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chef summary qualityfocused and efficient cook adept at preparing and plating food in high energy fastpaced kitchens line cook with years of experience in highpressure culinary environments skilled in preparing large volumes of food quickly and efficiently seeking to use culinary skills and expertise to prepare a special variety of dishes in a professional rewarding environment highlights servsafe certified focused and disciplined high volume production capability welltuned palette focus on portion and cost control bilingual englishspanish accomplishments successfully managed a kitchen staff of employees during high volume dinner services for more than diners each night experience chef to company name city state reduced food costs by fifteen percent by expertly estimating purchasing needs and buying through approved suppliers provided courteous and informative customer service in an open kitchen format systematically tasted and smelled all prepared dishes and observed color texture and garnishes expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns budget and local labor laws consistently kept a clean and safe environment by adhering to all federal state and local sanitation and safety requirements ensured smooth kitchen operation by overseeing daily product inventory purchasing and receiving followed proper food handling methods and maintained correct temperature of all food products established and maintained open collaborative relationships with the kitchen team consistently produced exceptional menu items that regularly garnered diners praise quickly and courteously resolved all guest problems and complaints prepared healthy enjoyable breakfasts and dinners for diners conducted daily inspections and maintained food sanitation and kitchen equipment safety reports enforced appropriate workflow and quality controls for food quality and temperature provided nutritious safe visually appealing innovative and properly prepared and flavored food set up and performed initial prep work for food items such as soups sauces and salads prepared for each shift by placing a clean cutting board and utensil bath at workstation consistently tasted smelled and observed all dishes to ensure they were visually appealing and prepared correctly displayed a positive and friendly attitude towards customers and fellow team members diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods prepared a variety of local and seasonal specialties which contributed to a boost in sales during the summer months correctly and safely operated all kitchen equipment in accordance with set guidelines consistently verified that kitchen staff followed all recipes and portioned serving guidelines correctly actively participated in staff meetings and operated as an effective management team leader identified opportunities to increase revenue decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction built and fostered a team environment expert in final plate preparation with authentic presentation prep cook to company name city state consistently kept a clean and safe environment by adhering to all federal state and local sanitation and safety requirements followed proper food handling methods and maintained correct temperature of all food products set up and performed initial prep work for food items such as soups sauces and salads prepared for each shift by placing a clean cutting board and utensil bath at workstation diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods persistently strove for continual improvement and worked cooperatively as a team member correctly and safely operated all kitchen equipment in accordance with set guidelines cook to company name city state provided courteous and informative customer service in an open kitchen format systematically tasted and smelled all prepared dishes and observed color texture and garnishes consistently kept a clean and safe environment by adhering to all federal state and local sanitation and safety requirements followed proper food handling methods and maintained correct temperature of all food products established and maintained open collaborative relationships with the kitchen team consistently produced exceptional menu items that regularly garnered diners praise prepared healthy enjoyable lunches and dinners for diners provided nutritious safe visually appealing innovative and properly prepared and flavored food set up and performed initial prep work for food items such as soups sauces and salads prepared for each shift by placing a clean cutting board and utensil bath at workstation consistently tasted smelled and observed all dishes to ensure they were visually appealing and prepared correctly displayed a positive and friendly attitude towards customers and fellow team members diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods persistently strove for continual improvement and worked cooperatively as a team member correctly and safely operated all kitchen equipment in accordance with set guidelines expert in final plate preparation with authentic presentation cook to company name city state season and cook food according to recipes or personal judgment and experience weigh measure and mix ingredients according to recipes or personal judgment using various kitchen utensils and equipment observe and test foods to determine if they have been cooked sufficiently using methods such as tasting smelling or piercing them with utensils wash peel cut and seed fruits and vegetables to prepare them for consumption substitute for or assist other cooks during emergencies or rush periods prepare relishes and hors doeuvres bake breads rolls cakes and pastries bake roast broil and steam meats fish vegetables and other foods turn or stir foods to ensure even cooking inspect and clean food preparation areas such as equipment and work surfaces or serving areas to ensure safe and sanitary foodhandling practices ensure food is stored and cooked at correct temperature by regulating temperature of ovens broilers grills and roasters prep cook to company name city state inspect and clean food preparation areas such as equipment and work surfaces or serving areas to ensure safe and sanitary foodhandling practices portion arrange and garnish food and serve food to waiters or patrons wash peel cut and seed fruits and vegetables to prepare them for consumption prepare relishes and hors doeuvres cook to company name city state inspect and clean food preparation areas such as equipment and work surfaces or serving areas to ensure safe and sanitary foodhandling practices ensure food is stored and cooked at correct temperature by regulating temperature of ovens broilers grills and roasters turn or stir foods to ensure even cooking weigh measure and mix ingredients according to recipes or personal judgment using various kitchen utensils and equipment portion arrange and garnish food and serve food to waiters or patrons observe and test foods to determine if they have been cooked sufficiently using methods such as tasting smelling or piercing them with utensils wash peel cut and seed fruits and vegetables to prepare them for consumption substitute for or assist other cooks during emergencies or rush periods education associate of applied science culinary arts hudson county community college city state united states culinary arts learned basic and advanced cooking techniques classes in restaurant and facility operations courses in food preparation kitchen management patisserie and confectionery international cuisine nutrition courses skills exceptional knife skills excellent communication skills working well as a team member | 14 |
lean six sigma black belt summary highly skilled and trained professional with over a decade of experience in administrative supply security and counseling highlights lean six sigma black belt logistical supply chain management adobe reader microsoft word secret clearance strong verbal communication small arms weapons specialist firearms safety training trained in defensive tactics lean six sigma green belt certified microsoft office microsoft excel microsoft power point effective team leader supply and logistics planning extremely organized accomplishments received global war on terrorism service medal received global war on terrorism expeditionary medal received afghanistan campaign medal received good conduct medals over year military career received meritorious mast while serving as the supply night crew supervisor during month deployment to afghanistan received certificate of commendation while serving as the supply high priority expediter received certificate of commendation while serving as the supply accounting division subject matter expert received 2nd certificate of commendation while serving as the supply accounting division subject matter expert experience company name city state lean six sigma black belt responsibilities include demonstrating team leadership understanding team dynamics and assigning team member roles and responsibilities black belts have a thorough understanding of all aspects of the dmaic model in accordance with six sigma principles they have basic knowledge of lean enterprise concepts are able to identify nonvalueadded elements and activities and are able to use specific tools company name city state aviation supply specialist to perform all functions related to providing aviation peculiar supply support to include financial management inventory management material management facilities and storage management personnel staffing and requisitioning procedures duties include validation of customer requirements processing requisitions submitting requisitions initiating appropriate followup actions and processing and delivering material in accordance with all government regulations and procedures in addition aviation supply specialists have an understanding of acquisition procedures provisioning and requirements determination material handling procedures and fiscal accounting and purchasing procedures in accordance with federal acquisition regulations company name city state nuclear security officer ii to access and visitor control officer to verify and issue the correct credentials and tlds armed search officer and armed vehicle search officer search of individuals and vehicles for prohibited alan w outlined in nuclear regulatory commission nrc reg 10cfr73 armed mobile and armed interior patrol officer maintain surveillance over assigned areas responding to alarms and emergency situations and accurately reporting on scene assessments to the security control center armed escort officer responsible for escorting and controlling nonlicensee and emergency vehicles and occupants armed response force stop adversary action threat against sses to prevent penetration into vital areas and to prevent radiological sabotage by use of deadlynondeadly force armed weapons control officer inventory inspection and clearing of weapons ensure safe handling of weapons during issuance and return armed emergency access to provide all emergency vehicles ambulances fire trucks and emergency personnel to include llea local law enforcement first aid responders and fireman respond to first aid and fire emergencies company name city state aviation maintenance administrative specialist to maintain aircraft log books naval aircraft maintenance publicationsfiles and prepare reports logs records directives and correspondence in an aircraft maintenance and repair activity training as data processing equipment operators perform duties on data entry equipment and supervise the maintenance administration functions within the unit set up operate and perform minor maintenance on naval aviation logistics command management information system nalcomis hardware and its associated remote peripheral subsystems analyze control charts program maintenance and manhour statistical information to aid the maintenance managers and logisticians in the performance of their assigned tasks education certificate basic intructor department of the navy city state united states certification lean six sigma green belt department of the navy city state united states certificate lean six sigma black belt villanova university city state united states certificate logistics supply chain improvement practitioner department of the navy city state united states skills accounting adobe charts data entry data processing financial management inventory management team leadership logistics management information system naval enterprise personnel development purchasing trainer | 23 |
senior accountant summary senior accounting professional with extensive experience in various areas of accounting and finance visionary with strategic analytical skills practical articulate and creative with proven ability to positively impact an organizations financial health proven ability to resolve conflict improve processes and is lean six sigma certified an expert negotiator with a continuous focus on roi able to consistently meet challenges in a demanding work environment to achieve and exceed organizational goalsresultsorientated in a deadlinedriven environment performance improvement and excellent vendor relations and customer service skills conceptual and exceptional multitasking abilities expertise includes highlights cost control monthend reconciliation and analysis budgeting and forecasting financial statements reporting analytical and critical thinker selfstarter superior research and investigation aptitude internal and external auditing experience company name city state senior accountant one of the largest national providers of emergency and hospital medicine contract management services with an annual revenue of million hpp serves and supports hospital clients in more than states and physicians across the country managed subsidy revenue and ar process associated with over contracts totaling million in revenue the process involved monthly closings preparation of journal entries accounts reconciliations and analysis preparation of monthly invoices audit lead schedules budgeting and forecasting revenue collections and expense control activities accruals contract reviews quality measure benchmarks awarded employee of the quarter for reducing companys outstanding ar by in days increased revenue by by implementing an indepth auditing process which maximized revenue recognition prevented negative impact on the bottom line by negotiating payment plans and settlements with clients who were experiencing financial difficulties minimizing risk exposure analyzed identified and resolved issues affecting revenue coordinated and communicated with internal departments to ensure their understanding of revenue streams keeping revenue on target increased revenue significantly by recognizing established performance metrics that exceeded organizations expectations improving the overall bottom line conducted monthly meetings with executives and legal to ensure accurate revenue recognition compliance discussed fluctuations and made appropriate suggestions minimizing risk developed action plan for divisional presidents by creating a detailed report for implementation to improve performance metrics increased monthly cash flow generating financial savings by building relationships with clients gaining ongoing trust and credibility at all levels streamlined billing activities improving efficiency in the ar process resulting in less outstanding account balances and less bad debt writeoffs leading to significant financial gain company name city state senior accountant a health care organization with an annual revenue of over million specializing in drug and alcohol rehabilitation with a primary focus on substance abuse company name city state senior accountant a health care organization that operated a contract with the state of florida department of juvenile justice to provide psychiatric and other behavioral health services principally to atrisk troubled female youth maintained the daytoday financial activities of the company including payroll accounts receivable accounts payable month end closings financial statements reconciliations preparation of financial statements general ledger account analysis and reconciliation journal entries and performed variance analysis cost containment and cash management of the facility worked in collaboration with the corporate office to ensure accuracy and integrity of financial information earned reputation for positive work ethic dedication and flexibility retained throughout organizational restructure consisting of twmergers acquisitions within a ten month period directed team and played a key role in preacquisition due diligenceassessment effort that was crucial to successful merger played significant role in developing companywide consolidation plan to reduce operating expenses company name city state controller prepared financial statements general ledger account analysis and reconciliation journal entries and performed variance analysis cost containment and cash management of facility compiled periodic financial reporting packages external audits to ensure regulatory compliance and operational efficiencyaccuracy worked in collaboration with cfo to ensure accuracy and integrity of financial information mergerdue diligence supervised ar team of managed and maintained all hr records licensing of facility scheduled and conducted new hire orientation and employee training sessions ensured compliance of the hr function to federal and state laws and regulations guaranteed workplace safety standards are met and maintained assured employee adherence to all policies and procedures managed employee rewards and recognition programs handled employee relations matters with tact and sensitivity part of successful corporate acquisition transition to horizon health increased companys bottom line and significantly reduced supply cost by reducing the number of vendors and negotiated a lower cost for products saved company in the first year by reducing outside collection agencies fees by keeping function inhouse reduced unearned employee compensation by implementing and maintaining automated timekeeping system that recorded daily attendances absences vacation records improved efficiency by implementing and training employees on new timekeeping system which resulted in better time management and reduction of payroll errors and processing time implemented on site training for employees which decreased absenteeism and turnovers and saved the organization significant training and travel cost strengthened employeemanager relationships increasing productivity by reconstructed and organized hr department into an effectively functioning unit education mercy college city state bachelor of science accounting accounting skills microsoft wordexcel great plains dynamics bi360 businessintelligence tool keane care | 18 |
director of business development executive profile resultsdriven and highly skilled account manager and sales leader with years ofexperience developing and executing plans that cover all aspects of the salescycle provide strategic support tocustomers by leveraging trends in technology analytical analysis and solutionsto the challenges of their business createseffective strategies to keep the pipeline accurate moving and exceeding goals skill highlights strategic account development strong interpersonal skills team building expertise proven sales track record relationship selling strong deal closer skilled multitasker analytical problem solver core accomplishments createdstrategies to develop and expand customer sales which resulted in a increase in annual sales increasedterritory penetration from to states managed a portfolio of accounts totaling in annual sales and in total contract value generated a pipeline of more than in net new opportunities in months professional experience company name city state director of business development to current worked closely with other company executives to identify new business opportunities securing contracts for enterprise government software software as a service saas infrastructure as a service iaas and managed service solutions targeted new government agencies and new product lines to close deals in one year in the public sector industry created strategies to develop and expand existing customer base which resulted in an contract the largest in the history of the company company name city state deputy secretary of state to accountable for the election corporation professional licensing securities and enforcement divisions daytoday operations including overall constituent satisfaction reduced application processing intervals from weeks to days through the restructure and streamline of multiple divisions of government strengthened state agencys ability to provide fair secure and accurate elections to the voters by leading implementation of the new statewide voter registration software solution company name city state territory manager to educated mortgage brokers on the variety of wholesale loan products and available credit options analyzed applicants financial status credit and property evaluation to determine feasibility of granting loan increased monthly mortgage origination from to per month in assigned territory company name city state account manager to analyzed applicants financial status credit and property evaluation to determine feasibility of granting loan engaged nonstandard borrowers to leverage all of their financial resources to optimize their borrowing ability captured outstanding performance awards by outperforming established monthly lending of of quota company name city state territory manager to new business development to capture market share for second mortgage wholesale lending in south carolina assisted mortgage brokers and bankers to allow them to maximize revenue per loan and optimize customer relationship created a niche for the broker allowing them to increase their revenue by fees up to devised a plan to revitalize the territory delivering an increase in monthly second mortgages from to per month company name city state financial analyst to provided full service business relationship management to leverage all of the deposit investment and lending portfolio of the bank devised a plan to catapult a nonperforming retail branch to produce per month in new deposits as well as per month in new loans company name city state territory account manager to business development for software as a service saas managed services voice over internet protocol voip hardware and telephony for midtier market managed a portfolio of accounts which generated in revenue per year leveraged new product offering to win performance recognition from senior management for commitments of over per year in new business company name city state global account manager to business development position to seize opportunities in the international wireless infrastructure industry engaged multiple product organizations to increase market share by worked closely with company executives to identify new business opportunities securing an contract sales executive tracked rfps and bids to develop new business opportunities developed innovative business plans and sales strategies for the public sector market resulting in expanding the customer base surpassed annual quota by developed and expanded existing customer sales by in the first days chief operating officer presented policy and budget reports to the governor secretary of state legislative leadership and legislative committees streamlined the internal structural roles processes and responsibilities to achieve a reduction in budget reduced and controlled expenses by being the first georgia public sector agency to implement zero based budgeting assistant elections directoroperations manager managed team of election professionals directed strategic initiatives to achieve more efficient processing of election requests voter registration applications and election supplies developed and managed annual operating budgets for state election division executive director of the georgia athletic and entertainment commission coordinated all department functions and regulations for all combative sporting events in georgia maintained detailed administrative and procedural processes to improve accuracy and efficiency which increased events from to standardized and brought online the department filing system to increase revenue by championed the initiative that resulted in the largest combat event regulated in the state which resulted in a direct tax benefit of and an estimated indirect benefit of million territory account manager developed and executed annual sales plans and strategies for competitive local exchange carrierclec and independent local exchange carrier ilec markets developed tool to track and monitor personal sales opportunities deals in progress and finished contracts received company employee performance award after achieving of sales quota in of sales quota in and of sales quota in asset manager executed accounts receivable reporting enhancements and reconciliation addressed and resolved nonroutine complex and unexpected variances for accounts recevables received company employee performance award after reducing accounts receivables disputes by education bachelor of business administration bba finance and economics augusta state university hull college of business city state skills business development complex sales strategy public policy enterprise software software as a service saas infrastructure as a service iaas technical analysis financial analysis budget public sector telecommunications sales reporting public speaking public presentations | 5 |
media support specialist professional summary ive been working in the technical support field for the last years honing my professional skills as well as applying a personality that has lead me to work directly with senior level clients this has involved traveling across the country installing hardwaresoftware as well as trainingsupporting clients in a high stress environment in the television broadcastautomotive industries i am not just looking for a specific position but a company that promotes internal growth rewards hard work and is a place people are happy to work at skills active directory automotive computer hardware hardware client clients data management dc documentation dns network cabling xml features file management forms ftp inspect inventory ip journalism json lan law notes managerial meetings merchandising excel microsoft office programs office outlook powerpoint word migration network support network networking proof reading public speaking quality assurance recording research sales software developers strategy supervision system administration telephone phone troubleshoot web server wan skills team liaison conflict resolution data management client facing personality network setup hardwaresoftware troubleshooting helpdesk support client assessment and analysis emergency support root cause analysis strong verbal communication selfmotivated work history media support specialist company name daily tasks inspect configure and deploy new and upgraded personal computer equipment according to defined plans travel to client locations across the country for training on products and installation of media hardware respond to enduser calls and promptly apply proper operation of equipment and software install set up repair and replace network computer hardwaresoftware troubleshoot network solutions including lanwan connections tciip communications dns configurations minor experience with active directory system administration perform network cabling installation testing configurations using networking testing equipment and termination tools collaborate with other computer and network support staff to solve complex computer and connectivity problems maintain and enforce various forms of it documentation including software licensing hw inventory and more worked as a liaison between development team and sales to cater products to clientsend users provided quality assurance on software and implemented changes based on user habits and feedback documented and tracked analytics of software usage to create profiles on customers to better engage currentfuture clients minor experience with formatting and creating web technologies such as jsonxml accomplishments worked with client feedback and software developers to implement new features that became standard in all future software releases developed new methods of acquiring hardware to reduce costs by half launched our products in some of the largest metro markets in the united states nyc dc philadelphia ect migrated documentation from a previous administrations web server to our updated hosting service redline automotive merchandising technical support specialist daily tasks compose and develop routine detailed internet listings using web based software maintaining accurate and detailed contact records with clients ability to establish priorities work independently and proceed with objectives without supervision establishes communications on a regular basis with company manager andor staff and clients answer telephone calls and emails review all messages and return phone calls in a timely manner manages inventory systems for clients data training new employees on daily tasks concepts and the automotive industry reviewing others work to meet company standards and to meet goals goto contact for large scale clients acted as liaison between developers and clients experience with ftp communication and functions accomplishments assisted with the migration of our previous data management system to a newly developed system recruited and trained staffs that have since been promoted to managerial tier positions reshaped the training tools to accommodate the remote workforce intern company name daily tasks daily office tasks including file management labeling setting appointments and meetings active use of microsoft office programs including wordexcelpowerpointoutlook use of research skills pertaining to legislation grant opportunities best management practices recording of minutesnotes during various internalexternal meetings proof reading of various documents for inconsistencies and errors development of comprehensible summaries and reports accomplishments participation in the development of the dcnrs outdoor recreation plan published thesis on motivating the youth to recreation outdoors education ba political science indiana university of pennsylvania city state honors graduated cum laude deans list for the fall spring semesters gpa coursework international law legislative process journalism mass media american foreign policy research methods in political sci state local political system political systemsmil strategy public speaking judicial process fund of military science comp govt ii nonwest pol systems thesis motivating the youth to recreate outdoors accomplishments worked with client feedback and software developers to implement new features that became standard in all future software releases developed new methods of acquiring hardware to reduce costs by launched products in some of the largest metro markets in the united states nyc dc philadelphia ect assisted with the migration of our previous data management system to a newly developed system recruited and trained staffs that have since been promoted to managerial tier positions reshaped the training tools to accommodate a remote workforce | 12 |
accountant highlights technical skills netsuite quickbooks excel power point mas oracle accomplishments primary focus included small business administration loans and outstanding debts from the department of homeland security department of defense and the department of health human services deans list experience accountant july to current company name － city state handle invoicing receivables consisting of million in yearly sales review credit applications and issue credit terms review purchase orders to ensure proper amounts are received into inventory set up all vendors and customer records to ensure proper documentation is documented including tax exemption certificates and information month end reconciling for bank accounts and loan accounts file all sales tax returns which currently consists of six states manage all company credit card expenses including account reconciling and employee expense reports for approximately 40k in monthly charges review monthly gl including expense accounts fixed assets and cogs review sales and commission reports provide payroll support review inventory warranties and service cases to ensure accurate records are kept sales use tax administrator june to june company name － city state file approximately million in monthly sales and use tax returns throughout the north central region including eleven states city of chicago north dakota propane and minnesota care tax prepare and file tax deposits and quarterly returns according to state guidelines perform monthend closure for both sales and use tax general ledgers review and analyze account short pays for tax issues assess customer accounts to determine proper taxability according to tax publications set forth by the department of revenue maintain all exemption certificates to ensure state guidelines and procedures are followed support branch locations administrative and corporate offices with sales tax related issues assist with accounts payable and receivable accounting associate august to june company name － city state accounts payable for the company headquarters and three large operational centers including coding keying purchase orders employee expense reports etc portfolio balancing for several large clients including citibank and sallie mae bank reconciliations importing financial data into financial reporting software using mas90 ensure financial records are maintained in compliance with accepted policies and procedures for both internal and client audits ensure accurate and timely monthly quarterly and yearend close work closely with several different departments and clients to ensure accurate records are kept compile and analyze financial information to prepare entries to accounts accounts receivable for several different clients and systems throughout the company government collections representative november to august company name involved with the initial startup of the department creating and implementing policies and procedures to ensure government regulations were met performed team lead position consisting of a employee team worked a selfmanaged portfolio consisting of accounts primary focus included small business administration loans and outstanding debts from the department of homeland security department of defense and the department of health human services consistent top achiever and performer helped to develop implement and maintain policies procedures and standards on training new associates advised and provided customers with account detail payment history loan refinance etc analyzed credit history and finances to determine risk to the client negotiated repayment of defaulted loans within government guidelines employment location and verification for litigation and wage garnishment purposes asset investigation and location for potential judgments education bachelor of arts real estate finance university of northern iowa － city state us university of northern iowa cedar falls ia may bachelor of arts degree real estate finance associates of applied arts applied arts hawkeye community college － city state us hawkeye community college waterloo ia may associates of applied arts deans list skills credit purchase orders accounts payable file million sales sales and sales tax tax returns collections litigation loans team lead training accounting accounts receivable associate audits bank reconciliations clients coding financial reporting mas90 reconciliations accountant accounts and all sales cases cogs credit card documentation fixed assets gl including account inventory invoicing payroll receivables reconciling review credit customer accounts monthly sales with accounts with sales excel mas mas netsuite oracle quickbooks finance real estate | 18 |
senior implementation manager summary manage and coordinate all aspects of benefit plan implementation for new and existing customers provide focused service through initial postsale client administration while fostering strong longterm partnerships with customers and all key stakeholders including salesservice consultants and other internal business units committed to promoting ongoing enhancements for program installation qualifications conflict resolution techniques team management meticulous attention to detail effective verbal and written communication skills embrace and promote change committed to continuous learning creative and innovative project management strong interpersonal communication skills highly organized trainer and mentor to new staff accomplishments part of combined effort that helped team exceed key performance metric goals for new england territory part of combined team effort that exceeded performance threshold for turn around times resulting in monetary incentives promoted to senior implementation manager nominated for aetna way silver award experience senior implementation manager to current company name city state mediate and coordinate resolution of all project deliverables and implementation related issues to guarantee customer expectations are met and exceeded develop and execute implementation strategy consistent with customer expectations ensure strategy is administered in accordance with all performance guarantee arrangements assist with the selection of implementation staff and the development of training activities mentor to new staff identify gaps and recommend enhancements related to new andor existing services and workflows based on a broad view of the organization contribute to development of new or updated implementation tools resources and materials implementation manager to company name city state effectively managed implementation team dynamics and provided directioncoaching to fellow team members ensuring success of the overall implementation process engaged team members to followthrough on their responsibilities and tasks maintained a high level of organization with strong attention to detail and accuracy while prioritizing a large caseload to achieve key performance metrics of quality with turnaround consistently received positive feedback from sales partners coworkers and internal constituents collaborated and developed complex account structures based on customers objectives and aetnas systems administration and reporting requirements successfully helped implement mental health parity and health care reform benefit changes to ensure aetna remains compliant nominated for the aetna way silver award for my devoted assistance implementation specialist to company name city state precisely installed medical dental and pharmacy benefits for midsize large and specialty accounts into aetna systems applying state and federal legislation extensive knowledge of aetna systems and tools successfully met quality through strong attention to detail achieving accuracy efficiently resolved problems through effective communication skills and strong interpersonal relationships with implementation managers sales executives account managers drafters and underwriters monitored reports on a daily basis to manage a large and complex caseload consistently met targeted deadlines attaining precision student teacher to company name city state designed and implemented lesson plans organized stjude mathathon event with students successfully applied responsive classroom technique to ease switch from teacher to myself intern to company name city state implemented lesson plans for grades k in various schools and classrooms taught classes in art music and gym other fitness consultant to company name city state supervised front desk and childcare staff to establish productive workflow trained new employees for effective transitioning of old and new hires promoted to fitness consultant after year of front desk and childcare work education connecticut initial educator elementary certification k june sacred heart university city state master of arts teaching july gpa bachelor of science psychology may gpa summa cum laude psi chi delta epsilon sigma languages fluent in conversational italian skills computer proficient salesforcecom advanced interpersonal communication skills teacher and mentor project management adaptable and flexible responsive analytical conflict resolution | 7 |
secretary finance division summary an energetic skillful and dedicated administrative assistant offering versatile office management planning and detailed skills able to provide extensive experience of administrative support organization time management and confidentiality for executivelevel staff of daily operations and functions ambitious and goaloriented individual looking to obtain a position at a successful company which offers opportunities for professional growth highlights customer service oriented microsoft office proficient detailoriented professional phone etiquette social media knowledge flexible and team player type wpm time management appointment and meeting planning works well under pressure manage work flow of an office professional selfstarter articulate excellent interpersonal skills creative strong communicator accounting invoice processing experience payroll knowledge of proper grammar accomplishments additional training and seminars to increase knowledge cert trained and certified eoc backup for public information office disaster preparedness academy attendee creation of various tools to increase effective communication and efficiency a couple versions of desk diaries emergency go kits marketing weekly experience current company name － city state secretary finance division began jobsharing between the finance and communications marketing divisions in august of duties within the finance division include but are not limited to manage records retention for department professionally respond to daily phone calls filing organizing edit and proofread documents and marketing collateral creating various types of documents such as letters memorandums invoices vouchers etc create and manage committee meeting agendas finance and investment advisory committees using agendaquick handle and manage all massage establishment permits in brea create desk diary and influential communicators list assist finance manager with lease revenue and water bonds recognized obligation payments schedule rops and other deadline oriented projects provide support to other divisions such as purchasing information technology and human resources while maintaining privacy supervise volunteen annually current company name － city state secretary communications marketing division maintain same job duties as the beginning of my career with the communications and marketing division but in the half amount of time which include but not limited to tracking all jobs through department filing organizing editing and proofing of documents and marketing collateral open read and write answers to routine letters prepare and distribute payroll for staff oversee inventory and office supply purchases manage supervisors calendar and coordinate team meetings create and design powerpoint presentations for special meetings with and for toplevel executives provide various reports on request regularly and correspond with clients as well as coworkers community outreach gathered and analyzed data on community needs and interests coordinate employee luncheons celebrations and special annual events maintained uptodate and accurate program files and records develop and send out marketing weekly via email in an effort to keep division informed on comings and goings press releases social media company name － city state secretary communications marketing division manage work flow of office work with city council and executives on various events including city council meetings professionally respond to multiple daily phone calls regarding a wide range of subjects revised desk diary press releases flyers etc social media create presentations for meetings city plaque inventory created cm weekly concept for efficiency maintain influential communicators list company credit cards create emergency go kits community outreach maintain equipment inventory department coordinator weight room rehabilitation employee accomplishments formally recognized by the brea city mayor for playing an instrumental role in the succession of his term asked to serve on the city of breas safety committee to work together on providing a safe work environment for employees education grand canyon university － city state usa master of science psychology mental health and well being grand canyon university － city state us bachelor of science education educational studies cypress community college － city state associate of science general education ged skills extensive customer service ability to manage work flow of office microsoft office proficient edit and proofread department documents and marketing collateral works well independently filing organizing letters documents invoices press releases spreadsheets meeting planning create power point presentations for executives effective communicator selfstarter purchasing team player time management | 15 |
hr generalist summary human resource manager adding value by contributing to company growth and profitability trusted adviser and strategic business partner efficient in developing and implementing hr plans and procedures promotes teamoriented opendoor environments conducive to successful workforce highly motivated to achieve company goals highlights coaching and training employment law knowledge employee relations event management hris proficient performance management records maintenance staffing and recruiting succession planning training and development accomplishments submitted over eeoc responses developed training guides for new hire orientation time management system applicant tracking system and positive associate relations introduced the first online applicant tracking system implemented positive associate relations training for salary management experience hr generalist may to current company name city state address inquires from employees and management regarding newhire activity and ongoing employee relation issues advise top management on appropriate employee corrective actions facilitate regular meetings to develop strategies that positively influence workplace relationships recruit and interview applicants daily implemented an employee recognition and incentive program generate employee tracking reports each week work with seniorlevel management to create fair and consistent hr policies and procedures human resource manager june to may company name city state multiunit hr business partner upholding company mission vision and values system support units with over employees at all levels including executive leadership analyze staffing needs and develop strategies to recruit train retain quality talent create and utilize job descriptions within all departments facilitate meetings to develop strategies that positively influence workplace relationships new hire and other hr related paperwork compliance advise management work with operations to establish consistent hiring practices including succession planning work with seniorlevel management to create fair and consistent hr policies and procedures review federal and state laws to confirm and enforce company compliance advise management on appropriate employee corrective actions guide operations on how to conduct background checks and verify references employee performance evaluation process and merit program address inquires from employees and management regarding employee relation issues prepare eeoc responses respectful workplace investigations monitor compliance of company policy coordinate performance reviews assessments and individual development plans process salary changes resulting from merit increases promotions bonuses and pay adjustments partner with asset protection to train and maintain compliance promote quality customer service front end supervisor february to march company name city state coordinated activities of team members in multiple locations recruited trained and developed customer service representatives created training manuals monitored daily activities of customer support teams monitored program compliance to maximize customer satisfaction and manage associates provided departmental reports and updates to senior management resolved customer questions issues and complaints customer service technical trainer june to february company name city state developed documentation for common processes trained employees company protocols clearly and efficiently researched issues to resolve complaints and answer inquiries provided technical support built and maintained successful relationships with associates vendors and customers mentored associates and managers troubleshot issues and worked with associates to accomplish goals bakery manager june to june company name city state met customer needs by effectively resolving food or service issues followed procedures for safe food preparation handling and presentation to ensure customer satisfaction maintained sanitation health and safety standards in work area performed monthly inventory control and weekly stock ordering education bachelor of science wildlife and fisheries science pennsylvania state university city state united states certifications senior professional in human resources sphr skills associate relations audits asset protection coaching eeoc responses succession planning terminations customer service retail sales cash controls bookkeeping time management budgets lotus notes bakery merchandising ordering sales sanitation scheduling budget preparation conflict management employment law expense control internal investigations online learning problem solving project management quick books recruiting retail marketing self motivated strategic planning team building training | 0 |
program manager financial managerfacilities manager summary years of experience for operations manager housing and financial institutions as wellas healthcare sector with experience of successfully coordinating the activities ofvarious departments concerned with the production pricing sales and distribution ofproducts services comfortable working with people of all levels and having an excellentcommercial approach to solving problems and developing business processes having provenpeople management skills with the ability to manage performance and motivate staff on anindividual and team level now looking for a new and challenging managerial or consultancyposition one which will make best use of my existing skills and experience and alsofurther my personal and professional developmentcore competenciescompetition analysis ability to analyze and compare firms products with that ofcompetitorsgood communication and management skills effective leader and motivatorselfassured and confidentobjective statementdesire to join a fast paced growing firm that offers a constructive workplace to developbrand strategies initiate strategic alliances promote new products and interact withnew clients in order to develop sustained business for the organization skills microsoft word excel and power point software microsoft word excel outlook adobephotoshop outlook and databases clarity system boston post and hmis database system experience to current program manager financial managerfacilities manager company name － city state driving operational improvements maximizing the value of the asset base while ensuring atight control on operational costs responsible for monitoring and continually improvingstandards of performance and quality within the operation duties managing a team ofapproximately employees in a busy work environment negotiating contracts ensuringthat they balance value and risk establish and implement departmental policies goalsobjectives and procedures creating managing and analyzing performance data and otherinformation ensuring that capacity and capability are continually planned encouragingidentifying and developing best practice strategy ensuring compliance to allenvironmental health safety goals objectives producing operations manuals whichdefine how the business is to be run working closely with the to clinic manager company name manager of the facility activities and care plan development service leveldetermination onsite field responsible for direct supervision of clinical staff andensures adherence to internal policiesstandards participates in the recruitmentinterviewed and orientation of team members evaluates their performance relative to jobgoalsrequirements reviews recordsdocumentation to ensure regulatory and inhousecompliance coaches staff and recommends inservice education programs and manages theassignment of clinical associates ensures service quality and care coordination to ensureproper communication between physicians and patients discusses operational issuesupdates on newchanged regulations and oversight of clinical integrity of appropriatedquality of care provided visits utilization accountable for financial budget goalsthrough utilization and providing appropriate and accurate patient care case mix weightand appropriate utilization of delivery of patient care to marketing manager company name － city to duties company name － city state implementing new operational processes and procedures establishing and maintaining roles and responsibilities for personnel under yourmanagement delivering regular team communications and organizing monthly meetings controlling all associated operational costs according to the prevailing annual budgetforecast supporting the planning development and overall management of project budgets incollaboration with relevant senior field managers and hq staff seeking ways of adding value to existing work areas working closely to build and maintain close working relationship with clients maximizing accuracy productivity and space utilization assisting in the recruitment training and development of staff solving disputes and complaints in a professional manner and within guidelines developed new marketing strategies to capture market channels with new clients broughtnew processes to firm for its growth using various marketing strategies and communicationskills in order to brand the firm in the market and attract new clients developed strategies and business for the firm by building corporate relationships withcustomers and the industrymarket leaders utilized sales and marketing tools to create brand awareness in the market introducedimprovements in business strategies based on customer feedback expanded business along with the respective market share for the firm played key role in company initiatives for developing new projects for future use education and training june bachelor of business and management university of phoenix － city state september bachelor of science nurse university of washington － city state nurse june master of business administration healthcare university of phoenix － city state healthcare skills adobephotoshop balance budget development budgets budget business management business strategies communicationskills negotiating contracts cost control clients customer services databases database delivery documentation driving environmental health financial financialanalysis managing marketing strategies marketing market marketingsales meetings excel outlook power point microsoft word negotiation organizing patient care personnel plan development policies problem resolution processes process improvement producing quality recruitment safety sales strategy supervision | 21 |
manager professional summary talented individual with a educational background in economics from the university of california irvine seeks a career in the financial sector extensive knowledge in management microsoft applications and economic theory always committed to approach tasks with tenacity and attention to detail very dependable and willing to take on added responsibility to learn and grow with every employment opportunityskills l critical thinking l customer serviceoriented l strategic sales knowledge l articulateandwell spoken l training development aptitude l a cc u rate and de tai le d l quick learner l excellent planner and coordinator skills work history manager to company name – city state l trained staff and administered performance evaluations to track employee development l analyzed budgets financial reports and projections for accurate reporting of financial standing l implemented innovative programs to increase employee loyalty and reduce turnover l prepared payroll l oversaw inventory and office supply purchases l screened applicant resumes and coordinated both phone and inperson interviews l provided an elevated customer experience to generate a loyal clientèle lconductedweeklywalk throughs with the store owner to discuss interior visual displays including store window presentation public relations manager to company name – city state l cultivated and managed relationships with key clients vendors and community partners l coordinated and participated in promotional activities and trade shows l directed the hiring training and performance evaluations for marketing and sales staff and supervised their daily activities l ordered and distributed office supplies while adhering to a fixed office budget l answered and managed incoming and outgoing calls while recording accurate messages l obtained signatures for financial documents and internal and external invoices sales associate to company name – city state l answered questions regarding the store and its merchandise l demonstrated use and care of merchandise l greeted customers and ascertained customers needs l helped customers with questions problems and complaints in person and via telephone l stocked shelves and supplies and organized displays l developed positive customer relationships through friendly greetings and excellent service l trained and served as a peer coach for new sales associates g to company name – city state audited new customer files to verify medical necessity and satisfaction of coverage criteria l contacted patients regarding unpaid and underpaid accounts to resolve any issues l improved timely paying of bills by developing flexible payment plans for patients l located checked in and pulled medical records for appointments and incomplete patient charts l verified and created claim numbers by communicating with various insurance companies f to company name – city state maintained a clean reception area including lounge and associated areas l verified and created claim numbers by communicating with various insurance companies l located checked in and pulled medical records for appointments and incomplete patient charts l contacted patients regarding unpaid and underpaid accounts to resolve any issues l answered and managed incoming and outgoing calls while recording accurate messages l obtained signatures for financial documents and internal and external invoices education bachelor of arts economics university of california city state gpa l national society of leadership received september l deans honor list for six consecutive quarters economics l national society of leadership received september l deans honor list for six consecutive quarters l independent research regarding physician burnout completed december l advanced courses in economics and finance l research and data analysis l advanced econometrics and regression software l probability and statistics l upper division sociological writing and research l money and banking operations l economic anthropology l asymmetric information in the financial sector l international studies l asset and investment management l microsoft applications excel word powerpoint access etc skills microsoft applications banking budgets budget charts coach clients data analysis economics finance financial hiring insurance inventory investment management marketing access excel money office powerpoint window word payroll reception recording reporting research sales statistics telephone phone trade shows employee development | 20 |
senior manager skill highlights windows mac os ms office suite hrms oracle applications training attended year title location organised by basic leadership skills jamshedpur professional experience company name tata consultancy services is indias largest it and it outsourcing organization with a global workforce of over employees spread across more than countries in north america tcs is headquartered at new jersey and employs over employees a seasoned hr professional with over years of hr experience currently working as the head of talent acquisition and resource management group for bps north america at tata consultancy services in cincinnati ohio past experience includes working as the hr generalist for tcs bps across various locations like midland mi cincinnati oh in the us and mumbai and chennai in india expertise in fullcycle recruiting screening resumes behavioral based interviewing and managing the hiring process handson experience in recruitment in the it and it services most productive in a fastpaced high energy team environment major strengths include building relationships multitasking time management adapting to new procedures as business climates change and communication skills work experience of over years in the us geography as the head talent acquisition and resource management group bps north america prior to this i have worked at satyam bpo at hyderabad from mar to sep as the hr employee relations specialist in the hr team for a us based process my areas of specialization are employee relations recruitment performance management organization development and change management company name senior manager to period since sep position head talent acquisition and resource management group bps north america work location midland michigan cincinnati ohio mumbai and chennai india key accomplishments proficient in leadership hiring focussed headhunting through linkedin successfully completed hiring for a fte project for a niche skill mortgage in cincinnati oh in less than days successfully completed hiring for a fte project for a niche skill pharma in cincinnati oh in days focussed analytics hiring for tcs bps in north america a first of its kind where associates were hiring to work from client location for ai domain critical positions staffed within days enabled deployment and rotation of associates within the us to ensure utilization of resources in bps north america responsibilities head talent acquisition and resource management group bps north america recruitment for mortgage and pharma clients in cincinnati ohio and midland mi area through various internal and external hiring channels maintaining hiring budget by ensuring recruitment through vendors is reduced and encouraging internal referrals websourcing and internal movement of associates leadership hiring for tcs bps sales and solutions function relationship roles focussed hiring for analytics and insights for multiple clients for tcs in north america closed critical positions within days reduced hiring cost for niche positions by and nonniche positions by in fy human resource relationship manager for all bps associates in the north america geography ensure adherence to iqms documentation standard to ensure compliance and represent hr during internal and external audits maintaining attrition within permissible limits early warning indicator hipotential program stay interviews building employee connect through innovative employee engagement and csr initiatives handling other employeerelated issues including full final settlementsseverance query resolution grievance handling streamlining policies on integrity disciplinary actions performance improvement plan managing employee performance appraisal process end to end and facilitating any disagreements monitoring bell curve and at the end linking increment for high performers exit plan for nonperformers provide developmental strategies to the business and performance assessment of employees adhering to fmla and flsa guidelines pilot and deploy hr projects across bfsi vertical drive the quarterly promotion process ensure promotion assessments are completed in time and results circulated to respective stakeholders drive associate development plan based on promotion results drive participation in the biannual hr survey pulse in the bfsi vertical to ensure participation in various employer branding survey design and deploy associate retention plans identify deploy and support green belt and process improvement projects within hr employee relations team provide inputs in policy and strategic initiatives to the hr leadership team company name to to work location hyderabad india responsibilities end to end employee relations activities induction of new hire associates to orient them about satyam bpo policies and processes closure of background check for new hire associates by closing out discrepancies in previous employment check education check conducting employee engagement activities like skip level meetings oneonone meetings town halls awareness sessions etc to understand employees expectations and address queries initiate disciplinary action as per process for violation of rules or nonadherence to the code of conduct address associate grievances by initiating enquiry conducting group meetings and submitting findings report along with recommendations support in carrying out employee satisfaction surveys and organization branding surveys complete performance management process by adhering to the timelines educating associates and managers about how to complete the appraisals interface with the client on a regular basis for audit requirements with regards to associate background check and drug tests roll out of associate incentive plans across business unit for associate retention education post graduate degree ms hrm human resources icfai university dehradun from icfai school of hrd city india human resources bachelor of science information technology science and commerce bsc it university of mumbai birla college of arts india information technology science and commerce personal information i have a valid h1b visa to be employed in the us interests investigation procedures and reporting edison nj tcs and freeh group international additional details current location cincinnati oh passport details passport j issued at thane india on valid up to visa details visa type h1b transferable skills basic branding budget bi change management closing communication skills client clients documentation employee relations fast hiring human resource hr leadership leadership skills mac os managing meetings ms office suite windows multitasking oracle applications organization development performance appraisal performance management policies process improvement processes promotion recruitment recruiting sales settlements strategic surveydesign time management additional information i have a valid h1b visa to be employed in the us xlri investigation procedures and reporting edison nj tcs and freeh group international additional details current location cincinnati oh passport details passport j issued at thane india on valid up to visa details visa type h1b transferable | 9 |
director of finance accomplishments senior financial analyst it project program consultant business case management sarbanesoxley process improvement directed it financial planning and analysis for a million departmentâ€developed business cases mitigated risks and managed forecasting operations and budgets led all it audits for sarbanesoxley documentation and testing as well process improvement initiatives improved project management processes through the implementation of a new business case templateâ€enhanced project visibility to determine project status for executive decisionmaking increased financial planning process effectiveness by through the development and implementation of a capital budget cycle that ensured the accuracy and data integrity of all financial transactions financial management roles children toys inc directed global planning and analysis for a real estate and it portfolio of million that included capital investments and postspending analysis minolta corporation managed budgets forecasting and business case modeling initiatives for north american operations improved business processes that boosted productivity levels by in only five months light technologies inc sprain nj 1995†manager program management multibilliondollar budgets program management cost savings managed all it planning forecasting and business case management for the largest division at light technologiesâ€a billion department directed multibilliondollar budgets reporting investment analysis metrics development and software implementation captured million in cost savings per year through implementation of a reverse logistics programsâ€reverse engineered the entire supply chain and reduced inefficiencies led initiatives for business cases of more than projects within programs ranging from manufacturing it services to wireless strategy pioneered vision and implementation of a new it financial analysis and internal project tracking process for four large it departments including business communication services it manufacturing it and services it managed projects with varying levels of complexity and identified and mitigated potential risks developed requirements managed change control and tracked schedules and cost performance while ensuring project activities aligned with business objectives early career manager of planning and analysis phone global corporation professional summary program manager pmo director dynamic versatile handson program manager who leads teams to design and implement successful it projects that align business and it objectives and deliver rapid results project management strategic planning pmo management energetic trusted and detailoriented senior program manager and strategic solutions provider with outstanding project management and conflict management skills handpicked by executive team to turn around underperforming programs accomplished leader known and respected for leading successful change in projects and building credibility with executive teams and staff solutions driver who bridges the gap between business and technology with expertise in managing complex programs and multiple concurrent projects directs pmo teams to develop highquality programs that solve business problems and provide tangible results for enterpriselevel financial systems and legacy workflow systems conflict management ♦ turnaround operations ♦ staffing resource management risk issue management ♦ financial modeling analysis ♦ agile waterfall methodologies costbenefit analysis ♦ change management ♦ stakeholder management work history company name – city state led multifunctional technology teams and key contributor and mentor for a pmo office with up to resources managed development of innovative software systems and applications directed all services resources and project plans for major scalable enterprise solutions supporting billion with unique ability to drive transformational change in both business and technology leadership roles provided business analysis for projects of up to million that included requirements success criteria milestones key performance indicators kpis and work breakdown structures director of finance to current company name – city state pmo startup contract management pmo management trusted financial executive with cfo and ciolevel responsibilities adds transparency to it and financial operations while adapting financial strategy to organizational goals program manager over all it projectsâ€manage workloads define deliverables hire and mentor resources conduct performance reviews and ensure compliance with established pmo processes direct business forecasting and financial analysis activities and identify opportunities and risks along with action plans to ensure attainment of financial goals spearheaded the development of the firstever program management office defined project management processes including those related to requirements management change control and user acceptance testing captured savings in projects costs in only five monthsâ€reengineered project plan and renegotiated contracts with new vendors enhanced quality assurance and maintained timelines reengineered vendor policy to enhance quality assurance and to identify risks and issues at earlier stages during the project manage contracts for all it vendors including website development hosting it operations and it applications development vp to company name – city state offshore project management multimilliondollar budgets global pmo staff topperforming program manager consistently sought out to reengineer troubled projects managed pmo staff in a matrix reporting structure consisting of global project managers and a department budget of million managed all projects budgets and strategic analysis for all programs prescribed solutions that provided quick roi for maximum revenue productivity service optimization and system flexibility directed programs with up to infrastructure and application projectsâ€implemented vendor and financial strategies that improved project planning and reduced costs by in only five months education master of business administration business economicsfinance state university city state business economicsfinance bachelor of science financeaccounting hoboken state university city state financeaccounting certifications project management professional pmp certified information systems auditor cisalean six sigma green belt lssgb professional itil v basis certifiedcertified financial planner cfp skills budget budgets business analysis cisa contracts contract management financial financial analysis forecasting functional information systems itil v leadership mentor office enterprise optimization organizational performance reviews processes program management project management project plans project planning quality assurance quick reporting six sigma strategy strategic analysis unique website development | 15 |
