text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Are there virtual disposable cards?
|
{
"text": "Are there virtual disposable cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987561702728271
},
{
"label": "POSITIVE",
"score": 0.0012437847908586264
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 37
}
|
Default
| null | null |
What happens if I deposit a cheque accidentally?
|
{
"text": "What happens if I deposit a cheque accidentally?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993700385093689
},
{
"label": "POSITIVE",
"score": 0.000629983376711607
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
My card doesn't work when I use it.
|
{
"text": "My card doesn't work when I use it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997233748435974
},
{
"label": "POSITIVE",
"score": 0.00027657317696139216
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
My money I had was gone and I could not get gas!
|
{
"text": "My money I had was gone and I could not get gas!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995375871658325
},
{
"label": "POSITIVE",
"score": 0.00046238579670898616
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
I need a single use card for shopping online
|
{
"text": "I need a single use card for shopping online"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991994500160217
},
{
"label": "POSITIVE",
"score": 0.0008005190175026655
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 37
}
|
Default
| null | null |
I would like to get additional physical cards at this time
|
{
"text": "I would like to get additional physical cards at this time"
}
|
[
{
"label": "NEGATIVE",
"score": 0.959073007106781
},
{
"label": "POSITIVE",
"score": 0.040926940739154816
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
What is the reason for the extra fee on my statement?
|
{
"text": "What is the reason for the extra fee on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974168539047241
},
{
"label": "POSITIVE",
"score": 0.0025831551756709814
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
Why do I still have a pending cash withdrawal?
|
{
"text": "Why do I still have a pending cash withdrawal?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993159770965576
},
{
"label": "POSITIVE",
"score": 0.0006840481655672193
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
The balance has not been updated.
|
{
"text": "The balance has not been updated."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996775388717651
},
{
"label": "POSITIVE",
"score": 0.00032247399212792516
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
My card is expiring soon, How do I order a new card?
|
{
"text": "My card is expiring soon, How do I order a new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965062737464905
},
{
"label": "POSITIVE",
"score": 0.003493683645501733
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
I'm interested in using fiat currencies, which do you support?
|
{
"text": "I'm interested in using fiat currencies, which do you support?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8296003937721252
},
{
"label": "POSITIVE",
"score": 0.17039960622787476
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 36
}
|
Default
| null | null |
After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?
|
{
"text": "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989295601844788
},
{
"label": "POSITIVE",
"score": 0.0010704026790335774
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
In regards to the PIN of the card?
|
{
"text": "In regards to the PIN of the card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9747141003608704
},
{
"label": "POSITIVE",
"score": 0.025285901501774788
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 38
}
|
Default
| null | null |
If I want to select a new PIN what do I do?
|
{
"text": "If I want to select a new PIN what do I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990293979644775
},
{
"label": "POSITIVE",
"score": 0.0009705876000225544
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null |
left my phone at hotel, cant use app
|
{
"text": "left my phone at hotel, cant use app"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952415227890015
},
{
"label": "POSITIVE",
"score": 0.0047584711574018
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
I noticed that there's a payment on my card that's pending.
|
{
"text": "I noticed that there's a payment on my card that's pending."
}
|
[
{
"label": "NEGATIVE",
"score": 0.8933068513870239
},
{
"label": "POSITIVE",
"score": 0.1066930815577507
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null |
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.
|
{
"text": "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.0002797977067530155
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
I am having issues using contactless payments, could my card be damaged?
|
{
"text": "I am having issues using contactless payments, could my card be damaged?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998238205909729
},
{
"label": "POSITIVE",
"score": 0.0017617581179365516
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 23
}
|
Default
| null | null |
I think there's been an unauthorized cash withdrawal from my account.
|
{
"text": "I think there's been an unauthorized cash withdrawal from my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994605183601379
},
{
"label": "POSITIVE",
"score": 0.0005394325708039105
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
I need to make a transfer from Europe, how many days does this take?
|
{
"text": "I need to make a transfer from Europe, how many days does this take?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993754029273987
},
{
"label": "POSITIVE",
"score": 0.000624577107373625
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null |
Can I get a card although I'm not in the UK
|
{
"text": "Can I get a card although I'm not in the UK"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9454094767570496
},
{
"label": "POSITIVE",
"score": 0.05459050089120865
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
Why did I get charged more than once?
|
{
"text": "Why did I get charged more than once?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9945237636566162
},
{
"label": "POSITIVE",
"score": 0.005476277321577072
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
I deposited cash this morning, but it is not yet available.
|
{
"text": "I deposited cash this morning, but it is not yet available."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994032382965088
},
{
"label": "POSITIVE",
"score": 0.0005967876641079783
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
I would like to know how my friend would be able to send me money
|
{
"text": "I would like to know how my friend would be able to send me money"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9602302312850952
},
{
"label": "POSITIVE",
"score": 0.03976977989077568
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 50
}
|
Default
| null | null |
Who can have access to top up my account?
