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Nov 19

IQA-EVAL: Automatic Evaluation of Human-Model Interactive Question Answering

To evaluate Large Language Models (LLMs) for question answering (QA), traditional methods typically focus on directly assessing the immediate responses generated by the models based on the given question and context. In the common use case of humans seeking AI assistant's help in finding information, these non-interactive evaluations do not account for the dynamic nature of human-model conversations, and interaction-aware evaluations have shown that accurate QA models are preferred by humans (Lee et al., 2023). Recent works in human-computer interaction (HCI) have employed human evaluators to conduct interactions and evaluations, but they are often prohibitively expensive and time-consuming to scale. In this work, we introduce an automatic evaluation framework IQA-EVAL to Interactive Question Answering Evaluation. More specifically, we introduce LLM-based Evaluation Agent (LEA) that can: (1) simulate human behaviors to generate interactions with IQA models; (2) automatically evaluate the generated interactions. Moreover, we propose assigning personas to LEAs to better simulate groups of real human evaluators. We show that: (1) our evaluation framework with GPT-4 (or Claude) as the backbone model achieves a high correlation with human evaluations on the IQA task; (2) assigning personas to LEA to better represent the crowd further significantly improves correlations. Finally, we use our automatic metric to evaluate five recent representative LLMs with over 1000 questions from complex and ambiguous question answering tasks, which comes with a substantial cost of $5k if evaluated by humans.

  • 4 authors
·
Aug 24, 2024

Intelligent Virtual Assistants with LLM-based Process Automation

While intelligent virtual assistants like Siri, Alexa, and Google Assistant have become ubiquitous in modern life, they still face limitations in their ability to follow multi-step instructions and accomplish complex goals articulated in natural language. However, recent breakthroughs in large language models (LLMs) show promise for overcoming existing barriers by enhancing natural language processing and reasoning capabilities. Though promising, applying LLMs to create more advanced virtual assistants still faces challenges like ensuring robust performance and handling variability in real-world user commands. This paper proposes a novel LLM-based virtual assistant that can automatically perform multi-step operations within mobile apps based on high-level user requests. The system represents an advance in assistants by providing an end-to-end solution for parsing instructions, reasoning about goals, and executing actions. LLM-based Process Automation (LLMPA) has modules for decomposing instructions, generating descriptions, detecting interface elements, predicting next actions, and error checking. Experiments demonstrate the system completing complex mobile operation tasks in Alipay based on natural language instructions. This showcases how large language models can enable automated assistants to accomplish real-world tasks. The main contributions are the novel LLMPA architecture optimized for app process automation, the methodology for applying LLMs to mobile apps, and demonstrations of multi-step task completion in a real-world environment. Notably, this work represents the first real-world deployment and extensive evaluation of a large language model-based virtual assistant in a widely used mobile application with an enormous user base numbering in the hundreds of millions.

  • 9 authors
·
Dec 4, 2023

SmartBench: Is Your LLM Truly a Good Chinese Smartphone Assistant?

Large Language Models (LLMs) have become integral to daily life, especially advancing as intelligent assistants through on-device deployment on smartphones. However, existing LLM evaluation benchmarks predominantly focus on objective tasks like mathematics and coding in English, which do not necessarily reflect the practical use cases of on-device LLMs in real-world mobile scenarios, especially for Chinese users. To address these gaps, we introduce SmartBench, the first benchmark designed to evaluate the capabilities of on-device LLMs in Chinese mobile contexts. We analyze functionalities provided by representative smartphone manufacturers and divide them into five categories: text summarization, text Q&A, information extraction, content creation, and notification management, further detailed into 20 specific tasks. For each task, we construct high-quality datasets comprising 50 to 200 question-answer pairs that reflect everyday mobile interactions, and we develop automated evaluation criteria tailored for these tasks. We conduct comprehensive evaluations of on-device LLMs and MLLMs using SmartBench and also assess their performance after quantized deployment on real smartphone NPUs. Our contributions provide a standardized framework for evaluating on-device LLMs in Chinese, promoting further development and optimization in this critical area. Code and data will be available at https://github.com/vivo-ai-lab/SmartBench.

  • 7 authors
·
Mar 7

CodeAssistBench (CAB): Dataset & Benchmarking for Multi-turn Chat-Based Code Assistance

Programming assistants powered by large language models have transformed software development, yet most benchmarks focus narrowly on code generation tasks. Recent efforts like InfiBench and StackEval attempt to address this gap using Stack Overflow data but remain limited to single-turn interactions in isolated contexts, require significant manual curation, and fail to represent complete project environments. We introduce CodeAssistBench (CAB), the first benchmark framework for evaluating multi-turn programming assistance in realistic settings that address real-world questions about actual codebases. Unlike existing programming Q&A benchmarks, CAB automatically generates scalable datasets from question-related GitHub issues using configurable parameters (e.g., repository creation date, star count, programming languages), and includes automatic containerization of codebases for evaluation. It then evaluates models through simulated users in these containerized environments with full codebase access. Using this framework, we constructed a test set of 3,286 real-world programming questions across 231 repositories, spanning seven programming languages and diverse problem domains. Our evaluation of leading LLMs reveals a substantial capability gap: while models perform well on Stack Overflow questions with success rates of 70-83%, they resolve only up to 16.49% of CAB's recent issues. This discrepancy highlights the challenges of providing assistance in complex, project-specific contexts versus answering standalone questions.

