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SubscribeI'm Afraid I Can't Do That: Predicting Prompt Refusal in Black-Box Generative Language Models
Since the release of OpenAI's ChatGPT, generative language models have attracted extensive public attention. The increased usage has highlighted generative models' broad utility, but also revealed several forms of embedded bias. Some is induced by the pre-training corpus; but additional bias specific to generative models arises from the use of subjective fine-tuning to avoid generating harmful content. Fine-tuning bias may come from individual engineers and company policies, and affects which prompts the model chooses to refuse. In this experiment, we characterize ChatGPT's refusal behavior using a black-box attack. We first query ChatGPT with a variety of offensive and benign prompts (n=1,706), then manually label each response as compliance or refusal. Manual examination of responses reveals that refusal is not cleanly binary, and lies on a continuum; as such, we map several different kinds of responses to a binary of compliance or refusal. The small manually-labeled dataset is used to train a refusal classifier, which achieves an accuracy of 96%. Second, we use this refusal classifier to bootstrap a larger (n=10,000) dataset adapted from the Quora Insincere Questions dataset. With this machine-labeled data, we train a prompt classifier to predict whether ChatGPT will refuse a given question, without seeing ChatGPT's response. This prompt classifier achieves 76% accuracy on a test set of manually labeled questions (n=985). We examine our classifiers and the prompt n-grams that are most predictive of either compliance or refusal. Our datasets and code are available at https://github.com/maxwellreuter/chatgpt-refusals.
Refusal Tokens: A Simple Way to Calibrate Refusals in Large Language Models
A key component of building safe and reliable language models is enabling the models to appropriately refuse to follow certain instructions or answer certain questions. We may want models to output refusal messages for various categories of user queries, for example, ill-posed questions, instructions for committing illegal acts, or queries which require information past the model's knowledge horizon. Engineering models that refuse to answer such questions is complicated by the fact that an individual may want their model to exhibit varying levels of sensitivity for refusing queries of various categories, and different users may want different refusal rates. The current default approach involves training multiple models with varying proportions of refusal messages from each category to achieve the desired refusal rates, which is computationally expensive and may require training a new model to accommodate each user's desired preference over refusal rates. To address these challenges, we propose refusal tokens, one such token for each refusal category or a single refusal token, which are prepended to the model's responses during training. We then show how to increase or decrease the probability of generating the refusal token for each category during inference to steer the model's refusal behavior. Refusal tokens enable controlling a single model's refusal rates without the need of any further fine-tuning, but only by selectively intervening during generation.
Cannot or Should Not? Automatic Analysis of Refusal Composition in IFT/RLHF Datasets and Refusal Behavior of Black-Box LLMs
Refusals - instances where large language models (LLMs) decline or fail to fully execute user instructions - are crucial for both AI safety and AI capabilities and the reduction of hallucinations in particular. These behaviors are learned during post-training, especially in instruction fine-tuning (IFT) and reinforcement learning from human feedback (RLHF). However, existing taxonomies and evaluation datasets for refusals are inadequate, often focusing solely on should-not-related (instead of cannot-related) categories, and lacking tools for auditing refusal content in black-box LLM outputs. We present a comprehensive framework for classifying LLM refusals: (a) a taxonomy of 16 refusal categories, (b) a human-annotated dataset of over 8,600 instances from publicly available IFT and RLHF datasets, (c) a synthetic dataset with 8,000 examples for each refusal category, and (d) classifiers trained for refusal classification. Our work enables precise auditing of refusal behaviors in black-box LLMs and automatic analyses of refusal patterns in large IFT and RLHF datasets. This facilitates the strategic adjustment of LLM refusals, contributing to the development of more safe and reliable LLMs.