consultant summary job title with more than number years of experience planning developing and implementing program or process experienced manager with excellent client and project management skills actionoriented with strong ability to communicate effectively with technology executive and business audienceshigh level of client interaction utilizing my extensive knowledge and experience in the retirement and compensation fields resourceful responsible resultsoriented seasoned selfdirected servicedriven skilled strategic superior talented versatile wellqualified adaptable ambitious analytical articulate awardwinning businesssavvy clientfocused committed conscientious consistent creative customerfocused customerservice focused deadlinedriven deadlineoriented dedicated dependable detailoriented disciplined driven dynamic effective energetic experience expert flexible focused gifted handson hardworking highly motivated highperforming innovative mature meticulous motivated multitaskoriented organized outstanding performance driven personable positive pragmatic proactive productive proficient reliable accomplishedhighly qualified detailoriented and hardworking job title with more than number years of experience proficient in research writing case management and client relations expert computing and technology skills including competence in multiple software applications website design html cms and hosting networking issues and social media highlights cost benefit analysis cbas account reconciliations organized unsurpassed work ethic resultsoriented skills productivity improvement microsoft office suite expert work flow planning detailoriented superb time management experience consultant january to august company name city state planned designed and implemented retirement and compensation programs of varying size and scope provided technical and consulting services on qualified and nonqualified retirement compensation and incentive plan issues to clients and other consultants prepared plan documents amendments summary plan descriptions and employee meeting materials for retirement incentive and compensation programs implemented policies and procedures to administer executive compensation programs designed multiple costing accounting and tax models to assist clients with selection of program alternatives performed various market analyses for clients to determine competitiveness to market in the areas of compensation and benefits primary administrative consultant january to january company name city state administered multiple clients defined contribution retirement plans prepared and filed irs form series reporting prepared all required plan compliance testing including adpacp testing top heavy testing annual additions testing minimum coverage testing and other required discrimination testing implemented systems to automate multiple job functions consistently exceeded target fee realization ratios on all client relationships treasury analyst january to january company name city state designed and maintained cash collection and disbursement systems managed shortterm cashdebt balances and daily bank relationships managed execution of wire transfers and foreign exchange transactions prepared financial reports and developed spreadsheets and programs for financial modeling and forecasting provided information systems support to treasury department pension analyst january to january company name city state assisted with the selection and review of plan trustees investment managers record keepers and actuaries monitored performance and activity of companys domestic defined benefit and defined contribution pension plans acted as liaison between plan trustee record keeper actuary and internal benefits department responded to participant questions on plan investments completed annual reporting with internal revenue service department of labor securities exchange commission and pension benefit guarantee corporation prepared annual board reports on global pension plan performance intern january to january company name city state reconciled trust bank statements to record keeper accounts monitored performance of retirement plan investment managers prepared and maintained quarterly investment performance reports allocated insurance claims to plant locations education master of business administration administration university of toledo city state gpa gpa bachelor of business administration finance university of toledo city state gpa gpa deans list select one st ursula academy city state gpa gpa graduated with highest honors and in top of classnational honor society skills accounting adp automate benefits consulting costing crystal report client clients financial modeling financial reports forecasting foreign exchange novell groupwise information systems insurance microsoft internet explorer investments market materials microsoft access microsoft excel exchange microsoft outlook express microsoft powerpoint windows windows nt microsoft word netscape navigator operating systems policies reporting securities spreadsheets tax treasury writer | 11 |
senior accountant summary years experience in the accounting profession bachelors degree in accounting and studying for cpa license managed tax preparation and filing for diverse companies such as sole proprietors corporations scorps partnership nonprofit organization in many different industries for different states resultsoriented accountant skilled in regulatory reporting tax accounting operations with an e xtensive knowledge of accounting software and processes highlights payroll tax withholdingaccounting accounts payable receivable multistate sales tax filing analytical reasoning account reconciliation expert general ledger accounting financial statement analysis strength in regulatory reporting adobe sage peachtree quick books ms office medlin tax slayer pro series lotus i ii iii proficient accomplishments accounting reviews conducted detailed technical and analytical review of federalstate corporate partnership and s corporation tax returns for fortune company consisting of branches in different states general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses and line of credit transactions • streamlined accounting and billing activities improving efficiency productivity and profitability for accounting and tax firm auditing • extensive experience with financial statements audits reviews compilations and audits for governmental organizations • saved over as a result of a workers compensation insurance sales and use tax audit experience senior accountant to current company name － city state successfully negotiated settlement with the nc state revenue dept to keep restaurant owner from losing business reconciled years of tax returns for performance motorcycle shop in three months bring client current with all tax filings managed business accounts and individual clients payroll and tax needs accountants payablereceivable purchasing administrator to current company name － city state audit credit card bills and transactions process check requests cash receipts prepared calculated and filed monthly multistate sales and use tax returns match up check invoices obtain all signatures required for check disbursements bank transfers reconcile vendor statements research correct discrepancies resolving customer vendor inquiries maintain consignment accounts assist with purchasing inventory management obtain credit references setup new customer accounts accountant to company name － city state prepare payroll sales and use tax employment taxes employer taxes w annual reports manage two separate entities corporation and proprietorship transformed company into a positive financial standing implemented modern tax accounting software quickbooks peachtree payroll mate increasing office productivity accounts receivable collection manager to company name － city state successfully collected and deposit of of outstanding debt from general contractors on current and past projects amended incorrect corporate multistate sales and use tax returns for different entities restructured and managed accounts receivable billing process for government multistate projected invoicing resolved discrepancies between financial budgetary transactions records and reports or problems associated with complex or nonstandard transactions filed bond claims with surety company on defaulted contracts accountant to company name － city state preparedfiled individual corporate income taxes 1040a 1040ez schedule acm eicse l 1120s schedule abklm m k business tax federal state withholding sales and use tax w i liaison with internal revenue service department of labor workers compensation insurance commission employment security commission and department of state revenue for filing of tax returns managed and implemented the installation of accounting and tax software programs quick books peach tree medlin and tax slayer education bachelor of science accounting colorado technical university － city state usa professional certificate basics in accounting february financial statement analysis may associate of arts and applied science accounting rowan cabarrus community college － city state usa skills attention to detail goal oriented accounts payable receivable manager versatile accounting software experience with lotus i quick books sage peachtree adobe ms office payroll purchasing years experience performing journal entry preparationposting financial statement analysis bank reconciliations full cycle month yearend close problem solving profit loss regulatory filings tax analysis and compliance | 18 |
business development representative professional summary experienced administrative professional with excellent client and project management skills actionoriented with strong ability to communicate effectively with technology executive and business audiences core qualifications computer proficient reports generation and analysis client relations filerecords maintenance multitask management territory sales experience purchase order processing creative problem solving experience business development representative november to current company name － city state identified prospective customers using lead generating methods and obtained leads through cold calls managed organizations south texas and west texas region and performed full sales cycle duties therefore increasing division profits quoted prices for services outlined in brochure maintained friendly and professional customer interactions consistently met and exceeded divisional expectations for productivity and accuracy levels led sales calls with team members to establish sales and customer retention goals generated new accounts by implementing effective networking strategies assisted with budget forecasting goal setting and performance reporting for all accounts identified strategic partnerships and gathered market information to gain a competitive advantage delivered weekly performance updates and monthly business reviews optimized current revenue streams by networking for additional business prospects with established clients identified coordinated and participated in client relationshipbuilding activities and meetings answered customer questions regarding products prices and availability researched economic processing factors to determine the best process and sales strategies administrative clerk september to november company name － city state seven years of office experience ensured that team member responsibilities were defined and understood established and maintained effective communication system planned travel arrangements for executives and staff managed the receptionist area including greeting visitors and responding to telephone and inperson requests for information posted open positions on company and social media websites processed all new hire paperwork while maintaining employee confidentiality organized files developed spreadsheets faxed reports and scanned documents created and processed purchase orders for day to day purchases processed weekly payroll for employees to ensure everyone received a correct hourly paycheck reconciled credit card expenses for employees monitored equipment rentals to ensure proper invoicing practices registrar october to september company name － city state maintained detailed administrative and procedural processes to improve accuracy and efficiency organized and maintained file system and files correspondence and other records coordinated all educational department functions for team of six coordinated meetings with education staff and served as main liaison between registration process throughout graduation updated student records and information on a daily basis created databases and spreadsheets to improve student registration processes and reporting accuracy provided support for executive director admissions department and education staff in managing operation work flow standardized department filing system to increase efficiency improved communication efficiency as primary liaison between departments students and employers directly supported executive director in managing operation work flow communicated with students via phone email and in person to update them on educational status helped coordinate admission processes and prepared student records and agreement packets for regular audits handled and processed confidential student information admitting specialister registration march to october company name － city state maintained a state of readiness and alertness for all incoming patients collected pertinent information from the patient family and friends medical records and prescriptions verified that information in the computer system was uptodate and accurate recorded and filed patient data and medical records eliminated duplicated records by sending necessary information to the medical records department demonstrated analytical and problemsolving ability by addressing barriers to receiving and validating accurate health care information carefully reviewed medical records for accuracy and completion as required by insurance companies demonstrated knowledge of hipaa privacy and security regulations by appropriately handling patient information acquired insurance authorizations for procedures and tests ordered by the attending physician as needed confirmed patient information collected copays and verified insurance maintained updated knowledge with emergent protocols response requirements and quality assurance procedures completed registration quickly and cordially for all new patients interacted with patients families hospital staff and the general public in a compassionate professional manner education high school diploma taft high school － city state some coursework completed del mar college － city state accomplishments employee of the year at south texas vocational technical institute promoted to registrar after year of employment at stvt promoted to business development representative after months of employment at gis successfully planned and executed meetings lunches and special events for groups of employees received merit raises for strong attention to detail exemplary customer service and teamplayer attitude skills microsoft software word excel outlook powerpoint people skills great customer service enthusiastic people person advanced problemsolving great organizational skills language intermediate level spanish speaker | 5 |
project coordinator professional summary to be part of a world class organization where i can utilize my experience and knowledge gained eciently and help the organization realize its goals and objectives by focusing on optimum operational management and leadership activities core qualifications medicine and dentistry critical thinking judgment and decision making medical terminology time management active learning quality control analysis multitasking hipaa ehealth records msoce and other oce tools experience project coordinator june to december company name － city state roles and responsibilities maintained project assets communications and related databases maintained scheduling and event calendars performed payroll functions such as maintaining timekeeping information and processing and submitting payroll review and report the projects budget and finances collected information and made judgments through observation interviews and the review of documents applied systematic sampling techniques to ensure the accuracy completeness precision and representativeness of samples selected for surveys collaborated with economic development planners to decide on the implementation of proposed development policies plans and programs based on culturally institutionalized barriers and facilitating circumstances conducted participatory action research in communities and organizations to assess how work is done and to design work systems technologies and environments build and use textbased database management systems to support the analysis of detailed firsthand observational records or field notes healthcare administrator january to december company name roles and responsibilities established work schedules and assignments for sta according to workload space and equipment availability conducted fiscal operations including accounting planning budgets authorizing expenditures establishing rates for services and coordinating financial reporting maintained awareness of advances in medicine computerized diagnostic and treatment equipment data processing technology government regulations health insurance changes and financing options monitored the use of diagnostic services inpatient beds facilities and sta to ensure eective use of resources and assess the need for additional sta equipment and services introduced ehealth records to the organization developed and maintained computerized record management systems to store and process data such as personnel activities and information and to produce reports prepared activity reports to inform management of the status and implementation plans of programs services and quality initiatives managed the changes in integrated health care delivery systems such as work restructuring technological innovations and shifts in the focus of care developed and implemented medical programs or health services that promote research rehabilitation and community health student intern october to november company name － city state roles and responsibilities examined teeth gums and related tissues using dental instruments xrays or other diagnostic equipment to evaluate dental health diagnose diseases or abnormalities and plan appropriate treatments completed and maintained accurate records or reports regarding the patients histories and progress services provided or other required information advised or instructed patients regarding preventive dental care the causes and treatment of dental problems or oral health care services treated exposure of pulp by pulp capping removal of pulp from pulp chamber or root canal using dental instruments prescribed antibiotics or other medications designed prosthodontic appliances such as space maintainers bridges or dentures or write fabrication instructions or prescriptions for denturists or dental technicians fill pulp chamber and canal with endodontic materials evaluated dental needs to determine changes or trends in patterns of dental disease applied fluoride or sealants to teeth managed business employing and supervising sta and handling paperwork and insurance claims plan organize or maintain dental health programs participated in case conferences or sta meetings education masters healthcare administration dec oklahoma state university － city state healthcare administration bachelor of dental surgery bds nov srm dental college － city state india skills accounting bridges budgets budget oral community health conferences critical thinking data processing database database management decision making delivery dentistry financing financial reporting focus government regulations insurance notes materials medical terminology meetings multitasking payroll personnel policies progress quality quality control rehabilitation research scheduling supervising surveys time management xrays | 6 |
science teacher summary dedicated teacher adept at challenging students to reach their full potential ensures that every student is progressing and is held to high expectations highlights skills computer proficiency in microsoft word excel and power point lesson planning expertise tutoring experience standardized testing iep familiarity experience to current science teacher company name － city state 7th and 8th grade implemented 8th grade curriculum through various methods and techniques that reflect the ccss created a learning environment that enabled students to take risks and comfortably express their ideas explored and implemented various forms of differentiated instruction included smart board elements powerpoint presentations and various media in every lesson in order to model technology driven instruction to substitute teacher k company name － city state implemented curriculum for children following teachers plans assigned lessons and corrected homework encouraged students to be understanding with others to teacher assistant company name － city state implemented group literacy lessons assisted students in their deficient areas to special education teacher company name － city state assisted head teacher in planning curriculum developed individualized lesson plans to meet students with iep goals maintained daily records regarding childrens developmental progress education masters of science education special education touro college － city state us masters of science in education special education touro college bayshore new york june bachelor of science early childhood education city college － city state us bachelor of science in early childhood education city college new york new york september certifications new york state permanent teacher certification n new york city permanent certificate in teaching n certified mentor present affiliations •field trip coordinator present •urban advantage teacher science program present •stem coordinator present affiliated through nyu university •certified mentor – present •stem point coordinator for district science fair skills computer proficiency in microsoft word excel and power point | 3 |
finance manager summary assist an organization that can benefit from my extensive experience in accounting training auditing contract bid preparation and negotiations over forty years experience in accounting including controllerships accounts payable payroll government contracting auditing cost accounting budgeting and subgrant contracting organizations i have worked for include manufacturing and service companies such as sandia national laboratory state of nevada wic program and office of navajo economics oneo performed many special projects included preparation of budgets preparation of cost accounting systems including cost accounting system disclosing statements cas cost impact statements assigned liaison with dcaa dcma and cdcma costing system reviews evaluation of cost proposals and defective pricing reviews accomplishments hexcel corporation representative to aerospace industries association aia cost principles committee worked with the aia committee in recommending a rewrite of 48cfr15 to refine the definition and determination of commercial pricing provisions the committee recommendations are now part of the current regulations developed computer models using excel to provide plant bidding models and corporate home office allocations to plants train government contracting plant controllers in contract accounting and bid processing american legion fernley post adjutant for years experience finance manager april to june company name － city state responsible for developmentmonitoring program budgets plan and organize program accounting review and evaluate costing reports budget status leases contracts and sub grants to identify problemstrends train state accounting staff in auditing of sub grants costing methods owner march to august company name － city state auditing of alameda county fair food vendors conformance to contact terms audit included cash sales reporting and use of undercover shoppers reporting included reporting daily sales volume and undercover shoppers findings to fair management on over vendors sales reports used in determining vendors final space rental based on sales volume director january to january company name － city state responsibilities included review of government contract proposals including supportability of direct cost rates and cost accumulation methods for eight plants company negotiation representative to dcaa caco dcma and prime contractors in defending contract costing methodologies hexcels chief financial officer representative to plants regarding government contracting and costing issues prior to assuming director position i served two years as manager of contract accounting and proposal preparation on b2 bomber material manufacturing contracts three years as manager of corporate home office allocations to divisions and was assigned additional duties as manager of company accounts payable and payroll systems with a staff of eight employees resolved million of accounts receivable issues related to sales of b2 bomber material to northrop corporation senior and special projects auditor january to january company name － city state performed contractor cost proposal reviews on bids related to materials service and construction contracts being awarded by reeco under operations and maintenance om contract with department of energy doe performed various operational audits special project audits and trained junior audit staff members assigned as managing auditor and negotiator for construction change orders at the tonopah stealth fighter training base after completion of construction assigned operation audits supervisor operational audits included salvage sale operations foodpurchasing procedures housing operations assigned as reeco liaison to usaf office special investigations osi and doeinspector general on investigations of hot line fraud assertions on tonopah fighter training base controller january to january company name － city state performed all controller functions for this privately owned fire company that contracted with several major cities and counties in arizona and tennessee staff included four accounting personnel for accounts payable payroll accounts receivable and general accounting controller january to january company name － city state approved by two cpa firms to the oneo board to assume controllers function responsibilities included supervision of a computerized fund accounting system streamlining accounting functions and training of reservation residences in operation of the computerized system in accordance with gaap reduced accountingcomputer staff from thirtyfour to twentysix employees decreased annual audit fee by over by having staff prepare audit schedules education bachelor of science accounting university of albuquerque － city state gpa graduated cum laude accounting graduated cum laude skills accounting general accounting accounts payable accounts receivable auditing budgets budget contracts controller cpa financial government grants home office director managing materials office negotiation negotiator osi payroll personnel prime proposals proposal proposal preparation purchasing reporting sales supervisor supervision professional affiliations american legion department of nevada children youth chairman developed and implemented hear todaylearn tomorrow program for american legion children and youth program that supports families help obtain hearing aids for hearing impaired children nevada american legion representative to national children youth committee memberships american legion department of nevada hear todaylearn tomorrow program chairman associate member of american bar association abauntil | 15 |
shoe dept lead supervisor accomplishments kellermeyer bergensons services m aumee oh crew member aug oct service clean or supply restrooms gather and empty trash clean building floors by sweeping mopping scrubbing or vacuuming follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures mix water and detergents or acids in containers to prepare cleaning solutions according to specifications notify managers concerning the need for major repairs or additions to building operating systems clean windows glass partitions or mirrors using soapy water or other cleaners sponges or squeegees clean laboratory equipment such as glassware or metal instruments using solvents brushes rags or power cleaning equipment dust furniture walls machines or equipment clean and polish furniture and fixtures n hollywood way burbank california lov3at1stsit3yahoocom kellermeyer bergensons services m aumee oh crew member jan jul service clean or supply restrooms gather and empty trash clean building floors by sweeping mopping scrubbing or vacuuming follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures mix water and detergents or acids in containers to prepare cleaning solutions according to specifications notify managers concerning the need for major repairs or additions to building operating systems requisition supplies or equipment needed for cleaning and maintenance duties clean windows glass partitions or mirrors using soapy water or other cleaners sponges or squeegees clean and polish furniture and fixtures dust furniture walls machines or equipment experience to shoe dept lead supervisor company name － city state enforce safety and sanitation regulations direct and coordinate the activities of employees engaged in the production or processing of goods such as inspectors machine setters and fabricators confer with other supervisors to coordinate operations and activities within or between departments plan and establish work schedules assignments and production sequences to meet production goals inspect materials products or equipment to detect defects or malfunctions observe work and monitor gauges dials and other indicators to ensure that operators conform to production or processing standards conduct employee training in equipment operations or work and safety procedures or assign employee training to experienced workers interpret specifications blueprints job orders and company policies and procedures for workers keep records of employees attendance and hours worked read and analyze charts work orders production schedules and other records and reports to determine production requirements and to evaluate current production estimates and outputs maintain operations data such as time production and cost records and prepare management reports of production results determine standards budgets production goals and rates based on company policies equipment and labor availability and workloads confer with management or subordinates to resolve worker problems complaints or grievances recommend or implement measures to motivate employees and to improve production methods equipment performance product quality or efficiency recommend or execute personnel actions such as hiring evaluations and promotions calculate labor and equipment requirements and production specifications using standard formulas plan and d evelop new products and production processes to cashiercrew leader company name － city state receive payment by cash check credit cards vouchers or automatic debits issue receipts refunds credits or change due to customers assist customers by providing information and resolving their complaints greet customers entering establishments answer customers questions and provide information on procedures or policies sell tickets and other items to customers maintain clean and orderly checkout areas and complete other general cleaning duties such as mopping floors and emptying trash cans count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately calculate total payments received during a time period and reconcile this with total sales supervise others and provide on the job training maintain food and equipment inventories and keep inventory records perform some food preparation or service tasks such as cooking clearing tables and serving food and drinks when necessary record the number type and cost of items sold to determine which items may be unpopular or less profitable to company name greet customers and ascertain what each customer wants or needs describe merchandise and explain use operation and care of merchandise to customers recommend select and help locate or obtain merchandise based on customer needs and desires compute sales prices total purchases and receive and process cash or credit payment answer questions regarding the store and its merchandise prepare sales slips or sales con tracts place special orders or call other stores to find desired items prepare merchandise for purchase or rental watch for and recognize security risks and thefts and know how to prevent or handle these situations inventory stock and requisition new stock ticket arrange and display merchandise to promote sales exchange merchandise for customers and accept returns n hollywood way burbank california lov3at1stsit3yahoocom clean shelves counters and tables help customers try on or fit merchandise open and close cash registers performing tasks such as counting money separating charge slips coupons and vouchers balancing cash drawers and making deposits bag or package purchases and wrap gifts education jun high schooldiploma state work history company name skills art blueprints budgets cash registers charts com communication skills cooking credit customer service employee training employee training hiring inspect inventory issue receipts management skills materials exchange money personnel policies processes quality read retail sales safety sales tables type | 16 |
yoga instructor summary creative warm professional with exceptional people skills and a strong ability to build relationships dedicated supporter of team driven to accomplish team and individual goals possess the qualities required for building a strong satisfied employee base highlights enthusiastic warm engaging problem solver accountable networking relationship building teaching and presentation negotiation love for community and what it has to offer education master in teaching heritage university － city state k endorsement bachelor of arts law and justice central washington university － city state major law and justiceparalegal studies minor psychology experience yoga instructor aug to current company name － city state teach movement and principles of yoga guide students through a variety of postures promote physical mental and spiritual wellness demonstrate relaxation and breathing techniques first grade teacher aug to current company name － city state manage a classroom of students daily plan and implement lessons based on common core standards utilize a variety of instructional strategies to incorporate all student learning styles and differentiate lessons accordingly maintain and utilize student data in a variety of programs to assess learning and modify lessons to create meaningful authentic education collaborate with team members and staff to create and implement curriculum based on common core standards communicate student progress to parentsguardians fitness and wellness coordinator feb to dec company name － city state developed and facilitated diversified fitness programs campus wide wrote monthly fitness and nutrition newsletter instructed a variety of daily fitness classes fitness instructor oct to dec company name － city state developed and facilitated fun safe and effective group exercise programs for senior citizens off site to stimulate mind and body motivated students to strive for physical wellness while accommodating diverse fitness levels and special needs work history police services specialist ii jan to mar company name － city state skills communication customer service computer proficient needs assessment organization research writingediting | 7 |
head of business development summary experienced business development and brand marketing executive with proven track record of success managing innovative and complex marketing partnerships skilled problem solver with a unique background and proven ability to thrive in fastpaced work environments superior interpersonal and stakeholder management skills skills microsoft word excel powerpoint keynote sengrid facebook advertising instagram twitter facebook analytics comfortable with all google suite products google analytics comfortable providing recommendations on basic elements of design experience company name city state head of business development to current a startups company lead planning development and implementation of business development and marketing initiatives for a venture backed early stage startup in the marketplace technology sector development on all aspects of the business including decision making strategy product market alignment and customer acquisition analyze key metrics data and insights from marketing partnership and paid marketing campaigns and iterate accordingly analytically and critically provide solutions and recommendations create and conceptualize all aspects of the business development process including sales funnel procedures sales collateral followup process video call procedures and scripts leverage previous brand and agency relationships to help expand the scope of the business in the sports and entertainment space drive business metrics such as athlete procurement pr fundraising unique activation opportunities etc analysis and negotiation of complex partnerships comfortable with ideation and the implementation of such complex marketing campaigns as it relates to brands facilitate partnership strategies through organic and paid marketing channels including social influencer referral email content display pr and event company name city state senior manager to managed business development and creative marketing opportunities for over nba professional athlete clients for the 2nd highest grossing sports marketing agency in the us negotiated executed and activated over marketing partnership agreements for clients generating over 5m in client revenue developed ideation and conceptualization of public facing client brand marketing campaigns managed the relationship between the business development and client manager departments oversaw the fulfillment of complex social media digital pr and marketing campaigns used to increase athlete brand marketing generated and executed nontraditional brand agreements including barter product placement unique access opportunities and social media digital activations analyzed and provided recommendations on client brand goals and relationships ensured maximization of relationships and measured success for both agency and brand developed creative and strategic client opportunities for prospective new brand partners customized sponsorship proposals across brands based on kpis and alignment with excel talent consistently thrived in fastpaced agency environment working with top athlete talent and brand decision makers company name city state manager to worked directly with the chief marketing officer to form brand development and digital partnership activation strategies for athlete clients serviced and facilitated the delivery of contractual obligations for nba clients blake griffin kevin love and paul pierce in all public facing marketing agreements identified and activated nontraditional brand opportunities for new clients including barter relationships revenue share agreements product placement opportunities and digital activations consulted senior level marketing executives in the conceptualization of client digital and publicfacing brand strategy activated those strategies through client social channels and brand partner activations developed the early stages of conceptualization and content creation of the players tribune a derek jeter owned excel sports partner company worked personally with athlete talent to understand brand goal and direction in order to maximize presence in the sports landscape facilitated such plans through marketing activations education and training ba economics university of arizona economics sports marketing management minor degree sports marketing management certifications hubspot content marketing certificate hubspot inbound marketing certificate skills advertising agency basic brand strategy brand development brand marketing business development content content creation client clients decision making delivery direction email fast fundraising google analytics marketing market access excel powerpoint microsoft word negotiation pr procurement proposals sales scripts strategy strategic unique video | 5 |
multimedia designer and graphic designer portfolio summary a hardworking focused and determined artist looking to obtain a fulltime position as a graphic designer technical skills adobe photoshop adobe after effects adobe illustrator adobe indesign adobe premiere adobe dream weaver sketchbook pro intermediate html coding microsoft word windows troubleshooting calculator printer fax machine etc microsoft word microsoft powerpoint accomplishments civic engagement cover design winner graphic design experience multimedia designer and graphic designer sep to may company name － city state worked on branding and logo design for the office as well as inside designing of templates for the offices online services consulted with clients on poster designs for their conferences and presentations to their leadership boards graphic designer promoter jun to current company name － city state helped the management team with future events and promotional tactics along with designing promotional materials and designed flyers freelance graphic designer jul to current company name － city state created graphics for pamphlets banners screen graphics and web graphics for the church helped with film design and created after effects bumps for message series free lance digitalgraphic designer aug to current company name － city state freelance designed for networked clients upon request education bachelors of fine arts bfa digital art design towson university － city state united states digital art design community college of baltimore county － city state united states | 1 |
tw substitute teacher experience company name substitute teacher current oncall substitute for grades k substitute teacher in the tillamook school system as both a classroom teacher and teachers aide followed classroom plans left by class teacher to continue student education and reinforce core concepts kept students ontask with proactive behavior modification and positive reinforcement strategies maintained day to day classroom management to promote learning company name h program assistant open campus assistant city state supported educational programs through the delivery of program curricula coordination of program elements or projects assisting with the assessment design implementation and evaluation recruit supervise and retained volunteers organize and facilitate day camps after school programs overnight camps and fundraisers including travel to national programs gathered data for annual reporting of program success volunteer hours personal time yearly reports of accomplishments created a plan of work annually used h access and h online promoted extension and h by live radio interviews and public service announcements civic group presentations and daily interaction with the public established relationships with key stakeholders in the community included tillamook county commissioners business owners and nonprofit managers and school district delivered polished and thorough lectures on topics such as teen sextexting and generational differences company name community outreach coordinator actively supported local mops groups on the oregon coast and willamette valley acted as a liaison between local groups and mops int skills used selfdirection team player trouble shooting record keeping and problem solving management of volunteer base that ran groups in the northwest region and promoted the mops agenda within the community developed presentations for public events community groups and organizational assemblies work history company name substitute teacher oncall substitute for grades k substitute teacher in the tillamook school system as both a classroom teacher and as a teachers aide osu extension service tillamook county h program assistant to october support educational programs through the delivery of program curricula coordination of program elements or projects and assisting with the assessment design implementation and evaluation recruit supervise and retain volunteers organize and facilitate day camps after school programs overnight camps and fundraisers managed and oversaw fundraisers and travel for national h leadership conferences for local youth gather data and report program success volunteer hours personal time and yearly reports of accomplishments promote extension and h by live radio interviews and public service announcements civic group presentations and daily interaction with the public established relationships with key stakeholders in the community included tillamook county commissioners business owners and nonprofit managers osu extension service tillamook county oregon open campus helping to build expand and market programming related to the outreach engagement activities of oregon state university including public outreach events fair booths hosting learning workshops and public education of mission statement company name community coach actively supported local mops groups on the oregon coast and willamette valley acted as liaison between local coordinatorschartering ministries and mops int skills include selfdirection team player trouble shooting record keeping and problem solving management of volunteer base that ran groups in the northwest region and promoted the mops agenda with local churches doctor offices and media professional summary experienced educator with hands on experience in youth development and interpersonal skills growing and managing large volunteer base and program development committed to offering programming and education to all youth skills ten key basic conferences customer service delivery direction educational programs keyboard leadership market presentations problem solving profit programming radio record keeping researching supervisory skills teacher team player time management trouble shooting workshops education oregon state university bachelor of science animal science certifications paul axtel conflict and communication training civil rights training oregon substitute restricted sub license pork check off certified highlights volunteer management public education of agriculture supervisory skills resourceful diligent and persistent committed to excellence in all activities create positive environment have proficient use of internet for accessing researching and sharing critical knowledge social media use to maximize communication adaptable basic keyboard computer skills and ten key | 3 |
franchise owner career focus experienced professional with skills in product development customer service relations department operations and organizational structure development extensive knowledge in hiring training development and team buildingleadership in multiple areas specifically consumer insights trend analysis field research and product research summary of skills business management development strategic tactical planning cost control analysis quickbooks weekly payroll team building leadership new business set up personnel recruiting training opportunity identification process improvement creation relevant experience expertise in development and execution of marketing strategies experienced in social media and digital marketing proven competency in brand creation and service offerings solid reputation for fiscal responsibility and budget management well versed in payroll management procedures excellent ability to prioritize and effectively complete multiple tasks great communicator with strong interpersonal skills professional experience to franchise owner company name － city state developed and directed all preopening marketing activities of the business ensuring brand recognition in the territory and a successful store launch researched market competitors and industry trends to identify potential new products and services developed and implemented yearly marketing strategies including social media print tv and digital advertising formulated a comprehensive business plan complete with clear and actionable sales goals and targets developed and implemented all strategies related to the operation of the business including but not limited to marketing sales staff development and customer satisfaction monitored sales and service records and investigated discrepancies determined staffing requirements and interviewed hired and trained new employees tracked and evaluated staff performance and handled all promotions and terminations created daily weekly and monthly individual and team goals in order to ensure all of the business duties were met on a timely manner created an innovative bonus system that helped cut employee turnover rates in half in less than a year prepared and completed biweeky payroll accurately and in a timely manner for all employees prepared and filed financial statements such as balance sheets and income statements evaluated cost reduction and program improvement needs by analyzing financial data entered revenue and expense transactions and prepared expense reports provided quarterly updates and expeditiously responded to inquiries from corporate headquarters to department supervisor company name － city state developed and monitored processes to ensure the delivery of consistent high quality and cost efficient service to clients reduced outstanding receivables from million to million in less than a month period implemented an imaging program that improved efficiency service to our clients by saved the company year in shipping costs and reduced about hours per week of ftp full time personnel developed and successfully implemented a new sop to efficiently convert financial data into a loadable file to reconcile our clients outstanding receivables saving a total of hours per week of ftp developed and implemented a reporting tool to efficiently track and manage all sensitive data being sent to our off shore facility in mexico which contributed to the elimination of hours per week of ftp managed support for clients in the pharmacy financial reconciliation system by developing tools that streamlined their data allowing upper management and teams to collaborate and identify the current status of the business and where efforts were to be allocated to meet clients deadlines and deliverables implemented strategies across the teams and reduced turnaround time of processing receivables from hours to under hours without the need of additional human resources key resource of a team project tasked with assisting the companys it group in the development and implementation of a brand new platform that would allow the company improvement of efficiency by specifically participated in user acceptance testing for multiple applications on the new platform to customer development analyst company name － city state responsible for analysis of retail data including sales inventory levels sell thru and other key financial metrics to assist walmart management in identifying business opportunities sales trends and micromarketing opportunities identified opportunities recommended communicated and executed shortlongterm strategies to enhance the business relationship between hbi and walmart to drive sales growth responsibilities also included developing plans and completing online purchase order inputs so that information is accurately loaded into the walmart system and reviewing walmart files via retail link to insure system accuracy prior to shipments to merchandising assistant company name － city state worked in all merchandising activities during the design and production process of the new ventures line of the just my size brand including marketing research product development and sourcing created and directed an entire line plan that included design fabrication style numeration color and country of origin which allowed all business units to track product development from start to finish worked directly with the new york design department as well as the technical design team to ensure product development and product delivery on a timely manner to exports specialist company name － city state managed the daily execution of export documentation activities for shipments going to mexico central america and the caribbean directed prepared and audited data on all documentation internal cost pricing inventory and purchasing ensuring compliance with us and foreign customs education bachelor of arts international business salem college － city state international business advertising degree catholic university of manizales － city colombia languages fluent in spanish and english conversational portuguese skills advanced excel and word intermediate power point quickbooks | 16 |
afscme union president summary focused operations manager union president successful in contract negotiation and process improvement remains calm and poised even in highpressure situations leverages indepth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion highlights staff development policyprogram development crossfunctional team management staff training skilled negotiator sound judgment computersavvy complex problem solving calm under pressure operations management inventory control excel spreadsheets meticulous attention to detail time management professional and mature strong problem solver labor relations meeting planning schedule management detailed meeting minutes accomplishments showed leadership by becoming the vice president of afscme district council eboard increased union office organization by developing more efficient filing system and grievance database protocols successfully planned and executed trainingsmeetings lunches and special events for groups of to employees developed and implemented first union president manual outlining all proper business procedures and office policiesmembers experience afscme union president to current company name city state i am highly involved in the oversight and operations of local s union office as a local union training instructor luti i prepare and conduct training to other locals i am vice president on afscme district council s board responsibilities are but not limited to i oversee a board and steward structure of members as well as indirect supervisor of trustees of our local conduct evaluations all training to ensure productive results as a means of improvements work as a team player with other leadership union training instructor luti to enhance the implementation and so that we are all getting the same information ensure all notifications documents and grievances are processed in a timely manner in order to meet deadlines assist the afscme staff representative in directing operations to ensure the master agreement compliances management directives and policies serve as afscmes union expert and spokesperson at trainings conferences and meetings and acts as a liaison with management commonwealth employees legislators union laborers and the community serves as a contact to all internal and external agencies businesses bureaus employees penndot secretaries deputy secretaries and directors i plan direct control and administer implementation of steward officer and treasurer training to new and existing officers of afscme locals within the dauphin county area licensing coordinator to company name city state provided operational support to the section aviation manager and provided technical assistance to field aviators i plan direct coordinated and control all aspects of public or private airportsheliports to be sure they complied with state regulations ensuring safety procedures decisions on whether to initially license inspect renew change status suspend abandon or remove their licenses responsibilities are but not limited contact airports specialists and supervisors to make decisions on information received for licensing scheduling inspections and flight request to assist with compliance regulations check initial applications for clarity completeness performs public contact work in gathering information resolving complaints engendering support and providing information insures adherence to administrative standards through maintenance of control systems such as excel access and airspace create letters through mail merging to all airports and heliports in our system dictating when their license expires coordinate public hearings required by law for proposed new airports including venue and stenographer support grants assistant to company name city state supported the policy and planning division with accounting and administrative duties within the grants and revolving loan program responsibilities are but not limited process time sensitive grant amendments received from airport sponsorsowners prepared letters to congressmen state senators and representatives for the state block grant program created and maintained cash flow spreadsheets for each grant program implemented accounts payable invoices for grantees funded through the federal state block program maneuvered the computer systems of fmisfinancial management information system aimsautomated information management system multimodal project management system clerk to company name city state assist with the day to day operations of the inspection sticker counter perform implementation of stickers and enforce compliance with regulations responsibilities are but not limited to maintain inventory levels of supplies to properly maintain the department effect quality customer service when responding to customer inquires distribute inspection stickers to pennsylvania auto dealerships and messenger services entered quantity of stickers wanted and check for account accuracy contacted auto dealers messengers andor stations when needed information clerk to company name city state assist with day to day operations of the temporary plates counter perform implementation of temporary tags and enforce compliance with regulations responsibilities are but not limited to maintain inventory levels of supplies to properly maintain the department effect quality customer service when responding to customer inquires distribute temporary tags to pennsylvania auto dealerships and messenger services entered quantity of temporary tags requested and check for account accuracy contacted auto dealers messengers andor stations when needed information ensure the request temporary tags given to customer matches the tags on system clerk vehicle registration to company name city state assist with day to day operations for the operations of department of transportations riverside office center roc mailroom coordinated different types of mailing machines in ensure proper distribution responsibilities are but not limited to knowledge of ups machinery regulations of the united parcel system knowledge of past and current rates of first class mailings lifting up to lbs daily weighing letters to determine cost usage of the pitneybowe machine that inputs cost onto envelopes maintain inventory levels of supplies to properly maintain the department education graduate labor studies penn state leadership institute state usa graduate computer science thompson institute computer city state usa graduate harrisburg high school city state afscme local union training instructor luti graduate afscme council leadership institute public speaking and arbitration study skills accounting accounts payable administrative aims arbitration cash flow conferences council customer service directing financial management grants instructor inventory leadership law letters machinery meetings access excel mail microsoft office office outlook powerpoint word policies project management public speaking quality safety scheduling secretarial spreadsheets supervisor team player technical assistance transportation | 23 |
sr hr consultant executive profile ambitious human resources professional who creates strategic alliances with organization leaders to effectively align with and support key business initiatives possess the ability to build and retain high performance teams by hiring developing and motivating skilled professionals a resultsoriented human resources professional with demonstrated ability to deliver missioncritical results with an entrepreneurial attitude offering outstanding presentation communication and crosscultural team management skills skill highlights proficient in microsoft word suite word powerpoint excel outlook and access kronos timekeeper hyperion peoplesoft project management leadershipcommunication skills employee relations market research and analysis core accomplishments project management initiated caught you serving program to recognize and highlight employees and departments who exceeded patient outcome goals and provided exceptional customer service this program resulted in a improvement in patient satisfaction scores over a day period assisted executive team with aligning departments to reduce service redundancy and utilizing untapped resources to create billable services through job redesigning reduced total compensation budget by 400k human resources spearheaded new healthcare provider program which increased retention by with overall retention rate instituted monthly hr file audit to ensure compliance and accuracy of approximately ftes and subcontractors employee files reviewed and revised employee handbook to address redundant employee issues which resulted in reduction in twc claims staff development launched wellreceived program of professional development courses for all staff mentored and coached employees resulting in a increase in productivity developed compentency map per each job family to improve performance evaluation reduced turnover by negotiated benefits for ftes in the wake of obamacare professional experience company name city state sr hr consultant to current spearheaded coach one project resulting in a increase in revenue accountable for attracting and retaining including overall customer satisfaction created new revenue streams through business owner surveys generated new business through networking with local chambers and business referral groups increased profits by in one year through restructure of business line strengthened companys business by participating in speaking engagements developed and directed strategy for launch of new product that landed 1st customer in days postlaunch company name city state director of human resources to administered policies relating to all phases of human resources activity identified legal requirements and government reporting regulations affecting human resources functions and ensures policies procedures and reporting are in compliance recruited interviewed and selected employees to fill vacant positions planned and conducted new employee orientation to foster positive attitude toward the labs goals maintained records of personnel transactions such as hires promotions transfers performance reviews terminations and employee statistics for government reporting coordinated management training in interviewing hiring terminations promotions performance review safety hipaa and sexual harassment advised management in appropriate resolution of employee relations issues responded to inquiries regarding policies procedures and programs administered and maintained records of benefits programs such as life health dental and disability insurances pension plans vacation sick leave leave of absence and employee assistance investigated accidentsincidents and prepared reports for insurance carrier prepared budget of human resources operations prepared employee separation notices and related documentation and conducted exit interviews created and maintained job descriptions developed and maintained a human resources system that meets executive managements needs managed affirmative action and equal employment opportunity programs ensured employee adherence to company policies and practices including but not limited to issues of client confidentiality and ethical and legal behavior strategic business partner with ceo to streamline costs increase efficiency while maximizing benefits to all stakeholders collaborated with administrators and director of nursing on project to reduce hospital readmission for atrisk patients company name city state human resourceseducation instructor iii to forecasted customers needs by utilizing need assessments of assigned departments to plan design develop implement and evaluate educational programs developed leadership and managementsupervisor level courses as well as track precourse and postcourse progress facilitated new hire and leadership orientation instructed all mandatory classes required by harris county hospital district and the federal government and update policies in realtime organized logistics for course offerings instructed cpr sama and drivers safety courses for harris county hospital district collaborated with interdisciplinary team members to develop hospitalwide workshopsseminars and provide applicable training andor coaching prepared statistical analysis on course evaluations for all educational offerings and revise programs according to performance and program improvement initiatives liaised with vp of human resources to meet joint commissions guidelines and survey readiness for the human resources department project manager for harris county hospital districts literacy and esl initiative collaborated with harris countys lbj hospitals administrator on a hospital readmissions project to reduce costs and improve patient outcomes developed a week course for employees to utilize as a resource for obtaining and improving core supervisory competencies developed a lets break for customer service series of classes for clinic administrators company name city state administrative manager to responsible for human resource management of staff including recruitment selection wage determination promotions employee relations explanation of benefits disciplinary actions credentialing and performance appraisals managed and reconciled facultys research grant accounts prs funds and kronos timekeeper as well as communicated balances on a monthly basis collaborated with faculty to ensure compliance training and institutional and departmental goals were met analyzed data and reported results in monthly meetings prepared justified administered and monitored budgets for section provided budgetary and financial reports as well as analysis of overunder budget detail for assigned projects and cost centers approved rfps travel check reimbursements acquisitions and leave requests for section prepared weekly clinic lecture grand rounds and oncall schedules for clinical and research faculty to ensure effective and efficient patient care developed and ensured accuracy of grant proposals budgets rfps and contractual agreements ensured the integrity and confidentiality of department records and confirmed that the faculty and staff were in compliance with internal controls hippa joint commission and other privacy regulations collaborated across all sections on special projects company name city state media specialist to taught research techniques to grade school and middle school students prepared budgets for circulation and guided superintendent and principal in the selection and acquisition of materials and equipment provided effective leadership in developing implementing and evaluating plans for a comprehensive school media program responsible for the departments operational functions training of students faculty and staff on utilization of new and existing online resources position held while completing mba company name city state business unit vice president human resources branch manager to liaised with the executive vice president of global oil gas and power a team of relationship managers representatives and customers through strong communication critical thinking and interpersonal skills in an effort to deliver effective and efficient products to clients created reports and presented to executive management such as annual budgets client risk management reports monthlyquarterly revenue expense reports revenue forecasting doubtful debtor reports presentations financial spreadsheets analyticalstatistical and ad hoc reports acted as primary contact for rfps internal and federal audits and advised branch manager of recommendations to maintain compliance conducted employee performance appraisals midyear reviews compensation employee relations biweekly time approvals promotions new hire orientation wage determination filing i9s annual mandatory training employee screening explanation of benefits coaching and training and development developed and administered leadership and sales training in conjunction with outside vendor functioned as project manager on various local and global projects and responsible for creating and presenting analytical reports on the project assessed training needs of staff and ensured efficient training timelines were met via internal or external sources coordinated confidential meetings for executive management company name city state bank officer to trained relationship bankers globally in manipulating the banks internal software cidar to ensure efficient marketing and tracking of clients progress on a monthly and annual basis coordinated regional and global account planning and internally published results to executive management created and implemented databases for storing quantitative data related to toptier clients and industry planning north america trained business development coordinator executive assistants and contractors selected to assist in the restructuring of the bank in conjunction with consultant firm company name city state human resources consultant to assisted with the coordination of the employee satisfaction survey you count and generated statistical reports for executive leadership collaborated with physicians to develop and coordinate the physician satisfaction survey and generated statistical reports to executive leadership delivered the fish philosophy and state required sections of new employee orientation coordinated and generated reports on the leadership development courses roi work projects facilitated leadership orientation on campus and at cmc sites assisted department with utmb recognition events service awards and gem program collaborated with utmb recruiters to facilitate job fairs and classes ie resume writing interviewing and job search for employees whose employment was affected by hurricane ike this position eliminated due to aftermath of hurricane ike education doctorate of business administration leadership december walden university city state leadership master of business administration finance may university of st thomas city state finance bachelor of science political science business management august texas a m university city state political science business management professional affiliations american college of healthcare executives ache society for human resources management shrm national and bay area chapter association for talent development hr houston amoco select business partners rotary of league city clear lake chamber of commerce league city chamber of commerce ambassador member texas cityla marque chamber of commerce bay area houston economic partnership alliance small business committee bahep cares for veterans skills proficientin microsoft office and hris systems extensive hr experience includingstrategic talent acquisition orientation benefits compensation employeeretention training and development employee relations labor laws and implementingcompliance policies and procedures expertise in management analysis researchingmarket trends performance improvement and forecasting excellentinterpersonal coaching and conflict resolution skills | 0 |
