Datasets:

aveni-ai
/

aveni-bench-banking77

text stringlengths 13 368	label stringclasses 4 values	A stringclasses 77 values	B stringclasses 77 values	C stringclasses 77 values	D stringclasses 77 values
How do I locate my card?	B	card acceptance	card arrival	pending top up	wrong amount of cash received
I still have not received my new card, I ordered over a week ago.	A	card arrival	unable to verify identity	virtual card not working	transfer fee charged
I ordered a card but it has not arrived. Help please!	B	declined transfer	card arrival	verify top up	card linking
Is there a way to know when my card will arrive?	A	card arrival	activate my card	transaction charged twice	reverted card payment?
My card has not arrived yet.	D	edit personal details	balance not updated after bank transfer	pending card payment	card arrival
When will I get my card?	C	top up by card charge	why verify identity	card arrival	cancel transfer
Do you know if there is a tracking number for the new card you sent me?	D	passcode forgotten	transfer not received by recipient	terminate account	card arrival
i have not received my card	D	card acceptance	card payment fee charged	verify top up	card arrival
still waiting on that card	C	declined transfer	pending card payment	card arrival	pending transfer
Is it normal to have to wait over a week for my new card?	A	card arrival	pending top up	card linking	get disposable virtual card
How do I track my card?	B	balance not updated after cheque or cash deposit	card arrival	compromised card	age limit
How long does a card delivery take?	D	card swallowed	apple pay or google pay	topping up by card	card arrival
I still don't have my card after 2 weeks. What should I do?	C	passcode forgotten	request refund	card arrival	card payment fee charged
still waiting on my new card	A	card arrival	top up by card charge	topping up by card	apple pay or google pay
I am still waiting for my card after 1 week. Is this ok?	B	getting spare card	card arrival	fiat currency support	edit personal details
I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?	D	get physical card	terminate account	unable to verify identity	card arrival
I've been waiting longer than expected for my card.	C	card not working	why verify identity	card arrival	pin blocked
Why hasn't my card been delivered?	B	verify source of funds	card arrival	top up by cash or cheque	pending cash withdrawal
Where is my new card? I have been waiting a week!	A	card arrival	card delivery estimate	why verify identity	contactless not working
My card still hasn't arrived after 2 weeks. Is it lost?	D	card swallowed	exchange rate	cash withdrawal charge	card arrival
I did not get my card yet, is it lost?	C	card linking	visa or mastercard	card arrival	lost or stolen phone
Status of the card I ordered.	B	top up by bank transfer charge	card arrival	declined cash withdrawal	top up limits
How long should my new card take to arrive?	C	top up failed	card acceptance	card arrival	getting virtual card
I ordered my card 2 weeks ago and it still isn't here? What do I do?	A	card arrival	transfer not received by recipient	apple pay or google pay	declined cash withdrawal
My card has not arrived yet, where is it?	D	card swallowed	declined cash withdrawal	get physical card	card arrival
What is the tracking number for my card that was mailed?	B	order physical card	card arrival	disposable card limits	contactless not working
I think something went wrong with my card delivery as I haven't received it yet.	A	card arrival	declined transfer	top up limits	order physical card
I'm still waiting for delivery of my new card, why is it taking so long?	C	activate my card	contactless not working	card arrival	top up by cash or cheque
I ordered a card a week ago, and it's still not here. What do I do?	C	pending card payment	atm support	card arrival	virtual card not working
i want to track the card you sent	D	declined card payment	top up reverted	visa or mastercard	card arrival
My card hasn't arrived yet.	A	card arrival	compromised card	card payment not recognised	topping up by card
I was expecting my new card and am wondering why I haven't received it yet?	A	card arrival	pin blocked	getting spare card	card linking
How do I know when my card will arrive?	C	passcode forgotten	virtual card not working	card arrival	cancel transfer
I'm still waiting on my card to be delivered.	A	card arrival	lost or stolen phone	wrong exchange rate for cash withdrawal	pending transfer
Does the card you sent have a way to track to it?	A	card arrival	change pin	transaction charged twice	pending card payment
