text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I forgot my PIN and now it is blocked.
|
{
"text": "I forgot my PIN and now it is blocked."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997546076774597
},
{
"label": "POSITIVE",
"score": 0.00024538818979635835
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
Says that my top-up is incomplete?
|
{
"text": "Says that my top-up is incomplete?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996743202209473
},
{
"label": "POSITIVE",
"score": 0.0003256394120398909
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
How can many disposable cards can I have per day?
|
{
"text": "How can many disposable cards can I have per day?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994624257087708
},
{
"label": "POSITIVE",
"score": 0.0005375545006245375
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
When will my deposit post to my account?
|
{
"text": "When will my deposit post to my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990703463554382
},
{
"label": "POSITIVE",
"score": 0.0009296798380091786
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
how to track the card you sent
|
{
"text": "how to track the card you sent"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8927282094955444
},
{
"label": "POSITIVE",
"score": 0.10727182775735855
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
My recent transfer didn't go through - why not?
|
{
"text": "My recent transfer didn't go through - why not?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976947903633118
},
{
"label": "POSITIVE",
"score": 0.0023051637690514326
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?
|
{
"text": "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991480112075806
},
{
"label": "POSITIVE",
"score": 0.0008519832044839859
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
My card is showing the same transaction over and over again.
|
{
"text": "My card is showing the same transaction over and over again."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970867037773132
},
{
"label": "POSITIVE",
"score": 0.002913297386839986
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
Why hasn't my card payment cleared yet?
|
{
"text": "Why hasn't my card payment cleared yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988345503807068
},
{
"label": "POSITIVE",
"score": 0.001165445544756949
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null |
Can you tell me how to locate my PIN?
|
{
"text": "Can you tell me how to locate my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986079335212708
},
{
"label": "POSITIVE",
"score": 0.0013920848723500967
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 38
}
|
Default
| null | null |
I can't withdraw money
|
{
"text": "I can't withdraw money"
}
|
[
{
"label": "NEGATIVE",
"score": 0.001904155476950109
},
{
"label": "POSITIVE",
"score": 0.9980958104133606
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
What is the procedure of unblocking my PIN?
|
{
"text": "What is the procedure of unblocking my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99793940782547
},
{
"label": "POSITIVE",
"score": 0.0020605961326509714
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
Where is my credit card that was to be mailed?
|
{
"text": "Where is my credit card that was to be mailed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994219541549683
},
{
"label": "POSITIVE",
"score": 0.000578013772610575
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
Can you show me how to verify the top-up card?
|
{
"text": "Can you show me how to verify the top-up card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976550340652466
},
{
"label": "POSITIVE",
"score": 0.0023449610453099012
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null |
I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?
|
{
"text": "I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991058707237244
},
{
"label": "POSITIVE",
"score": 0.0008941525011323392
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
On a card top-up, where can I verify?
|
{
"text": "On a card top-up, where can I verify?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970990419387817
},
{
"label": "POSITIVE",
"score": 0.002900930354371667
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null |
I don't want to verify my identity
|
{
"text": "I don't want to verify my identity"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996529817581177
},
{
"label": "POSITIVE",
"score": 0.00034705302095972
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
Currency exchanges have any extra fees?
|
{
"text": "Currency exchanges have any extra fees?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979432225227356
},
{
"label": "POSITIVE",
"score": 0.0020567222964018583
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
How can I activate my new card?
|
{
"text": "How can I activate my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986151456832886
},
{
"label": "POSITIVE",
"score": 0.0013847897062078118
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
Why did my payment get declined?
|
{
"text": "Why did my payment get declined?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987770915031433
},
{
"label": "POSITIVE",
"score": 0.0012229110579937696
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
Why is there an extra charge of 1 dollar on my statement?
|
{
"text": "Why is there an extra charge of 1 dollar on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987528324127197
},
{
"label": "POSITIVE",
"score": 0.0012471206719055772
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.
