text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Just received my replacement card, what steps do i need to take to activate it?
|
{
"text": "Just received my replacement card, what steps do i need to take to activate it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981961846351624
},
{
"label": "POSITIVE",
"score": 0.0018038006965070963
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here.
|
{
"text": "I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988884329795837
},
{
"label": "POSITIVE",
"score": 0.0011116068344563246
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
I just checked my account on the App and there is a payment on there that I did not make.
|
{
"text": "I just checked my account on the App and there is a payment on there that I did not make."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981111288070679
},
{
"label": "POSITIVE",
"score": 0.0018888930790126324
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
Is there a specific date it can be delivered by?
|
{
"text": "Is there a specific date it can be delivered by?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979263544082642
},
{
"label": "POSITIVE",
"score": 0.0020736458245664835
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
How long after a failed topup will funds refurn to account
|
{
"text": "How long after a failed topup will funds refurn to account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986294507980347
},
{
"label": "POSITIVE",
"score": 0.0013705661986023188
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.
|
{
"text": "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992996454238892
},
{
"label": "POSITIVE",
"score": 0.0007003846112638712
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
My transfer didn't complete. Why can't I access funds?
|
{
"text": "My transfer didn't complete. Why can't I access funds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995602965354919
},
{
"label": "POSITIVE",
"score": 0.00043974106665700674
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
Why did I not get the amount of money I requested?
|
{
"text": "Why did I not get the amount of money I requested?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994537234306335
},
{
"label": "POSITIVE",
"score": 0.0005462650442495942
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
How can I change my old pin to a new one?
|
{
"text": "How can I change my old pin to a new one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995110034942627
},
{
"label": "POSITIVE",
"score": 0.0004889581468887627
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null |
Why have I not received my PIN
|
{
"text": "Why have I not received my PIN"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9959989786148071
},
{
"label": "POSITIVE",
"score": 0.004001007881015539
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 38
}
|
Default
| null | null |
Asked for $100 but only got $20. Why would this happen?
|
{
"text": "Asked for $100 but only got $20. Why would this happen?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989915490150452
},
{
"label": "POSITIVE",
"score": 0.0010084703098982573
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
How to order a virtual card
|
{
"text": "How to order a virtual card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9757054448127747
},
{
"label": "POSITIVE",
"score": 0.024294570088386536
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null |
Can I top up my card with other cards?
|
{
"text": "Can I top up my card with other cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956153631210327
},
{
"label": "POSITIVE",
"score": 0.004384604748338461
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
I purchased this item and would like a refund
|
{
"text": "I purchased this item and would like a refund"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9861705303192139
},
{
"label": "POSITIVE",
"score": 0.013829445466399193
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
I withdrew cash abroad and the exchange rate applied is wrong.
|
{
"text": "I withdrew cash abroad and the exchange rate applied is wrong."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999734103679657
},
{
"label": "POSITIVE",
"score": 0.00026592027279548347
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
You promised no fees but now I've got one. What the hell!?
|
{
"text": "You promised no fees but now I've got one. What the hell!?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.992645263671875
},
{
"label": "POSITIVE",
"score": 0.007354767993092537
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
My Google pay top up isn't working.
|
{
"text": "My Google pay top up isn't working."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997803568840027
},
{
"label": "POSITIVE",
"score": 0.00021971149544697255
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.
|
{
"text": "How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay."
