text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.
|
{
"text": "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996565580368042
},
{
"label": "POSITIVE",
"score": 0.0003434364916756749
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
How do I add cash to my account?
|
{
"text": "How do I add cash to my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978118538856506
},
{
"label": "POSITIVE",
"score": 0.0021881964057683945
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
Where can I find top up by cash deposit?
|
{
"text": "Where can I find top up by cash deposit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986605644226074
},
{
"label": "POSITIVE",
"score": 0.0013394398847594857
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
Can I use my virtual card for recurring monthly payments?
|
{
"text": "Can I use my virtual card for recurring monthly payments?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988963603973389
},
{
"label": "POSITIVE",
"score": 0.0011035689385607839
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 72
}
|
Default
| null | null |
Are there limits on the virtual cards?
|
{
"text": "Are there limits on the virtual cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9901109337806702
},
{
"label": "POSITIVE",
"score": 0.009889072738587856
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
When will my payment go through?
|
{
"text": "When will my payment go through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978457689285278
},
{
"label": "POSITIVE",
"score": 0.002154227811843157
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null |
What are the steps to change my PIN to something else?
|
{
"text": "What are the steps to change my PIN to something else?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981492757797241
},
{
"label": "POSITIVE",
"score": 0.001850760541856289
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null |
why do I have an unknown payment?
|
{
"text": "why do I have an unknown payment?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982441663742065
},
{
"label": "POSITIVE",
"score": 0.001755817444063723
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
After I attempted a transfer, it failed.
|
{
"text": "After I attempted a transfer, it failed."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996837377548218
},
{
"label": "POSITIVE",
"score": 0.0003163371002301574
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
I think I was charged twice, please help!
|
{
"text": "I think I was charged twice, please help!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9807588458061218
},
{
"label": "POSITIVE",
"score": 0.019241154193878174
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?
|
{
"text": "I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992802739143372
},
{
"label": "POSITIVE",
"score": 0.0007197032682597637
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem
|
{
"text": "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990166425704956
},
{
"label": "POSITIVE",
"score": 0.0009833899093791842
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
On the card that is coming, what's the tracking info?
|
{
"text": "On the card that is coming, what's the tracking info?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950750470161438
},
{
"label": "POSITIVE",
"score": 0.004924989305436611
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
Will you guys do Visa or Mastercard?
|
{
"text": "Will you guys do Visa or Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9518617391586304
},
{
"label": "POSITIVE",
"score": 0.04813825711607933
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
There is a strange charge on my debit statement
|
{
"text": "There is a strange charge on my debit statement"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9845618605613708
},
{
"label": "POSITIVE",
"score": 0.01543816551566124
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
My transfer hasn't appeared yet
|
{
"text": "My transfer hasn't appeared yet"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9936896562576294
},
{
"label": "POSITIVE",
"score": 0.006310302764177322
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
Why has my payment been reversed?
|
{
"text": "Why has my payment been reversed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979521632194519
},
{
"label": "POSITIVE",
"score": 0.002047882415354252
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
I anticipate getting a Visa card
|
{
"text": "I anticipate getting a Visa card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9206555485725403
},
{
"label": "POSITIVE",
"score": 0.0793445035815239
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
Will money be added automatically when necessary?
|
{
"text": "Will money be added automatically when necessary?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971515536308289
},
{
"label": "POSITIVE",
"score": 0.0028485022485256195
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
i asked for 100 only got 80
|
{
"text": "i asked for 100 only got 80"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964510202407837
},
{
"label": "POSITIVE",
"score": 0.003549006534740329
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
I have an American Express that I'd like to add money to my account with.
|
{
"text": "I have an American Express that I'd like to add money to my account with."
}
|
[
{
"label": "NEGATIVE",
"score": 0.6439123749732971
},
{
"label": "POSITIVE",
"score": 0.3560875952243805
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
Why has my beneficiary been denied?
|
{
"text": "Why has my beneficiary been denied?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9948866963386536
},
{
"label": "POSITIVE",
"score": 0.005113346502184868
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
What is your refund policy for products I have purchased?
|
{
"text": "What is your refund policy for products I have purchased?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972689747810364
},
{
"label": "POSITIVE",
"score": 0.002731003100052476
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
Why did I get charged for a transfer?
|
{
"text": "Why did I get charged for a transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982927441596985
},
{
"label": "POSITIVE",
"score": 0.0017072414048016071
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
What does the €1 fee mean?
|
{
"text": "What does the €1 fee mean?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9929666519165039
},
{
"label": "POSITIVE",
"score": 0.007033301517367363
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
The app reversed a top off I had. What should I do?
