text
stringlengths 2
165
| intents
listlengths 1
6
| descriptions
dict | distractors
listlengths 9
9
|
|---|---|---|---|
how can i change my pin?
|
[
"pin",
"change",
"how"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"current"
],
[
"loan"
],
[
"savings"
],
[
"how"
],
[
"arrival"
],
[
"acknowledge"
],
[
"refund"
],
[
"wrong_notworking_notshowing"
],
[
"cancel_close_leave_freeze",
"thank"
]
] |
The billing address in my receipt is wrong
|
[
"wrong_notworking_notshowing"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"change"
],
[
"current"
],
[
"overdraft"
],
[
"thank"
],
[
"refund"
],
[
"card"
],
[
"request_info"
],
[
"end_call"
],
[
"when"
]
] |
i checked my standings orders for last 3 days and there are some missing payments? I mean, I dont care but you should I guess?
|
[
"wrong_notworking_notshowing",
"standing_order",
"transfer_payment_deposit"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
}
|
[
[
"dont_know"
],
[
"new",
"deny"
],
[
"fees_interests"
],
[
"limits"
],
[
"pin",
"affirm"
],
[
"when",
"dont_know"
],
[
"transfer_payment_deposit"
],
[
"end_call",
"handoff"
],
[
"when"
]
] |
yes make the transfer
|
[
"affirm",
"make_open_apply_setup_get_activate",
"transfer_payment_deposit"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"dont_know"
],
[
"pin"
],
[
"end_call",
"new"
],
[
"standing_order"
],
[
"thank",
"business"
],
[
"handoff",
"why"
],
[
"debit",
"refund"
],
[
"cheque"
],
[
"loan",
"how_long"
]
] |
I am calling because I don't know how to activate my card
|
[
"make_open_apply_setup_get_activate",
"card"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"account"
],
[
"more_higher_after"
],
[
"existing"
],
[
"debit"
],
[
"repeat"
],
[
"request_info"
],
[
"transfer_payment_deposit"
],
[
"new"
],
[
"lost_stolen"
]
] |
I hate this bank so much! I want to close my savings account right now
|
[
"cancel_close_leave_freeze",
"savings",
"account"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"direct_debit"
],
[
"account"
],
[
"greet"
],
[
"arrival"
],
[
"more_higher_after"
],
[
"thank"
],
[
"more_higher_after",
"arrival"
],
[
"cancel_close_leave_freeze"
],
[
"new",
"thank"
]
] |
thats not it
|
[
"deny"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": "is the intent to deny something?",
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"international"
],
[
"less_lower_before"
],
[
"acknowledge"
],
[
"refund"
],
[
"debit"
],
[
"card"
],
[
"transfer_payment_deposit"
],
[
"cheque"
],
[
"when"
]
] |
why are the interests higher than last month
|
[
"fees_interests",
"why",
"more_higher_after"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"dont_know"
],
[
"greet"
],
[
"cancel_close_leave_freeze",
"acknowledge"
],
[
"overdraft"
],
[
"loan",
"savings"
],
[
"thank",
"account"
],
[
"credit"
],
[
"overdraft",
"make_open_apply_setup_get_activate"
],
[
"international",
"business"
]
] |
I want to make a complaint about one transaction executed earlier today.
|
[
"transfer_payment_deposit"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"affirm"
],
[
"change"
],
[
"dont_know"
],
[
"arrival"
],
[
"standing_order"
],
[
"repeat"
],
[
"new"
],
[
"lost_stolen"
],
[
"when"
]
] |
When will I get that leaflet?
|
[
"arrival",
"when"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": "is the intent to ask about when or what time something happens?",
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"greet"
],
[
"loan"
],
[
"standing_order"
],
[
"refund"
],
[
"deny"
],
[
"acknowledge"
],
[
"request_info"
],
[
"how_long"
],
[
"new"
]
] |
my card doesn't work at the atm!
|
[
"wrong_notworking_notshowing",
"card",
"withdrawal"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"standing_order",
"international"
],
[
"withdrawal",
"savings"
],
[
"loan"
],
[
"savings"
],
[
"handoff",
"why"
],
[
"pin",
"loan"
],
[
"cancel_close_leave_freeze",
"fees_interests"
],
[
"lost_stolen"
],
[
"overdraft",
"international"
]
] |
why am I earning less daily interest than the previous month
|
[
"why",
"fees_interests",
"less_lower_before"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"end_call",
"withdrawal"
],
[
"debit",
"new"
],
[
"how",
"fees_interests"
],
[
"debit",
"loan"
],
[
"repeat"
],
[
"more_higher_after",
"change"
],
[
"request_info"
],
[
"transfer_payment_deposit"
],
[
"new"
]
] |
It is not a debit card
|
[
"debit",
"deny",
"card"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"affirm"
],
[
"greet",
"deny"
],
[
"direct_debit"
],
[
"greet"
],
[
"how"
],
[
"end_call",
"mortgage"
],
[
"acknowledge"
],
[
"standing_order"
],
[
"refund",
"fees_interests"
]
] |
see ya!
|
[
"end_call"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"direct_debit"
],
[
"change"
],
[
"savings"
],
[
"acknowledge"
],
[
"refund"
],
[
"request_info"
],
[
"make_open_apply_setup_get_activate"
],
[
"lost_stolen"
],
[
"mortgage"
]
] |
How much more did I spend at Waitrose on January 10th
|
[
"how_much",
"more_higher_after",
"transfer_payment_deposit"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"fees_interests",
"request_info"
],
[
"direct_debit"
],
[
"account"
],
[
"pin",
"wrong_notworking_notshowing"
],
[
"loan"
],
[
"repeat",
"change"
],
[
"acknowledge"
],
[
"how",
"withdrawal"
],
[
"change",
"how_long"
]
] |
Can you tell me more about changing the pin code directly via smartphone?
