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What Application Version Is Supported?For information about which application version is supported by this adapter, see the Connectivity Certification Matrix.See Connectivity Certification Matrix .Oracle CX Sales and B2B Service Adapter Use Cases Common use cases for the Oracle CX Sales and B2B Service Adapter are as follows:Chapter 1 Oracle CX Sales and B2B Service Adapter Restrictions 1-5Customer 360 degree view across service, sales, and marketing Leads management with marketing Opportunity to order with ERP systems Real-time synchronization of incidents and activities with services Workflow to Create and Add an Oracle CX Sales and B2B Service Adapter Connection to an Integration You follow a very simple workflow to create a connection with an adapter and include the connection in an integration in Oracle Integration.This table lists the workflow steps for both adapter tasks and overall integration tasks, and provides links to instructions for each step.Step Description More Information 1 Create the adapter connections for the applications you want to integrate.The connections can be reused in multiple integrations and are typically created by the administrator.Create an Oracle CX Sales and B2B Service Adapter Connection 2 Create the integration.When you do this, you add trigger (source) and invoke (target) connections to the integration.Create Integrations and Add the Oracle CX Sales and B2B Service Adapter to an Integration 3 Map data between the trigger connection data structure and the invoke connection data structure.Map Data in Using Integrations in Oracle Integration Generation 2 4 (Optional) Create lookups that map the different values used by those applications to identify the same type of object (such as gender codes or country codes).Manage Lookups in Using Integrations in Oracle Integration Generation 2 5 Activate the integration.Note: If you deactivate an integration that contains a business event subscription, a message is displayed asking if you want to delete the event subscription.See Deactivate an Integration with Business Events .Manage Integrations in Using Integrations in Oracle Integration Generation 2 6 Monitor the integration on the dashboard.Monitor Integrations in Using Integrations in Oracle Integration Generation 2 7 Track payload fields in messages during runtime.Assign Business Identifiers for Tracking Fields in Messages and Manage Business Identifiers for Tracking Fields in Messages in Using Integrations in Oracle Integration Generation 2 8 Manage errors at the integration level, connection level, or specific integration instance level.Manage Errors in Using Integrations in Oracle Integration Generation 2Chapter 1 Workflow to Create and Add an Oracle CX Sales and B2B Service Adapter Connection to an Integration 1-62 Create an Oracle CX Sales and B2B Service Adapter Connection A connection is based on an adapter.You define connections to the specific cloud applications that you want to integrate.Topics: Prerequisites for Creating a Connection Create a Connection Upload an SSL Certificate Prerequisites for Creating a Connection Satisfy the following prerequisites specific to your environment to create a connection with the Oracle CX Sales and B2B Service Adapter.Subscribe to the Oracle CX Sales and B2B Service Enable Event Subscriptions in the Oracle CX Sales and B2B Service Verify the Status of Location-Based Access Control (LBAC) Upload a Security Certificate Perform Prerequisites to Set Up the OAuth Authorization Code Credentials Security Policy Enable Echo Suppression Filters Integrate Groovy Scripts Obtain the Oracle CX Sales and B2B Service Service Catalog Service WSDL, Event Catalog URL, or Interface Catalog URL (For Connections Created Prior to 2/18/20) Subscribe to the Oracle CX Sales and B2B Service This action enables you to create an Oracle CX Sales and B2B Service user account with the correct privileges.You specify this user account when creating an Oracle CX Sales and B2B Service Adapter connection on the Connections page.Enable Event Subscriptions in the Oracle CX Sales and B2B Service Before you can subscribe to events with the Oracle CX Sales and B2B Service Adapter, you must perform a series of configuration tasks. |
For information about which application version is supported by this adapter, see the Connectivity Certification Matrix.See Connectivity Certification Matrix .Oracle CX Sales and B2B Service Adapter Use Cases Common use cases for the Oracle CX Sales and B2B Service Adapter are as follows:Chapter 1 Oracle CX Sales and B2B Service Adapter Restrictions 1-5Customer 360 degree view across service, sales, and marketing Leads management with marketing Opportunity to order with ERP systems Real-time synchronization of incidents and activities with services Workflow to Create and Add an Oracle CX Sales and B2B Service Adapter Connection to an Integration You follow a very simple workflow to create a connection with an adapter and include the connection in an integration in Oracle Integration.This table lists the workflow steps for both adapter tasks and overall integration tasks, and provides links to instructions for each step.Step Description More Information 1 Create the adapter connections for the applications you want to integrate.The connections can be reused in multiple integrations and are typically created by the administrator.Create an Oracle CX Sales and B2B Service Adapter Connection 2 Create the integration.When you do this, you add trigger (source) and invoke (target) connections to the integration.Create Integrations and Add the Oracle CX Sales and B2B Service Adapter to an Integration 3 Map data between the trigger connection data structure and the invoke connection data structure.Map Data in Using Integrations in Oracle Integration Generation 2 4 (Optional) Create lookups that map the different values used by those applications to identify the same type of object (such as gender codes or country codes).Manage Lookups in Using Integrations in Oracle Integration Generation 2 5 Activate the integration.Note: If you deactivate an integration that contains a business event subscription, a message is displayed asking if you want to delete the event subscription.See Deactivate an Integration with Business Events .Manage Integrations in Using Integrations in Oracle Integration Generation 2 6 Monitor the integration on the dashboard.Monitor Integrations in Using Integrations in Oracle Integration Generation 2 7 Track payload fields in messages during runtime.Assign Business Identifiers for Tracking Fields in Messages and Manage Business Identifiers for Tracking Fields in Messages in Using Integrations in Oracle Integration Generation 2 8 Manage errors at the integration level, connection level, or specific integration instance level.Manage Errors in Using Integrations in Oracle Integration Generation 2Chapter 1 Workflow to Create and Add an Oracle CX Sales and B2B Service Adapter Connection to an Integration 1-62 Create an Oracle CX Sales and B2B Service Adapter Connection A connection is based on an adapter.You define connections to the specific cloud applications that you want to integrate.Topics: Prerequisites for Creating a Connection Create a Connection Upload an SSL Certificate Prerequisites for Creating a Connection Satisfy the following prerequisites specific to your environment to create a connection with the Oracle CX Sales and B2B Service Adapter.Subscribe to the Oracle CX Sales and B2B Service Enable Event Subscriptions in the Oracle CX Sales and B2B Service Verify the Status of Location-Based Access Control (LBAC) Upload a Security Certificate Perform Prerequisites to Set Up the OAuth Authorization Code Credentials Security Policy Enable Echo Suppression Filters Integrate Groovy Scripts Obtain the Oracle CX Sales and B2B Service Service Catalog Service WSDL, Event Catalog URL, or Interface Catalog URL (For Connections Created Prior to 2/18/20) Subscribe to the Oracle CX Sales and B2B Service This action enables you to create an Oracle CX Sales and B2B Service user account with the correct privileges.You specify this user account when creating an Oracle CX Sales and B2B Service Adapter connection on the Connections page.Enable Event Subscriptions in the Oracle CX Sales and B2B Service Before you can subscribe to events with the Oracle CX Sales and B2B Service Adapter, you must perform a series of configuration tasks.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with the Oracle CX Sales and B2B Service in this integration. |
See Connectivity Certification Matrix .Oracle CX Sales and B2B Service Adapter Use Cases Common use cases for the Oracle CX Sales and B2B Service Adapter are as follows:Chapter 1 Oracle CX Sales and B2B Service Adapter Restrictions 1-5Customer 360 degree view across service, sales, and marketing Leads management with marketing Opportunity to order with ERP systems Real-time synchronization of incidents and activities with services Workflow to Create and Add an Oracle CX Sales and B2B Service Adapter Connection to an Integration You follow a very simple workflow to create a connection with an adapter and include the connection in an integration in Oracle Integration.This table lists the workflow steps for both adapter tasks and overall integration tasks, and provides links to instructions for each step.Step Description More Information 1 Create the adapter connections for the applications you want to integrate.The connections can be reused in multiple integrations and are typically created by the administrator.Create an Oracle CX Sales and B2B Service Adapter Connection 2 Create the integration.When you do this, you add trigger (source) and invoke (target) connections to the integration.Create Integrations and Add the Oracle CX Sales and B2B Service Adapter to an Integration 3 Map data between the trigger connection data structure and the invoke connection data structure.Map Data in Using Integrations in Oracle Integration Generation 2 4 (Optional) Create lookups that map the different values used by those applications to identify the same type of object (such as gender codes or country codes).Manage Lookups in Using Integrations in Oracle Integration Generation 2 5 Activate the integration.Note: If you deactivate an integration that contains a business event subscription, a message is displayed asking if you want to delete the event subscription.See Deactivate an Integration with Business Events .Manage Integrations in Using Integrations in Oracle Integration Generation 2 6 Monitor the integration on the dashboard.Monitor Integrations in Using Integrations in Oracle Integration Generation 2 7 Track payload fields in messages during runtime.Assign Business Identifiers for Tracking Fields in Messages and Manage Business Identifiers for Tracking Fields in Messages in Using Integrations in Oracle Integration Generation 2 8 Manage errors at the integration level, connection level, or specific integration instance level.Manage Errors in Using Integrations in Oracle Integration Generation 2Chapter 1 Workflow to Create and Add an Oracle CX Sales and B2B Service Adapter Connection to an Integration 1-62 Create an Oracle CX Sales and B2B Service Adapter Connection A connection is based on an adapter.You define connections to the specific cloud applications that you want to integrate.Topics: Prerequisites for Creating a Connection Create a Connection Upload an SSL Certificate Prerequisites for Creating a Connection Satisfy the following prerequisites specific to your environment to create a connection with the Oracle CX Sales and B2B Service Adapter.Subscribe to the Oracle CX Sales and B2B Service Enable Event Subscriptions in the Oracle CX Sales and B2B Service Verify the Status of Location-Based Access Control (LBAC) Upload a Security Certificate Perform Prerequisites to Set Up the OAuth Authorization Code Credentials Security Policy Enable Echo Suppression Filters Integrate Groovy Scripts Obtain the Oracle CX Sales and B2B Service Service Catalog Service WSDL, Event Catalog URL, or Interface Catalog URL (For Connections Created Prior to 2/18/20) Subscribe to the Oracle CX Sales and B2B Service This action enables you to create an Oracle CX Sales and B2B Service user account with the correct privileges.You specify this user account when creating an Oracle CX Sales and B2B Service Adapter connection on the Connections page.Enable Event Subscriptions in the Oracle CX Sales and B2B Service Before you can subscribe to events with the Oracle CX Sales and B2B Service Adapter, you must perform a series of configuration tasks.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with the Oracle CX Sales and B2B Service in this integration.Verify the Source System Record in the Oracle CX Sales and B2B Service Create the Source System Record in the Oracle CX Sales and B2B Service Verify Source System Entities 2-1Enable the Trading Community Events Profile Option Create Custom Business Events Verify the Source System Record in the Oracle CX Sales and B2B Service The integration is designed to work with the Oracle CX Sales and B2B Service Release 10. |
Oracle CX Sales and B2B Service Adapter Use Cases Common use cases for the Oracle CX Sales and B2B Service Adapter are as follows:Chapter 1 Oracle CX Sales and B2B Service Adapter Restrictions 1-5Customer 360 degree view across service, sales, and marketing Leads management with marketing Opportunity to order with ERP systems Real-time synchronization of incidents and activities with services Workflow to Create and Add an Oracle CX Sales and B2B Service Adapter Connection to an Integration You follow a very simple workflow to create a connection with an adapter and include the connection in an integration in Oracle Integration.This table lists the workflow steps for both adapter tasks and overall integration tasks, and provides links to instructions for each step.Step Description More Information 1 Create the adapter connections for the applications you want to integrate.The connections can be reused in multiple integrations and are typically created by the administrator.Create an Oracle CX Sales and B2B Service Adapter Connection 2 Create the integration.When you do this, you add trigger (source) and invoke (target) connections to the integration.Create Integrations and Add the Oracle CX Sales and B2B Service Adapter to an Integration 3 Map data between the trigger connection data structure and the invoke connection data structure.Map Data in Using Integrations in Oracle Integration Generation 2 4 (Optional) Create lookups that map the different values used by those applications to identify the same type of object (such as gender codes or country codes).Manage Lookups in Using Integrations in Oracle Integration Generation 2 5 Activate the integration.Note: If you deactivate an integration that contains a business event subscription, a message is displayed asking if you want to delete the event subscription.See Deactivate an Integration with Business Events .Manage Integrations in Using Integrations in Oracle Integration Generation 2 6 Monitor the integration on the dashboard.Monitor Integrations in Using Integrations in Oracle Integration Generation 2 7 Track payload fields in messages during runtime.Assign Business Identifiers for Tracking Fields in Messages and Manage Business Identifiers for Tracking Fields in Messages in Using Integrations in Oracle Integration Generation 2 8 Manage errors at the integration level, connection level, or specific integration instance level.Manage Errors in Using Integrations in Oracle Integration Generation 2Chapter 1 Workflow to Create and Add an Oracle CX Sales and B2B Service Adapter Connection to an Integration 1-62 Create an Oracle CX Sales and B2B Service Adapter Connection A connection is based on an adapter.You define connections to the specific cloud applications that you want to integrate.Topics: Prerequisites for Creating a Connection Create a Connection Upload an SSL Certificate Prerequisites for Creating a Connection Satisfy the following prerequisites specific to your environment to create a connection with the Oracle CX Sales and B2B Service Adapter.Subscribe to the Oracle CX Sales and B2B Service Enable Event Subscriptions in the Oracle CX Sales and B2B Service Verify the Status of Location-Based Access Control (LBAC) Upload a Security Certificate Perform Prerequisites to Set Up the OAuth Authorization Code Credentials Security Policy Enable Echo Suppression Filters Integrate Groovy Scripts Obtain the Oracle CX Sales and B2B Service Service Catalog Service WSDL, Event Catalog URL, or Interface Catalog URL (For Connections Created Prior to 2/18/20) Subscribe to the Oracle CX Sales and B2B Service This action enables you to create an Oracle CX Sales and B2B Service user account with the correct privileges.You specify this user account when creating an Oracle CX Sales and B2B Service Adapter connection on the Connections page.Enable Event Subscriptions in the Oracle CX Sales and B2B Service Before you can subscribe to events with the Oracle CX Sales and B2B Service Adapter, you must perform a series of configuration tasks.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with the Oracle CX Sales and B2B Service in this integration.Verify the Source System Record in the Oracle CX Sales and B2B Service Create the Source System Record in the Oracle CX Sales and B2B Service Verify Source System Entities 2-1Enable the Trading Community Events Profile Option Create Custom Business Events Verify the Source System Record in the Oracle CX Sales and B2B Service The integration is designed to work with the Oracle CX Sales and B2B Service Release 10.To verify the source system record in the Oracle CX Sales and B2B Service: 1.Log in to an Oracle CX Sales and B2B Service instance with a user with system administrator privileges. |