|
{
"text": "The app reversed a top off I had. What should I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972785115242004
},
{
"label": "POSITIVE",
"score": 0.0027215625159442425
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
Someone took my card without my permission.
|
{
"text": "Someone took my card without my permission."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981657862663269
},
{
"label": "POSITIVE",
"score": 0.0018342704279348254
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null |
Why can't I buy cryptocurrency on the app?
|
{
"text": "Why can't I buy cryptocurrency on the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992954730987549
},
{
"label": "POSITIVE",
"score": 0.0007044961676001549
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
I want to revert a transaction I did this morning
|
{
"text": "I want to revert a transaction I did this morning"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995185136795044
},
{
"label": "POSITIVE",
"score": 0.00048148719361051917
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
What is the average pending time for a transaction?
|
{
"text": "What is the average pending time for a transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9966604709625244
},
{
"label": "POSITIVE",
"score": 0.0033395246136933565
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
How can I close my account, I don't want it.
|
{
"text": "How can I close my account, I don't want it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999772846698761
},
{
"label": "POSITIVE",
"score": 0.0002271600824315101
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?
|
{
"text": "Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.018087703734636307
},
{
"label": "POSITIVE",
"score": 0.9819122552871704
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
How can I information on my limit for top-ups?
|
{
"text": "How can I information on my limit for top-ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993748068809509
},
{
"label": "POSITIVE",
"score": 0.0006252045859582722
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null |
Why isn't my refund showing up?
|
{
"text": "Why isn't my refund showing up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985305070877075
},
{
"label": "POSITIVE",
"score": 0.0014694666024297476
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
Is topping up with Apple Pay possible?
|
{
"text": "Is topping up with Apple Pay possible?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9735861420631409
},
{
"label": "POSITIVE",
"score": 0.02641391009092331
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
I seem to have lost my card.
|
{
"text": "I seem to have lost my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997534155845642
},
{
"label": "POSITIVE",
"score": 0.00024661183124408126
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null |
I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.
|
{
"text": "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992857575416565
},
{
"label": "POSITIVE",
"score": 0.0007142235990613699
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
What areas are cards delivered to?
|
{
"text": "What areas are cards delivered to?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9959937334060669
},
{
"label": "POSITIVE",
"score": 0.004006238654255867
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
Can you close my account please?
|
{
"text": "Can you close my account please?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9947800636291504
},
{
"label": "POSITIVE",
"score": 0.00521992240101099
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
My preference is Mastercard.
|
{
"text": "My preference is Mastercard."
}
|
[
{
"label": "NEGATIVE",
"score": 0.34963035583496094
},
{
"label": "POSITIVE",
"score": 0.6503696441650391
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
Do you offer disposable virtual cards too?
|
{
"text": "Do you offer disposable virtual cards too?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997393012046814
},
{
"label": "POSITIVE",
"score": 0.0026069965679198503
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 37
}
|
Default
| null | null |
There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?
|
{
"text": "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998870313167572
},
{
"label": "POSITIVE",
"score": 0.0011296268785372376
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
What is the extra fee that showed up on my card?
|
{
"text": "What is the extra fee that showed up on my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956250786781311
},
{
"label": "POSITIVE",
"score": 0.00437498651444912
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
I received a transfer in GBP how do I change it to a different currency?
|
{
"text": "I received a transfer in GBP how do I change it to a different currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998672604560852
},
{
"label": "POSITIVE",
"score": 0.0013273755321279168
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 50
}
|
Default
| null | null |
If I need delivery on a certain day, is that something that could be accommodated?
|
{
"text": "If I need delivery on a certain day, is that something that could be accommodated?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99659663438797
},
{
"label": "POSITIVE",
"score": 0.0034033304546028376
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
Could you please freeze my card immediately?
|
{
"text": "Could you please freeze my card immediately?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994788765907288
},
{
"label": "POSITIVE",
"score": 0.0005211936659179628
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null |
Why wont the ATM give me cash?
|
{
"text": "Why wont the ATM give me cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973951578140259
},
{
"label": "POSITIVE",
"score": 0.0026048473082482815
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
Why was I charged a random fee for a transfer I made?
|
{
"text": "Why was I charged a random fee for a transfer I made?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99936443567276
},
{
"label": "POSITIVE",
"score": 0.0006355663645081222
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.
|
{
"text": "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981154203414917
},
{
"label": "POSITIVE",
"score": 0.0018846024759113789
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
Do I need to go to an office to change my pin?
