Measuring and improving community resilience: a Fuzzy Logic approach

Due to the increasing frequency of natural and man-made disasters worldwide, the scientific community has paid considerable attention to the concept of resilience engineering in recent years. Authorities and decision-makers, on the other hand, have been focusing their efforts to develop strategies that can help increase community resilience to different types of extreme events. Since it is often impossible to prevent every risk, the focus is on adapting and managing risks in ways that minimize impacts to communities (e.g., humans and other systems). Several resilience strategies have been proposed in the literature to reduce disaster risk and improve community resilience. Generally, resilience assessment is challenging due to uncertainty and unavailability of data necessary for the estimation process. This paper proposes a Fuzzy Logic method for quantifying community resilience. The methodology is based on the PEOPLES framework, an indicator-based hierarchical framework that defines all aspects of the community. A fuzzy-based approach is implemented to quantify the PEOPLES indicators using descriptive knowledge instead of hard data, accounting also for the uncertainties involved in the analysis. To demonstrate the applicability of the methodology, data regarding the functionality of the city San Francisco before and after the Loma Prieta earthquake are used to obtain a resilience index of the Physical Infrastructure dimension of the PEOPLES framework. The results show that the methodology can provide good estimates of community resilience despite the uncertainty of the indicators. Hence, it serves as a decision-support tool to help decision-makers and stakeholders assess and improve the resilience of their communities.