|
{
"text": "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9934700727462769
},
{
"label": "POSITIVE",
"score": 0.0065299225971102715
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
How do I add cash to my account?
|
{
"text": "How do I add cash to my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978118538856506
},
{
"label": "POSITIVE",
"score": 0.002188197337090969
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
Is there a reason why there is an extra £1 charge on my account?
|
{
"text": "Is there a reason why there is an extra £1 charge on my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992339611053467
},
{
"label": "POSITIVE",
"score": 0.0007660664850845933
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
My card payment failed.
|
{
"text": "My card payment failed."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997550845146179
},
{
"label": "POSITIVE",
"score": 0.0002448716841172427
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
I have a question about fee for cash withdraw.
|
{
"text": "I have a question about fee for cash withdraw."
}
|
[
{
"label": "NEGATIVE",
"score": 0.994281530380249
},
{
"label": "POSITIVE",
"score": 0.005718540865927935
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
I have just read my statement and there is a payment I don't recognise.
|
{
"text": "I have just read my statement and there is a payment I don't recognise."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9947528839111328
},
{
"label": "POSITIVE",
"score": 0.0052470858208835125
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
Instruct me how to reset the passcode.
|
{
"text": "Instruct me how to reset the passcode."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9600087404251099
},
{
"label": "POSITIVE",
"score": 0.03999130427837372
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null |
If I need more than cards will I have to pay a fee to receive them?
|
{
"text": "If I need more than cards will I have to pay a fee to receive them?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992677569389343
},
{
"label": "POSITIVE",
"score": 0.0007322482415474951
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
Where can I find a list of descriptions the disposable cards have?
|
{
"text": "Where can I find a list of descriptions the disposable cards have?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991851449012756
},
{
"label": "POSITIVE",
"score": 0.0008148723863996565
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
Can I put my old card back in the app?
|
{
"text": "Can I put my old card back in the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999413251876831
},
{
"label": "POSITIVE",
"score": 0.0005868104635737836
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
I lost my card and need a new one, will it cost me?
|
{
"text": "I lost my card and need a new one, will it cost me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996601343154907
},
{
"label": "POSITIVE",
"score": 0.00033988067298196256
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
Why was I declined when I tried to get my money?
|
{
"text": "Why was I declined when I tried to get my money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984676241874695
},
{
"label": "POSITIVE",
"score": 0.0015323946718126535
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
I wasn't charged the correct exchange rate for an item I purchased.
|
{
"text": "I wasn't charged the correct exchange rate for an item I purchased."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997676014900208
},
{
"label": "POSITIVE",
"score": 0.00023239616712089628
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
Help. My card is broken.
|
{
"text": "Help. My card is broken."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992579817771912
},
{
"label": "POSITIVE",
"score": 0.0007420161855407059
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?
|
{
"text": "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988634586334229
},
{
"label": "POSITIVE",
"score": 0.0011365879327058792
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
Seems like my top-up has not gone through
|
{
"text": "Seems like my top-up has not gone through"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994981288909912
},
{
"label": "POSITIVE",
"score": 0.0005018193041905761
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
I have lost my card, but need to place an online order! How do I get a virtual card instantly?
|
{
"text": "I have lost my card, but need to place an online order! How do I get a virtual card instantly?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992885589599609
},
{
"label": "POSITIVE",
"score": 0.0007113834726624191
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null |
How can I transfer money using my credit card?
|
{
"text": "How can I transfer money using my credit card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994182586669922
},
{
"label": "POSITIVE",
"score": 0.0005818132776767015
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
What are the reasons for a declined transfer?
|
{
"text": "What are the reasons for a declined transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988403916358948
},
{
"label": "POSITIVE",
"score": 0.0011595797259360552
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
Do you accept cash?
|
{
"text": "Do you accept cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8701165318489075
},
{
"label": "POSITIVE",
"score": 0.12988346815109253
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
How much can I top up in a day?