This table lists the workflow steps for both adapter tasks and overall integration tasks, and provides links to instructions for each step.Step Description More Information 1 Create the adapter connections for the applications you want to integrate.The connections can be reused in multiple integrations and are typically created by the administrator.Create an Oracle CX Sales and B2B Service Adapter Connection 2 Create the integration.When you do this, you add trigger (source) and invoke (target) connections to the integration.Create Integrations and Add the Oracle CX Sales and B2B Service Adapter to an Integration 3 Map data between the trigger connection data structure and the invoke connection data structure.Map Data in Using Integrations in Oracle Integration Generation 2 4 (Optional) Create lookups that map the different values used by those applications to identify the same type of object (such as gender codes or country codes).Manage Lookups in Using Integrations in Oracle Integration Generation 2 5 Activate the integration.Note: If you deactivate an integration that contains a business event subscription, a message is displayed asking if you want to delete the event subscription.See Deactivate an Integration with Business Events .Manage Integrations in Using Integrations in Oracle Integration Generation 2 6 Monitor the integration on the dashboard.Monitor Integrations in Using Integrations in Oracle Integration Generation 2 7 Track payload fields in messages during runtime.Assign Business Identifiers for Tracking Fields in Messages and Manage Business Identifiers for Tracking Fields in Messages in Using Integrations in Oracle Integration Generation 2 8 Manage errors at the integration level, connection level, or specific integration instance level.Manage Errors in Using Integrations in Oracle Integration Generation 2Chapter 1 Workflow to Create and Add an Oracle CX Sales and B2B Service Adapter Connection to an Integration 1-62 Create an Oracle CX Sales and B2B Service Adapter Connection A connection is based on an adapter.You define connections to the specific cloud applications that you want to integrate.Topics: Prerequisites for Creating a Connection Create a Connection Upload an SSL Certificate Prerequisites for Creating a Connection Satisfy the following prerequisites specific to your environment to create a connection with the Oracle CX Sales and B2B Service Adapter.Subscribe to the Oracle CX Sales and B2B Service Enable Event Subscriptions in the Oracle CX Sales and B2B Service Verify the Status of Location-Based Access Control (LBAC) Upload a Security Certificate Perform Prerequisites to Set Up the OAuth Authorization Code Credentials Security Policy Enable Echo Suppression Filters Integrate Groovy Scripts Obtain the Oracle CX Sales and B2B Service Service Catalog Service WSDL, Event Catalog URL, or Interface Catalog URL (For Connections Created Prior to 2/18/20) Subscribe to the Oracle CX Sales and B2B Service This action enables you to create an Oracle CX Sales and B2B Service user account with the correct privileges.You specify this user account when creating an Oracle CX Sales and B2B Service Adapter connection on the Connections page.Enable Event Subscriptions in the Oracle CX Sales and B2B Service Before you can subscribe to events with the Oracle CX Sales and B2B Service Adapter, you must perform a series of configuration tasks.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with the Oracle CX Sales and B2B Service in this integration.Verify the Source System Record in the Oracle CX Sales and B2B Service Create the Source System Record in the Oracle CX Sales and B2B Service Verify Source System Entities 2-1Enable the Trading Community Events Profile Option Create Custom Business Events Verify the Source System Record in the Oracle CX Sales and B2B Service The integration is designed to work with the Oracle CX Sales and B2B Service Release 10.To verify the source system record in the Oracle CX Sales and B2B Service: 1.Log in to an Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page. |
Step Description More Information 1 Create the adapter connections for the applications you want to integrate.The connections can be reused in multiple integrations and are typically created by the administrator.Create an Oracle CX Sales and B2B Service Adapter Connection 2 Create the integration.When you do this, you add trigger (source) and invoke (target) connections to the integration.Create Integrations and Add the Oracle CX Sales and B2B Service Adapter to an Integration 3 Map data between the trigger connection data structure and the invoke connection data structure.Map Data in Using Integrations in Oracle Integration Generation 2 4 (Optional) Create lookups that map the different values used by those applications to identify the same type of object (such as gender codes or country codes).Manage Lookups in Using Integrations in Oracle Integration Generation 2 5 Activate the integration.Note: If you deactivate an integration that contains a business event subscription, a message is displayed asking if you want to delete the event subscription.See Deactivate an Integration with Business Events .Manage Integrations in Using Integrations in Oracle Integration Generation 2 6 Monitor the integration on the dashboard.Monitor Integrations in Using Integrations in Oracle Integration Generation 2 7 Track payload fields in messages during runtime.Assign Business Identifiers for Tracking Fields in Messages and Manage Business Identifiers for Tracking Fields in Messages in Using Integrations in Oracle Integration Generation 2 8 Manage errors at the integration level, connection level, or specific integration instance level.Manage Errors in Using Integrations in Oracle Integration Generation 2Chapter 1 Workflow to Create and Add an Oracle CX Sales and B2B Service Adapter Connection to an Integration 1-62 Create an Oracle CX Sales and B2B Service Adapter Connection A connection is based on an adapter.You define connections to the specific cloud applications that you want to integrate.Topics: Prerequisites for Creating a Connection Create a Connection Upload an SSL Certificate Prerequisites for Creating a Connection Satisfy the following prerequisites specific to your environment to create a connection with the Oracle CX Sales and B2B Service Adapter.Subscribe to the Oracle CX Sales and B2B Service Enable Event Subscriptions in the Oracle CX Sales and B2B Service Verify the Status of Location-Based Access Control (LBAC) Upload a Security Certificate Perform Prerequisites to Set Up the OAuth Authorization Code Credentials Security Policy Enable Echo Suppression Filters Integrate Groovy Scripts Obtain the Oracle CX Sales and B2B Service Service Catalog Service WSDL, Event Catalog URL, or Interface Catalog URL (For Connections Created Prior to 2/18/20) Subscribe to the Oracle CX Sales and B2B Service This action enables you to create an Oracle CX Sales and B2B Service user account with the correct privileges.You specify this user account when creating an Oracle CX Sales and B2B Service Adapter connection on the Connections page.Enable Event Subscriptions in the Oracle CX Sales and B2B Service Before you can subscribe to events with the Oracle CX Sales and B2B Service Adapter, you must perform a series of configuration tasks.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with the Oracle CX Sales and B2B Service in this integration.Verify the Source System Record in the Oracle CX Sales and B2B Service Create the Source System Record in the Oracle CX Sales and B2B Service Verify Source System Entities 2-1Enable the Trading Community Events Profile Option Create Custom Business Events Verify the Source System Record in the Oracle CX Sales and B2B Service The integration is designed to work with the Oracle CX Sales and B2B Service Release 10.To verify the source system record in the Oracle CX Sales and B2B Service: 1.Log in to an Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab. |
The connections can be reused in multiple integrations and are typically created by the administrator.Create an Oracle CX Sales and B2B Service Adapter Connection 2 Create the integration.When you do this, you add trigger (source) and invoke (target) connections to the integration.Create Integrations and Add the Oracle CX Sales and B2B Service Adapter to an Integration 3 Map data between the trigger connection data structure and the invoke connection data structure.Map Data in Using Integrations in Oracle Integration Generation 2 4 (Optional) Create lookups that map the different values used by those applications to identify the same type of object (such as gender codes or country codes).Manage Lookups in Using Integrations in Oracle Integration Generation 2 5 Activate the integration.Note: If you deactivate an integration that contains a business event subscription, a message is displayed asking if you want to delete the event subscription.See Deactivate an Integration with Business Events .Manage Integrations in Using Integrations in Oracle Integration Generation 2 6 Monitor the integration on the dashboard.Monitor Integrations in Using Integrations in Oracle Integration Generation 2 7 Track payload fields in messages during runtime.Assign Business Identifiers for Tracking Fields in Messages and Manage Business Identifiers for Tracking Fields in Messages in Using Integrations in Oracle Integration Generation 2 8 Manage errors at the integration level, connection level, or specific integration instance level.Manage Errors in Using Integrations in Oracle Integration Generation 2Chapter 1 Workflow to Create and Add an Oracle CX Sales and B2B Service Adapter Connection to an Integration 1-62 Create an Oracle CX Sales and B2B Service Adapter Connection A connection is based on an adapter.You define connections to the specific cloud applications that you want to integrate.Topics: Prerequisites for Creating a Connection Create a Connection Upload an SSL Certificate Prerequisites for Creating a Connection Satisfy the following prerequisites specific to your environment to create a connection with the Oracle CX Sales and B2B Service Adapter.Subscribe to the Oracle CX Sales and B2B Service Enable Event Subscriptions in the Oracle CX Sales and B2B Service Verify the Status of Location-Based Access Control (LBAC) Upload a Security Certificate Perform Prerequisites to Set Up the OAuth Authorization Code Credentials Security Policy Enable Echo Suppression Filters Integrate Groovy Scripts Obtain the Oracle CX Sales and B2B Service Service Catalog Service WSDL, Event Catalog URL, or Interface Catalog URL (For Connections Created Prior to 2/18/20) Subscribe to the Oracle CX Sales and B2B Service This action enables you to create an Oracle CX Sales and B2B Service user account with the correct privileges.You specify this user account when creating an Oracle CX Sales and B2B Service Adapter connection on the Connections page.Enable Event Subscriptions in the Oracle CX Sales and B2B Service Before you can subscribe to events with the Oracle CX Sales and B2B Service Adapter, you must perform a series of configuration tasks.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with the Oracle CX Sales and B2B Service in this integration.Verify the Source System Record in the Oracle CX Sales and B2B Service Create the Source System Record in the Oracle CX Sales and B2B Service Verify Source System Entities 2-1Enable the Trading Community Events Profile Option Create Custom Business Events Verify the Source System Record in the Oracle CX Sales and B2B Service The integration is designed to work with the Oracle CX Sales and B2B Service Release 10.To verify the source system record in the Oracle CX Sales and B2B Service: 1.Log in to an Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search . |
When you do this, you add trigger (source) and invoke (target) connections to the integration.Create Integrations and Add the Oracle CX Sales and B2B Service Adapter to an Integration 3 Map data between the trigger connection data structure and the invoke connection data structure.Map Data in Using Integrations in Oracle Integration Generation 2 4 (Optional) Create lookups that map the different values used by those applications to identify the same type of object (such as gender codes or country codes).Manage Lookups in Using Integrations in Oracle Integration Generation 2 5 Activate the integration.Note: If you deactivate an integration that contains a business event subscription, a message is displayed asking if you want to delete the event subscription.See Deactivate an Integration with Business Events .Manage Integrations in Using Integrations in Oracle Integration Generation 2 6 Monitor the integration on the dashboard.Monitor Integrations in Using Integrations in Oracle Integration Generation 2 7 Track payload fields in messages during runtime.Assign Business Identifiers for Tracking Fields in Messages and Manage Business Identifiers for Tracking Fields in Messages in Using Integrations in Oracle Integration Generation 2 8 Manage errors at the integration level, connection level, or specific integration instance level.Manage Errors in Using Integrations in Oracle Integration Generation 2Chapter 1 Workflow to Create and Add an Oracle CX Sales and B2B Service Adapter Connection to an Integration 1-62 Create an Oracle CX Sales and B2B Service Adapter Connection A connection is based on an adapter.You define connections to the specific cloud applications that you want to integrate.Topics: Prerequisites for Creating a Connection Create a Connection Upload an SSL Certificate Prerequisites for Creating a Connection Satisfy the following prerequisites specific to your environment to create a connection with the Oracle CX Sales and B2B Service Adapter.Subscribe to the Oracle CX Sales and B2B Service Enable Event Subscriptions in the Oracle CX Sales and B2B Service Verify the Status of Location-Based Access Control (LBAC) Upload a Security Certificate Perform Prerequisites to Set Up the OAuth Authorization Code Credentials Security Policy Enable Echo Suppression Filters Integrate Groovy Scripts Obtain the Oracle CX Sales and B2B Service Service Catalog Service WSDL, Event Catalog URL, or Interface Catalog URL (For Connections Created Prior to 2/18/20) Subscribe to the Oracle CX Sales and B2B Service This action enables you to create an Oracle CX Sales and B2B Service user account with the correct privileges.You specify this user account when creating an Oracle CX Sales and B2B Service Adapter connection on the Connections page.Enable Event Subscriptions in the Oracle CX Sales and B2B Service Before you can subscribe to events with the Oracle CX Sales and B2B Service Adapter, you must perform a series of configuration tasks.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with the Oracle CX Sales and B2B Service in this integration.Verify the Source System Record in the Oracle CX Sales and B2B Service Create the Source System Record in the Oracle CX Sales and B2B Service Verify Source System Entities 2-1Enable the Trading Community Events Profile Option Create Custom Business Events Verify the Source System Record in the Oracle CX Sales and B2B Service The integration is designed to work with the Oracle CX Sales and B2B Service Release 10.To verify the source system record in the Oracle CX Sales and B2B Service: 1.Log in to an Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task . |
Note: If you deactivate an integration that contains a business event subscription, a message is displayed asking if you want to delete the event subscription.See Deactivate an Integration with Business Events .Manage Integrations in Using Integrations in Oracle Integration Generation 2 6 Monitor the integration on the dashboard.Monitor Integrations in Using Integrations in Oracle Integration Generation 2 7 Track payload fields in messages during runtime.Assign Business Identifiers for Tracking Fields in Messages and Manage Business Identifiers for Tracking Fields in Messages in Using Integrations in Oracle Integration Generation 2 8 Manage errors at the integration level, connection level, or specific integration instance level.Manage Errors in Using Integrations in Oracle Integration Generation 2Chapter 1 Workflow to Create and Add an Oracle CX Sales and B2B Service Adapter Connection to an Integration 1-62 Create an Oracle CX Sales and B2B Service Adapter Connection A connection is based on an adapter.You define connections to the specific cloud applications that you want to integrate.Topics: Prerequisites for Creating a Connection Create a Connection Upload an SSL Certificate Prerequisites for Creating a Connection Satisfy the following prerequisites specific to your environment to create a connection with the Oracle CX Sales and B2B Service Adapter.Subscribe to the Oracle CX Sales and B2B Service Enable Event Subscriptions in the Oracle CX Sales and B2B Service Verify the Status of Location-Based Access Control (LBAC) Upload a Security Certificate Perform Prerequisites to Set Up the OAuth Authorization Code Credentials Security Policy Enable Echo Suppression Filters Integrate Groovy Scripts Obtain the Oracle CX Sales and B2B Service Service Catalog Service WSDL, Event Catalog URL, or Interface Catalog URL (For Connections Created Prior to 2/18/20) Subscribe to the Oracle CX Sales and B2B Service This action enables you to create an Oracle CX Sales and B2B Service user account with the correct privileges.You specify this user account when creating an Oracle CX Sales and B2B Service Adapter connection on the Connections page.Enable Event Subscriptions in the Oracle CX Sales and B2B Service Before you can subscribe to events with the Oracle CX Sales and B2B Service Adapter, you must perform a series of configuration tasks.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with the Oracle CX Sales and B2B Service in this integration.Verify the Source System Record in the Oracle CX Sales and B2B Service Create the Source System Record in the Oracle CX Sales and B2B Service Verify Source System Entities 2-1Enable the Trading Community Events Profile Option Create Custom Business Events Verify the Source System Record in the Oracle CX Sales and B2B Service The integration is designed to work with the Oracle CX Sales and B2B Service Release 10.To verify the source system record in the Oracle CX Sales and B2B Service: 1.Log in to an Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed. |