director quality improvement network facilitation professional background highly accomplished registered nurse with more than years of experience in clinical nursing management statistics quality management and process improvement years of experience in hospital clinic public health and academic operation with comprehensive understanding of healthcare proven ability to build effective relationships and develop and maintain highly reliable teams skilled coach mentor facilitator and teacher accomplished project manager and curriculum developer detailed and outcome oriented skill highlights areas of expertise include nursing management process improvement statistics and data analysis operationalizing best practices teaching facilitating coaching mentoring team building marketing and public relations accomplishments california hospital engagement network improvement adviser and data analysis shining star champion best organ donation liaison gsdssetds recipient and a member of alpha eta society scholarship recipient of mary greeley scholarship professional experience director quality improvement network facilitation january to current company name manage and analyze state level data to identify californias existing performance and identify gaps and opportunities for improvement provide oversight alignment and coordination of data management measurement and reporting fuctions to discover patterns and trends and generate reports for senior leadership and mutliple board of directors regarding state performance act as primary liaison for contract relationships for data repositories and advanced analytics such as calnoc cmqcc nhsn hret hsag and uc davis population health develope and manage data entry strategies for hospitals based on need assessments consult with hospitals to develop data entry strategies and reporting process and contiously improve the data flow and management to create information and knowledge to assist senior leadership to identify gaps and develop improvement startegies collaborate with learning and dissmination to provide training in basic statistics analytics and data management provide consultation to member hospitals to review and understand performance data analysis and and various public reports provide consultation for other programs such as calhen patient safety first and patient family engagaement establish criteria to evaluate and prioritize opportunities for consult and requests for studies and reports particiapte in grant writing studies and publications accomplishments developed content and designed a page on hqi public website for most common public reports this format provides relevant information in a simple and standardized and enables hospitals to compare reports side by sides and understand the different scoring of the hospital in each report developed infographics to communicate data and data analysis with board of directors public hospitals and media in a more effective way generated data validation process to provide valid and reliable data redesigned and standardized board of directors report ongoing analysis of california performance on publically reported measures has provided better insight to the state performance that resulted in more effective strategies to improve developed standardized report to all stakeholders and media based on performance improvement methodology to track and trend performance cms grant funded position to ensure california hospitals achieve success in patient safety including reducing all hospital acquired conditions obstetrical harm readmissions this position involved developing detailed individual hospital improvement plan to identify gaps and opportunities tracking and trending outcome results consultation training and education providing clinical improvement guidance and resources other activities included but not limited to close collaboration with other quality improvement organizations qin and institute of healthcare improvement ihi and maintaining compliance with federal contracting requirements managed and assisted hospitals throughout state of california for performance improvement efforts accomplishments assisted hospitals to improve outcomes by and sustain the gain assisted leadership to identify gaps and meet the goal at the state level developed the standard format for hospital site visit to increase meetings efficiency and effectiveness rn quality coordinator april to september company name － city state data management and analysis and reporting fuctions discover patterns and trends generate reports for senior leadership contiously improve the data flow and management to create information and knowledge to assist senior leadership to identify gaps and develop improvement startegies collaborate with other units to imrpov performance assist maintain and revise the quality improvement programs coordinate and evaluate the activities of committees perform studies identify challenges and barriers and develop plan based on data analysis data management validation and reporting improve and sustain performance consults with service line leaders chiefs of service medical staff committee chairpersons physicians and department administrators to assist them in developing ongoing evaluation programs to identify resolve and report opportunities to improve patient care act as a facilitator for identified serviceline performance improvement initiatives performs and oversees ongoing quality improvement activities across the medical center to assure timeliness accuracy and compliance with licensing and regulation requirements use educate end users on understanding data and develop action plan to improve performance develop and conduct presentations including statistical process control methods on the quality improvement standards and the medical center quality improvement plan to insure compliance with joint commission and other regulatory agency standards accomplishments developed data collection process for inpatient and outpatient code blues which provided opportunity for gap analysis and improvement in real time improved performance and compliance for organ tissue cornea donation and increased referral south sacramento achieved first place for cornea donation in north california region in developed referral process in ed which increased referral by more than with timely referral for more than two years south sacramento kaiser hospital received four regional awards for best coordinator best emergency department best committee and best performer in received recognition as joint commission best practice for organ donation data collection and reporting assisted with standardized reporting to quality council recognized as best practice by regional kaiser and joint commission healthcare management chair january to january company name － city state with chi des moines ia adjunct faculty assistant professor responsible for planning coordinating implementing and evaluating various healthcare administration courses accomplishments developed instructional tools resources and course content for four high level courses developed curriculum and piloted first online course developed online curriculum for four different high level healthcare administration courses managing children health coverage for chronic and disabling diseases including but not limited to operation human resource management financial management including budget development strategic planning marketing contract management compliance and state and federal reporting accomplishments initiated data analysis identify gaps and opportunities for process improvements developed a new budget process and reporting redesigned annual employee evaluation based on performance developed job descriptions for employees developed patient family orientation programs developed employee orientation program assistant professor managing bachelorette healthcare management program including but not limited to operation teaching financial management including budget development and maintenance marketing strategic planning contract management and compliance accomplishments developed curriculum for two new courses developed and piloted distant management program online collaborated with des moines osteopathic medical center to initiate unique program to provide opportunity for smooth transition of students to masters degree increased enrollment by clinic director january to january company name － city state managed a healthcare clinic including physicians nurse practitioners np nurses rns and support staff clinic census was approximately patients per day services offered included primary care obstetrics gynecology and pediatrics management included but not limited to operation human resource management financial management including budget development strategic planning marketing and state and federal reporting accomplishments completed first joint commission jc survey that resulted in clinics initial jc accreditation started new dental service including renovation purchasing equipment hiring dentist and dental staff renovation and expansion clinic successfully education and training master of public health des public health moines university osteopathic medical center college of health sciences － city state us master of public health des moines university osteopathic medical center college of health sciences des moines ia adn nursing des moines area community college － city state us adn in nursing registered nurse des moines area community college boone ia master of health care administration des health care administration moines university osteopathic medical center college of health sciences － city state us master of health care administration des moines university osteopathic medical center college of health sciences des moines ia bs psychology pars college － city state us bs in psychology pars college tehran iran accreditaion black belt six sigma methodology in progress ihi certified improvement advisor ia sacramento ca certified public health nurse sacramento ca certified green belt six sigma methodology des moines ia certified medical office manager des moines ia board certified registered nurse iowa and california certified advanced cardiac life support acls des moines ia certified basic cardiac life support bcls des moines ia certifications board certified registered nurse board certified registered public health nurse ihi certified improvement adviser certified green belt six sigma methodology certified medical office manager affiliations association of critical care nurses accn languages fluent in english farsi and dari presentations develop and conduct presentations including statistical process control methods on the quality improvement standards and the medical center quality improvement plan to insure compliance with joint commission and other regulatory agency standards skills lean six sigma improvement methodology advanced analytics data management process and performance improvement planning financial management marketing strategic planning gap analysis process control statistical process control contract management human resource management training data entry data validation liaison statistics management teaching coaching mentoring computer literate microsoft word excel power point access photoshop microsoft picture visio smart draw vp spss and statit statistical programs other programs such as midas infoviewbusiness object kphc lotus note and epic | 6 |
creative director fashion designer summary passionate about the fashion industry i wish to deploy my skills by working with a dedicated and innovative team of designers and fashion professionals seeking to obtain a challenging position as a fashion designer or creative director in a professional artistic environment where i can use my years of experience in the fashion field in argentina to benefit the company and its clients my goal is to participate and support in bringing current international fashion trends to the market developing unique styles and providing beautiful and practical clothes to the public highlights creative thinking leadership within team work and management organization and order communication brand identity development design conception quality control problem solving accomplishments extensive knowledge of principles and methods for showing promoting and selling products or services including marketing strategy and tactics product demonstration sales techniques and sales control systems extensive knowledge of design techniques tools and principles involved in production of precision technical able to come up with unusual or unique ideas about a given topic or situation and to develop creative ways to solve a problem creative determined and resultsoriented individual with excellent communication and interpersonal skills overseeing the purchase of fabric and other material and equipment required for production and design strong ability to match or detect differences between colors including shades of color and brightness experience creative director fashion designer to company name city state designed the complete collection with clothing and accessories creating original and design garments that followed wellestablished fashion trends directed and coordinated designers team and product developers creative director and head of photoshoot campaign and lookbook for years developed the line of colors and material selection conferred with sales and management executives as well as with clients in order to develop design ideas directed coordinated drawing cutting patterns and constructing samples and finished garments identified target markets for designs examining factors such as age gender and socioeconomic status provided sample sales meeting products to agents and sales representatives and arranged for showings of sample garments at sales meeting and fashion shows involved with acquiring new and used clothing and accessory items as needed to complete designs fashion designer consultant apparel manufacturer to company name state offered operations advice and designed lines to present to potential investors development and production of clothing orders consulted on and working with domestic and overseas factories bringing market trends color fabric trim silhouettes print and embellishment ideas to the design process moodboards and trend analysis performed fittings and fit approvals fashion designer to company name responsible for bringing market trends color fabric trim silhouettes print and embellishment ideas to the design process moodboards trend analysis responsible for various itemscategories within the collection as assigned per season by the design director maintain communication with other inhouse design teams to ensure continuity with the parent lines and corporate image facilitate and guided the prototype stage of product development shopped stores for sample graphic elaboration of the brand labels hangtag special projects for celebrities and exclusives boutiques selection of materials trimmings accessories archive materials management creative oversight for photoshoot campaing and lookbook personal asistance to company name produced documents briefing papers reports and presentations organising and attending meetings and ensuring the manager is well prepared for meetings education coursework in social media marketing fashion institute of technology city coursework in fashion styling home fashion business fashion institute of technology city coursework in associate of arts fashion industry profile nyc parsons nyc city coursework in associate of arts fabric selection and design style parsons nyc city coursework in marketing technologie in fashions brands central saint martins city college diseñador de producto e imagen en indumentaria ort argentina city arg tecnico superior en marketing de moda inti emilia romangna argentina college licenciada en diseño textil e indumentaria universidad de palermo argentina languages spanish native english mediumhigh italian basic computer skills photoshop corel draw illustraitor microsoft office | 16 |
hr manager summary human resources manager with practical understanding of business needs areas of expertise include conflict management and employee training human resources generalist who promotes a teamoriented and opendoor environment that is conducive to a successful staff offering number years of experience and knowledge in training orientation and incentive program creation level of management level ma human resource executive who works with other executives to translate business strategies into hr actions that drive business results nager with years of experience years of managerial experience strong strategicplanning and peoplemanagement skills highlights compensationpayroll regulatory compliance staff development compensationbenefits administration policyprogram development salary structurecompensation analysis performance management strategies interviewing expertise staffing and recruiting professional hiring and retention training and development employee relations experience company name city state hr manager to current sunningdale tech thailand coltd type of business tooling and plastic injection company name city state hr adminmanager to responsibility report directly to ceo transformed hr from administrative role to strategic business partner including working with management level to drive key business and implement performance initiative conducted extensive analysis of existing hr organization and development business plan to up dated all policies procedure service program and operation direct hr function including recruiting hiring practice benefit and compensation develop standardized organizational model to clarify authority and responsibilities learning and development as providing guidance on learning and development for manager and their team as well as set up training system implementing and identify areas that need to attention and improvement ensure legal compliance by monitoring and implementing applicable labor law requirements conducting investigation maintaining record representing the organization at hearing deal with complex disciplinarygrievance and hr issues using hr and company knowledge evidencing appropriate decision making skills overseeing and manage all administrative activities of the company ensuring that all work processes are maximized for efficiency sekisui s lec thailand co ltd esie rayong type of business pvb interlayer film for laminated glass company name city state general administration asst chief to one year break for living abroad promoted to fulfill a broad range of hr functions including purchasing and general administration to ensuring that meet the companys goal human resource handle and played a key role in ensuring the successful of a full spectrum of all hr operation system and program recruitment and selection managed recruitment process in an effective and efficient manner maintain uptodate recruitment progress and implemented a reporting process on manpower concerns coordinates negotiates and liaises with employment and advertising agent on service fee advertisement recruitment and interview schedules conducts interview up to executive levels and arranges interviews for management levels managing orientation program for employee to the business and culture training and development identify key skills specialty skills and propose training needs accordingly responsible for developing and maintaining standard developing and meeting objectives continuous improvement of department operations developing strategic plans to meet company goals and managing assigned staff compensation and benefits monitor and alert division manager to any variance of any concerns issues compile all data needed for the annual salary review annual performance appraisal analysis and promotion annual bonus improve and implemented a performance measurement and development supervise and manage all hr function generalist and other job as assign by division manager purchasing supervise and manage all purchasing function both oversea domestic and other concerns supervise and lead the procurement group in all phases prepare purchase requisitions initiative to approve and issues purchase orders in accordance with company policy and negotiated terms and conditions other job as assign by division manager general administration managerial overseeing all administrative activities of the company ensuring that all work processes are maximized for efficiency contributes to team effort by accomplishing related results as needed to supervise general administrative support and serve as a general resource for all direct inquiries from a wide variety requestors planning and scheduling projects and ensuring timely completion work closely to general administration manager and perform executive administrative tasks with supporting all the requestors from both internal and external coordinating workflow and maintaining a productive work environment develop and recommend administrative processes and procedures to assure efficiency work closely with the administrative manager to coordinate efforts towards meeting deadlines and clarifying priorities establish processes and schedules to ensure all required submissions are made accurately and in a timely manner respond to and initiate inquiries questions regarding purchasing personnel facilities administration specialized programs etc explain policies answer questions and independently resolve problems wheneverfeasible company name general manager and hr director as the hr manager will take responsibility for conceptualizing and spearheading new hr initiatives development and management of an effective and responsive human resource functions as well as leading the hr team in the full spectrum of human resource activities as formulate and implement human resource policies and procedures in line with the companys business goals manage compensation and staff benefits programmes including leave management develop and implement performance appraisal and performance management systems for all levels of staff in line with the company objectives manage recruitment and selection activities to meet the manpower requirements of all the departments assess short and long term training needs as well as plan and direct training and development programmes to raise the competency of employees oversee payroll administration and submit all necessary statutory reports to the relevant authorities handle grievances and disciplinary matters plan and carry out company events to foster harmonious working environment conduct exit interviews analyse turnover determinants and implement appropriate corrective actions overseeing and manage all administrative activities of the company ensuring that all work processes are maximized for efficiency type of business steel and metal worksheet education master of public administration national institute of development administration nida comprehensive english course under cultural exchange program city state usa bachelor of education chulalongkorn university accomplishments complete ongoing training in the areas of human resource management pm and apm certification course analytical problem solving and prevention tax isots iso requirements leadership competency and work performance appraisal labor law balance scorecard and kpi happy work place welfare and salary structure recruitment compensation and benefit corrective and preventive action by 8d report and why why analysis technique safety supervisor level software expertise efficient in ms office package and surfing internet skills administrative administrative support advertising as set benefits business plan clarify good communication skills interpersonal skills continuous improvement decision making english film hiring human resource hr law legal compliance managerial managing exchange organizational payroll performance appraisal performance management personnel policies processes procurement progress promotion speaking purchase requisitions purchasing recruitment recruiting reporting scheduling strategic strategic plans type workflow | 0 |
assistant information technology it director summary a high performing and energetic portfolio program and project management professional with proven track record and consistent commendations for delivering largesize mission critical programs and projects of excellent quality in very political and lean environments innovative leader and very adept in agile strategic planning and analysis to optimize operations and push forward new business initiatives through a winning collaborative approach highlights management information systems project development and lifecycle process improvement risk management natural leader quality assurance and control unsurpassed work ethic cost reduction and containment systems implementation experience january to current company name city state assistant information technology it director led the organization towards eligibility in the ehealth exchange information network which will allow the county providers to exchange patient information with other federal agencies non federal organizations through a secure trusted and interoperable network completed detailed survey of the countys privacy security confidentiality and information exchange policies as part of the onboarding process and execution of the data use and reciprocal agreement facilitated the processing of the entrust subscriber agreement public certificates and keys documents outcome upon submission of the application the ehealth exchange committee awarded the county immediately as eligible to participate in the ehealth exchange network due to the comprehensiveness documentation accelerated the organizations participation in nationwide quality efforts and maturity surveys energizing our staff enhancing the organizations status and improving customer services in the process outcome application and review processes were expedited organization was awarded stage maturity from stage for electronic medical record emr adoption in less than months january to december company name city state it supervisor executed the enterprise information technology strategy and worked closely and partnered with the health services cio and stakeholders clinical business detention to establish project and program governance understand and document the business needs advocate effective application deployment strategies and develop high level project road maps outcome clear project prioritization throughout the enterprise which addressed limited resource issues sample projects appointment reminder system document imaging system timekeeping system wristband id deployment dictation system materials management supervised led coached and mentored approximately application support and project management staff in all phases of the it operations and project lifecycle using lean and agile project management methodologies outcome stronger project visibility and customer relationships maturity in terms of organizational project management and service management methodologies expedited help desk ticket resolution minimizing project risks sample projectrelated skills shared with staff project charter project timeline resource allocation issues documentation communications technique lessons learned release checklist and others july to december company name city state senior management information systems analyst developed a comprehensive map and fitgap review and analysis of the clinical workflow and electronic medical records requirements at the different ambulatory and detention facilities in santa clara county outcome enhanced staff awareness of existing processes and steps needed to attain towards the future state for better clinical flow improved inmate care and effective implementation of the electronic medical record emr led a crossfunctional and multidimensional lean six sigma process improvement team composed of clinical and business staff and completed a gap analysis to streamline and expedite the operating room or scheduling and billing processes outcome bills were resubmitted and processed within the same week which improved the revenue dramatically december to june company name city state program administrator defined managed and owned the three year it project and program roadmap project and features prioritization and release strategy of the web enablement of a statewide enterprise case management reporting and payment system for over health and human services providers from the public and private sectors including the successful onboarding of tenants and expansion of user database with very minimal workflow interruption outcome public and private service providers were able to use the case management system and they were able to provide same day services to our clients in need without duplication of services initiated and led the inclusion of hipaa guidelines privacy rule and it security policies to the department workflow and applications by actively collaborating with washington states lawyers and it security staff so that the appropriate language andor workflow can be included and leveraged in confidentiality agreements service level agreements slas vendor contracts and online alerts notices and training outcome department compliance with regulations staff were comfortable with the tool education de la salle university guidance counseling ms guidance counseling assumption college psychology bs psychology agile management uc berkeley extension advanced project management program stanford university scpm project management san jose state university certified lean six sigma black belt in lean six sigma quality and operational excellence harrington institute certified scrummaster csm certified scrum product owner cspo scrum alliance foundation certificate in it service management v2 itil exin project management professional pmp pmi certified professional in health information management systems cphims himss skills streamline agile billing case management contracts clients customer services database dictation documentation electronic medical records features functional health and humanservices helpdesk imaging information technology itil materials management exchange enterprise network organizational policies processes process improvement project management quality reporting san scheduling scrum six sigma service level agreements strategy surveys workflow | 2 |
sales representative summary food service worker with fast food retail and customer service experience trained in food safety and handling also have some sales representative skills highlights reliable and punctual reliable team worker cash handling comfortable standing for long time periods math and language skills conversant in spanish restaurant management excellent multitasker fast learner selfmotivated able to work in fastpaced environment able to count daily bank deposit able to stay busy and focused while on the job experience sales representative sep to sep company name － city state keep records of purchases sales and requisitions select the correct products or assist customers in making product selections based on customers needs product specifications and applicable regulations collaborate with colleagues to exchange information such as selling strategies or marketing information demonstrate and explain the operation and use of products inform customers of estimated delivery schedules service contracts warranties or other information pertaining to purchased products attend sales and trade meetings and read related publications in order to obtain information about market conditions business trends and industry developments complete expense reports sales reports or other paperwork complete product and development training as required swing manager aug to sep company name － city state made sure crew members had designated breaks close and open store in a timely manner run a shift with the full responsibility that comes with being in charge verify that prepared food meets requirements for quality and quantity upsold additional menu items beverages and desserts to increase restaurant profits recorded customer orders and repeated them back in a clear understandable manner operated largevolume cooking equipment such as grills deepfat fryers and griddles properly portioned and packaged takeout foods for customers clean food preparation areas cooking surfaces and utensils maintain sanitation health and safety standards in work areas monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities read food order slips or receive verbal instructions as to food required by patron and prepare and cook food according to instructions investigate and resolve complaints regarding food quality service or accommodations take food and drink orders and receive payment from customers schedule and receive food and beverage deliveries checking delivery contents to verify product quality and quantity clean stock and restock workstations and display cases perform some food preparation or service tasks such as cooking clearing tables and serving food and drinks when necessary serve orders to customers at windows counters or tables count money and make bank deposits investigate and resolve complaints regarding food quality service or accommodations store food in designated containers and storage areas to prevent spoilage take and record temperature of food and food storage areas such as refrigerators and freezers remove trash and clean kitchen garbage containers inform supervisors when equipment is not working properly and when food and supplies are getting low and order needed items operate cash register handle money and give correct change prepare and serve a variety of beverages such as coffee tea and soft drinks assembler apr to jun company name － city state be able to lift at least 30lbs occasionally work under little supervision be fast and efficient in attaching parts inspect operate and test completed products to verify functioning machine capabilities or conformance to customer specifications rework repair or replace damaged parts or assemblies read and interpret assembly blueprints or specifications manuals and plan assembly or building operations shovel sweep or otherwise clean work areas maintain stocks of parts lubricate moving parts disassemble defective equipment so that repairs can be made using hand tools adjust working parts such as fan belts contacts and springs using hand tools and gauges crew sep to nov company name － city state train workers in food preparation and in service sanitation and safety procedures take food and drink orders and receive payment from customers compile and balance cash receipts at the end of the day or shift clean stock and restock workstations and display cases perform various financial activities such as cash handling and deposit preparation wash cut and prepare foods designated for cooking supervise and participate in kitchen and dining area cleaning activities estimate ingredients and supplies required to prepare a recipe check identification of customers to verify age requirements for purchase of alcohol resolve customer complaints regarding food service clean bars work areas and tables present bills and accept payments education high school diploma jun saint james high school － city state united states maintained b honor roll gpa involved with music music projects through and out of school member of latinas club languages bilingual speaks fluent spanish skills cash handling cash register cooking resolving customer complaints delivery expense reports fast hand tools inspecting marketing market meetings money repairs safety selling sales sales reports fluent spanish supervision | 10 |
consultant summary versatile management professional trained in insurance healthcare project management and operational leadership who thrives in dynamic challenging and fastpaced professional environments assertive and enthusiastic with extensive knowledge of risk management and business administration and an unsurpassed work ethic highlights b2b sales and service process improvement strategies contract review management healthcare longterm care product expertise indepth knowledge of markets and relationships t claims file management processes medical terminology and coding knowledge insurance fraud expertise mergers and acquisitions knowledge lean agile six sigma and project management pmp coursework project development and life cycle management business management methodology procedure development business and requirements analysis and workflow planning with quality assurance regulatory compliance sox and financial audits hippa fair credit act experience experience company name city state to developed and managed annual budget in excess of million while actively seeking ways to eliminate or reduce expenses while exceeding revenue expectations drafted action plans and led meetings with department executives to review project status and proposed changes of initiatives monitored costs timescales and resources used to achieve reserve accuracy and claims closure projects as well as staffing management and retention projects running simultaneously minimized staff turnover through appropriate selection orientation mentoring training staff education communication appreciation and development delivered proactive account management by understanding client goals and objectives implemented strategic relationship management processes developed and maintained client specific business plans broadened relationships managed fiduciary duties identified opportunities to increase assets and services fully responsible for technical proficiency of the branch work product to include compliance with client service instructions and performance warranties used various metric driven tools to evaluate performance and identify problem areas in advance of them becoming service issues detailed knowledge of state and federal insurance laws hippa privacy act osha operations regulations affordable health care act icd changes security management and more oversaw compliance and best practice reporting while demonstrating a thorough understanding of corporate policies and procedures communicated with clients carriers and brokers in a professional positive and proactive manner provided exceptional analytical and problem solving skills to all areas of business operations and management ensured consistent execution of client service instructions and performance guarantees provided the skill set and oversight to actively review work of others via file reviews identified and acted on needed coaching opportunities and positioned subordinates for successful development leading to advancement within the organization revised policies and procedures in accordance with changes in local state and federal laws and regulations company name city state consultant to translated observational data from contextual investigations interviews and natural observations into user needs and functional requirements wrote unique text for retail and service websites including general and branded content proofread and reviewed all print and electronic content for correct grammar and adherence to house style developed creative ideas and concepts in partnership with the art director updated company website content including contact information articles and services reviewed and edited colleagues written work for grammar tone voice and creative quality company name city state director of operations to initiated programs that standardized employee training and led to increase in customer satisfaction by over regulatory management and compliance hippa fair credit act privacy act state and federal regulatory control for medical and financial services maintained up to date understanding of laws and regulations and oversaw staff in documentation and management of procedures and processes provided insurance and risk management services to individuals businesses and nonprofit entitiesgovernments as well as loss control and safetyprevention guidance served as consultant and professional expert to clients for medicare part d med supps affordable care act advantage plans as well as various other life health and annuity plans managed agency budgets and accounts including payablereceivable invoicing pl and account reconciliations and all accounting functions within the agency managed book roll transfers of business as well as managing the merger and acquisitions of new books of business and agencies and led the process of merger of data systems and staff complied with all contractual governmental and insurance law requirements as well as profitability management in regards to loss ratios and agency contingency awards designed and implemented streamlined workflow processes and employee manuals for more efficient performance and customer service led training seminars for all operations maintained client relationships of the property casualty and life and health book of business underwriting authority with full underwriting responsibilities for property and casualty business preevaluated new business negotiated rates and coverages reviewed existing book for profitability implementing preventative actions on accounts with questionable history worked with company personnel to provide required data for reinsurance on larger commercial and agribusiness accounts and on negotiation of ratesamendments to policy language to meet client needs evaluated client insurance needs reviewed policy forms and iso language as well as significant work in professional liability markets and translating the company specific language and negotiating changes for specific needs responsible for the overall technological direction of the business which included managing information technology and computer systems fostered interdisciplinary relationships by negotiation and consensus building to attain goals for all disciplines identified customer needs through market research and analysis designed web and other content including monthly newsletters and promotional calendars cultivated positive relationships with the community through public relations campaigns developed and implemented interesting and interactive learning mediums to increase understanding of course materials both in health insurance and commercial lines education certification project management pmp six sigma black belt in process license ca workers compensation claims adjuster certification wcca wccp aic aicm coursework gpa six sigma diploma project management diploma quality management and regulatory complianceauditing designationcertification certified insurance counselor cic license property and casualty lifehealthannuities insurance agent state bachelors program insurance and risk management indiana state university focus in political science and criminology skills account management account reconciliations accounting acquisitions agile art director agency b2b book budgets budget business management business operations business plans coaching ca consultant content contract review counselor credit client clients customer satisfaction customer service direction documentation employee training file management financial financial audits forms functional icd information technology insurance invoicing iso law regulatory compliance longterm care managing market research and analysis materials medical terminology meetings mentoring mergers and acquisitions natural negotiating negotiation newsletters personnel policies problem solving skills processes process improvement profit coding progress project development project management public relations quality quality assurance relationship management reporting requirements analysis retail risk management safety sales san seminars six sigma staffing strategic translating underwriting unique websites website content workflow written articles | 11 |
personal private chef professional summary executive chef with more than years of expertise at the forefront of restaurant operations and menu development i bring an innovative approach to restaurants catered events and hospitality services – one that focuses on costeffectiveness in food and labor with quality to deliver impactful and exceptional cuisine my background includes mexican italian japanese american and fusion of all those cuisines with broad experience in line management staffing new restaurant development and menu planning fine dining scratch kitchens catering onsite and offsite people at any given time retail food outlets concessions and qsrs skills kitchen design workflows operations management product costing cost control innovative menu development team building leadership quality customer service new restaurant openings revenue growth pl performance management imenupro aloha microsoft office suite solomon quest eteac eventmaster caterease food plating and presentation forecasting and planning kitchen equipment operation and maintenance operations management business process negotiation unique com operations management ca optimization cooking performance management cost control personnel clients processes client purchasing customer service quality dc quality control direction quality management english quest financial management reception focus recruitment greek research italian retail kronos sales team building scheduling recipes and menu planning payroll and scheduling menu planning work history personal private chef to current company name – city state traveling around the la and orange county cooking for parties of to plated buffet family style or food stations plus more sourcing wild and sustainable meats fish and poultry with organic produce to produce a memorable event executive chef to company name – city state my goals and direction needed for this milliondollar operation was to bring high quality innovative whimsical comfort food thats interactive for the clientguest experience bringing contemporary californiaitalian fusion cuisine with an emphasis on local farms and businesses using sustainable meats and seafood lounge café grill and banquets are the revenue streams for this property also drove dramatic cost saving of labor and food cost currently trending at food cost and labor cost selected achievements completely revamped menu brought in fresh ingredients and new ideas changed menu seasonally executive chef director of culinary to company name – city state my focus for this milliondollar operation was to bring high quality innovative food so clients and customers feel like they are not in a convention center atmosphere whimsical comfort food thats interactive for the client experience bringing contemporary california cuisine with an emphasis on local farms and businesses with sustainable meats and seafood over saw employees and chefs daily execution of catering concessions and offsite functions from people drove dramatic cost savings and optimization including running a food cost of and a labor cost of of gross food sales only revitalized the menu to bring a fresh approach to our branding mantra chef inspired and culinary driven creation and implementation of new catering menus as well as multiple tailored menus to client specifications education aos culinary arts hospitality management california culinary academy city state high school diploma mary star of the sea high school city state skills kitchen design workflows operations management product costing cost control innovative menu development team building leadership quality customer service new restaurant openings revenue growth pl performance management imenupro aloha microsoft office suite solomon quest eteac eventmaster caterease food plating and presentation forecasting and planning kitchen equipment operation and maintenance operations management business process negotiation unique com operations management ca optimization cooking performance management cost control personnel clients processes client purchasing customer service quality dc quality control direction quality management english quest financial management reception focus recruitment greek research italian retail kronos sales team building scheduling recipes and menu planning payroll and scheduling menu planning work history personal private chef to current company name – city state traveling around the la and orange county cooking for parties of to plated buffet family style or food stations plus more sourcing wild and sustainable meats fish and poultry with organic produce to produce a memorable event executive chef to company name – city state my goals and direction needed for this milliondollar operation was to bring high quality innovative whimsical comfort food thats interactive for the clientguest experience bringing contemporary californiaitalian fusion cuisine with an emphasis on local farms and businesses using sustainable meats and seafood lounge café grill and banquets are the revenue streams for this property also drove dramatic cost saving of labor and food cost currently trending at food cost and labor cost selected achievements completely revamped menu brought in fresh ingredients and new ideas changed menu seasonally executive chef director of culinary to company name – city state my focus for this milliondollar operation was to bring high quality innovative food so clients and customers feel like they are not in a convention center atmosphere whimsical comfort food thats interactive for the client experience bringing contemporary california cuisine with an emphasis on local farms and businesses with sustainable meats and seafood over saw employees and chefs daily execution of catering concessions and offsite functions from people drove dramatic cost savings and optimization including running a food cost of and a labor cost of of gross food sales only revitalized the menu to bring a fresh approach to our branding mantra chef inspired and culinary driven creation and implementation of new catering menus as well as multipletailored menus to client specifications | 14 |
executive director career overview highly motivated public servant for over years in a multitude of facets to include administrative management logistics management budget management emergency management quality improvement management physical and personal security management antiterrorism force protection shipboard operations navigation maritime law enforcement combat readiness training and instruction skill highlights problem resolution selfstarter collaboration and coordination service orientation budget microsoft office quickbooks spreadsheets career accomplishments received various medals and accommodations for superior performance from peace time and combat units professional experience company name － city state executive director administrator for a nonprofit arts and cultural organization in kodiak alaska actively pursued funding sources both private and governmental continuous interaction with community local state and federal agencies for arts education and cultural programming for a remote island community to promote organizations goals through public forums advertisement marketing use of media brochures and various online media outlets aggressively realigned the organizations strategic plan with current and near future goals directly responsible for the grant applications process from creation to reporting i managed grants from state and local sources and as the sole administrator for the kodiak arts council i was required to understand all provisions of all the grants promulgated and administered annual art grants for community members effectively realized a percent increase in patrons through use of underutilized web and social network programs adapted a more ecological friendly system to disseminate newsletters mass mailings and special event notifications applied strategic plan dimensions to annual budget with a percent increase in operating funds budgeted contracted and presented productions throughout the year both professional and amateur performers directed over volunteers for various performances and events contracted and presented master classes for all age groups in dance and music continually added collaborative arts education events with local cultural organizations throughout the year reached out to under served populations in the community through video teleconferencing with outlying villages for workshops sought out and received additional funds to subsidize performance tickets for under served students in the community collaborated with local museums alutiiq baranov and public entities us fish wildlife refuge to plan art exhibitions promote collections and enhance preservation of exhibits company name chief warrant officer four detailed with directing forward operating base personnel in kuwait during operation iraqi freedom for ctf and ctf assets deck watch officer for multiple patrol boats in support of operation iraqi freedom liaison officer for ctf to oman yemen uae kuwait and djibouti detailed with planning and executing training events for at sea enforcement planned and directed personal protective services for us and foreign senior officials inconus and while attached to ctf operation iraqi freedom directed emergency management efforts for military base which included civilian populace initiated background investigations for base personnel provided follow up and reporting of derogatory information to the coast guard intelligence center led full police force assigned to provide security safety and enforce federal and state laws liaison with local and federal law enforcement agencies led andor oversaw investigations for criminal and civil cases administrationleadership command enlisted advisor officer in charge of forward operating base kuwait managed daily routine for all aspects of administrative support to personnel assigned to my units administrative matters included but not limited to travel coordination performance reviews daily event and job schedule management training administration work site coordination with other unitsgroups and other duties as assigned by higher authority developed and implemented tracking system for qualificationscertifications for operational units of all positions in the unit to meet mission requirements trained personnel of various units on human resource requirements such as sexual harassment diversity workplace environment and work life issues administered preventive maintenance program for shipboard small craft to foot and atv systems including cranes winches pulley systems fire control systems minor machinery compressors generators etc contracting officer technical representative cotr for various projects throughout my military career which included large cutter renovations small vessel acceptance and small vessel renovationsalterations cotr for various contractors and subcontractors for recurring shipboard maintenance programs flight deck renewal interior renovations systems renovationsrepairs etc worked with area command staff to develop contract rfps for various shipboard projects including flight deck renewal interior renovations systems renovationsrepairs small craft purchases and large maintenance equipment purchases communications law enforcement officer for drug interdiction alien migration interdiction maritime law enforcement domestic and international fisheries enforcement counterterrorism and antiterrorism strong communications public speaking and senior senior instructor security officer liaison officer extensive seniorlevel presentations to foreign military and officials education us coast guard certification antiterrorism force protection level ii certification excelsior college bsliberal arts bs management and psychology excelsior college bsliberal arts administrationmanagement and psychology focus military education command security officer course export domestic maritime training law enforcement boarding officer course ics applied suicide intervention course military experience company name chief warrant officer four united states coast guard may to september chief warrant officer four bosn operations officer of 7th crew uscg patforswa patrol forces southwest asia detailed with directing forward operating base personnel in kuwait during operation iraqi freedom for ctf and ctf assets deck watch officer for multiple patrol boats in support of operation iraqi freedom liaison officer for ctf to oman yemen uae kuwait and djibouti detailed with planning and executing training events for at sea enforcement planned and directed personal protective services for us and foreign senior officials inconus and while attached to ctf operation iraqi freedom directed emergency management efforts for military base which included civilian populace law enforcement officer for drug interdiction alien migration interdiction maritime law enforcement domestic and international fisheries enforcement counterterrorism and antiterrorism security officerchief of police for coast guards largest base initiated background investigations for base personnel provided follow up and reporting of derogatory information to the coast guard intelligence center led full police force assigned to provide security safety and enforce federal and state laws liaison with local and federal law enforcement agencies led andor oversaw investigations for criminal and civil cases administrationleadership managed administrative offices as executive petty officer command enlisted advisor officer in charge of forward operating base kuwait managed daily routine for all aspects of administrative support to personnel assigned to my units administrative matters included but not limited to travel coordination performance reviews daily event and job schedule management training administration work site coordination with other unitsgroups and other duties as assigned by higher authority developed and implemented tracking system for qualificationscertifications for operational units of all positions in the unit to meet mission requirements trained personnel of various units on human resource requirements such as sexual harassment diversity workplace environment and work life issues administered preventive maintenance program for shipboard small craft to foot and atv systems including cranes winches pulley systems fire control systems minor machinery compressors generators etc contracting officer technical representative cotr for various projects throughout my military career which included large cutter renovations small vessel acceptance and small vessel renovationsalterations cotr for various contractors and subcontractors for recurring shipboard maintenance programs flight deck renewal interior renovations systems renovationsrepairs etc worked with area command staff to develop contract rfps for various shipboard projects including flight deck renewal interior renovations systems renovationsrepairs small craft purchases and large maintenance equipment purchases communications strong communications public speaking and seniorlevel presentation experience instructor senior instructor security officer liaison officer extensive seniorlevel presentations to foreign military and officials certifications antiterrorism force protection level ii certification professional affiliations kodiak high school booster club presentations strong communications public speaking and seniorlevel presentation experience instructor senior instructor security officer liaison officer extensive seniorlevel presentations to foreign military and officials skills liaison security training budget collections credit increase marketing video teleconferencing cases instructor administrative support compressors control systems fire control generators industrial machinery interior renovations maintenance preventive maintenance operations budget management logistics logistics management | 22 |
packaging buyerresearch and development lead summary seeking a full time position in operations purchasing inventory control logistics andor inside sales management highlights operations training and development managementproblem solving customer serviceteam building human resourceseduphoriasupply chainprocurementplanning distributionlogisticsshipping purchasingsaprigid packaging inventory controlwarehouse research and developmentmarketing ceridianiemployeepaychex dejafacetwin apar experience to current packaging buyerresearch and development lead company name maintains all purchase orders and vendor acknowledgements updates vendor weekly open order reports with accurate etas in sap requests component skus with itemsetupgroup in procurement dept updates pir and source list information costs lead times specifications moqs etc per supplier and maintaining master vendor agreements and insurance updates back order reports for upper management to review weekly preserves all new and existing artwork for compliance purposes runs the zbar report weekly and following up with the suppliers with regard to demand and production planning changes schedules all outbound and inbound shipments with suppliers assists with truck requests informationnotes in sap for each shipment mails and tracks packagesshipments sent out to vendors for working projects packaging lead on research and development team for all new projects and licensing agreements with potential and existing clients assists in following up and resolving all arap issues with accounting dept sustains and follows through with all packaging and iso standards with compliance upholds an intricate position and consultants with fsi during the acquisition of farouk wings plastics bottle manufacturer and corresponds accordingly in the integration process consultants in packaging projects and rd inquiries with fsis sister companies beauty elite group and blow pro attends trade show opportunities in effort to build knowledge and upcoming trends and new technologies in packaging development meets with all current and potential suppliers for business development works closely with marketing and fsi ceo on all wet line development and timelines liaison andor consultant between marketing customer service qa purchasing production compliance maintenance lab etc in effort to make sure all necessary precautions and steps are taken prior to starting any new projects with special packaging needs writes and develops new procedural protocols and sops within the company in effort to streamline processes that have always been but need to change in order to have smooth transitions and cohesiveness when something new is introduced with the company assists in planning timeline development and launch of new products assist in writing marketing and product development plans to english language arts teacher company name initiated facilitated and moderated classroom discussions evaluated and graded students class work assignments and papers prepared course materials such as syllabi homework assignments and handouts maintained student attendance records grades and other required records planned evaluated and revised curricula and methods of instruction compiled administered and graded examinations maintained a regularly scheduled conference period in order to assist studentsparents kept abreast of developments in their field by reading current literature talking with colleagues and participating in professional conferences selected and obtained materials and supplies such as textbooks collaborated with colleagues to address teaching and research issues served on academic or administrative committees that dealt with institutional policies departmental matters and academic issues participated in campus and community events acted as the adviser to multiple student organizationsie njhs to operationspurchasing manager company name － city state supervised daily activities relating to operations receiving handling and distribution of rigid packaging facilitated weekly managers meetings between sales operations warehouse teams monitored daily and monthly reports of sales forecasting and expenses in order to meet annual budgets and goals delegated and implements changes for all departments assessed all employee time off requests and staffing needs administered training and development for all new employees conducted annual employee reviews and pay recommendations handled the purchasing and inventory control of a multimillion dollar warehouse conducted and directed annual physical inventory managed the top three branch accounts for the purposes of maintaining system processes mentoring and training apap knowledgehandled customer payablesreceivables implemented all new procedures and training provided on a branch level assisted upper management in setting and creating objectives in order to meet annual budgets and forecasting for the houston branch sr account coordinator company name － city state directly responsible for managing multiple core accounts for the purpose of providing excellent customer service entered all sales and purchase orders with accuracy according to customer specifications executed po followup on a daily basis to insure all shipments were indeed on time and within conformance of customervendor expectations worked directly and developed valuable relationships with vendorssuppliers and logistic companies processed invoicing on a daily basis and provided all supported documentation in order to improve branch dso ie bols pods and memos implemented annual price increases to meet budgets and margins professional accomplishments sheldon isd teacher of the year michael r null middle school tricorbraunnominated for customer service satisfaction award years in a row tricorbraunpromoted to houston branch operations manager within first years of employment tricorbraunhouston branch grew in gross profit and personally nominated for branch quality award in the first year of managing branch tricorbraunrecognized in the industry as a top performer and leader education bachelor of arts englishsociology sam houston state university － city state englishsociology texas teacher certification english ec generalist k esl additional information additional work history and references available upon request skills academic accounting apar administrative streamline ap ar budgets business development ceridian conferences consultant clients excellent customer service customer service documentation english forecasting gross profit human resources instruction insurance ie inventory inventory control invoicing iso team building logistics notes managing marketing materials meetings mentoring works packaging payables policies problem solving processes procurement marketing and product protocols purchasing quality qa reading receiving research sales sap shipping sop staffing supply chain teacher teaching | 22 |
manager of golf operations career focus innovative and creative business leader with a proven track record in managing business operations on a large scale from conception to launch while driving brand growth and improving sales experienced manager recognized for building strong client and customer relationships while leveraging excellent negotiating skills to achieve brand success respected business manager with extensive experience in the golf industry adept at identifying emerging trends and opportunities passionate business development specialist skilled in impacting the visibility profitability and performance of the brand through orchestration of competitive market intelligence track record of developing highly successful campaigns within budget on schedule and surpassing corporate goals excellence in creating and managing revenue streams adept at leading by example marshaling resources and creating professional atmosphere to accomplish objectives effective communicator with strong motivational skills and the ability to support operational goals and meet business team objectives exceptionally skilled professional with demonstrated excellence in building and driving superior operation success and strategic planning champion at programproject development operations analytical intuitive expert with proven record of reaching target customers and identifying emerging trends core competencies business operations customer service marketing sales communication negotiations administrative management staff supervision workflow optimization productivity improvement project management technical troubleshooting quality control adaptive business development operations management pl brand development vendor relations market trends professionalism team leadership strategic analysis territory development analysis planning resource optimization cost reductions strong work ethic continuous improvement summary of skills photoshop imageready ms project ms office word access excel powerpoint webmultimedia coldfusion flash search optimization web server administration content management systems professional experience manager of golf operations company name city state spearheaded the management of daily operations necessary to maintain profitable golf facility for a corporation strategically utilized strong understanding of marketing event management and sales to drive revenue for golf operation developed and launched integrated multichannel packet catalog web and direct marketing campaigns that propelled sales from 700k to a projected 2m by yearend led market launch of new products identified opportunities researched new product possibilities collaborated with team and created campaigns generating 500k in sales created web transformation from previously archaic intranet into a dynamic website improving communication wrote catalogs course guides and training brochures that enhanced the sales reps understanding of complex product features and services to help our membership showed enthusiasm while performing ongoing customermarket research and demographic profiling to identify and capitalize on unmet market needs to get and retain members leveraged strengths in costeffective marketing management and account negotiations to end each year an average of under budget without compromising business growth goals banking officer company name city state developed relationships with businesstobusiness clients used an integrated approach to create balanced programs for clients to build their respective brands and businesses using firstbank financing selected accomplishments managed firstbank branch locations tellers cashiering front office opening or closing procedures knowledge sharing sales goals and reviews provided expedient service cited as key to consistently high client focus and a increase in referrals in ensured all files were complete prior to underwriting handoff and coordinated effectively with title companies to ensure smooth closings successfully processed some of the most challenging loan applications eg firsttime borrowers selfemployed applicants and borrowers with problematic credit histories knowledge including core banking mortgage loan originations fulfillment servicing securitization and the secondary mortgage markets experience with other consumer finance products manager company name city state selected accomplishments served as primary assistant on events for multimilliondollar accounts and successful tournaments assumed a lead role in pitch team meetings due to strengths in presentation and negotiation skills and major accounts 500k to 1m initial contracts generated junior golf revenue of between and education bachelor of science business management marketing university of colorado city state gpa graduated cum laude business management marketing graduated cum laude skills photoshop approach banking brochures budget cashiering catalogs catalog closing coldfusion content management contracts credit client clients direct marketing event management features finance financing flash focus front office imageready market research market marketing marketing management meetings access excel ms office powerpoint ms project word multimedia negotiation negotiations optimization sales web server website yearend | 21 |