}
|
[
{
"label": "NEGATIVE",
"score": 0.998788058757782
},
{
"label": "POSITIVE",
"score": 0.001212007598951459
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
I am seeing in the App a payment that its not mine
|
{
"text": "I am seeing in the App a payment that its not mine"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9914724826812744
},
{
"label": "POSITIVE",
"score": 0.008527535945177078
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
What is the reason for my beneficiary to be disallowed?
|
{
"text": "What is the reason for my beneficiary to be disallowed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978317618370056
},
{
"label": "POSITIVE",
"score": 0.0021682088263332844
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
Can I use my Apple Watch to pay for gas?
|
{
"text": "Can I use my Apple Watch to pay for gas?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994418025016785
},
{
"label": "POSITIVE",
"score": 0.0005581973819062114
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
there were two of the same charge to my account
|
{
"text": "there were two of the same charge to my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9961956739425659
},
{
"label": "POSITIVE",
"score": 0.0038043095264583826
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
How can correct Top up with the app to work correctly?
|
{
"text": "How can correct Top up with the app to work correctly?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967166781425476
},
{
"label": "POSITIVE",
"score": 0.0032833104487508535
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null |
Can you help me reset my passcode? I forgot it.
|
{
"text": "Can you help me reset my passcode? I forgot it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995800852775574
},
{
"label": "POSITIVE",
"score": 0.00041994021739810705
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null |
I prefer to get a Mastercard.
|
{
"text": "I prefer to get a Mastercard."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9666877388954163
},
{
"label": "POSITIVE",
"score": 0.03331223130226135
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
How can my account have money transferred into it?
|
{
"text": "How can my account have money transferred into it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995445609092712
},
{
"label": "POSITIVE",
"score": 0.000455368630355224
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null |
I would like to transfer money into my account.
|
{
"text": "I would like to transfer money into my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980304837226868
},
{
"label": "POSITIVE",
"score": 0.0019694617949426174
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null |
Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.
|
{
"text": "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994230270385742
},
{
"label": "POSITIVE",
"score": 0.00057702959747985
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
How do I find out my source of funds?
|
{
"text": "How do I find out my source of funds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989156723022461
},
{
"label": "POSITIVE",
"score": 0.0010843616910278797
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
I attempted to get cash in the ATM but I was denied
|
{
"text": "I attempted to get cash in the ATM but I was denied"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972018003463745
},
{
"label": "POSITIVE",
"score": 0.002798207104206085
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
I found my card that I thought I had lost, I need to reactive it, please help.
|
{
"text": "I found my card that I thought I had lost, I need to reactive it, please help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979962706565857
},
{
"label": "POSITIVE",
"score": 0.0020036716014146805
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.
|
{
"text": "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982142448425293
},
{
"label": "POSITIVE",
"score": 0.0017858153441920877
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
How many days until my US transfer arrives?
|
{
"text": "How many days until my US transfer arrives?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967371821403503
},
{
"label": "POSITIVE",
"score": 0.003262748708948493
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null |
Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past.
|
{
"text": "Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past."
}
|
[
{
"label": "NEGATIVE",
"score": 0.5521462559700012
},
{
"label": "POSITIVE",
"score": 0.44785377383232117
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
My card was declined
|
{
"text": "My card was declined"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968361854553223
},
{
"label": "POSITIVE",
"score": 0.0031638354994356632
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
Why won't you let me name X as a beneficiary?
|
{
"text": "Why won't you let me name X as a beneficiary?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9864745736122131
},
{
"label": "POSITIVE",
"score": 0.013525441288948059
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
I'm happy with Mastercard and want to stick with just that credit card.
|
{
"text": "I'm happy with Mastercard and want to stick with just that credit card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9791715741157532
},
{
"label": "POSITIVE",
"score": 0.02082839049398899
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!
|
{
"text": "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970723390579224
},
{
"label": "POSITIVE",
"score": 0.002927606925368309
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
I am worried that too much time has gone by for a transfer to be completed.
|
{
"text": "I am worried that too much time has gone by for a transfer to be completed."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993377327919006
},
{
"label": "POSITIVE",
"score": 0.000662279489915818
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
how do I get my card to show in the app?
|
{
"text": "how do I get my card to show in the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999087929725647
},
{
"label": "POSITIVE",
"score": 0.0009120365139096975
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
I made a purchase and was charged at the wrong foreign exchange rate.