Refusal in Language Models Is Mediated by a Single Direction
Conversational large language models are fine-tuned for both instruction-following and safety, resulting in models that obey benign requests but refuse harmful ones. While this refusal behavior is widespread across chat models, its underlying mechanisms remain poorly understood. In this work, we show that refusal is mediated by a one-dimensional subspace, across 13 popular open-source chat models up to 72B parameters in size. Specifically, for each model, we find a single direction such that erasing this direction from the model's residual stream activations prevents it from refusing harmful instructions, while adding this direction elicits refusal on even harmless instructions. Leveraging this insight, we propose a novel white-box jailbreak method that surgically disables refusal with minimal effect on other capabilities. Finally, we mechanistically analyze how adversarial suffixes suppress propagation of the refusal-mediating direction. Our findings underscore the brittleness of current safety fine-tuning methods. More broadly, our work showcases how an understanding of model internals can be leveraged to develop practical methods for controlling model behavior.
Steering Language Model Refusal with Sparse Autoencoders
Responsible practices for deploying language models include guiding models to recognize and refuse answering prompts that are considered unsafe, while complying with safe prompts. Achieving such behavior typically requires updating model weights, which is costly and inflexible. We explore opportunities to steering model activations at inference time, which does not require updating weights. Using sparse autoencoders, we identify and steer features in Phi-3 Mini that mediate refusal behavior. We find that feature steering can improve Phi-3 Minis robustness to jailbreak attempts across various harms, including challenging multi-turn attacks. However, we discover that feature steering can adversely affect overall performance on benchmarks. These results suggest that identifying steerable mechanisms for refusal via sparse autoencoders is a promising approach for enhancing language model safety, but that more research is needed to mitigate feature steerings adverse effects on performance.
Automatic Pseudo-Harmful Prompt Generation for Evaluating False Refusals in Large Language Models
Safety-aligned large language models (LLMs) sometimes falsely refuse pseudo-harmful prompts, like "how to kill a mosquito," which are actually harmless. Frequent false refusals not only frustrate users but also provoke a public backlash against the very values alignment seeks to protect. In this paper, we propose the first method to auto-generate diverse, content-controlled, and model-dependent pseudo-harmful prompts. Using this method, we construct an evaluation dataset called PHTest, which is ten times larger than existing datasets, covers more false refusal patterns, and separately labels controversial prompts. We evaluate 20 LLMs on PHTest, uncovering new insights due to its scale and labeling. Our findings reveal a trade-off between minimizing false refusals and improving safety against jailbreak attacks. Moreover, we show that many jailbreak defenses significantly increase the false refusal rates, thereby undermining usability. Our method and dataset can help developers evaluate and fine-tune safer and more usable LLMs. Our code and dataset are available at https://github.com/umd-huang-lab/FalseRefusal
Refuse Whenever You Feel Unsafe: Improving Safety in LLMs via Decoupled Refusal Training
This study addresses a critical gap in safety tuning practices for Large Language Models (LLMs) by identifying and tackling a refusal position bias within safety tuning data, which compromises the models' ability to appropriately refuse generating unsafe content. We introduce a novel approach, Decoupled Refusal Training (DeRTa), designed to empower LLMs to refuse compliance to harmful prompts at any response position, significantly enhancing their safety capabilities. DeRTa incorporates two novel components: (1) Maximum Likelihood Estimation (MLE) with Harmful Response Prefix, which trains models to recognize and avoid unsafe content by appending a segment of harmful response to the beginning of a safe response, and (2) Reinforced Transition Optimization (RTO), which equips models with the ability to transition from potential harm to safety refusal consistently throughout the harmful response sequence. Our empirical evaluation, conducted using LLaMA3 and Mistral model families across six attack scenarios, demonstrates that our method not only improves model safety without compromising performance but also surpasses well-known models such as GPT-4 in defending against attacks. Importantly, our approach successfully defends recent advanced attack methods (e.g., CodeAttack) that have jailbroken GPT-4 and LLaMA3-70B-Instruct. Our code and data can be found at https://github.com/RobustNLP/DeRTa.