See Deactivate an Integration with Business Events .Manage Integrations in Using Integrations in Oracle Integration Generation 2 6 Monitor the integration on the dashboard.Monitor Integrations in Using Integrations in Oracle Integration Generation 2 7 Track payload fields in messages during runtime.Assign Business Identifiers for Tracking Fields in Messages and Manage Business Identifiers for Tracking Fields in Messages in Using Integrations in Oracle Integration Generation 2 8 Manage errors at the integration level, connection level, or specific integration instance level.Manage Errors in Using Integrations in Oracle Integration Generation 2Chapter 1 Workflow to Create and Add an Oracle CX Sales and B2B Service Adapter Connection to an Integration 1-62 Create an Oracle CX Sales and B2B Service Adapter Connection A connection is based on an adapter.You define connections to the specific cloud applications that you want to integrate.Topics: Prerequisites for Creating a Connection Create a Connection Upload an SSL Certificate Prerequisites for Creating a Connection Satisfy the following prerequisites specific to your environment to create a connection with the Oracle CX Sales and B2B Service Adapter.Subscribe to the Oracle CX Sales and B2B Service Enable Event Subscriptions in the Oracle CX Sales and B2B Service Verify the Status of Location-Based Access Control (LBAC) Upload a Security Certificate Perform Prerequisites to Set Up the OAuth Authorization Code Credentials Security Policy Enable Echo Suppression Filters Integrate Groovy Scripts Obtain the Oracle CX Sales and B2B Service Service Catalog Service WSDL, Event Catalog URL, or Interface Catalog URL (For Connections Created Prior to 2/18/20) Subscribe to the Oracle CX Sales and B2B Service This action enables you to create an Oracle CX Sales and B2B Service user account with the correct privileges.You specify this user account when creating an Oracle CX Sales and B2B Service Adapter connection on the Connections page.Enable Event Subscriptions in the Oracle CX Sales and B2B Service Before you can subscribe to events with the Oracle CX Sales and B2B Service Adapter, you must perform a series of configuration tasks.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with the Oracle CX Sales and B2B Service in this integration.Verify the Source System Record in the Oracle CX Sales and B2B Service Create the Source System Record in the Oracle CX Sales and B2B Service Verify Source System Entities 2-1Enable the Trading Community Events Profile Option Create Custom Business Events Verify the Source System Record in the Oracle CX Sales and B2B Service The integration is designed to work with the Oracle CX Sales and B2B Service Release 10.To verify the source system record in the Oracle CX Sales and B2B Service: 1.Log in to an Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu. |
You define connections to the specific cloud applications that you want to integrate.Topics: Prerequisites for Creating a Connection Create a Connection Upload an SSL Certificate Prerequisites for Creating a Connection Satisfy the following prerequisites specific to your environment to create a connection with the Oracle CX Sales and B2B Service Adapter.Subscribe to the Oracle CX Sales and B2B Service Enable Event Subscriptions in the Oracle CX Sales and B2B Service Verify the Status of Location-Based Access Control (LBAC) Upload a Security Certificate Perform Prerequisites to Set Up the OAuth Authorization Code Credentials Security Policy Enable Echo Suppression Filters Integrate Groovy Scripts Obtain the Oracle CX Sales and B2B Service Service Catalog Service WSDL, Event Catalog URL, or Interface Catalog URL (For Connections Created Prior to 2/18/20) Subscribe to the Oracle CX Sales and B2B Service This action enables you to create an Oracle CX Sales and B2B Service user account with the correct privileges.You specify this user account when creating an Oracle CX Sales and B2B Service Adapter connection on the Connections page.Enable Event Subscriptions in the Oracle CX Sales and B2B Service Before you can subscribe to events with the Oracle CX Sales and B2B Service Adapter, you must perform a series of configuration tasks.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with the Oracle CX Sales and B2B Service in this integration.Verify the Source System Record in the Oracle CX Sales and B2B Service Create the Source System Record in the Oracle CX Sales and B2B Service Verify Source System Entities 2-1Enable the Trading Community Events Profile Option Create Custom Business Events Verify the Source System Record in the Oracle CX Sales and B2B Service The integration is designed to work with the Oracle CX Sales and B2B Service Release 10.To verify the source system record in the Oracle CX Sales and B2B Service: 1.Log in to an Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.To the right of Starts with , enter a value in the field, then click Search . |
Topics: Prerequisites for Creating a Connection Create a Connection Upload an SSL Certificate Prerequisites for Creating a Connection Satisfy the following prerequisites specific to your environment to create a connection with the Oracle CX Sales and B2B Service Adapter.Subscribe to the Oracle CX Sales and B2B Service Enable Event Subscriptions in the Oracle CX Sales and B2B Service Verify the Status of Location-Based Access Control (LBAC) Upload a Security Certificate Perform Prerequisites to Set Up the OAuth Authorization Code Credentials Security Policy Enable Echo Suppression Filters Integrate Groovy Scripts Obtain the Oracle CX Sales and B2B Service Service Catalog Service WSDL, Event Catalog URL, or Interface Catalog URL (For Connections Created Prior to 2/18/20) Subscribe to the Oracle CX Sales and B2B Service This action enables you to create an Oracle CX Sales and B2B Service user account with the correct privileges.You specify this user account when creating an Oracle CX Sales and B2B Service Adapter connection on the Connections page.Enable Event Subscriptions in the Oracle CX Sales and B2B Service Before you can subscribe to events with the Oracle CX Sales and B2B Service Adapter, you must perform a series of configuration tasks.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with the Oracle CX Sales and B2B Service in this integration.Verify the Source System Record in the Oracle CX Sales and B2B Service Create the Source System Record in the Oracle CX Sales and B2B Service Verify Source System Entities 2-1Enable the Trading Community Events Profile Option Create Custom Business Events Verify the Source System Record in the Oracle CX Sales and B2B Service The integration is designed to work with the Oracle CX Sales and B2B Service Release 10.To verify the source system record in the Oracle CX Sales and B2B Service: 1.Log in to an Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.To the right of Starts with , enter a value in the field, then click Search .For this example, RNOW is entered. |
Subscribe to the Oracle CX Sales and B2B Service Enable Event Subscriptions in the Oracle CX Sales and B2B Service Verify the Status of Location-Based Access Control (LBAC) Upload a Security Certificate Perform Prerequisites to Set Up the OAuth Authorization Code Credentials Security Policy Enable Echo Suppression Filters Integrate Groovy Scripts Obtain the Oracle CX Sales and B2B Service Service Catalog Service WSDL, Event Catalog URL, or Interface Catalog URL (For Connections Created Prior to 2/18/20) Subscribe to the Oracle CX Sales and B2B Service This action enables you to create an Oracle CX Sales and B2B Service user account with the correct privileges.You specify this user account when creating an Oracle CX Sales and B2B Service Adapter connection on the Connections page.Enable Event Subscriptions in the Oracle CX Sales and B2B Service Before you can subscribe to events with the Oracle CX Sales and B2B Service Adapter, you must perform a series of configuration tasks.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with the Oracle CX Sales and B2B Service in this integration.Verify the Source System Record in the Oracle CX Sales and B2B Service Create the Source System Record in the Oracle CX Sales and B2B Service Verify Source System Entities 2-1Enable the Trading Community Events Profile Option Create Custom Business Events Verify the Source System Record in the Oracle CX Sales and B2B Service The integration is designed to work with the Oracle CX Sales and B2B Service Release 10.To verify the source system record in the Oracle CX Sales and B2B Service: 1.Log in to an Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.To the right of Starts with , enter a value in the field, then click Search .For this example, RNOW is entered.8.In the Search Results section, verify the value you entered (for this example, RNOW ) is displayed in the Code column and ensure the Enable for Trading Community Members checkbox is selected. |
You specify this user account when creating an Oracle CX Sales and B2B Service Adapter connection on the Connections page.Enable Event Subscriptions in the Oracle CX Sales and B2B Service Before you can subscribe to events with the Oracle CX Sales and B2B Service Adapter, you must perform a series of configuration tasks.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with the Oracle CX Sales and B2B Service in this integration.Verify the Source System Record in the Oracle CX Sales and B2B Service Create the Source System Record in the Oracle CX Sales and B2B Service Verify Source System Entities 2-1Enable the Trading Community Events Profile Option Create Custom Business Events Verify the Source System Record in the Oracle CX Sales and B2B Service The integration is designed to work with the Oracle CX Sales and B2B Service Release 10.To verify the source system record in the Oracle CX Sales and B2B Service: 1.Log in to an Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.To the right of Starts with , enter a value in the field, then click Search .For this example, RNOW is entered.8.In the Search Results section, verify the value you entered (for this example, RNOW ) is displayed in the Code column and ensure the Enable for Trading Community Members checkbox is selected.If the Enable for Trading Community Members check box is not selected, then perform the following steps: a.Select the RNOW row. |
Enable Event Subscriptions in the Oracle CX Sales and B2B Service Before you can subscribe to events with the Oracle CX Sales and B2B Service Adapter, you must perform a series of configuration tasks.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with the Oracle CX Sales and B2B Service in this integration.Verify the Source System Record in the Oracle CX Sales and B2B Service Create the Source System Record in the Oracle CX Sales and B2B Service Verify Source System Entities 2-1Enable the Trading Community Events Profile Option Create Custom Business Events Verify the Source System Record in the Oracle CX Sales and B2B Service The integration is designed to work with the Oracle CX Sales and B2B Service Release 10.To verify the source system record in the Oracle CX Sales and B2B Service: 1.Log in to an Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.To the right of Starts with , enter a value in the field, then click Search .For this example, RNOW is entered.8.In the Search Results section, verify the value you entered (for this example, RNOW ) is displayed in the Code column and ensure the Enable for Trading Community Members checkbox is selected.If the Enable for Trading Community Members check box is not selected, then perform the following steps: a.Select the RNOW row.b.Click the Edit icon. |
For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with the Oracle CX Sales and B2B Service in this integration.Verify the Source System Record in the Oracle CX Sales and B2B Service Create the Source System Record in the Oracle CX Sales and B2B Service Verify Source System Entities 2-1Enable the Trading Community Events Profile Option Create Custom Business Events Verify the Source System Record in the Oracle CX Sales and B2B Service The integration is designed to work with the Oracle CX Sales and B2B Service Release 10.To verify the source system record in the Oracle CX Sales and B2B Service: 1.Log in to an Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.To the right of Starts with , enter a value in the field, then click Search .For this example, RNOW is entered.8.In the Search Results section, verify the value you entered (for this example, RNOW ) is displayed in the Code column and ensure the Enable for Trading Community Members checkbox is selected.If the Enable for Trading Community Members check box is not selected, then perform the following steps: a.Select the RNOW row.b.Click the Edit icon.c.Select the Enable for Trading Community Members checkbox. |
Verify the Source System Record in the Oracle CX Sales and B2B Service Create the Source System Record in the Oracle CX Sales and B2B Service Verify Source System Entities 2-1Enable the Trading Community Events Profile Option Create Custom Business Events Verify the Source System Record in the Oracle CX Sales and B2B Service The integration is designed to work with the Oracle CX Sales and B2B Service Release 10.To verify the source system record in the Oracle CX Sales and B2B Service: 1.Log in to an Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.To the right of Starts with , enter a value in the field, then click Search .For this example, RNOW is entered.8.In the Search Results section, verify the value you entered (for this example, RNOW ) is displayed in the Code column and ensure the Enable for Trading Community Members checkbox is selected.If the Enable for Trading Community Members check box is not selected, then perform the following steps: a.Select the RNOW row.b.Click the Edit icon.c.Select the Enable for Trading Community Members checkbox.Create the Source System Record in the Oracle CX Sales and B2B Service To create the Source System Record in the Oracle CX Sales and B2B Service: If the Source System definition RNOW record is not found in the Oracle CX Sales and B2B Service instance, then follow the steps below to create one: 1.Log in to the Oracle CX Sales and B2B Service instance with a user with system administrator privileges. |
To verify the source system record in the Oracle CX Sales and B2B Service: 1.Log in to an Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.To the right of Starts with , enter a value in the field, then click Search .For this example, RNOW is entered.8.In the Search Results section, verify the value you entered (for this example, RNOW ) is displayed in the Code column and ensure the Enable for Trading Community Members checkbox is selected.If the Enable for Trading Community Members check box is not selected, then perform the following steps: a.Select the RNOW row.b.Click the Edit icon.c.Select the Enable for Trading Community Members checkbox.Create the Source System Record in the Oracle CX Sales and B2B Service To create the Source System Record in the Oracle CX Sales and B2B Service: If the Source System definition RNOW record is not found in the Oracle CX Sales and B2B Service instance, then follow the steps below to create one: 1.Log in to the Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page. |
2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.To the right of Starts with , enter a value in the field, then click Search .For this example, RNOW is entered.8.In the Search Results section, verify the value you entered (for this example, RNOW ) is displayed in the Code column and ensure the Enable for Trading Community Members checkbox is selected.If the Enable for Trading Community Members check box is not selected, then perform the following steps: a.Select the RNOW row.b.Click the Edit icon.c.Select the Enable for Trading Community Members checkbox.Create the Source System Record in the Oracle CX Sales and B2B Service To create the Source System Record in the Oracle CX Sales and B2B Service: If the Source System definition RNOW record is not found in the Oracle CX Sales and B2B Service instance, then follow the steps below to create one: 1.Log in to the Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab. |
3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.To the right of Starts with , enter a value in the field, then click Search .For this example, RNOW is entered.8.In the Search Results section, verify the value you entered (for this example, RNOW ) is displayed in the Code column and ensure the Enable for Trading Community Members checkbox is selected.If the Enable for Trading Community Members check box is not selected, then perform the following steps: a.Select the RNOW row.b.Click the Edit icon.c.Select the Enable for Trading Community Members checkbox.Create the Source System Record in the Oracle CX Sales and B2B Service To create the Source System Record in the Oracle CX Sales and B2B Service: If the Source System definition RNOW record is not found in the Oracle CX Sales and B2B Service instance, then follow the steps below to create one: 1.Log in to the Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search . |
4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.To the right of Starts with , enter a value in the field, then click Search .For this example, RNOW is entered.8.In the Search Results section, verify the value you entered (for this example, RNOW ) is displayed in the Code column and ensure the Enable for Trading Community Members checkbox is selected.If the Enable for Trading Community Members check box is not selected, then perform the following steps: a.Select the RNOW row.b.Click the Edit icon.c.Select the Enable for Trading Community Members checkbox.Create the Source System Record in the Oracle CX Sales and B2B Service To create the Source System Record in the Oracle CX Sales and B2B Service: If the Source System definition RNOW record is not found in the Oracle CX Sales and B2B Service instance, then follow the steps below to create one: 1.Log in to the Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task . |
5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.To the right of Starts with , enter a value in the field, then click Search .For this example, RNOW is entered.8.In the Search Results section, verify the value you entered (for this example, RNOW ) is displayed in the Code column and ensure the Enable for Trading Community Members checkbox is selected.If the Enable for Trading Community Members check box is not selected, then perform the following steps: a.Select the RNOW row.b.Click the Edit icon.c.Select the Enable for Trading Community Members checkbox.Create the Source System Record in the Oracle CX Sales and B2B Service To create the Source System Record in the Oracle CX Sales and B2B Service: If the Source System definition RNOW record is not found in the Oracle CX Sales and B2B Service instance, then follow the steps below to create one: 1.Log in to the Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed. |