|
[
"pin",
"change",
"how"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
}
|
[
[
"pin",
"card"
],
[
"savings"
],
[
"pin"
],
[
"less_lower_before",
"cancel_close_leave_freeze"
],
[
"withdrawal",
"lost_stolen"
],
[
"acknowledge"
],
[
"contactless"
],
[
"limits",
"new"
],
[
"why",
"loan"
]
] |
I can't deposit my cheque via your app
|
[
"cheque",
"wrong_notworking_notshowing",
"transfer_payment_deposit"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
}
|
[
[
"appointment",
"request_info"
],
[
"dont_know"
],
[
"limits"
],
[
"thank",
"appointment"
],
[
"card"
],
[
"handoff",
"deny"
],
[
"credit",
"card"
],
[
"make_open_apply_setup_get_activate"
],
[
"when"
]
] |
why was it declined?
|
[
"wrong_notworking_notshowing",
"why"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"how_much"
],
[
"dont_know"
],
[
"arrival"
],
[
"withdrawal"
],
[
"card"
],
[
"request_info"
],
[
"transfer_payment_deposit"
],
[
"end_call"
],
[
"cancel_close_leave_freeze"
]
] |
thats right, activate it
|
[
"affirm",
"make_open_apply_setup_get_activate"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"less_lower_before"
],
[
"how"
],
[
"thank"
],
[
"deny"
],
[
"contactless"
],
[
"end_call"
],
[
"wrong_notworking_notshowing"
],
[
"lost_stolen"
],
[
"mortgage"
]
] |
can i get home insurance?
|
[
"request_info",
"make_open_apply_setup_get_activate"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"dont_know"
],
[
"loan"
],
[
"pin"
],
[
"overdraft"
],
[
"standing_order"
],
[
"deny"
],
[
"card"
],
[
"transfer_payment_deposit"
],
[
"credit"
]
] |
it's more than this for sure
|
[
"more_higher_after"
] |
{
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"account"
],
[
"current"
],
[
"loan"
],
[
"balance"
],
[
"acknowledge"
],
[
"card"
],
[
"how_long"
],
[
"make_open_apply_setup_get_activate"
],
[
"cheque"
]
] |
I want to make my payment to kiela martell in three days.
|
[
"transfer_payment_deposit",
"make_open_apply_setup_get_activate"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"account"
],
[
"international"
],
[
"greet"
],
[
"appointment"
],
[
"handoff"
],
[
"refund"
],
[
"contactless"
],
[
"cheque"
],
[
"when"
]
] |
It wasn't an international transfer
|
[
"international",
"transfer_payment_deposit",
"deny"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"account"
],
[
"pin",
"credit"
],
[
"standing_order",
"international"
],
[
"business"
],
[
"pin",
"request_info"
],
[
"more_higher_after",
"withdrawal"
],
[
"less_lower_before",
"how_much"
],
[
"less_lower_before",
"overdraft"
],
[
"repeat",
"international"
]
] |
What's wrong with my payment to arletta yarborough from Apr the 28th?
|
[
"transfer_payment_deposit",
"wrong_notworking_notshowing",
"why"
] |
{
"new": "is the intent asking about something new?",
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"how_much"
],
[
"affirm",
"repeat"
],
[
"change"
],
[
"when",
"repeat"
],
[
"contactless",
"when"
],
[
"request_info"
],
[
"end_call"
],
[
"new",
"fees_interests"
],
[
"balance",
"mortgage"
]
] |
good bye
|
[
"end_call"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"account"
],
[
"wrong_notworking_notshowing"
],
[
"arrival"
],
[
"loan"
],
[
"how"
],
[
"overdraft"
],
[
"why"
],
[
"make_open_apply_setup_get_activate"
],
[
"credit"
]
] |
I don't know if it's contactless
|
[
"dont_know",
"contactless"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"how_much"
],
[
"change"
],
[
"international"
],
[
"greet"
],
[
"account"
],
[
"withdrawal"
],
[
"how_long"
],
[
"end_call"
],
[
"wrong_notworking_notshowing"
]
] |
send 4900 euros to domineque curl after half past 17 today
|
[
"make_open_apply_setup_get_activate",
"transfer_payment_deposit"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": "is the intent to deny something?",
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": "is the intent to ask about contactless?",
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
}
|
[
[
"arrival"
],
[
"less_lower_before"
],
[
"overdraft"
],
[
"limits"
],
[
"thank"
],
[
"refund"
],
[
"contactless"
],
[
"deny"
],
[
"lost_stolen"
]
] |
When can I expect the answer?