OR-Bench: An Over-Refusal Benchmark for Large Language Models
Large Language Models (LLMs) require careful safety alignment to prevent malicious outputs. While significant research focuses on mitigating harmful content generation, the enhanced safety often come with the side effect of over-refusal, where LLMs may reject innocuous prompts and become less helpful. Although the issue of over-refusal has been empirically observed, a systematic measurement is challenging due to the difficulty of crafting prompts that appear harmful but are benign. This study proposes a novel method for automatically generating large-scale sets of "seemingly toxic prompts" (benign prompts likely rejected by LLMs). Leveraging this technique, we introduce OR-Bench, the first large-scale over-refusal benchmark. OR-Bench comprises 80,000 seemingly toxic prompts across 10 common rejection categories, a subset of around 1,000 hard prompts that are challenging even for state-of-the-art LLMs, and an additional 600 toxic prompts to prevent indiscriminate responses. We then conduct a comprehensive study to measure the over-refusal of 25 popular LLMs across 8 model families. Our datasets are available at https://huggingface.co/datasets/bench-llm/or-bench and the demo can be found at https://huggingface.co/spaces/bench-llm/or-bench. We hope this benchmark can help the community develop better safety aligned models.
Improving LLM Safety Alignment with Dual-Objective Optimization
Existing training-time safety alignment techniques for large language models (LLMs) remain vulnerable to jailbreak attacks. Direct preference optimization (DPO), a widely deployed alignment method, exhibits limitations in both experimental and theoretical contexts as its loss function proves suboptimal for refusal learning. Through gradient-based analysis, we identify these shortcomings and propose an improved safety alignment that disentangles DPO objectives into two components: (1) robust refusal training, which encourages refusal even when partial unsafe generations are produced, and (2) targeted unlearning of harmful knowledge. This approach significantly increases LLM robustness against a wide range of jailbreak attacks, including prefilling, suffix, and multi-turn attacks across both in-distribution and out-of-distribution scenarios. Furthermore, we introduce a method to emphasize critical refusal tokens by incorporating a reward-based token-level weighting mechanism for refusal learning, which further improves the robustness against adversarial exploits. Our research also suggests that robustness to jailbreak attacks is correlated with token distribution shifts in the training process and internal representations of refusal and harmful tokens, offering valuable directions for future research in LLM safety alignment. The code is available at https://github.com/wicai24/DOOR-Alignment
Applying Refusal-Vector Ablation to Llama 3.1 70B Agents
Recently, language models like Llama 3.1 Instruct have become increasingly capable of agentic behavior, enabling them to perform tasks requiring short-term planning and tool use. In this study, we apply refusal-vector ablation to Llama 3.1 70B and implement a simple agent scaffolding to create an unrestricted agent. Our findings imply that these refusal-vector ablated models can successfully complete harmful tasks, such as bribing officials or crafting phishing attacks, revealing significant vulnerabilities in current safety mechanisms. To further explore this, we introduce a small Safe Agent Benchmark, designed to test both harmful and benign tasks in agentic scenarios. Our results imply that safety fine-tuning in chat models does not generalize well to agentic behavior, as we find that Llama 3.1 Instruct models are willing to perform most harmful tasks without modifications. At the same time, these models will refuse to give advice on how to perform the same tasks when asked for a chat completion. This highlights the growing risk of misuse as models become more capable, underscoring the need for improved safety frameworks for language model agents.
Machine Learning with a Reject Option: A survey
Machine learning models always make a prediction, even when it is likely to be inaccurate. This behavior should be avoided in many decision support applications, where mistakes can have severe consequences. Albeit already studied in 1970, machine learning with rejection recently gained interest. This machine learning subfield enables machine learning models to abstain from making a prediction when likely to make a mistake. This survey aims to provide an overview on machine learning with rejection. We introduce the conditions leading to two types of rejection, ambiguity and novelty rejection, which we carefully formalize. Moreover, we review and categorize strategies to evaluate a model's predictive and rejective quality. Additionally, we define the existing architectures for models with rejection and describe the standard techniques for learning such models. Finally, we provide examples of relevant application domains and show how machine learning with rejection relates to other machine learning research areas.