  • 5 authors
·
Jul 14

Evaluating RAG-Fusion with RAGElo: an Automated Elo-based Framework

Challenges in the automated evaluation of Retrieval-Augmented Generation (RAG) Question-Answering (QA) systems include hallucination problems in domain-specific knowledge and the lack of gold standard benchmarks for company internal tasks. This results in difficulties in evaluating RAG variations, like RAG-Fusion (RAGF), in the context of a product QA task at Infineon Technologies. To solve these problems, we propose a comprehensive evaluation framework, which leverages Large Language Models (LLMs) to generate large datasets of synthetic queries based on real user queries and in-domain documents, uses LLM-as-a-judge to rate retrieved documents and answers, evaluates the quality of answers, and ranks different variants of Retrieval-Augmented Generation (RAG) agents with RAGElo's automated Elo-based competition. LLM-as-a-judge rating of a random sample of synthetic queries shows a moderate, positive correlation with domain expert scoring in relevance, accuracy, completeness, and precision. While RAGF outperformed RAG in Elo score, a significance analysis against expert annotations also shows that RAGF significantly outperforms RAG in completeness, but underperforms in precision. In addition, Infineon's RAGF assistant demonstrated slightly higher performance in document relevance based on MRR@5 scores. We find that RAGElo positively aligns with the preferences of human annotators, though due caution is still required. Finally, RAGF's approach leads to more complete answers based on expert annotations and better answers overall based on RAGElo's evaluation criteria.

  • 3 authors
·
Jun 20, 2024 2

34 Examples of LLM Applications in Materials Science and Chemistry: Towards Automation, Assistants, Agents, and Accelerated Scientific Discovery

Large Language Models (LLMs) are reshaping many aspects of materials science and chemistry research, enabling advances in molecular property prediction, materials design, scientific automation, knowledge extraction, and more. Recent developments demonstrate that the latest class of models are able to integrate structured and unstructured data, assist in hypothesis generation, and streamline research workflows. To explore the frontier of LLM capabilities across the research lifecycle, we review applications of LLMs through 34 total projects developed during the second annual Large Language Model Hackathon for Applications in Materials Science and Chemistry, a global hybrid event. These projects spanned seven key research areas: (1) molecular and material property prediction, (2) molecular and material design, (3) automation and novel interfaces, (4) scientific communication and education, (5) research data management and automation, (6) hypothesis generation and evaluation, and (7) knowledge extraction and reasoning from the scientific literature. Collectively, these applications illustrate how LLMs serve as versatile predictive models, platforms for rapid prototyping of domain-specific tools, and much more. In particular, improvements in both open source and proprietary LLM performance through the addition of reasoning, additional training data, and new techniques have expanded effectiveness, particularly in low-data environments and interdisciplinary research. As LLMs continue to improve, their integration into scientific workflows presents both new opportunities and new challenges, requiring ongoing exploration, continued refinement, and further research to address reliability, interpretability, and reproducibility.

  • 35 authors
·
May 5

AIssistant: An Agentic Approach for Human--AI Collaborative Scientific Work on Reviews and Perspectives in Machine Learning

Advances in AI-assisted research have introduced powerful tools for literature retrieval, hypothesis generation, experimentation, and manuscript preparation. However, systems remain fragmented and lack human-centred workflows. To address these gaps, we introduce AIssistant, an agentic, open-source Human-AI collaborative framework designed to simplify the end-to-end creation of scientific workflows. Since our development is still in an early stage, we present here the first experiments with AIssistant for perspective and review research papers in machine learning. Our system integrates modular tools and agents for literature synthesis, section-wise experimentation, citation management, and automatic LaTeX paper text generation, while maintaining human oversight at every stage to ensure accuracy, coherence, and scholarly rigour. We conducted a comprehensive evaluation across three layers: (1) Independent Human Review, following NeurIPS double-blind standards; (2) Automated LLM Review, using GPT-5 as a scalable human review proxy; and (3) Program Chair Oversight, where the chair monitors the entire review process and makes final validation and acceptance decisions. The results demonstrate that AIssistant improves drafting efficiency and thematic consistency. Nonetheless, Human-AI collaboration remains essential for maintaining factual correctness, methodological soundness, and ethical compliance. Despite its effectiveness, we identify key limitations, including hallucinated citations, difficulty adapting to dynamic paper structures, and incomplete integration of multimodal content.

  • 4 authors
·
Sep 14