|
[
"when"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"affirm"
],
[
"how_much"
],
[
"change"
],
[
"pin"
],
[
"fees_interests"
],
[
"thank"
],
[
"deny"
],
[
"why"
],
[
"new"
]
] |
its about my account
|
[
"account"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"greet"
],
[
"more_higher_after"
],
[
"appointment"
],
[
"acknowledge"
],
[
"contactless"
],
[
"repeat"
],
[
"transfer_payment_deposit"
],
[
"make_open_apply_setup_get_activate"
],
[
"new"
]
] |
Exactly, it was declined
|
[
"affirm",
"wrong_notworking_notshowing"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"direct_debit"
],
[
"current"
],
[
"greet"
],
[
"loan"
],
[
"appointment"
],
[
"standing_order"
],
[
"card"
],
[
"cheque"
],
[
"lost_stolen"
]
] |
I was wondering if the limit could be increased
|
[
"change",
"limits",
"more_higher_after",
"request_info"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": "is the intent to ask about the arrival of something?",
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"dont_know"
],
[
"arrival"
],
[
"savings"
],
[
"limits"
],
[
"contactless",
"acknowledge"
],
[
"less_lower_before",
"when"
],
[
"contactless",
"standing_order",
"direct_debit"
],
[
"cancel_close_leave_freeze",
"limits",
"acknowledge"
],
[
"greet",
"why",
"refund"
]
] |
Are overdraft limits higher for business accounts?
|
[
"request_info",
"overdraft",
"limits",
"more_higher_after",
"business",
"account"
] |
{
"new": null,
"balance": "is the intent to ask about balance?",
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"international"
],
[
"more_higher_after",
"appointment",
"international",
"end_call",
"thank"
],
[
"direct_debit",
"why",
"transfer_payment_deposit",
"how_long",
"request_info"
],
[
"how",
"balance",
"credit"
],
[
"handoff"
],
[
"acknowledge"
],
[
"cancel_close_leave_freeze",
"direct_debit"
],
[
"when",
"withdrawal",
"transfer_payment_deposit"
],
[
"how",
"handoff",
"how_much",
"credit"
]
] |
I wanted to activate my debit one
|
[
"debit",
"make_open_apply_setup_get_activate"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
}
|
[
[
"how_much"
],
[
"greet"
],
[
"fees_interests"
],
[
"limits"
],
[
"acknowledge"
],
[
"debit"
],
[
"wrong_notworking_notshowing"
],
[
"lost_stolen"
],
[
"mortgage"
]
] |
limit on my app
|
[
"limits"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"direct_debit"
],
[
"current"
],
[
"greet"
],
[
"how"
],
[
"business"
],
[
"fees_interests"
],
[
"standing_order"
],
[
"end_call"
],
[
"lost_stolen"
]
] |
are there any hidden fees?
|
[
"fees_interests",
"request_info"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"affirm"
],
[
"how_much"
],
[
"savings"
],
[
"pin"
],
[
"existing"
],
[
"standing_order"
],
[
"withdrawal"
],
[
"request_info"
],
[
"credit"
]
] |
I can't see it
|
[
"wrong_notworking_notshowing"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"savings"
],
[
"pin"
],
[
"handoff"
],
[
"existing"
],
[
"standing_order"
],
[
"deny"
],
[
"debit"
],
[
"repeat"
],
[
"end_call"
]
] |
I'd like to talk to a real person about your mortgage fees and offers.
|
[
"handoff",
"mortgage",
"fees_interests"
] |
{
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"how_much"
],
[
"account"
],
[
"direct_debit",
"deny"
],
[
"pin",
"balance"
],
[
"how"
],
[
"withdrawal"
],
[
"when",
"limits"
],
[
"lost_stolen"
],
[
"current",
"appointment"
]
] |
The standing order for Deliveroo must be changed to the 25th
|
[
"standing_order",
"change"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"direct_debit"
],
[
"international"
],
[
"wrong_notworking_notshowing"
],
[
"more_higher_after"
],
[
"fees_interests"
],
[
"business"
],
[
"existing"
],
[
"new"
],
[
"credit"
]
] |
The card is new, if that matters
|
[
"card",
"new"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"international"
],
[
"greet"
],
[
"fees_interests"
],
[
"handoff"
],
[
"refund"
],
[
"request_info"
],
[
"make_open_apply_setup_get_activate"
],
[
"wrong_notworking_notshowing"
],
[
"when"
]
] |
how much money do I have in my savings account?
|
[
"how_much",
"balance",
"savings",
"account"
] |
{
"new": null,
"balance": "is the intent to ask about balance?",
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"cheque",
"how_long"
],
[
"why",
"international"
],
[
"thank"
],
[
"cancel_close_leave_freeze",
"refund",
"credit"
],
[
"cheque",
"why",
"appointment"
],
[
"direct_debit",
"refund"
],
[
"cheque",
"card"
],
[
"overdraft",
"limits",
"acknowledge"
],
[
"pin",
"credit",
"account"
]
] |
i don't need the business account anymore
|
[
"cancel_close_leave_freeze",
"business",
"account"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"how_much"
],
[
"when",
"repeat"
],
[
"greet"
],
[
"existing",
"withdrawal"
],
[
"change",
"account"
],
[
"handoff",
"why"
],
[
"mortgage",
"withdrawal"
],
[
"new"
],
[
"when"
]
] |
how much did I spend on hair yesterday?
|
[
"how_much",
"transfer_payment_deposit"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"account"
],
[
"current"
],
[
"loan"
],
[
"fees_interests"
],
[
"more_higher_after"
],
[
"overdraft"
],
[
"deny"
],
[
"contactless"
],
[
"lost_stolen"
]
] |
That ain't it
|
[
"deny"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
}
|
[
[
"affirm"
],
[
"greet"
],
[
"limits"
],
[
"appointment"
],
[
"overdraft"
],
[
"contactless"
],
[
"debit"
],
[
"request_info"
],
[
"mortgage"
]
] |
First, I have some questions about my savings account and my debit card, and also some other questions as well.