The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.To the right of Starts with , enter a value in the field, then click Search .For this example, RNOW is entered.8.In the Search Results section, verify the value you entered (for this example, RNOW ) is displayed in the Code column and ensure the Enable for Trading Community Members checkbox is selected.If the Enable for Trading Community Members check box is not selected, then perform the following steps: a.Select the RNOW row.b.Click the Edit icon.c.Select the Enable for Trading Community Members checkbox.Create the Source System Record in the Oracle CX Sales and B2B Service To create the Source System Record in the Oracle CX Sales and B2B Service: If the Source System definition RNOW record is not found in the Oracle CX Sales and B2B Service instance, then follow the steps below to create one: 1.Log in to the Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu. |
6.Select Starts with from the Code drop-down menu.7.To the right of Starts with , enter a value in the field, then click Search .For this example, RNOW is entered.8.In the Search Results section, verify the value you entered (for this example, RNOW ) is displayed in the Code column and ensure the Enable for Trading Community Members checkbox is selected.If the Enable for Trading Community Members check box is not selected, then perform the following steps: a.Select the RNOW row.b.Click the Edit icon.c.Select the Enable for Trading Community Members checkbox.Create the Source System Record in the Oracle CX Sales and B2B Service To create the Source System Record in the Oracle CX Sales and B2B Service: If the Source System definition RNOW record is not found in the Oracle CX Sales and B2B Service instance, then follow the steps below to create one: 1.Log in to the Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.Enter RNOW in the field, then click Search . |
7.To the right of Starts with , enter a value in the field, then click Search .For this example, RNOW is entered.8.In the Search Results section, verify the value you entered (for this example, RNOW ) is displayed in the Code column and ensure the Enable for Trading Community Members checkbox is selected.If the Enable for Trading Community Members check box is not selected, then perform the following steps: a.Select the RNOW row.b.Click the Edit icon.c.Select the Enable for Trading Community Members checkbox.Create the Source System Record in the Oracle CX Sales and B2B Service To create the Source System Record in the Oracle CX Sales and B2B Service: If the Source System definition RNOW record is not found in the Oracle CX Sales and B2B Service instance, then follow the steps below to create one: 1.Log in to the Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.Enter RNOW in the field, then click Search .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating. |
For this example, RNOW is entered.8.In the Search Results section, verify the value you entered (for this example, RNOW ) is displayed in the Code column and ensure the Enable for Trading Community Members checkbox is selected.If the Enable for Trading Community Members check box is not selected, then perform the following steps: a.Select the RNOW row.b.Click the Edit icon.c.Select the Enable for Trading Community Members checkbox.Create the Source System Record in the Oracle CX Sales and B2B Service To create the Source System Record in the Oracle CX Sales and B2B Service: If the Source System definition RNOW record is not found in the Oracle CX Sales and B2B Service instance, then follow the steps below to create one: 1.Log in to the Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.Enter RNOW in the field, then click Search .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.8.Under Search Results , click the New icon.Chapter 2 Prerequisites for Creating a Connection 2-29.On the Create Source System page, fill in the values as follows. |
8.In the Search Results section, verify the value you entered (for this example, RNOW ) is displayed in the Code column and ensure the Enable for Trading Community Members checkbox is selected.If the Enable for Trading Community Members check box is not selected, then perform the following steps: a.Select the RNOW row.b.Click the Edit icon.c.Select the Enable for Trading Community Members checkbox.Create the Source System Record in the Oracle CX Sales and B2B Service To create the Source System Record in the Oracle CX Sales and B2B Service: If the Source System definition RNOW record is not found in the Oracle CX Sales and B2B Service instance, then follow the steps below to create one: 1.Log in to the Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.Enter RNOW in the field, then click Search .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.8.Under Search Results , click the New icon.Chapter 2 Prerequisites for Creating a Connection 2-29.On the Create Source System page, fill in the values as follows.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating. |
If the Enable for Trading Community Members check box is not selected, then perform the following steps: a.Select the RNOW row.b.Click the Edit icon.c.Select the Enable for Trading Community Members checkbox.Create the Source System Record in the Oracle CX Sales and B2B Service To create the Source System Record in the Oracle CX Sales and B2B Service: If the Source System definition RNOW record is not found in the Oracle CX Sales and B2B Service instance, then follow the steps below to create one: 1.Log in to the Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.Enter RNOW in the field, then click Search .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.8.Under Search Results , click the New icon.Chapter 2 Prerequisites for Creating a Connection 2-29.On the Create Source System page, fill in the values as follows.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.Code field: Enter RNOW. |
b.Click the Edit icon.c.Select the Enable for Trading Community Members checkbox.Create the Source System Record in the Oracle CX Sales and B2B Service To create the Source System Record in the Oracle CX Sales and B2B Service: If the Source System definition RNOW record is not found in the Oracle CX Sales and B2B Service instance, then follow the steps below to create one: 1.Log in to the Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.Enter RNOW in the field, then click Search .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.8.Under Search Results , click the New icon.Chapter 2 Prerequisites for Creating a Connection 2-29.On the Create Source System page, fill in the values as follows.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.Code field: Enter RNOW.Name field: Enter Service Cloud . |
c.Select the Enable for Trading Community Members checkbox.Create the Source System Record in the Oracle CX Sales and B2B Service To create the Source System Record in the Oracle CX Sales and B2B Service: If the Source System definition RNOW record is not found in the Oracle CX Sales and B2B Service instance, then follow the steps below to create one: 1.Log in to the Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.Enter RNOW in the field, then click Search .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.8.Under Search Results , click the New icon.Chapter 2 Prerequisites for Creating a Connection 2-29.On the Create Source System page, fill in the values as follows.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.Code field: Enter RNOW.Name field: Enter Service Cloud .Description : field: Enter a description. |
Create the Source System Record in the Oracle CX Sales and B2B Service To create the Source System Record in the Oracle CX Sales and B2B Service: If the Source System definition RNOW record is not found in the Oracle CX Sales and B2B Service instance, then follow the steps below to create one: 1.Log in to the Oracle CX Sales and B2B Service instance with a user with system administrator privileges.2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.Enter RNOW in the field, then click Search .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.8.Under Search Results , click the New icon.Chapter 2 Prerequisites for Creating a Connection 2-29.On the Create Source System page, fill in the values as follows.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.Code field: Enter RNOW.Name field: Enter Service Cloud .Description : field: Enter a description.For example: Maintains cross references between the Oracle Fusion Applications database and records imported using comma-separated files. |
2.Navigate to the Setup and Maintenance page.3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.Enter RNOW in the field, then click Search .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.8.Under Search Results , click the New icon.Chapter 2 Prerequisites for Creating a Connection 2-29.On the Create Source System page, fill in the values as follows.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.Code field: Enter RNOW.Name field: Enter Service Cloud .Description : field: Enter a description.For example: Maintains cross references between the Oracle Fusion Applications database and records imported using comma-separated files.Enable for Trading Community Members checkbox: Select the checkbox. |
3.Select the All Tasks tab.4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.Enter RNOW in the field, then click Search .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.8.Under Search Results , click the New icon.Chapter 2 Prerequisites for Creating a Connection 2-29.On the Create Source System page, fill in the values as follows.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.Code field: Enter RNOW.Name field: Enter Service Cloud .Description : field: Enter a description.For example: Maintains cross references between the Oracle Fusion Applications database and records imported using comma-separated files.Enable for Trading Community Members checkbox: Select the checkbox.10.Click Save , then click Close . |
4.Enter Manage Trading community Source System in the Name field, and click Search .5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.Enter RNOW in the field, then click Search .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.8.Under Search Results , click the New icon.Chapter 2 Prerequisites for Creating a Connection 2-29.On the Create Source System page, fill in the values as follows.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.Code field: Enter RNOW.Name field: Enter Service Cloud .Description : field: Enter a description.For example: Maintains cross references between the Oracle Fusion Applications database and records imported using comma-separated files.Enable for Trading Community Members checkbox: Select the checkbox.10.Click Save , then click Close .Verify Source System Entities To verify source system entities: 1.Navigate to the Setup and Maintenance page. |
5.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.Enter RNOW in the field, then click Search .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.8.Under Search Results , click the New icon.Chapter 2 Prerequisites for Creating a Connection 2-29.On the Create Source System page, fill in the values as follows.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.Code field: Enter RNOW.Name field: Enter Service Cloud .Description : field: Enter a description.For example: Maintains cross references between the Oracle Fusion Applications database and records imported using comma-separated files.Enable for Trading Community Members checkbox: Select the checkbox.10.Click Save , then click Close .Verify Source System Entities To verify source system entities: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab. |
The Manage Trading Community Source Systems page is displayed.6.Select Starts with from the Code drop-down menu.7.Enter RNOW in the field, then click Search .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.8.Under Search Results , click the New icon.Chapter 2 Prerequisites for Creating a Connection 2-29.On the Create Source System page, fill in the values as follows.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.Code field: Enter RNOW.Name field: Enter Service Cloud .Description : field: Enter a description.For example: Maintains cross references between the Oracle Fusion Applications database and records imported using comma-separated files.Enable for Trading Community Members checkbox: Select the checkbox.10.Click Save , then click Close .Verify Source System Entities To verify source system entities: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Source System Entities in the Name field, and click Search . |
6.Select Starts with from the Code drop-down menu.7.Enter RNOW in the field, then click Search .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.8.Under Search Results , click the New icon.Chapter 2 Prerequisites for Creating a Connection 2-29.On the Create Source System page, fill in the values as follows.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.Code field: Enter RNOW.Name field: Enter Service Cloud .Description : field: Enter a description.For example: Maintains cross references between the Oracle Fusion Applications database and records imported using comma-separated files.Enable for Trading Community Members checkbox: Select the checkbox.10.Click Save , then click Close .Verify Source System Entities To verify source system entities: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Source System Entities in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task . |
7.Enter RNOW in the field, then click Search .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.8.Under Search Results , click the New icon.Chapter 2 Prerequisites for Creating a Connection 2-29.On the Create Source System page, fill in the values as follows.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.Code field: Enter RNOW.Name field: Enter Service Cloud .Description : field: Enter a description.For example: Maintains cross references between the Oracle Fusion Applications database and records imported using comma-separated files.Enable for Trading Community Members checkbox: Select the checkbox.10.Click Save , then click Close .Verify Source System Entities To verify source system entities: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Source System Entities in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Source System Entities page is displayed. |
For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.8.Under Search Results , click the New icon.Chapter 2 Prerequisites for Creating a Connection 2-29.On the Create Source System page, fill in the values as follows.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.Code field: Enter RNOW.Name field: Enter Service Cloud .Description : field: Enter a description.For example: Maintains cross references between the Oracle Fusion Applications database and records imported using comma-separated files.Enable for Trading Community Members checkbox: Select the checkbox.10.Click Save , then click Close .Verify Source System Entities To verify source system entities: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Source System Entities in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Source System Entities page is displayed.5.From the Source Systems for Trading Community Members list, select Service Cloud (RightNow) . |
8.Under Search Results , click the New icon.Chapter 2 Prerequisites for Creating a Connection 2-29.On the Create Source System page, fill in the values as follows.For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.Code field: Enter RNOW.Name field: Enter Service Cloud .Description : field: Enter a description.For example: Maintains cross references between the Oracle Fusion Applications database and records imported using comma-separated files.Enable for Trading Community Members checkbox: Select the checkbox.10.Click Save , then click Close .Verify Source System Entities To verify source system entities: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Source System Entities in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Source System Entities page is displayed.5.From the Source Systems for Trading Community Members list, select Service Cloud (RightNow) .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating. |
For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.Code field: Enter RNOW.Name field: Enter Service Cloud .Description : field: Enter a description.For example: Maintains cross references between the Oracle Fusion Applications database and records imported using comma-separated files.Enable for Trading Community Members checkbox: Select the checkbox.10.Click Save , then click Close .Verify Source System Entities To verify source system entities: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Source System Entities in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Source System Entities page is displayed.5.From the Source Systems for Trading Community Members list, select Service Cloud (RightNow) .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.6.In the Service Cloud (RightNow): Entities section, ensure that the Address , Contact Points , and Parties checkboxes are selected. |
Code field: Enter RNOW.Name field: Enter Service Cloud .Description : field: Enter a description.For example: Maintains cross references between the Oracle Fusion Applications database and records imported using comma-separated files.Enable for Trading Community Members checkbox: Select the checkbox.10.Click Save , then click Close .Verify Source System Entities To verify source system entities: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Source System Entities in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Source System Entities page is displayed.5.From the Source Systems for Trading Community Members list, select Service Cloud (RightNow) .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.6.In the Service Cloud (RightNow): Entities section, ensure that the Address , Contact Points , and Parties checkboxes are selected.Enable the Trading Community Events Profile Option This profile option only applicable to Trading Community Architecture (TCA) objects such as Accounts and Contacts. |
Name field: Enter Service Cloud .Description : field: Enter a description.For example: Maintains cross references between the Oracle Fusion Applications database and records imported using comma-separated files.Enable for Trading Community Members checkbox: Select the checkbox.10.Click Save , then click Close .Verify Source System Entities To verify source system entities: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Source System Entities in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Source System Entities page is displayed.5.From the Source Systems for Trading Community Members list, select Service Cloud (RightNow) .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.6.In the Service Cloud (RightNow): Entities section, ensure that the Address , Contact Points , and Parties checkboxes are selected.Enable the Trading Community Events Profile Option This profile option only applicable to Trading Community Architecture (TCA) objects such as Accounts and Contacts.If the profile option is set to No out of the box, the events for the Accounts and Contacts objects are disabled. |
