text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
What do I do after the ATM takes my card.
|
{
"text": "What do I do after the ATM takes my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9907767176628113
},
{
"label": "POSITIVE",
"score": 0.009223255328834057
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 18
}
|
Default
| null | null |
I got charged two times for a transaction
|
{
"text": "I got charged two times for a transaction"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9800053834915161
},
{
"label": "POSITIVE",
"score": 0.019994618371129036
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.
|
{
"text": "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994465708732605
},
{
"label": "POSITIVE",
"score": 0.0005534281372092664
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
There has been a payment in the App that has not be done by me.
|
{
"text": "There has been a payment in the App that has not be done by me."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9939060807228088
},
{
"label": "POSITIVE",
"score": 0.006093974690884352
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
I was told I would be getting a refund but I have yet to see it
|
{
"text": "I was told I would be getting a refund but I have yet to see it"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9940236210823059
},
{
"label": "POSITIVE",
"score": 0.0059763770550489426
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
Can I possibly change my currency to another?
|
{
"text": "Can I possibly change my currency to another?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991104006767273
},
{
"label": "POSITIVE",
"score": 0.0008895691717043519
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null |
I would like to exchange currency What types are there?
|
{
"text": "I would like to exchange currency What types are there?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9909640550613403
},
{
"label": "POSITIVE",
"score": 0.00903592724353075
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null |
How do I top up by cheque?
|
{
"text": "How do I top up by cheque?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9954873919487
},
{
"label": "POSITIVE",
"score": 0.0045126061886549
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
When will it be delivered to the US?
|
{
"text": "When will it be delivered to the US?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989268183708191
},
{
"label": "POSITIVE",
"score": 0.0010731043294072151
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
Is there a charge for transfers?
|
{
"text": "Is there a charge for transfers?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980073571205139
},
{
"label": "POSITIVE",
"score": 0.0019926519598811865
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
I did not receive the correct amount of cash.
|
{
"text": "I did not receive the correct amount of cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999764621257782
},
{
"label": "POSITIVE",
"score": 0.00023535630316473544
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
can you assist me in activating my card?
|
{
"text": "can you assist me in activating my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.5182843208312988
},
{
"label": "POSITIVE",
"score": 0.48171567916870117
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
I purchased this item and would like a refund
|
{
"text": "I purchased this item and would like a refund"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9861705303192139
},
{
"label": "POSITIVE",
"score": 0.013829451985657215
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
is my pin the same as my passcode
|
{
"text": "is my pin the same as my passcode"
}
|
[
{
"label": "NEGATIVE",
"score": 0.994724690914154
},
{
"label": "POSITIVE",
"score": 0.005275325383991003
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 38
}
|
Default
| null | null |
Why isn't my id verified?
|
{
"text": "Why isn't my id verified?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991821646690369
},
{
"label": "POSITIVE",
"score": 0.0008177870768122375
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 68
}
|
Default
| null | null |
What do I do if I already had a card with you guys?
|
{
"text": "What do I do if I already had a card with you guys?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992910623550415
},
{
"label": "POSITIVE",
"score": 0.0007088535348884761
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
Can currencies be exchanged on this app?
|
{
"text": "Can currencies be exchanged on this app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9955059289932251
},
{
"label": "POSITIVE",
"score": 0.004494049586355686
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null |
I haven't been able to complete any transactions on my card today. Do you know what's wrong?
|
{
"text": "I haven't been able to complete any transactions on my card today. Do you know what's wrong?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996322393417358
},
{
"label": "POSITIVE",
"score": 0.00036778778303414583
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null |
What type of fiat currencies do you support?
|
{
"text": "What type of fiat currencies do you support?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9940821528434753
},
{
"label": "POSITIVE",
"score": 0.005917842499911785
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 36
}
|
Default
| null | null |
Is there something wrong with the ATM? It would not let me pull cash out of my account.
|
{
"text": "Is there something wrong with the ATM? It would not let me pull cash out of my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9915040135383606
},
{
"label": "POSITIVE",
"score": 0.008495928719639778
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
Where can I find the auto-top up feature?
|
{
"text": "Where can I find the auto-top up feature?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.0011374630266800523
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
My top up is giving me problems. What is wrong with it?
|
{
"text": "My top up is giving me problems. What is wrong with it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996606111526489
},
{
"label": "POSITIVE",
"score": 0.0003393926890566945
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null |
Can I change from AUD to GBP?
|
{
"text": "Can I change from AUD to GBP?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981979727745056
},
{
"label": "POSITIVE",
"score": 0.0018020200077444315
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null |
I think that somebody is utilizing my card without my authorization!
|
{
"text": "I think that somebody is utilizing my card without my authorization!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995970129966736
},
{
"label": "POSITIVE",
"score": 0.00040302949491888285
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
Why is verification for my identity needed?
