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Hi, would you please activate my card?
0
I tried activating my plug-in and it didn't piece of work
0
Can someone assist me with activating my card?
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What steps do I have to go through in order to activate my new card?
0
Would you be so kind as to activate my card? Thanks
0
Whats the minimum age to have an account
1
Can my children open an account?
1
Do you have any age limit?
1
Would I be able to get an account for my child?
1
What are the requirements to open an account for a minor?
1
can I top up an apple pay?
2
How do I get Top Up to work in Apple Pay?
2
I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?
2
how do I get top up to work for my card
2
I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?
2
Which ATMs accept this bill of fare ?
3
Where are the ATMs that I can use Mastercard?
3
What ATMs can I use my card?
3
how do I know where I can get money withdrawn?
3
Where can I find an ATM?
3
How do i set up auto top-up?
4
Can I add money to my card automatically during a trip?
4
If I am running low on credit can I auto top up?
4
How do I get refills to my card when I'm traveling?
4
If I don't have much money in the account can I auto top-up?
4
Why isn't the transferred money there?
5
I transferred money to my account but it is not showing.
5
How long do transfers take to show up in my account?
5
Why am I still waiting for a transfer?
5
A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?
5
My account balance has not updated since I deposited a cheque recently.
6
Why hasn't my account updated?
6
My cash deposit hasn't posted to my account.
6
Why isn't my deposit showing up?
6
I deposited a cheque with some money, but the balance hasn't changed.
6
Why was my transfer stopped ?
7
Why can't I transfer money to a beneficiery?
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Why did my transfer to a beneficiary fail?
7
Will a beneficiary not accept a transfer?
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This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.
7
I need to change a transfer.
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I need to cancel a transaction.
8
I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?
8
Can I cancel a transaction?
8
My transaction is on the wrong account.
8
I need a new card to replace an expired one. Will it cost anything, and how soon?
9
How do I know when my card will expire?
9
My card is about to expire, what do I do?
9
How do I replace my card before it expires next month?
9
want a new card what are the fees
9
Where can I pay with my card?
10
WHAT IS THE ATMOSPHERE OF IT
10
Will my card work at all merchant locations?
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Can I use my card no matter where I go?
10
You can use it anywhere that accepts Mastercard.
10
I'm still waiting for my card that was issued a week ago. What should I do?
11
WHAT IS THE SOLUTION OF THIS PROBLEM
11
I haven't gotten my new card.
11
How long will it be to get this new card?
11
What's the tracking on the card you sent?
11
What is your shipping policies for cards?
12
Can I pay more to get it deliver quicker?
12
How long will I have to wait for my new card?
12
I'd like to have it delivered on Saturday. Is that possible?
12
What is the wait time for delivery to the US?
12
In the app, how can I make it show the new card that arrived?
13
Can I link my card I previously received?
13
I found the card that I thought I lost, and I would like to reactivate it.
13
I found my card, am I able to put it back into the app?
13
Will I need a new card or can I put my old card back into the app?
13
My physical card is not working
14
What should I do if my card doesn't work?
14
Why is my card not working anymore?
14
When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?
14
My card will not work
14
Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.
15
What are the fees imposed when I make a transaction?
15
I noticed that i got charged extra for using the card.
15
An extra fee has been added to my card payment is this correct?
15
Why was I charged a fee for using my card
15
There is a payment in the app I did not make
16
There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.
16
How do I find out how or where this transaction on my account came from?
16
There is a payment I don't recognize
16
I see a payment on my statement for a place I didn't make a purchase at.
16
In regards to my card payment, the exchange rate is incorrect.
17
The exchange rate for my payment last Saturday must be wrong because I was charged extra.
17
I think something went wrong with my exchange between Russian Ruble and UK pounds. I was overcharged during the swap.
17
The exchange rate for my card payment doesn't seem right.
17
I believe you charged me too much to exchange my money
17
The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?
18
Your machine took my card. How do I get it back?
18
A Bank ATM did not give my card back. What do I do now?
18
What should I do with my stuck ATM?
18
My card is stuck in an ATM machine, how do I get it back quickly?
18
I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?
19
Why did I get charged a fee, I thought it was free?
19
Why do I see extra charges for withdrawing my money?
19
I was charged a fee when withdrawing cash, can you explain why?
19
I withdrew cash and was charged. Why?
19
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