Description : field: Enter a description.For example: Maintains cross references between the Oracle Fusion Applications database and records imported using comma-separated files.Enable for Trading Community Members checkbox: Select the checkbox.10.Click Save , then click Close .Verify Source System Entities To verify source system entities: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Source System Entities in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Source System Entities page is displayed.5.From the Source Systems for Trading Community Members list, select Service Cloud (RightNow) .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.6.In the Service Cloud (RightNow): Entities section, ensure that the Address , Contact Points , and Parties checkboxes are selected.Enable the Trading Community Events Profile Option This profile option only applicable to Trading Community Architecture (TCA) objects such as Accounts and Contacts.If the profile option is set to No out of the box, the events for the Accounts and Contacts objects are disabled.The rest of the objects do not require any profile option and are enabled to raise business events out of the box. |
For example: Maintains cross references between the Oracle Fusion Applications database and records imported using comma-separated files.Enable for Trading Community Members checkbox: Select the checkbox.10.Click Save , then click Close .Verify Source System Entities To verify source system entities: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Source System Entities in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Source System Entities page is displayed.5.From the Source Systems for Trading Community Members list, select Service Cloud (RightNow) .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.6.In the Service Cloud (RightNow): Entities section, ensure that the Address , Contact Points , and Parties checkboxes are selected.Enable the Trading Community Events Profile Option This profile option only applicable to Trading Community Architecture (TCA) objects such as Accounts and Contacts.If the profile option is set to No out of the box, the events for the Accounts and Contacts objects are disabled.The rest of the objects do not require any profile option and are enabled to raise business events out of the box.To enable the trading community events profile option: 1.Navigate to the Setup and Maintenance page. |
Enable for Trading Community Members checkbox: Select the checkbox.10.Click Save , then click Close .Verify Source System Entities To verify source system entities: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Source System Entities in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Source System Entities page is displayed.5.From the Source Systems for Trading Community Members list, select Service Cloud (RightNow) .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.6.In the Service Cloud (RightNow): Entities section, ensure that the Address , Contact Points , and Parties checkboxes are selected.Enable the Trading Community Events Profile Option This profile option only applicable to Trading Community Architecture (TCA) objects such as Accounts and Contacts.If the profile option is set to No out of the box, the events for the Accounts and Contacts objects are disabled.The rest of the objects do not require any profile option and are enabled to raise business events out of the box.To enable the trading community events profile option: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab. |
10.Click Save , then click Close .Verify Source System Entities To verify source system entities: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Source System Entities in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Source System Entities page is displayed.5.From the Source Systems for Trading Community Members list, select Service Cloud (RightNow) .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.6.In the Service Cloud (RightNow): Entities section, ensure that the Address , Contact Points , and Parties checkboxes are selected.Enable the Trading Community Events Profile Option This profile option only applicable to Trading Community Architecture (TCA) objects such as Accounts and Contacts.If the profile option is set to No out of the box, the events for the Accounts and Contacts objects are disabled.The rest of the objects do not require any profile option and are enabled to raise business events out of the box.To enable the trading community events profile option: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Trading Community Common Profile Options in the Name field, and click Search . |
Verify Source System Entities To verify source system entities: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Source System Entities in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Source System Entities page is displayed.5.From the Source Systems for Trading Community Members list, select Service Cloud (RightNow) .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.6.In the Service Cloud (RightNow): Entities section, ensure that the Address , Contact Points , and Parties checkboxes are selected.Enable the Trading Community Events Profile Option This profile option only applicable to Trading Community Architecture (TCA) objects such as Accounts and Contacts.If the profile option is set to No out of the box, the events for the Accounts and Contacts objects are disabled.The rest of the objects do not require any profile option and are enabled to raise business events out of the box.To enable the trading community events profile option: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Trading Community Common Profile Options in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task . |
2.Select the All Tasks tab.3.Enter Manage Source System Entities in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Source System Entities page is displayed.5.From the Source Systems for Trading Community Members list, select Service Cloud (RightNow) .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.6.In the Service Cloud (RightNow): Entities section, ensure that the Address , Contact Points , and Parties checkboxes are selected.Enable the Trading Community Events Profile Option This profile option only applicable to Trading Community Architecture (TCA) objects such as Accounts and Contacts.If the profile option is set to No out of the box, the events for the Accounts and Contacts objects are disabled.The rest of the objects do not require any profile option and are enabled to raise business events out of the box.To enable the trading community events profile option: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Trading Community Common Profile Options in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Common Profile Options page is displayed. |
3.Enter Manage Source System Entities in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Source System Entities page is displayed.5.From the Source Systems for Trading Community Members list, select Service Cloud (RightNow) .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.6.In the Service Cloud (RightNow): Entities section, ensure that the Address , Contact Points , and Parties checkboxes are selected.Enable the Trading Community Events Profile Option This profile option only applicable to Trading Community Architecture (TCA) objects such as Accounts and Contacts.If the profile option is set to No out of the box, the events for the Accounts and Contacts objects are disabled.The rest of the objects do not require any profile option and are enabled to raise business events out of the box.To enable the trading community events profile option: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Trading Community Common Profile Options in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Common Profile Options page is displayed.5.Select HZ_ENABLE_EVENT_TRACKING . |
4.In the Search Results section, click the icon under Go to Task .The Manage Source System Entities page is displayed.5.From the Source Systems for Trading Community Members list, select Service Cloud (RightNow) .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.6.In the Service Cloud (RightNow): Entities section, ensure that the Address , Contact Points , and Parties checkboxes are selected.Enable the Trading Community Events Profile Option This profile option only applicable to Trading Community Architecture (TCA) objects such as Accounts and Contacts.If the profile option is set to No out of the box, the events for the Accounts and Contacts objects are disabled.The rest of the objects do not require any profile option and are enabled to raise business events out of the box.To enable the trading community events profile option: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Trading Community Common Profile Options in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Common Profile Options page is displayed.5.Select HZ_ENABLE_EVENT_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_ENABLE_EVENT_TRACKING page is displayed. |
The Manage Source System Entities page is displayed.5.From the Source Systems for Trading Community Members list, select Service Cloud (RightNow) .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.6.In the Service Cloud (RightNow): Entities section, ensure that the Address , Contact Points , and Parties checkboxes are selected.Enable the Trading Community Events Profile Option This profile option only applicable to Trading Community Architecture (TCA) objects such as Accounts and Contacts.If the profile option is set to No out of the box, the events for the Accounts and Contacts objects are disabled.The rest of the objects do not require any profile option and are enabled to raise business events out of the box.To enable the trading community events profile option: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Trading Community Common Profile Options in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Common Profile Options page is displayed.5.Select HZ_ENABLE_EVENT_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_ENABLE_EVENT_TRACKING page is displayed.6.In the HZ_ENABLE_EVENT_TRACKING:Profile Values section, set the Site level Profile Value to Yes.Chapter 2 Prerequisites for Creating a Connection 2-37.Click Save , then click Close . |
5.From the Source Systems for Trading Community Members list, select Service Cloud (RightNow) .For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.6.In the Service Cloud (RightNow): Entities section, ensure that the Address , Contact Points , and Parties checkboxes are selected.Enable the Trading Community Events Profile Option This profile option only applicable to Trading Community Architecture (TCA) objects such as Accounts and Contacts.If the profile option is set to No out of the box, the events for the Accounts and Contacts objects are disabled.The rest of the objects do not require any profile option and are enabled to raise business events out of the box.To enable the trading community events profile option: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Trading Community Common Profile Options in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Common Profile Options page is displayed.5.Select HZ_ENABLE_EVENT_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_ENABLE_EVENT_TRACKING page is displayed.6.In the HZ_ENABLE_EVENT_TRACKING:Profile Values section, set the Site level Profile Value to Yes.Chapter 2 Prerequisites for Creating a Connection 2-37.Click Save , then click Close .8.On the Manage Trading Community Common Profile Options page, select HZ_INVOKE_OBJ_WF_ON_TRACKING . |
For this example, Oracle Service Cloud (RightNow) Adapter is the other connection with which the Oracle CX Sales and B2B Service is communicating.6.In the Service Cloud (RightNow): Entities section, ensure that the Address , Contact Points , and Parties checkboxes are selected.Enable the Trading Community Events Profile Option This profile option only applicable to Trading Community Architecture (TCA) objects such as Accounts and Contacts.If the profile option is set to No out of the box, the events for the Accounts and Contacts objects are disabled.The rest of the objects do not require any profile option and are enabled to raise business events out of the box.To enable the trading community events profile option: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Trading Community Common Profile Options in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Common Profile Options page is displayed.5.Select HZ_ENABLE_EVENT_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_ENABLE_EVENT_TRACKING page is displayed.6.In the HZ_ENABLE_EVENT_TRACKING:Profile Values section, set the Site level Profile Value to Yes.Chapter 2 Prerequisites for Creating a Connection 2-37.Click Save , then click Close .8.On the Manage Trading Community Common Profile Options page, select HZ_INVOKE_OBJ_WF_ON_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_INVOKE_OBJ_WF_ON_TRACKING page is displayed. |
6.In the Service Cloud (RightNow): Entities section, ensure that the Address , Contact Points , and Parties checkboxes are selected.Enable the Trading Community Events Profile Option This profile option only applicable to Trading Community Architecture (TCA) objects such as Accounts and Contacts.If the profile option is set to No out of the box, the events for the Accounts and Contacts objects are disabled.The rest of the objects do not require any profile option and are enabled to raise business events out of the box.To enable the trading community events profile option: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Trading Community Common Profile Options in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Common Profile Options page is displayed.5.Select HZ_ENABLE_EVENT_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_ENABLE_EVENT_TRACKING page is displayed.6.In the HZ_ENABLE_EVENT_TRACKING:Profile Values section, set the Site level Profile Value to Yes.Chapter 2 Prerequisites for Creating a Connection 2-37.Click Save , then click Close .8.On the Manage Trading Community Common Profile Options page, select HZ_INVOKE_OBJ_WF_ON_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_INVOKE_OBJ_WF_ON_TRACKING page is displayed.9.In the HZ_INVOKE_OBJ_WF_ON_TRACKING: Profile Values section, set the Site level Profile Value to Yes. |
Enable the Trading Community Events Profile Option This profile option only applicable to Trading Community Architecture (TCA) objects such as Accounts and Contacts.If the profile option is set to No out of the box, the events for the Accounts and Contacts objects are disabled.The rest of the objects do not require any profile option and are enabled to raise business events out of the box.To enable the trading community events profile option: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Trading Community Common Profile Options in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Common Profile Options page is displayed.5.Select HZ_ENABLE_EVENT_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_ENABLE_EVENT_TRACKING page is displayed.6.In the HZ_ENABLE_EVENT_TRACKING:Profile Values section, set the Site level Profile Value to Yes.Chapter 2 Prerequisites for Creating a Connection 2-37.Click Save , then click Close .8.On the Manage Trading Community Common Profile Options page, select HZ_INVOKE_OBJ_WF_ON_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_INVOKE_OBJ_WF_ON_TRACKING page is displayed.9.In the HZ_INVOKE_OBJ_WF_ON_TRACKING: Profile Values section, set the Site level Profile Value to Yes.10.Click Save , then click Close . |
If the profile option is set to No out of the box, the events for the Accounts and Contacts objects are disabled.The rest of the objects do not require any profile option and are enabled to raise business events out of the box.To enable the trading community events profile option: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Trading Community Common Profile Options in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Common Profile Options page is displayed.5.Select HZ_ENABLE_EVENT_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_ENABLE_EVENT_TRACKING page is displayed.6.In the HZ_ENABLE_EVENT_TRACKING:Profile Values section, set the Site level Profile Value to Yes.Chapter 2 Prerequisites for Creating a Connection 2-37.Click Save , then click Close .8.On the Manage Trading Community Common Profile Options page, select HZ_INVOKE_OBJ_WF_ON_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_INVOKE_OBJ_WF_ON_TRACKING page is displayed.9.In the HZ_INVOKE_OBJ_WF_ON_TRACKING: Profile Values section, set the Site level Profile Value to Yes.10.Click Save , then click Close .Create Custom Business Events You can create custom business events in Application Composer that are visible for selection when configuring the Oracle CX Sales and B2B Service Adapter as a trigger connection in the Adapter Endpoint Configuration Wizard. |
The rest of the objects do not require any profile option and are enabled to raise business events out of the box.To enable the trading community events profile option: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Trading Community Common Profile Options in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Common Profile Options page is displayed.5.Select HZ_ENABLE_EVENT_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_ENABLE_EVENT_TRACKING page is displayed.6.In the HZ_ENABLE_EVENT_TRACKING:Profile Values section, set the Site level Profile Value to Yes.Chapter 2 Prerequisites for Creating a Connection 2-37.Click Save , then click Close .8.On the Manage Trading Community Common Profile Options page, select HZ_INVOKE_OBJ_WF_ON_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_INVOKE_OBJ_WF_ON_TRACKING page is displayed.9.In the HZ_INVOKE_OBJ_WF_ON_TRACKING: Profile Values section, set the Site level Profile Value to Yes.10.Click Save , then click Close .Create Custom Business Events You can create custom business events in Application Composer that are visible for selection when configuring the Oracle CX Sales and B2B Service Adapter as a trigger connection in the Adapter Endpoint Configuration Wizard.You must access Application Composer through the Oracle Fusion Applications user interface. |