|
{
"text": "I made a purchase and was charged at the wrong foreign exchange rate."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995275735855103
},
{
"label": "POSITIVE",
"score": 0.0004724656173493713
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
There's a direct debit payment that I don't recognize.
|
{
"text": "There's a direct debit payment that I don't recognize."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952736496925354
},
{
"label": "POSITIVE",
"score": 0.004726392682641745
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
What happens if I forget my PIN?
|
{
"text": "What happens if I forget my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990173578262329
},
{
"label": "POSITIVE",
"score": 0.0009826378664001822
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
Is there a way to get around fees
|
{
"text": "Is there a way to get around fees"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971234202384949
},
{
"label": "POSITIVE",
"score": 0.0028765415772795677
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?
|
{
"text": "My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990377426147461
},
{
"label": "POSITIVE",
"score": 0.0009622625075280666
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 23
}
|
Default
| null | null |
Why did my transfer get declined?
|
{
"text": "Why did my transfer get declined?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977419376373291
},
{
"label": "POSITIVE",
"score": 0.0022581254597753286
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
My card is about to expire, what do I do?
|
{
"text": "My card is about to expire, what do I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9905179142951965
},
{
"label": "POSITIVE",
"score": 0.009482148103415966
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
Soon my card will expire, how do I get a new one?
|
{
"text": "Soon my card will expire, how do I get a new one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9924426674842834
},
{
"label": "POSITIVE",
"score": 0.007557302247732878
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
I moved and would like to change my address.
|
{
"text": "I moved and would like to change my address."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9126071333885193
},
{
"label": "POSITIVE",
"score": 0.08739291876554489
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
Why is there an additional fee showing on the statement I received?
|
{
"text": "Why is there an additional fee showing on the statement I received?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993870258331299
},
{
"label": "POSITIVE",
"score": 0.0006129944231361151
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
I did not receive all of my cash back
|
{
"text": "I did not receive all of my cash back"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995517134666443
},
{
"label": "POSITIVE",
"score": 0.0004483175871428102
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
What are the restrictions of the disposable cards?
|
{
"text": "What are the restrictions of the disposable cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979590177536011
},
{
"label": "POSITIVE",
"score": 0.0020409398712217808
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
Am I able to top up with this cheque I received?
|
{
"text": "Am I able to top up with this cheque I received?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.985638439655304
},
{
"label": "POSITIVE",
"score": 0.014361565001308918
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
i withdraw cash from the ATM and was charged a fee
|
{
"text": "i withdraw cash from the ATM and was charged a fee"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9962324500083923
},
{
"label": "POSITIVE",
"score": 0.00376752857118845
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
Will the system automatically update once there is no more money left?
|
{
"text": "Will the system automatically update once there is no more money left?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.994628369808197
},
{
"label": "POSITIVE",
"score": 0.005371648818254471
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
Is there a fee for sending out more cards?
|
{
"text": "Is there a fee for sending out more cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984960556030273
},
{
"label": "POSITIVE",
"score": 0.001503892708569765
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
Did you deactivate my card it's not working anymore
|
{
"text": "Did you deactivate my card it's not working anymore"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995474219322205
},
{
"label": "POSITIVE",
"score": 0.00045260958722792566
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
When will I receive the cash payment from the check I deposited?
|
{
"text": "When will I receive the cash payment from the check I deposited?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984856247901917
},
{
"label": "POSITIVE",
"score": 0.0015144416829571128
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
My payment has an incorrect exchange rate.
|
{
"text": "My payment has an incorrect exchange rate."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996528625488281
},
{
"label": "POSITIVE",
"score": 0.0003471576201263815
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
What do I use to verify my identity?
|
{
"text": "What do I use to verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981077909469604
},
{
"label": "POSITIVE",
"score": 0.001892159110866487
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null |
What's the earliest time to receive my card?
|
{
"text": "What's the earliest time to receive my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9657216668128967
},
{
"label": "POSITIVE",
"score": 0.03427828103303909
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
The wrong account was used during a transaction.