special finance manager summary seeking the position of commercial underwriter ii where i may employ my expertise in special finance management cost risk analysis ltv dti structured negotiations and audit controls providing the company with the highest level of strategic services and profitability highlights strong management skills in strategic planning organizational reengineering budget analysis process productivity and quality improvement talented in leading and developing business opportunities and marketing strategies to maximize profitability accomplishments phi beta kappa honor society experience company name december to february special finance manager city state managed and directed overall special finance administration and operation of automobile dealership achieved an average sales per month new cars rise in overall sales within the first months reengineered management methods which streamlined operations and increased sales conducted ongoing analyzes to evaluate the efficiency quality and productivity of operations increased dealerships rating to dealer in the district and in sales in the north east texas region which significantly increased overall profitability for the company developed and implemented employee relations programs to increase morale productivity and efficiency encouraged and supported a teamlike work environment after taking over special finance management position increased the ssi sales satisfaction index from the mid s to worked extensively with media personnel to coordinate advertising for print and radio developed directed and monitored comprehensive communications and advertising programs through implementation of various media designed to achieve desired results organized coordinated and implemented companys advertising and marketing strategies into everyday operations set up and arranged special activities and events to promote the company and its services managed and administered a monthly advertising budget company name july to december dealer relationships manager drm city state july december marketing and sales of the companies underwriting guidelines and programs in specific markets of chrysler dodge jeep ram dealerships securing financial lending opportunities for chrysler financial corporation in the areas of retail finance wholesalefloor planning finance and leasing managed dealer accounts assisted in the loan process acted as a liaison between dealerships and the corporate offices maintained account management software produced month end reports provided training on all chrysler financial programs and initiatives managed dealer accounts through physical visits phone calls emails faxes and follow up coordinated and assisted funding and credit with the loan process conducted sales and finance presentations to demonstrate use of company products maintained complete confidentiality of all dealerships and chrysler financial corporation company name june to may senior lbm manager city state responsible for timely and accurate billing for strategic contracted customers with revenue in excess of million per month researched and resolved complex customer inquiries and issues developed business process and billing procedures for the large business market billing department trained and informed billing team on system modifications and procedural updates key player in creating new processes and systems during deregulation of the texas electrical market knowledgeable in the rules and regulations of the texas deregulated energy market including ercot processes electronic data interchange edi transactions and public utilities commission regulations conducted quantitative analysis of information affecting investment programs of public or private institutions market price analysis of indexed priced electricity in the commodities exchange arena lead auditor and process writer for iso compliance company name november to may senior market analyst ees city state managed analyzed and administered a multimillion dollar budget for operating expenditures in the energy services large business and trade market responsible for financial performance analysis risk analysis business planning for investor relations conducting quantitative analysis of information affecting investment programs of public and private investors and institutions based on the nymex and current houston ship channel price analyzed budget variances and initiated appropriate guidelines to more aggressively control expenditures and increase profitability established budget and risk guidelines to operate more efficiently to increase profitability for investors and the company as a whole education stephen f austin state university bba general business business administration city state us stephen f austin state university nacogdoches tx bba general business business administratio expected graduation august trinity valley community college associate of arts city state us trinity valley community college palestine tx associate of arts may gpa top class phi beta kappa honor society | 15 |
social media communications manager education master of business administration business university of maryland university college city state bachelor of science journalism mass communication public relations north carolina agricultural technical state university city state summary dedicated creative and highlymotivated communications marketing professional with exceptional interpersonal skills and over seven years experience in the field adapts well to different environments and has the ability to learn new systems quickly areas of expertise include web and print content development and editing social media content development and monitoring brand management and project management among other skills experience social media communications manager to current company name city state works with chief strategist as well as onsite managers to assess communications needs of nonprofit organizations formulates communications plans and social media strategies tailored to client needs oversees the implementation of communications plans and social media strategies for local nonprofit organizations attends local client events and works with onsite client managers as well as content development managers to do live social media posting from client agitate media and parent company mam squaredllc accounts evaluates campaign results community outreach involvement manager technical community manager to company name city state wrote and edited content for company enewsletters developed and edited marketingpromotional material and presentation content for special projects and events updated company website with relevant material using the kentico content management system managed social media campaigns to promote engagement amongst technical groups on facebook linkedin youtube and twitter worked collaboratively with it and web department directors to implement complex website changes and revisions generated and analyzed monthly engagement data to recommend and implement necessary tactical revisions served as liaison between membership and high level executive leaders developed and managed strategic plans to increase engagement membership within scientific technical groups managed logistics for special events and activities managed budget and allocation of funding for special events and activities marketing coordinator to company name city state designed laid out wrote and edited all messaging for company marketing material managed maintained and updated all content on company website implemented company website redesign twice assisted web vendors with seo strategy implementation drove and monitored web traffic using google analytics reports managed social media efforts on facebook and twitter developed fliers for events and programs managed wrote and edited monthly newsletters for staff consumers and board members worked with community outreach department in providing media support assisted with the development and execution of communications and marketing plans organized publicized and coordinated staff presence at various internal and external events youth department assistant to company name city state wrote web newsletter for an audience of more than people biweekly contributed and implemented creative ideas to revamp web newsletter contributed articles to the homefront magazine printed publication edited homefront magazine adhering to ap style rules processed payroll for nationwide camp staff updated web content for nationwide camp website and company intranet using dreamweaver responded to nationwide staff and general inquiries in a professional manner daily reviewed analyzed and evaluated camp financial assistance applications and awarded funds appropriately monitored planet d social media message board for children with type diabetes daily program coordinator intern to company name city state managed all aspects of program ranging from public relations to budget development and implementation created compelling marketing material to advertise program events developed and implemented program schedule curriculum and related events for teens ages years old coordinated and supervised all program functions and special activities scheduled speakers tours structured activities and project work constructed annual summary and annual report for the human relations department public relations intern to company name city state served as a liaison with local press as ymca representative at local events ensured press knew where to setup at local ymca events ensured press had all background information and material needed on ymca at relevant local events assisted the financial development department with the development of the mayors challenge campaign an initiative to fight obesity in guilford county continual management of media relations for the mayors challenge campaign including psa development and radio script writing performed copy editing on local ymca website created fliers for various events public relations intern to company name city state developed feature stories for athletic departments website regularly updated content on athletic departments website interviewed sports coaches and various sports team members for newsletter content wrote press releases weekly technical skills adobe creative suite dreamweaver frontpage microsoft office microsoft outlook oracle procurement joomla content management system kentico content management system | 20 |
ceo president executive profile senior marketing executive experienced in the music sports and entertainment industry with an ability to build market presence track record of accelerating growth by creating and executing integrated marketing and strategic marketing programs that improved visibility sales and account base product development social media marketing strategic marketing planning multi media marketing advertising print broadcast web internet leadershipteam building brand image development management promotions pr management vendor sponsor negotiations market research competitive analysis skill highlights product development social media marketing strategic marketing planning multi media marketing advertising print broadcast web leadershipteam building brand image development management promotions pr management vendor sponsor negotiations market research competitive analysis core accomplishments successfully developed products from the ground up to produce substantial revenue growth launched successful marketing initiatives for new clothing lines with first year sales ranging between m 15m in sales collaborated and worked with record labels in accomplishing sales of over m album and singles sold expert management capabilities include strategic planning p l accountability budgeting and supervision forged innovative partnerships with businesses sports music agents through jointdevelopment alliances highly profitoriented committed to increasing efficiency and maximizing the contributions of each employee a record of success managing advertisement agencies sports and music agents to achieve record success with marketing initiatives achieving m in retail sales for artist rapper tis akoo brand during first year of business professional experience january to current company name city state ceo president a full service branding marketing consultant company whos goals and objectives are to achieve the highest standards possible in everything that we do we are committed to our goals and priorities which are to offer a service that enable our clients brands the best opportunities to increase their business while simultaneously reaching their goals we approach all clients projects with a high level of competitive creativity and flair as well as to service our clients at the highest professional level january to current company name city state creative director owner successfully developed products from the ground up to produce substantial revenue growth launched successful marketing initiatives for new clothing lines music album releases expert management capabilities include strategic planning p l accountability budgeting and supervision forged innovative partnerships with businesses sports music agents through jointdevelopment alliances highly profitoriented committed to increasing efficiency and maximizing the contributions of each employee a record of success managing advertisement agencies sports and music agents to achieve record success with strategic marketing plans and initiatives responsible for daily operations of company implemented marketing strategies and special event planning for the clothing line collaborated with marketing public relations agencies to secure strategic partnerships with artist record labels etc to secure product placement endorsement opportunities for brand exposure managed a national sales team of sales representatives sales assistants negotiated advertising rates and placed advertising with prime print media outlets websites and blogs led all marketing efforts ensuring company consistently surpassed sales goals collaborate with sales to build and execute effective retail marketing plans to build exposure at brick and mortar locations and popular on line retailers liaison between manufacturing company and factories to insure proper manufacturing and distribution of the brand product april to june company name city state executive brand consultant brand manager kemistre oved apparel group provided marketing strategic planning for oved apparel brand akademiks prpsprps goods parish nation born fly co developed effective social media marketing campaigns for brands by developing partnerships with fashionlifestyle bloggers stylist fashion editors formed strategic partnerships with artist managers athletes trendsetting personalities to secure product placement andor endorsement opportunities to secure more exposure collaborated with sales retail partners to develop effective and strategic retail marketing plans to drive customer and sales traffic researched worked with design team on product development and trend analysis in planning collections for brands january to august company name city state vice president of marketing provided marketing and business leadership focusing on industry verticals delivered immediate impact through successful strategic partnerships and vigorous market development exceeding projected sales of 8m producing 15m successfully oversaw and increased brand awareness for five brands including akoo play cloths personally secured a clothing deal for akoo brand with actor and rap star ti projected to produce 10m in sales in first year of business manages the relationship with sports agents athletes artists music and fashion executives to execute successful advertising and media projects played a key role in identifying and developing new relationships andor partnerships with notable business entities and community leaders credited with being highly successful in accessing and negotiating local and national media opportunities effectively assists sales with product placement recommendations and acquiring key influencer accounts leading to overall sales growth develops tactical marketing plans to support overall systemwide sales plans collaborated with creative director on trend analysis for collection researched and worked with production design team on product development and quality control issues january to december company name city state vice president of marketing brand partnerships include famous artist and tastemakers including mia kid sister dj clue jadakiss keyshia cole allen iverson developed and implemented marketing plans with a staff of to develop brand awareness for the akademiks clothing company which led to becoming the 3rd top selling urban clothing line in its first year explored and followedup on leads and marketing opportunities in across the country researched and developed coop retail marketing programs with retailers nationwide leveraged music entertainment and sports relationships to promote the akademiks brand identified and coordinated with notable fashion stylist to achieve strategic product placement opportunities developed first major ad campaign for an urban collection featuring multi platinum artists jadakiss fabolous and dj clue instrumental in projected first year sales of million dollars sponsor for major radio marketing convention the mix show power summit in south beach miami february to july company name city state east coast dir of radio marketing promotions accountable for securing radio play and exposure for all interscope artist including jadakiss eminem gwen stefani cent critical part the successful album sales of coventure labels such as ruff ryder ent shady records aftermath records developing new artist label tde kendrick lamar instrumental in the album sales of various interscope records artist such as dr drebep black eyes peas wil i am fergie created new revenue streams through co branding opportunities with other lifestyle brands planned and implemented marketing and promotional strategies for artists and joint ventures to increase sales increased airplay of arista artists by creating relationships with regional directors of promotion in each market proposed various actions which lead to improving the health and profitability of the company orchestrated domestic and international promotional radio tours for artists conducted sales research with retail outlets maintained quarterly departmental budgets financial statements and a staff of people developed effective strategic marketing plans that contributed to platinum sales of all interscope records artist ar consulting effectively connecting writers and producers with artist and labels march to july company name city state sr national director of marketing created innovative business solutions through applying leadingedge marketing plans leading to record breaking record sales of various artists million records sold worldwide played a critical part the successful album sales of coventure labels such as bad boy and laface spearhead strategic marketing plans to secure radio airplay on major radio outlets and formats managed nationwide college radio rep team college reps nationwide to secure exposure for artist at college radio and campuses instrumental in the album sales of various arista artists including whitney houston tony braxton and usher planned and implemented marketing and promotional strategies for artists and joint ventures to increase sales increased airplay of arista artists by creating relationships with regional directors of promotion in each market proposed various actions which lead to improving the health and profitability of the company orchestrated domestic and international promotional radio tours for artists conducted soundscan research with retail outlets maintained quarterly departmental budgets financial statements and a staff of people developed effective strategic marketing plans that contributed to one of aristas most successful years in the labels history million in one year education binghamton university city state broome marketing business admin bachelor of science skills advertising branding marketing budgeting budgets business solutions competitive consultant creativity creative director communications edge event planning fashion financial statements leadership design director marketing analysis operation management marketing plans marketing strategies marketing retail marketing market development negotiating multi media product development producing profit promotion public relations quality control radio research retail selling sales sales plans strategic strategic marketing social media marketing strategic planning supervision trends websites event planning | 16 |
product specialist professional summary seeking a fulltime opportunity that relates to business administration core qualifications critical thinking eye for detail effective multitasker verbal communication territory growth business development strategic planning time management ability experience to current product specialist company name － city state checked in vendors changed and verified prices created and tested promotions emphasized fast friendly customer service offered product recommendations when appropriate to sales representative company name － city state coldcalled prospective customers to build relationship maintained productive relationships with existing customers through exceptional followup after sales delivered products to customers in timely manner established new customer accounts evaluated competitors and performed market research achieved monthly sales goals to fitness coach company name － city state suggested exercise modifications to individual students to avoid strain and injury encouraged members to continue attending group fitness classes corrected dangerous movements and suggested alternate exercises talked oneonone with members about their fitness needs and eating habits to assistant manager company name － city state executed cash transactions quickly and accurately greeted all customers oversaw overnight store operations including staff assignments and production lists delegated tasks to team members to optimize productivity supervised employees per shift ordered and shelved weekly sale items for customers developed positive vendor relationships verified inventory counts bookkeeping backup education november business administration aib college of business － city state business administration may business administration des moines area community college － city state business administration personal information place of birth pella iowa date of birth march 16th present resident in knoxville iowa sex female status married hobbies travel hiking biking reading writing skills microsoft office word excel outlook and powerpoint great organizational skills selfstarter excellent problem solver additional information volunteer work march to current marion county humane society knoxville iowa walked dogs worked on obedience training | 7 |
receptionist and veterinary technician summary dedicated and focused office administrator who excels at prioritizing completing multiple tasks simultaneously and following through to achieve project goals seeking a role of increased responsibility and authority receptionist who answers a high volume of incoming calls while handling inperson inquiries from clients and colleagues flexible and hardworking with the drive to succeed highlights microsoft office proficiency excel spreadsheets meticulous attention to detail selfdirected time management professional and mature strong problem solver resourceful dedicated team player strong interpersonal skills understands grammar proofreading quickbooks expert arap medical terminology mail management selfstarter motivated dependable power point proficiency outlook proficiency internet research dedicated with a reputation for consistently going beyond what is required experience receptionist and veterinary technician june to september company name － city state scheduled surgeries and routine appointments drew blood samples developed xrays managed inventory and documentation ordered medical supplies and animal food administered vaccines medication and performed lab tests assisted in surgeries and euthanasias administrative specialist and personal assistant may to december company name － city state general administrative responsibilities included coordination of calendars scheduled and coordinated arrangements for meetings anticipated conflicts and needs processed expense reports and regular communications for crossfunctional departments provided systems support establishing appropriate documentation and tracking of business processes include budget reports and updating church members on new songs custom computer program ccb demonstrated excellent knowledge of skills with specific and commonly used office software eg ms office excel and power point expert knowledge of new song community churchs specific processes egccb and kept current on all training and upgrades created mail distribution process and maintained on a daily basis used appropriate discretion in the management of information and managed confidential new song community churchs information in a professional manner balanced tasks activities and productively set priorities of projects in conjunction with pastors needs understood the strategic business objectives of assimilation within the church including managers and staff to execute appropriate administrative tasks to accomplish business objectives productively created and maintained spreadsheets to accurately track expenditures by project administrative executive and accountant february to december company name － city state provided excellent customer service to clients provided assistance to staff by performing general office work such as filing scanning printing and invoice processing prepared invoices billed clients and initiated payment plans if necessary provided constant telephone inperson and email contact with customers responsible for managing the office answered phones filed prepared monthly financial reports and financial analysis etc presented quotes to customers for communication services accountable for cash transactions and balance incoming revenue on a daily basis managed accounts receivable and accounts payable by the use of quicken books fitness executive and corporate sales representative november to december company name － city state engage members and prospective members in product sales and promotions schedule preventative maintenance and vendor management maintain corporate partnerships and drive lifetime membership sales responsible for daily currency handling ability to perform cpr and use an aed greet and assist all members and staff in any needs or issues that arose within the club on a daily basis education associates degree business management harford community college － city state united states emphasis in business management and biology emergency medical technicianbasic emergency vehicle operator cpraed certified fire science maryland fire and rescue institute － city state united states diploma north harford high school － city state united states graduated with honors presidential academic achievement award student government representative interests chiari and syringomylia foundation as a sufferer and member of chiari and syringnomylia foundation it is an organization i hold very dear to my heart i have promoted fundraised and organized charity walks i have gotten corporate sponsors and donors as well as organized doctors and speakers to present and educate on the subject bel air volunteer fire company as a member of bel air volunteer fire company i was trained to provide emergency medical care maintain composure in stressful and high intensity situations i also was taught defense yet safe driving of an ambulance as well as filing proper state documentation i also served as support to other fire stations and community functions habitat for humanity as an active participant in habitat for humanity i helped rehabilitate restore and build housing for the less fortunate in my local community i learned a sense of community hard work dedication and appreciation march of dimes as a participant and volunteer of march of dimes i have fund raised hundreds of dollars for babies and children with diabetes i have also walked numerous miles in their honor i have worked registration tables and water booths skills arap administrative billing systems business processes cpr excellent customer service filing financial insurance inventory excel ms office outlook power point microsoft word internet research policies processes protocols quick books | 7 |
domestic violence counselor advocate summary i am a responsible selfstarter who communicates well and is dedicated to providing great customer service and staff support i am comfortable working autonomously or in a teambased setting i am both calm and focused great at prioritizing completing multiple tasks simultaneously and following through to achieve project goals experience current company name － city state domestic violence counselor advocate the nonprofit organization that iwork for has had a contract with the department of children and family servicesof san bernardino county since to provide domestic violence counselingeducation advocacy and support for their staff and clients at their easternoffice i work onsite at the county office monday through friday 8am to 5pm andprovide the follow duties crisisintervention trauma informed care preventative services and support servicesto victims of domestic violence their families as well as cfs staff servicesinclude assessing victims for danger safety planning assisting victims to getinto emergency shelter providing weekly domestic violence education classesand groups accompany and advocate for clients at the juvenile dependency andor superior court as well as linking victims up withadditional resources in their community how iprovide support services to the department staff is by attend daily rams riskassessment meetings these are meetings where the social workers and i providethe information collected from the family and present them to cfs socialworkers supervisors and management regarding which key factors are present whichare not assessing the degree of risk in a family and if the family has a plansupport system and the likelihood of future maltreatment to a child oradolescent i will also attend tdms team decision making meetings a teamdecision making meeting is a collaborative process designed to produce the bestjoint decision concerning the family the childs safety and placement withcontributions from children family cfs staff family membersparents thechild when appropriate community partners service providers fosterparents familys support networks and other supports as invited i followupand documented the outcome of each referral till services are completed andcases are closed i also present yearly workshops andtraining for cfs staff new hires and interns regarding domestic violence ialso continuously develop and provide brochures written material and thelatest information to raise the awareness of domestic violence part of myregular office duties includes completing a daily service log daily casenotes new client intakes preparing referral outcome reports and letters forthe department or court and monthly summary reports company name － city state shelter hotline advocate i took a graveyard position at this shelter working nights a week hours each night from 10pm to 8am my duties included taking nightly hotline calls conducting crisis intervention over the phone and in person conducting shelter intakes if appropriate or referring the caller to other requested resources in their community i would provide onsite supervision of the shelter and its residence overnight daily duties included walking the shelter every hour assuring that the residents follow the house rules for example safety bed time curfew noise level and any conflict resolution that may occur working with shelter clients consisted of teaching independent living skills such as cooking household chores laundry personal hygiene interpersonal communication and the effects of domestic violence as well as working with them on communal living skills occasionally i would dispense medication first aid hygiene products or transporting the clients and their children to the er as needed i performed daily documentation of clients behavior actions and needs that they may have throughout the night in their file part of my administrative duties was to maintain update and submit accurate documentation of our hotline reports and closing the files of clients that exited the shelter i would also make sure the shelter and offices were maintained in a clean organized fashion by providing a variety of housekeeping functions on a daily basis i was frequently asked to ensure that all new personal were well versed and trained on the overnight shelter operations and procedures by providing training for new employees interns and volunteers company name － city state domestic violence counselor advocate i began working with this agencyas an administrative assistant helping the office program director my regularoffice duties included answering and screening a heavy volume of phone callswhich for the first years included hotline calls handling the mail filingmaking copies maintaining accurate inventory of office supplies orderingsupplies and assisting clients with intake paper work aftercompleting the state mandated hour training i worked my way up to advocatepart of my new duties included assessing clients and providing crisisintervention when needed i facilitated support groups and life skills empowermentworkshopsin when our office program director lefti took over managing the day to day operations of our outreach center as wellas working with clients one on one from the added responsibility wasto coordinate with a local organization that provided us with food for our foodpantry when we used to buy the food in the past i collaborated with localcommunity partners agencies and organizations so that we all work together toprovide clients and their families with as many services as they need on themountain i planned and put on fundraisers and event in the community to raiseawareness for domestic violence and sustain our agency this was accomplishedby our take back the night event our candlelight walk ice cream social aswell as tabling at yearly resource fairs and making presentation to our localschools agencies and organization i was also responsibly to train our newoffice hires and volunteers as well as doing my part in presenting at our statemandated domestic violence training that the agency conduct times a year company name － city state administrative assistant my general office duties included fieldingand screening phone calls for administration and sales representatives i handled daily billing and invoicing for twooffice locations one being out of state in saint louis mo i was responsible forall the accounts receivable and collections i assisted in coordinating ltl shipping andprepared import documentation for customs acor imported their ball bearing partsfrom china i prepared all daily reports spreadsheetsreturn goods authorizations and payable verification and verified potential clientscredit references and provided references for existing clients company name － city state administrative assistant my responsibilities included conducting ireview drug test reference and criminal background checks on potentialemployees in accordance with eeoc regulations and agency standards my daily duties included updating andmaintaining client and employee data on the agencys computerized systemperformed clerical duties such as typing faxing and sending emails as wellas handling all of the agencys correspondence i addressed clients andemployees inquiriesconcerns by assisting them or directing them to theappropriate party in a timely manner i scheduled and conducted interviews withclients and potential employees i performed followups with clients duringemployees first month of work and checked on them on a regularly basis responsible for all accounts receivable andaccounts payable i also created and maintained the agencyswebsite education citrus college general education general education glendora high school west college medical assistant high school diploma domestic violence 40hour training languages bilingual fluent in spanish skills microsoft office word excel power point outlook programs aimsi oms systems ups worldship and alice apricot type wpm key touch by sign touch | 4 |
project administrator engineering summary a consistent team leader with great analytic and interpersonal skills highly focused in achieving and maintaining excellent customer relationships to assist you in achieving your organizational goals i have over years progressive experience in accounting property accounting and project administration and have deliver consistent contributions to increased productivity decreased cost and produced strong revenue gains through teambuilding selfmotivation and development highlights flexible team player analytical reasoning financial statement analysis compliance testing knowledge strength in regulatory reporting budget forecasting expertise account reconciliation expert adobe software proficiency complex problem solving strong organizational skills expert in customer relations general ledger accounting flexible team player advanced computer proficiency pc and mac flexible team player flexible team player flexible team player flexible team player expert in customer relations advanced computer proficiency pc and mac experience project administrator engineering jan to jan company name － city state direct reporting responsibilities to the executive vice president maintained general ledger financial statements and other financial reports analyzed and interpret monthly variances and trends between budgets and actual results in developing projections and forecast prepared monthly billing base on contracts project progress report and workinprogress report prepared and analyzed quarterly backlog report to forecast revenues and employees productivity reconciled monthly bank statements and deposit daily cash receipts used aia documents to prepare prime and subconsultant contracts audited and approved subcontractors invoices for process and payment assisted controller with year end audit monitored job cost report to ensure employees are charging to the correct projects year end cam reconciliation for rental properties prepared monthly invoices for tenants in compliance to lease agreement process bank deposit and updated accounts receivable project administrator jan to jan company name － city state prepared monthly billings and revenue forecast prepared financial reports and analyzed variances prepared office earnings report and distribute to the officers prepared rate schedule to be use in contract proposals prepared project status reports monitoring costs and charges associate with each project attend department meetings and advised project managers of project overruns reviewed consultant invoices and code to the correct project numbers and general ledger accounts prepared monthly cash flow projection prepared standard forms reports semiannually for the government prepared tax reports quarterly or semiannually for several states assisted controller with year end audits coordinated with insurance company to provide insurance certificate to clients senior staff accountant jan to jan company name － city state prepared and analyzed financial statements on a monthly basis reconciled and process employees expense report to american express charges reviewed and analyzed general ledger on a monthly basis reconciled monthly bank reconciliation daily cash reconciliation process bank deposit and updated accounts receivable project accountant jul to current company name － city state aligned all financial activity with the regulations of the gaap provide weekly cash forecast for the eastern region ensure accurate and timely billing for both external and internal customers update project budgets for all projects assign to me calculate and recognize revenue in accordance with us gap for all projects setup all aspects of new projects which includes budget contract information and revenue recognition base on contract perform monthend close procedures pertaining to billing accounts receivable baddebt provisions and contingencies journal entries and reconciling monthly meeting with the director of operation in regards to project income statement education mba business administrator american intercontinental university － city state business administrator ba accounting florida international university － city state accounting skills accounts receivable aia bank reconciliation billing billings budgets daily cash receipts cash flow consultant contracts controller clients financial financial reports financial statements forms general ledger general ledger accounts government insurance meetings excel microsoft office applications office powerpoint pivot tables presentations prime progress proposals express reporting spreadsheet tax timberline | 17 |
subject matter expert information technology assistant qualifications sap hp alm network configuration database management document management troubleshooting resolution system development execution enduser training enduser training customer service website maintenance mac autocad relevant experience recognized as of top agents promoted twice for excellent customer service experience subject matter expert information technology assistant september to current company name － city state responsibilities sap data validation and population for real estate fixed asset and plant maintenance modules assist support and coordinate with missions to create database sap ids for testing enrichment of loaded data validate data extracted from legacy databases communicate with missions to confirm clarify submitted data assist in extraction and validation of mission data create automated data validation spreadsheetstemplates prepare data for upload into umoja performing required calculations and adjustments run lsmws in order to upload entities data into sap during conversion process validate data loaded into umoja run reports and edit mission data in sap create manuals guidlines instructions and cheat sheets for data conversion and testing processes develop excel spreadsheets to calculate and show the statistics of reoccurring problems prepare test scenarios in hpalm and populate the input data accordingly coordinate with other functional teams for the preparation of scenarios input data and execution of test scripts organise testing sessions with extendedteam testers execute test scenarios as part of the umoja team and guide the extendedteam testers in the execution identify and raise defects and coordinate with responsible teams retest failed scripts after defect resolution creation of training materials for data validation and testing in sap sap test script authoring execution and defect resolution for product integration testing and user verification testing supported tier production support activities accomplishments created template and assisted in creation of reports to help automate formatting of data for easier lsmw uploads which reduced the time needed for preparation of data to hour and eliminated transfer errors created automated data validation spreadsheet to decrease validation time by and improve quality of the validation by enabling focus on substantive rather than mechanical errors successfully completed data conversion and load activities for all peacekeeping missions in umoja foundation cluster and cluster deployment approximately entities each cycle consisted of mock data conversionloads dress rehearsal and production load successfully accomplished until now umoja cluster data conversion load cycles mocks and dress rehearsal for unon unep escap unhabitat ochageneva for fixed assets equipment and real estate items continuing involvement in cluster data conversion for production successfully supported or completed product integration testing pit and user verification testing uvt cycles for umoja cluster information technology assistant osau october to august company name － city state responsibilities conduct walkthroughs on un floors to verify locations staff and space configurations assist project managers evaluate vacancies overcapacities and room type changes interact with staff in the environment to inquire about any changes on the floor and to answer any questions contact staff and department focal points to confirm any discrepancies record and report any discrepancies in staff information and make any necessary changes in un staff telephone directory untel and voicedata messaging service vms databases record and report any discrepancies in floor plans and make any necessary changes in aperture clean monitor and maintain aperture data to assure accurate floor plans assist property management inventory control unit with occasional inventories and property verifications create reports in sql and microsoft access for project managers to aide in space planning assist afps in the cleaning and restructuring of un staff telephone directory database untel and processes clean monitor and maintain un staff telephone directory database untel and voicedata messaging service vms database to assure accurate staff location and information create new staff entries in un staff telephone directory database untel and voicedata messaging service vms create and run queries in sql and microsoft access to edit databases upload and update untel and aperture databases develop excel spreadsheets to calculate and show the statistics of reoccurring problems develop sops for my position to help in training efforts develop create and maintain document management database and online library using visual studios for department website vb script aspnet beta tester for cafm assist contractor in the development of cafm space and asset management system occasionally assist in computer hardware and software installation and troubleshooting beta tester for umoja pilot project pit tester for umoja using hp alm and sap data collector for umoja pilot project using templates accomplishments granted administrative rights to untel and vms sql databases and aperture floor plans due to my expertise and responsibilities improved efficiency of inventory process by creating accurate location nomenclature in untel vms and aperture databases increased the accuracy level of staff information and floor plans improving space planning occupancy reports performed databasewebsite management tasks for a month until the vacant supervisor post on p3 level was filled managed corrected and improved data queries and processes resulting in reducing sql database issues errors by more that worked and liaised with software company contractors to assist colleages in fixing errors and improve fuctionality of cafm system information technology assistant pmicu january to october company name － city state responsibilities organize all pmicu stockrooms perform physical inventory counts of all pmicu stockrooms process work orders using mp ineed work order software print barcodes for all departmentsoffices of unhq issue andreceive furniture from pmicu stockrooms help staff members find the furniture that better suites there needs coordinatearrange furniture relocation to offsite locations supervise to movers during the liquidation of assets for secretariat and conference building vacate exercise assist with furniture disposals and update procure plus records accordingly coordinate all it disposals with oict and movers and update procure plus records accordingly administer it disposal service contract property records custodian for fms manage furniture using procure plus to build relocate transfer and remove records upload movers scanners to procure plus database develop sops for each position in pmicu obtain quotes and submit for requisitions enter delivered furniture into procure plus recommend purchases to maintain stockroom counts accomplishments granted administrative rights to procure plus sql database due to my expertise and responsibilities assigned to be property records custodian for fms developed standard operating procedures for unit including furniture disposal process furniture issuance procedure processing po orders procedure etc developed classification system for furniture used in unit operations warehouse and physical inventories based on unccs item codes organized multiple new offsite stockrooms sq ft performed periodic stockroom counts for over assets organized relocation of approximately assets between various stockrooms during vacate excercise of secretariat building handle deliveries of furniture averaging performed location verification exercise for entire unhq campus during the physical inventory over items identified scanned and updated into procure plus thereby affecting 4m in official unhq inventory assisted in the removal of all the furniture and all abandoned property during the liquidation of the secretariat and conference buildingsapprx 000sqft relocated consolidated and organized wood furniture into appropriated stockrooms to cut down physical inventory count by more than information technology assistant bcss september to december company name － city state responsibilities managed a variety of expendable and nonexpendable audiovisual supplies arranged the contents of the stockroom and receiving areas in a manner that maintains a safe and efficient working environment participated in periodic physical inventories of un equipment to ensure accuracy of serial and barcode numbers surveyed broken audiovisual equipment for disposal performed asset management through procure plus cleaned up data fields in procure plus enter data on all incoming and outgoing expendable and nonexpendable stock items accomplishments granted administrative rights to procure plus due to my expertise and responsibilities surveyed and assessed all broken audiovisual equipment for disposal reduced disposal survey times by by simplifying or streamlining processprocedures assisted in editing it equipment information in procure plus technical support representative july to september company name － city state responsibilities managed inventory of assigned it products in assigned work car assisted in yearly storewide physical inventory performed customer service performed clienttechnician phone support configured and secured wireless networks diagnosed computer hardware and software issues troubleshoooting and resolving computer problems including hardware software virus network video etc evaluated needs of clients and sold them necessary computer software solutions accomplishments recognized as of top agents promoted twice for excellent customer service increased customer loyalty by assisted in customer conflict resolution to help reduce customer productservice returns worked efficiently and effectively to cut appointment wait time from weeks to days qa compliance september to july company name － city state responsibilities tracked and managed resources using great plains and ms excel assisted in yearly warehouse inventory organized warehouse stockroom ordered supplies from vendors processed outgoing order shipments processed customer credit card payments processed orders over the phone performed quality control ensured orders went out correctly and on time facilitated employee training accomplishments promoted within months of starting put in charge of persons improved work order processing system improved speed and efficiency of work order processing by by simplifying the process and by more efficient work coordination created shipping supplies order sheet ensuring more accurate and faster tracking of supplies increased profits by increasing productivity through above improvements and by own commitment and motivation education certification network security the chubb institute － city state us certification in network security the chubb institute westbury ny to bachelor of science computer science business oneonta state university － city state us bachelor of science in computer science business oneonta state university oneonta ny affiliations foundation cluster and cluster deployment approximately entities each cycle consisted of mock certifications certification in network security skills inventory database excel training stockroom sql databases sap statistics operations sops asset management access asp aspnet cafm document management inventory control microsoft access ms access ms asp p3 property management restructuring space planning telephone vms voice credit credit card great plains ms excel order processing packing payments qa quality control shipping warehouse inventory clients customer service receptionist retail sales solutions technical support wireless wireless networks network security security adjustments clarify data conversion data validation deployment fixed asset fixed assets ids integration integration testing integrator maintenance plant maintenance real estate subject matter expert testing autocad database management mac system development | 2 |
client advocate escalation specialist summary experienced with over years in highlevel executive support roles organized professional and committed to delivering high quality results with little supervision jack of all trades and wearer of many hats highlights resultsoriented selfdirected strong problem solver dedicated team player strong interpersonal skills microsoft office proficiency experience client advocate escalation specialist nov to may company name city state takeover of escalated calls from customer service coached customer service representatives to improve skills business manager hr coordinator training coordinator receptionist jun to oct company name city state managed administrative accounting financial and purchasing functions for the office and the individuals supported assisted with recruiting and orientating new employees performed biweekly payroll reconciled payroll created payroll reports used for budgeting and to adjust staffing managed and audited employee personnel and training files maintained employee training database and ensured employees were current in training purchased office and janitorial supplies acted as receptionist and managed a multiline telephone system records management document management system implementer jan to nov company name city state assisted in building a dms library that fit the global model for the site assisted with department and sitewide document audits telerecruiter feb to jun company name city state contacted blood donors scheduled future appointments and updated contact information trained new telerecruiters student administrative assistant vice chancellor sep to sep company name city state independently created database and audited university resident alien files in universitys hr department during free time which saved the university a minimum of in potential fines managed the universitys utilities legal bills and contract database created and maintained database for universitys business travel account education bachelor of arts political science prelaw university of new orleans city state classes are online and will not interfere with work certificate paralegal east tennessee university city state skills strong clerical management and administrative skills microsoft office customer service | 4 |
highlights prog languages c yrs python yrs java yrs matlab simulink yrs r yrs processing 2yrs sql yrs plc yrs doc editing wordpptexcel pagesnumberskeynote latex mechanical design autocad yrs solidworks yrs mechanical skills makerbot 3d print laser cut mill drill lathe machine statistics softwares stata spss database softwares sql server yrs navicat yrs operating systems windows os x experience company name june to current rd product development engineer city design and build a tailsitter vtolvertical take off and landing uavunmanned aerial vehicle which takes off and lands vertically and travels horizontally main duties include but not limit to aerodynamics modeling uav control system design mechanical manufacturing simulation and tuningexperiments company name may to february research assistant city research assistant for wharton school environment economics projects on europe emission trading system eu etc main duties include large scale data collecting cleaning merging database construction and data analysis etc completed with skills ranging from java python navicat sqlite database software and stata data analyzing software company name august to september mechanical technician city check report on reducer components automobile chassis producing processing and assembly line trained in mechanical manufacturing fundamentals in industrial production of automobiles mechatronics robotics experienced in designing and building mechatronic systems and robots including selfbalanced vehicle and autonomous hockeyplaying robots more info etc familiar with embedded system especially arduino microcontroller highly efficient in c and assembly language programming on autonomous systems solid knowledge and practices in robotics and kinematics participate in projects on planning robot trajectory of puma robot arm longexposure light painting and haptic rendering and motion control with the phantom robot mechanical engineering experienced in mechanical cad softwares yrs undergraduate thesis focuses on mechanical design of a flexibleassemblysystemfas for tubes which is fully designed and analyzed in autocad and solidworks uav quadrotor solid knowledge on quadrotor dynamics motion planning graph search trajectory planning handson projects on dynamic modeling control and simulation of an autonomous quadrotor including simulation 3d path planning against obstacles using dijkstra and a algorithms trajectory generation and control and lab experiments with kmel plenty amount of practices on implement kalman filter extended kalman filter on real system with uncertainty computer vision study on camera model projective geometry optical flow and ransac random sample consensus in scene analysis and automated cartography projects on vision based robot pose position rowpitchyaw angles estimation velocity estimation based on optical flow implementing error state kalman filter to eliminate real system noise control system study on feedback control systems including laplace transformation transform function block diagram pid control bode plot root locus frequency response and stability robustness research on pingpong ball position control by pixy camera and smart transporting project of avoiding multivehicles crash involving study on string stability machine learning experienced in supervised learning regression decision tree neural networks knn svm naïve bayes classifiers unsupervised learning clustering pca matrix factorization etc trained a learning model combining logistic regression lasso linear svm intersection kernel svm and adaboost to predict tweeter users gender by their tweets profiles and graphic information programming efficient on python and java with a variety of handon projects involving exercises of data structure algorithms gui good programming habits including unit test test driven development tdd years of expertise in c language and matlab with projects about simulations analysis and tool making in mathematic mechanical and electrical areas education university of pennsylvania school of eng and applied science aug master of science mech eng applied mechanics jun city state mech eng applied mechanics jun harbin institute of technology hit bachelor of science mechanical design and automation sep aug city china mechanical design and automation sepaug languages english chinese additional information competitions awardshonor mention prize mcm the mathematical contest in modeling regional second prize china undergraduate mathematical contest in modeling 4th place robockey hockeyplaying robot competition at upenn skills 3d assembly language autocad automobiles c c language cad chinese clustering com controller data analysis database database software designing economics editing embedded system english experiments gui graphic java laser lathe machine learning matlab mechanical mechanical design mechanical design mechanical engineering excel windows word mill modeling networks neural operating systems os painting camera plc predict producing programming python rendering research robotics simulation solidworks spss sql sql server stata statistics system design trading system vision | 13 |
sales summary when thinking of the timeline of my career numerous bullet points come to mind whether it be a skill or achievement that i can bring to the table there is one common denominator that all of these personal traits fall under teamwork regardless of what job i may have had in the past whether it be music education recruiting or sales understanding that i am existing withinleading a team allows me to clearly understand the task at hand communication is the number one element to a successful team a prolonged lack of communication can manifest itself into a negative environment and it has been my number one priority to make sure everyone involved is on the same page highlights years of b2b sales experience ms office proficiency team building expert proven sales track record detailoriented sales management sales purchasing quotations accounts receivable customer service cad experience accomplishments handled the highest volume account for current employer developed profitable sales strategy with new product for longtime customer project management supervised project production efforts to ensure projects were completed to company standards on time and within budget constraints experience sales to company name city state initially hired as warehouse manager oversaw receiving inventory into stock maintaining stock as well as pulling and shipping orders as needed primarily used ups worldship for ground and ltl packagespallets promoted to inside sales position in in charge of dars largest contracted customer main responsibilities involve processing large stock orders which pulled inventory from three different locations as well as drop ship orders responsible for replenishing stock as needed large customer service portion involved with this account fielded technical and specification questions through conference calls between our companys customer as well as the end user customer coordinated inspections for return items that were either defective incorrectly supplied or did not meet the customers needs purchasing sales customer service as well as quotations all fall under the job description of an inside sales representative at dar since it is a small family owned business strictly defined roles are not a part of this job various situations required different people to take on various responsibilities which is where communication between all stages of an order is pivotal to success the quotation process would be the most technical aspect of my time at dar calculating yields on material needed required amount of labor what type of labor as well as the appropriate markup for any given product required constant communication between myself and the employees working the fabrication shop my greatest feeling of satisfaction came from quoting something never done by the company before and having that turn into an actual order acquired new business for a longtime customer through competitive quotes and quick lead times for orders a close attention to inventory management resulted in quick lead times by making sure stock was available for custom items that customer started to purchase every aspect of training for the inside sales position at dar was on the job this gives me great confidence to branch out into other industries if so given the chance music teachercamp counselor to company name city state began as music school receptionist duties included informing and educating people of the schools various musical programs along with scheduling lessons and classes later began to work as a counselor for their rock band camp where i was responsible for children ages the goal throughout each week was to prepare a diverse set of songs for campers to perform during the camps end of week concert i also taught private drum set lessons to several students during this time drumset teacher to company name city state students under my instruction saw progress throughout their lesson routine areas ofinstruction included jazz rock latin and classical percussion staffing coordinator to company name city state conducted interviews and administered drug tests for new applicants matched the skills of on staff workers with the appropriate job that clients needed marketingadvertising through mass mailings and faxes executed payroll duties at the end of pay period education ba business communications chestnut hill college city state gpa gpa business communications gpa degree obtained through night course schedule as to allow me to continue working full time extracurricular activities during this time centered around playing drums for main line affair a local area wedding band which made a point to perform for charitable organizations eg angels flight east light the night and st baldricks select one audiovideo recording bloomsburg university of pa city state usa audiovideo recording skills advertising competitive counselor clients customer service faxes inside sales instruction inventory management inventory marketing payroll purchasing quick receiving receptionist sales scheduling shipping specification | 10 |
professional summary detailoriented enthusiastic educator with over years experience in higher education skilled in designing curriculum for various faculty members with an aim of integrating technology in meaningful ways seeking a position as an instructional design professional where i can organize plan and implement effective educational practices exceptional ability to manage multiple projects in a deadlinedriven dynamic environment enthusiastic about new ideas and experiences experience special instructor of composition administration june to current company name － city state design firstyear composition curriculum which assists at least faculty instructors of composition each semester using the learning management system canvas created a common college composition course shell template this involved collaboration with it in order to design and deliver the most effective course this is available to any user of canvas for immediate use currently it is being used by faculty members modified all documents within the common college composition curriculum to be accessible and meet ada regulations train supervise and mentor new instructors of college composition providing them with curriculum which they are to deliver implement professional development opportunities and workshops many of which focus upon effective use of technology within the classroom including using various learning management systems in helpful ways serve as a liaison between the english department and the center for advising and student achievement as well as the division of student affairs to implement an early intervention and retention program called early performance this entails recruiting participants and creating documents to train faculty how to participate plan implement monitor and assess various courses which are consistent with colorado state university objectives design and test instructional methods that utilize technology in the classroom in meaningful ways collaborate with a team of composition faculty to write and organize anthologies to be used in composition classrooms across the campus some of which are used across the nation supervise manage and train new composition instructors including planning organizing and facilitating a weeklong orientation once a year assess and ensure that instructors meet the objectives and goals of their courses english instructor january to may company name － city state planned implemented and assessed various composition courses maintaining university objectives and goals planned and facilitated first year experience recitations helping freshmen understand the culture of unc and how to be successful in a university environment designed and presented a variety of professional development opportunities including workshops about matching teaching strategies to various learning styles improved student writing skills as a tutor in the university writing lab graduate teaching assistant january to december company name － city state taught college research four sections taught freshmen composition four sections taught 20th century british literature english with dr sharon wilson one section designed implemented and assessed lessons and assignments for composition and literature classes collaborated with other instructors about curriculum needs and best practices language arts teacher august to july company name － city state taught english english creative writing argumentation and debate mythology and science fiction designed implemented and assessed lessons focused on a variety of writing assignments including personal narrative literary analysis poetry short stories creative writing business letters persuasion argumentation and research essays using mla documentation provided assistance throughout the drafting process for the development of writing samples maintained strong connections with parents colleagues and administration relating to the progress and success of student performance as well as various programs sponsored the forensics speech and debate team throughout the school year including practices and tournaments led several successful individuals to triumph in various categories critiqued individual performances and judged at numerous tournaments directed a successful winter drama production of a christmas carol resulting in additional funds for the drama program education master of arts english december university of northern colorado － city state gpa recipient of deans citation of excellence awardnominated for deans outstanding thesis award english recipient of deans citation of excellence awardnominated for deans outstanding thesis award bachelor of arts english education december colorado state university － city state gpa cum laude english education cum laude currentcertificate for teaching with technology and distance learningcolorado state university online plus city state accomplishments st edition professional development facilitation plan and facilitate bimonthly workshops for continuing graduate teaching assistant instructors plan and facilitate bimonthly workshops for firstyear graduate teaching assistant instructors established and maintain relationship with visiting professors from vietnams foreign trade university offering instruction about composition curriculum and navigation of the lms writing studio develop materials for dissemination among the composition faculty for student affairscasas early performance program publications formal presentations pass in oct pathways to academic student success ep in early performance and student retention the role of composition instructors ccccs in student perceptions of power behind the podium pdi in how can instructors use questions to promote critical thinking now thats a good question pdi in designing effective writing assignments mla in iron eggs and iron ages reading space smla in goddess in the house five cs in research notebooks five cs in kinesthetic sentences publications in conjunction with csu composition program ethics in higher education internet and social media rhetoric of green 2nd edition rhetoric of green skills ada canvas creative writing creativewriting critical thinking documentation drafting english english essays fiction focus funds instruction instructional design letters mentor organizing persuasion poetry progress recruiting research shell short stories speech teaching time management workshops writing skills composition | 22 |