LLM Content Moderation and User Satisfaction: Evidence from Response Refusals in Chatbot Arena
LLM safety and ethical alignment are widely discussed, but the impact of content moderation on user satisfaction remains underexplored. To address this, we analyze nearly 50,000 Chatbot Arena response-pairs using a novel fine-tuned RoBERTa model, that we trained on hand-labeled data to disentangle refusals due to ethical concerns from other refusals due to technical disabilities or lack of information. Our findings reveal a significant refusal penalty on content moderation, with users choosing ethical-based refusals roughly one-fourth as often as their preferred LLM response compared to standard responses. However, the context and phrasing play critical roles: refusals on highly sensitive prompts, such as illegal content, achieve higher win rates than less sensitive ethical concerns, and longer responses closely aligned with the prompt perform better. These results emphasize the need for nuanced moderation strategies that balance ethical safeguards with user satisfaction. Moreover, we find that the refusal penalty is notably lower in evaluations using the LLM-as-a-Judge method, highlighting discrepancies between user and automated assessments.
The Art of Saying No: Contextual Noncompliance in Language Models
Chat-based language models are designed to be helpful, yet they should not comply with every user request. While most existing work primarily focuses on refusal of "unsafe" queries, we posit that the scope of noncompliance should be broadened. We introduce a comprehensive taxonomy of contextual noncompliance describing when and how models should not comply with user requests. Our taxonomy spans a wide range of categories including incomplete, unsupported, indeterminate, and humanizing requests (in addition to unsafe requests). To test noncompliance capabilities of language models, we use this taxonomy to develop a new evaluation suite of 1000 noncompliance prompts. We find that most existing models show significantly high compliance rates in certain previously understudied categories with models like GPT-4 incorrectly complying with as many as 30% of requests. To address these gaps, we explore different training strategies using a synthetically-generated training set of requests and expected noncompliant responses. Our experiments demonstrate that while direct finetuning of instruction-tuned models can lead to both over-refusal and a decline in general capabilities, using parameter efficient methods like low rank adapters helps to strike a good balance between appropriate noncompliance and other capabilities.
Cross-Policy Compliance Detection via Question Answering
Policy compliance detection is the task of ensuring that a scenario conforms to a policy (e.g. a claim is valid according to government rules or a post in an online platform conforms to community guidelines). This task has been previously instantiated as a form of textual entailment, which results in poor accuracy due to the complexity of the policies. In this paper we propose to address policy compliance detection via decomposing it into question answering, where questions check whether the conditions stated in the policy apply to the scenario, and an expression tree combines the answers to obtain the label. Despite the initial upfront annotation cost, we demonstrate that this approach results in better accuracy, especially in the cross-policy setup where the policies during testing are unseen in training. In addition, it allows us to use existing question answering models pre-trained on existing large datasets. Finally, it explicitly identifies the information missing from a scenario in case policy compliance cannot be determined. We conduct our experiments using a recent dataset consisting of government policies, which we augment with expert annotations and find that the cost of annotating question answering decomposition is largely offset by improved inter-annotator agreement and speed.
LLM Safety Alignment is Divergence Estimation in Disguise
We propose a theoretical framework demonstrating that popular Large Language Model (LLM) alignment methods, including Reinforcement Learning from Human Feedback (RLHF) and alternatives, fundamentally function as divergence estimators between aligned (preferred or safe) and unaligned (less-preferred or harmful) distributions. This explains the separation phenomenon between safe and harmful prompts in the model hidden representation after alignment. Inspired by the theoretical results, we identify that some alignment methods are better than others in terms of separation and, introduce a new method, KLDO, and further demonstrate the implication of our theories. We advocate for compliance-refusal datasets over preference datasets to enhance safety alignment, supported by both theoretical reasoning and empirical evidence. Additionally, to quantify safety separation, we leverage a distance metric in the representation space and statistically validate its efficacy as a statistical significant indicator of LLM resilience against jailbreak attacks.
Forbidden Science: Dual-Use AI Challenge Benchmark and Scientific Refusal Tests
The development of robust safety benchmarks for large language models requires open, reproducible datasets that can measure both appropriate refusal of harmful content and potential over-restriction of legitimate scientific discourse. We present an open-source dataset and testing framework for evaluating LLM safety mechanisms across mainly controlled substance queries, analyzing four major models' responses to systematically varied prompts. Our results reveal distinct safety profiles: Claude-3.5-sonnet demonstrated the most conservative approach with 73% refusals and 27% allowances, while Mistral attempted to answer 100% of queries. GPT-3.5-turbo showed moderate restriction with 10% refusals and 90% allowances, and Grok-2 registered 20% refusals and 80% allowances. Testing prompt variation strategies revealed decreasing response consistency, from 85% with single prompts to 65% with five variations. This publicly available benchmark enables systematic evaluation of the critical balance between necessary safety restrictions and potential over-censorship of legitimate scientific inquiry, while providing a foundation for measuring progress in AI safety implementation. Chain-of-thought analysis reveals potential vulnerabilities in safety mechanisms, highlighting the complexity of implementing robust safeguards without unduly restricting desirable and valid scientific discourse.
