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This dataset contains natural Thai-language conversations between human agents and human customers, designed to reflect realistic call center interactions across multiple domains. All conversations are conducted through unscripted role-playing, allowing for spontaneous and dynamic exchanges that closely mirror real-world scenarios.
🗣️ Speech Type: Human-to-human dialogues simulating customer-agent interactions.
🎭 Style: Non-scripted, spontaneous role-playing to capture authentic speech patterns, intent, and variability.
🎧 Audio Format: High-quality stereo WAV files with separated left/right channels for clear speaker distinction.
📝 Transcriptions: Transcribed and QA’d by human annotators with an accuracy rate of 99%+.
📑 Metadata: Each audio session includes a comprehensive metadata file covering speaker info, domain topic, and audio context.
🔐 License: For AI training and research purposes only. Commercial use, resale, and redistribution are strictly prohibited.
🎓 Brought to you by AIxBlock – a decentralized platform for AI development and workflow automations, with a commitment to enabling the development of fair, accurate, and responsible AI systems through high-quality open datasets.
Link to download in full (33GB) : https://drive.google.com/drive/folders/1dxyxRUUWop7-txqv8oAVLUw5AhOKIXgX?usp=sharing
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