engineering project manager experience engineering project manager to company name – city state managed various engineering projects from start to finish while cultivating the client relationship and overall sales processes both internally and externally tracked and reported key performance indicators while keeping present with market trends created data automation processes for managing projects processed proposals for new and existing customers with intentional sales tactics increased department sales revenue by achieved financial objectives by preparing annual department budgets and scheduling expenditures via microsoft axax7 sr project manager to company name – city state managed high volume projects from training to installation of door hardware locks and automation locking systems for various hotel chains projects on average with use of agile methology discipline and use of microsoft ax handled rotating schedules while delivering projects on time and on budget for the department developed processes that help streamline project milestones created action plans based on client needs communicated real time project status and changes to clientsupper leadership as needed in accordance with project guidelines and clarity reporting open workbench software leader of special projects from marriott hyatt and hilton that require more detailed focus investigated analyzes and recommended solutions for client implementation issues sr traffic coordinator ad manager to company name – city state responsible for scheduling and ensuring commercial advertisements air on cable networks per clients contract worked with clients and agencies to ensure ad copy and instructions are received and correct copy is ran inputs the titles of client advertisements into database and enters the instructions for ad airing maximized billing opportunities by evaluating sold and scheduled inventory and adjusting commercial placement as needed developed technical and systematic procedures to assist in the servicing of clients in addition to identifying problems and recommended solutions as needed reviewed various documents for accuracy and works with sales to resolve issues with changes or missing information against the initial advertising contract per client average client load work history sr project manager to company name – city state managed high volume projects from training to installation of door hardware locks and automation locking systems for various hotel chains projects on average with use of agile methology discipline and use of microsoft ax handled rotating schedules while delivering projects on time and on budget for the department developed processes that help streamline project milestones created action plans based on client needs communicated real time project status and changes to clientsupper leadership as needed in accordance with project guidelines and clarity reporting open workbench software leader of special projects from marriott hyatt and hilton that require more detailed focus investigated analyzes and recommended solutions for client implementation issues engineering project manager to company name – city state managed various engineering projects from start to finish while cultivating the client relationship and overall sales processes both internally and externally tracked and reported key performance indicators while keeping present with market trends created data automation processes for managing projects processed proposals for new and existing customers with intentional sales tactics increased department sales revenue by achieved financial objectives by preparing annual department budgets and scheduling expenditures via microsoft axax7 sr traffic coordinator ad manager to company name – city state responsible for scheduling and ensuring commercial advertisements air on cable networks per clients contract worked with clients and agencies to ensure ad copy and instructions are received and correct copy is ran inputs the titles of client advertisements into database and enters the instructions for ad airing maximized billing opportunities by evaluating sold and scheduled inventory and adjusting commercial placement as needed developed technical and systematic procedures to assist in the servicing of clients in addition to identifying problems and recommended solutions as needed reviewed various documents for accuracy and works with sales to resolve issues with changes or missing information against the initial advertising contract per client average client load education bachelor of arts communication oakland university summary experienced with multiple years of client relations leadership team building strong analytical skills managerial and project management knowledge i seek to join a dynamic firm where my attention to detail and creative professional services can be valuable highlights microsoft office suite dynamic ax access excel powerpoint and word microsoft teams experienced with oracle peoplesoft sales force sap jira sharepoint and gantt chart scheduler possess strong written and verbal communication skills possess strong knowledge of project management lifecycle streamline real time ad reporting advertisements sales advertising sap ad copy scheduling agile verbal communication skills automation workbench billing written budgets budget cable hardware client clients database engineering projects financial focus inventory leadership managing market trends access excel microsoft office suite powerpoint sharepoint word works networks oracle peoplesoft processes project management proposals skills microsoft office suite dynamic ax access excel powerpoint and word microsoft teams experienced with oracle peoplesoft sales force sap jira sharepoint and gantt chart scheduler possess strong written and verbal communication skills possess strong knowledge of project management lifecycle streamline ad advertisements advertising ad copy agile automation billing budgets budget cable hardware client clients database engineering projects financial focus inventory leadership managing market trends access excel microsoft office suite powerpoint sharepoint word works networks oracle peoplesoft processes project management proposals real time reporting sales sap scheduling verbal communication skills workbench written | 17 |
corporate processsystems engineering manager executive summary highenergy engineering manager driven to cut company costs and boost company revenue through innovative management techniques organized and diligent with excellent written oral and interpersonal communication skills resultsfocused management professional offering years of progressive leadership experience transforms highpotential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success core qualifications lean manufacturing and management six sigma tools and methodologies like rcm fmea dmaic and pfd restructuring and reducing manpower while improving efficiency six sigma certified advanced experience with the following software microsoft office microsoft visio business objects sap apple lion pages keynote numbers microsoft access visual studio microsoft project netbeans textpad sql server powersteering tango computer language experience html css java java script c vbnet aspnet in bsit degree program completed c classes java java web design web design algorithms software engineering courses these classes included creating and building websites building a c mortgage calculator completing a java gui and non gui mortgage calculator with and without an amortization table we were required to utilize and become very comfortable with netbeans and textpad software microsoft project software used to document engineering continuous improvement savings projects until switching to powersteering software powersteering software super userpowersteering used to track ci savings manage reporting and build dashboards for upper management operations management change management inventory control policyprogram development supervision and training sound judgment computersavvy calm under pressure complex problem solving motivational continuous improvement out of the box thinking analytical and logical strong leadership skills professional experience corporate processsystems engineering manager july to january company name － city state build engineering processes and be the super user for key software utilized by engineering services function as the key technical resource for plant engineering and maintenance personnel by providing significant engineering and maintenance experience and knowledge while proactively and creatively seeking out identifying implementing and documenting cost savings and sustaining favorable customer relations experienced in supply chain six sigma and lean manufacturing as an industry leader i manage all reliability engineers in the corporate engineering services throughout the us and mexico primary responsibilities perform field skill assessments for engineering services vet performance and bonus recommendations develop build and rollout engineering ci process standardization maintain key system software and provide super user support provide software training and support to new and existing engineers act as technical liaison for plant operations maintenance and vendors by providing assistance in identifying opportunities to improve equipment performance and reliability while providing total project management and acting as a liaison between the plant maintenance or engineering staff and outside vendors contribute to the development of projects to maintain infrastructure and improve reliability strategies interact with customer maintenance staff and other material users to identify and develop effective cost saving measures identify and document cost savings and facilitate presentation and approval by the client assist with preventive maintenance programs and identify and optimize spare parts required to support those activities identify manage and develop suppliers that will be used at the plant including develops outside suppliers for purchasing repair and reengineering of oem spare parts in accordance with corporate and site quality policies directions and goals as defined identifies and develops effective documentation to measure and analyze inventory levels lists of materials purchased parts equipment and miscellaneous items required to support manufacturing process and production works directly with customer concerning technical issues and ensuring customer relations are maintained and objectives are established and accomplished sdi site operations manager september to july company name － city state to effectively and efficiently manage client locations for sdi by meeting defined performance goals responsible for managing aspects which include purchasing inventory control human resource management it productivity and facilities management goals include store profitability customer service levels inventory turns and accuracy use of national suppliers annual customersdi savings and safety primary responsibilities effectively manage client locations for sdi by meeting defined performance goals for locations responsible for providing supply chain management solutions with respect to maintenance repairs managing mro supplies for industrial and institutional customers responsibilities include purchasing inventory control hr management it productivity facilities management continuous improvement financial reporting and budget management for multiple locations goals include store profitability customer service levels inventory turns and accuracy use of national suppliers annual customersdi savings and safety at my designated sites operations group manager november to october company name － city state requirements and competencies solid interpersonal skills and team orientation comfortable in a union and nonunion work environment strong analytical technical and problemsolving skills leadership skills a comfort level with change and the ability to lead change is essential and critical to this position successful in a lean work environment successful identifying and implementing best practices primary responsibilities direct supervision of multiple highspeed bottle lines can lines and draught line develop and monitor all critical control points to ensure consistency and quality of products coordinate and schedule preventative maintenance work coach employees enforce safe working practices and maintain records create a selfdirected workforce suggested reclaiming carbonfiltered water in our brewing process that reduced purchasing and water treatment charges of a bbls of water per year per plant analyzed and restructured the roles and responsibilities of the draught department employees resulting in reducing manpower on all three shifts a total of education bs mechanical engineering mcford university － city state us gpa gpa major i mechanical engineering gpa ms electrical engineering mcford university － city state us gpa gpa electrical engineering gpa bsit software engineering university of phoenix college － city state us gpa gpa bachelors of science in software engineering gpa affiliations volunteered with the red cross skills vbnet aspnet apple budget management business objects c calculator coach interpersonal skills continuous improvement css client customer relations customer service documentation facilities management financial reporting gui html human resource management hr inventory inventory levels inventory control java java java java script leadership skills lean manufacturing managing manufacturing process materials microsoft access microsoft office microsoft project microsoft visio works personnel policies problemsolving skills processes project management purchasing quality maintain records reengineering repairs reporting safety sap six sigma software engineering software training sql server supervision supply chain supply chain management tango user support visual studio water treatment web design web design websites | 17 |
director of public relations partnerships executive profile highperforming executive with extensive hospitality and luxury lifestyle experience a strategic trendspotter who excels at developing dynamic partnerships and programs that serve as the impetus for multitiered marketing campaigns as well as toptier media exposure skill highlights social media influencer strategy project management brand partnership development crm content seo marketing budget development management new hotel launch relaunchbrand development core accomplishments initiated and cultivated a strategic business partnership between the benjamin hotel in manhattan with cornell professor coauthor of sleep for success dr rebecca robbins to provide hotel guests with a sciencedriven sleep program resulting in more than billion impressions in conceptualized and launched the surreys first full lobby rooftop exhibition artspeak with partner artmuse which served as a robust marketing campaign to capitalize on the primary brand pillar and strengthen awareness among an affluent target market to further align with efforts the hotel was named coolest art hotel by tatler hong kong and worlds best art hotels by town country grew crm subscriber list from 78k to 102k members in one month due to a strategic partnership with media partner pure wow the new york city ballet and rebecca taylor professional experience director of public relations partnerships to current company name city state lead ideation and craft programming for affinia hotel collection the benjamin and the surrey with the purpose of creating experiences that truly benefit the enduser and support revenue goals oversee strategic partnerships and collaborations connecting likeminded brands to enhance target audience awareness to refresh digitalpr content and to increase email traffic and improve seo lead media relations for hotelsspa to shift market share from competition and expand visibility among target audience yielding hits in the new york times yahoo usa today british airways air france magazin e and cnbc secret lives of the super rich marketing director to company name city state relaunched the benjamin a luxury boutique hotel through a threeyear multiphase million renovation and brand repositioning redesigned programming by developing key partnership with upandcoming lifestyle partners such as barkbox a subscriptionbased pet company sin workouts a highend fitness concierge service and dr robbins coauthor of sleep for success led digital content marketing and crm initiatives for independent hotels yielding a increase yearoveryear in package and promotion revenue production and a increase in web revenue for the benjamin within the first year directed inhouse and external creative teams pr and media buying agencies on creative development messaging production campaign implementation tracking and analysis served as brand management ambassador ensuring properties were accurately represented across touch points and customerfacing disciplines from management and sales to catering and staff teams assistant directormarketing manager to company name city state launched the national bar dining rooms by food network iron chef geoffrey zakarian designated as one of favorite new york restaurants by the new york times which involved leading the rfp process overseeing graphic design development and codirecting key partnership events with food network saveur magazine and manhattan magazine developed guestcentric hotel programming eg sleep program winks kidzzz club and handel group management coaching that highlighted assets distinct from the competitive set and created brand awareness which resulted in noteworthy coverage in the new york times usa today and departurescom key member of the website and mobile site development team for mansfieldhotelcom affiniacom and thebenjamincom which included creative direction layout navigation and web content supported sales teams with branded collateral and presentations for sales events and conventions represented parent company at annual nyu international hospitality industry investment conference and spoke on behalf of hotel brands at industry conferences on the topic of pr and influencer relations account director to company name city state key client and press contact for the launches of montage beverly hills fig restaurant and the surrey collaborating with clients and press to craft compelling stories incorporating key messages and emerging trends covered in w magazine travel leisure departures voguecom vanity faircom and t magazine the new york times developed media strategy for pitches securing three new clients accounting for of total revenue account supervisorsae to company name city state created client campaigns and annual plans identified and cultivated potential marketing partners for promotional initiatives to improve brand awareness leveraged media relationships to produce top placements for clients resulting in three hospitality sales marketing association international adrian awards for and toptier placements generated top billing account wins by drafting new business plans as core member of the creative team education master of journalism printegrated communications science and library technology august university of north texas printegrated communications science and library technology bachelor of arts psychology english august university of north texas baylor university psychology english professional affiliations business chicks usa denihan talent development program luxury society member marie forleo bschool technical skills and qualifications public relations software gorkana meltwater desktop publishing software photoshop html squarespace mailchimp cendyn | 20 |
teacher professional summary to be enthusiastic highly motivated and dedicated to instilling in children the passion to become lifelong learners through obtaining the position of the enrichment specialist at perry hill school skills microsoft office microsoft windows xp professional word excel powerpoint publisher internet browsers learning google chrome applications infinite campus work history august current teacher company name city state executed lesson plans and evaluated the effectiveness through assessment and reflection created visual supports using technology to enhance and to differentiate instruction use the go math eureka engage ny ixl khan academy resources to provide math instruction lead inquirybased student investigations for the foss science program using next generation standards work with the common core next generation standards to provide structured instruction provide smarter balanced nwea test preparation for mathematics science create instructional materials and strategies consistent with student learning and behavioral needs utilize the positive behavior support pbs program to provide positive reinforcement as a preventive measure for disruptive andor inappropriate behavior collaborate with grade partners to provide consistent instruction and to develop and implement gradelevel goals update a teacher infinite campus with homework grades and events to extend parental and student communication august june 6th grade teacher company name city state provide a balanced literacy program to fifth graders based on sheltons curriculum goal of the whole small whole readers workshop model in order to increase student growth in reading stamina and comprehension skills use various strategies and procedures for small group instruction to increase student growth in vocabulary fluency and comprehension utilize technology across multiple content areas teach students strategies for previewing books and choose a book that is justright provide writing instruction through the writers workshop model utilize the houghton mifflin anthology to model various metacognitive reading strategies supplement the curriculum with various nonfiction texts utilize literacy work stations during small group instruction time such as an independent daily reading station word study station and a cmt strand work station provide small group instruction based on analysis of weak cmt strands as well as skill needs in the subjects of reading writing and math administer and analyze the developmental reading assessment dra provide application lessons to improve students degrees of reading power skills on the connecticut mastery tests used the everyday mathematics curriculum to provide math instruction lead inquirybased student investigations for the foss science program provide connecticut mastery test preparation for reading writing mathematics and science create instructional materials and strategies consistent with student learning and behavioral needs utilize the positive behavior support pbs program to provide positive reinforcement as a preventive measure for disruptive andor inappropriate behavior september june special education tutor company name city state modify math curriculum and created worksheets for a sixth grade student in accordance with iep objectives create accommodated quizzes tests lesson and study guides for sixth grade social studies curriculum provide small group instruction for core content subjects in k general education classrooms provide assistance to general education teacher using the inclusion model for instruction assess kindergarten students using shelton public schools assessment administer the brigance inventory of basic skills to special education students administer cmts to special education students provide accommodations during sixth grade writers workshop for a group of six students planned and implemented an introduction to the 6th grade science embedded task utilizing the scientific method create visual supports using technology to enhance and to differentiate instruction observe and assist with everyday mathematics wilson reading houghton mifflin scott foresman social studies lesson cmt prep and literature circles education diploma derby high school city state ncate endorsement national council for accreditation of teacher educationconnecticut collaboration elementary regular educationspecial education certifications southern connecticut state university city state collaborative endorsement elementary regularspecial education southern connecticut state university city state ncate endorsement national council for accreditation of teacher educationremedial reading and remedial language arts grades k certification gpa magna cum laude outstanding special education senior award may bachelor of arts psychology psychology passed praxis ii regular educationpassed praxis ii special educationremedial reading and remedial language arts grades k certificationpassed reading test skills arts basic book content council in k inspiration instruction internet browsers inventory lesson plans materials math mathematics excel microsoft office powerpoint publisher microsoft windows xp professional word next nonfiction speaking reading scientific structured teacher writer additional information membershipshonors academic deans list at southern connecticut state university fall fall fall spring fall psichi psychology national honor society golden key national honor society kappa delta pi national honor society most outstanding special education senior | 3 |
audiovisual technician summary proficient in the configuration and operation of daws and software such as pro tools logic pro melodyne autotune traktor serato sibelius capable of operating api vision aws amek 9098i and ssl duality consoles advanced understanding of sound systems and their configurations ie pa systems to car stereo knowledge in recording and creating sounds effects as well as putting sound to picture education bachelor of science recording arts full sail university － city state associates of science and arts music northwestern michigan college － city state experience to current audiovisual technician company name － city state installation of highend home audio and video solutions knowledge of audiovideo signal flow and control systems for home networks to tow truck driver and shop hand company name － city state specialized in servicing brakes and fuel systems ordered accurate amounts of parts and supplies to maintain necessary inventory transported customers to and from the shop for the customer service program removed and replaced tires shocks struts and brakes to promoter and event coordinator company name － city state promoter and event coordinator for night club venue showcasing electronic music resident dj and stage hand to internship company name － city state responsible for editing and mixing prerecorded programming understands proper broadcast etiquette and basic workflow of operating onair programming training session recording – full sail university proficient in preproduction and setup for sessions responsibilities included mic placement for drum kit vocal setups cue mixes and signal routing music production and arrangement – full sail university exercised skills involving production of music and songwriting skilled in proper remix techniques show production – full sail university acquired basic understanding of show production systems such as stage setupstrike wiring speaker systems and routing audio tofrom console or stage gained experience on midas vienna and verona consoles as well as the sc48 venue console understands proper safety procedures when working at events and with equipment fsedm – school electronic music productiondj club established working relationships with local promoters and local club owners to provide outlets for our djs to gain live experience expanded skills in djing | 22 |
digital marketing manager summary years of experience with both agency and client side experience strong written presentation skills creative strategic thinking and analytical skills with the ability to operate at both the strategic and tactical levels along with excellent timemanagement and projectmanagement skills relationship building team management market research and consistency in tune with latest market trends highlights mac and pc microsoft windows and vista microsoft office smartpath project tracker sharepoint jira tempo google analytics searchmart search light kenshoo seomoz google adwords adroll experience digital marketing manager to current company name city state responsible for planning optimizing implementing and analyzing natural and paid search engine marketing activities aligning toptobottom management of our payperclick ppc and search engine optimization seo activities manage a team of employees develop and maximize the sales funnel process from audience to acquisition to grow revenue drive sustainable revenue growth trajectory and ensures positive return on investment while keeping an eye on managing above and below the line performance goals execute integrated marketing plans to build brand awareness and acquire new customers using digital marketing help drive overall content marketing strategy for lead gen programs influence social media marketing strategies to help generate roi through all channels measure test and optimize acquisition campaigns to drive new revenue ensure acceptable roi conversion and lifetime value metrics responsible for all budget management associated with sem manages all relationships with external vendors provide digital marketing thought leadership to organization stay current on research and emerging trends clearly communicating an impact of changes and new developments develop and facilitate training sessions to grow knowledge across seo ppc and digital marketing develop best practice guides around sem develop and implement process guidelines across global marketing organization digital marketing manager to company name city state primary owner of strategic planning development and execution of critical marketing programs including but not limited to seo ppc email content marketing programs responsible for developing the overall email strategy that best meets the business needs this includes email frequency email address management email subject lines and coordination of various tests as identified by the segmentation and media teams testing includes offers customer segmentation creative and messaging conduct research and analysis to prioritize all initiatives based on opportunity and business priority alignment increase traffic revenue and business acquisition through paid and natural search owns all relationships with external vendors lead internal crossfunctional team and external vendor partners in completing project activities ontime and within budget oversees invoicing for all vendors collaborate with key functional areas to evaluate performance and provide recommendations manages direct reports to facilitate timely completion of projects prepare and communicate both regular and ad hoc reporting on online marketing performance independently works with business stakeholders to identify kpis develop dashboard or scorecard reports and interprets metrics to deliver sounds data driven recommendations provide opportunities for associates to take ownership of initiatives and coach to successful completion sr marketing manager to company name city state seo project management clients procter and gamble crest crest prohealth crest complete dawn and cascade create a detailed project plan and marketing strategy in alignment with brand and search campaign goals and objectives ensure the successful execution of key plan deliverables in accordance with deadlines scope account hours and budget work in conjunction with external agency partners to coordinate execution and timing of plan milestones initiate and manage campaign tasks and deliverables in accordance with the project plan deadlines resource availability scope manage daytoday operational aspects of accounts as well as clientexternal agency interactions collaborate with external partner agencies and stakeholders to ensure unified goals plans and timing document key performance metrics to monitor campaign monitor campaign hours resources and scope to ensure work is within budget identify activities that may lie beyond the scope of the campaign and escalate to the appropriate internal stakeholders develop plan and process documentation to monitor progress of the campaign build strong positive relationships with external agency contacts and internal team members foster the exchange of ideas takeaways and best practices throughout the project management team and agency manage project managers on my brands and project management department interns and evaluate performance quarterly sr marketing manager to company name city state emarketing and creative services clients human recourses recruiting and trainingas well as own and manage wsm web search marketing solely manage the web search marketing seo project involving separate product groups encompassing over pages on the mathworks website includes developing new plan process and schedules to kick project off from scratch oversee all creative initiatives for human resources recruiting and training lead project for career page redesign manage email program careers and newsletters successfully develop strategic strategies and project plansschedules actively analyze competitive companies in order to improve understanding of customer needs and expectations prepare and lead weekly status meetings work with internal clients on yearly planning and budgeting sr program manager to company name city state national association of realtors national pen newsweek and houselogiccom organizes plans and works crossfunctionally with clients marketing technology teams as well as internal edialog teams to deliver on clients expectations developing email strategies detailed project specifications and providing endtoend project management work to grow and develop the clients overall email program through industry best practices privacy and legal requirements identifying efficiencies and improving relevancy participate in development of strategy discussions client presentations marketing and tactical plans provide weeklymonthly reports and insights on program performance by proactively monitoring email campaigns and competitive market information to make effective tactical recommendations and campaign adjustments manage monthly client billing overall budget and forecasting member of the process task force for professional services sr account executive to company name city state staples own inhouse agency technology easy tech copy print field marketing strategic marketsnew marketsvip events all digital initiative onlineinteractive account executive to company name city state ge workscape life line and beth israel deaconess medical center branch marketing manager to company name city state education bs business administration marketing psychology framingham state college city state business administration marketing psychology creative conceptsadvance creative concepts courses completed through the ad club as well as effective speakingadvanced effective speaking courses and strategic writing certificationsgoogle analytics individual certification google adwords certification google analytics fundamentals certification google partner member skills ad agency billing budget management budgeting budget coach com competitive content conversion crest client clients dialog documentation email forecasting functional human resources invoicing leadership legal mac managing marketing strategies marketing plans marketing strategy marketing market meetings messaging exchange microsoft office microsoft windows works natural newsletters online marketing page pen presentations progress project management project plans speaking recruiting reporting research sales search engine optimization strategy strategic strategic planning vista website | 12 |
freelance designer highlights efficiently lead and coordinated all product development stages research market needs for development of new products remain uptodate on emerging trends and competitors engaging presenter and communicator clearly communicates product features and advantages to management clients and vendors skilled in the production of concept sketches 3d computer models and product prototypes technical proficiencies ms office suite word excel powerpoint adobe photoshop illustrator cs pro engineer rhino alias hypershot keyshot wacom drawing tablet scanning software digital cameras table saws sanders paint sprayers experience to current freelance designer company name － city state completed projects for dicks sporting good walmart khols cabelas magellan kryptek snapon cca created winter beanies and gloves creating tech packs specific apparel information on placement measurements and overall look of garment created womens hoodies yoga pants and tee shirts created golf polo shirts created designs for promotional baseball caps to be sold at four major airports to freelance designer company name － city state provided designs and sketches for two models of snow ski gloves the designs were from initial concept through final design stages the first model is a ski patroller glove where durability and value are paramount the second model is at the upper end of the range of gloves for skiers and will be a higher performing glove to apparel designerdeveloper company name － city state managed designs and development of new apparel lines from initial concept through production confirmation emphasis was on delivering projects and related samples according to predetermined timelines learned and applied the full scope of product development including project management timeline management costing analysis fit and wear testing commercializing to production material knowledge created tech pacs and construction methods kept informed of and evaluated competitive developments with an eye towards improving the competitiveness of rocky brands apparel lines communicated daily with the overseas factories and team members on the prototype and preproduction samples participated in voice of customer trips which included focus groups talking with storeowners working in their stores and talking with their customers attended several construction sites and hunting trips to observe experience and further understand the apparel requirements and needs for both workers and hunters key achievements effectively developed several apparel lines that will be introduced in the marketplace worked with fabric suppliersvendors to learn about materials and their usage created tech packs specific apparel information on placement measurements and overall look of garment provided presentation materials and storyboards for new collections created designs sketches material specifications measurement templates construction detail construction sketches logolabel design trim detail and color assortments to product designer company name － city state managed multiple concurrent design projects for a leader in siliconebased technology and innovation working closely with marketing and business development professionals scientists and engineering teams developed new products to meet market needs created concept sketches and 3d computer models and presented to clients provided guidance to and managed workloads for college interns key achievements successfully implemented key projects that resulted in building customer awareness of silicone uses created architectural floor plans developed interior design plans and designed product display cases for new dow corning design center consistently remained ahead of schedule to product designer company name － city state researched design concepts and designed updated consumerbased products working in conjunction with marketing engineering teams and other designers prepared concept sketches and 3d computer models built model prototypes delivered presentations to management to present concepts updates and product models key achievements developed several products that were introduced in the marketplace to website designer company name － city state completed website development for a local county water authority including layout content and graphics to product designer contract company name － city state worked with creative team to develop ideas and create concept sketches for new products clients included binney smith crayola fisher price and icuiti education bachelor of fine arts industrial design college of creative studies detroit － city state us college of creative studies detroit mi degree bachelor of fine arts in industrial design gpa design monroe community college rochester － city state us monroe community college rochester ny summer courses gpa volunteer experience mentored a senior at university of northumbria london england in design of a cordless mens hairdryer with a carry case providing feedback and professional guidance contributed to building childrens playground as a volunteer with the greece rotary youth interact club certifications cca professional affiliations volunteer experience presentations researched design concepts and designed updated consumerbased products working in conjunction with marketing engineering teams and other designers prepared concept sketches and 3d computer models built model prototypes delivered presentations to management to present concepts updates and product models skills product designer marketing prototype prototypes clients new products business development cases interior design collections credit pacs product development project management testing transmissions voice cca magellan promotional adobe photoshop engineer excel illustration illustrator ms office photoshop powerpoint pro engineer scanning word patroller industrial design | 16 |
phlebotomist professional summary reliable and highly accurate phlebotomist preceptor focused on quality completion of all lab procedures under tight deadlines works well under pressure skills phlebotomy knowledge hippa compliance data and statistical analysis blood bank background clia osha compliance sharp critical thinker manual dexterity lab testing and reporting lab equipment maintenance trained in hippa compliance work history phlebotomist to current company name – city state performs aseptic venipuncture procedures to obtain venous and capillary blood samples for analysis in order to obtain data which may be used in diagnosis monitoring and treatment of disease performs a variety of secretarial receptionist and clerical duties to provide support perform microbiology duties rapid strep hcg rsvs mono screening test responsible for receiving inspecting storing and transferring clinical specimens work oncall as assigned and maintain the integrity of lab samples as per policy prepared specimens for analysis and established proper chronological priorities in testing quickly responded to and resolved all customer service issues in a timely manner managed specimen sample handling receiving storage and inventory phlebotomist to company name – city state responsible for accurately obtaining blood samples via venipuncture and capillary collection procedures with minimum customer discomfort perform blood collections during morning rounds and in outpatient setting as well provides care to patients whose ages range from infant to geriatric ensures specimen integrity by adhering to the laboratorys procedures for specimen collection handling and processing quickly responded to and resolved all customer service issues in a timely manner performed both routine and emergency maintenance on laboratory instruments carefully reviewed test results for accuracy identified abnormal test results and referred them to the clinical laboratory scientist for further review prepared specimens for analysis and established proper chronological priorities in testing phlebotomistmobile to company name – city state preceptor for new technicians performs phlebotomy at various nursing homes and medical facility performed aseptic venipuncture procedures to obtain venous and capillary blood samples for analysis in order to obtain data which may be used in diagnosis monitoring and treatment of disease performed a variety of secretarial receptionist and clerical duties to provide support for and assistance to laboratory personnel in the management of the laboratory and in the diagnosis monitoring and treatment of disease phlebotomist specialist to company name – city state performed inoutpatient phlebotomy and microplating registered patients for medical procedures into hospital ehr systems performed various lab assistant duties administrative assistant to company name – city state processed loan applications assist clients with their requirements to obtain loans performed various administrative duties verified employment for credit applications processed payroll for staff answer payroll questions explain benefits and insurance processing develops administrative staff by providing information educational opportunities and experiential growth opportunities resolves administrative problems by coordinating preparation of reports analyzing data and identifying solutions maintains professional and technical knowledge by attending educational workshops reviewing donor collection assistant to company name – city state certified mcs automated blood collection tech performed venipuncture on donors and medical screening professionally provided excellent customer service prepared specimens for analysis and established proper chronological priorities in testing properly calibrated and adjusted malfunctioning equipment to ensure precise test results performed diagnostic and therapeutic laboratory procedures education mba healthcare administration management healthcare administration current american intercontinental university city state healthcare administration management healthcare administration skills administrative approach as400 benefits clerical computer literate credit clients excellent customer service diagnosis insurance excel outlook powerpoint windows applications microsoft word nursing organizational payroll personnel phlebotomy policies problem solving problemsolving skills quality assurance quality control receiving receptionist safety secretarial workshops | 4 |
digital media producer summary experienced and innovative digital media producer with expertise in video production as videographer sound recordist editor and postproduction artist able work autonomously or collaborate with a team to produce highest quality production standards passion for constantly learning developing and sharing new video skills with colleagues highlights advanced shooting skills experienced with video cameras and dslrs advanced editing skills using adobe premiere pro expertise in sound recording and sound mixing ability to bring stories to life with visuals music experienced aerial imaging drone pilot experience with teaching students experience directing oncamera talent able to work on multiple projects simultaneously able to collaborate with a team or lead a project able to create animated titles and vfx proficient with adobe photoshop illustrator excellent communication writing skills experience digital media producer to current company name city state produced video and audio content to the highest quality production standards to promote clients objectives and bring their stories to life including content for corporate applications web sites education commercials and other applications maintained awareness of developing technologies and best practices for media production interacted with clients providing excellent customer service maintained library of digital assets teaching assistant computer lab technician to company name city state assisting professor philip palombo served as teaching assistant for a freshman class in video production and editing led discussions screened relevant videos and handson assisted them in the lab also served as the computer lab tech during that time troubleshooting problematic computers and software in use education master of arts digital media productioncommunications rhode island college city state usa completed graduate program for media studies with a concentration in digital media productionart this included video theory video production as well as animation and video art classes animation adobe after effects independent study with mentor city state usa private mentorship in independent study of animation and adobe after effects with dennis hlinsky of the rhode island school of design advanced video editing apple nyc city state usa week long training course for apples final cut pro editing software that taught concepts beyond basic editing such as compositing color correction and video compression continuing education video production technology rule boston camera city state usa regular attendant monthly at rule boston camera learning labs staying abreast of current video technology and media production best practices since accomplishments served as sound recordist and dit for the video series visions for the future at harvard university law school this profound series featuring professor roberto unger was acquired by the new york times for its permanent archive a portion is viewable here produced a video presentation of the sixth annual catwalk to campground dinner and fashion show fundraising event a major fundraising event for the autism project raising over planned shot directed crew of and oncamera talent with interviews of special guests including miss olivia culpo miss rhode island usa who would be crowned miss universe later that year created message of autism awareness education within the entertainment supervised and collaborated with postproduction team in editing color correction special effects music and dvd authorship and distribution received multiple awards including best dvd for autism awareness initiated an afterschool video production program for middle school and high school students in scituate rhode island instructed students on video production techniques including camera lighting sound mixing and editing supported students objectives assisting them in developing their own stories and bringing them to the screen additional skills drawing storyboarding explaining complex topics in simple terms problem solving troubleshooting directing oncamera talent sound design recording remixing sweetening musical scoring video format conversions and codecs communicating with others writing spelling grammar punctuation public speaking voice overs available for international travel | 12 |
line service technician summary i currently have flying hours i am a sophomore student at southwestern illinois college in the aviation pilot program and i am very interestedin the aviation world i have wanted to be a pilot and be around airports and planes since iwas eight years old i am working on my private pilot certificate at ideal aviation i also work at ideal aviation as a line service technician skills great people skills microsoft office fueling aircrafts airport ramp knowledge private pilot knowledge worked at two airports aircraft knowledge invoice knowledge experience to current line service technician company name － city state fuel aircraft from cessna to gulfstream as well as helicopters marshaling in aircraft pilot and passenger communication towing and pushing aircraft aircraft cleaning aircraft management to ramp agent company name － city state fueling of f t boeing e marshaling of inbound and outbound aircraft baggage for allegiant airlines pushback operator for allegiant airlines use of unicom and deicing military and commercial aircraft lavatory service use and ground power unit pilot communications to team member company name － city state i was in charge of running the computer system which entailed cash register and returns i was responsible for helping customers with problems and showing them where certain things were in the store i was taught to use self thinking to solve their problems everyday i worked i had to load multiple bags of pounds of animal feed into the store this job taught me customer service and organization to event staff company name － city state i was in charge of setting up for weddings birthday parties bridal showers baby showers etc i was in charge of driving customers in our sixseater gaspowered golf cart as well as our fourseater gaspowered golf cart and was also in charge of using the fourwheeler to pull trailers i was in charge of setting up chairs and tables which required heavy lifting this job entailed me working long days and long nights i was called on by the owners for a couple of landscaping jobs around the property this job required good people skills and time management education and training associate of applied science aviation pilot training southwestern illinois college － city state usa i am currently enrolled in swics aviation pilot program i will be completeing two yearsand then transferring to fulfill my bachelors in aviation management may high school diploma freeburg community high school － city state united states personal information i am currently a year old that keeps up with work and school i currently work around to hours a week as well as find time to fly and finish up my private pilots license i live in freeburg illinois which is about minutes from st louis lambert international i plan to be a pilot in the commercial world after i finish all of my ratings skills customer service experience leadership team leadership outlook fast learner verbal communication aviation knowledge | 23 |
budget analyst series summary accounting skills knowledge of automate financialaccounting systems in order to manage fiscal date and ensure system performance knowledge of system analysis techniques and procedures ability to interpret accounting related rulings regulations directives and bulletins to develop sound conclusions recommendations and applications to specific inquires and situations flexible budget analyst who adapts seamlessly to constantly evolving accounting processes and technologies ability to communicate verbally and in writing in order to develop and deliver presentations briefings and or training sessions highlights budget analysis cost benefit analysis cbas accurate forecasting financial reporting expert calm under pressure sound judgment staff training selfmotivated professional experience budget analyst series jul to current company name － city state this is a federal job hours per week pay plan gs grade subject matter expert researching developing and executing the franchise fund budget in excess of million dollars give sound conclusion when developing and executing yearly business plan by conducting research assembling and analyzing facts to set customer rates and providing cost for expenditures provide monthly budget briefings to department heads on monthly expenditures workload counts and make recommendations for any changes or adjustment handle complex issues on unknown budget requirements providing indepth evaluations and provide executive leadership team assistance in making sound business decisions manage the following accounts payroll staffing supplies equipment travel rent and communications depreciation and contractual services for current fiscal year and outyears subject matter expert in managing fund control points and obligating funds as needed to meet budgetary requirements in accordance with franchise funds and governmentwide fiscal dept collection procedures standards regulations and policies process all financial documents in the integrated funds distribution control point ifcap system review analyze and reconcile fund expenditures with in control points on a regular basis to ensure proper use of funds in other areas ensure overall expenditures never exceed overall budget authority causing an antideficiency compile analyze and prepare monthly quarterly and annual budget reports by using eh the financial management system fms for the executive leadership team perform studies to provide analysis and evidence of trend estimates for long and short range budgetary and other financial planning and training prepare yearly service level agreements for services provided to other agencies and ensure appropriate billing for monthly invoices process the revenue general ledger cumulative and recurring stats reports monthly serve as the contractor officer representative cor ensuring compliance with federal procurement laws regulations and policies oversee review and process procurement request provide market research performance work statement pws statement of work sow and approve it acquisition requests upload all required documents into the virtual office of acquisition voa system work with assigned contracting specialist to revise gather and provide additional documents and information until package is actionable communicate with different departments on a monthly basis with various gs levels to certify the accuracy or inform them of the monthly contract invoices prepared bulletins circulars and delegations to provide instructions and guidance on procedural policies july august serve as the public affairs officer on departmentwide issues serve as the continuity of operations planning coordinator coop developing and updating the plan in accordance with current department objectives team lead on the personal identity verification piv system provide floor access to incoming employees contractor and visitors purchase supplies and equipment reconcile monthly visa statement gsa liaison updating space as needed report tenant issues and work with a team on move projects build professional relationships with stakeholders veterans benefits administration vba veterans health administration vha served as backup hr liaison serves as the timekeeping backup supervisor curtis savstrom debt management specialist series sep to jul company name － city state this is a federal job hours per week pay plan gs grade provided debt management services related to veterinary services vs and miscellaneous accounts worked with the foundation financial information system ffis managing accounts by using different tables within the system to ensure payments were posted correctly and waived any necessary penalties or interest researched and modified any misapplied payments utilized the user fee systems ufs entering data on new customers and putting accounts on hold pulled reports in brionational finance warehouse fdw to compile a weekly collection report and to research misapplied checks utilized the investigative enforcement system ies tracking system to review accounts and post payments analyzed financial statements measuring strengths and weaknesses of potential accounts evaluated degree of risk in marginal situations initiated all referrals to collection agencies resolved disputes errors and inquiries related to referrals provided and reviewed financial disclosures to customers regarding outstanding delinquencies reviewed and analyzed reports insuring problems disputes and errors discovered were corrected and follow up on those not corrected or paid organized training materials and participated in projects and activities to determine better methods and tools for performing debt management activities contacted customers defining account discrepancies payment plans and review of civil penalty legal dockets communicated with the ies team via email and telephone supervisor david santelman budget analyst series sep to sep company name － city state this is a federal job hours per week pay plan gs grade assisted in the formulation of budget requirements for an annual budget in excess of million dollars constructed quarterly estimates of allotment requirements prepared execution and midyear review of budget to analyze additional funding needs or identify excess funds analyzed status of funds to ensure all obligations were up to date to ensure funds were obligated timely processed all financial documents into the database commitment accounting system dcas for obligations into stanfins received and reconciled obligation reports from stanfins for all accounts certified fund availability on miscellaneous financial documents such as dd1610 sf1164 sf1034 interpreted guidance from higher headquarters disseminated guidance and direction to staff heads and coordinated installations reviewed all financial documents for accuracy of fiscal code element resource and accounting processing codes apc verified all financial documents in a timely manner returning any undisbursed funds to the appropriate program reprogrammed excess funds as necessary to maximize expenditures established policy and guidelines for year end procedures ensuring all funding demands were achieved retained funds as necessary using miscellaneous obligation document form dd2406 and allocated expenditures forthcoming initiated prepared and processed military interdepartmental purchase request prepared processed and approved all contracts supervised one full time employee was the agency program director of government credit card program issued cards monitored accounts and closed accounts as necessary utilized various regulations such as army recruiting dept of the army and department of defense for finance and accounting conducted person to person briefings to incoming soldiers conducted weekly briefings to the commander and six company commanders on delinquent card holders lead presentations to the higher headquarters general officer on status of funds civilian training and delinquent government visa accounts supervisor major jeffrey glynn budget technician series nov to nov company name － city state this is a federal job hours per week pay plan gs grade maintained document control logs to comply with requirements of the department of the army regulations for a three state area prepared automated transmittal letters on a weekly basis for travel orders and account payable items prepared travel orders dd1610 and transportation requests in a timely manner to provide field personnel necessary documentation prior to travel posted commitments to dcas reviewed nonstock fund orders and payables listing within three days of receipt processed voucher payments within seven days of receipt to ensure prompt payments to vendors in compliance with the prompt payment act assured bus tickets for applicants were processed and files reconciled in a timely manner assisted budget and accounting technician in annual planning and development of operating budget reconciled and prepared all invoices for payment of blanket purchase agreements maintained marks filing system in accordance with ar typed correspondence as required supervisor constance weis affiliations federal outreach leadership development fold program skills microsoft office wordoutlook excelpower point education high school diploma southeast high school － city state usa awards performance awards time off award hours hours spot award end of year award cash awards for superior service marchoctober cash awards for superior service selected as civilian of the year for fiscal year department of army commendations june and december training gsa national safety council defensive driving course contracting officer representative with a mission focus onlline training for contracting officers representative faccor lever ii course contracting officers representative course con appropriations law improved statement of work contracting overview overview of acquisition ethics contracting officer representative with a mission focus market research con mission focused contracting simplified acquisition procedures dunn and bradstreet seven habits of highly effective people management development supervisor correspondence human resource correspondence leadership education and development develop and administer budget budget execution basic financial budgeting | 8 |
engineering technician v experience to engineering technician v company name － city state to engineering technician v company name － city state i have over years of progressive experience in the electrical communications electronics and telecommunications fields as technical team lead he has led major uscg shipboard communications upgrades or shipboard installations on seagoing buoy tenders wlb coastal buoy tenders wlm and coastal patrol boats wpb to mitigate electromagnetic interference emi on these vessels with vhf transceivers and satellitebased gps systems he team led the implementation of tcto which fielded the vhf antenna relocation to the wlb class and wlm class he coordinated and was the team leader on the prototype vhf antenna relocation on the wlb class he was part of the team that designed and developed relocation and replacement of cemt4265a antennas on the wpb he also coordinated and team lead the vhf relocation tasking on these classes of uscg vessels mr roshto was responsible for the scheduling planning and performing field implementation of the emcemi program support including uscgusn radhazemi control measures he also provided technical leadership in the topside maintenance and dockside repair program which included uscgusn hf vhf and uhf communications systems mr roshto has over years experience supporting differential global positioning system dgps installations nationwide differential global positioning system ndgps installations electronic communication equipment and systems including the dgps radio beacon transmitters his experience includes installation of cables electrical systems computer systems and dgps radio beacon sites he has supervised installation team at various dgps sites including refurbishment of shelters upgrade of electrical systems installation of security monitoring systems installation of concrete tower foundations installation of towers and dgps related equipment mr roshto also brings both verbal and written communications skills to support understanding of customers needs and team performance as engineering technician v mr roshto has provided technical team leadership for uscg shipboard vhf antenna upgrades over the past five years this has included vhf antenna upgrades removals and installations on seagoing buoy tenders wlb coastal buoy tenders wlm and coastal patrol boats wpb he has been the technical team lead in the upgrade and installation of vhf antennas on eleven wlbs including uscgc alder wlb duluth mn uscgc aspen wlb san francisco ca uscgc fir wlb astoria or uscgc hickory wlb homer ak uscgc kukui wlb honolulu hi uscgc maple wlb sitka ak uscgc oak wlb charleston sc uscgc sequoia wlb santa rita guam uscgc spar wlb kodiak ak uscgc sycamore wlb cordova ak as well as the prototype installation on the uscgc walnut wlb honolulu hi mr roshtos vhf antenna upgrades have involved configuration preinstallation testing installation cabling connecting and postinstallation testing of cemt antennas and hs antennas vhf antennas for these shipboard upgrades on the wlbs wlms and wpb with relocations and installation to mitigate electromagnetic interference to these uscg vessels for these projects mr roshto has been responsible for developing technical documentation for premaintenance test pmt documents preinstallation test and check out pitco documents onsite installation inbrief visit books and system operational test sovt documents coordination and scheduling with the uscg c4it service center and the wlb vessel for the onsite shipboard activities premaintenance testing of all antennas and contractor provided equipment conducting an inbrief with the uscg ship personnel on the planned vhf antenna relocation removal of old antennasequipment installation of new antennas detailed description of work and shipboard installation schedule performing shipboard interface with the gotr or other c3cen inspecting activity performing preinstallation walkthrough and site survey onboard uscg vessels performing onboard preinstallation testing and checkout pitco and documentation prior to installation activities removing outdated vhf antennas hf fax antennas am broadcast antennas and associated transmission lines mounts and sealing all hull penetrations performing installation and relocation of vhf antennas as well as installation foundations antenna mounts cabling provided stuffing tube installation cable mount installation and connection and termination between antennas and transceiver equipment performed cable continuity check cable banding cable identification tags coordinating with welder in supporting firewatch roles and ensured quality of welding and grinding activities restoring any affected work areas to preinstallation condition and disturbed surfaces were primed and painted to match the surrounding area performing system operational verification test sovts of the installed and relocated equipment recording sovt results ensuring all systems properly operating and providing documented sovt results to the uscg personnel including performing an electromagnetic interference matrix and an electromagnetic compatibility inspection documenting and recording field support activities performed and equipment changes in opnav ck forms conducting outbrief with uscg representatives addressing any issues and findings site survey pitco sovt providing all documentation including pitco results sovt results and cks developing postinstallation trip reports and final technical documentation other uscg support projects supported by mr roshto have included worked on various shore site and shipboard emcemi program support projects including laboratory testing and experimentation supported various uscg installation projects which required installation of electrical systems at shore and shipboard sites and installation of computer equipment and associated cables performed overhaul and maintenance of uscg optical surveillance oss systems assisted in the installation of the electronic standardization plan for the uscg utility boats served as team leader in the installation of coast guard dgps radio beacon transmitter sites he coordinated team efforts for the dgps installations at sites such as key west fl moriches ny tampa fl and other locations his duties included fabrication of concrete foundations shelter installation electrical system installation heating ventilating and air conditioning hvac equipment installation and towerantenna installation he installed and maintained electrical hvac and chill water systems installed various types of conduit cable trays and cable duct he oversaw welding plumbing and carpentry in support of installation of dgps shelters electrical systems towers foundations and dgps equipment performed the installation and upgrade of uscg hf sites and in various locations which included the greater antilles section gantsec performed hf fan wire impedance matching on us navy ships assisted in the installation of the appleton wa prototype ground wave electrical network gwen conversion to dgps and has performed a number of other ndgps conversions served as team leader on the installation of the paalarm systems on uscg wlic boats performed the equipment installations and system upgrades for the vessel traffic control systems vtc in numerous locations including houstongalveston tx area performed installation and setup of national distress system nds equipment in various locations including north carolina and florida installed all electrical circuits video cabling and video display system equipment at numerous coast guard command centers installed full floor kva uninterruptible power supply systems at both atlantic and pacific area command centers wired for new electrical system at each site installed new drop ceiling at pacific area command center and wired all new lighting system installed and maintained barco video display systems in many coast guard command centers and sectors to maintenance technician company name － city state mr roshto installed electrical systems for various equipment and conveyers he participated in set up of facility in preparation for production of automotive seating he supervised the maintenance department second shift as production began he maintained all electrical and mechanical systems conveyers and programmable logic controllers used in production process he fabricated tools and installed fixtures as needed to aid production to installation technician company name － city state mr roshto installed electrical systems at shore and ship sites he installed computer equipment and associated cables he installed joint operational tactical systems and combat direction system on ships and at shore facilities mr roshto performed overhaul and maintenance of optical surveillance systems as team leader he assisted in the design and installation of coast guard dgps radio beacon transmitter sites he performed maintenance and repair of equipment and facilities at various government installations he performed sheet metal fabrication and installation he installed raised computer floors walls and ceilings he installed and maintained heating ventilating air conditioning and chilled water systems mr roshto installed various types of conduit cable trays and cable duct he performed welding plumbing and carpentry to electricalmechanical foreman company name － city state mr roshto installed various commercialindustrial electrical systems including uninterruptible power supplies motor generators and switching systems he performed installation troubleshooting and repair of production equipment and various conveyer systems he installed small package sorting systems including interface with existing outbound computer manifesting system he assisted inhouse personnel at qvc network hills bros coffee and allied colloids inc with installation and maintenance of equipment and facilities to electrical apprentice company name － city state mr roshto supported commercial industrial and residential electrical installations and he performed basic troubleshooting education diploma norview high school virginia apprenticeship council electrical apprenticeship additional information location virginia beach vasecurity clearance top secret skills automotive basic broadcast cables cable cabling carpentry chill ca conversion council sc direction documentation electrical systems electronics equipment installation experimentation fax forms government gps hvac inspecting inspection laboratory testing leadership team leadership team lead team leader lighting logic maple mechanical navy nds network oss personnel plumbing positioning power supply power supplies quality radio recording san scheduling sorting technical documentation technician v telecommunications transmission troubleshooting uhf upgrades upgrade vhf video welder welding written communications | 17 |