|
{
"text": "The wrong account was used during a transaction."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995260238647461
},
{
"label": "POSITIVE",
"score": 0.00047403640928678215
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
Are there downsides to using a disposable virtual cards?
|
{
"text": "Are there downsides to using a disposable virtual cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995028972625732
},
{
"label": "POSITIVE",
"score": 0.0004970929003320634
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
Who gets support?
|
{
"text": "Who gets support?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977182149887085
},
{
"label": "POSITIVE",
"score": 0.0022818520665168762
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
The app reversed a top off I had. What should I do?
|
{
"text": "The app reversed a top off I had. What should I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972785115242004
},
{
"label": "POSITIVE",
"score": 0.0027215653099119663
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
How do I replace a stolen card?
|
{
"text": "How do I replace a stolen card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991173148155212
},
{
"label": "POSITIVE",
"score": 0.000882646651007235
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null |
What caused my top up to be reverted?
|
{
"text": "What caused my top up to be reverted?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997373104095459
},
{
"label": "POSITIVE",
"score": 0.0026268421206623316
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
Can you help me activate my card
|
{
"text": "Can you help me activate my card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.0684133991599083
},
{
"label": "POSITIVE",
"score": 0.9315866231918335
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
My card is going to expire, what do I do?
|
{
"text": "My card is going to expire, what do I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9884013533592224
},
{
"label": "POSITIVE",
"score": 0.011598562821745872
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
Is it possible to get one the your cards in the EU?
|
{
"text": "Is it possible to get one the your cards in the EU?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9913073182106018
},
{
"label": "POSITIVE",
"score": 0.008692692965269089
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
The money is still in my account even though I already paid -- I don't understand what happened.
|
{
"text": "The money is still in my account even though I already paid -- I don't understand what happened."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999054491519928
},
{
"label": "POSITIVE",
"score": 0.0009455488179810345
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
Do you give refunds?
|
{
"text": "Do you give refunds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9925298094749451
},
{
"label": "POSITIVE",
"score": 0.007470218930393457
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
Are there charges for cash withdrawals?
|
{
"text": "Are there charges for cash withdrawals?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998252809047699
},
{
"label": "POSITIVE",
"score": 0.001747229602187872
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
Do you have any options to top up with a cheque on my account?
|
{
"text": "Do you have any options to top up with a cheque on my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998163640499115
},
{
"label": "POSITIVE",
"score": 0.0018363299313932657
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
Why doesn't the person I sent money to see that transfer yet?
|
{
"text": "Why doesn't the person I sent money to see that transfer yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992281198501587
},
{
"label": "POSITIVE",
"score": 0.0007718417327851057
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
How can I activate my new card? I didn't recieve any information with it about how to do so.
|
{
"text": "How can I activate my new card? I didn't recieve any information with it about how to do so."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995284080505371
},
{
"label": "POSITIVE",
"score": 0.0004716452967841178
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
Why is the exchange rate on my card payment different than I expected?
|
{
"text": "Why is the exchange rate on my card payment different than I expected?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998381495475769
},
{
"label": "POSITIVE",
"score": 0.0016184472478926182
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
Can I get a card? I live in the US.
|
{
"text": "Can I get a card? I live in the US."
}
|
[
{
"label": "NEGATIVE",
"score": 0.5889251828193665
},
{
"label": "POSITIVE",
"score": 0.41107484698295593
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
Can both a Visa and Mastercard be received from you?
|
{
"text": "Can both a Visa and Mastercard be received from you?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9832537770271301
},
{
"label": "POSITIVE",
"score": 0.016746219247579575
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
Is there any type of fee for currency exchange?
|
{
"text": "Is there any type of fee for currency exchange?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989497065544128
},
{
"label": "POSITIVE",
"score": 0.0010502941440790892
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
I am here to change my adress.
|
{
"text": "I am here to change my adress."