|
{
"text": "How much can I top up in a day?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9500780701637268
},
{
"label": "POSITIVE",
"score": 0.04992189630866051
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null |
What is the extra fee that showed up on my card?
|
{
"text": "What is the extra fee that showed up on my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956250786781311
},
{
"label": "POSITIVE",
"score": 0.00437498651444912
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
Why do I get a fee every time I transfer?
|
{
"text": "Why do I get a fee every time I transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967681169509888
},
{
"label": "POSITIVE",
"score": 0.003231837647035718
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
I was charged a fee for withdrawing cash.
|
{
"text": "I was charged a fee for withdrawing cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9963524341583252
},
{
"label": "POSITIVE",
"score": 0.003647530684247613
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
Can I get an actual card
|
{
"text": "Can I get an actual card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9749062061309814
},
{
"label": "POSITIVE",
"score": 0.025093737989664078
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
What flat currencies do you support for holding and exchange?
|
{
"text": "What flat currencies do you support for holding and exchange?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996154308319092
},
{
"label": "POSITIVE",
"score": 0.00038451471482403576
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 36
}
|
Default
| null | null |
What are the steps to activate the card, as it does not seem to work?
|
{
"text": "What are the steps to activate the card, as it does not seem to work?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991254210472107
},
{
"label": "POSITIVE",
"score": 0.0008745425730012357
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
I can't get cash from the ATM!
|
{
"text": "I can't get cash from the ATM!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992467164993286
},
{
"label": "POSITIVE",
"score": 0.0007533097523264587
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
Are there steps I need to take before my card expires?
|
{
"text": "Are there steps I need to take before my card expires?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970026612281799
},
{
"label": "POSITIVE",
"score": 0.002997378120198846
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
My account transfer was blocked.
|
{
"text": "My account transfer was blocked."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996551275253296
},
{
"label": "POSITIVE",
"score": 0.0003449143550824374
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
Do you support direct deposits from my employer?
|
{
"text": "Do you support direct deposits from my employer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9780305624008179
},
{
"label": "POSITIVE",
"score": 0.021969497203826904
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 50
}
|
Default
| null | null |
I am still waiting for verification. Can I use my account before I am verified?
|
{
"text": "I am still waiting for verification. Can I use my account before I am verified?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993220567703247
},
{
"label": "POSITIVE",
"score": 0.0006779716932214797
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
Why did the top-up fail?
|
{
"text": "Why did the top-up fail?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997453093528748
},
{
"label": "POSITIVE",
"score": 0.0002546832838561386
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null |
What can I do to track the card you sent me?
|
{
"text": "What can I do to track the card you sent me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991167187690735
},
{
"label": "POSITIVE",
"score": 0.0008832217426970601
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
There is a card payment that I'm not recognizing.
|
{
"text": "There is a card payment that I'm not recognizing."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9926751255989075
},
{
"label": "POSITIVE",
"score": 0.0073248338885605335
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
Why was I denied the option to transfer money to a selected beneficiary?
|
{
"text": "Why was I denied the option to transfer money to a selected beneficiary?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991191029548645
},
{
"label": "POSITIVE",
"score": 0.000880895764566958
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
I don't recognize some transactions. Is someone else using it?
|
{
"text": "I don't recognize some transactions. Is someone else using it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995397329330444
},
{
"label": "POSITIVE",
"score": 0.0004602712288033217
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
What systems do you have in place for my security when using my card for everyday purchases?
|
{
"text": "What systems do you have in place for my security when using my card for everyday purchases?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981163740158081
},
{
"label": "POSITIVE",
"score": 0.0018835891969501972
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 37
}
|
Default
| null | null |
I only have a card from the US is that okay?
|
{
"text": "I only have a card from the US is that okay?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969099164009094
},
{
"label": "POSITIVE",
"score": 0.00309007684700191
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
The machine only paid me a hundred when I wanted 20
|
{
"text": "The machine only paid me a hundred when I wanted 20"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989822506904602
},
{
"label": "POSITIVE",
"score": 0.0010177729418501258
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
I got cash and was charged a fee that shouldn't be there!