sales professional summary experienced manager with excellent client and project management skills actionoriented with strong ability to communicate effectively with technology executive and business audiences analyst with extensive experience in microsoft office proficiencies include microsoft word and microsoft outlook can effectively multitask in challenging situations and meet critical deadlines im selfmotivated i work well independently and need little supervision core qualifications excellent comprehension and retention skills can work with short deadlines and under pressure offering a fresh perspective on customer service needs computer and technical literacy strong organization skills the ability to plan ahead and always do a thorough job articulate and persuasive to present my ideas to the public expert in creative problem solving education and professional placement customer needs assessment experience with appointment scheduling contract negotiationreviewdrafting change management advertising business development marketing multitask management project management sales statement billings weekly payroll experience sales to company name city state sales of firearms and accessories developed tool to track and monitor personal sales opportunities deals in progress and finished contracts responsible for implementing all businessbuilding and relationshipbuilding expectations with uniquely assigned accounts and customers took daily inbound calls and keyentered orders faxes backorders and credit memos for assigned accounts and clients consistently met and exceeded department expectations for productivity and accuracy levels developed promotional programs to optimize revenue levels coownermanager to company name city state palace pet grooming hwy ste oakhurst ca i defined strategies and business plans for palace pet grooming directed strategic initiatives to achieve a strong business plan that launched an inspired husband and wifes dream that created a business model which is still thriving to this day created sales strategies to promote advertising offerings and motivate larger deals completed strategic competitive analysis by assessing strengths and weaknesses of competitors worked effectively in a heavily crossfunctional fast paced environment developed innovative product solutions grounded in clear understanding of customer needs spearheaded the creation of blogs and social media content produced engaging online marketing campaigns led concept development and organized sales and operations resources correctional officer to company name city state maintain security within the institution and oversee the health and safety of staff and prisoners patrol and inspect units yards buildings prisoners prisoner property and clothing etc to ensure the welfare safety and security maintain surveillance of grounds by foot and from vehicle perform inspections and searches of premises and cells checking for contraband and compliance with regulations conduct searches of prisoners and visitors observe prisoners directly and indirectly through visual audio and video monitoring to ensure the physical safety of prisoners staff and the public monitor radio transmissions between staff in order to respond immediately to calls for security support as needed provide escort and security for visitors comply with and enforce security procedures for equipment and supplies operate control room monitor gates cameras alarms and video terminals enforce institutional rules and standard operation procedures sop initiate segregation or disciplinary procedures and perform enforcement activities in compliance with department policies explain rules and procedures of the facility to individualgroup prisoners so they understand the expectations and consequences supervise prisoners to maintain general order in daily activities work assignments and programming monitor inmate phones mail etc apply the appropriate level of force in accordance with policies ranging from verbal warnings and physical presence through the use of soft and hard restraints and in extreme cases deadly force maintain order and discipline in dormitories shops work details and recreational activities report infractions of rules handle unruly and violent prisoners using minimum necessary force perform head counts of prisoners and confirm each inmates identity when conducting a facility count compile data for necessary written incident and other required reports stabilize and provide backup in emergency situations for the protection of the public staff and prisoners in situations such as aggressive behavior fights riots or other disruptive behavior escape attempts fires accidents and medical emergencies education high school diploma general studies automotive technology yosemite high city state general studies automotive technology universal technical institute city state professional affiliations in past experience i have had years of combined skill as a commercial truck driver with everything from local route work as a sanitation engineer to construction material delivery to long haul otr driver as well as the above listed i have had ten years as a paid call firefighter pcf for madera county in this function one of the many things i learned was the duties of radio dispatch protocol accomplishments was instrumental in instituting a new scheduling practice thatstreamlined our booking process resultsof the new scheduling procedure increased our booking appointments from only booking month out to booking every to weeks for up to to years out i developed a new advanced payment option where the clients can prepay onto a debit style card they can choose the set amount of funds with this option they get apercentage discount taken off for booking the year with these cardsthey can reload anytime and with this creative plan it drastically increased the predictability of the income variables skills event management and promotion leader strong negotiation skills team building and team leadership | 10 |
timeshare sales summary i am extremely confident that my skills mentorship education and experience will set me apart from the rest many would describe my character as someone who is always dedicated to the project at hand and willing to go the extra mile ive managed large projects and provided meticulous attention to organizational processes and correct flaws whenif they occur i am searching for a lucrative career in sales as i have embodied the skill to connect with people ask the right questions and find the need and desire for the product or property currently living in brickell and originally from nyc searching for a great company where i can contribute exceptional sales work ethics creativity and leadership highlights sales and marketing skilled multitasker team player microsoft office knowledge of leasing and market conditions fast learner personable quality assurance and control resultsoriented contract management relationship building detailoriented excellent communicator member of the national association of realtors national account management established track record of exceptional sales results excellent communication skills energetic resolutionoriented wellversed in contract law effective retail sales manager social media savvy startup experience large cashcheck deposits expert invoice processing highlyprofessional proficient in microsoft office client management sales presentations techsavvy experienced entrepreneur first time buyer specialist highly professional proficient in microsoft office national association of realtors experience to current timeshare sales company name － city state presentation of the wyndham vacation ownership product to prequalified potential new owners and guests generated exceptional sales through initializing transactions and utilizing proper closing techniques provided follow up with each new owner to ensure ultimate customer satisfaction to current realtor company name － city state rent buy or sell property for clients perform duties such as study property listings engaging with prospective clients accompany clients to property site discuss conditions of sale and draw up real estate contracts to current founderceo company name － city state startup motor coach transportation company we provide luxury transportation for hotel stadium and convention centers in miami specifically we transfer large groups of people or more to their corporate events team building outings sporting events and more managed wide variety of customer service and administrative tasks to to get the business up and running properly with all licenses insurance capital and loan programs informed customers about sales and promotions in a friendly and engaging manner to founderceo company name － city state excelled at arranging outrageous oneofakind experiences such as deep sea shark diving exotic car rentals luxury vacation home accommodations luxury yachts jet charters and events created sales pitch for sales team and lead team from to up to sales per day conduct all pr sales and client relations mentored and trained sales team to contracts project manager company name － city state site consisted of whole ownership residences price range 1m 17m and fractional ownership residences price point for a interest direct supervision of the contract supervisor and indirect supervision of the contracts processing team along with supervision of support to sales and marketing team timely notification to sales executives and follow through on special circumstance cancellations defaults effective training of contracts processors regarding procedures policies and responsibilities of contracts processing personnel as well as any legal requirements regarding accepted contracts at point of sale enforcement of any procedures established to ensure all contract documents are completed correctly by sales executives provided leadership and supervisory direction to administrative support personnel for sales executives and sales management monitor ownersales executive assistance quality procedures and methodology in quality assurance department problem solving account management client relations sales closer customer servicesales people management accounting principals and practices to contracts manager company name － city state hired and directed processing team for companys largest conversion project of units directed team to prepare all condo documents and purchase contracts according to standard liaison between escrow company bank appraisers customer and the developer planned initiatives and developed workflow for positive results including overall corporate sales oneonone consultation with customers regarding their purchase contract unit walkthroughs provided onsite technical support to server structure due to technical career history to project manager company name － city state negotiated voice data contracts with clients and fortune service providers developed new business procedures and adjusted business plan to reflect effective sales results hired and developed a technical and sales savvy work force coached and trained employees to follow business procedures responsible for large percent of firms revenue growth in fiscal year exceptional project management delivering workflow and managing developers with project direction awarded in sales by nttverio in education business administration pace university － city state high school diploma marketing murry bergtraum hs for business careers － city state usa languages englishfluent spanish beginner skills sales sales management staffing workflow account management accounting administrative support business plans consultation contracts conversion client relations customer service invoicing leadership legal people management managing marketing marketing manager excel policies problem solving project management quality quality assurance affiliations member of the national association of realtors | 10 |
general business management summary resumekristy bishop entrepreneurial indirect sales executive passionate about building productive relationships with clients partners and team members new customer acquisition expert who emphasizes mix of online and in person marketing strategies highlights new customer acquisition account management prospecting resultsoriented knowledge of market trends proficiency in finding areas of opportunity clientfocused brand development accomplishments conceptualized and launched the full service neighborhood bank marketing campaign which led to a increase in bank deposits customer service both internal and external compliance hr sales marketing training sql valuing diversity training conflict resolution team building mentoring training best practices received several awards for top performer and letters of recognition and recommendation promoted from relationship banker i to relationship banker ii as well as one of regional bankers in my position assigned to train and mentor new employees after months of employment was also given a written offer to become regional merchant service representative as i personally was considered responsible for creating the need for position this was offered to me after about months which at the time was unprecedented initialized a grass root marketing campaign to promote brand recognition as well as gather more household relationships ie loans deposits with no marketing budget with immense success assessed organizational training needs performed competitive analysis to make recommendations for future company growth experience general business management may to dec company name － city state providing first person of contact for customers as well as employees provided conflict resolution and internal and external customer service training and mentoring new hires ensuring all regulations were met and company policy was being used analyzed ratings and business features of competitors to evaluate the effectiveness of marketing strategies proficient in sql ordering product management inventory organization product knowledge staffing opportunities products and services nw florida regional commercial sales manager mar to jan company name － city state i was the sole commercial sales manager for the ne region from south georgia through deland fl i was able to increase sales in my territory with both new clients and follow ups with clients we had worked with before commercial sales in my territory as well as some in caribbean i would generate new business through b2b cold calls mailing information and establishing myself as the new territory manager i personally overhauled the out dated sql and customer file information using previous experience i would call set up appts and updated the territory customer business i generated new business and gained back more customers by recognizing better opportunities educating them about preventive maintenance insurance and becoming the face of my company to my clients i went onsite to businesses and create estimates field inspections measurements ordering correct products troubleshoot problems find solutionsjob site inspections and keeping my personal crew busy every day prepared correspondence accounting and financial documents for analysis sales marketing manager indirect sales manager jul to nov company name － city state implemented and evolved highimpact strategies to target new business opportunities and new markets planned and executed container shipments of effectively controlled the release of proprietary and confidential information for general client lists prepared departmental contracts for attorney approval program manager jan to jan company name － city state managed weight loss center and worked closely with clients face to face provided client support individualized care and excellent customer service product ordering client chart maintenance inventorypayrollhiring qualifying clients for credit providing all legal information client retention internal and external conflict resolutionmentor prepared correspondence accounting and financial documents for analysis relationship banker ii jan to jan company name － city state conceptualized and launched full service neighborhood bank marketing campaign which led to a increase in sales customer service both internal and external compliance hr sales marketing training sql valuing diversity training conflict resolution team building mentoring training best practices received several of the highest awards for top performer and letters of recognition and recommendation promoted from relationship banker i to relationship banker ii as well as one of regional bankers in my position assigned to train and mentor new employees at months of employment was also given a written offer to become regional merchant service representative as i personally was considered responsible for creating the need for the position this was offered to me after about months which at the time was unprecedented initialized a grass root marketing campaign to promote brand recognition as well as gather more household relationships ie loans deposits with no marketing budget with immense success prepared correspondence accounting and financial documents for analysis education high school diploma general studies psychology business st johns river state college － city state usa general studies psychology business skills communication skills excellent customer service account management data entry directing documentationproject development computer proficiencycustomer satisfaction inventory team leadership marketing plans market research marketingnegotiation networking organizational skills product management profit retail sales business developmentsql active listener creative problem solver | 21 |
sales summary selfmotivated individual offering a strong work ethic and determination to complete tasks in a timely manner accurate and detailoriented with extensive bookkeeping and clerical knowledge highlights accounts receivable professional effective time management knowledge of sap excellent managerial techniques expert in customer relations adp sap microsoft word excel outlook quickbooks accomplishments reduced the open invoice cycle time from days to days by developing new dispute reporting procedures experience to current sales company name － city state sold auto home renters motorcycle policies cross selling to current and new customers followed up with current and old customers to ensure happy with services to service adminbookeeper rush enterprises company name － city state match and coded all paperwork and invoices for departments assisted managers with hiring procedures screening of candidates coordinating interviews assisted with all new hire paperwork such as benefit packages and i9 forms ordered all parts and delivered them as well handled all month end year end closing audits responsible for the continuing education training and certification of new and experienced employees filed all invoices and paperwork as needed processed all peterbilt cummins warranty claims handled all paccar roadside invoices reconciled vendor statements and checked for accuracy assisted with month end close filed daily cash sales summary sheets processed all new hire drug screen paperwork as needed performed daily reports for four different locations of units in areas contacted several vendors for all units due for service non payments handled all inventory for two locations and input into sap system to inventory control specialist company name － city state responsible for ensuring inventory production quality and efficiency levels and implementing corrective action as required prepared shipping documents for products scheduled to ship ie fed ex ups monitored inventory and controls to ensure adequate product supply levels maintained distribution reports and logs as well as all sales and collections for the company to agency support specialist company name － city state rated all sales quotes including flood home and auto motorcycle boat travel trailers through about seven different companies to see what rate best fit customers needs and wants handled all escrowed accounts sold auto home commercial policies through nationwide progressive and hartford to customers depending on there needs performed cold calling for internet leads expertise in resolving escalated customer issues handled all commercial auto business calls for any insured needing a certificate of liability or adding additional insured to policy handled all accounts that were escrowed verified all accounts education bba accounting university of texas of the permian basin － city state united states accounting skills accounts receivable adp closing cold calling customer relations inventory managerialexcel mail office outlook microsoft word month end close policies quality quickbooks safety selling sales sap shipping time management | 10 |
document controller contract position summary dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager customer service representative administrative assistant and buyer highlights office management team building supervision staff development training policies procedures manuals report document preparation spreadsheet database creation accounts payable receivable bookkeeping payroll records management meeting event planning inventory management expense reduction experience document controller contract position april to may company name － city state administration of the document control system ensure the accuracy of the change orders including but not limited to documentation revisions and required approvers examine documents to verify compliance completeness and accuracy of data control document database of all documentation that will allow secure document retention and corresponding files perform clerical duties to generate documents as necessary support continuous improvement activities in terms of process and system improvement prepare graphs charts and presentations using ms programs and other software to support the qara leadership team contribute to team effort by accomplishing related inquires as needed perform a variety of tasks and duties as may be assigned by quality management rental coordinator august to december company name － city state assist in daily rental operations in accordance with established operating methods policies procedures and state federal regulations assist in management of operating costs constantly seeking to improve operating methods safe operations procedures and results administer rental invoicing processes and reports assist customers with invoicing issues issuing credits and adjustments when required develop positive longterm customer service relations coordinate shipment of rental used and stock equipment maintain records on all rental equipment monitoring location and condition of all equipment at all branches both daily and as part of the formal inventories maintain filing system and assist in fielding incoming calls provide clerical support assisting rental manager on projects spreadsheets and memos work with all department and employees to insure quality of customer service network technician assistant july to july company name － city state install maintain and repair of voice data and video network systems and other related network technologies install configure troubleshoot and repair of data circuits lines and switches resolve networkrelated work requests and may perform a review before a project is started or during a project to ensure adherence to technical specifications and standards implement solutions and follow standard operating procedures while being able to communicate with customers to discuss alternative technical solutions troubleshoot problems by probing users for information relevant to solving problem based on standard operating procedure or script office manager march to december company name － city state monitoring of sick staff personalvacation leave punctuality compliance issues and dress code monitoring of costsensuring competitive bids services and office products maintain records dealing with cash receipts receivables inventories and payroll and accounts payables supervise operations maintenance and other duties prepare all payroll checks using quickbooks conduct daily production meetings distribute mail and arrange travel for staff schedule appointmentmeetings and maintain calendar for owner coordination of mailings for events fundraisers etc business customer service representative december to january company name － city state responsible for daily ongoing interface between customer orders and plant operations overall responsible for maintaining all customer information assist with new product development end of programreconciliations invoicing purchasing and maintaining inventory in internal and external databases oversee daily data entry of production shipping and receiving in all databases including customers receive and process daily orders confirm price communicate directly with customer as necessary process faxes acknowledgements and other records relative to ongoing customer service coordination with plant operations maintain daily ongoing communications with r d engineering sales plant operations and customers executive administrative assistant august to june company name － city state schedule appointmentsmeetings and maintain a calendar of events for the plant manager process invoices for accounts payable correspond to suppliers regarding accounting matters coordinate the activities of document control including distribution of controlled documents maintenance of electronic department directories tracking and reporting on document review progress and work independently to facilitate group activities provide support for the quality system during corporate audits actively participate in department activities facilities analyst ii may to may company name － city state overall responsible for maintaining all customer information assist with new product development end of program reconciliations invoicing purchasing and maintaining inventory in internal and external databases responsible for new program review maintaining customer requirement master files bom set up and maintaining history files responsible for maintaining inventory of and orderingor releasing components assist other internal departments responsible for maintaining of customer po changes streamlining with the sales department oversee daily data entry of production shipping and receiving in all databases including customers education kelly services － city state microsoft office suite courseware training completed some college courses hopkinsville community college － city state skills accounting accounts payables accounts payable schedule appointments bookkeeping maintain calendar cash receipts charts clerical competitive network systems continuous improvement customer service data entry databases database database creation documentation staff development training event planning faxes filing graphs maintaining inventory inventory management process invoices invoicing team building leadership meetings mail microsoft office suite office network new product development office management payroll policies presentations processes progress purchasing quality quality management qa quickbooks receiving maintain records reporting requirement sales script shipping spreadsheets spreadsheet supervision switches arrange travel troubleshoot video | 16 |
floral designer skills billings cash handling cashier creativity customer service magic pick pos experience jan to current company name － city state floral designer jan company name － city state designer jan company name － city state any assigned errandsduties customer service design work event set upmagic city floral billings mt customer service any miscellaneous or assigned duties floral designerdelivery driver jan to jan company name － city state any other assigned duties education and training working towards floral design certificate fall front range community college front range community college working towards floral design certificate spring associates horticulture fall front range community college horticulture spring colorado state university high school diploma spring fossil ridge high school | 1 |
business development leader summary business development manager experienced leader with more than years of experience working in sales marketing and businessdevelopment with specialization in identifying developing and maintaining new strategic businesspartnerships propelled a small chemical trading firm into a flourishing manufacturer national distributorand global manufacturers soletrading partner highly motivated tough negotiator with excellent verbaland written skills expertise in engaging decision making and devising winning sales strategies andsolutionsinnovative adaptable analytical actionoriented and flexible in working with suppliers and customers indynamic international markets developed soleselling agencies of different manufacturers in differentcountries encompassing different products experienced in working collaboratively with crossfunctionalteams such as technical legal finance sales and marketing bringing creativity complex problemsolvingskills entrepreneurial drive and unceasing spirit to all endeavors skills strong business acumen managing cross functional teams motivational management style sales and pricing strategies customerfocused sales leader new product and market development strategic sourcing and hedging datadriven decision making demand prediction supply chain and resource management cost control and profit maximization project planning and development business forecasting and strategy ms office suite adobe photoshop macromedia flash and dreamweaver programming skills html c c experience business development leader partner director feb to nov company name － city spearheaded companywide marketing campaigns introducing new products which boosted sales by more than in just year increased gross profit by net profit by and editda by in less than years ensured longterm profitability by researching and renegotiating vendor and customer contracts identified and eliminated loss making products and promoted profitable ones singlehandedly developed a large customer base for a new product range increasing sales from zero base to more than million in just under years demonstrated strong leadership by recruiting training and managing more than employees across different locations and multiple departments managed accounts of more than customers directly retaining almost all of them till date strategically sourced products and negotiated long term contracts by consistently beating aggressive competition in reverse auctions to win business of a major manufacturer gained market share post the recession years of and by segmenting customer base and servicing new specialized niches developed and implemented employee welfare policies and other company policies on ethical way of conducting business assisted in preparing balance sheets and filing multiple tax returns including income tax excise duty service tax value added tax and goods and service tax worked closely with auditors set budgets for expenses negotiating secured and unsecured credit lines with banks teaching assistant aug to dec company name graduate teaching assistant worked for two and half year as graduate teaching assistant teaching organic chemistry laboratory to undergraduates trained over students in basic to semiadvanced theoretical and laboratory skills in organic chemistry responsibilities presented lectures to class of over students conducted multiple oneonone student review sessions responsible for making presentations teaching course material teaching lab skills and grading of assignments and final exams education and training masters of science organic chemistry may organic chemistry research and thesis option virginia tech bachelor of technology dyes and intermediates institute of chemical technology may dyes and intermediates institute of chemical technology research publication pdcatalyzed amination tetrahedron letters research project mild and convenient ways to prepare nalkyl tacrines june may may skills dreamweaver adobe photoshop balance sheets basic budgets c c chemistry contracts cost control credit clients decision making delivery filing macromedia flash forecasting functional gross profit html leadership leadership skills letters logistics managing manufacturing processes marketing market market development ms office suite win negotiating negotiator policies presentations pricing strategies profit programming project planning and development publication quality quality assurance recruiting researching research sales selfstarter strategy strategicsourcing supply chain tax tax returns teaching | 5 |
ownerchef summary chef with years of critically acclaimed work preparing delicious healthy dishes in multiple restaurants as well as starting own business specializes in preparing menus that attract and retain customers looking for a challenging role in culinary management line cook with years of experience in highpressure culinary environments skilled in preparing large volumes of food quickly and efficiently seeking to use culinary skills and expertise to prepare a special variety of dishes in a professional rewarding environment highlights sous vide technique strong butchery skills contemporary sauce work servsafe certified food handler focused and disciplined focus on portion and cost control inventory management familiarity high volume production capability accomplishments best customer service award from the taste dorchester experience ownerchef to company name city state opened and closed the store which included counting cash drawers and making bank deposits answered customers questions and addressed problems and complaints in person and via phone maintained visually appealing and effective displays for the entire shop educated customers on product and service offerings oversaw all daily operations built customer confidence by actively listening to their concerns and giving appropriate feedback offered direction and gave constructive feedback to motivate employees providing prompt efficient and friendly service to the customers anticipating customer needs and catering to the same competently maintaining high sanitary standards in the kitchen and serving area managing catering services depending upon the pertinence of the event informing management about the areas where the service could be improved responsible for the maintenance of the food items and equipment storing reusable items carefully chef to company name city state make sure a team of is following food preparation recipe adherence performing duties for food preparation as required by the guidelines be able to cook for the high schools if the chef call out serve food in quantities that meet requirements accepts responsibility for stocking shelves and general cleaning maintains required forms and records as assigned by manager chef to company name city state café main supervises team supervises ordering purchasing receiving and inventory supervises sanitation and cleaning trains employees participates in menu development recipe testing and evaluation maintains records and computer input maintains food costs safe handling and preparation standard firstcook to company name city state responsible for all subsistence from the time they are received until consumed conduct quality assurance evaluation of food preparation and finished products training and supervising the cooks ensure that only the highest quality products are served close the kitchen ensure that the kitchen is left in good working condition make sure lunch get out on time and dinner cook prepare according to daily menu cook for to kids catering functions sous chef to company name city state elegant catering company that been around for thirty years that cater to finedine and small parties over sees catering events for offpremise upscale jobs supervises and participates in the production with my team communication and recommend discipline as appropriate manage cooks wait staff kitchen stewards train develop empower coach and counsel resolve problems cookpastrycook to company name city state fine dining mediterranean cuisine restaurant with some italy influent externship with todd english world renowned chef set up station according to restaurant guidelines prepares all food items as directed in a sanitary and timely manner follows recipes portion controls and presentation specifications as set by the restaurant restock all items as needed throughout shift clean and maintain station in practicing good safety sanitation organizational skills perform additional responsibilities although not detailed as requested by the chef sous chef or kitchen manager at any time responsible for make specialties pasta sauce stocks soups education associate of occupational science le cordon blue college of arts city state certificate servsafe allergencomputer skill microsoft word power point and excel skills enforcing strict health and hygiene standards in the cooking food preparation area strong desire to instill good practice and procedures in those working with you physically fit and able to lift heavy goods and stand for long periods of time | 14 |
i healthcare marketing specialist professional summary an innovativecustomeroriented healthcare administrator with a background in primary care and experience supporting a team of physicians in a busy medical office expertise includes verifying insurance coverage records reviews marketing and schedule maintenance searching for a leadership role in a team oriented company education bachelor of science healthcare administration pennsylvania college of health sciences city state coursework in epidemiology coursework in statistics coursework in health care policy planning coursework in ethical issues in health care high school diploma northeastern high school city state recipient of the york alumnae chapter of delta sigma theta academic award scholarship assistant editor of the literary art magazine president of diversity club member of cure finders club presidential classroom alumna core qualifications superb communication skills excellent interpersonal skills conflict resolution skills customer and personal service medical terminology event planning and coordination budgeting and financial management microsoft office suite multitasking problemsolving selfstarter accomplished leader knowledge of medicare medicaid eeoc hippa fmla ada management marketing experience efficient under pressure cultural awareness and sensitivity strong work ethic team player with positive attitude writing and grammar knowledge detailed oriented strong analytic skills deadlinedriven professional experience healthcare marketing specialist city state company name jul to current analyzed performance of marketing program to identify the best opportunities for optimization established production schedules and communicated project to stakeholders increased patient traffic by managed all social media forums including the company website social networking applications and message boards healthcare admin intern city state company name feb to jun scheduled appointments and registered patients recorded and filed patient data and medical records demonstrated analytical and problemsolving ability to addressing barriers directed patient flow during practice hours minimizing patient wait time oversaw implementation of an effective budgeting and accounting system that improved efficiency and reducedcosts developed a system of staff communication that ensured proper implementation of treatment plans andcomprehensive patient care developed the design and execution of a program that contributed to growth of the organization call center representitive city state company name jun to sep demonstrated mastery of customer service call script within specified time frames maintained uptodate records at all times provided cross training to staff members facilitated information flow between customer service account management operations quality assurance training and payroll departments to guarantee call center objectives were met customer service representative city state company name jun to sep demonstrated mastery of customer service call script within specified time frames maintained uptodate records at all times built customer loyalty by placing followup calls for customers who reported product issues formulated and enforced service center policies procedures and quality assurance measures sales associate city state company name jun to jan establish or identify prices of goods services or admission and tabulate bills using calculators cash registers or recommend select and help locate or obtain merchandise based on customer needs andor desires optical price scanners bag or package purchases and wrap gifts exchange merchandise for customers and accept returns clean shelves counters and tables front desk assistant city state company name sep to may handled incoming and outgoing correspondence including mail email and faxes answer queries regarding computers drafted and typed grammatically correct office memos managing test reminder calls photocopied all correspondence documents and other printed materials retail customer service associate city state company name may to aug greet customers entering establishments assist customers by providing information and resolving their complaints receive payment by cash check credit cards vouchers or automatic debits open and close cash registers performing tasks such as counting money separating charge slips coupons and vouchers place special orders or call other stores to find desired items completed floor replenishment to guarantee size availability and promote customer satisfaction kept current on market and product trends to effectively answer customer questions technical skills electronic medical database microsoft powerpoint microsoft excel microsoft word microsoft publisher adobe dream weaver adobe photoshop microsoft outlook windows adobe premiere adobe acrobat gimp adobe reader community service food drive mount of salvation church volunteer eco city farms socktober drive mount of salvation church dining room volunteer so others can eat some volunteer white rose senior center | 6 |
fragrance consultant licenses phlebotomy certification electrocardiogram certification skill highlights accomplished in hematology laboratory diagnostic equipment sample checking quality control procedures strong work ethic professional experience fragrance consultant to company name city state greet clients provide knowledgeable service to clients communicate product knowledge sales office manager to company name city state managing sales team organizing daily logs receiving and processing customer requests customer service and sales activities managing and inputting payroll job quality control and monitoringgeneral assistanceadministrative support for the owners of the company customer service to company name city state customer servicetrouble shooting products direct selling customer support accounts management education and training certification phlebotomy technician arkansas college of health careers city state united states electrocardiogram technician associate of arts general studies arkansas college of health careers city state united states general studies pulaski technical college city state united states skills administrative support clients customer service customer support detail oriented direct selling filing hematology managing medical coding organizing payroll phlebotomy processing customer requests quality control receiving sales specimen collection technician trouble shooting | 11 |
wellness director professional summary skills skills body composition evaluations telehealth experience group instruction oneonone coaching health education data management supervision planning and coordination training development leadership compassion conflict resolution certifications group fitness instructor nifs certified certified therapeutic exercise specialist ace certified yoga tai chi spin trx behavior modification parkinsons health and wellness aquatics neta aquatic exercise and science and ace certified mixed martial arts and boxing certified inspector association of boxing commissioners accounting hr promotion administrative instructor public relations arts instruction quality budgets leadership quality control business operations managing relationshipbuilding coaching marketing safety chi market sales interpersonal access statistics excellent neta supervision communication organizational team player conflict resolution personnel trainer clients camera video data management policies composition delivery presentations educator pricing finance processes financial profit forms program development functional progress work history wellness director to current company name – city state helped clients set and achieve health and wellness goals conducted group wellness presentations for classes up to participants demonstrated safe and correct forms for each exercise and piece ofequipment conducted needs assessments or surveys to determine interest in orsatisfaction with wellness and fitness programs events or services met or exceeded monthly revenue and training goals performed screenings every month for markers such as blood pressureweight and bmi conducted needs assessments or surveys to determine interest in orsatisfaction with wellness and fitness programs events or services demonstrated safe and correct forms for each exercise and piece ofequipment built strong relationships with members to promote health wellness andavailable services conducted group wellness presentations for classes up to participants helped clients set and achieve health and wellness goals eliminated downtime and maximized revenue by providing top projectquality control to current company name – city state expanded crossfunctional organizational capacity by collaborating acrossdepartments on priorities functions and common goals maximized productivity by keeping detailed records of daily progress andidentifying and rectifying areas for improvement explained and taught regulations and rules to athletes and coaches verified accuracy of score calculations before winners were announced communicated with athletic regulation staff athletes and trainers collected daily reports for improved efficiency during athletic events inspected equipment for compliance with safety and event regulations established clear benchmarks for performance and monitored individualand athlete progress educated athletes trainers and fellow athletic regulation coworkers aboutrules and regulations reviewed video playbacks and slowmotion camera footage to evaluatecalls and judge appeals calculated athlete and event statistics on rolling basis during event monitored play times and elapsed time during particular events stoppingclocks to meet regulatory requirements educated and mentored more than coworkers on policy andprocedures during high pressured events improved athlete medical outcomes and delivery of care through improvedclinical quality processes to current company name – city state adapted classes to meet expectations and interests of members resultingin improved participation consulted with clients to define personal health needs formulate effectivefitness nutritional or rehabilitation plans and improve overall wellbeing modified workout plans according to fitness levels and medicalconsiderations broadcasted information about events gym classes and communityofferings coordinated healthy and safe use of fitness tools equipment and spaces toprevent injuries worked independently and as member of cohesive team to supportindividual needs supported program development by adding new and exciting classes tofacility schedules taught staff and participants proper methods for best use of equipment tomeet individual fitness goals applied performance data to evaluate and improve operations targetcurrent business conditions and forecast needs stayed current with market trends to determine optimal pricing of goodsand services and to capitalize on emerging opportunities established optimized and enforced business policies to maintainconsistency and highquality standards across multiple vendor operations used knowledge of market trends to create valueadded solutions resultingin increase in service utilization directed business operations to maintain and improve company financialgains managed daytoday business operations including accounting financehr marketing and public relations devised deployed and monitored processes to boost longterm businesssuccess and increase profit levels set enforced and optimized internal policies to maintain efficiency andresponsiveness to demands recruited hired and trained initial personnel working to establish keyinternal functions and outline scope of positions for new organization founded and managed business operations growing revenue throughpersonal training and onsite group fitness instruction with major businesscompanies and its employee base to include staff families applied performance data to evaluate and improve operations targetcurrent business conditions and forecast needs maintained uptodate administrative records to monitor operationalconditions managed key accounts including developing sales presentations andpromotion initiatives to drive product sales and increase brand awareness enhanced operational efficiency and productivity by managing budgetsaccounts and analyzing company needs and industry trends education bachelor of science natural health studies clayton college of natural health city state work history wellness director to current company name – city state helped clients set and achieve health and wellness goals conducted group wellness presentations for classes up to participants demonstrated safe and correct forms for each exercise and piece ofequipment conducted needs assessments or surveys to determine interest in orsatisfaction with wellness and fitness programs events or services met or exceeded monthly revenue and training goals performed screenings every month for markers such as blood pressureweight and bmi conducted needs assessments or surveys to determine interest in orsatisfaction with wellness and fitness programs events or services demonstrated safe and correct forms for each exercise and piece ofequipment built strong relationships with members to promote health wellness andavailable services conducted group wellness presentations for classes up to participants helped clients set and achieve health and wellness goals eliminated downtime and maximized revenue by providing top projectquality control to current company name – city state expanded crossfunctional organizational capacity by collaborating acrossdepartments on priorities functions and common goals maximized productivity by keeping detailed records of daily progress andidentifying and rectifying areas for improvement explained and taught regulations and rules to athletes and coaches verified accuracy of score calculations before winners were announced communicated with athletic regulation staff athletes and trainers collected daily reports for improved efficiency during athletic events inspected equipment for compliance with safety and event regulations established clear benchmarks for performance and monitored individualand athlete progress educated athletes trainers and fellow athletic regulation coworkers aboutrules and regulations reviewed video playbacks and slowmotion camera footage to evaluatecalls and judge appeals calculated athlete and event statistics on rolling basis during event monitored play times and elapsed time during particular events stoppingclocks to meet regulatory requirements educated and mentored more than coworkers on policy andprocedures during high pressured events improved athlete medical outcomes and delivery of care through improvedclinical quality processes to current company name – city state adapted classes to meet expectations and interests of members resultingin improved participation consulted with clients to define personal health needs formulate effectivefitness nutritional or rehabilitation plans and improve overall wellbeing modified workout plans according to fitness levels and medicalconsiderations broadcasted information about events gym classes and communityofferings coordinated healthy and safe use of fitness tools equipment and spaces toprevent injuries worked independently and as member of cohesive team to supportindividual needs supported program development by adding new and exciting classes tofacility schedules taught staff and participants proper methods for best use of equipment tomeet individual fitness goals applied performance data to evaluate and improve operations targetcurrent business conditions and forecast needs stayed current with market trends to determine optimal pricing of goodsand services and to capitalize on emerging opportunities established optimized and enforced business policies to maintainconsistency and highquality standards across multiple vendor operations used knowledge of market trends to create valueadded solutions resultingin increase in service utilization directed business operations to maintain and improve company financialgains managed daytoday business operations including accounting financehr marketing and public relations devised deployed and monitored processes to boost longterm businesssuccess and increase profit levels set enforced and optimized internal policies to maintain efficiency andresponsiveness to demands recruited hired and trained initial personnel working to establish keyinternal functions and outline scope of positions for new organization founded and managed business operations growing revenue throughpersonal training and onsite group fitness instruction with major businesscompanies and its employee base to include staff families applied performance data to evaluate and improve operations targetcurrent business conditions and forecast needs maintained uptodate administrative records to monitor operationalconditions managed key accounts including developing sales presentations andpromotion initiatives to drive product sales and increase brand awareness enhanced operational efficiency and productivity by managing budgetsaccounts and analyzing company needs and industry trends certifications certifications group fitness instructor nifs certified certified therapeutic exercise specialist ace certified yoga tai chi spin trx behavior modification parkinsons health andwellness aquatics neta aquatic exercise and science and acecertified mixed martial arts and boxing certified inspector association of boxingcommissioners skills accounting administrative arts budgets business operations coaching chi interpersonal excellent communication conflict resolution clients data management delivery educator finance financial forms functional hr instructor instruction leadership managing marketing market access neta organizational personnel camera policies presentations pricing processes profit program development progress promotion public relations quality quality control relationshipbuilding safety sales statistics supervision team player trainer video composition additional information enthusiastic wellness and fitness professional experienced in personal fitnesstraining throughout all age groups group instruction with a strong background intherapeutic exercise hardworking and dedicated team player with excellentcommunication and relationshipbuilding skills known for personable demeanorand determined attitude a fitness instructor and personal trainer with over years of successful experience in preparing clients for their life long journey intohealth and wellness recognized consistently for performance excellence andcontributions to success in the health and wellness industry strengths in buildinginterpersonal relationships and am a seasoned ace and neta certified groupfitness instructor in multiple areas ie tai chi yoga spin trx certifiedpersonal trainer and therapeutic exercise specialist multitalented fitness leaderwith a successful history helping individuals of all backgrounds and abilitiesimprove health fitness and overall wellbeing knowledgeable about healthyeating exercise programs and good lifestyle choices adept at leading groupsand individual coaching sessions to promote wellness excellent educator adeptat working with people at all skills levels to improve physical strength staminaand healthaccomplishments collaborated with multidisciplinary teams in the development of communityhealth and wellness programs to promote positive outcomes supervised team of staff members documented and improved community access which led to increases inmultiple user accessibility and promoted longterm community engagement | 7 |
client relations advocate career overview seeking a challenging and rewarding career in customer service that would utilize acquired knowledge training and skills to achieve career growth potential and advancement dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success extensive experience includes performing needs assessments gathering appropriate documents to assess efficiency and analyzing processes and procedures core strengths responsible bilingual englishspanish written and spoken data entry microsoft word excel power point iux type words per minute key calculator strong organizational skills telephone experience punctual hard worker good listener follows directions team player energetic work attitude accomplishments customer assistance worked with company systems such as iux and diligently completed all assigned tasks working overtime as needed customer service researched calmed and rapidly resolved client conflicts to prevent loss work experience october to march company name city state client relations advocate answer telephones and give information to callers take messages or transfer calls to appropriate individuals create maintain and enter information into databases set up and manage paper or electronic filing systems recording information updating paperwork or maintaining documents such as attendance records correspondence or other material operate office equipment such as fax machines copiers or phone systems and arrange for repairs when equipment malfunctions greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs maintain scheduling and event calendars schedule and confirm appointments for clients customers or supervisors conduct searches to find needed information using such sources as the internet operate telephone switchboard to answer screen or forward calls providing information taking messages or scheduling appointments hear and resolve complaints from customers or the public schedule appointments and maintain and update appointment calendars april to february company name city state respite care provider provide care for mentally disturbed delinquent or handicapped children operate inhouse daycare centers within businesses assist in preparing food and serving meals and refreshments to children help children with homework and school work read to children and teach them simple painting drawing handicrafts and songs organize and store toys and materials to ensure order in activity areas maintain a safe play environment dress children and change diapers observe and monitor childrens play activities communicate with childrens parents or guardians about daily activities behaviors and related issues sanitize toys and play equipment keep records on individual children including daily observations and information about activities meals served and medications administered care for children in institutional setting such as group homes nursery schools private businesses or schools for the handicapped may to october company name city state customer service direct and coordinate activities of businesses or departments concerned with the production pricing sales or distribution of products manage staff preparing work schedules and assigning specific duties establish and implement departmental policies goals objectives and procedures conferring with board members organization officials and staff members as necessary determine goods and services to be sold and set prices and credit terms based on forecasts of customer demand perform sales floor work such as greeting or assisting customers stocking shelves or taking inventory manage the movement of goods into and out of production facilities confer with customers by telephone or in person to provide information about products or services take or enter orders cancel accounts or obtain details of complaints keep records of customer interactions or transactions recording details of inquiries complaints or comments as well as actions taken check to ensure that appropriate changes were made to resolve customers problems resolve customers service or billing complaints by performing activities such as exchanging merchandise refunding money or adjusting bills receive payment by cash check credit cards vouchers or automatic debits issue receipts refunds credits or change due to customers assist customers by providing information and resolving their complaints count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change establish or identify prices of goods services or admission and tabulate bills using calculators cash registers or optical price scanners greet customers entering establishments answer customers questions and provide information on procedures or policies calculate total payments received during a time period and reconcile this with total sales process merchandise returns and exchanges monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately assist with duties in other areas of the store such as monitoring fitting rooms or bagging and carrying out customers items maintain clean and orderly checkout areas and complete other general cleaning duties such as mopping floors and emptying trash cans sort count and wrap currency and coins supervise others and provide onthejob training stock shelves and mark prices on shelves and items bag box wrap or giftwrap merchandise and prepare packages for shipment compute and record totals of transactions offer customers carryout service at the completion of transactions educational background maric college city state us certificate medical coding and billing medical coding and billing certificate medical coding and billing sep maric college san diego ca now known as kaplan college c crawford senior high school city state us high school diploma high school diploma jun will c crawford senior high school san diego ca san diego job corps city state us certificate office business office business certificate office business jun job corps imperial beach ca south western college city state us child development south western college chula vista ca certifications medical coding and billing certificate office business certificate high school diploma languages bilingual englishspanish written and spoken skills greet telephone customer service cash credit sales vouchers optical payments training inventory pricing billing forecasts greeting sales floor stocking correspondence databases filing telephones painting client relations clients schedule appointments scheduling switchboard cashier accounting answering general office general office duties inventory records payroll process payroll purchase orders customer service data entry excel microsoft word punctual receptionist retail sales team player word coding medical coding | 4 |
business development professional summary seeking meaningful part to fulltime employment with an organization that could benefit from my professional experience with business development management and training business support core qualifications years of advertising and marketing years of experience developing and maintaining a marketing plan and budget years of experience of staff training and on site coaching maintain great working relationships use out of the box thinking to find solutions to very complex issues years of experience on product development and launch in to the marketplace skilled at design software such as indesign illustrator photoshop maintain great attitude in stressful times versatile with various personality types mentoring spirit love to see others succeed open mind to change open to learning and continuously improving experience to business development company name － city state developed start up budget of for new business corporation collaborated with business partners in design and creation of entire business concept developed logo menus designed advertisements radio spots flyers cards etc for marketing new business created cost controls interviewed hired and trained entire staff created and maintained strong regular clientele personal interaction with guests identified and solved areas of concern for guest recovery operations lead in running operations ongoing coaching of staff financial management of business helped create marketing materials to grow business met and maintained all state requirements and regulations food safety regulations and procedures bar liquor license laws and regulations lead management team oversaw payroll and bookkeeping created and maintained social media including ongoing website changes set up and maintained an entertainment schedule budget and promotional materials implemented employee incentive programs developed and executed guest loyalty programs purchasing manager maintained weekly inventory oversaw weekly ordering of all food and supplies necessary to run the operations ran weekly meetings with chefs and partners to strategize and implement new ideas and programs established and maintained cost controls and profit analysis collaberated with national brands to help brand their product with ours teamed up with national brands to promote events with pos materials giveaways and specials partnered with major suppliers on rebate programs contract negotiations and identifying cost savings worked with major suppliers to figure plate cost to identify profitable and non profitable items and menu placement to business management company name － city state lead management team developed guest loyalty programs developed guest satisfaction procedures developed and implemented policy and procedure manuals created recipe guides and plating procedures for units to maintain consistency created all print and marketing materials created and maintained social media and maintained website changes corporate trainer lead in training motivating and coaching of over staff members help others to see the potential in themselves help others to take the steps necessary to advance in the company developed training manuals developed job descriptions for every position within the company worked with chefs to create recipes and specials to keep things fresh while maintaining cost controls retail product development help develop retail product packaging and labels helped worked with food processing authorities to establish shelf stability ingredient and nutritional information for labels helped worked with retailers to establish brand in the market big box stores retail grocers convenient stores met with national buyers to sell products developed promotional and sales programs created pos material presented annual deals and purchase incentives set up comarketing with national brands participated in product demos took product to national food shows represented product in national cooking competitions education bachelor of science biology graduated unm bachelor of science degree with a major in biology professional affiliations juvenile diabetes foundation american heart association make a wish foundation skills coaching cost controls marketing point of sale promotional advertising and marketing sales business management cooking corporate trainer food processing packaging plating product demos product development retail retail marketing sales programs training manuals budget business development purchasing financial management food safety incentive programs inventory operations ordering payroll purchasing purchasing manager fundraising great attitude illustration marketing plan mentoring photoshop solutions staff training | 5 |
consultant experience to consultant company name － city state supports the planning organization development and direction of overall operation of a 1m substance abuse and mental health services administration grant during its no cost extension provides information technical assistance and training to ensure the program operates in accordance with current federal state and local standards guidelines and regulations our established policies and procedures and as may be directed by the principal investigator to assure that the medically related emotional and social needs of persons receiving substance abuse intervention are metmaintained on an individual basis collaborates to present on alcohol and drug risk patterns of patients screened by advanced practice registered nursing aprn students at the 13th annual meeting of the international network on brief interventions for alcohol and other drugs lausanne switzerland ensures program is in compliance with applicable state and federal guidelines and writes final financial and program report for submittal to samhsa to grant project coordinator company name － city state planned organized developed and directed overall operation of an alcohol screening brief intervention and referral to treatment sbirt training and evaluation project for advance practice registered nurse aprn programs in three states using a 1m substance abuse and mental health services administration samhsagrant served as project director by applying knowledge of administrative procedures of budget procurement personnel and other administrative functions to ensure project activities were completed on time within budget and met their goals worked to ensure the program operated in accordance with current federal state and local standards guidelines and regulations our established policies and procedures and as directed by the principal investigator to assure that the medically related emotional and social needs of persons receiving substance abuse intervention were metmaintained on an individual basis supervised team of three employees to locate or collect organize enter and analyze electronic and paper surveys within three months to evaluate program for nocost extension eligibility collaborated to resolve webbased training and survey accessibility problems produced edited and published several sbirt training videos to sbirtonlineorg and youtube using onthejob training to patient advocate company name － city state planned organized developed and directed social services in accordance with current federal state and local standards guidelines and regulations our established policies and procedures and as directed by the administrator to assure that the medically related emotional and social needs of the cancer life center patients were metmaintained on an individual basis provided health education case management and support to patients diagnosed with cancer their families and care providers resulting in significantly fewer hospitalizations and reduced costs for care amongst supported patients assisted in developing a nationwide model for cancer navigation using guidelinedriven cancer management strategies and a million centers for medicare and medicaid services innovation grant guided the work of several staff in resolving problems with reporting weekly progress towards defined goals reviewing and evaluating statistical reports as well as collaborating with patients and their families to increase patient medication compliance and attendance to scheduled physician appointments to grant accounts officer company name － city state planned directed and implemented program through which 6m department of housing and urban development hud grant was administered to purchase and redevelop affordable housing units in five states within three years defined scope of projects tracked project and overall program progress created and distributed project status reports reviewed and approved contracts provided guidance on reporting and payment communicated with local municipalities small governments and community groups to study environmental health problems and methods of disease prevention coordinated nationwide environmental health protection programs and evaluated and improved health education programs created submitted and processed invoices and expenses totaling 37m paying close attention to detail coordinated meetings with internal and external staff collaborated to ensure individual projects were completed on time and within budget attended conferencesmeetings and reviewed literature to stay abreast of current knowledge and issues monitored contractor compliance with specified programmatic and federal benchmarks in achieving their goals presented on national environmental policy act nepa part environmental hazards compliance requirements for hud nonprofit grant recipients to habitat for humanity international administrative staff contractors and developers awarded a certificate of appreciation from habitat for humanity international to project cocoordinator company name － city state planned directed and executed the women infant and children wic nutrition and health survey in chicago using a national institutes of health grant scheduled and supervised data collectors at six sites in so doing accelerated participant recruitment by identifying and correcting common misinterpretations of surveys purpose risks and benefits identified equipment needs worked with principal investigator to develop data collectioninformation management system compiled and delivered data collection packets and on biweekly basis made purchase requests averaging evaluated program activities for compliance with organizational state and federal guidelines recruited interviewed and hired survey participants recorded contracts and mailed financial incentives totaling more than education doctor of philosophy public health candidate community health education walden university tbd － city state public health candidate community health education gpa master of public health community health sciences university of illinois at chicago school of public health － city state community health sciences capstone a qualitative assessment of alzheimers disease services and programs gpa bachelor of arts sociology prehealth sciences loyola university chicago loyola university wellness center nursing services － city state sociology prehealth sciences gpa summary masters degree and more than seven years of experience planning organizing developing and directing social service projects possesses excellent communication and organization skills pays attention to details and innately listens empathizes and responds to patients families internal and external partnersforward thinking emotionally intelligent and effective social services coordinator supervised team of three employees to locate or collect organize enter and analyze electronic and paper surveys within three months to evaluate program for nocost extension eligibility communicated progress to leadership and staff at all levels through detailed reports and presentations recognized by management for exceptional planning analysis writing and leadership skills and promoted to healthcare consultant commended by colleagues and management for being flexible diligent and thorough highlights microsoft office outlook word excel powerpoint publisher atlasti spss sas and internet skills administrative administrative functions attention to detail benefits budget cancer case management conferences contracts data collection direction disease prevention environmental health financial health education innovation director meetings mental health excel microsoft office outlook powerpoint publisher word navigation network nursing organizational personnel policies procurement progress receiving recruitment reporting sas social services spss surveys technical assistance | 11 |