|
[
"debit",
"savings",
"account",
"card",
"request_info"
] |
{
"new": null,
"balance": "is the intent to ask about balance?",
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": "is the intent to ask about the arrival of something?",
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"cheque",
"standing_order"
],
[
"fees_interests"
],
[
"when"
],
[
"cancel_close_leave_freeze",
"how_long"
],
[
"balance",
"credit",
"arrival"
],
[
"direct_debit",
"pin"
],
[
"contactless",
"debit",
"thank",
"savings"
],
[
"current",
"thank",
"change",
"request_info"
],
[
"standing_order",
"balance",
"thank",
"savings"
]
] |
are there any transfers from the 1st until the 7 June
|
[
"request_info",
"transfer_payment_deposit"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"how_much"
],
[
"arrival"
],
[
"thank"
],
[
"refund"
],
[
"contactless"
],
[
"deny"
],
[
"cheque"
],
[
"credit"
],
[
"lost_stolen"
]
] |
This is not working, let me talk to a person
|
[
"wrong_notworking_notshowing",
"handoff"
] |
{
"new": null,
"balance": "is the intent to ask about balance?",
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"greet"
],
[
"less_lower_before"
],
[
"fees_interests"
],
[
"balance"
],
[
"debit"
],
[
"how_long"
],
[
"transfer_payment_deposit"
],
[
"credit"
],
[
"when"
]
] |
I have no idea, sorry
|
[
"dont_know"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"direct_debit"
],
[
"savings"
],
[
"handoff"
],
[
"existing"
],
[
"refund"
],
[
"transfer_payment_deposit"
],
[
"make_open_apply_setup_get_activate"
],
[
"cancel_close_leave_freeze"
],
[
"when"
]
] |
my wife still hasn't received anything, we've been waiting for 4 days now
|
[
"wrong_notworking_notshowing",
"arrival"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"international"
],
[
"loan"
],
[
"pin"
],
[
"overdraft"
],
[
"handoff"
],
[
"card"
],
[
"repeat"
],
[
"make_open_apply_setup_get_activate"
],
[
"lost_stolen"
]
] |
yes it says that its pending
|
[
"wrong_notworking_notshowing",
"affirm"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
}
|
[
[
"account"
],
[
"more_higher_after"
],
[
"how"
],
[
"handoff"
],
[
"limits"
],
[
"thank"
],
[
"acknowledge"
],
[
"lost_stolen"
],
[
"when"
]
] |
15:50 afternoon is good
|
[
"acknowledge"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"affirm"
],
[
"how_much"
],
[
"current"
],
[
"savings"
],
[
"arrival"
],
[
"appointment"
],
[
"business"
],
[
"why"
],
[
"transfer_payment_deposit"
]
] |
It is not a credit card
|
[
"credit",
"card",
"deny"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"direct_debit"
],
[
"savings"
],
[
"affirm",
"acknowledge"
],
[
"more_higher_after"
],
[
"business"
],
[
"transfer_payment_deposit",
"arrival"
],
[
"withdrawal"
],
[
"card"
],
[
"business",
"lost_stolen"
]
] |
can I extend my loan for a year
|
[
"more_higher_after",
"loan",
"change"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"handoff",
"international"
],
[
"savings",
"credit"
],
[
"current"
],
[
"limits"
],
[
"how",
"acknowledge"
],
[
"how",
"appointment"
],
[
"direct_debit",
"business"
],
[
"transfer_payment_deposit"
],
[
"make_open_apply_setup_get_activate",
"repeat"
]
] |
I would love to, but unfortunately the answer is no
|
[
"deny"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"how_much"
],
[
"greet"
],
[
"overdraft"
],
[
"business"
],
[
"standing_order"
],
[
"request_info"
],
[
"make_open_apply_setup_get_activate"
],
[
"end_call"
],
[
"cancel_close_leave_freeze"
]
] |
I wanted to ask about loans
|
[
"loan",
"request_info"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"account"
],
[
"current"
],
[
"greet"
],
[
"pin"
],
[
"acknowledge"
],
[
"how_long"
],
[
"end_call"
],
[
"credit"
],
[
"when"
]
] |
I really don't know, but I'd say it was around 3800 pounds
|
[
"dont_know"
] |
{
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"account"
],
[
"current"
],
[
"less_lower_before"
],
[
"how"
],
[
"appointment"
],
[
"existing"
],
[
"balance"
],
[
"standing_order"
],
[
"acknowledge"
]
] |
Yes, the payment was international
|
[
"affirm",
"international",
"transfer_payment_deposit"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
}
|
[
[
"international"
],
[
"appointment"
],
[
"business"
],
[
"overdraft",
"limits"
],
[
"less_lower_before",
"affirm"
],
[
"greet",
"international"
],
[
"refund"
],
[
"end_call",
"new"
],
[
"dont_know",
"more_higher_after"
]
] |
It is about overdrafts!
|
[
"overdraft"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"how"
],
[
"existing"
],
[
"standing_order"
],
[
"deny"
],
[
"card"
],
[
"why"
],
[
"make_open_apply_setup_get_activate"
],
[
"cancel_close_leave_freeze"
],
[
"credit"
]
] |
I submitted my request on Nov the 16th on the savings account for a larger overdraft and it's still pending ? I tried like 4 times logging in and out but no updates.