|
{
"text": "Do I need to go to an office to change my pin?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993807077407837
},
{
"label": "POSITIVE",
"score": 0.0006192924920469522
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null |
Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened
|
{
"text": "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995312690734863
},
{
"label": "POSITIVE",
"score": 0.0004687521723099053
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
Do you have any top-up limits?
|
{
"text": "Do you have any top-up limits?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.989612877368927
},
{
"label": "POSITIVE",
"score": 0.010387147776782513
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null |
There is an extra 1£ charge on my app. Why did you charge me extra?
|
{
"text": "There is an extra 1£ charge on my app. Why did you charge me extra?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9936936497688293
},
{
"label": "POSITIVE",
"score": 0.006306374911218882
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
I am having trouble withdrawing cash.
|
{
"text": "I am having trouble withdrawing cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985052347183228
},
{
"label": "POSITIVE",
"score": 0.001494767377153039
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
Tell me about the limit for top ups.
|
{
"text": "Tell me about the limit for top ups."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9056496620178223
},
{
"label": "POSITIVE",
"score": 0.09435033798217773
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null |
Why was I not able to get cash from the ATM?
|
{
"text": "Why was I not able to get cash from the ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999638557434082
},
{
"label": "POSITIVE",
"score": 0.00036139768781140447
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...
|
{
"text": "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though..."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978736639022827
},
{
"label": "POSITIVE",
"score": 0.002126379171386361
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
the exchange rate I got for cash was wrong
|
{
"text": "the exchange rate I got for cash was wrong"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997352957725525
},
{
"label": "POSITIVE",
"score": 0.00026468539726920426
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
Why cant I transfer to my account?
|
{
"text": "Why cant I transfer to my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998421311378479
},
{
"label": "POSITIVE",
"score": 0.0015786609146744013
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
Google Pay won't let me top up.
|
{
"text": "Google Pay won't let me top up."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968835711479187
},
{
"label": "POSITIVE",
"score": 0.003116350155323744
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?
|
{
"text": "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9163233041763306
},
{
"label": "POSITIVE",
"score": 0.08367666602134705
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
If I wanted to change my PIN, how would I do that?
|
{
"text": "If I wanted to change my PIN, how would I do that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996405839920044
},
{
"label": "POSITIVE",
"score": 0.00035934807965531945
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null |
Please provide currency exchange rates
|
{
"text": "Please provide currency exchange rates"
}
|
[
{
"label": "NEGATIVE",
"score": 0.030848370864987373
},
{
"label": "POSITIVE",
"score": 0.9691516160964966
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
The correct amount of cash was not received.
|
{
"text": "The correct amount of cash was not received."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970570802688599
},
{
"label": "POSITIVE",
"score": 0.0029429143760353327
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
why are all my identity details required
|
{
"text": "why are all my identity details required"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980342984199524
},
{
"label": "POSITIVE",
"score": 0.0019656564109027386
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
I did a transfer and was charged a fee that should not have been charged!
|
{
"text": "I did a transfer and was charged a fee that should not have been charged!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986507296562195
},
{
"label": "POSITIVE",
"score": 0.0013492973521351814
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
When are cards shipped?
|
{
"text": "When are cards shipped?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985846281051636
},
{
"label": "POSITIVE",
"score": 0.001415373757481575
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
I put the wrong pin too many times and now it is blocked. Can you help me unblock it?
|
{
"text": "I put the wrong pin too many times and now it is blocked. Can you help me unblock it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997159838676453
},
{
"label": "POSITIVE",
"score": 0.0002839832450263202
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
Where can I find the auto-top option?
|
{
"text": "Where can I find the auto-top option?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992862343788147
},
{
"label": "POSITIVE",
"score": 0.0007138224900700152
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
Where do I go to verify my identity?
|
{
"text": "Where do I go to verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987732768058777
},
{
"label": "POSITIVE",
"score": 0.0012266822159290314
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null |
Can you tell me where I can withdraw money?
|
{
"text": "Can you tell me where I can withdraw money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993773102760315
},
{
"label": "POSITIVE",
"score": 0.0006226706900633872
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 3
}
|
Default
| null | null |
I punched in the wrong pin too many times and I'm locked out.
|
{
"text": "I punched in the wrong pin too many times and I'm locked out."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995219707489014
},
{
"label": "POSITIVE",
"score": 0.00047801173059269786
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?
|
{
"text": "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988866448402405
},
{
"label": "POSITIVE",
"score": 0.001113423379138112
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
I think I deserve a refunded on a certain item.
|
{
"text": "I think I deserve a refunded on a certain item."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977679252624512
},
{
"label": "POSITIVE",
"score": 0.0022321396972984076
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
No refund showing in my statement.