consultant career focus to obtain a position in the area of sap consulting utilizing my skills academic background and past work experience thus encouraging career advancement with growth of the organization synopsis synopsis years of professional experience with yrs of experience as an sap consultant and yrs in banking and financial analysis working with infosys limited sunnyvale ca usa as a sap consultant sap fico since oct have been involved in project implementations across various areas in the sap fico module prior work experience includes years domain experience in banking and financial analysis at yes bank ltd india goldman sachs india and ocwen financials india working in california usa since oct on a h1b work permit experience consultant to current company name city state yrs client is a leading american multinational corporation headquartered in cupertino california that designs develops and sells consumer electronics mobile devices computer software online services and personal computers roles and responsibilities working as a functional consultant in the sap fico module for the client involved in project implementations in the fico module and presently working as the module lead of a member global fico support and maintenance team the typical role as the functional consultant in each project broadly involved requirement gathering preparation of the design document carrying out the configurations and coordination with the abap resources integration testing end user training and documentation cut over golive and post implementation support and production support handover project overview payment consolidation system a vendor payment automation system which involves multiple customized tools leveraging existing sap functionality to enable to automation of a unique and complex business process involving payments to multiple vendors in addition to transmitting key information to frontend systems sap fica rmca implementation of the fica rmca module implemented by the client for a specific business line involving mass business transactions have been involved in configuration of the system along with integration with the core sap module and other downstream reporting systems sap bw edw revenue recognition a process involving customization of existing sap functionality to enable calculation and recognition of deferred revenue through creation of relevant subscription or service oriented contracts enabling distinct calculations for each of the elaborate mix of product offerings journal voucher workflow a web based utility which enables manual postings of various accounting postings types enabled with all sap validations and customized features in addition to scenario based multi level approvals balance sheet reconciliation a web based utility which helps business users perform period reconciliation of balance sheet accounts to meet internal and statutory requirements after fiscal close production support and maintenance supporting and maintaining the complete sap fico landscape the scope of work involves but is not limited to key functionalities implemented such as general ledger arap automatic payment program f110 asset accounting abcopa special purpose ledger revenue recognition taxes on sales purchases vertex treasury ebs collections and dispute management fica rmca invoice cockpit lockbox in addition to various customized utilities and applications module lead of a member global fico support and maintenance team coordinating with client for providing acceptable solutions to problems queries raised by client within predefined stringent time limit and providing solution to users corrections and enhancements made to the configuration settings for different company codes as per the business requirements involved in month end quarter end and year end close acivities which involve monitoring of system and resolving any close critical issues involved in sap support packs and enhancement packs implementations customizing and configuration of various areas of img activities including general ledger master records account receivable accounts payable withholding tax house banks taxes on sales and purchases asset accounting basic setting of controlling cost center and profit center accounting internal orders profitability analysis integration of fi with mm and sd creation of gl masters cash journals house banks and maintaining field status variant and posting keys defining fiscal year variant posting periods tolerance groups document types and number ranges configuring automatic payment program f110 involved in core user end user training and preparation of user manuals sap expertise have extensive experience in key sap fico functionaltities such as general ledger arap automatic payment program f110 asset accounting abcopa special purpose ledger etc have worked extensively in the fica rmca module implemented by the client for a specific business line involving mass business transactions have been involved in configuration of the system along with integration with the core sap module and other downstream reporting systems sap bw edw worked extensivlely in the revenue accounting model enabling deferred revenue accounting for various mix of products extensive knowlegde of customized web based tools to enable postings in sap with additional approval route features have been involed in customized tools develeoped leveraging sap hana functionalities experience in niche functionalities such as electronic bank statements ebs and treasury experience in various standard and customized fi reports across functionalties and integration with other sap modules such as sd mm and bw experience in reading and understanding abap code relationship partner to company name city acquisition of small and medium enterprises sme clients with turnover up to inr million furnish the clients with endtoend financial solutions encompassing financial markets trade and treasury services corporate finance account services and term loans with focus towards working capital requirements such as cash credit limits letter of credit bank guarantee invoice discounting over draft limits etc analysing their financials and rating these clients on financial and non financial risk maintain portfolio quality by proactive account management monitoring of account conduct undertake stock and unit visits etc analyst to company name city ensuring all cash and stock transactions in the client accounts are accurate in order to minimize financial risk conducting indepth analysis of exceptions in the account and timely resolution of the same asset level analysis of funds before the monthly or daily net asset value nav is published preparing consolidated reports for high net worth clients taking into account all the internal and external holdings associate to company name city financial analysis of defaulted loans and approving it for foreclosure initializing and coordinating foreclosure of defaulted loans ensuring timely completion of active foreclosures education degreecertificateinstituteyear of passingpercentage finance international management institute city gpa gpa finance gpa sri bhagawan mahaveer jain college senior secondary certificate icse baldwin boys high school bangalore amfi mutual fund advisors module nses certification in financial markets ncfm sri bhagawan mahaveer jain college dcm shriram consolidatedltd new delhiintern bachelor of commerce bangalore university higher secondary certificate personal information 21st september additional information achievements awards achievements awards received the star performer award at infosys limited in aug a recognition for excellenece in overall performance and client deliverables received the mfgsap champion award at infosys limited in q2 fy a specialized award to recognize excellence in the sap area received muliple spot awards at infosys limited a recognition for excellenece in the designated project consistently received the best rating in performance appraisal cycle at infosys limited personal details personal details date of birth 21st september sex male skills abap account management reconciliation of balance sheet accounts accounting accounts payable golive ap ar automation balance sheet basic business process cash management ca consultant consumer electronics contracts corporate finance credit client clients document management documentation downstream estimating features financials financial financial analysis focus functional funds general ledger ledger market profit quality reading reporting requirement retail revenue recognition sales sap bw sap fi sap sd tax taxes user training user manuals treasury unique utilities vertex workflow | 11 |
market consultant healthcare advocate professional summary ambitious and dedicated managed care professional with robust organizational communication and customer serviceskills multidisciplinary industry expertise with an emphasis in provider outreach researchanalysis and data integrity seeking a position to partake in new and innovative improvement processes and proactive provider education efforts education and training bba business administration human resources management university of new mexico － city state business administration human resources management skill highlights government relations knowledge provider education and communication personal and professional integrity database management relationship and team building organizational planning sound decision making excellent research skills claims analysis and review specialist project management professional affiliations member of alpha chi omega sorority professional experience market consultant healthcare advocate august to current company name － city state provides in the field market by market strategy expertise execution on risk adjustment clinical quality programs hedisstars prospective and retrospective programs for providers acts as a designated resource for the provider group to gain engagement performs data analytics to help identify high risk members and to develop a strategy and plan for the practice consults to help improve coding accuracy documentation and management of patient assessment information facilitates access to medical records for chart review purposes utilizes programs such as salesforce tableau concur and sharepoint to track various activities and reporting provider network specialist february to august company name － city state supported contracting efforts to close the pricing gap for both the blue community hmo and blue advantage hmo networks for the health insurance exchange along with involvement in the beginning stages of additional exchange network implementations for validated designations for all essential community providers contracted with both exchange hmo lines of business strengthened and maintained provider relationships located within the northeast region of new mexico including the taos pho and la vida ipa audited monthly rosters received from the taos pho and la vida ipa to insure correct system representation within ppw and provider finder validated credentialing status network and pricing links utilizing vistar ppw legacy premier and premier pricing utilized blue chip prap and pqrs for additional claims issues review collaborated amongst peers to create provider training presentations and informational provider packets created standard contracts and amendments for all lines of business completed single case agreements assisted with maintaining centennial care and medicare appeals and grievances participated in behavioral health roster project and lovelace named medicare advantage contract project claims and third party liability supervisor december to february company name － city state ensured compliance with hipaa regulations and requirements maintained daily operations and processes within the department by monitoring employee workflow and distribution championed compliance with all departmental policies as well as interface with quality assurance regarding procedure compliance streamlined departmental and individual performance metrics and took proactive action when necessary on a timely basis to maintain desired workflow outputs developed and implemented system and operational changes to improve service and production efficiency collaborated with the training and quality review team to implement new and revised procedures strengthened the claim approval process including but not limited to providing assistance and support to negotiators with complex andor difficult claims to determine negotiation leveraging points collaborated coordinated and communicated across various disciplines and departments championed internal audit rebuttal reviews and oneonone feedback to direct staff boosted company efficiency and client satisfaction by streamlining processes deemed inefficient attended lean six sigma and rapid improvement events to identify optimal value stream maps identified process boundaries and determined opportunities to automate processes and functions provider relations field representative november to december company name － city state conducted visits to participating fee for service new mexico medicaid providers enhanced and delivered formal trainings webinars and other providerrelated outreach applied knowledge of established procedures to resolve escalated provider questions or management requests acted as the initial contact for escalated issues from the provider relations support staff examined claims and reports to ensure proper recoding of transactions and compliance with state and federal regulations investigated claim processing outcomes supervisor september to november company name － city state facilitated the enrollment process for all prospective employees and vendors seeking participation within the mi via selfdirected waiver program maintained relationships with employers of record eors to ensure all prospective employees and vendors completed and provided all necessary documentation to begin employment demonstrated enrollment oversight and ensured enrollment processes met participant expectations and state regulations allocated resources appropriately to meet deadlines organized workflow between other departments to ensure efficient and accurate outcomes recruitment specialist february to september company name － city state generated qualified candidates for open positions presented job opportunities to qualified customer service care representatives along with senior leadership positions guided prospective candidates and negotiated contract terms screened potential candidates through in house and external interviews performed reference checks exit interviews and other background verifications for all candidates facilitated training and onboarding of employees for new client 2nd quarter bringing a projected monthly revenue to the site bolstered recognition from client and internal transition leads excelled within deadlineintensive environment ensuring the accurate and ontime completion of all recruitment efforts reduced employee attrition by 4th quarter hris administrator september to november company name － city state managed the leave of absence and fmla process determine eligibility processed employee requests tracked fmla leave taken and remaining hours for approved intermittent use and closeout file upon completion coordinated workmans compensation claims from initial accident reports through medical treatment and return to work documentation acted as a liaison between liberty mutual sitel and claimant supported benefits administration for on site and home based employees including open enrollment new hire orientation and qualifying events guided on site employee recognition programs including employee referral bonus and service awards ceremonies mediated documented and resolved employee relations issues maintained personnel file compliance for both on site and home based employees championed campaigns for community outreach juvenile diabetes research foundation jdrf united way toys for tots and road runner food bank initiated employee involvement and participation skills premier automate behavioral health benefits administration contracts critical thinking client client customer service database management decision making diabetes documentation employee relations government hipaa regulations insurance internal audit team building leadership exchange negotiation network networks organizational personnel policies presentations pricing processes project management quality quality assurance recruitment research six sigma sound workflow | 4 |
senior business development manager executive summary resilient and focused management professional providing years of progressive leadership experience with proven success in developing growing and managing account portfolios strong strategicplanning and peoplemanagement skills leverages indepth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion organized and diligent with excellent written oral and interpersonal communication skills core qualifications strategic positioning contracts strategic planning critical thinking account management competitive analysis new customer acquisition stakeholder relations professional experience company name city state senior business development manager washington dc aug thru may am pm governmentsponsored enterprise gse which operates under a congressional charter whose mission is to expand the flow of mortgage money by creating a secondary mortgage market senior business development manager created executed and oversaw both short and longterm strategic plans and initiatives within the affordable housing sector led and supported business teams in a highly matrixed organization in addressing and resolving complex banking and financial transactional issues worked collaboratively with individuals across multiple functional lines of business on specific activities interacted with external stakeholders in role as trusted advisor to address their respective business requirements and objectives managed deliverables per client needs on time and within compliance created project status briefings reports project artifacts including agendas minutes project plans and correspondence developed and tracked metrics to measure progress on plans and initiatives key accomplishments met emerging markets objectives for target year by exceeding threshold in washington dc philadelphia metropolitan statistical areas msas evaluated and supported initiatives across various regions nationwide including the native american tribal lands aarpfannie mae collaborative housing initiatives and center for community selfhelp collaborated on the development and execution of the american dream commitment adc hispanic strategy with focus on increasing homeownership within the latino community as part of fannie maes homeownership commitment developed and implemented the manufactured home highend product coauthored and rolled out the new hampshire manufactured housing variance program that served as a model for all other states seeking to initiate a similar manufactured housing loan program designed and introduced project plans for pilot initiatives in major markets implementing build strategy to support multiculturalmultilingual outreach efforts for africanamerican hispanic asian minority and underserved communities business development sales manager laid off managed and executed strategic planning initiatives assessed client needs into appropriate solutions with a primary focus on providing it and bi products tools and services ie sap businessobjectstm pentaho idashboards conducted data mining research and analysis activities led teams in response to rfis rfqs and rfps expanded promotional and visibility efforts through trade shows conferences and networking events company name city state marketing manager oct jul am pm information technology it firm providing customized business intelligence bi information and performance management web and support solutions to federal government and commercial clients laid off administered widespread adoption of the corporate strategic marketing plan focusing on products and services expansion and customer retention through development of targeted demand generation campaign efforts proposed integration of next generation bi tools supported regular communication of key planning initiatives and progress to executive leaders facilitated business process improvement by drafting policy and process guidance including memorandum and standard operating procedures promoted company products services and capabilities through redeveloped company website incorporating social media and marketing collateral ie capability statement case studies and white papers provided training coaching and mentoring to direct reports key accomplishments established strategic teaming partnership agreements oversaw proposal development and submission that resulted in the following contract awards 10m operations maintenance contract under the us general services administration federal acquisition service office of the chief information officer and 1m fedex dashboard development designed and launched directmail campaign as part of two multivendor de statewide training contracts offering comprehensive elearning training and certification programs with onsite webinar and selfstudy webbased options composed and administered over a dozen press releases highlighting business relationship with the governors office contributed to the redesignrebranding of company website to deliver informative positive and intuitive user experience administered annual budget of for marketing department and tracked revenue against expenses company name city state senior mortgage specialist may thru dec am pm independent mortgage company with financing of 500m annually in homeowner loans senior mortgage specialist nmls originated consumer loan mortgages b2c through client base of real estate agents brokers homebuilders developers and related industry professionals produced products and services marketing material conducted research and analysis to capitalize on opportunities and penetrate appropriate markets delivered product and finance training to realtors key accomplishments increased loan originations by in first year with an incremental increase of in second year spearheaded retail mortgage lending startup operations located in sussex county resulting in market share initiated and coordinated manufactured housing sector program and managed corresponding investor relations certified and licensed mortgage banking instructor in delaware education delaware technical community college city state us pharmacy technician pharmacy technician delaware technical community college georgetown de st josephs university city state us executive mba executive mba st josephs university philadelphia pa muhlenberg college city state us bachelor of arts bachelor of arts degree muhlenberg college allentown pa junior year abroad la sorbonne paris france affiliations former philadelphia trichapter of national association of hispanic real estate professionals nahrep certifications certified and licensed mortgage banking instructor in delaware ge six sigma green belt fannie mae lean six sigma pharmacy technician act certified and licensed mortgage banking instructor in delaware languages english native speaker french spanish presentations managed and executed strategic planning initiatives assessed client needs into appropriate solutions with a primary focus on providing it and bi products tools and services ie sap businessobjectstm pentaho idashboards conducted data mining research and analysis activities led teams in response to rfis rfqs and rfps expanded promotional and visibility efforts through trade shows conferences and networking events skills bi business intelligence progress loans mortgage business development marketing operations training solutions adc business requirements correspondence fannie mae gse metrics project plans and marketing budget business process improvement clients coaching contracts drafting elearning federal acquisition federal government fedex integration integrator maintenance marketing collateral marketing department marketing plan mentoring pricing process improvement proposal development strategic marketing user experience web based webbased white papers b2c finance increase instructor investor relations lending market share mortgage banking mortgage lending real estate retail retail marketing retail mortgage data mining networking pentaho promotional sales sales manager sap strategic planning act business writing compounding excel fundraising horizontal hospital pharmacy inventory mckesson microsoft office microsoft sharepoint ms office outlook outpatient powerpoint project management publisher robotic sharepoint siebel six sigma sixsigma visio word pharmacy mba | 5 |
director of marketing executive profile catalyst for transforming an organizations vision into reality creative high energy professional with more than years diverse industry experience that spans the realm of marketing sales and communications for both internal and external use driving bottom line sales known for increasing sales building strategic relationships exceptional communication both verbally and written account planning and management flawless event and tradeshow execution collaboration and negotiation skills supported by equally strong ability as a team player to win trust and confidence from both internal and external customers public relations brand building product management event coordinationmanagementpromotion strategic planningforecastingbudgeting social media strategy and implementation roimarket effectiveness analysis materials generation internal and external use account management and growth advertisingcreative generation web interactive media website content creationnavmgmt distributor relationship building share of voice strengthening crisis management channel management sales generation skill highlights additional qualifications and expertise coeditor of diesel army magazine published author and photographer in over magazines and online publications on a variety of topics chosen for the whos who of outstanding professionals chosen as one of the top under by sema magazine speakerlecturer exhibitor show focus on brand building pr basics and marketing basics marketingbranding webinar presenter for sema specialty equipment market association radio djmorning show host for kckrfm proficient in word excel powerpoint prezi lotus notes oracle hyperion ftg camtasia photoshop adobe illustrator adobe indesign video editing software audio editing software speednik crm core accomplishments chosen for the whos who of outstanding professionals chosen as one of the top under by sema magazine professional experience director of marketing to current company name city state serve as head of the marketing department providing strategy and leadership for brand preservation and growth manage all public relations advertising media buying collateral materials write and create all collateral materials for marketing and sales use write all articles and technical pieces for media placement and publication manage all tradeshows events distributor sales conferences and professional trade meetings create and manage all apparel merchandise and giveaways sold on a daily basis collaborate with sales to ensure that marketing efforts are helping to yield maximum roi manage all aspects of the website including redesign text layout etc manage all day to day marketing activities manage all outside agencies and vendors for marketing activities oversee marketing budget and costs presenting to the board of directors regularly with strategic initiatives specialist to company name city state serve as primary contact to distributors corporate accounts and key large customers providing expertise and recommendations for development and increasing sales revenue primary responsibility for managementgrowth of million in key account sales secondarily responsible for management of million in key account sales manage plan and execute all distributor national sales mtgs regional sales mtgs corporate sales mtgs reward trips etc manage rewards programs for distribution including isr osr and rsm incentives day to day management and training of field key account managers manage key accounts budgets growth incentive plans and rebate programs collaborate frequently with marketing and sales to successfully implement programs and strategies prepare and present monthly sales forecast reports and other competitive data handle all distributor media placements create marketing plan and execute action items create a variety of collateral materials for use with key accounts and internal sales force sales contract and pricing negotiationincluding margin changes buying incentives work with french headquarters to bring new products to market in joint salesmarketing ventures manage distributor communication for all product line segments and marketing managers manage and coordinate media buying for all product lines and brands for the us markets coordinate public relations activities and advertorials content generationnewsletters websites press releases sales materials generate social media strategy and content for social media sites liaison between sales marketing and communications departments for facilitation on a variety of collaborative projects create and manage media relationships facilitating stories and increasing coverage coordinate and help to manage virbacs presence at national and international tradeshows manage and facilitate multiple events to increase branding and develop key relationships internationally and nationally in all aspects help manage pre and post show communications to appropriate personnel and clinics to maximize and track sales efforts to ensure roi on related tradeshow events handle communication to stakeholders to help foster cross collaboration between departments and french headquarters to increase awareness of virbac initiatives manage outside advertising and marketing agencies ceo to company name city state manage communication outreach for nationalinternational programs for multiple accounts public relations brand building event managementcoordinationpromotion social media strategy and implementation strategic planning forecasting campaign and market effectiveness analysis manage staff media outreach web website content creationsite layoutnavigation and create written materials for both internal and external distribution tripled client base and revenue after only one year sustained growth various successful media eventscampaigns longterm client retention creating and implementing roi driven prmedia outreach plans advertising placement and creative generation materials generation served as primary client contact direct media outreach materials generation budgeting manage and direct creative advertisingpr managing staff implementation of media strategy including social media goal setting analysis of effectivenessefficiency website creationcontent generationnavigation web marketing leading team to repeated clientagency victories event management and promotion teachingspeaking manage sponsorship requests senior account executive to company name city state managed all brandingmarketing media efforts for clients proving roi generated media results developed created and implemented strategic media plans managed staff conducted client media training developing timelines and product marketing strategy cost forecasts material generation managing expectations of clients and senior level internal management supervised and developed account teams responsible for client retention rate new business sales presentations employee and team goal setting conducted staff performance evaluations managed vendor work with outside agency partners crisis account executive to company name city state responsible for account management marketing tasks for the bankruptcy department including press release creation and distribution client research media list generation media outreach daily media clip monitoring article generation and campaign lifecycle management kept different accounts running smoothly created and edited various proposals and related documents marketing reference guides newsletters critical communication documents press releases weekly employee letters for clientele trained executives on crisis procedures developed on site plans for dealing with crisis in a variety of situations specializing in spinning the outcome favorably junior associate to company name city state developed wrote and edited communication and marketing materials media event coordination celebrity interviews taped editing for release to the press team coordination supervised assistants and vendors oversight of account and client budgeting media list generation media buying and placement advertising creative development public relations and media outreach planning and managing of corporate and media events freelance booker to company name city state directed guest management and relations including obtaining and selling guests on the show story coordinating all aspects of the booking from travel to hair and makeup to entertainment conducted preinterviews for the producers obtained and secured backup guests through phone work managed guests upon arrival and visit to studios updated database information for contacts and celebrities reporter associate producer editor to company name city state reported the weekend news helped produce the weekend newscasts went out on stories and interviewed subjects created news content and stories for the newscasts edited video tape ran the chyron machine during newscasts studio camera operator on the morning show education mba international business management university of texas city state us mbainternational business management university of texas arlington tx graduate certificate asian business studies tongji university city cn graduate certificateasian business studies tongji university shanghai china bachelor ferrari north america baylor university city state us bachelor of communications baylor university waco tx nicole westfall sampling of clients served over the years financial john hancock kellogg andelson pharmaceuticalmedicalspa merckmedco st judes childrens hospital virbac animal health healthmagic migraine miracle launch pampered perch launch wax poetic carlas concoctions utilities touchstone energy big dig boston tunnel project lppc large public power council lcra energy consortium nreca national rural electric cooperative association qwest communications lifestylephilanthropy boyd gaming corporation sams town hotel and casino stardust hotel and casino sams town tunica bang olufsen nakamichi america house of champions covenant house california dr judy marshall automotive bentley motors vespa automobili lamborghini spa ferrari north america indian motorcycle shelby automobiles carroll shelby borgwarner turbo systems launch petersen aviation gooding company launch haggerty collector network meguiars inc sema specialty equipment market association royal purple inc relaunch american collectors insurance baer inc hks usa shelby licensing petersen automotive museum kruse international classic restoration enterprises smeding performance street concepts trailgate transfer flow racing merchandise mr gasket motive club meacham design performance innovative turbo systems bse bill smulo engineering bse bill smulo engineering b m racing performance autotecnica american collectors insurance allview mirror corporation mediainternet abc television ebay motors launch vanguarde media launch qwest communications crisis communications company experience barneys of new york exxon inc pge corp federal mogul corporation metabolife regal cinemas edwards theatres grove worldwide furrsbishops einsteinnoah bagels global crossing food lion southwest gas corporation ej meyer corporation lizzy grubman don king productions oscar de la hoya tri valley growers halle berry bwise napster steel horse automotive political communicationsstrategy experience presidential election for venezuela military experience to company name coeditor of diesel army magazine published author and photographer in over magazines and online publications on a variety of topics chosen for the whos who of outstanding professionals chosen as one of the top under by sema magazine speakerlecturer exhibitor show focus on brand building pr basics and marketing basics marketingbranding webinar presenter for sema specialty equipment market association radio djmorning show host for kckrfm proficient in word excel powerpoint prezi lotus notes oracle hyperion ftg camtasia photoshop adobe illustrator adobe indesign video editing software audio editing software speednik crm certifications graduate certificateasian business studies tongji university shanghai china professional affiliations marketingbranding webinar presenter for sema specialty equipment market association presentations manage all tradeshows events distributor sales conferences and professional trade meetings supervised and developed account teams responsible for client retention rate new business sales presentations employee and team goal setting conducted staff performance evaluations managed vendor work with outside agency partners skills marketing advertising public relations roi budgeting media strategy social media strategy content creation forecasting pr site layout strategic planning teaching buying buyingprocurement sales media buying associate training and marketing branding account executive and sales sales to tradeshows clients agency partners business sales forecasts marketing strategy product marketing sales presentations basis budget distributor sales marketing department with sales account sales accounts and accounts manager budgets corporate accounts corporate sales increasing sales isr key account key accounts marketing plan million monthly sales national sales new products pricing regional sales sales contract sales force sales forecast sales revenue salesmarketing increase liaison tradeshow account management bankruptcy different accounts proposals database account planning adobe indesign ambitious catalyst channel management crisis management crm customer relationship management diesel excel hyperion illustration illustrator indesign interactive media lotus notes marketingadvertising masters of business administration national accounts natural oracle photoshop powerpoint product management relationship building rest sales and sales campaign sales generation share of voice steering suspension team player voice word automotive business management mba aviation rural electric sampling | 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product marketing manager professional summary seasoned omnichannel professional skilled at collaborating with multiple stakeholders to determine audience interest and develop strategic gotomarket plans that align with the companys business priorities and initiatives core qualifications excellent communicator problem solver highly organized influential leader metrics savvy high productivity collaborative team player experience to current product marketing manager company name － city state responsible for the execution of new product development and marketing strategies within outdoor and golf categories via global and domestic sourcing partners conduct market research through market competitive analysis customers needs and trends to identify product gaps and sales opportunities implement marketing plans including product positioning marketing strategies and market strategy insights conduct financial calculations to maintain products profitability and analyze financial reports for the support of strategic recommendations execute copy and images to be included in marketing collateral and briefs the creative team on jobs and photography direction of products develop marketing tactics including annual printed catalog eblasts direct mail digital marketing press releases and social media implement continent level catalog and promotional pricing strategy analyzing competitive offerings and protecting profitability create presentations for internal and external communication work collaboratively with crossfunctional teams to execute recommended solutions that improve the overall category success to site merchandising manager company name － city state responsible for creating the online assortments digital promotions and sales metrics of all ashley home store product implemented merchandising product placement and navigation strategies to achieve product volume and financial objectives researched and analyzed consumer behavioral characteristics ecommerce trends and retail landscape to stylistically interpret and react to emerging market conditions worked closely with seo marketing content and copy to make sure all products are receiving maximum exposure in all channels used adobe omniture and google analytics to analyze traffic patterns and keep record of customer behavior and shopping patterns to assistant category manager company name － city state responsible for maintaining assortment responsibility for million dollars in annual sales merchandised and manage storefronts site branding and promotional product maintenance strategically planned and achieved overall goals of department continually measuring to ensure profitability developed long and short term promotional plans relating to trends and marketing opportunities generated and analyzed reports sales recaps and presented at meetings to assistant trade marketing manager company name － city state responsible for developing annual marketing plans for product categories representing million dollars annually in sales developed all trade marketing materials and communications launched new products and programs as needed at sales meetings developed content and promotional pricing strategy analyzed customer data segmented accordingly and targeted with relevant programs created strategic marketing plans to evaluate the product mix and positioning continually improved brand strength and credibility with marketing and promotions created monthly sales reports powerpoint presentations and comparative graphs to assistant buyer company name － city state responsible for buying for million dollars of product including maintaining margin demand sales inventory levels and marketingof products for the catalog and website continually improved brand strength and credibility with marketing and promotions maintained an ongoing understanding of the target market and competitors launched company facebook page and maintained website blog to merchandiser company name － city state responsible for buying responsibility for million dollars worth of business annually strategically marketed all products through the most effective channels possible figured and applied competitive pricing to all products selected created and maintained sales analysis of assigned categories to technical designer company name － city state responsible for the overall design construction and production approval process of garments including creating technical drawings in adobe illustrator cs specifications in web pdm and communicating all changes with far east vendors education mba business university of phoenix － city state business administration bachelor of arts fashion design mount mary college － city state study abroad american intercontinental university － city england skills branding catalog communication competitive content excel ecommerce financial google analytics graphs inventory levels leadership marketing plans marketing market marketing materials meetings merchandising powerpoint presentations negotiator communicator navigation organization positioning pricing pricing strategy problem solver research retail sales sales analysis sales reports strategic marketing team player website word | 16 |
sales career focus professional yet laid back top notch sales person and manager offering a year background in sales and customerservice as well as indepth understanding of the sales cycle process summary of skills excellent people skills corporate buyer background for major automotive established track record of exceptional sales results group recipient of numerous sales awards staff training and development effective retail sales manager establishing goals and setting priorities decisive leader consistent work history powerful negotiator customer service experience compelling leadership skills flexible work schedule exceptional time management skills exceptional multi tasker strong public speaker accomplishments multiple sales person of month awards multiple sales person of year awards employee of month awards was member of peninsula sales and marketing was president of senior sales executives earned membership in ford motor companys masters club earned chrysler sales award ring tysinger motor cos loyaltymanagement ring hall automotive corporations loyalty management ring professional experience sales may to sep company name － city state top of sales board consistently monitored multiple databases to keep track of all company inventory transported clients to other company locations to view and select right vehicle for them increased sales monthly by implementing strategies to develop and expand existing customer base maintained high aftermarket and finance percentages through keeping clients informed and recommending products prior to turn over assisted sales managers with walk around and product presentation training assisted sales managers with vehicle appraisals helped other sales people learn relationship building and closing skills chrysler srt viper certified participated in company sponsored civic activities wounded warriors crossing of americaorg us navy chiefs selectee program multiple school and community sport programs maintained company vehicle locked door at night when necessary trusted to open and lock store corporate buyer wholesale manager mar to may company name － city state assigned multiple franchise locations as wholesale manager attended weekly corporate meetings to discuss store level issues track store eligibility for purchases and plan of attack for the week travel needed if any etc followed up with in store meetings with gms and used car managers to discuss recommended purchases and corporate recommendations participated in weekly conference calls with regional gms gms and sales managers for updates and training recommended merchandising and marketing strategies purchased multiple types of used vehicles for assigned stores appraised vehicles over the phone as described by sales manager followed up with physical inspection of all trades for accuracy controlled wholesale accounts for each assigned store location trained new and used car managers appraisal techniques tracked all company locations inventory using multiple databases followed market trends market share and days supply through company databases and various other tracking systems controlled overage inventory by assessing value and arranging inner company transfers or packaging to an outside source facilitated inner company transfers store to store for inventory control established relationships with local wholesalers and other franchise dealers to purchase and dispose of vehicles traveled weekly to auto auctions nationwide to purchase and sell inventory purchased vehicles online through smart auction and numerous other websites followed up with post sale inspections on all purchases to insure service cost kept at a minimum arranged transportation and tracked all vehicles transported to and from auctions turned in weekly purchase updates to regional gms arranged all travel personally prepared and turned in monthly expense reports maintained company vehicle sales person sales manager sep to mar company name － city state senior sales executive wholesale buyer tracked clients through personal and company databases set personal milestones and goals and accomplished them achieved high sales percentage with consultative valuefocused customer service approach handled fleet bids for municipalities counties and state quoted prices credit terms and other bid specifications acquired out of stock vehicles by using dealer exchange techniques negotiated prices terms of sales and service agreements prepared mailed correspondence and followed up with clients executed outbound calls to existing customer base resulting in referrals and increased sales assisted management with walkaround and product presentations for training purposes valeted clients vehicles for service maintained company vehicle promoted to used car manager hired trained and maintained sales people set departmental projections prepared advertising for local and military newspapers monitored multiple databases to keep track of all company inventory turned wholesale losses into wholesale profits increased used car sales by planning and executing training appraised incoming trade ins work sales desk with sales people and new car department manager stocked in all incoming used vehicles to include pulling carfax or autocheck reports processed all inventory through service and detail departments established relationships with local wholesalers and other franchise dealers to purchase stock units and dispose of unwanted inventory attended auto auctions to purchase inventory and dispose of unwanted units switched to backed by dealer principle as independent wholesaler helped dealer dispose of and track overage units bought and sold units for company through wholesale and auction sources bought and sold units to numerous other franchise and independent dealers education high school diploma wingo high shool － city state usa certifications dale carnegie public speaking and relationship building grant cardone sales and objections ford motor company product and sales training previously certified chrysler corporation product and sales training previously certified invited by previous employer to be one of dealers nationwide to receive srt viper training certified completed certification skills advertising approach army automotive closing credit client clients customer service experience customer service databases staff training expense reports finance inspection inventory inventory control leadership skills marketing strategies market trends marketing market meetings merchandising exchange navy negotiator newspapers packaging excellent people skills presentations public speaker public speaking relationship building retail sales sales sales manager sales training seminars phone time management transportation view websites | 10 |
construction worker highlights highly motivated dependable ethical and honest dedicated hard working experience company name may to may construction worker city state i performed demolition work by taking down the rooms cleaning them up and getting them ready to be remodeled company name may to august assembly line painter city state paint shop assembly line ez go i retrieve the parts from the paint shop and take them off the assembly line company name april to august bus washer city state start date end date education stetson university bachelor of science international business city state us skills assembly paint shop | 19 |
consultant executive profile marketing executive offering outstanding presentation communication and crosscultural team management skills highenergy resultsoriented leader with an entrepreneurial attitude desires a highlevel position in a professional corporate environment skill highlights hubspotseo marketo google analyticsppc wordpress salesforcecom project management basecamp jira ms project trello core accomplishments project management introduced scrum to marketing team resulting in a increase in productivity created a metricsbased reporting for marketing and sales teams to track all conversions human resources spearheaded a newhire program which increased retention operations management initiated geolocal landing page ppc strategy which resulted in a lift in conversion within a million dollar per month budget handled all seo strategies related to creating successful advertising for new dealer program and growing affiliate channel staff development launched wellreceived refresher program of professional development courses for all staff created a self assessment and rubric for measuring growth professional experience consultant jan to jan company name city state created new revenue streams via linkedin and meetups generated new business through inbound lead generation campaign captured local market share with small business clients through a partnership referral program vp of marketing oct to jan company name city state spearheaded mega ppc campaign resulting in a increase in revenue year over year generated new business through seo and pr campaigns created new revenue streams through cutting unnecessary expenditures of held accountable for a daily goals of systems which were often exceeded improved customer experience via website relaunch with mobile and ecommerce implementation forecasted trend analysis lifecycleproduct marketing promotions product testing affiliate and customer base marketing trained sales pods on new product rollouts and provide rebuttals based on product knowledge and competitor intelligence director of marketing jun to sep company name city state generated increased revenue of by acquiring and upselling these clients codank software checkpoint technologies security guard exchange lowes mercedes benz toyota and bank of america developed and directed strategy for launch of new viral campaign based entirely on a shoestring budget and yielded participants instituted project management to allow clients to manage their campaigns effectively increasing productivity by coordinated corporate events for the mayor fox of charlotte cbi nonprofit and other clients negotiated client contracts including terms and conditions pricing and services including customized digital strategies to all clients ceoclient success officer jul to may company name city state liaised with all clients to ensure satisfaction including first call resolution fcr conducted sales and implemented marketing plans and local pr strategies increasing our impressions by designed and implemented digital marketing projects on time and on budget ensured monthly rent was paid on time and pursued any delinquent payments in a timely manner director of marketing jun to feb company name city state executed handson interactivedigital it analytics seo sem smo vendor relations analytics and leverage multimillion dollar budgets full redesignrebrand and ecomm implementation for dental medical veterinary and special markets developed seo friendly social media enriched site for henry schein conducted usability beta multivariate testing for new site launch interactive consumer marketing manager nov to jun company name city state developed and directed strategy for launch of new optimum auto product that became in the market place for the next months after launch solely drove online traffic through ppc and seo resulting in million in auto sales in only months branded optimum homes campaign and launched with promotions blog and multimedia to drive revenue by executed handson seosemppcsmo optimization of all large company sites email campaigns and analytics for newsletters press releases and ad placement education masters degree of arts english business and multicultural education stony brook university city state gpa gpa english business and multicultural education gpa six sigma black belt certified project management msi bachelors degree english hofstra university city state english languages fluent in french and creole proficient in spanish and russian interests golf volleyball cooking and boating publications published august s search engine strategies magazine ses for article entitled sms vs wap published front page of june s search engine strategies magazine ses for article entitled what is web page article on page published front page of may s search engine strategies magazine ses for my article entitled widget world full page article on page business leader magazine page mover and shakers article bio additional information honors deans list academic scholarship published poetry nominated by the international society of poets for poet of the year award for invited to read poetry and receive an international poet of merit award medallion at the ninth annual international society of poets convention and symposium in washington dc achievements radio guest on business leader radio october nominated for charlottes leaders under class january winner of the charlotte triad movers and shakers award of presented by business leader magazine radio asked to be a guest speaker at steve jobs mactech conference nov volunteercharity work assistant scout master for boy scouts of america troop american heart association and the red cross pay it forward national campaign with msu university of florida and university of southern alabama mentor to young entrepreneurs through micromentororg may current skills adobe agile scrum analytical skills social media seo sem pr pricing product marketing product testing optimization promotions and writing proposals | 11 |
flight manager summary i am an enthusiastic fun and dedicated professional with exceptional communication account management and conflict resolution skills i have a passion for building relationships and providing exceptional customer service motivated by competition selfstarter and an effective team member highlights professional summary core qualifications negotiation deescalation customer service conflict resolution account management time management sales international logistics project management strong interpersonal skills skilled in ms office customeroriented skilled multitasker exceptional customer service skills experience january to current company name flight manager manage daily operations for to aircraft and strengthen relationships with assigned crew members to ensure a seamless travel experience for the client responsible for gathering and disseminating timely information to remedy disruptions caused by but not limited to weather human error and aircraft abnormalities provide a timely professional and educated resource to crew members by thoroughly researching every concern and calmly resolving elevated issues train mentor and act as a resource to new team members collaborated with leadership to create new communication tools for faster and more effective communication between departments january to january company name sales associate responsible for greeting customers and providing an enjoyable shopping experience through excellent customer service product knowledge and communication hired as a permanent employee after being hired to seasonal help resulting from high productivity independently designed store visuals using guidance from corporate standards january to january company name front desk coordinator responsible for proving customer service database instruction and fielding phone calls spearheaded the creation of an interactive advertisement exibit for a school play showcasing students writing and acting talents education kent state university bachelor of applied studies skills account management conflict resolution client excellent customer service customer service database instruction leadership logistics mentor negotiation project management researching sales selfstarter phone time management | 23 |
elearning designer career overview highly skilled and experienced educator with a strongbackground in information technology adept at addressing the needs of a variety of learners and administratorsstrongly knowledgeable about all approaches to distance learning qualifications vast experience with elearning development software strong understanding of teaching methodologies extensive knowledge of emergent and current technologies excellent organizational and management skills ability to create training modules storyboards and content outlines proven ability to work with multiple parties in collaboration high proficiency with html and authoring tools skills adobe captivate media encoder reader microsoft excel internet explorer media player outlook paint powerpoint sharepoint skype visio word google chrome docs drive forms gmail sheets ibm db2 sql stored procedures kenexa other apple imovie dayana networks voice record pro sap success factors tech smith snag it vmware youtube c html javascript work experience elearning designer july to current company name － city state design developed and p roject managed education team for r regulatory compliance curriculum including learning objectives content analysis story boarding interactive design test project scheduling instructional design and d evelopment design design developed and project managed education team for we id for patient safety including learning objectives content analysis story boarding interactive design problem based scenarios test project scheduling instructional design and development design analysed designed documented and tested elearning process for new lms and authoring tool including pretest posttest curriculum scorm and feedback surveys designed tested and implemented technical solution for sharepoint training resource pages knowledge center navigation and department sites researched designed tested and implemented a solution for how to videos on sharepoint video channel instructional designer may to june company name － city state gathered requirements allocated and managedbudgets designed and developed curriculum managed elearning and ilt deliveryplanned and executed united states and international training measured trainingchampioned corporate initiatives supported organizational requirements andadvised leadership from first line managers to senior executives i ntegrated technology in training designeddeveloped and delivered elearning and ilt experiences designed maintained andupdated elearning and ilt training materials created and maintained trainingproject time lines ensured quality content and materials included instructionalpedagogy and adult learning theories assessed learning outcomes and usedelearning authoring tools and techniques trainer january to april company name － city state designeddeveloped authored delivered and implemented training delivered in the classroom and online for data and security software project managed and collaborated with stake holders content owners and subject matter experts to create learning objectives content and assessments designed courses for various delivery methods including class room web computer magazine articles bookpublications and speaking at conferences project managed proposals schedules resources and tasks for implementation and delivery of training and proof of concepts implemented training as editor subject matter expert class manager trainer and class administrator education and training master of science instructional design and technology western illinois university － city state united states master of science computer science depaul university － city state bachelor of science facilities planning and management pennsylvania state university － city state united states certifications ibmdatabase ibm application development ibm technology expert nih protectinghuman research participants writing editing community service innovationhub stakeholder at the illinois math and science academy volunteer instructionaldesigner at york high school society president for the children of theamerican revolution society volunteer for york athletic boosters volunteer for york academic boosters coach for sandburg science olympiad team coach for american youth soccerorganization volunteer for elmhurst swim team presentations internationaldb2 user group spain information on demand unites states information on demand united states publications debraeaton and david majcher test data management in elearning ibm corporation debraeaton and david majcher data archiving in elearning ibm corporation debraeaton vitor rodrigues manoj k sardana michael schenker kathrynzeidenstein raul f chong getting started with ibm data studio for db2 inebook tutorial ibm corporation paolobruni sabine kaschta marcel kutsch glenn mcgeoch marichu scanlon janvandensande debra e db2 for zos stored procedures in ebook tutorialibm corporation debraeaton marina greenstein db2 application development certification exam in electronic ibm certification exam ibm corporation debraeaton marina greenstein db2 application development certification exam preparation tutorial ebook certification tutorial ibm corporation debraeaton introduction to ibm data studio part get started with ibm datastudio in elearning developerworks ibm corporation debraeaton introduction to ibm data studio part get started with ibm datastudio in elearning developerworks ibm corporation debraeaton db2 developer workbench part developer workbench and xml inelearning developerworks ibm corporation dennisbockus debra eaton robert newman grant hutchison ming wu oracle to db2 udbfor windows os and unix version in white paper ibm corporation debraeaton when in rome in db2 magazine ibm corporation paolo bruni debraeaton gregory green and luca montini converting from oracle aix to db2 foros in redbook ibm international technical support organization patrick dantressangle debra eaton mark leungricardo d macedo ling tay developing cross platform db2 stored procedures in red book ibm internationaltechnical support organization affiliations associationfor talent development elearning brothers ibm technical certification board ibm customeradvisory board instructional design central | 1 |
registered nurse professional summary to provide safe efficient and quality care to patients and their families while adhering to policies and procedures licenses completed coursework in anatomy and physiology anatomy lab english composition cardiopulmonary resuscitation microbiology and microbiology lab and medical terminology skill highlights microsoft office word excel powerpoint and outlook professional experience registered nurse company name － city state selfmotivated leader with over years of experience in emergency medicine and health care selfstarter who is able to maneuver through tasks and make sure the job is done in a timely and proficient manner trainer and teacher who can effectively break down tasks so they can be understood and executed without flaws facilitator of group projects to help others understand the objective and how to produce an effective outcome of the job being presented creative mindset that can present an outcome in more than one way with many options being available able to communicate with other team members from diverse backgrounds and incorporate the needs of every individual to create a positive atmosphere able to recognize abnormalities and report them in a timely and efficient manner flexible by being able to quickly adapt to change at the last minute and complete the project without delays mentored those in the health care field to understand the emergency medical system and reporting standards while having the knowledge to formulate and present reports to the next echelon of care knowledgeable of regulatory requirements in order to adhere to healthcare standards and protocols completion of over clinical hours of medical surgical pediatric and psychiatric health services to medical technician healthcare specialist company name － city state supervisor ssg stover kenneth weekly hrs worked health care statistics reporting extracted medical statistical reports from composite health care system chcs and armed forces health longitudinal technology application altha a department of defense dod health information system tracked acute routine and wellness appointments to include but not limited orthopedic injuries colds immunizations and physical exams medical leave of absences and hospitalizations on a weekly basis created visual aids such as charts and graphs using microsoft powerpoint for meeting presentations presented statistical information regarding to medical appointments illnesses and injuries in weekly medical staff meetings to the hospital medical surgeon communicated with the clinical staff and the medical officer in charge to address any reporting discrepancies training trained medical technicians in medical administration and health care statistical reporting conducted handson training demonstrated the functionality of dod health information systems monitored the work performance of the medical technicians provided both verbal and written feedback provided training resources for performance and professional development on a quarterly basis collaboration attended weekly medical inservice training to discuss various health topics presented information monthly in weekly inservice to discuss medical and public health related trends and issues mentored other medics in medical training exercises on a monthly basis provided guidance to medical technicians while performing medical continuous education units ceus or patient care refresher training such as first responder protocol triage care and other levels of medical care to medical technician company name city state supervisor ssg ellis courtney weekly hrs worked extracted physician orders from a hospital database such as the composite health care system chcs confirmed physician orders before administering immunizations identified patients by utilizing proper identification cards verified patient demographics prior to performing ordered test obtained procedural consent forms maintained and secured patient information in accordance to privacy act of and health insurance portability and accountability act hipaa practices immunizations provided a safe and comfortable experience for patients prepared patients for the administration of immunizations through subcutaneous and intramuscular routes administered immunizations and updated the records of immunizations within health information systems adhered to and practiced occupational safety and health administration osha guidelines wore personal protective equipment ppe no recapping of needles disposed of syringes in designated sharp containers to medical technician company name city state supervisor sfc goines weekly hrs worked student asn nursing columbus technical college columbus ga gpa studied the theoretical and practical aspects of coordinating patient care educating patients and the public about various health conditions and providing advice and emotional support to patients and their family members obtained the knowledge of medical terminology to better understand the proper terms in reference to human anatomy and basic patient care skills including communication patient safety and medical asepsis and abilities to provide proper resuscitation skills to infants and adults delivered presentations utilizing microsoft word power point and excel conducted research utilizing ebsco host lexisnexis eric and other academic research databases reviewed descriptive and statistical reports and documents interpreted data and ensured that the data utilized to compile academic reports were authentic correct and consistent wrote annotated bibliographies abstracts literature reviews and argumentative papers required per the professors syllabi mentored fellow classmates regarding academic coursework collaborated and communicated with students on projects study groups and academic research education and training diploma may hs general studies bainbridge high school － city state general studies december2015 as nursing columbus technical college bsn south university － city state nursing skills academic acute care anatomy armed forces basic charts oral databases database emergency medicine emotional support english forms graphs immunizations information systems insurance medical terminology meetings excel microsoft office outlook microsoft powerpoint powerpoint power point word microsoft word next nursing occupational safety patient care coordinating patient care patient safety physiology policies presentations protocols public health reporting research resuscitation safety selfmotivated selfstarter statistics supervisor surgeon teacher trainer triage written composition additional information awardsarmy commendation medal with valor army commendation medal 4th award army achievement medal army good conduct medal 2nd award national defense service medal global war on terrorism service medal iraqi campaign medal with campaign star noncommissioned officer professional development ribbon army service ribbon overseas service ribbon combat medical badge | 6 |