|
[
"wrong_notworking_notshowing",
"account",
"overdraft",
"why",
"more_higher_after",
"savings"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": "is the intent asking how to do something?",
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": "is the intent to deny something?",
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"cheque",
"existing",
"credit"
],
[
"cheque",
"more_higher_after",
"change",
"how_long"
],
[
"thank"
],
[
"handoff",
"credit",
"withdrawal"
],
[
"how",
"how_long",
"international",
"less_lower_before",
"wrong_notworking_notshowing"
],
[
"greet",
"why",
"deny",
"arrival"
],
[
"transfer_payment_deposit"
],
[
"dont_know",
"how_much",
"change"
],
[
"direct_debit",
"affirm",
"arrival"
]
] |
How much can I withdraw from ATMs abroad?
|
[
"how_much",
"withdrawal",
"international"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": "is the intent to deny something?",
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"account"
],
[
"dont_know"
],
[
"current",
"withdrawal"
],
[
"how_much",
"deny"
],
[
"less_lower_before"
],
[
"savings",
"arrival"
],
[
"why"
],
[
"withdrawal",
"deny"
],
[
"contactless",
"standing_order"
]
] |
How much higher was my total petrol this month?
|
[
"how_much",
"more_higher_after"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"change"
],
[
"arrival"
],
[
"how"
],
[
"handoff"
],
[
"refund"
],
[
"deny"
],
[
"repeat"
],
[
"transfer_payment_deposit"
],
[
"cancel_close_leave_freeze"
]
] |
Did I spend more than 334 during 2019
|
[
"request_info",
"transfer_payment_deposit",
"more_higher_after"
] |
{
"new": "is the intent asking about something new?",
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"dont_know",
"refund"
],
[
"limits"
],
[
"existing",
"contactless"
],
[
"handoff"
],
[
"end_call",
"new"
],
[
"card"
],
[
"balance",
"lost_stolen"
],
[
"loan",
"how_long"
],
[
"how",
"when"
]
] |
I wanted to activate my debit one as soon as possible
|
[
"debit",
"make_open_apply_setup_get_activate"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"current"
],
[
"loan"
],
[
"handoff"
],
[
"acknowledge"
],
[
"refund"
],
[
"contactless"
],
[
"debit"
],
[
"request_info"
],
[
"make_open_apply_setup_get_activate"
]
] |
My card payment shows as pending
|
[
"wrong_notworking_notshowing",
"transfer_payment_deposit",
"card"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"account"
],
[
"current"
],
[
"withdrawal"
],
[
"standing_order",
"fees_interests"
],
[
"standing_order"
],
[
"change",
"arrival"
],
[
"why",
"withdrawal"
],
[
"greet",
"savings"
],
[
"dont_know",
"arrival"
]
] |
do you charge interests?
|
[
"fees_interests",
"request_info"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
}
|
[
[
"dont_know"
],
[
"loan"
],
[
"limits"
],
[
"thank"
],
[
"refund"
],
[
"card"
],
[
"transfer_payment_deposit"
],
[
"new"
],
[
"credit"
]
] |
Yes, this is my billing address
|
[
"affirm"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"how_much"
],
[
"change"
],
[
"current"
],
[
"direct_debit"
],
[
"savings"
],
[
"appointment"
],
[
"why"
],
[
"transfer_payment_deposit"
],
[
"lost_stolen"
]
] |
are there any payments to elia greek restaurant between May 22 and May 29th
|
[
"request_info",
"transfer_payment_deposit"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"how_much"
],
[
"direct_debit"
],
[
"pin"
],
[
"more_higher_after"
],
[
"business"
],
[
"appointment"
],
[
"standing_order"
],
[
"how_long"
],
[
"cancel_close_leave_freeze"
]
] |
do I have less than £900 in my account?
|
[
"less_lower_before",
"account",
"balance",
"request_info"
] |
{
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"savings",
"change",
"request_info"
],
[
"existing",
"greet",
"acknowledge"
],
[
"appointment"
],
[
"why",
"how_much"
],
[
"debit",
"change"
],
[
"contactless",
"balance",
"international"
],
[
"cheque",
"make_open_apply_setup_get_activate",
"deny"
],
[
"handoff",
"mortgage"
],
[
"less_lower_before",
"pin",
"fees_interests"
]
] |
Am I saving now I'm not commuting
|
[
"request_info"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
}
|
[
[
"international"
],
[
"how"
],
[
"limits"
],
[
"refund"
],
[
"card"
],
[
"transfer_payment_deposit"
],
[
"make_open_apply_setup_get_activate"
],
[
"credit"
],
[
"lost_stolen"
]
] |
my credit card payment was reverted
|
[
"wrong_notworking_notshowing",
"card",
"credit",
"transfer_payment_deposit"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"affirm"
],
[
"arrival"
],
[
"less_lower_before"
],
[
"more_higher_after"
],
[
"how_much",
"savings",
"arrival"
],
[
"cheque",
"appointment"
],
[
"wrong_notworking_notshowing",
"affirm",
"acknowledge"
],
[
"wrong_notworking_notshowing"
],
[
"savings",
"request_info"
]
] |
I transferred some money to partner overseas last month, but this is still pending. whats going on?