|
{
"text": "Why is verification for my identity needed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979225993156433
},
{
"label": "POSITIVE",
"score": 0.002077473094686866
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
I moved, can I edit my personal details?
|
{
"text": "I moved, can I edit my personal details?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9895805716514587
},
{
"label": "POSITIVE",
"score": 0.010419459082186222
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
let me know how many disposable cards I can have?
|
{
"text": "let me know how many disposable cards I can have?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995052814483643
},
{
"label": "POSITIVE",
"score": 0.0004946925328113139
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
I can't find how to top up my account with a check. Where is that?
|
{
"text": "I can't find how to top up my account with a check. Where is that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996461868286133
},
{
"label": "POSITIVE",
"score": 0.0003538087476044893
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
This exchange rate on my purchase is wrong.
|
{
"text": "This exchange rate on my purchase is wrong."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996863603591919
},
{
"label": "POSITIVE",
"score": 0.0003137079766020179
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.
|
{
"text": "What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997578263282776
},
{
"label": "POSITIVE",
"score": 0.00024223032232839614
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
Why won't my top up go through?
|
{
"text": "Why won't my top up go through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9946135878562927
},
{
"label": "POSITIVE",
"score": 0.00538638886064291
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
A fee came along with me paying with card
|
{
"text": "A fee came along with me paying with card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8065512180328369
},
{
"label": "POSITIVE",
"score": 0.1934487372636795
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
When I topped up the app reverted it.
|
{
"text": "When I topped up the app reverted it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9901858568191528
},
{
"label": "POSITIVE",
"score": 0.00981419999152422
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
My account was charged twice for one purchase
|
{
"text": "My account was charged twice for one purchase"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9824015498161316
},
{
"label": "POSITIVE",
"score": 0.01759849488735199
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
Tell me why there is an extra charge when I used an ATM?
|
{
"text": "Tell me why there is an extra charge when I used an ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993504881858826
},
{
"label": "POSITIVE",
"score": 0.0006494669360108674
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
Are you able to delete my account?
|
{
"text": "Are you able to delete my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992331266403198
},
{
"label": "POSITIVE",
"score": 0.000766861136071384
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
Explain pending transactions.
|
{
"text": "Explain pending transactions."
}
|
[
{
"label": "NEGATIVE",
"score": 0.3711848855018616
},
{
"label": "POSITIVE",
"score": 0.6288150548934937
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null |
I got double charged from something, what can I do?
|
{
"text": "I got double charged from something, what can I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9919479489326477
},
{
"label": "POSITIVE",
"score": 0.008052017539739609
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?
|
{
"text": "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994996786117554
},
{
"label": "POSITIVE",
"score": 0.000500254740472883
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?
|
{
"text": "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996305704116821
},
{
"label": "POSITIVE",
"score": 0.0003693974867928773
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
If my card is going to expire this month, do I need to order a new one?
|
{
"text": "If my card is going to expire this month, do I need to order a new one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988829493522644
},
{
"label": "POSITIVE",
"score": 0.0011171099031344056
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null |
I made a payment but the app cancelled it.
|
{
"text": "I made a payment but the app cancelled it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990228414535522
},
{
"label": "POSITIVE",
"score": 0.0009771866025403142
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
There's a payment showing in the app today even though I have not used my card at all. I want a refund.
|
{
"text": "There's a payment showing in the app today even though I have not used my card at all. I want a refund."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9908484220504761
},
{
"label": "POSITIVE",
"score": 0.009151513688266277
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
A WD was just made on my account, but it was not me and I still have my card. What to do?
|
{
"text": "A WD was just made on my account, but it was not me and I still have my card. What to do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9962080717086792
},
{
"label": "POSITIVE",
"score": 0.003791871713474393
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
I have a disposable card but it does not work?
|
{
"text": "I have a disposable card but it does not work?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.00027984363259747624
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 72
}
|
Default
| null | null |
I was charged an extra dollar on my account and would like to know the reason.
|
{
"text": "I was charged an extra dollar on my account and would like to know the reason."
}
|
[
{
"label": "NEGATIVE",
"score": 0.7461080551147461
},
{
"label": "POSITIVE",
"score": 0.25389188528060913
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
How long is the wait for a money transfer to post?
|
{
"text": "How long is the wait for a money transfer to post?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999406099319458
},
{
"label": "POSITIVE",
"score": 0.0005939368274994195
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
I would really like a physical card.
|
{
"text": "I would really like a physical card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.02342715859413147
},
{
"label": "POSITIVE",
"score": 0.9765728116035461
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
There is a repeat charge for the same item
|
{
"text": "There is a repeat charge for the same item"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950215816497803
},
{
"label": "POSITIVE",
"score": 0.004978420212864876
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
Can I use check to deposit?
