AIxBlock/Human-to-machine-Japanese-audio-call-center-conversations

Dataset Card for Japanese audio call center human to machine conversations

This dataset contains synthetic audio conversations in Japanese between human customers and machine agents, simulating real-world call center scenarios

Dataset Details

Dataset Description

• Curated by: AIxBlock (aixblock.io)
• Funded by [optional]: AIxBlock (aixblock.io)
• Shared by [optional]: AIxBlock (aixblock.io)
• Language(s) (NLP): Japanese
• License: Creative Commons Attribution Non Commercial 4.0
• This dataset contains synthetic audio conversations between human customers and machine agents, simulating real-world call center scenarios. Each conversation is designed to reflect natural interaction patterns across a variety of customer service topics.

🗣️ Participants: Human speakers are native Japanese users of diverse ages and genders, ensuring a wide range of speaking styles and acoustic characteristics.

🤖 Dialogue Type: Human-to-machine interactions where the machine agent follows scripted logic to handle queries.

🎧 Audio Format: High-quality stereo audio recordings, wav, suitable for speech recognition, speaker diarization, and conversational AI research.

Dataset Sources [optional]

• Link to download in full (pls note that data is heavy so we cant upload all files directly to HF): https://drive.google.com/drive/folders/1N_iqwmP7kT9lF7IKIlv5_Mo5b7x2EKCn?usp=sharing

Uses

Direct Use

You can download this dataset and use it to fine-tune your models.

Out-of-Scope Use

You are not allowed to download this dataset and re-sell to someome.

Personal and Sensitive Information

All PII info in conversations are made up, but following real patterns.

Citation [optional]

More Information [optional]

More info needed, pls contact us via our discord channel: https://discord.gg/nePjg9g5v6

Dataset Card Authors [optional]

Brought to you by AIxBlock, a decentralized AI development and workflow automation platform

Dataset Card Contact

Discord: https://discord.gg/nePjg9g5v6 Please give us a follow on HF if you want to access our newly released dataset. Follow us on Github to access some rare dataset and our sourcecode: https://github.com/AIxBlock-2023/aixblock-ai-dev-platform-public