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What is the ticketing system used by Argilla for customer support?
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What are the different roles that can be assigned to users in the Argilla Cloud service?
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How can potential B2B clients get more information about Argilla Cloud?
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How is the monthly plan billed for Argilla Cloud service?
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Are there any additional costs associated with the regular platform patches and upgrades provided by Argilla?
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How does the response time for Severity 3 issues in the Starter tier compare to other tiers?
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Potential B2B client question: Can you provide more information about the support services offered by Argilla Cloud, specifically in terms of response time and issue resolution?
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Can you explain the process of setting up and using Argilla Cloud?
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How does the Argilla Cloud service ensure data protection and recovery for the medium and large plans?
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Can you provide examples of how the Argilla Cloud service has benefited other B2B clients?
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What is the discount offered to clients who choose the yearly plan for Argilla Cloud?
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How does Argilla Cloud protect against data loss or corruption during the backup process?
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What sets Argilla Cloud apart from other cloud service providers?
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How does Argilla ensure the security of customer data stored within their cloud service?
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How does Argilla Cloud work?
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What is the importance of data encryption at rest in the Argilla Cloud service?
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What are the benefits of choosing Argilla Cloud service over other cloud services?
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What is the response time for Severity 2 issues in the Starter tier?
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Can the support team assist with custom configurations or specific requirements during the setup of Argilla Cloud?
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What are the benefits of using the Argilla Cloud service?
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How user-friendly is the Argilla Cloud interface?
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How does the Argilla Cloud service ensure data security and protection?
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What is the availability of support services on weekends?
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What security measures does the Argilla Cloud service have in place to protect data?
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Are there any additional support channels available for customers using the Argilla Cloud service?
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Are the support services provided by Argilla Cloud available internationally?
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Is there a guided tour or tutorial available for administrators to navigate through the Argilla Cloud platform?
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How does Argilla's Recovery Point Objective (RPO) compare to industry standards for data loss prevention?
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How can I contact customer support for Argilla Cloud service?
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How does running regular backups reduce the time window of potential data loss for Argilla Cloud?
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What measures does Argilla take to ensure the integrity of its backup data and the functionality of the restore process?
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What communication channels are available for status updates on critical issues?
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How does Argilla Cloud ensure timely and efficient assistance for varying severity issues?
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Can you explain the concept of RTO and its importance in the context of the Argilla Cloud service?
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What are the four tiers of support levels for Argilla Cloud service?
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What are the key components of the Argilla Cloud service?
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How can I contact the customer support and sales team at Argilla?
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Can Argilla Cloud integrate with other software systems?
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Is there a trial period for the Argilla Cloud service?
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How does Argilla handle critical issues?
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How does Argilla differentiate its cloud service from competitors in the market?
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How does Argilla determine when additional procedures are necessary for resolving major issues?
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Can you explain the process of setting up the frequently asked questions about Argilla Cloud?
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What access levels are defined in the role-based access control system for the Argilla Cloud service?
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How can I contact Argilla for support?
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Can you provide more information about the Argilla Cloud service, offer, and plans?
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How does Argilla ensure the security of its cloud service?
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What are the support services provided by Argilla Cloud?
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What are the office hours for Argilla Cloud's support services?
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Can you provide examples of specific backend operations that are managed by Argilla for its cloud service?
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What is the Recovery Time Objective (RTO) for the medium and large plans?
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What is the recovery time objective (RTO) for the daily backups in the starter plan?
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What security measures are in place for the Argilla Cloud service?
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Can you provide more information about the features and functionalities of Argilla Cloud?
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What is the timeframe for restoring data from a backup in Argilla Cloud?
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What are the features included in the Base plan of Argilla Cloud?
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Are there any specific features or functionalities of Argilla Cloud that are worth mentioning?
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What is the RPO for the twice-daily backups in the base plan?
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How does Argilla ensure that the RTO is met and services are restored within the specified time frame?
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How does the RTO of one hour compare to industry standards for cloud service providers?
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What are the different plans offered by Argilla Cloud and which one is recommended for teams starting out in data curation and labelling projects?
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What are the benefits of choosing Argilla Cloud over other similar cloud services?
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What measures are taken to identify and resolve the root cause of disruptions in the Argilla Cloud service?
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How does Argilla Support Services staff determine the need for escalated procedures when resolving major issues?
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Frequently Asked Questions:
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What is the pricing structure for Argilla Cloud?
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What are the benefits of regular updates and upgrades provided by Argilla Cloud service?
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Are there any specific encryption algorithms used by Argilla for data encryption at rest?
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What frequently asked questions can be set up about the Argilla Cloud service, offer, and plans?
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Can you explain how the Argilla Cloud service ensures data protection and minimizes data loss?
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Is there a dedicated support channel for new users to reach out to the support team for assistance with Argilla Cloud?
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What is the RTO for the twice-daily backups in the base plan?
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Can additional support be requested outside of the regular office hours?
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What is the Recovery Point Objective (RPO) for the medium and large plans?
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Can you explain the difference between the starter and base plans in terms of backup frequency and recovery objectives?
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How does the response time for Severity 1 issues in the Starter tier compare to other tiers?
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Can critical issues disrupt the operations or functions of the Argilla Cloud service?
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How can additional user accounts be set up by the administrator in Argilla Cloud?
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Potential B2B Client Question:
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How does Argilla Cloud support scalability of operations?
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What support options are available for B2B clients using the Argilla Cloud service?
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What is the Argilla Cloud service and what does it offer?
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What are the limitations on the number of users, datasets, and workspaces in Argilla Cloud?
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Is Argilla Cloud a secure platform for data management?
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Can I integrate Argilla Cloud with other software or platforms?
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What is the role of a customer support and sales expert at Argilla?
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Are there any additional features or benefits included in the medium and large plans?
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What are the backup options available in the Argilla Cloud service?
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How many records are included in each of the Argilla Cloud plans?
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What are the different plans offered by Argilla Cloud?
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What is the purpose of the ticketing system and dedicated Slack channel?
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How long can customers expect to wait for a response to a Severity 3 issue in the Starter tier?
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Can you explain the sales process for Argilla Cloud service?
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What information is required from the client to set up an Argilla Cloud account?
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What is the frequency of backups in the base plan?
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How often are regular backups run throughout the day for the Argilla Cloud service?
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Are the six daily data backups a standard procedure for all Argilla Cloud customers?
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Are there any additional costs associated with accessing user manuals, tutorials, and support team assistance for Argilla Cloud?
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How long does it typically take to receive a response for a Severity 1 issue in the Starter tier?
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What are the different tiers of plans available for the Argilla Cloud service?
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