|
{
"text": "Who can have access to top up my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982505440711975
},
{
"label": "POSITIVE",
"score": 0.0017494137864559889
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
How do I top up by cheque?
|
{
"text": "How do I top up by cheque?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9954873919487
},
{
"label": "POSITIVE",
"score": 0.004512597806751728
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
Why is there an additional fee showing on the statement I received?
|
{
"text": "Why is there an additional fee showing on the statement I received?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993870258331299
},
{
"label": "POSITIVE",
"score": 0.0006129944231361151
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
I am not happy with your service and request that my account be terminated!
|
{
"text": "I am not happy with your service and request that my account be terminated!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997057318687439
},
{
"label": "POSITIVE",
"score": 0.0002942027640528977
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
My phone has been stolen.
|
{
"text": "My phone has been stolen."
}
|
[
{
"label": "NEGATIVE",
"score": 0.996890127658844
},
{
"label": "POSITIVE",
"score": 0.0031099177431315184
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!
|
{
"text": "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995359182357788
},
{
"label": "POSITIVE",
"score": 0.00046408208436332643
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
What are these fees i am paying?
|
{
"text": "What are these fees i am paying?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972299933433533
},
{
"label": "POSITIVE",
"score": 0.0027700234204530716
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
I think my card payment has been reverted
|
{
"text": "I think my card payment has been reverted"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994878768920898
},
{
"label": "POSITIVE",
"score": 0.0005120426067151129
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
Can you explain to me why a cash withdrawal shows up as pending?
|
{
"text": "Can you explain to me why a cash withdrawal shows up as pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988141059875488
},
{
"label": "POSITIVE",
"score": 0.0011859077494591475
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.
|
{
"text": "There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988234639167786
},
{
"label": "POSITIVE",
"score": 0.0011765569215640426
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
I transferred some cash and it has not arrived yet.
|
{
"text": "I transferred some cash and it has not arrived yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992440938949585
},
{
"label": "POSITIVE",
"score": 0.000755966582801193
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
When do I see my recent refund in my statement
|
{
"text": "When do I see my recent refund in my statement"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9778311252593994
},
{
"label": "POSITIVE",
"score": 0.022168831899762154
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.
|
{
"text": "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9791780114173889
},
{
"label": "POSITIVE",
"score": 0.02082200162112713
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
What cards do you support
|
{
"text": "What cards do you support"
}
|
[
{
"label": "NEGATIVE",
"score": 0.0008362607914023101
},
{
"label": "POSITIVE",
"score": 0.9991637468338013
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
Why am I being charged a hidden fee?
|
{
"text": "Why am I being charged a hidden fee?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970592260360718
},
{
"label": "POSITIVE",
"score": 0.0029408338014036417
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
Is there a list of where I can use my card?
|
{
"text": "Is there a list of where I can use my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990760087966919
},
{
"label": "POSITIVE",
"score": 0.0009239478968083858
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 10
}
|
Default
| null | null |
The card PIN?
|
{
"text": "The card PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9935693740844727
},
{
"label": "POSITIVE",
"score": 0.006430639419704676
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 38
}
|
Default
| null | null |
How do I replace my card?
|
{
"text": "How do I replace my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991331696510315
},
{
"label": "POSITIVE",
"score": 0.000866825575940311
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
is there something blocking me from making transfers
|
{
"text": "is there something blocking me from making transfers"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996200799942017
},
{
"label": "POSITIVE",
"score": 0.00037992221768945456
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
I can't find the auto-top up option.
|
{
"text": "I can't find the auto-top up option."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993507266044617
},
{
"label": "POSITIVE",
"score": 0.0006492416723631322
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
May I order another card?
|
{
"text": "May I order another card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9948429465293884
},
{
"label": "POSITIVE",
"score": 0.005157046485692263
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
Are there any charges for European bank card for top up?
|
{
"text": "Are there any charges for European bank card for top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986349940299988
},
{
"label": "POSITIVE",
"score": 0.0013649578904733062
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
How much is a physical card?
|
{
"text": "How much is a physical card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9966422319412231
},
{
"label": "POSITIVE",
"score": 0.0033578069414943457
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
Why am I charged a fee for withdrawing cash?
|
{
"text": "Why am I charged a fee for withdrawing cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984203577041626
},
{
"label": "POSITIVE",
"score": 0.0015796120278537273
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
How can I look at where my available cash is coming from?
|
{
"text": "How can I look at where my available cash is coming from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994045495986938
},
{
"label": "POSITIVE",
"score": 0.000595509831327945
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
I can't enter my passcode.