|
{
"text": "I got cash and was charged a fee that shouldn't be there!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993392825126648
},
{
"label": "POSITIVE",
"score": 0.0006607396062463522
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
Can I auto top-up as much as I want?
|
{
"text": "Can I auto top-up as much as I want?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972514510154724
},
{
"label": "POSITIVE",
"score": 0.0027485147584229708
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?
|
{
"text": "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.7692232728004456
},
{
"label": "POSITIVE",
"score": 0.23077677190303802
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
What options do I have when topping up a US card?
|
{
"text": "What options do I have when topping up a US card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9940922856330872
},
{
"label": "POSITIVE",
"score": 0.005907746963202953
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
If my account is low in funds, can I set an auto top-up?
|
{
"text": "If my account is low in funds, can I set an auto top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996196031570435
},
{
"label": "POSITIVE",
"score": 0.00038036107434891164
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
A random charge got added to my card
|
{
"text": "A random charge got added to my card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.985991895198822
},
{
"label": "POSITIVE",
"score": 0.014008077792823315
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
I want to find out what happened to my new card?
|
{
"text": "I want to find out what happened to my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995154142379761
},
{
"label": "POSITIVE",
"score": 0.00048461504047736526
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
Why was I charged an extra fee when doing a transfer?
|
{
"text": "Why was I charged an extra fee when doing a transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978456497192383
},
{
"label": "POSITIVE",
"score": 0.0021543775219470263
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
What should I do if someone stole my phone?
|
{
"text": "What should I do if someone stole my phone?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994661211967468
},
{
"label": "POSITIVE",
"score": 0.0005338927730917931
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
I don't understand why my payment was declined. I thought everything was ok.
|
{
"text": "I don't understand why my payment was declined. I thought everything was ok."
}
|
[
{
"label": "NEGATIVE",
"score": 0.003962574992328882
},
{
"label": "POSITIVE",
"score": 0.9960373640060425
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
What should I do if someone else used my card?
|
{
"text": "What should I do if someone else used my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999624490737915
},
{
"label": "POSITIVE",
"score": 0.0003754625213332474
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
Can another family member hold a card for this account in addition to mine?
|
{
"text": "Can another family member hold a card for this account in addition to mine?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987359642982483
},
{
"label": "POSITIVE",
"score": 0.0012640757486224174
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
Why was a fee changed for my transfer?
|
{
"text": "Why was a fee changed for my transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987480640411377
},
{
"label": "POSITIVE",
"score": 0.0012519386364147067
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?
|
{
"text": "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994200468063354
},
{
"label": "POSITIVE",
"score": 0.0005800253711640835
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
Can I get a card that works in other countries like Africa and Indonesia?
|
{
"text": "Can I get a card that works in other countries like Africa and Indonesia?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9934284090995789
},
{
"label": "POSITIVE",
"score": 0.006571597885340452
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
Where can I find my card PIN?
|
{
"text": "Where can I find my card PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992026686668396
},
{
"label": "POSITIVE",
"score": 0.000797297980170697
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 38
}
|
Default
| null | null |
Why am I seeing a transfer fee on my bank statement?
|
{
"text": "Why am I seeing a transfer fee on my bank statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989883303642273
},
{
"label": "POSITIVE",
"score": 0.0010116391349583864
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
I had everything lined up to make a transfer, and then it rejected it.
|
{
"text": "I had everything lined up to make a transfer, and then it rejected it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996039271354675
},
{
"label": "POSITIVE",
"score": 0.0003960517351515591
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
My card wants to be topped what do you guys support?
|
{
"text": "My card wants to be topped what do you guys support?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9933304190635681
},
{
"label": "POSITIVE",
"score": 0.006669597700238228
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
lost my card in atm
|
{
"text": "lost my card in atm"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996585845947266
},
{
"label": "POSITIVE",
"score": 0.00034140993375331163
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 18
}
|
Default
| null | null |
Can i set up an auto top-up?