To enable the trading community events profile option: 1.Navigate to the Setup and Maintenance page.2.Select the All Tasks tab.3.Enter Manage Trading Community Common Profile Options in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Common Profile Options page is displayed.5.Select HZ_ENABLE_EVENT_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_ENABLE_EVENT_TRACKING page is displayed.6.In the HZ_ENABLE_EVENT_TRACKING:Profile Values section, set the Site level Profile Value to Yes.Chapter 2 Prerequisites for Creating a Connection 2-37.Click Save , then click Close .8.On the Manage Trading Community Common Profile Options page, select HZ_INVOKE_OBJ_WF_ON_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_INVOKE_OBJ_WF_ON_TRACKING page is displayed.9.In the HZ_INVOKE_OBJ_WF_ON_TRACKING: Profile Values section, set the Site level Profile Value to Yes.10.Click Save , then click Close .Create Custom Business Events You can create custom business events in Application Composer that are visible for selection when configuring the Oracle CX Sales and B2B Service Adapter as a trigger connection in the Adapter Endpoint Configuration Wizard.You must access Application Composer through the Oracle Fusion Applications user interface.Select CRM Cloud from the Applications list in Application Composer to create the custom objects and promote them as custom events to be consumed by the Oracle CX Sales and B2B Service Adapter. |
2.Select the All Tasks tab.3.Enter Manage Trading Community Common Profile Options in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Common Profile Options page is displayed.5.Select HZ_ENABLE_EVENT_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_ENABLE_EVENT_TRACKING page is displayed.6.In the HZ_ENABLE_EVENT_TRACKING:Profile Values section, set the Site level Profile Value to Yes.Chapter 2 Prerequisites for Creating a Connection 2-37.Click Save , then click Close .8.On the Manage Trading Community Common Profile Options page, select HZ_INVOKE_OBJ_WF_ON_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_INVOKE_OBJ_WF_ON_TRACKING page is displayed.9.In the HZ_INVOKE_OBJ_WF_ON_TRACKING: Profile Values section, set the Site level Profile Value to Yes.10.Click Save , then click Close .Create Custom Business Events You can create custom business events in Application Composer that are visible for selection when configuring the Oracle CX Sales and B2B Service Adapter as a trigger connection in the Adapter Endpoint Configuration Wizard.You must access Application Composer through the Oracle Fusion Applications user interface.Select CRM Cloud from the Applications list in Application Composer to create the custom objects and promote them as custom events to be consumed by the Oracle CX Sales and B2B Service Adapter.See technical note 2535444.1 at My Oracle Support for instructions. |
3.Enter Manage Trading Community Common Profile Options in the Name field, and click Search .4.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Common Profile Options page is displayed.5.Select HZ_ENABLE_EVENT_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_ENABLE_EVENT_TRACKING page is displayed.6.In the HZ_ENABLE_EVENT_TRACKING:Profile Values section, set the Site level Profile Value to Yes.Chapter 2 Prerequisites for Creating a Connection 2-37.Click Save , then click Close .8.On the Manage Trading Community Common Profile Options page, select HZ_INVOKE_OBJ_WF_ON_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_INVOKE_OBJ_WF_ON_TRACKING page is displayed.9.In the HZ_INVOKE_OBJ_WF_ON_TRACKING: Profile Values section, set the Site level Profile Value to Yes.10.Click Save , then click Close .Create Custom Business Events You can create custom business events in Application Composer that are visible for selection when configuring the Oracle CX Sales and B2B Service Adapter as a trigger connection in the Adapter Endpoint Configuration Wizard.You must access Application Composer through the Oracle Fusion Applications user interface.Select CRM Cloud from the Applications list in Application Composer to create the custom objects and promote them as custom events to be consumed by the Oracle CX Sales and B2B Service Adapter.See technical note 2535444.1 at My Oracle Support for instructions.Create an Integration User Account To invoke an Oracle CX Sales and B2B Service service catalog or event catalog web service from Oracle Integration, you create a separate user. |
4.In the Search Results section, click the icon under Go to Task .The Manage Trading Community Common Profile Options page is displayed.5.Select HZ_ENABLE_EVENT_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_ENABLE_EVENT_TRACKING page is displayed.6.In the HZ_ENABLE_EVENT_TRACKING:Profile Values section, set the Site level Profile Value to Yes.Chapter 2 Prerequisites for Creating a Connection 2-37.Click Save , then click Close .8.On the Manage Trading Community Common Profile Options page, select HZ_INVOKE_OBJ_WF_ON_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_INVOKE_OBJ_WF_ON_TRACKING page is displayed.9.In the HZ_INVOKE_OBJ_WF_ON_TRACKING: Profile Values section, set the Site level Profile Value to Yes.10.Click Save , then click Close .Create Custom Business Events You can create custom business events in Application Composer that are visible for selection when configuring the Oracle CX Sales and B2B Service Adapter as a trigger connection in the Adapter Endpoint Configuration Wizard.You must access Application Composer through the Oracle Fusion Applications user interface.Select CRM Cloud from the Applications list in Application Composer to create the custom objects and promote them as custom events to be consumed by the Oracle CX Sales and B2B Service Adapter.See technical note 2535444.1 at My Oracle Support for instructions.Create an Integration User Account To invoke an Oracle CX Sales and B2B Service service catalog or event catalog web service from Oracle Integration, you create a separate user.To create the integration user account: 1.Log in to the Oracle CX Sales and B2B Service with a user with system administrator privileges. |
The Manage Trading Community Common Profile Options page is displayed.5.Select HZ_ENABLE_EVENT_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_ENABLE_EVENT_TRACKING page is displayed.6.In the HZ_ENABLE_EVENT_TRACKING:Profile Values section, set the Site level Profile Value to Yes.Chapter 2 Prerequisites for Creating a Connection 2-37.Click Save , then click Close .8.On the Manage Trading Community Common Profile Options page, select HZ_INVOKE_OBJ_WF_ON_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_INVOKE_OBJ_WF_ON_TRACKING page is displayed.9.In the HZ_INVOKE_OBJ_WF_ON_TRACKING: Profile Values section, set the Site level Profile Value to Yes.10.Click Save , then click Close .Create Custom Business Events You can create custom business events in Application Composer that are visible for selection when configuring the Oracle CX Sales and B2B Service Adapter as a trigger connection in the Adapter Endpoint Configuration Wizard.You must access Application Composer through the Oracle Fusion Applications user interface.Select CRM Cloud from the Applications list in Application Composer to create the custom objects and promote them as custom events to be consumed by the Oracle CX Sales and B2B Service Adapter.See technical note 2535444.1 at My Oracle Support for instructions.Create an Integration User Account To invoke an Oracle CX Sales and B2B Service service catalog or event catalog web service from Oracle Integration, you create a separate user.To create the integration user account: 1.Log in to the Oracle CX Sales and B2B Service with a user with system administrator privileges.2.Navigate to Navigator > My Team > Manage Users . |
5.Select HZ_ENABLE_EVENT_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_ENABLE_EVENT_TRACKING page is displayed.6.In the HZ_ENABLE_EVENT_TRACKING:Profile Values section, set the Site level Profile Value to Yes.Chapter 2 Prerequisites for Creating a Connection 2-37.Click Save , then click Close .8.On the Manage Trading Community Common Profile Options page, select HZ_INVOKE_OBJ_WF_ON_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_INVOKE_OBJ_WF_ON_TRACKING page is displayed.9.In the HZ_INVOKE_OBJ_WF_ON_TRACKING: Profile Values section, set the Site level Profile Value to Yes.10.Click Save , then click Close .Create Custom Business Events You can create custom business events in Application Composer that are visible for selection when configuring the Oracle CX Sales and B2B Service Adapter as a trigger connection in the Adapter Endpoint Configuration Wizard.You must access Application Composer through the Oracle Fusion Applications user interface.Select CRM Cloud from the Applications list in Application Composer to create the custom objects and promote them as custom events to be consumed by the Oracle CX Sales and B2B Service Adapter.See technical note 2535444.1 at My Oracle Support for instructions.Create an Integration User Account To invoke an Oracle CX Sales and B2B Service service catalog or event catalog web service from Oracle Integration, you create a separate user.To create the integration user account: 1.Log in to the Oracle CX Sales and B2B Service with a user with system administrator privileges.2.Navigate to Navigator > My Team > Manage Users .The Manage Users page is displayed. |
The Manage Trading Community Common Profile Options page for the HZ_ENABLE_EVENT_TRACKING page is displayed.6.In the HZ_ENABLE_EVENT_TRACKING:Profile Values section, set the Site level Profile Value to Yes.Chapter 2 Prerequisites for Creating a Connection 2-37.Click Save , then click Close .8.On the Manage Trading Community Common Profile Options page, select HZ_INVOKE_OBJ_WF_ON_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_INVOKE_OBJ_WF_ON_TRACKING page is displayed.9.In the HZ_INVOKE_OBJ_WF_ON_TRACKING: Profile Values section, set the Site level Profile Value to Yes.10.Click Save , then click Close .Create Custom Business Events You can create custom business events in Application Composer that are visible for selection when configuring the Oracle CX Sales and B2B Service Adapter as a trigger connection in the Adapter Endpoint Configuration Wizard.You must access Application Composer through the Oracle Fusion Applications user interface.Select CRM Cloud from the Applications list in Application Composer to create the custom objects and promote them as custom events to be consumed by the Oracle CX Sales and B2B Service Adapter.See technical note 2535444.1 at My Oracle Support for instructions.Create an Integration User Account To invoke an Oracle CX Sales and B2B Service service catalog or event catalog web service from Oracle Integration, you create a separate user.To create the integration user account: 1.Log in to the Oracle CX Sales and B2B Service with a user with system administrator privileges.2.Navigate to Navigator > My Team > Manage Users .The Manage Users page is displayed.3.Click Manage Users . |
6.In the HZ_ENABLE_EVENT_TRACKING:Profile Values section, set the Site level Profile Value to Yes.Chapter 2 Prerequisites for Creating a Connection 2-37.Click Save , then click Close .8.On the Manage Trading Community Common Profile Options page, select HZ_INVOKE_OBJ_WF_ON_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_INVOKE_OBJ_WF_ON_TRACKING page is displayed.9.In the HZ_INVOKE_OBJ_WF_ON_TRACKING: Profile Values section, set the Site level Profile Value to Yes.10.Click Save , then click Close .Create Custom Business Events You can create custom business events in Application Composer that are visible for selection when configuring the Oracle CX Sales and B2B Service Adapter as a trigger connection in the Adapter Endpoint Configuration Wizard.You must access Application Composer through the Oracle Fusion Applications user interface.Select CRM Cloud from the Applications list in Application Composer to create the custom objects and promote them as custom events to be consumed by the Oracle CX Sales and B2B Service Adapter.See technical note 2535444.1 at My Oracle Support for instructions.Create an Integration User Account To invoke an Oracle CX Sales and B2B Service service catalog or event catalog web service from Oracle Integration, you create a separate user.To create the integration user account: 1.Log in to the Oracle CX Sales and B2B Service with a user with system administrator privileges.2.Navigate to Navigator > My Team > Manage Users .The Manage Users page is displayed.3.Click Manage Users .4.Click the Create New User icon beside Show Photo . |
8.On the Manage Trading Community Common Profile Options page, select HZ_INVOKE_OBJ_WF_ON_TRACKING .The Manage Trading Community Common Profile Options page for the HZ_INVOKE_OBJ_WF_ON_TRACKING page is displayed.9.In the HZ_INVOKE_OBJ_WF_ON_TRACKING: Profile Values section, set the Site level Profile Value to Yes.10.Click Save , then click Close .Create Custom Business Events You can create custom business events in Application Composer that are visible for selection when configuring the Oracle CX Sales and B2B Service Adapter as a trigger connection in the Adapter Endpoint Configuration Wizard.You must access Application Composer through the Oracle Fusion Applications user interface.Select CRM Cloud from the Applications list in Application Composer to create the custom objects and promote them as custom events to be consumed by the Oracle CX Sales and B2B Service Adapter.See technical note 2535444.1 at My Oracle Support for instructions.Create an Integration User Account To invoke an Oracle CX Sales and B2B Service service catalog or event catalog web service from Oracle Integration, you create a separate user.To create the integration user account: 1.Log in to the Oracle CX Sales and B2B Service with a user with system administrator privileges.2.Navigate to Navigator > My Team > Manage Users .The Manage Users page is displayed.3.Click Manage Users .4.Click the Create New User icon beside Show Photo .5.Enter the following information, and click Save . |
The Manage Trading Community Common Profile Options page for the HZ_INVOKE_OBJ_WF_ON_TRACKING page is displayed.9.In the HZ_INVOKE_OBJ_WF_ON_TRACKING: Profile Values section, set the Site level Profile Value to Yes.10.Click Save , then click Close .Create Custom Business Events You can create custom business events in Application Composer that are visible for selection when configuring the Oracle CX Sales and B2B Service Adapter as a trigger connection in the Adapter Endpoint Configuration Wizard.You must access Application Composer through the Oracle Fusion Applications user interface.Select CRM Cloud from the Applications list in Application Composer to create the custom objects and promote them as custom events to be consumed by the Oracle CX Sales and B2B Service Adapter.See technical note 2535444.1 at My Oracle Support for instructions.Create an Integration User Account To invoke an Oracle CX Sales and B2B Service service catalog or event catalog web service from Oracle Integration, you create a separate user.To create the integration user account: 1.Log in to the Oracle CX Sales and B2B Service with a user with system administrator privileges.2.Navigate to Navigator > My Team > Manage Users .The Manage Users page is displayed.3.Click Manage Users .4.Click the Create New User icon beside Show Photo .5.Enter the following information, and click Save .Field Description Last Name Enter CUSTOMER_OIC_INTEG_USER Email Enter a valid email address. |
9.In the HZ_INVOKE_OBJ_WF_ON_TRACKING: Profile Values section, set the Site level Profile Value to Yes.10.Click Save , then click Close .Create Custom Business Events You can create custom business events in Application Composer that are visible for selection when configuring the Oracle CX Sales and B2B Service Adapter as a trigger connection in the Adapter Endpoint Configuration Wizard.You must access Application Composer through the Oracle Fusion Applications user interface.Select CRM Cloud from the Applications list in Application Composer to create the custom objects and promote them as custom events to be consumed by the Oracle CX Sales and B2B Service Adapter.See technical note 2535444.1 at My Oracle Support for instructions.Create an Integration User Account To invoke an Oracle CX Sales and B2B Service service catalog or event catalog web service from Oracle Integration, you create a separate user.To create the integration user account: 1.Log in to the Oracle CX Sales and B2B Service with a user with system administrator privileges.2.Navigate to Navigator > My Team > Manage Users .The Manage Users page is displayed.3.Click Manage Users .4.Click the Create New User icon beside Show Photo .5.Enter the following information, and click Save .Field Description Last Name Enter CUSTOMER_OIC_INTEG_USER Email Enter a valid email address.Hire Date Enter the date. |
10.Click Save , then click Close .Create Custom Business Events You can create custom business events in Application Composer that are visible for selection when configuring the Oracle CX Sales and B2B Service Adapter as a trigger connection in the Adapter Endpoint Configuration Wizard.You must access Application Composer through the Oracle Fusion Applications user interface.Select CRM Cloud from the Applications list in Application Composer to create the custom objects and promote them as custom events to be consumed by the Oracle CX Sales and B2B Service Adapter.See technical note 2535444.1 at My Oracle Support for instructions.Create an Integration User Account To invoke an Oracle CX Sales and B2B Service service catalog or event catalog web service from Oracle Integration, you create a separate user.To create the integration user account: 1.Log in to the Oracle CX Sales and B2B Service with a user with system administrator privileges.2.Navigate to Navigator > My Team > Manage Users .The Manage Users page is displayed.3.Click Manage Users .4.Click the Create New User icon beside Show Photo .5.Enter the following information, and click Save .Field Description Last Name Enter CUSTOMER_OIC_INTEG_USER Email Enter a valid email address.Hire Date Enter the date.User Name Enter CUSTOMER_OIC_INTEG_USER . |