|
{
"text": "I can't enter my passcode."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989614486694336
},
{
"label": "POSITIVE",
"score": 0.0010385261848568916
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null |
I made a cash deposit going to my account but it is not there
|
{
"text": "I made a cash deposit going to my account but it is not there"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995280504226685
},
{
"label": "POSITIVE",
"score": 0.0004719236749224365
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
I bought an item that I was charged a different exchange rate for.
|
{
"text": "I bought an item that I was charged a different exchange rate for."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9575332403182983
},
{
"label": "POSITIVE",
"score": 0.04246674105525017
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
Can you tell me what the exchange fee is?
|
{
"text": "Can you tell me what the exchange fee is?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974411725997925
},
{
"label": "POSITIVE",
"score": 0.0025588106364011765
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
How do I get a new card as your machine swallowed mine!
|
{
"text": "How do I get a new card as your machine swallowed mine!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991520643234253
},
{
"label": "POSITIVE",
"score": 0.0008479655953124166
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 18
}
|
Default
| null | null |
need to exchange currencies
|
{
"text": "need to exchange currencies"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9763523936271667
},
{
"label": "POSITIVE",
"score": 0.02364758774638176
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null |
I would like a disposable virtual card, could I get one?
|
{
"text": "I would like a disposable virtual card, could I get one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994232654571533
},
{
"label": "POSITIVE",
"score": 0.0005768052651546896
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 37
}
|
Default
| null | null |
There is a direct debit payment on my account that I didn't authorize.
|
{
"text": "There is a direct debit payment on my account that I didn't authorize."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9824802279472351
},
{
"label": "POSITIVE",
"score": 0.017519714310765266
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
Do you offer any discounts for someone who exchanges currencies frequently?
|
{
"text": "Do you offer any discounts for someone who exchanges currencies frequently?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997205913066864
},
{
"label": "POSITIVE",
"score": 0.0027940652798861265
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
I have duplicated transactions on my statement
|
{
"text": "I have duplicated transactions on my statement"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993957281112671
},
{
"label": "POSITIVE",
"score": 0.0006042344029992819
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
There's an extra fee on my statement, why is that?
|
{
"text": "There's an extra fee on my statement, why is that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996864378452301
},
{
"label": "POSITIVE",
"score": 0.0031355733517557383
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
I do not know what this cash withdrawal is
|
{
"text": "I do not know what this cash withdrawal is"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999396562576294
},
{
"label": "POSITIVE",
"score": 0.0006034516263753176
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
I still don't have a refund.
|
{
"text": "I still don't have a refund."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995341300964355
},
{
"label": "POSITIVE",
"score": 0.00046587982797063887
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.
|
{
"text": "Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965751767158508
},
{
"label": "POSITIVE",
"score": 0.0034247993025928736
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?
|
{
"text": "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999169111251831
},
{
"label": "POSITIVE",
"score": 0.0008308850228786469
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
I need to update my phone number.
|
{
"text": "I need to update my phone number."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995177984237671
},
{
"label": "POSITIVE",
"score": 0.00048221388715319335
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
I got mugged yesterday and they took everything. I can't use the app, so I need some help.
|
{
"text": "I got mugged yesterday and they took everything. I can't use the app, so I need some help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999193012714386
},
{
"label": "POSITIVE",
"score": 0.0008069363539107144
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
I have a payment that I didn't make.
|
{
"text": "I have a payment that I didn't make."
}
|
[
{
"label": "NEGATIVE",
"score": 0.8282464742660522
},
{
"label": "POSITIVE",
"score": 0.17175348103046417
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
What will I need to verify my identity
|
{
"text": "What will I need to verify my identity"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949413537979126
},
{
"label": "POSITIVE",
"score": 0.005058656446635723
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null |
How long will it take my card to get here?
|
{
"text": "How long will it take my card to get here?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998475968837738
},
{
"label": "POSITIVE",
"score": 0.0015239943750202656
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?
|
{
"text": "My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981703758239746
},
{
"label": "POSITIVE",
"score": 0.0018295958871021867
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null |
While abroad, I got cash, and the exchange rate applied is wrong.
|
{
"text": "While abroad, I got cash, and the exchange rate applied is wrong."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997075200080872
},
{
"label": "POSITIVE",
"score": 0.00029250900843180716
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
Where can I get money from my card?
|
{
"text": "Where can I get money from my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999521017074585
},
{
"label": "POSITIVE",
"score": 0.00047903027734719217
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 3
}
|
Default
| null | null |
The app is showing mt withdrawals that aren't mine.
|
{
"text": "The app is showing mt withdrawals that aren't mine."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9962433576583862
},
{
"label": "POSITIVE",
"score": 0.0037566216196864843
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
I lost my phone and need help so someone doesn't access my account.