Who's asking? User personas and the mechanics of latent misalignment
Despite investments in improving model safety, studies show that misaligned capabilities remain latent in safety-tuned models. In this work, we shed light on the mechanics of this phenomenon. First, we show that even when model generations are safe, harmful content can persist in hidden representations and can be extracted by decoding from earlier layers. Then, we show that whether the model divulges such content depends significantly on its perception of who it is talking to, which we refer to as user persona. In fact, we find manipulating user persona to be even more effective for eliciting harmful content than direct attempts to control model refusal. We study both natural language prompting and activation steering as control methods and show that activation steering is significantly more effective at bypassing safety filters. We investigate why certain personas break model safeguards and find that they enable the model to form more charitable interpretations of otherwise dangerous queries. Finally, we show we can predict a persona's effect on refusal given only the geometry of its steering vector.
No, of course I can! Refusal Mechanisms Can Be Exploited Using Harmless Fine-Tuning Data
Leading language model (LM) providers like OpenAI and Google offer fine-tuning APIs that allow customers to adapt LMs for specific use cases. To prevent misuse, these LM providers implement filtering mechanisms to block harmful fine-tuning data. Consequently, adversaries seeking to produce unsafe LMs via these APIs must craft adversarial training data that are not identifiably harmful. We make three contributions in this context: 1. We show that many existing attacks that use harmless data to create unsafe LMs rely on eliminating model refusals in the first few tokens of their responses. 2. We show that such prior attacks can be blocked by a simple defense that pre-fills the first few tokens from an aligned model before letting the fine-tuned model fill in the rest. 3. We describe a new data-poisoning attack, ``No, Of course I Can Execute'' (NOICE), which exploits an LM's formulaic refusal mechanism to elicit harmful responses. By training an LM to refuse benign requests on the basis of safety before fulfilling those requests regardless, we are able to jailbreak several open-source models and a closed-source model (GPT-4o). We show an attack success rate (ASR) of 57% against GPT-4o; our attack earned a Bug Bounty from OpenAI. Against open-source models protected by simple defenses, we improve ASRs by an average of 3.25 times compared to the best performing previous attacks that use only harmless data. NOICE demonstrates the exploitability of repetitive refusal mechanisms and broadens understanding of the threats closed-source models face from harmless data.
RMCBench: Benchmarking Large Language Models' Resistance to Malicious Code
The emergence of Large Language Models (LLMs) has significantly influenced various aspects of software development activities. Despite their benefits, LLMs also pose notable risks, including the potential to generate harmful content and being abused by malicious developers to create malicious code. Several previous studies have focused on the ability of LLMs to resist the generation of harmful content that violates human ethical standards, such as biased or offensive content. However, there is no research evaluating the ability of LLMs to resist malicious code generation. To fill this gap, we propose RMCBench, the first benchmark comprising 473 prompts designed to assess the ability of LLMs to resist malicious code generation. This benchmark employs two scenarios: a text-to-code scenario, where LLMs are prompted with descriptions to generate code, and a code-to-code scenario, where LLMs translate or complete existing malicious code. Based on RMCBench, we conduct an empirical study on 11 representative LLMs to assess their ability to resist malicious code generation. Our findings indicate that current LLMs have a limited ability to resist malicious code generation with an average refusal rate of 40.36% in text-to-code scenario and 11.52% in code-to-code scenario. The average refusal rate of all LLMs in RMCBench is only 28.71%; ChatGPT-4 has a refusal rate of only 35.73%. We also analyze the factors that affect LLMs' ability to resist malicious code generation and provide implications for developers to enhance model robustness.