|
{
"text": "No refund showing in my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990936517715454
},
{
"label": "POSITIVE",
"score": 0.0009063385077752173
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?
|
{
"text": "Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991962313652039
},
{
"label": "POSITIVE",
"score": 0.000803751521743834
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
Why does my transfer keep generating an error message?
|
{
"text": "Why does my transfer keep generating an error message?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994953870773315
},
{
"label": "POSITIVE",
"score": 0.0005045802099630237
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
What is delivery speed to the United States?
|
{
"text": "What is delivery speed to the United States?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976611137390137
},
{
"label": "POSITIVE",
"score": 0.0023388501722365618
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
what is the fee for topping up by card?
|
{
"text": "what is the fee for topping up by card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9930163621902466
},
{
"label": "POSITIVE",
"score": 0.0069836778566241264
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
I'm going to travel, can I have it add money automatically in certain intervals?
|
{
"text": "I'm going to travel, can I have it add money automatically in certain intervals?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9966180920600891
},
{
"label": "POSITIVE",
"score": 0.003381910268217325
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?
|
{
"text": "I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992648959159851
},
{
"label": "POSITIVE",
"score": 0.0007350745727308095
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
There was an unexpected fee for my cash withdrawal!
|
{
"text": "There was an unexpected fee for my cash withdrawal!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9778167605400085
},
{
"label": "POSITIVE",
"score": 0.022183170542120934
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
What are the reasons why a card payment would be declined?
|
{
"text": "What are the reasons why a card payment would be declined?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977619647979736
},
{
"label": "POSITIVE",
"score": 0.00223796465434134
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
I am still waiting for the cash to be returned from a cheque I deposited!
|
{
"text": "I am still waiting for the cash to be returned from a cheque I deposited!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975064396858215
},
{
"label": "POSITIVE",
"score": 0.002493572188541293
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
How do I turn on my new card?
|
{
"text": "How do I turn on my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975786805152893
},
{
"label": "POSITIVE",
"score": 0.0024212936405092478
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
how long should I expect to wait for my card to arrive?
|
{
"text": "how long should I expect to wait for my card to arrive?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987775683403015
},
{
"label": "POSITIVE",
"score": 0.0012223939411342144
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
Card delivery services? Where?
|
{
"text": "Card delivery services? Where?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977207779884338
},
{
"label": "POSITIVE",
"score": 0.0022792471572756767
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
What does the decline message mean
|
{
"text": "What does the decline message mean"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979177117347717
},
{
"label": "POSITIVE",
"score": 0.0020822721999138594
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
Can you assist on apple watch top ups?
|
{
"text": "Can you assist on apple watch top ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.4080348014831543
},
{
"label": "POSITIVE",
"score": 0.5919652581214905
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
Do cash withdrawals cost anything?
|
{
"text": "Do cash withdrawals cost anything?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980694651603699
},
{
"label": "POSITIVE",
"score": 0.0019305649911984801
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
I don't have my cell phone with me so I cannot access the system to complete the transaction.
|
{
"text": "I don't have my cell phone with me so I cannot access the system to complete the transaction."
}
|
[
{
"label": "NEGATIVE",
"score": 0.998713493347168
},
{
"label": "POSITIVE",
"score": 0.0012865647440776229
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
can you assist me in activating my card?
|
{
"text": "can you assist me in activating my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.518284797668457
},
{
"label": "POSITIVE",
"score": 0.48171526193618774
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?
|
{
"text": "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995360374450684
},
{
"label": "POSITIVE",
"score": 0.0004640148545149714
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
I need to deposit money to my account
|
{
"text": "I need to deposit money to my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992656111717224
},
{
"label": "POSITIVE",
"score": 0.000734354427549988
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null |
want to know where funds come from
|
{
"text": "want to know where funds come from"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9749248027801514
},
{
"label": "POSITIVE",
"score": 0.02507520280778408
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?
|
{
"text": "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979111552238464
},
{
"label": "POSITIVE",
"score": 0.0020888010039925575
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
I would like more physical cards
|
{
"text": "I would like more physical cards"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8580225706100464
},
{
"label": "POSITIVE",
"score": 0.1419774293899536
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
Can i set up an auto top-up?
|
{
"text": "Can i set up an auto top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991112351417542
},
{
"label": "POSITIVE",
"score": 0.0008886944269761443
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
I need to change details about my personal account.
|
{
"text": "I need to change details about my personal account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994980096817017
},
{
"label": "POSITIVE",
"score": 0.0005019356030970812
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
Problems with my top up
|
{
"text": "Problems with my top up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992615580558777
},
{
"label": "POSITIVE",
"score": 0.0007384767523035407
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null |
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