|
{
"text": "I lost my phone and need help so someone doesn't access my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996682405471802
},
{
"label": "POSITIVE",
"score": 0.0003318109374959022
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
My payment has been cancelled
|
{
"text": "My payment has been cancelled"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999251663684845
},
{
"label": "POSITIVE",
"score": 0.0007483388762921095
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
My PIN seems to be blocked, help me access it?
|
{
"text": "My PIN seems to be blocked, help me access it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996954202651978
},
{
"label": "POSITIVE",
"score": 0.00030458453693427145
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?
|
{
"text": "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993226528167725
},
{
"label": "POSITIVE",
"score": 0.0006773801287636161
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
I used my card top-up but all of the money is missing.
|
{
"text": "I used my card top-up but all of the money is missing."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996644258499146
},
{
"label": "POSITIVE",
"score": 0.00033561914460733533
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
Has my account been frozen? I tried to use my card but the ATM would not dispense cash.
|
{
"text": "Has my account been frozen? I tried to use my card but the ATM would not dispense cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972063899040222
},
{
"label": "POSITIVE",
"score": 0.0027935514226555824
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.
|
{
"text": "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999383807182312
},
{
"label": "POSITIVE",
"score": 0.0006161220953799784
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
What's up with the extra fee I got?
|
{
"text": "What's up with the extra fee I got?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968097805976868
},
{
"label": "POSITIVE",
"score": 0.003190145129337907
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
How much are the rates of exchange?
|
{
"text": "How much are the rates of exchange?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971798658370972
},
{
"label": "POSITIVE",
"score": 0.002820141613483429
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 32
}
|
Default
| null | null |
I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?
|
{
"text": "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9925739765167236
},
{
"label": "POSITIVE",
"score": 0.007426035590469837
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null |
Is EUR one of the currencies you deal with?
|
{
"text": "Is EUR one of the currencies you deal with?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9638107419013977
},
{
"label": "POSITIVE",
"score": 0.03618927672505379
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 36
}
|
Default
| null | null |
My transfer is stuck pending? How do we fix it to it goes through?
|
{
"text": "My transfer is stuck pending? How do we fix it to it goes through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997614026069641
},
{
"label": "POSITIVE",
"score": 0.00023859630164224654
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
Why did my top up get pulled back out?
|
{
"text": "Why did my top up get pulled back out?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984846711158752
},
{
"label": "POSITIVE",
"score": 0.0015153744025155902
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
Will there be a charge for exchanging foreign currency?
|
{
"text": "Will there be a charge for exchanging foreign currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976692795753479
},
{
"label": "POSITIVE",
"score": 0.002330671064555645
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.
|
{
"text": "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987099170684814
},
{
"label": "POSITIVE",
"score": 0.0012901206500828266
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
My card was stolen last night.
|
{
"text": "My card was stolen last night."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9946383833885193
},
{
"label": "POSITIVE",
"score": 0.005361639894545078
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null |
What do I do if someone used my card without my permission?
|
{
"text": "What do I do if someone used my card without my permission?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994982481002808
},
{
"label": "POSITIVE",
"score": 0.0005017213406972587
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
How many transactions can I do with my disposable card?
|
{
"text": "How many transactions can I do with my disposable card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986061453819275
},
{
"label": "POSITIVE",
"score": 0.0013938996708020568
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
Will I be charged to top off my account?
|
{
"text": "Will I be charged to top off my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970292448997498
},
{
"label": "POSITIVE",
"score": 0.0029707839712500572
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
Is there any limits I should know about if I'm going to use a disposable virtual card?
|
{
"text": "Is there any limits I should know about if I'm going to use a disposable virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993442893028259
},
{
"label": "POSITIVE",
"score": 0.0006557551096193492
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while
|
{
"text": "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9904706478118896
},
{
"label": "POSITIVE",
"score": 0.009529324248433113
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
Can you help me find the virtual card?
|
{
"text": "Can you help me find the virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978973865509033
},
{
"label": "POSITIVE",
"score": 0.002102574333548546
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null |
What are the currencies and cards that are supported with my account?
|
{
"text": "What are the currencies and cards that are supported with my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9954797029495239
},
{
"label": "POSITIVE",
"score": 0.004520256072282791
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
What should I do if my passcode won't work?
|
{
"text": "What should I do if my passcode won't work?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995635151863098
},
{
"label": "POSITIVE",
"score": 0.0004365264321677387
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null |
My cash withdrawal was declined. Why?
|
{
"text": "My cash withdrawal was declined. Why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9963551759719849
},
{
"label": "POSITIVE",
"score": 0.0036448247265070677
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
Why does my statement show an extra fee?
|
{
"text": "Why does my statement show an extra fee?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983457326889038
},
{
"label": "POSITIVE",
"score": 0.0016542311059311032
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
What are my payment options for topping off my account?
|
{
"text": "What are my payment options for topping off my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980496168136597
},
{
"label": "POSITIVE",
"score": 0.0019503541989251971
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
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