Create Custom Business Events You can create custom business events in Application Composer that are visible for selection when configuring the Oracle CX Sales and B2B Service Adapter as a trigger connection in the Adapter Endpoint Configuration Wizard.You must access Application Composer through the Oracle Fusion Applications user interface.Select CRM Cloud from the Applications list in Application Composer to create the custom objects and promote them as custom events to be consumed by the Oracle CX Sales and B2B Service Adapter.See technical note 2535444.1 at My Oracle Support for instructions.Create an Integration User Account To invoke an Oracle CX Sales and B2B Service service catalog or event catalog web service from Oracle Integration, you create a separate user.To create the integration user account: 1.Log in to the Oracle CX Sales and B2B Service with a user with system administrator privileges.2.Navigate to Navigator > My Team > Manage Users .The Manage Users page is displayed.3.Click Manage Users .4.Click the Create New User icon beside Show Photo .5.Enter the following information, and click Save .Field Description Last Name Enter CUSTOMER_OIC_INTEG_USER Email Enter a valid email address.Hire Date Enter the date.User Name Enter CUSTOMER_OIC_INTEG_USER .Person Type Enter Employee . |
You must access Application Composer through the Oracle Fusion Applications user interface.Select CRM Cloud from the Applications list in Application Composer to create the custom objects and promote them as custom events to be consumed by the Oracle CX Sales and B2B Service Adapter.See technical note 2535444.1 at My Oracle Support for instructions.Create an Integration User Account To invoke an Oracle CX Sales and B2B Service service catalog or event catalog web service from Oracle Integration, you create a separate user.To create the integration user account: 1.Log in to the Oracle CX Sales and B2B Service with a user with system administrator privileges.2.Navigate to Navigator > My Team > Manage Users .The Manage Users page is displayed.3.Click Manage Users .4.Click the Create New User icon beside Show Photo .5.Enter the following information, and click Save .Field Description Last Name Enter CUSTOMER_OIC_INTEG_USER Email Enter a valid email address.Hire Date Enter the date.User Name Enter CUSTOMER_OIC_INTEG_USER .Person Type Enter Employee .Legal Employer Select a valid legal organization. |
Select CRM Cloud from the Applications list in Application Composer to create the custom objects and promote them as custom events to be consumed by the Oracle CX Sales and B2B Service Adapter.See technical note 2535444.1 at My Oracle Support for instructions.Create an Integration User Account To invoke an Oracle CX Sales and B2B Service service catalog or event catalog web service from Oracle Integration, you create a separate user.To create the integration user account: 1.Log in to the Oracle CX Sales and B2B Service with a user with system administrator privileges.2.Navigate to Navigator > My Team > Manage Users .The Manage Users page is displayed.3.Click Manage Users .4.Click the Create New User icon beside Show Photo .5.Enter the following information, and click Save .Field Description Last Name Enter CUSTOMER_OIC_INTEG_USER Email Enter a valid email address.Hire Date Enter the date.User Name Enter CUSTOMER_OIC_INTEG_USER .Person Type Enter Employee .Legal Employer Select a valid legal organization.Business Unit Select a valid business unit. |
See technical note 2535444.1 at My Oracle Support for instructions.Create an Integration User Account To invoke an Oracle CX Sales and B2B Service service catalog or event catalog web service from Oracle Integration, you create a separate user.To create the integration user account: 1.Log in to the Oracle CX Sales and B2B Service with a user with system administrator privileges.2.Navigate to Navigator > My Team > Manage Users .The Manage Users page is displayed.3.Click Manage Users .4.Click the Create New User icon beside Show Photo .5.Enter the following information, and click Save .Field Description Last Name Enter CUSTOMER_OIC_INTEG_USER Email Enter a valid email address.Hire Date Enter the date.User Name Enter CUSTOMER_OIC_INTEG_USER .Person Type Enter Employee .Legal Employer Select a valid legal organization.Business Unit Select a valid business unit.Send user name and password Select this checkbox. |
Create an Integration User Account To invoke an Oracle CX Sales and B2B Service service catalog or event catalog web service from Oracle Integration, you create a separate user.To create the integration user account: 1.Log in to the Oracle CX Sales and B2B Service with a user with system administrator privileges.2.Navigate to Navigator > My Team > Manage Users .The Manage Users page is displayed.3.Click Manage Users .4.Click the Create New User icon beside Show Photo .5.Enter the following information, and click Save .Field Description Last Name Enter CUSTOMER_OIC_INTEG_USER Email Enter a valid email address.Hire Date Enter the date.User Name Enter CUSTOMER_OIC_INTEG_USER .Person Type Enter Employee .Legal Employer Select a valid legal organization.Business Unit Select a valid business unit.Send user name and password Select this checkbox.User Login Enter CUSTOMER_OIC_INTEG_USER . |
To create the integration user account: 1.Log in to the Oracle CX Sales and B2B Service with a user with system administrator privileges.2.Navigate to Navigator > My Team > Manage Users .The Manage Users page is displayed.3.Click Manage Users .4.Click the Create New User icon beside Show Photo .5.Enter the following information, and click Save .Field Description Last Name Enter CUSTOMER_OIC_INTEG_USER Email Enter a valid email address.Hire Date Enter the date.User Name Enter CUSTOMER_OIC_INTEG_USER .Person Type Enter Employee .Legal Employer Select a valid legal organization.Business Unit Select a valid business unit.Send user name and password Select this checkbox.User Login Enter CUSTOMER_OIC_INTEG_USER .Password Enter a password for the username. |
2.Navigate to Navigator > My Team > Manage Users .The Manage Users page is displayed.3.Click Manage Users .4.Click the Create New User icon beside Show Photo .5.Enter the following information, and click Save .Field Description Last Name Enter CUSTOMER_OIC_INTEG_USER Email Enter a valid email address.Hire Date Enter the date.User Name Enter CUSTOMER_OIC_INTEG_USER .Person Type Enter Employee .Legal Employer Select a valid legal organization.Business Unit Select a valid business unit.Send user name and password Select this checkbox.User Login Enter CUSTOMER_OIC_INTEG_USER .Password Enter a password for the username.A notification email is sent to the email address after the user is created.Chapter 2 Prerequisites for Creating a Connection 2-46.Log out of the Oracle CX Sales and B2B Service. |
The Manage Users page is displayed.3.Click Manage Users .4.Click the Create New User icon beside Show Photo .5.Enter the following information, and click Save .Field Description Last Name Enter CUSTOMER_OIC_INTEG_USER Email Enter a valid email address.Hire Date Enter the date.User Name Enter CUSTOMER_OIC_INTEG_USER .Person Type Enter Employee .Legal Employer Select a valid legal organization.Business Unit Select a valid business unit.Send user name and password Select this checkbox.User Login Enter CUSTOMER_OIC_INTEG_USER .Password Enter a password for the username.A notification email is sent to the email address after the user is created.Chapter 2 Prerequisites for Creating a Connection 2-46.Log out of the Oracle CX Sales and B2B Service.7.Log in to the Oracle CX Sales and B2B Service instance with CUSTOMER_OIC_INTEG_USER and the temporary password provided in the notification email. |
3.Click Manage Users .4.Click the Create New User icon beside Show Photo .5.Enter the following information, and click Save .Field Description Last Name Enter CUSTOMER_OIC_INTEG_USER Email Enter a valid email address.Hire Date Enter the date.User Name Enter CUSTOMER_OIC_INTEG_USER .Person Type Enter Employee .Legal Employer Select a valid legal organization.Business Unit Select a valid business unit.Send user name and password Select this checkbox.User Login Enter CUSTOMER_OIC_INTEG_USER .Password Enter a password for the username.A notification email is sent to the email address after the user is created.Chapter 2 Prerequisites for Creating a Connection 2-46.Log out of the Oracle CX Sales and B2B Service.7.Log in to the Oracle CX Sales and B2B Service instance with CUSTOMER_OIC_INTEG_USER and the temporary password provided in the notification email.8.Change the password after logging in initially. |
4.Click the Create New User icon beside Show Photo .5.Enter the following information, and click Save .Field Description Last Name Enter CUSTOMER_OIC_INTEG_USER Email Enter a valid email address.Hire Date Enter the date.User Name Enter CUSTOMER_OIC_INTEG_USER .Person Type Enter Employee .Legal Employer Select a valid legal organization.Business Unit Select a valid business unit.Send user name and password Select this checkbox.User Login Enter CUSTOMER_OIC_INTEG_USER .Password Enter a password for the username.A notification email is sent to the email address after the user is created.Chapter 2 Prerequisites for Creating a Connection 2-46.Log out of the Oracle CX Sales and B2B Service.7.Log in to the Oracle CX Sales and B2B Service instance with CUSTOMER_OIC_INTEG_USER and the temporary password provided in the notification email.8.Change the password after logging in initially.The Oracle CX Sales and B2B Service page appears. |
5.Enter the following information, and click Save .Field Description Last Name Enter CUSTOMER_OIC_INTEG_USER Email Enter a valid email address.Hire Date Enter the date.User Name Enter CUSTOMER_OIC_INTEG_USER .Person Type Enter Employee .Legal Employer Select a valid legal organization.Business Unit Select a valid business unit.Send user name and password Select this checkbox.User Login Enter CUSTOMER_OIC_INTEG_USER .Password Enter a password for the username.A notification email is sent to the email address after the user is created.Chapter 2 Prerequisites for Creating a Connection 2-46.Log out of the Oracle CX Sales and B2B Service.7.Log in to the Oracle CX Sales and B2B Service instance with CUSTOMER_OIC_INTEG_USER and the temporary password provided in the notification email.8.Change the password after logging in initially.The Oracle CX Sales and B2B Service page appears.9.Log out of the Oracle CX Sales and B2B Service. |
Field Description Last Name Enter CUSTOMER_OIC_INTEG_USER Email Enter a valid email address.Hire Date Enter the date.User Name Enter CUSTOMER_OIC_INTEG_USER .Person Type Enter Employee .Legal Employer Select a valid legal organization.Business Unit Select a valid business unit.Send user name and password Select this checkbox.User Login Enter CUSTOMER_OIC_INTEG_USER .Password Enter a password for the username.A notification email is sent to the email address after the user is created.Chapter 2 Prerequisites for Creating a Connection 2-46.Log out of the Oracle CX Sales and B2B Service.7.Log in to the Oracle CX Sales and B2B Service instance with CUSTOMER_OIC_INTEG_USER and the temporary password provided in the notification email.8.Change the password after logging in initially.The Oracle CX Sales and B2B Service page appears.9.Log out of the Oracle CX Sales and B2B Service.Assign Integration Roles You associate a user with roles and privileges in Oracle Authorization Policy Manager on the Oracle Entitlements Server for Releases 10 and 11. |
Hire Date Enter the date.User Name Enter CUSTOMER_OIC_INTEG_USER .Person Type Enter Employee .Legal Employer Select a valid legal organization.Business Unit Select a valid business unit.Send user name and password Select this checkbox.User Login Enter CUSTOMER_OIC_INTEG_USER .Password Enter a password for the username.A notification email is sent to the email address after the user is created.Chapter 2 Prerequisites for Creating a Connection 2-46.Log out of the Oracle CX Sales and B2B Service.7.Log in to the Oracle CX Sales and B2B Service instance with CUSTOMER_OIC_INTEG_USER and the temporary password provided in the notification email.8.Change the password after logging in initially.The Oracle CX Sales and B2B Service page appears.9.Log out of the Oracle CX Sales and B2B Service.Assign Integration Roles You associate a user with roles and privileges in Oracle Authorization Policy Manager on the Oracle Entitlements Server for Releases 10 and 11.If using Releases 12 and later, you use the Security Console to manage users and roles. |
User Name Enter CUSTOMER_OIC_INTEG_USER .Person Type Enter Employee .Legal Employer Select a valid legal organization.Business Unit Select a valid business unit.Send user name and password Select this checkbox.User Login Enter CUSTOMER_OIC_INTEG_USER .Password Enter a password for the username.A notification email is sent to the email address after the user is created.Chapter 2 Prerequisites for Creating a Connection 2-46.Log out of the Oracle CX Sales and B2B Service.7.Log in to the Oracle CX Sales and B2B Service instance with CUSTOMER_OIC_INTEG_USER and the temporary password provided in the notification email.8.Change the password after logging in initially.The Oracle CX Sales and B2B Service page appears.9.Log out of the Oracle CX Sales and B2B Service.Assign Integration Roles You associate a user with roles and privileges in Oracle Authorization Policy Manager on the Oracle Entitlements Server for Releases 10 and 11.If using Releases 12 and later, you use the Security Console to manage users and roles.You can configure an Oracle Integration instance to use the Username Password Token security policy to access the resources in an Oracle CX Sales and B2B Service Adapter instance. |
Person Type Enter Employee .Legal Employer Select a valid legal organization.Business Unit Select a valid business unit.Send user name and password Select this checkbox.User Login Enter CUSTOMER_OIC_INTEG_USER .Password Enter a password for the username.A notification email is sent to the email address after the user is created.Chapter 2 Prerequisites for Creating a Connection 2-46.Log out of the Oracle CX Sales and B2B Service.7.Log in to the Oracle CX Sales and B2B Service instance with CUSTOMER_OIC_INTEG_USER and the temporary password provided in the notification email.8.Change the password after logging in initially.The Oracle CX Sales and B2B Service page appears.9.Log out of the Oracle CX Sales and B2B Service.Assign Integration Roles You associate a user with roles and privileges in Oracle Authorization Policy Manager on the Oracle Entitlements Server for Releases 10 and 11.If using Releases 12 and later, you use the Security Console to manage users and roles.You can configure an Oracle Integration instance to use the Username Password Token security policy to access the resources in an Oracle CX Sales and B2B Service Adapter instance.An Oracle CX Sales and B2B Service Adapter instance exposes service catalogs and event catalogs to Oracle Integration. |
Legal Employer Select a valid legal organization.Business Unit Select a valid business unit.Send user name and password Select this checkbox.User Login Enter CUSTOMER_OIC_INTEG_USER .Password Enter a password for the username.A notification email is sent to the email address after the user is created.Chapter 2 Prerequisites for Creating a Connection 2-46.Log out of the Oracle CX Sales and B2B Service.7.Log in to the Oracle CX Sales and B2B Service instance with CUSTOMER_OIC_INTEG_USER and the temporary password provided in the notification email.8.Change the password after logging in initially.The Oracle CX Sales and B2B Service page appears.9.Log out of the Oracle CX Sales and B2B Service.Assign Integration Roles You associate a user with roles and privileges in Oracle Authorization Policy Manager on the Oracle Entitlements Server for Releases 10 and 11.If using Releases 12 and later, you use the Security Console to manage users and roles.You can configure an Oracle Integration instance to use the Username Password Token security policy to access the resources in an Oracle CX Sales and B2B Service Adapter instance.An Oracle CX Sales and B2B Service Adapter instance exposes service catalogs and event catalogs to Oracle Integration.These resources are secured in the Oracle CX Sales and B2B Service Adapter. |
Business Unit Select a valid business unit.Send user name and password Select this checkbox.User Login Enter CUSTOMER_OIC_INTEG_USER .Password Enter a password for the username.A notification email is sent to the email address after the user is created.Chapter 2 Prerequisites for Creating a Connection 2-46.Log out of the Oracle CX Sales and B2B Service.7.Log in to the Oracle CX Sales and B2B Service instance with CUSTOMER_OIC_INTEG_USER and the temporary password provided in the notification email.8.Change the password after logging in initially.The Oracle CX Sales and B2B Service page appears.9.Log out of the Oracle CX Sales and B2B Service.Assign Integration Roles You associate a user with roles and privileges in Oracle Authorization Policy Manager on the Oracle Entitlements Server for Releases 10 and 11.If using Releases 12 and later, you use the Security Console to manage users and roles.You can configure an Oracle Integration instance to use the Username Password Token security policy to access the resources in an Oracle CX Sales and B2B Service Adapter instance.An Oracle CX Sales and B2B Service Adapter instance exposes service catalogs and event catalogs to Oracle Integration.These resources are secured in the Oracle CX Sales and B2B Service Adapter.You need to assign the required roles and privileges to a user. |
Send user name and password Select this checkbox.User Login Enter CUSTOMER_OIC_INTEG_USER .Password Enter a password for the username.A notification email is sent to the email address after the user is created.Chapter 2 Prerequisites for Creating a Connection 2-46.Log out of the Oracle CX Sales and B2B Service.7.Log in to the Oracle CX Sales and B2B Service instance with CUSTOMER_OIC_INTEG_USER and the temporary password provided in the notification email.8.Change the password after logging in initially.The Oracle CX Sales and B2B Service page appears.9.Log out of the Oracle CX Sales and B2B Service.Assign Integration Roles You associate a user with roles and privileges in Oracle Authorization Policy Manager on the Oracle Entitlements Server for Releases 10 and 11.If using Releases 12 and later, you use the Security Console to manage users and roles.You can configure an Oracle Integration instance to use the Username Password Token security policy to access the resources in an Oracle CX Sales and B2B Service Adapter instance.An Oracle CX Sales and B2B Service Adapter instance exposes service catalogs and event catalogs to Oracle Integration.These resources are secured in the Oracle CX Sales and B2B Service Adapter.You need to assign the required roles and privileges to a user.Note: For prebuilt integrations, you must use the name CUSTOMER_OIC_INTEG_USER . |