|
{
"text": "Can i set up an auto top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991112351417542
},
{
"label": "POSITIVE",
"score": 0.0008886940195225179
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
My card stopped working after multiple transactions. Why?
|
{
"text": "My card stopped working after multiple transactions. Why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996840953826904
},
{
"label": "POSITIVE",
"score": 0.0003159799089189619
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
What can I use to verify my identity?
|
{
"text": "What can I use to verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984990358352661
},
{
"label": "POSITIVE",
"score": 0.001500926329754293
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null |
My card did not work at store.
|
{
"text": "My card did not work at store."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996284246444702
},
{
"label": "POSITIVE",
"score": 0.00037157171755097806
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
I made a deposit in the ATM and it has not cleared
|
{
"text": "I made a deposit in the ATM and it has not cleared"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997572302818298
},
{
"label": "POSITIVE",
"score": 0.00024274794850498438
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
I want a Mastercard, instead.
|
{
"text": "I want a Mastercard, instead."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993025064468384
},
{
"label": "POSITIVE",
"score": 0.0006974913994781673
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
I forgot my phone at the hotel, so I can't access the app.
|
{
"text": "I forgot my phone at the hotel, so I can't access the app."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994729161262512
},
{
"label": "POSITIVE",
"score": 0.0005271401605568826
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
My top up is giving me problems. What is wrong with it?
|
{
"text": "My top up is giving me problems. What is wrong with it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996606111526489
},
{
"label": "POSITIVE",
"score": 0.00033939271816052496
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null |
I think the exchange rate for the cash I withdrew wasn't correct.
|
{
"text": "I think the exchange rate for the cash I withdrew wasn't correct."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996300935745239
},
{
"label": "POSITIVE",
"score": 0.00036986509803682566
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
I cannot find my refund on my statement.
|
{
"text": "I cannot find my refund on my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994387030601501
},
{
"label": "POSITIVE",
"score": 0.0005613032262772322
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.
|
{
"text": "Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks."
}
|
[
{
"label": "NEGATIVE",
"score": 0.997809112071991
},
{
"label": "POSITIVE",
"score": 0.0021909289062023163
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.
|
{
"text": "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994022846221924
},
{
"label": "POSITIVE",
"score": 0.0005977422697469592
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
I would like to dispute a payment I didnt make
|
{
"text": "I would like to dispute a payment I didnt make"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972266554832458
},
{
"label": "POSITIVE",
"score": 0.002773294458165765
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
Is there a top-up fee if you add money in USD?
|
{
"text": "Is there a top-up fee if you add money in USD?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9889405369758606
},
{
"label": "POSITIVE",
"score": 0.011059436947107315
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
I deposited cash into my account and I'm having trouble seeing it on my account.
|
{
"text": "I deposited cash into my account and I'm having trouble seeing it on my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995449185371399
},
{
"label": "POSITIVE",
"score": 0.00045506664901040494
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
Where can I find top up by cash deposit?
|
{
"text": "Where can I find top up by cash deposit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986605644226074
},
{
"label": "POSITIVE",
"score": 0.0013394386041909456
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
If I can, I would like to get both Mastercard and Visa from you.
|
{
"text": "If I can, I would like to get both Mastercard and Visa from you."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9651866555213928
},
{
"label": "POSITIVE",
"score": 0.034813351929187775
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
The exchange rate is incorrect on an item I recently purchased in a foreign country.
|
{
"text": "The exchange rate is incorrect on an item I recently purchased in a foreign country."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994165897369385
},
{
"label": "POSITIVE",
"score": 0.0005834055482409894
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
Will I see the transfer in my account within the week?
|
{
"text": "Will I see the transfer in my account within the week?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9941281080245972
},
{
"label": "POSITIVE",
"score": 0.00587191479280591
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null |
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