|
[
"wrong_notworking_notshowing",
"international",
"transfer_payment_deposit",
"why"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"direct_debit"
],
[
"refund",
"savings"
],
[
"fees_interests"
],
[
"how"
],
[
"handoff",
"card"
],
[
"debit"
],
[
"direct_debit",
"business"
],
[
"request_info"
],
[
"less_lower_before",
"how_much",
"repeat"
]
] |
transfer 670€ in 4 days at 11 45 in the morning
|
[
"make_open_apply_setup_get_activate",
"transfer_payment_deposit"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"change"
],
[
"international"
],
[
"contactless"
],
[
"card"
],
[
"end_call"
],
[
"why"
],
[
"how_long"
],
[
"new"
],
[
"credit"
]
] |
Show my take out spend on September 2023
|
[
"how_much",
"transfer_payment_deposit"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"change"
],
[
"loan"
],
[
"pin"
],
[
"less_lower_before"
],
[
"business"
],
[
"thank"
],
[
"standing_order"
],
[
"card"
],
[
"request_info"
]
] |
Whats the difference between paying with my phone and contactless?
|
[
"contactless",
"request_info",
"transfer_payment_deposit"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
}
|
[
[
"appointment",
"credit"
],
[
"why",
"limits"
],
[
"international"
],
[
"loan",
"credit"
],
[
"request_info"
],
[
"how_long"
],
[
"transfer_payment_deposit"
],
[
"wrong_notworking_notshowing"
],
[
"contactless",
"pin"
]
] |
i cant make it to the appointment before 11:10 morning on Sunday
|
[
"appointment",
"deny",
"less_lower_before",
"make_open_apply_setup_get_activate"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": "is the intent to deny something?",
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"affirm"
],
[
"make_open_apply_setup_get_activate",
"savings",
"lost_stolen"
],
[
"direct_debit"
],
[
"pin"
],
[
"overdraft",
"end_call",
"repeat"
],
[
"contactless"
],
[
"dont_know",
"new",
"international"
],
[
"why"
],
[
"when",
"dont_know",
"loan"
]
] |
I was trying to top up
|
[
"transfer_payment_deposit"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"current"
],
[
"overdraft"
],
[
"business"
],
[
"existing"
],
[
"standing_order"
],
[
"contactless"
],
[
"why"
],
[
"new"
],
[
"mortgage"
]
] |
It's about my overdraft
|
[
"overdraft"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"account"
],
[
"dont_know"
],
[
"greet"
],
[
"loan"
],
[
"business"
],
[
"handoff"
],
[
"debit"
],
[
"request_info"
],
[
"when"
]
] |
how much did I spend at uber in last 10 months
|
[
"how_much",
"transfer_payment_deposit"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"direct_debit"
],
[
"change"
],
[
"dont_know"
],
[
"account"
],
[
"arrival"
],
[
"limits"
],
[
"card"
],
[
"new"
],
[
"mortgage"
]
] |
I got my answers related to the mortgage, but I have another question.
|
[
"mortgage",
"request_info"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"loan"
],
[
"pin"
],
[
"fees_interests"
],
[
"more_higher_after"
],
[
"refund"
],
[
"deny"
],
[
"make_open_apply_setup_get_activate"
],
[
"new"
],
[
"credit"
]
] |
if I remember correctly, my credit card got stolen on Thursday, 16th November
|
[
"credit",
"card",
"lost_stolen"
] |
{
"new": "is the intent asking about something new?",
"balance": "is the intent to ask about balance?",
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": "is the intent asking about the current account?",
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"current"
],
[
"loan"
],
[
"withdrawal"
],
[
"card"
],
[
"appointment",
"international"
],
[
"handoff",
"why"
],
[
"new",
"change"
],
[
"balance",
"transfer_payment_deposit"
],
[
"mortgage"
]
] |
The transaction was rejected, but you did take your transaction fee nonetheless!
|
[
"wrong_notworking_notshowing",
"fees_interests",
"transfer_payment_deposit"
] |
{
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"change"
],
[
"savings"
],
[
"affirm",
"refund"
],
[
"how_much",
"wrong_notworking_notshowing"
],
[
"standing_order",
"account"
],
[
"balance"
],
[
"repeat"
],
[
"how_much",
"business"
],
[
"standing_order",
"how_long"
]
] |
It arrived yesterday
|
[
"arrival"
] |
{
"new": "is the intent asking about something new?",
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": "is the intent to deny something?",
"when": "is the intent to ask about when or what time something happens?",
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"dont_know"
],
[
"savings"
],
[
"less_lower_before"
],
[
"how"
],
[
"refund"
],
[
"deny"
],
[
"new"
],
[
"wrong_notworking_notshowing"
],
[
"when"
]
] |
I just cannot send any money abroad, and it's been going on for days!
|
[
"wrong_notworking_notshowing",
"international",
"transfer_payment_deposit"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": "is the intent to ask about contactless?",
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"contactless",
"end_call"
],
[
"pin"
],
[
"overdraft"
],
[
"handoff",
"arrival"
],
[
"handoff",
"lost_stolen"
],
[
"mortgage",
"refund"
],
[
"make_open_apply_setup_get_activate",
"savings"
],
[
"why",
"account"
],
[
"thank",
"credit"
]
] |
Somebody stole my card in Zadar this morning, how can I block it?