User Login Enter CUSTOMER_OIC_INTEG_USER .Password Enter a password for the username.A notification email is sent to the email address after the user is created.Chapter 2 Prerequisites for Creating a Connection 2-46.Log out of the Oracle CX Sales and B2B Service.7.Log in to the Oracle CX Sales and B2B Service instance with CUSTOMER_OIC_INTEG_USER and the temporary password provided in the notification email.8.Change the password after logging in initially.The Oracle CX Sales and B2B Service page appears.9.Log out of the Oracle CX Sales and B2B Service.Assign Integration Roles You associate a user with roles and privileges in Oracle Authorization Policy Manager on the Oracle Entitlements Server for Releases 10 and 11.If using Releases 12 and later, you use the Security Console to manage users and roles.You can configure an Oracle Integration instance to use the Username Password Token security policy to access the resources in an Oracle CX Sales and B2B Service Adapter instance.An Oracle CX Sales and B2B Service Adapter instance exposes service catalogs and event catalogs to Oracle Integration.These resources are secured in the Oracle CX Sales and B2B Service Adapter.You need to assign the required roles and privileges to a user.Note: For prebuilt integrations, you must use the name CUSTOMER_OIC_INTEG_USER .In prebuilt integrations, connections and filter expressions for echo suppression refer to CUSTOMER_OIC_INTEG_USER as the user name. |
Password Enter a password for the username.A notification email is sent to the email address after the user is created.Chapter 2 Prerequisites for Creating a Connection 2-46.Log out of the Oracle CX Sales and B2B Service.7.Log in to the Oracle CX Sales and B2B Service instance with CUSTOMER_OIC_INTEG_USER and the temporary password provided in the notification email.8.Change the password after logging in initially.The Oracle CX Sales and B2B Service page appears.9.Log out of the Oracle CX Sales and B2B Service.Assign Integration Roles You associate a user with roles and privileges in Oracle Authorization Policy Manager on the Oracle Entitlements Server for Releases 10 and 11.If using Releases 12 and later, you use the Security Console to manage users and roles.You can configure an Oracle Integration instance to use the Username Password Token security policy to access the resources in an Oracle CX Sales and B2B Service Adapter instance.An Oracle CX Sales and B2B Service Adapter instance exposes service catalogs and event catalogs to Oracle Integration.These resources are secured in the Oracle CX Sales and B2B Service Adapter.You need to assign the required roles and privileges to a user.Note: For prebuilt integrations, you must use the name CUSTOMER_OIC_INTEG_USER .In prebuilt integrations, connections and filter expressions for echo suppression refer to CUSTOMER_OIC_INTEG_USER as the user name.For new integrations, the user name can be anything. |
A notification email is sent to the email address after the user is created.Chapter 2 Prerequisites for Creating a Connection 2-46.Log out of the Oracle CX Sales and B2B Service.7.Log in to the Oracle CX Sales and B2B Service instance with CUSTOMER_OIC_INTEG_USER and the temporary password provided in the notification email.8.Change the password after logging in initially.The Oracle CX Sales and B2B Service page appears.9.Log out of the Oracle CX Sales and B2B Service.Assign Integration Roles You associate a user with roles and privileges in Oracle Authorization Policy Manager on the Oracle Entitlements Server for Releases 10 and 11.If using Releases 12 and later, you use the Security Console to manage users and roles.You can configure an Oracle Integration instance to use the Username Password Token security policy to access the resources in an Oracle CX Sales and B2B Service Adapter instance.An Oracle CX Sales and B2B Service Adapter instance exposes service catalogs and event catalogs to Oracle Integration.These resources are secured in the Oracle CX Sales and B2B Service Adapter.You need to assign the required roles and privileges to a user.Note: For prebuilt integrations, you must use the name CUSTOMER_OIC_INTEG_USER .In prebuilt integrations, connections and filter expressions for echo suppression refer to CUSTOMER_OIC_INTEG_USER as the user name.For new integrations, the user name can be anything.Role Description ALL_INTEGRATION_POINTS_ALL_DATA Starting with release 12, this role is no longer supported. |
7.Log in to the Oracle CX Sales and B2B Service instance with CUSTOMER_OIC_INTEG_USER and the temporary password provided in the notification email.8.Change the password after logging in initially.The Oracle CX Sales and B2B Service page appears.9.Log out of the Oracle CX Sales and B2B Service.Assign Integration Roles You associate a user with roles and privileges in Oracle Authorization Policy Manager on the Oracle Entitlements Server for Releases 10 and 11.If using Releases 12 and later, you use the Security Console to manage users and roles.You can configure an Oracle Integration instance to use the Username Password Token security policy to access the resources in an Oracle CX Sales and B2B Service Adapter instance.An Oracle CX Sales and B2B Service Adapter instance exposes service catalogs and event catalogs to Oracle Integration.These resources are secured in the Oracle CX Sales and B2B Service Adapter.You need to assign the required roles and privileges to a user.Note: For prebuilt integrations, you must use the name CUSTOMER_OIC_INTEG_USER .In prebuilt integrations, connections and filter expressions for echo suppression refer to CUSTOMER_OIC_INTEG_USER as the user name.For new integrations, the user name can be anything.Role Description ALL_INTEGRATION_POINTS_ALL_DATA Starting with release 12, this role is no longer supported.When existing customers upgrade to release 12, users with this role continue using it, although it is hidden from the Security Console. |
8.Change the password after logging in initially.The Oracle CX Sales and B2B Service page appears.9.Log out of the Oracle CX Sales and B2B Service.Assign Integration Roles You associate a user with roles and privileges in Oracle Authorization Policy Manager on the Oracle Entitlements Server for Releases 10 and 11.If using Releases 12 and later, you use the Security Console to manage users and roles.You can configure an Oracle Integration instance to use the Username Password Token security policy to access the resources in an Oracle CX Sales and B2B Service Adapter instance.An Oracle CX Sales and B2B Service Adapter instance exposes service catalogs and event catalogs to Oracle Integration.These resources are secured in the Oracle CX Sales and B2B Service Adapter.You need to assign the required roles and privileges to a user.Note: For prebuilt integrations, you must use the name CUSTOMER_OIC_INTEG_USER .In prebuilt integrations, connections and filter expressions for echo suppression refer to CUSTOMER_OIC_INTEG_USER as the user name.For new integrations, the user name can be anything.Role Description ALL_INTEGRATION_POINTS_ALL_DATA Starting with release 12, this role is no longer supported.When existing customers upgrade to release 12, users with this role continue using it, although it is hidden from the Security Console.If you create a new integration user in release 12 or later, you cannot assign this role. |
The Oracle CX Sales and B2B Service page appears.9.Log out of the Oracle CX Sales and B2B Service.Assign Integration Roles You associate a user with roles and privileges in Oracle Authorization Policy Manager on the Oracle Entitlements Server for Releases 10 and 11.If using Releases 12 and later, you use the Security Console to manage users and roles.You can configure an Oracle Integration instance to use the Username Password Token security policy to access the resources in an Oracle CX Sales and B2B Service Adapter instance.An Oracle CX Sales and B2B Service Adapter instance exposes service catalogs and event catalogs to Oracle Integration.These resources are secured in the Oracle CX Sales and B2B Service Adapter.You need to assign the required roles and privileges to a user.Note: For prebuilt integrations, you must use the name CUSTOMER_OIC_INTEG_USER .In prebuilt integrations, connections and filter expressions for echo suppression refer to CUSTOMER_OIC_INTEG_USER as the user name.For new integrations, the user name can be anything.Role Description ALL_INTEGRATION_POINTS_ALL_DATA Starting with release 12, this role is no longer supported.When existing customers upgrade to release 12, users with this role continue using it, although it is hidden from the Security Console.If you create a new integration user in release 12 or later, you cannot assign this role.Customer Relationship Management Application AdministratorThis role is supported in releases 12 and later. |
9.Log out of the Oracle CX Sales and B2B Service.Assign Integration Roles You associate a user with roles and privileges in Oracle Authorization Policy Manager on the Oracle Entitlements Server for Releases 10 and 11.If using Releases 12 and later, you use the Security Console to manage users and roles.You can configure an Oracle Integration instance to use the Username Password Token security policy to access the resources in an Oracle CX Sales and B2B Service Adapter instance.An Oracle CX Sales and B2B Service Adapter instance exposes service catalogs and event catalogs to Oracle Integration.These resources are secured in the Oracle CX Sales and B2B Service Adapter.You need to assign the required roles and privileges to a user.Note: For prebuilt integrations, you must use the name CUSTOMER_OIC_INTEG_USER .In prebuilt integrations, connections and filter expressions for echo suppression refer to CUSTOMER_OIC_INTEG_USER as the user name.For new integrations, the user name can be anything.Role Description ALL_INTEGRATION_POINTS_ALL_DATA Starting with release 12, this role is no longer supported.When existing customers upgrade to release 12, users with this role continue using it, although it is hidden from the Security Console.If you create a new integration user in release 12 or later, you cannot assign this role.Customer Relationship Management Application AdministratorThis role is supported in releases 12 and later.SOAOperator This role is required to receive business events. |
Assign Integration Roles You associate a user with roles and privileges in Oracle Authorization Policy Manager on the Oracle Entitlements Server for Releases 10 and 11.If using Releases 12 and later, you use the Security Console to manage users and roles.You can configure an Oracle Integration instance to use the Username Password Token security policy to access the resources in an Oracle CX Sales and B2B Service Adapter instance.An Oracle CX Sales and B2B Service Adapter instance exposes service catalogs and event catalogs to Oracle Integration.These resources are secured in the Oracle CX Sales and B2B Service Adapter.You need to assign the required roles and privileges to a user.Note: For prebuilt integrations, you must use the name CUSTOMER_OIC_INTEG_USER .In prebuilt integrations, connections and filter expressions for echo suppression refer to CUSTOMER_OIC_INTEG_USER as the user name.For new integrations, the user name can be anything.Role Description ALL_INTEGRATION_POINTS_ALL_DATA Starting with release 12, this role is no longer supported.When existing customers upgrade to release 12, users with this role continue using it, although it is hidden from the Security Console.If you create a new integration user in release 12 or later, you cannot assign this role.Customer Relationship Management Application AdministratorThis role is supported in releases 12 and later.SOAOperator This role is required to receive business events.FND_MANAGE_CATALOG_SERVICE_PRIV Role for managing the web services catalog. |
If using Releases 12 and later, you use the Security Console to manage users and roles.You can configure an Oracle Integration instance to use the Username Password Token security policy to access the resources in an Oracle CX Sales and B2B Service Adapter instance.An Oracle CX Sales and B2B Service Adapter instance exposes service catalogs and event catalogs to Oracle Integration.These resources are secured in the Oracle CX Sales and B2B Service Adapter.You need to assign the required roles and privileges to a user.Note: For prebuilt integrations, you must use the name CUSTOMER_OIC_INTEG_USER .In prebuilt integrations, connections and filter expressions for echo suppression refer to CUSTOMER_OIC_INTEG_USER as the user name.For new integrations, the user name can be anything.Role Description ALL_INTEGRATION_POINTS_ALL_DATA Starting with release 12, this role is no longer supported.When existing customers upgrade to release 12, users with this role continue using it, although it is hidden from the Security Console.If you create a new integration user in release 12 or later, you cannot assign this role.Customer Relationship Management Application AdministratorThis role is supported in releases 12 and later.SOAOperator This role is required to receive business events.FND_MANAGE_CATALOG_SERVICE_PRIV Role for managing the web services catalog.Additional roles may be required per each interface requirement. |
You can configure an Oracle Integration instance to use the Username Password Token security policy to access the resources in an Oracle CX Sales and B2B Service Adapter instance.An Oracle CX Sales and B2B Service Adapter instance exposes service catalogs and event catalogs to Oracle Integration.These resources are secured in the Oracle CX Sales and B2B Service Adapter.You need to assign the required roles and privileges to a user.Note: For prebuilt integrations, you must use the name CUSTOMER_OIC_INTEG_USER .In prebuilt integrations, connections and filter expressions for echo suppression refer to CUSTOMER_OIC_INTEG_USER as the user name.For new integrations, the user name can be anything.Role Description ALL_INTEGRATION_POINTS_ALL_DATA Starting with release 12, this role is no longer supported.When existing customers upgrade to release 12, users with this role continue using it, although it is hidden from the Security Console.If you create a new integration user in release 12 or later, you cannot assign this role.Customer Relationship Management Application AdministratorThis role is supported in releases 12 and later.SOAOperator This role is required to receive business events.FND_MANAGE_CATALOG_SERVICE_PRIV Role for managing the web services catalog.Additional roles may be required per each interface requirement.Note: You must have administrator privileges in Oracle Authorization Policy Manager to perform the following steps.Chapter 2 Prerequisites for Creating a Connection 2-5Assigning Integration Roles in Releases 12 and Later Use the Security Console to manage application security such as roles, users, certificates, and administration tasks. |
An Oracle CX Sales and B2B Service Adapter instance exposes service catalogs and event catalogs to Oracle Integration.These resources are secured in the Oracle CX Sales and B2B Service Adapter.You need to assign the required roles and privileges to a user.Note: For prebuilt integrations, you must use the name CUSTOMER_OIC_INTEG_USER .In prebuilt integrations, connections and filter expressions for echo suppression refer to CUSTOMER_OIC_INTEG_USER as the user name.For new integrations, the user name can be anything.Role Description ALL_INTEGRATION_POINTS_ALL_DATA Starting with release 12, this role is no longer supported.When existing customers upgrade to release 12, users with this role continue using it, although it is hidden from the Security Console.If you create a new integration user in release 12 or later, you cannot assign this role.Customer Relationship Management Application AdministratorThis role is supported in releases 12 and later.SOAOperator This role is required to receive business events.FND_MANAGE_CATALOG_SERVICE_PRIV Role for managing the web services catalog.Additional roles may be required per each interface requirement.Note: You must have administrator privileges in Oracle Authorization Policy Manager to perform the following steps.Chapter 2 Prerequisites for Creating a Connection 2-5Assigning Integration Roles in Releases 12 and Later Use the Security Console to manage application security such as roles, users, certificates, and administration tasks.Access to the Security Console is provided by the predefined Security Manager role. |
These resources are secured in the Oracle CX Sales and B2B Service Adapter.You need to assign the required roles and privileges to a user.Note: For prebuilt integrations, you must use the name CUSTOMER_OIC_INTEG_USER .In prebuilt integrations, connections and filter expressions for echo suppression refer to CUSTOMER_OIC_INTEG_USER as the user name.For new integrations, the user name can be anything.Role Description ALL_INTEGRATION_POINTS_ALL_DATA Starting with release 12, this role is no longer supported.When existing customers upgrade to release 12, users with this role continue using it, although it is hidden from the Security Console.If you create a new integration user in release 12 or later, you cannot assign this role.Customer Relationship Management Application AdministratorThis role is supported in releases 12 and later.SOAOperator This role is required to receive business events.FND_MANAGE_CATALOG_SERVICE_PRIV Role for managing the web services catalog.Additional roles may be required per each interface requirement.Note: You must have administrator privileges in Oracle Authorization Policy Manager to perform the following steps.Chapter 2 Prerequisites for Creating a Connection 2-5Assigning Integration Roles in Releases 12 and Later Use the Security Console to manage application security such as roles, users, certificates, and administration tasks.Access to the Security Console is provided by the predefined Security Manager role.Access the Security Console in the following ways: Use the Manage Job Roles or Manage Duties tasks in the Setup and Maintenance work area. |
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