I ordered a card and I still haven't received it. It's been two weeks. What can I do?	C	age limit	card acceptance	card arrival	cash withdrawal not recognised
I'm starting to think my card is lost because it still hasn't arrived, can you help?	A	card arrival	terminate account	get disposable virtual card	balance not updated after bank transfer
Is there tracking info available?	D	topping up by card	top up reverted	wrong exchange rate for cash withdrawal	card arrival
What is the tracking number for the card you sent?	B	order physical card	card arrival	transaction charged twice	wrong exchange rate for cash withdrawal
Where is the tracking number for the card you sent me?	D	card not working	pending top up	Refund not showing up	card arrival
Why won't my card show up on the app?	C	pending card payment	direct debit payment not recognised	card linking	wrong amount of cash received
I would like to reactivate my card.	A	card linking	wrong exchange rate for cash withdrawal	balance not updated after bank transfer	supported cards and currencies
Where do I link the new card?	B	verify top up	card linking	get physical card	transfer into account
I have received my card, can you help me put it in the app?	D	transaction charged twice	card payment fee charged	Refund not showing up	card linking
How do I link a card that I already have?	A	card linking	change pin	transfer not received by recipient	cash withdrawal not recognised
I received my new card, but I don't see it in the app anywhere. What do I do?	D	transaction charged twice	transfer into account	verify source of funds	card linking
How do I re-add a card to the app?	B	activate my card	card linking	top up by bank transfer charge	pending card payment
How do I add the card to my account?	C	declined transfer	why verify identity	card linking	exchange charge
Can I put my old card back into the system? I just found it/	B	verify my identity	card linking	topping up by card	activate my card
I have one of your cards already, how do I link it?	D	cash withdrawal charge	activate my card	pending card payment	card linking
How do I link a new card?	D	top up failed	virtual card not working	declined transfer	card linking
Can I link an existing card?	A	card linking	card payment fee charged	visa or mastercard	transfer not received by recipient
How do I link one your card if I have one already?	B	card acceptance	card linking	card arrival	card swallowed
How do I add a card to the app?	A	card linking	pin blocked	order physical card	edit personal details
Can I link my new card?	B	automatic top up	card linking	fiat currency support	top up limits
Hello, I found the card I misplaced and I need to reactive it, how do I do that?	D	verify source of funds	beneficiary not allowed	virtual card not working	card linking
Can you tell me how to link one of your cards that I already have?	C	transfer fee charged	Refund not showing up	card linking	change pin
How do I view the card I received in the app?	D	top up reverted	top up by bank transfer charge	wrong exchange rate for cash withdrawal	card linking
Where on the website do I go to link my card?	B	fiat currency support	card linking	transaction charged twice	get disposable virtual card
I found my card, can I add it to the app?	D	passcode forgotten	balance not updated after cheque or cash deposit	transfer timing	card linking
How do I link to my credit card with you?	C	get physical card	direct debit payment not recognised	card linking	transfer timing
I've received my card so now I need to know how to sync it to the app.	A	card linking	topping up by card	compromised card	request refund
I found my card, I would like to reactivate it.	A	card linking	pending transfer	Refund not showing up	direct debit payment not recognised
How do I link this new card?	B	atm support	card linking	why verify identity	card delivery estimate
Can I reactivate my lost card that I found this morning in my jacket pocket?	D	visa or mastercard	pin blocked	pending top up	card linking
how do I link an already existing card?	D	wrong amount of cash received	cash withdrawal charge	automatic top up	card linking
The app doesn't show the card I received.	C	automatic top up	get physical card	card linking	age limit
how do I link a card I already have?	C	exchange rate	extra charge on statement	card linking	card swallowed
I would like to link my card. How do I do it?	B	activate my card	card linking	top up limits	card swallowed
Can you please show me where I can find the location to link my card?	A	card linking	card about to expire	exchange charge	balance not updated after cheque or cash deposit
Where do I go if I want to link my new card?	A	card linking	atm support	card swallowed	exchange via app