|
[
"lost_stolen",
"cancel_close_leave_freeze",
"card",
"international",
"how"
] |
{
"new": "is the intent asking about something new?",
"balance": "is the intent to ask about balance?",
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": "is the intent asking how to do something?",
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"dont_know",
"credit",
"business"
],
[
"less_lower_before",
"wrong_notworking_notshowing"
],
[
"new",
"affirm",
"withdrawal"
],
[
"cancel_close_leave_freeze",
"more_higher_after",
"debit",
"make_open_apply_setup_get_activate"
],
[
"balance"
],
[
"end_call",
"standing_order",
"withdrawal"
],
[
"appointment",
"deny",
"request_info"
],
[
"repeat",
"end_call",
"savings",
"credit"
],
[
"standing_order",
"make_open_apply_setup_get_activate",
"cheque"
]
] |
from overseas
|
[
"international"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"account"
],
[
"current"
],
[
"greet"
],
[
"change"
],
[
"savings"
],
[
"more_higher_after"
],
[
"business"
],
[
"standing_order"
],
[
"credit"
]
] |
it is contactless
|
[
"contactless"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": "is the intent to indicate something less, lower, before or decreasing?",
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": "is the intent to ask about ovedraft?",
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"account"
],
[
"international"
],
[
"dont_know"
],
[
"less_lower_before"
],
[
"overdraft"
],
[
"handoff"
],
[
"refund"
],
[
"end_call"
],
[
"when"
]
] |
it relates to my business one in the app I think
|
[
"business"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": "is the intent to ask about some refund?",
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": "is the intent to ask about ovedraft?",
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"how_much"
],
[
"change"
],
[
"account"
],
[
"appointment"
],
[
"overdraft"
],
[
"acknowledge"
],
[
"refund"
],
[
"transfer_payment_deposit"
],
[
"credit"
]
] |
i want to change the amount limit for international withdrawals. I'm traveling in 3 days.
|
[
"withdrawal",
"change",
"international",
"limits"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"fees_interests"
],
[
"limits"
],
[
"cheque",
"lost_stolen"
],
[
"direct_debit",
"how_much",
"wrong_notworking_notshowing"
],
[
"contactless",
"account"
],
[
"cancel_close_leave_freeze",
"mortgage"
],
[
"dont_know",
"mortgage",
"wrong_notworking_notshowing"
],
[
"make_open_apply_setup_get_activate"
],
[
"limits",
"appointment",
"card"
]
] |
How do I check my balance?
|
[
"balance",
"request_info"
] |
{
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"account"
],
[
"current"
],
[
"greet"
],
[
"savings"
],
[
"arrival"
],
[
"fees_interests"
],
[
"standing_order"
],
[
"contactless"
],
[
"wrong_notworking_notshowing"
]
] |
I call about my mortgages
|
[
"mortgage"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": "is the intent to ask something about the pin number?",
"thank": "is the intent to thank someone?",
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"how_much"
],
[
"current"
],
[
"pin"
],
[
"more_higher_after"
],
[
"thank"
],
[
"acknowledge"
],
[
"standing_order"
],
[
"contactless"
],
[
"card"
]
] |
starting on the 23rd how much did I spend in charity until Nov the 10th
|
[
"how_much",
"transfer_payment_deposit"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"affirm"
],
[
"international"
],
[
"savings"
],
[
"business"
],
[
"contactless"
],
[
"repeat"
],
[
"how_long"
],
[
"transfer_payment_deposit"
],
[
"mortgage"
]
] |
nope, transfer that to my business account. can i talk to human about that?
|
[
"transfer_payment_deposit",
"deny",
"business",
"account",
"handoff",
"make_open_apply_setup_get_activate"
] |
{
"new": "is the intent asking about something new?",
"balance": "is the intent to ask about balance?",
"credit": "is the intent asking about something related to credit?",
"lost_stolen": "is the intent asking about something being lost or stolen?",
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": null,
"withdrawal": "is the intent to ask about withdrawals?",
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"why",
"fees_interests"
],
[
"change"
],
[
"greet",
"credit"
],
[
"dont_know",
"mortgage"
],
[
"dont_know",
"new",
"appointment",
"lost_stolen"
],
[
"direct_debit",
"existing"
],
[
"direct_debit",
"handoff",
"balance",
"lost_stolen"
],
[
"cheque",
"balance"
],
[
"direct_debit",
"how_much",
"withdrawal"
]
] |
i really have problems now and can't afford my mortgage payments
|
[
"mortgage",
"transfer_payment_deposit",
"wrong_notworking_notshowing"
] |
{
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": "is the intent to ask about some refund?",
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"when",
"make_open_apply_setup_get_activate"
],
[
"end_call",
"request_info"
],
[
"refund",
"savings"
],
[
"arrival"
],
[
"more_higher_after",
"balance"
],
[
"existing"
],
[
"card"
],
[
"why",
"account"
],
[
"mortgage",
"fees_interests"
]
] |
Check my balance last Thursday
|
[
"how_much",
"balance"
] |
{
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": "is the intent asking about how long something takes?",
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": "is the intent asking how to do something?",
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": "is the intent to acknowledge what was said?",
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"affirm"
],
[
"change"
],
[
"account"
],
[
"how"
],
[
"acknowledge"
],
[
"deny"
],
[
"contactless"
],
[
"how_long"
],
[
"when"
]
] |
Did I buy anything at Godaddy this month
|
[
"request_info"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": null,
"debit": null,
"greet": null,
"acknowledge": null,
"limits": "is the intent asking about some sort of limit?",
"direct_debit": null,
"existing": null
}
|
[
[
"loan"
],
[
"fees_interests"
],
[
"limits"
],
[
"thank"
],
[
"withdrawal"
],
[
"card"
],
[
"repeat"
],
[
"make_open_apply_setup_get_activate"
],
[
"cheque"
]
] |
Indeed, I want to open another savings account.