student teacher summary visual arts specialist with years experience in elementary art education demonstrated skill in individualizing instruction based on students needs and interests highlights adobe creative cloud illustrator indesign photoshop muse microsoft office word excel powerpoint wordpress imovie ohio teaching licensure visual arts pk experience company name october student teacher city state designed and implemented daily lesson plans based on oak hills school district visual arts curriculum national visual arts standards and ohio visual arts standards evaluated student artwork based on stated criteria displayed student artwork throughout the school building company name october to current student teacher city state designed and implemented daily lesson plans based on oak hills school district visual arts curriculum national visual arts standards and ohio visual arts standards initiated and arranged a school field trip to cincinnati art museum and contemporary arts center as an extension of classroom learning assessed student artwork based on stated criteria displayed student artwork throughout the school building planned and installed student sculpture exhibit at delhi public library company name january to current visual arts teacher city state design and implement daily lesson plans for grades based on national visual arts standards and ohio visual arts standards teach interdisciplinary units with grade level teachers that integrate reading language arts cultural studies and technology with art production evaluate student performance based on stated criteria and prepare grades for quarterly report cards display student artwork throughout the school building including biannual allschool art exhibits held during catholic schools week open house and annual fine arts festival participate in regional state and national art competitions and exhibitions such as the scholastic art competition ohio art education association youth art month exhibition young peoples art exhibition cincinnati arts association art exhibit catholics united for the poor drawing competition and the knights of columbus substance abuse awareness poster competition facilitate student art criticism written submissions to jerry tollifson art criticism open competition oaea prepare and teach annual afterschool student art workshops during youth art month design and manage art classroom website including online art gallery and blog education xavier university may masters education secondary education city state education secondary education mount st joseph university may bachelor of arts art education city state art education may bachelor of fine arts painting painting mount st joseph university may associate of arts graphic design city state graphic design licensurevisual arts specialist grades pk ohio interests swoaea art workshops summer teacher institute cincinnati art museum evenings for educators cincinnati art museum teacher workshops cincinnati contemporary art center art exhibitions awards parallel visions exhibition of regional art educators studio san guiseppe gallery pendleton arts center studio exhibitor july december life and times of education annual juried exhibit of college student artwork oaea and strs gallery columbus ohio award winner msj thesis exhibit studio san guiseppe msj annual student exhibit faculty selected artwork studio san guiseppe skills adobe photoshop arts art com exhibitions drawing illustrator indesign excel microsoft office powerpoint word reading sculpture website workshops written additional information oaea annual conventions swoaea art workshops summer teacher institute cincinnati art museum evenings for educators cincinnati art museum teacher workshops cincinnati contemporary art center art exhibitions awards parallel visions exhibition of regional art educators studio san guiseppe gallery pendleton arts center studio exhibitor july december life and times of education annual juried exhibit of college student artwork oaea and strs gallery columbus ohio award winner msj thesis exhibit studio san guiseppe msj annual student exhibit faculty selected artwork studio san guiseppe professional affiliations national art education association naea member present ohio art education association oaea member present southwest art education association swoaea member present cincinnati art museum member present taft art museum member present swoaea nuts and bolts art lesson exchange presenter | 22 |
construction accountant contractor professional summary accomplished detailoriented leader with over years of experience in accounting excellent organizational analytical and communication skills with the proven ability to effectively prioritize complicated tasks and multiple assignments while meeting tight deadlines creative problem solver able to quickly and correctly troubleshoot accounting issues skills team leadership staff development account reconciliation expert financial statement analysis team leadership general ledger accounting excellent attention to detail fast learner highly dependable detailoriented work history to current construction accountant contractor company name – city state prepare monthly and annual financial reports for assigned projects create cost segregation report to detail all project costs prepare and maintain account reconciliations general ledger and job cost reports coordinate and manage internal and external audits of financial records evaluate enhance and implement internal controls policies and procedures manage and analyze various general ledger accounts calculate imputed interest and revenue on specified projects verify create and link assets correctly to work breakdown structure numbers prepare comparison report on outstanding goods and invoice receipts properly and accurately account for economic and operational events prepare and post various journal entries prepare documentation for internal and external auditors complete special assignmentsprojects as requested identify and recommend changes to processes to enhance the accuracy of accounting data maintain a good understanding of and apply gaap sec regulations sarbanesoxley and related policies practices and procedures to accounting supervisor company name – city state maintained daily supervisory duties within ipsfield office accounting division reviewed and authorized reconciliations and status reports for general ledger accounts oversaw preparation and approval of various management reports performed quality assurance reviews and approvals of journal entries handled customer inquiries and complex cases analyzed and recommended appropriate workloads and training for accounting staff performparticipate in special projects such as software implementation initiatives process improvement and implementation of new accounting methods awarded a certificate of completion for the company management training program to senior accountant prepared monthly aged trending and variance analysis reports for accounts managed workload and performed ongoing training of team members served as the liaison with third party collection agency and various departments to collect on overpaid accounts and prepared monthly status report created procedure modifications to improve accounting processes and limit manual error performed daily and monthly reconciliations on over complex high priority accounts conducted the testing and automation of all new accounts created journal entries to ensure accurate maintenance of the general ledger provided assistance and training to junior staff to perform research resolve out of balances and perform backup responsibilities as needed maintained and updated the accounting procedures for accounts to juniorstaff accountant company name accountable for the daily and monthly reconciliations of plus general ledger accounts created journal entries to ensure accurate maintenance of the general ledger calculated agents liens on their accounts and garnished checks as needed each month ensure that all items are cleared correctly and balance to zero for each assigned account monitor and reviewed any unusual activity in the accounts and reported to supervisor maintained acceptable status on all accounts interacted with internal and external customers to provide quality service in a timely fashion applied accounting principles and procedures to work assignments participated in company sponsored training classes to enhance technical skills technology team worked with divisional team in identifying opportunities for improvement of manual processes in multiple areas throughout the department through the use of technology automated workflow project led a team in the research and development of the awf system to the department this system is used to provide multiple areas with the current status of critical items needed to be cleared by the end of each month to reduceeliminate additional research emails and phone calls critical items project recommended a monthly meeting created to streamline and account for all critical items throughout the department to be communicated directly to management in the various service centers to get cleared timely education may master of business administration finance long island university finance deans list magna cum laude may bachelor of arts accounting lincoln university lincoln university accounting affiliations an accomplished detailoriented leader with years of experience in accounting a team player with excellent organizational analytical and communication skills proven ability to effectively prioritize complicated accounting tasks and multiple assignments while meeting tight deadlines creative problem solver able to quickly and correctly troubleshoot accounting issues extensive involvement in department wide initiatives and projects skills account reconciliations streamline corporate accounting document management external audits financial reports general ledger general ledger accounts process improvement sap sarbanesoxley sql structured query language variance analysis | 19 |
sales associate summary dedicated sales associate offering number years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge proven history of exceeding sales targets and meeting customer needs with effective product solutions skilled in training and mentoring new associates on customer service and sales best practices talented job title with strong background in area of expertise passionate about type sales customer relationship management and merchandising strategically increase profitability with enhanced displays and appealing ensembles focused job title driven to develop and implement fresh sales and marketing strategies with financial and operational discipline skilled at building strategic partnerships and managing existing relationships proven leader with history meeting and exceeding sales objectives skills inventory control procedures cash handling accuracy dispute mediation relationship selling merchandising knowledge sales expertise cash register operation client account management excellent communication skills market research and analysis product sales retail merchandising expertise experience sales associate company name city state answered incoming telephone calls to provide information about products services store hours policies and promotions retained product service and company policy knowledge to serve as resource for both coworkers and customers surpassed daily sales goals number by crossselling product or service and promoting additional products sold various products by explaining unique features and educating customers on proper application collaborated with fellow sales team members to achieve group targets frequently exceeding quotas number or more built and maintained effective relationships with peers and upper management to drive team success toward common sales service and operational goals offered product and service consultations and employed upselling techniques assisted customers by finding needed type items and checking inventory for items at other locations won store sales competition for task resulting in result listened to customer needs to identify and recommend optimal product or service selections conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits recruited hired and trained new hires to optimize profitability maintained wellstocked and organized sales floor with latest merchandise to drive sustained sales revenue provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases executed number outbound calls each week to existing customers resulting in number increase in sales drove sales of company products and services by meeting with customers using strategic and organized approach deli associate company name city state received new inventory and rotated stock by dates to keep items fresh and usable cleaned utensils dishes and glasses for customer use sanitized and kept work areas tidy by cleaning surfaces equipment and floors removing trash and maintaining machinery assessed customer needs including food allergies and suggested additional menu items as appropriate answered telephone inquiries about available menu items products and services and delivered appropriate information so customers could make valid choices created aesthetically pleasing food arrangements for special orders and party trays maintained work areas in clean neat and sanitized manner to reduce potential for illness or injury worked with customers placing large or specialized orders providing samples and recommendations and responding to requests organized ingredients and restocked supplies to prepare for busy periods security officer company name city state monitored number security cameras and fire building and alarm systems worked with local and federal law enforcement agents to apprehend suspicious individuals investigated alarms and disturbances to maintain safety provided security presence for over number events with number attendees surveilled all areas within facility to identify suspicious behavior patrolled and secured industrial and commercial premises to prevent intrusion documented all securityrelated situations and submitted indepth reports to job title verified integrity and accuracy of photo ids tickets and passports prior to authorizing passage inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles responded to emergency situations quickly to minimize risk and injury education and training associate of science computer engineering technology edutec city automotive mechanics mechtech collage city accomplishments reorganized something to make it work better identified a problem and solved it come up with a new idea that improved things developed or implemented new procedures or systems worked on special projects received awards been complimented by your supervisor or coworkers | 10 |
accountant highlights microsoft office intermediate in all the microsoft office components excel word powerpoint outlook and access very familiar with macros vlook ups sql calculating formulas and manipulating reports as well as smart view running query reports and creating reports sap peoplesoft navigate within resource one to retrieve financial reports and run queries experience to current accountant company name － city state an accountant within the experimental therapeutics research department which prepares grant restricted and nonrestricted financial reports to pis within the department create financial models and analysis for all restricted and nonrestricted accounts within our department prepares monthly financial reports for pis reconcile the ncrna core on a monthly basis assists with the completion of effort reporting as well as completes job data update form jduf via the epaf system and expense transfers as needed to clear deficit assist with the preparation of operating budget assist with financial model for specific grants within our department monitors and reviews departmental transactions to ensure compliance with established financial controls in accordance with divisional and institutional policies and to ensure applicable revenue and expenses are captured communicates with grants and contracts to ensure that requests completed in a timely manner reviews open po on a monthly basis and close all pos as necessary analyzes and evaluates operations of financial systems prepares recommendations and documents to update fiscal services and other related policies and procedures with respect to operating systems assist with the invoicing via ilabs construct a macroenabled reconciliation template which significantly reduces keying errors while maximize reconciliation efficiency implemented a macroenabled reconciliation template which increased effectiveness by twenty percent and significantly reduced keying errors prepares training materials within the department to increase productivity and standardized processes completes special projects as assigned by the department administrator to staff accountant company name － city state full cycle accountant for several operating companies within sysco foods company completed and issued weekly monthly and quarterly financial statements to the operating companies for review and submit to the corporate office uplaod and run reports in business objects for cfo ofoperating company to review verified journal ledger entries of cash and check payments purchases expenses and trial balances by examining and authenticating inventory items prepared monthly pl for several operating companies within the sysco corporation and research variances reviewed transactions in the gl for accuracy and researched transactions that deviate from the purpose of the account reconciled aging ar transactions and performed financial analysis identified and explained deviations from planned or historical data assisted in evaluating control systems in the accounting process to ensure operating companies comply with gaap as well as provided the necessary information to both internal and external auditors on an as needed basis reviewed account reconciliation from other accountants in a timely manner to accountant auditor company name － city state served as both an accountant and auditor within the department of financial services the role consisted of utilizing software applications to compile retrieve and summarize accounting information for analysis and reporting purposes examined accounting source documents for accuracy completeness and compliance with departmental and state rules regulations and agreements provided financial trainings for over faculty and staff employees to enforce the rules and regulations of the procurement card set by set the state of texas procurement regulation maintained controlling records required to ensure accuracy of all data entered into the accounting system identified and reported situations not in compliance with pvamu internal controls policies and procedures recommending improvements to the accounting process to optimize internal control performed duties in compliance with gaap company and department policies and procedures internal controls and sarbanesoxley requirements reviewed expense report for irregularities and recommended corrective measures to improve internal controls prepared adjusting and closing entries statements and analyze financial operations education may masters of science accounting prairie view am university － city state accounting dec bba accounting prairie view am university － city state accounting professional affiliations cpa candidate participated in various community activities including the phi beta lambda and national association of black accountants texas society of cpas beta gamma sigma greater womens chamber of society completed all the research operations curriculum in skills account reconciliation accounting accountant accounting system ar budget business objects closing contracts financial financial analysis financial controls financial operations financial reports financial statements gl grants inventory invoicing ledger macros access excel microsoft office office outlook powerpoint word monitors operating systems peoplesoft policies processes procurement reporting research sap sarbanesoxley training materials view | 18 |
human resources manager professional summary dedicated human resource manager with handson personnel management experience and businessrelated academic knowledge that blends seamlessly into a position such as human resources manager adapt at addressing sensitive issues and maintaining the strictest of confidentiality particularly organized and efficient with a flair for prioritizing as well as highly skilled at incorporating creative leadership skills to achieve business objectives skills equal opportunities facilitation recruitment strategies labor negotiations recordkeeping compensation structuring benefits administration payroll coordination workforce improvements company organization training programs human resources certification new employee orientations compensation and benefits termination procedures ms office proficient project management fmla comprehension society for human resource management team building indepth knowledge of hr compliance trained in fmlaadaeeowc knowledgeable in all hr systems professionals in human resources association employee recruitment business mediation adp workforce now sharepoint intranet softwar sharepoint intranet software microsoft office microsoft access oracle profit line cpr and bilingual englishspanish outlook paychexflex zenefits crimshield docusign conflict management and problem solving personnel management interpersonal skills organized and efficient diplomatic conflict resolution business knowledge pivot tables work history human resources manager to current company name – city state • sourced for contract temp and direct to hire employees • order vid pid tech numbers for employees through spectrum charter • onboard new hires through hr system such as zenefits and paychex flex • created powerpoint presentation educating employees on benefits programs and costs that designed and implemented employee benefit programs • advised management on complex employment law issues to resolve issue consistently and fairly • coach employees on supervisory skills to increase communications clarify expectations and improve performance • counseled employees on performance to improve quality of service and efficiency • maintain and process all necessary company licenses and bonds • coauthored companys employee handbook outlining payroll • reconstructed the companies hiring process • send documents to new hires through docusign • work on insuring company vehicles filing claims and or accident reports • run mvrs through iix • created offer letter and policies for the company • performance evaluations to better the performance metrics shadowed employees to determine an accurate description of the duties and skills required for each position updated key human resource metrics including turnover and terminations using reporting tools on the hrms database conducted salary survey research for both exempt and nonexempt positions established and monitored employee pay scales facilitated the criminal background check process for new hires developed and enforced company policy and procedures relating to all phases of human resources activity conducted employment verifications and investigations developed and facilitated all newhire orientations fitness consultant to company name – city state high volume calling up to calls per day to generate sales follow up on all prospects by using established golds gym sales systems conduct gym tours using established golds gym sales systems conduct telephone inquiries using established golds gym sales systems explained exercise modifications and contraindicated movements to participants with a history of injury implemented marketing strategies which resulted in growth of customer base fitness consultant to company name – city state high volume calling up to calls per day to generate sales follow up on all prospects by using established golds gym sales systems conduct gym tours using established golds gym sales systems conduct telephone inquiries using established golds gym sales systems explained exercise modifications and contraindicated movements to participants with a history of injury supervisor to company name – city state • managed member billing and accounts using profit line • performed diversified administrative tasks including completing schedule for employees • promoted and organized a variety of events for children of all ages ensuring safety • hired interviewed and trained kids club attendants • outsourced to find potential employees • checked backgrounds of kids club employees • payroll for the kids club department through adp provided instruction coaching and motivation to all employees during the shift developed and enforced safety standards and procedures for food quality and sanitation purposes checked job sites for accuracy quality and to ensure that all specifications for the project were met marked clearance items down and moved the merchandise to its proper area of the store supervisor to company name – city state • managed member billing and accounts using profit line • performed diversified administrative tasks including completing schedule for employees • promoted and organized a variety of events for children of all ages ensuring safety • hired interviewed and trained kids club attendants • outsourced to find potential employees • checked backgrounds of kids club employees • payroll for the kids club department through adp provided instruction coaching and motivation to all employees during the shift developed and enforced safety standards and procedures for food quality and sanitation purposes checked job sites for accuracy quality and to ensure that all specifications for the project were met marked clearance items down and moved the merchandise to its proper area of the store politely assisted customers in person and via telephone administrative clerk to company name – city state • checked in members as well as answered questions and concerns • led programs in science technology engineering and math for young children • assisted with new employee orientation greeted incoming customers in a professional manner and provided friendly knowledgeable assistance education bba management ct bauer university of houston city management graduated with gpa member of shrm deans list fall majored in management awarded certificate in entrepreneurship skills administrative adp benefits billing bonds clarify coach interpersonal skills conflict management conflict resolution cpr bilingual english filing hiring hr law market math meetings microsoft access microsoft office suite outlook powerpoint power point oracle payroll pen personnel management pivot tables policies problem solving profit quality safety sales spanish staffing supervisory skills telephone written communications additional information honors and awardspresidents list spring summer deans list fall certifications certificate in entrepreneurship | 7 |
mechanical designer summary i am a current mechanical designer for ias i am extremely versatile reliable and efficient with years experience supporting managers business owners and executives in high paced environments in a wide variety of professional positions diversified skills include client relations utilizing different design mediums being hands on project management and working extremely well in both team environments and on my own experience to current mechanical designer company name － city state my primary responsibility is to ensure that clients are thrilled through design planning and implementation while making sure interstates services are the highest quality possible maintain schedules thru interaction with clients and project managers personnel and clients maintain ongoing project requirements and specifications for multiple projects review design efforts for team to ensure that quality is being maintained manage and scope investigations into form or function of a feature or set of features in a design to create and refine technical and mechanical parts as well as assembly drawings to capture design intent and documentation guide other interstate staff to lead horticulturalistmanager company name － city state develop improved measurement techniques soil conservation methods soil sampling devices or related technology identify or classify species of insects or allied forms such as mites or spiders investigate soil problems and poor water quality to determine sources and effects develop improved measurement techniques soil conservation methods soil sampling devices or related technology perform chemical analyses of the microorganism content of soils to determine microbial reactions or chemical mineralogical relationships to plant growth tour work areas to observe work being done to inspect crops and to evaluate plant and soil conditions apply pesticides and fertilizers to plants hire employees and train them in gardening techniques select and purchase seeds plant nutrients disease control chemicals and garden and lawn care equipment explain and enforce safety regulations and policies confer with horticultural personnel in order to plan facility renovations or additions cut and prune trees shrubs flowers and plants construct structures and accessories such as greenhouses and benches negotiate contracts such as those for land leases or tree purchases to rd designer company name － city state responsible for the overall design development testing ddt i design draft develop and test many concurrent product development and product improvement projects design and ensure fit form and functions are correct perform calculations and work with vendors to develop production part design and allocate resources when necessary work with engineers to address product updates and concerns and work with quality and customer service departments to identify product improvement opportunities create and track ecns engineering changing notice update drawings and documents ensure they meet drafting standards brainstorm ideas and modeling concepts prototype new designs and train manufacturing personnel on product design changes and upgrades to landscape supervisor company name － city state responsibilities included maintaining and supervising all indoor and outdoor landscape needs this includes but is not limited to all budgeting design maintenance horticultural practices for all onsite plants and oversight of all onsight jobs working with vendors and managing a costtosavings budget working toward a leed certified campus and providing safety and cost solutions for microsoft establish and enforce operating procedures and work standards that will ensure adequate performance and personnel safety train workers in tasks such as transplanting or pruning trees or shrubs finishing cement using equipment or caring for turf confer with other supervisors to coordinate work activities with those of other departments to designerproject manager company name － city state coordinate or direct development energy assessment engineering or construction activities to ensure that landscape project needs and objectives are met manage site assessments andor environmental studies for new designs update schedules estimates forecasts or budgets for landscape designs and proposals to technician company name － city state operate digital printing and categorization systems collect and maintain records of clients and designs complete quality control activities monitor equipment operation and report malfunctioning equipment to supervisor to foremandesigner company name － city state supervise coordinate or schedule the activities of construction and landscape workers read specifications such as blueprints to determine construction requirements or to plan procedures inspect work progress equipment or construction sites to verify safety or to ensure that specifications are met locate measure and mark site locations or placement of structures or equipment using measuring and marking equipment to key holder company name － city state responsibilities include inventory management employee management oversight of daytoday store operations store layout scheduling bank depository intermediate between corporate and store locations education and training ndsu city state may bachelors degree landscape architecture ndsu － city state landscape architecture december bachelors degree environmental design environmental design msctc city state may associates degree biological science zoology ndsu － city state biological science zoology interests big brother big sistermentorvolunteer february september for luv of dogsfoster home food donations grove lake lutheran churchchildren services and outings skills blueprints budgeting budgets budget content negotiate contracts clients customer service documentation drafting equipment operation features fertilizers forms inspect inventory management layout employee management managing mark mechanical modeling personnel policies product design product development product improvement progress proposals quality quality control read maintain records renovations safety scheduling supervisor supervising upgrades water quality additional information volunteer workbig brother big sistermentorvolunteer february september for luv of dogsfoster home food donations grove lake lutheran churchchildren services and outings | 1 |
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account executive profile innovative senior account executive with thirteen years of experience in managing and coordinating client relations seeking a position that will leverage my education and experience to build a successful business partnership quick and flexible in response to changing market conditions and new technologies in relation to corporate goals and standards i have a proven background in information technology and have spent hundreds of hours in training learning all aspects of the it environment and how it effects companies of all sizes my ability to learn quickly and work well independently makes me a value to any company that i would work with expertise includes information technology distribution logistics sales public relations marketingadvertising and contract negotiations core qualifications proficient in all microsoft office suite products lotus notes outlook sales certifications in apc symantec vmware hp microsoft ibm page professional experience to current account executive company name － city state initiated built and developed relationships with clients to be the primary source for hardware and software in a defined territory responsible for sourcing bidding and delivery of all equipment and overseeing sourcing from channel distributors to ensure we meet the clients budget while at the same time maintaining profitability with our channel partners source products and services through channel distributors negotiate quantity and pricing with the channel distributors establishing relationships with key partners submit applications for new distributors to insight maintain a strong background with electronic commerce spend management and technology initiatives understand the negotiating interests of both insight and the client to banking sales representative company name － city state managed and built client relationships with high net worth clients conceptualized researched and implemented several pilot programs to insure profitability for both charles schwab co and charles schwab bank partnered with financial consultants at multiple branch locations to drive business growth and capitalize on new revenue for the bank implemented a variety of new business development client acquisition programs that significantly promoted from field representativebanking credit specialist to banking sales representative designed realistic and credible market forecasts and successfully closed million new business in to senior account executive company name － city state directed and oversaw a team of account executives executed several responsibilities including reviewing loan submissions collaborating with appraisers and the processing team to insure a seamless experience for the client functioned as a loan consultant to help problematic clients with refinances and purchases networked with real estate agents brokers law firms and collectors as referrals for new business solely handled an extensive amount of paper work to insure proper guidelines are met for underwriting worked with all federal and state programs including fhava loans independent grants and federal housing grants systematically underwrote full loan packages including comprehensive reviews awarded million high flyers club award to territory manager company name － city state effectively managed a sales territory by identifying competitive market opportunities and building strategic relationship with ctx partners collaborated with internal teams and utilized accurate and timely quarterly forecasts to guarantee the proper execution of the sales process underwrote full loan packages and conducted appraisals with vendors to ensure appropriate value and property type served as an outside sales representative that performed doortodoor selling with mortgage brokers to secure new loan packages established and grew my own territory from the ground up worked in a faced paced environment with minimal supervision had to adapt to constant change in sales targets and goals serviced a range of companies from small businesses to large corporations earned numerous sales promotions for surpassing monthly and yearly sales goals championed the presidents roundtable from to education bachelors degree sociology sociology and psychology eastern new mexico university sociology sociology and psychology s ave k portales nm interests humane society phi kappa psi fraternity skills banking budget competitive hardware consultant credit client clients delivery electronic commerce financial grants hp ibm law lotus notes market all microsoft office suite outlook negotiating new business development outside sales page pricing real estate selling sales strategic supervision symantec type additional information awards and honorswoodrow wilson leadership award activitieshumane society phi kappa psi fraternity | 21 |
park operations hostess summary highly experienced in banking customer service data entry publicity editing and a wide range of computer skills software pc and mac environments computerized cash registers invoice scheduling and inventory software microsoft windows® and microsoft word excel onenote powerpoint and photoshop a strong literary background coupled with uptodate technological knowledge highlights software pc and mac environments microsoft windows® and microsoft word powerpoint excel and publisher time management meticulous attention to detail excellent communication skills strong problem solver multiline phone proficiency filing and data archiving accomplishments data organization improved office organization by compiling quarterly budget reports financial spreadsheets organizational charts and company data reports using advanced microsoft excel functions multitasking demonstrated proficiencies in telephone email fax and frontdesk reception within highvolume environment customer service handled customers effectively by identifying needs quickly gaining trust approaching complex situations and resolving problems to maximize efficiency experience company name city state park operations hostess to current provide exceptional guest service by greeting and interacting with guests answering questions and resolving guest issues ensure safe and efficient line speed and crowd flow through park rides and stadiums operate and monitor ride systems following all company safety policies and procedures including proper loadingunloading of guests and ride evacuations perform and record guest counts hourly and communicate to other departments as needed for special events staff gates and pathways to direct guests to attractions assist with park emergencies including inclement weather company name city state activities associate to presenting programs in front of groups of participants of varying ages assisting in the implementation of various group activities handling reservations and accepting cash and credit card payments recording inventory of equipment and ensuring that equipment is functional checking out and returning various equipment for guests assisted guests with planning their schedules at the resort and recommended activities and events based on their needs senior publicist for sharyn mccrumb new york times bestselling author company name city state senior publicist to cash and check deposits process loan expenses and open new accounts created and developed publicity strategies to drive business goals pitched and secured print media television online and radio interviews developed press materials such as press releases and kits fact sheets and related communication built and maintained relationships with media personnel oversaw tours and media events achievement hired as publicist promoted because of demonstrated management skill and innovative ideas company name city state certified senior teller to maintained appropriate cash limits cashed checks established deposits and issued cashiers checks cash orders travellers checks money advances and funds transfers cash and check deposits process loan expenses and open new accounts perform cash management customer service balance cash drawer and petty cash management achievement hired as junior teller promoted because of accurateness pace and skills company name city state manager to supervised and trained employees answered phones accepted reservations and took payments was in charge of general care and cleanliness of facility education bachelor of arts english literature roanoke college city state united states gpa cum laude graduate cum laude cum laude english literature graduate cum laude north cross school city state certifications certified in lifeguarding cpr aed and first aid through the american red cross interests regional champion english speaking union shakespeare monologue and sonnet competition languages conversational knowledge of spanish language ability to read and write french and spanish professional affiliations sigma tau delta international english honour society memberkappa delta pi honour society memberpresident and founding student member of roanoke college peace and justice associationmember of ruritan club catawba chapter january may skills balance cash management cashier cpr credit customer service special events first aid french functional funds inventory mac materials excel money powerpoint publisher microsoft word personnel policies presenting press press releases print media publicist publicity radio read recording safety spanish spanish language phones television author additional information honours and activities regional champion english speaking union shakespeare monologue and sonnet competition | 21 |
international certification program management profile i am an experienced professional with years of aviation aerospace with expertise in international governmental liaison aircraft certification regulatory compliance aircraft sales and importexport compliance as a professional pilot with over hours of total time multitasking problem solving and risk management are a foundation of my career skills substantial knowledge of all microsoft windows operating systems and ms office nx7 unigraphics teamcenter moderate knowledge of computer networking including lan wlan domestic international regulatory compliance aircraft importexport experience strong management complex problem solving skills 3d modeling accident investigation root cause analysis accomplishments accomplishments achieved first of type design approval into brazil china malaysia indonesia south africa new zealand and argentina obtained type design major change approvals in easa canada maldives brazil exemptnonexempt india and russia developed managed a revenue stream for foreign validations reducing budgetary restraints by assisted in the development and publication of pilots operating handbook aircraft flight manuals and country specific pohafm supplements managed and directed external design engineering contracts programs and implemented in house review and approval processes utilizing nx7 unigraphics 3d modeling professional experience international certification program management to current company name city state demonstrated experience in all aspect of the international aircraft validation acceptance process from application submittal to granting of a validated type certificate lead subject matter expert on foreign regulations with regards to certification operations managed external contract engineering design groups with regards type design changes i developed and managed internal engineering disciplines faa and foreign authority project teams during the validation process developed departmental procedures based on international bilateral agreements governmental regulation and operational requirements as the ic program manager coordinated certification activities with internal functions and direct faa involvement develop certification procedures as required and reviewed company documentation to meet faa foreign civil aviation authority requirements reviewed compliance documentation design data certification plans compliance reports drawings wrote internal company coordination memos prior to domestic and foreign government submission i developed compliance packages and submitted directly to the faa and foreign authority improved guidelines in implementing certification programs while maintaining budgetary and schedule constraints ensured compliance to multinational agreements and regulatory frame work experienced in us federal regulations 14cfr knowledgeable in european governmental regulations with regards to aircraft certification and operations successfully obtained aircraft first of type approvals in europe mexico new zealand qatar malaysia colombia brazil china russia and argentina maintenance avionics coordinator to company name city state developed and managed maintenance and avionic customer accounts processed invoice payments credits and net account billing prepared maintenanceavionics invoices managed subscription based navigational data for company charter operations customer based aircraft coordinated invoicing account management of all maintenance and avionics repairs for a faa repair station managed pilot supplies purchase orders inventory control cycling of life limited products education and training bachelor of science professional aeronautics embryriddle aeronautical university minors aviation safety management international relations associate of arts liberal arts johnson country community college city state professional aeronautics spartan school of aeronautics city affiliations professional associate of dive instructors aircraft owners and pilots association embryriddle aeronautical university alumni cherokee flyers incpresident vice president director of membership assist treasurer civil air patrol certifications faa certificated commercialinstrument pilot singleengine airplane padi certified dive master skills account management autocad billing catalogs civil aviation authority computer networking customer satisfaction delivery documentation government inventory control invoicing lan meetings all microsoft ms office windows operating systems network process development program management quality safety sales support technical support regulatory compliance | 23 |
business development manager summary hard working and energetic management professional focused on customer satisfaction throughout all stages of the sales life cycle highlights excellent communication skills energetic resolutionoriented compelling leadership skills exceptional multitasker effective retail sales manager experience business development manager september to march company name resolve customer complaints regarding sales and service determine price schedules and discount rates review operational records and reports to project sales and determine profitability monitor customer preferences to determine focus of sales efforts confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications direct and coordinate activities involving sales of manufactured products services commodities real estate or other subjects of sale confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business represent company at trade association meetings to promote productsmaintained friendly and professional customer interactionsshared product knowledge with customers while making personal recommendations administrative assistant april to june company name － city state direct or coordinate the supportive services department of a business agency or organization prepare and review operational reports and schedules to ensure accuracy and efficiency acquire distribute and store supplies analyze internal processes and recommend and implement procedural or policy changes to improve operations such as supply changes or the disposal of records hire and terminate clerical and administrative personnel conduct classes to teach procedures to staff direct or coordinate the supportive services department of a business agency or organization operate computers programmed with accounting software to record store and analyze information check figures postings and documents for correct entry mathematical accuracy and proper codes classify record and summarize numerical and financial data to compile and keep financial records using journals and ledgers or computers debit credit and total accounts on computer spreadsheets and databases using specialized accounting software operate key calculators typewriters and copy machines to perform calculations and produce documents receive record and bank cash checks and vouchers comply with federal state and company policies procedures and regulations compile statistical financial accounting or auditing reports and tables pertaining to such matters as cash receipts expenditures accounts payable and receivable and profits and losses code documents according to company procedures reconcile or note and report discrepancies found in records access computerized financial information to answer general questions as well as those related to specific accounts match order forms with invoices and record the necessary information perform general office duties such as filing answering telephones and handling routine correspondence perform personal bookkeeping services calculate prepare and issue bills invoices account statements and other financial statements according to established procedures calculate and prepare checks for utilities taxes and other payments prepare and process payroll information compare computer printouts to manually maintained journals to determine if they match reconcile records of bank transactions transfer details from separate journals to general ledgers or data processing sheets complete and submit tax forms and returns workers compensation forms pension contribution forms and other government documents prepare purchase orders and expense reports perform financial calculations such as amounts due interest charges balances discounts equity and principal calculate costs of materials overhead and other expenses based on estimates quotations and price lists maintain inventory records office coordinator april to april company name － city state confer with customers by telephone or in person to provide information about products or services take or enter orders cancel accounts or obtain details of complaints keep records of customer interactions or transactions recording details of inquiries complaints or comments as well as actions taken check to ensure that appropriate changes were made to resolve customers problems determine charges for services requested collect deposits or payments or arrange for billing refer unresolved customer grievances to designated departments for further investigation resolve customers service or billing complaints by performing activities such as exchanging merchandise refunding money or adjusting bills compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods prepare invoices reports memos letters financial statements and other documents using word processing spreadsheet database or presentation software answer phone calls and direct calls to appropriate parties or take messages greet visitors and determine whether they should be given access to specific individuals perform general office duties such as ordering supplies maintaining records management database systems and performing basic bookkeeping work file and retrieve corporate documents records and reports open sort and distribute incoming correspondence including faxes and email make travel arrangements for executives prepare responses to correspondence containing routine inquiries prepare agendas and make arrangements such as coordinating catering for luncheons for committee board and other meetings coordinate and direct office services such as records departmental finances budget preparation personnel issues and housekeeping to aid executives provide clerical support to other departments manage and maintain executives schedules process payroll information set up and oversee administrative policies and procedures for offices or organizations supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material interpret administrative and operating policies and procedures for employees april to april education retail management purdue university － city state usa high school diploma college preparation may bluffton high school － city state usa graduated top national honor society skills key accounting accounting software accounts payable administrative billing bookkeeping calculators charts clerical commodities email fax filing financial statements general office duties government insurance inventory letters materials meetings merchandising messaging mail office equipment organizing payroll personnel copy machines coding recording retail management sales scheduling speeches spreadsheets multiline telephone employee training travel arrangements typewriter voice mail word processing | 5 |
teacher summary teacher with years experience specialty areas include classroom management behavioral development motivating and mentoring educating counseling and teaching core qualifications teaching behavioralcognitive skills development educating audiovisual aid implementation mentoring positive atmosphere promotion counseling ageappropriate lesson planning classroom management classroom discipline core discipline clear public speaking skills managing classroom for diverse populations effective time management active participation in groups plans events excellent reading comprehension expertise in curriculum focus positive reinforcement experience working special needs students behavior modification motivating students innovative lesson planning tailoring curriculum plans positive learning environment cpr certification effective listening differentiated instruction studentcentered learning interpersonal skills achievements selected head teacher consecutive years in a row selected as centerville elementary union rep for consecutive years graduate of lincoln challenge academy mentoring training for atrisk youth above and beyond award from accomplishments served as head middle school basketball coach for 8th grade students for years served as head basketball coach for 9th grade boys basketball for years and assistant varsity basketball coach as well for years helped more than students reach their individual education program goals chaperoned the 7th grade trip to six flags with students served as performing arts department chair for years served as supervisor of a day care that grew percent under my supervision scott main exchange supervisor of the month times experience teacher july to june company name － city state instructed through lectures discussions and demonstrations in math science social studies language arts reading spelling assigned lessons and corrected homework attended a variety of professional development workshops centered on learning goals classroom management student motivation and engaging learning activities served on various committees and projects including your choice emergency planning and safe school facilitated activities that developed students physical emotional and social growth encouraged students to be understanding with others used the positive reinforcement method to redirect poor behavior conducted small group and individual classroom activities with students based on differentiated learning needs worked with an average of students per class participated in ongoing staff training sessions coach august to february company name － city state coach boys freshmen basketball coach boys middle school basketball teacher january to january company name － city state creator of an after school detention program to curb bad behavior and avoid out of school suspension serve as principal in building principals absence lesson planning introduced new learning methods to ensure total comprehension for all students technology integration increased student participation and test scores by introducing relevant computer programs and exercises to encourage student interest and enjoyment parent communication regularly met with parents to discuss student issues and course weakness areas encourage and reward students for extracurricular involvement in school based activities elected as a member of building leadership committee achievement award campus security officer march to april company name － city state patrol campus interior and exterior provide jump starts breakins escorts speeding tickets parking violations arrest people take reports answer phone calls this school provided hour campus security days a year supervisor april to august company name － city state supervised a staff of scheduling staff hours and ordering products such as diapers food wipes cleaning supplies scheduling trips to swimming pools parks picnics producing plays for the annual church performances writing reviews for staff and reports to the pastor of the church advertising for increased enrollment supervising kids when needed changing diapers wiping noses treating wounds giving medicine as prescribed sending quarterly reports to donors and parents making daily contact with parents and filling out daily report cards for parents awareness loss prevention security officer september to march company name － city state monitor sophisticated security system for signs of theft waste corruption misappropriation of funds personal escort for employees when needed or requested typing detailed reports for management mps court base commanders office supervisor for outdoor living department february to august company name － city state supervised staff of sales associates in the outdoor living department of scott afb main exchange department responsible for scheduling staff giving appraisal reviews ordering product phasing out unsuccessful product reporting to management inventory pulled and stacked pallets using order pickers forklifts reach trucks unloaded trucks of pallets of pavestones rock outdoor equipment education master of science counseling lindenwood university － city state us gpa deans list bachelor of science education mckendree college － city state us interests enjoy landscaping and working outdoors fishing conditioning weight lifting reading researching working on cars attending sporting events of all kinds playing basketball softball racquetball watching moviesperforming arts playing music building wealth skills leadership motivation management speaking listening counseling teaching computer literacy training editing organizing development implementing typing additional information community involvement intramural organizer for after school youth basketball and flag football affiliations chi sigma iota honor society for counseling lincoln challenge academy mentor member mckendree university alumni member professional affiliations member of chi sigma iota a counseling fraternity for honors students lindenwood university st charlesbelleville mo il us school counseling ma school counseling member of chi sigma iota a counseling fraternity for honors students certifications cpr certified standard teaching certificate k self contained middle school lincoln challenge academy mentor member | 3 |
as information technology project manager summary summary skilled it professional with years of proven success in developing and leading crossfunctionaltechnical teams to execute and deliver major technology initiatives using the agile methodology andscaled agile framework safe wellversed in managing projects with colocated and offsite teamsexpertise in gathering and translating requirements leading scrum teams and release managementincluding owning the release management lifecycle for multiple applications across differentenvironments skills agile methodology project management safe program increment pi planning scrum kanban scrumban aptitude for resolving challenging problems client relations team building release management scrum master business analyst atlassian suite jira confluence trello public trust clearance level agile approach budget business analyst concept client client relations features functional team building managing meetings procurement project management project plans realtime riskassessment scada supervisory control and data acquisition fluent in spanish upgrade experience company name city state information technology project manager current support designbuild supervisory control and data acquisition scada upgradeproject using project management expertise identify and implement technology tools to facilitate resource planning for multipleprojects identify interdivisional dependencies encourage realtime teamcollaboration and develop streamlined workflows to expedite project submittalreviews introduced the concept of safe to lead planning event to prioritize fiscal yearacquisition and procurement needs based on project criticality and availableinternal resources developed annual planning process to support capital improvement planningactivities such as project identification and prioritization company name city state agile project manager led transition of riskassessment tools from downloadable software to webbasedplatform including epas vulnerability self assessment tool climate resilienceevaluation and awareness tool creat and the workshop planner for climatechange and extreme events adaptation tool developed project plans and cost estimates with welldefined milestones incollaboration with project team and subcontractors for each contract period ofperformance tracked project levelofeffort and budget expenditures to enable the team todeliver work products while managing changes to scope schedule and budget provided cost projections using labor rates to manage specific project tasks fromproject inception to completion tracked resource availability and allocate staff according to client priorities for theproject goals and timeline managed communication of project status including risks within the project teamand external to the project team gathered and communicated performance metrics and develop performancereports identified and managed project risks defined opportunities for improvement andworked with the project team and senior leaders to establish corrective actions worked with team members to participate in the quarterly safe pi planning eventsto develop realistic work plans and release timelines for clientprioritizedworkstreams company name city state release manager negotiated planned and managed all release activities identifying risks andcorresponding solutions to maintain the release schedule established deployment needs and ensured compatible architecture andconfiguration of final deliverable facilitated production readiness reviews and release retrospective meetings withthe project team served as the primary point of contact with it partners in deployment planningactivities using a scrumban agile and kanban approach identified ways to optimize platform capabilities and maximize efficiencies identified issues and performed rootcause analysis ensured all changes met readiness criteria prior to deployment worked with developers to resolve deployment issues and system outages tracked release metrics to identify process improvements conducted functional configuration audits and physical configuration audits tomeet cmmi standards company name city state business analyst scrum master facilitated requirements meetings and grooming sessions with the developmentteam and the client to identify desired features and functionality facilitated daily scrums sprint reviews sprint retrospectives and sprint planningwith the project team captured and translated requirements to the development team via jiraconfluence and during daily scrums tested the application across desired platforms in the development staging andproduction environments to ensure proper implementation of requirements education and training scaled agile framework safe agilist certification project management professional pmp american university state master of arts in international affairs american university state master of arts in natural resources clemson university city state bachelor of arts in biological sciences languages fluent in spanish | 2 |
hr generalist experience to current hr generalist company name － city state recruited to help open new company sales team in tx and nc guiding senior management on pay and compensation for contract positions worked with senior leadership to create hr policies and procedures recruit employees updated hris system for tracking time and attendance pto benefits and employee applicant log created training manual conducted job evaluations and analysis for created pay ranges and competencies implemented programs and policies in the areas of training and development compensation structures new employee orientation cut payroll expenses by by implementing a time clock system and policy companywide and monitoring time and attendance revised job descriptions and created competency checklists for positions companywide in three states shadowed and interviewed employees to construct an accurate picture of the duties and skills required for each position continued to hr generalist company name － city state partnered with employees and management to communicate carious hr policies procedures standards and regulations reviewed applications and paperworkcollected all necessary documents answered multiple phone lines greeted candidates conducted employment verification reference checks credit checks screened resumes scheduled and conducted interviews composed congratulatory letters to owner chef company name － city state oversee daily operations of quaint catering company specialized in mexican and italian cuisine unique beverages and chocolate confectionaries manage all details related to the safe preparation delivery and setup of diverse food orders serving up to guests interface with clients to gather critical event details learn of specific food preferences and recommend appropriate menu items and quantities coordinate the planning ordering purchasing and storage of food equipment and supplies sole preparer of food orders operating smokers grills food warmers and various other pieces of equipment manage all bookkeeping budgeting and accounting skillfully learned and managed entire business startup applied for all permits and licenses established company brand and marketing materials created menu and pricing and implemented advertising campaigns established marketcompetitive price points while maintaining superior quality standards led company in achieving profit in first year established and manage partnerships with food suppliers to acquire the freshest foods and ingredients on time to prepare orders advertise business through print digital social media and local radio stations and through partnerships with local area businesses earned high rate of repeat and referral business and wordofmouth promotion developed and manage partnerships with restaurant supply stores to purchase needed equipment tools supplies and packaging materials to kitchen manager company name － city state oversaw daily kitchen operations leading team of in the safe preparation of guest food orders operated pizza ovens grills and industrial cleaners kept kitchen area in pristine condition in line with safety regulations managed inventory of food and supplies resolved problems related to customers or team dynamics additionally assisted in overseeing frontofthehouse operations including the counting and balancing of drawers after each shift successfully aligned all team membersdiverse personalities work styles and backgroundsaround shared goals and led team in providing customers with exceptional dining experiences trained employees on kitchen protocols safe food handling preparation and storage food portioning plating and presentation cleaning of grills equipment and surfaces and how to count drawers operate the pos system and close the restaurant to assistant restaurant manager company name － city state assisted general manager and chef in overseeing daily operations planning menus and daily specials hiring and training employees and preparing and serving lunch orders planned and executed for special events serving up education master of business administration hr management ashford university － city state to guests hr management managerial finance financial and managerial accounting economics managerial marketing organizational behavior business law operations management strategies for hr management project reviewed and analyzed more than years of business research to compare the two primary approaches for filling open positions hiring externally or promoting from within gpa member of golden key international honors society recipient of ashford university alumni scholarship bachelor of arts business ashford university － city state business april sigma six yellow belt certification phr certification professional human resources tentative summary hr generalist with years of experience and years of management experience seeking a position as an hrgeneralist in a company where i can grow further and improve my skills in human resources extensive background in hr generalist affairs including experience in employee recruitment and onboarding conflict resolution benefits and compensation payroll administration policy development and implementation and training and development demonstrated success implementing numerous policies and implementations updated personnel manuals and files job descriptions benefits packages and conducted job analysis to provide pay ranges for various positions highlights employment law onboarding fmlaadaeeo employee relations hr policies and benefits administration procedures payroll administration staff recruitment retention hris applications paychex paychex flex ms office word excel powerpoint outlook skills accounting ada advertising benefits benefits administration bookkeeping budgeting business law business research business startup competitive credit clients delivery economics employee relations training employees special events senior management filling finance financial general manager hiring hris human resources hr inventory italian leadership law letters managerial managerial accounting market marketing marketing materials materials excel ms office outlook powerpoint word operations management organizational packaging payroll policies pos pricing profit promotion protocols purchasing quality radio recruitment safety sales sigma phone unique | 0 |
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