}
|
[
{
"label": "NEGATIVE",
"score": 0.979789137840271
},
{
"label": "POSITIVE",
"score": 0.02021082304418087
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
I didn't set up the direct debit I have
|
{
"text": "I didn't set up the direct debit I have"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994940757751465
},
{
"label": "POSITIVE",
"score": 0.0005059634568169713
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
How much will it cost me for a SEPA transfer?
|
{
"text": "How much will it cost me for a SEPA transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994248151779175
},
{
"label": "POSITIVE",
"score": 0.0005751714343205094
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
When will I receive my card?
|
{
"text": "When will I receive my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9907726049423218
},
{
"label": "POSITIVE",
"score": 0.009227382950484753
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
I would like to return my purchases
|
{
"text": "I would like to return my purchases"
}
|
[
{
"label": "NEGATIVE",
"score": 0.009972576051950455
},
{
"label": "POSITIVE",
"score": 0.9900273680686951
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
I'm not sure why the card payment didn't work.
|
{
"text": "I'm not sure why the card payment didn't work."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996805191040039
},
{
"label": "POSITIVE",
"score": 0.0003195044118911028
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
Can I track my card while it is in the process of delivery?
|
{
"text": "Can I track my card while it is in the process of delivery?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982336759567261
},
{
"label": "POSITIVE",
"score": 0.0017663142643868923
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
Is it possible to reactivate the card I thought I lost but found this morning in my jacket?
|
{
"text": "Is it possible to reactivate the card I thought I lost but found this morning in my jacket?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969990253448486
},
{
"label": "POSITIVE",
"score": 0.0030010242480784655
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
One of my transactions needs to be canceled.
|
{
"text": "One of my transactions needs to be canceled."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9916515946388245
},
{
"label": "POSITIVE",
"score": 0.008348424918949604
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
I can't use the app because I got mugged yesterday and they took everything. Please help.
|
{
"text": "I can't use the app because I got mugged yesterday and they took everything. Please help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.996326744556427
},
{
"label": "POSITIVE",
"score": 0.0036731944419443607
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?
|
{
"text": "I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996705055236816
},
{
"label": "POSITIVE",
"score": 0.00032954051857814193
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?
|
{
"text": "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9941360950469971
},
{
"label": "POSITIVE",
"score": 0.005863867234438658
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
What is an exchange rate?
|
{
"text": "What is an exchange rate?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9911928772926331
},
{
"label": "POSITIVE",
"score": 0.008807157166302204
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 32
}
|
Default
| null | null |
Can you tell me whats going on with my card it seems to be not working?
|
{
"text": "Can you tell me whats going on with my card it seems to be not working?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997524619102478
},
{
"label": "POSITIVE",
"score": 0.0002475128276273608
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.
|
{
"text": "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995762705802917
},
{
"label": "POSITIVE",
"score": 0.0004236985114403069
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
What is the charge for exchanging currency?
|
{
"text": "What is the charge for exchanging currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9957743287086487
},
{
"label": "POSITIVE",
"score": 0.004225718788802624
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
can I use my card before identity verification?
|
{
"text": "can I use my card before identity verification?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990242719650269
},
{
"label": "POSITIVE",
"score": 0.0009757659281603992
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
While abroad I got cash, and a wrong exchange rate was applied.
|
{
"text": "While abroad I got cash, and a wrong exchange rate was applied."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989120960235596
},
{
"label": "POSITIVE",
"score": 0.0010878671891987324
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
What are my payment options for topping off my account?
|
{
"text": "What are my payment options for topping off my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980496168136597
},
{
"label": "POSITIVE",
"score": 0.0019503578078001738
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
What are the acceptable currencies for adding funds?
|
{
"text": "What are the acceptable currencies for adding funds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964801669120789
},
{
"label": "POSITIVE",
"score": 0.0035198458936065435
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
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