|
[
"account",
"savings",
"affirm",
"make_open_apply_setup_get_activate"
] |
{
"new": null,
"balance": "is the intent to ask about balance?",
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": null,
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": null,
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"existing",
"loan",
"card"
],
[
"how_much"
],
[
"balance",
"savings"
],
[
"why",
"dont_know"
],
[
"loan",
"repeat"
],
[
"contactless"
],
[
"repeat"
],
[
"cancel_close_leave_freeze"
],
[
"handoff",
"credit"
]
] |
please explain me the reason for it being higher than last time
|
[
"more_higher_after",
"why"
] |
{
"new": null,
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": "is the intent to say I don’t know?",
"less_lower_before": null,
"deny": null,
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": "is the intent to end call or say goodbye?",
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": null,
"greet": "is the intent to greet someone?",
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"international"
],
[
"current"
],
[
"greet"
],
[
"dont_know"
],
[
"balance"
],
[
"standing_order"
],
[
"end_call"
],
[
"when"
],
[
"mortgage"
]
] |
yes, it is tonight
|
[
"affirm"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": null,
"mortgage": null,
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": null,
"fees_interests": null,
"savings": "is the intent asking about the savings account?",
"wrong_notworking_notshowing": null,
"refund": null,
"business": null,
"affirm": "is the intent to affirm something?",
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": null,
"contactless": "is the intent to ask about contactless?",
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": "is the intent to thank someone?",
"more_higher_after": "is the intent to indicate something more, higher, after or increasing?",
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": "is the intent asking about something that already exists?"
}
|
[
[
"current"
],
[
"savings"
],
[
"more_higher_after"
],
[
"existing"
],
[
"thank"
],
[
"standing_order"
],
[
"contactless"
],
[
"cancel_close_leave_freeze"
],
[
"credit"
]
] |
Can you tell me more about mortgages?
|
[
"mortgage",
"request_info"
] |
{
"new": null,
"balance": null,
"credit": "is the intent asking about something related to credit?",
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": "is the intent asking about mortgage?",
"appointment": null,
"international": null,
"transfer_payment_deposit": null,
"handoff": null,
"loan": null,
"withdrawal": null,
"change": null,
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": null,
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": null,
"how_much": "is the intent asking about some quantity or how much?",
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": null,
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?",
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": "is the intent to ask about cheque?",
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": "is the intent to ask about direct debit?",
"existing": null
}
|
[
[
"how_much"
],
[
"direct_debit"
],
[
"business"
],
[
"deny"
],
[
"debit"
],
[
"make_open_apply_setup_get_activate"
],
[
"cheque"
],
[
"cancel_close_leave_freeze"
],
[
"credit"
]
] |
i checked my standings orders for last 4 days and there are some missing payments?
|
[
"wrong_notworking_notshowing",
"standing_order",
"transfer_payment_deposit"
] |
{
"new": "is the intent asking about something new?",
"balance": "is the intent to ask about balance?",
"credit": null,
"lost_stolen": null,
"current": null,
"why": null,
"mortgage": null,
"appointment": null,
"international": "is the intent to ask about something related to international issues?",
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": "is the intent to speak to a human or hand off?",
"loan": "is the intent to ask about loans?",
"withdrawal": "is the intent to ask about withdrawals?",
"change": null,
"card": "is the intent to ask about something related to a card or cards?",
"standing_order": "is the intent asking about a standing order?",
"how_long": null,
"account": "is the intent asking about some account?",
"fees_interests": "is the intent to ask about fees or interests?",
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": null,
"affirm": null,
"repeat": null,
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": "is the intent to deny something?",
"when": "is the intent to ask about when or what time something happens?",
"arrival": null,
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": "is the intent to ask or request some information?",
"cancel_close_leave_freeze": "is the intent asking about canceling or closing something?",
"debit": null,
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"new",
"request_info"
],
[
"international",
"card"
],
[
"withdrawal",
"card"
],
[
"balance"
],
[
"deny"
],
[
"fees_interests",
"account"
],
[
"when",
"loan"
],
[
"cancel_close_leave_freeze"
],
[
"handoff",
"wrong_notworking_notshowing"
]
] |
I couldn't make any payments for the last two days, they were all declined
|
[
"wrong_notworking_notshowing",
"transfer_payment_deposit"
] |
{
"new": null,
"balance": null,
"credit": null,
"lost_stolen": null,
"current": "is the intent asking about the current account?",
"why": "is the intent to ask why something happened or needs to be done?",
"mortgage": "is the intent asking about mortgage?",
"appointment": "is the intent to ask about something about an appointment?",
"international": null,
"transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?",
"handoff": null,
"loan": null,
"withdrawal": null,
"change": "is the intent to change or modify something?",
"card": null,
"standing_order": null,
"how_long": null,
"account": null,
"fees_interests": null,
"savings": null,
"wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?",
"refund": null,
"business": "is the intent to ask something about the business account?",
"affirm": null,
"repeat": "is the intent asking to repeat the previous sentence?",
"how_much": null,
"how": null,
"dont_know": null,
"less_lower_before": null,
"deny": null,
"when": null,
"arrival": "is the intent to ask about the arrival of something?",
"contactless": null,
"overdraft": null,
"end_call": null,
"make_open_apply_setup_get_activate": null,
"pin": null,
"thank": null,
"more_higher_after": null,
"cheque": null,
"request_info": null,
"cancel_close_leave_freeze": null,
"debit": "is the intent asking about something related to debit?",
"greet": null,
"acknowledge": null,
"limits": null,
"direct_debit": null,
"existing": null
}
|
[
[
"change"
],
[
"current"
],
[
"arrival"
],
[
"appointment"
],
[
"business"
],
[
"debit"
],
[
"repeat"
],
[
"why"
],
[
"mortgage"
]
] |
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