|
{
"text": "Can I use check to deposit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9961438179016113
},
{
"label": "POSITIVE",
"score": 0.003856151131913066
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
went somewhere else, need to change details
|
{
"text": "went somewhere else, need to change details"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988340735435486
},
{
"label": "POSITIVE",
"score": 0.001165983616374433
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?
|
{
"text": "I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9925332069396973
},
{
"label": "POSITIVE",
"score": 0.007466789800673723
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
Is there any limits I should know about if I'm going to use a disposable virtual card?
|
{
"text": "Is there any limits I should know about if I'm going to use a disposable virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993442893028259
},
{
"label": "POSITIVE",
"score": 0.0006557541782967746
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?
|
{
"text": "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986376166343689
},
{
"label": "POSITIVE",
"score": 0.0013623525155708194
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.
|
{
"text": "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9513834714889526
},
{
"label": "POSITIVE",
"score": 0.04861646518111229
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?
|
{
"text": "I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992802739143372
},
{
"label": "POSITIVE",
"score": 0.0007197036757133901
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
Is EUR one of the currencies you deal with?
|
{
"text": "Is EUR one of the currencies you deal with?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9638106822967529
},
{
"label": "POSITIVE",
"score": 0.03618939593434334
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 36
}
|
Default
| null | null |
Why has my top-up been returned to my account?
|
{
"text": "Why has my top-up been returned to my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995774626731873
},
{
"label": "POSITIVE",
"score": 0.0004225191369187087
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?
|
{
"text": "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989621639251709
},
{
"label": "POSITIVE",
"score": 0.0010378070874139667
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
I want to change the wrong exchange rate.
|
{
"text": "I want to change the wrong exchange rate."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997885823249817
},
{
"label": "POSITIVE",
"score": 0.00021137643489055336
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
What is the reason my payment was not accepted?
|
{
"text": "What is the reason my payment was not accepted?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996138215065002
},
{
"label": "POSITIVE",
"score": 0.000386265164706856
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
i cannot seem to activate card
|
{
"text": "i cannot seem to activate card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986005425453186
},
{
"label": "POSITIVE",
"score": 0.0013994263717904687
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
There is a €1 fee on my account I didn't authorize
|
{
"text": "There is a €1 fee on my account I didn't authorize"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9854407906532288
},
{
"label": "POSITIVE",
"score": 0.014559161849319935
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
How long do you have to wait to see your virtual card your ordered?
|
{
"text": "How long do you have to wait to see your virtual card your ordered?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981909394264221
},
{
"label": "POSITIVE",
"score": 0.0018090878147631884
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null |
I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?
|
{
"text": "I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993113279342651
},
{
"label": "POSITIVE",
"score": 0.0006886612391099334
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null |
I already made a transfer and want to cancel it, how do I do that?
|
{
"text": "I already made a transfer and want to cancel it, how do I do that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997771382331848
},
{
"label": "POSITIVE",
"score": 0.0002228266530437395
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
I returned an item but don't see it on my account?
|
{
"text": "I returned an item but don't see it on my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989364743232727
},
{
"label": "POSITIVE",
"score": 0.001063475850969553
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
why is a transfer to beneficiary not possible?
|
{
"text": "why is a transfer to beneficiary not possible?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995250701904297
},
{
"label": "POSITIVE",
"score": 0.00047494415775872767
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
Where do your cards get delivered to?
|
{
"text": "Where do your cards get delivered to?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986417889595032
},
{
"label": "POSITIVE",
"score": 0.0013582140672951937
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
Please help me get a Visa card.
|
{
"text": "Please help me get a Visa card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.8898820281028748
},
{
"label": "POSITIVE",
"score": 0.11011801660060883
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.
|
{
"text": "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985913634300232
},
{
"label": "POSITIVE",
"score": 0.001408567768521607
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
The card payment didn't work
|
{
"text": "The card payment didn't work"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997636675834656
},
{
"label": "POSITIVE",
"score": 0.00023639420396648347
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
I thought transfers were free, why was I charged?
|
{
"text": "I thought transfers were free, why was I charged?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981291890144348
},
{
"label": "POSITIVE",
"score": 0.00187085778452456
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
When I add money to my international card do you charge a fee to do so?
|
{
"text": "When I add money to my international card do you charge a fee to do so?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9948577880859375
},
{
"label": "POSITIVE",
"score": 0.005142252426594496
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
Can I give a second card for this account to my daughter?
|
{
"text": "Can I give a second card for this account to my daughter?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984498023986816
},
{
"label": "POSITIVE",
"score": 0.0015502121532335877
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
Can you please tell me how long it takes for the transfer to be available.
|
{
"text": "Can you please tell me how long it takes for the transfer to be available."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987040758132935
},
{
"label": "POSITIVE",
"score": 0.0012959568994119763
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null |
Why did my cash deposit not show up?
