💬 az_customer_support-v1.0

Description:
6,000 multilingual (Azerbaijani–English) instruction–response examples for common customer support scenarios.
Covers diverse intents such as checking invoice status, canceling or modifying orders, tracking shipments, and more.
Each entry includes the user's query (in English and Azerbaijani), the categorized intent, and a well-structured support response tailored to the request.

Use Cases:

• Instruction-tuning for multilingual customer service LLMs
• Fine-tuning intent-aware dialogue agents
• Multilingual chatbot training (especially for Azerbaijani)
• Retrieval-augmented generation (RAG) and support query routing

Fields:

• flags: Metadata flags indicating tone, complexity, or other characteristics (e.g., BQZ, BLQ)
• instruction: User query in English
• instruction_az: Translated user query in Azerbaijani
• intent: Classified intent (e.g., cancel_order, check_invoice, change_order, check_shipping)
• category: Support domain (typically ORDER)
• response: Agent’s structured and helpful reply in English
• response_az: Localized reply in Azerbaijani

License: CC-BY 4.0
Size: 6,000 entries
Avg. tokens per entry: ~250
Version: 1.0
Language: Azerbaijani, English