Is there a way to make my old card usable with the app?	B	supported cards and currencies	card linking	passcode forgotten	reverted card payment?
Can I reactivate a card I thought I lost?	D	declined transfer	verify my identity	atm support	card linking
How do I link my card	B	declined cash withdrawal	card linking	cancel transfer	passcode forgotten
Where do I need to go in the app to enter my card info?	A	card linking	card swallowed	beneficiary not allowed	automatic top up
I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?	A	card linking	transaction charged twice	transfer not received by recipient	compromised card
Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.	A	card linking	wrong exchange rate for cash withdrawal	change pin	top up limits
I already have one of your cards, how do I link them?	D	activate my card	receiving money	order physical card	card linking
How do I link my replacement card?	D	get disposable virtual card	fiat currency support	verify source of funds	card linking
Can I link another card to my account?	D	contactless not working	failed transfer	card payment fee charged	card linking
I need to know your exchange rates.	D	receiving money	visa or mastercard	verify source of funds	exchange rate
What exchange rates do you offer?	C	wrong exchange rate for cash withdrawal	card arrival	exchange rate	direct debit payment not recognised
How did you come up with your exchange rates?	C	cancel transfer	top up limits	exchange rate	top up by cash or cheque
Where do you guys acquire your exchange rate?	C	pending card payment	transfer fee charged	exchange rate	card swallowed
How do I find the exchange rate?	C	wrong amount of cash received	change pin	exchange rate	compromised card
What are your international exchange rates?	D	top up reverted	card not working	fiat currency support	exchange rate
How often do your exchange rates change	C	verify my identity	balance not updated after cheque or cash deposit	exchange rate	exchange charge
Please advise what is the exchange rate	C	top up limits	get disposable virtual card	exchange rate	exchange charge
How are exchange rates calculated?	D	wrong amount of cash received	visa or mastercard	declined transfer	exchange rate
what are exchange rates based on	B	passcode forgotten	exchange rate	topping up by card	card linking
what are exchange rates	C	order physical card	card linking	exchange rate	verify top up
What are the most current exchange rates?	C	automatic top up	cancel transfer	exchange rate	balance not updated after bank transfer
Can you explain your exchange rate policy to me?	D	getting virtual card	passcode forgotten	card arrival	exchange rate
Is it a good time to exchange?	C	pending top up	activate my card	exchange rate	contactless not working
What is the exchange rate like on this app?	D	order physical card	age limit	transfer not received by recipient	exchange rate
Do you have a list of exchange rates?	B	get physical card	exchange rate	supported cards and currencies	wrong amount of cash received
Can you tell me where you get your exchange rates?	A	exchange rate	apple pay or google pay	lost or stolen phone	contactless not working
Will I get a curreng foreign exchange rate?	C	change pin	top up reverted	exchange rate	wrong amount of cash received
What currencies is an exchange rate calculated in?	D	lost or stolen card	beneficiary not allowed	request refund	exchange rate
Where do you get your exchange rates from?	A	exchange rate	exchange via app	getting spare card	pending card payment

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AveniBench: Banking77

Banking77 split used in the AveniBench.

License

This dataset is made available under the CC-BY-4.0 license.

Citation

AveniBench

TDB

Banking77

@inproceedings{casanueva-etal-2020-efficient,
    title = "Efficient Intent Detection with Dual Sentence Encoders",
    author = "Casanueva, I{\~n}igo  and
      Tem{\v{c}}inas, Tadas  and
      Gerz, Daniela  and
      Henderson, Matthew  and
      Vuli{\'c}, Ivan",
    booktitle = "Proceedings of the 2nd Workshop on Natural Language Processing for Conversational AI",
    month = jul,
    year = "2020",
    address = "Online",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2020.nlp4convai-1.5/",
    doi = "10.18653/v1/2020.nlp4convai-1.5",
    pages = "38--45",
}

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Number of rows:

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Collection including aveni-ai/aveni-bench-banking77

AveniBench datasets

Collection

Datasets used in the AveniBench • 8 items • Updated 12 days ago