|
{
"text": "Why did my cash deposit not show up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992226362228394
},
{
"label": "POSITIVE",
"score": 0.000777334556914866
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
My card wasn't working in a shop
|
{
"text": "My card wasn't working in a shop"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968069791793823
},
{
"label": "POSITIVE",
"score": 0.0031929912511259317
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
I got charged twice
|
{
"text": "I got charged twice"
}
|
[
{
"label": "NEGATIVE",
"score": 0.08934631943702698
},
{
"label": "POSITIVE",
"score": 0.9106536507606506
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
What do I need to do to verify my funds?
|
{
"text": "What do I need to do to verify my funds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988216757774353
},
{
"label": "POSITIVE",
"score": 0.0011783498339354992
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 70
}
|
Default
| null | null |
I can't get my virtual card to work.
|
{
"text": "I can't get my virtual card to work."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996993541717529
},
{
"label": "POSITIVE",
"score": 0.0003006705373991281
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 72
}
|
Default
| null | null |
I have a cash withdrawal that I do not recognise.
|
{
"text": "I have a cash withdrawal that I do not recognise."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985063672065735
},
{
"label": "POSITIVE",
"score": 0.0014935595681890845
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
Do you provide cards to people not in the UK?
|
{
"text": "Do you provide cards to people not in the UK?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.972022533416748
},
{
"label": "POSITIVE",
"score": 0.027977511286735535
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
Why are there additional fees for transfers?
|
{
"text": "Why are there additional fees for transfers?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987925291061401
},
{
"label": "POSITIVE",
"score": 0.001207411172799766
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
Please help me with my card. It won't activate.
|
{
"text": "Please help me with my card. It won't activate."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997016787528992
},
{
"label": "POSITIVE",
"score": 0.0002983373706229031
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
My credit card transaction was declined for a loan payment. Can you tell me why?
|
{
"text": "My credit card transaction was declined for a loan payment. Can you tell me why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992110729217529
},
{
"label": "POSITIVE",
"score": 0.0007889061234891415
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null |
Do you offer any discounts for someone who exchanges currencies frequently?
|
{
"text": "Do you offer any discounts for someone who exchanges currencies frequently?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997205913066864
},
{
"label": "POSITIVE",
"score": 0.002794064348563552
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
Is going to a bank only way to change my PIN?
|
{
"text": "Is going to a bank only way to change my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994656443595886
},
{
"label": "POSITIVE",
"score": 0.0005343637312762439
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null |
what are you going to use my identification details for?
|
{
"text": "what are you going to use my identification details for?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984373450279236
},
{
"label": "POSITIVE",
"score": 0.001562668476253748
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.
|
{
"text": "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this."
}
|
[
{
"label": "NEGATIVE",
"score": 0.99922776222229
},
{
"label": "POSITIVE",
"score": 0.0007722143200226128
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
Can I add a card back to the app?
|
{
"text": "Can I add a card back to the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984540939331055
},
{
"label": "POSITIVE",
"score": 0.0015459220157936215
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
I got my American Express in Apple Pay, why is top up not working on my device?
|
{
"text": "I got my American Express in Apple Pay, why is top up not working on my device?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991390705108643
},
{
"label": "POSITIVE",
"score": 0.0008609392680227757
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.
|
{
"text": "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983325600624084
},
{
"label": "POSITIVE",
"score": 0.0016674018697813153
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
What is with the need to have all my ID information?
|
{
"text": "What is with the need to have all my ID information?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995328187942505
},
{
"label": "POSITIVE",
"score": 0.00046715341159142554
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
There was a transaction this morning that I'd like to reverse.
|
{
"text": "There was a transaction this morning that I'd like to reverse."
}
|
[
{
"label": "NEGATIVE",
"score": 0.899170994758606
},
{
"label": "POSITIVE",
"score": 0.10082904994487762
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
make my account go away
|
{
"text": "make my account go away"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969141483306885
},
{
"label": "POSITIVE",
"score": 0.0030858684331178665
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
What documents are required for proof of identity?
|
{
"text": "What documents are required for proof of identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996277391910553
},
{
"label": "POSITIVE",
"score": 0.0037226034328341484
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null |
Why did using an ATM cause me to have an extra fee charged?
|
{
"text": "Why did using an ATM cause me to have an extra fee charged?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991683959960938
},
{
"label": "POSITIVE",
"score": 0.0008315899758599699
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null |
I have a transaction showing multiple times.
|
{
"text": "I have a transaction showing multiple times."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9940215945243835
},
{
"label": "POSITIVE",
"score": 0.0059784455224871635
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.
|
{
"text": "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988003969192505
},
{
"label": "POSITIVE",
"score": 0.0011995420791208744
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
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