text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
How can I check if I have received a refund if it is not yet on my statement?
|
{
"text": "How can I check if I have received a refund if it is not yet on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991016387939453
},
{
"label": "POSITIVE",
"score": 0.0008983504958450794
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
ATM apparently not working? Couldn't access funds in my account?
|
{
"text": "ATM apparently not working? Couldn't access funds in my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999707043170929
},
{
"label": "POSITIVE",
"score": 0.0002928820613306016
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
How do you figure out the exchange rate? Can you explain why I got less money than expected?
|
{
"text": "How do you figure out the exchange rate? Can you explain why I got less money than expected?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994757771492004
},
{
"label": "POSITIVE",
"score": 0.0005242549232207239
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
Can I top up online?
|
{
"text": "Can I top up online?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.044644735753536224
},
{
"label": "POSITIVE",
"score": 0.9553552865982056
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
Could I open an account for children?
|
{
"text": "Could I open an account for children?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986798167228699
},
{
"label": "POSITIVE",
"score": 0.001320166396908462
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 1
}
|
Default
| null | null |
I'm trying to use a cheque to top up
|
{
"text": "I'm trying to use a cheque to top up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996115565299988
},
{
"label": "POSITIVE",
"score": 0.00038844437221996486
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
Is there a fee for european bank cards?
|
{
"text": "Is there a fee for european bank cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978679418563843
},
{
"label": "POSITIVE",
"score": 0.0021320222876966
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
How do I top-up while traveling?
|
{
"text": "How do I top-up while traveling?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9964459538459778
},
{
"label": "POSITIVE",
"score": 0.003554045222699642
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
Please tell me what this direct debit in my statement is
|
{
"text": "Please tell me what this direct debit in my statement is"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9927108287811279
},
{
"label": "POSITIVE",
"score": 0.007289132568985224
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
|
{
"text": "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996203184127808
},
{
"label": "POSITIVE",
"score": 0.000379643082851544
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
how do you get exchange rates
|
{
"text": "how do you get exchange rates"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9892848134040833
},
{
"label": "POSITIVE",
"score": 0.010715234093368053
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 32
}
|
Default
| null | null |
I made a mistake and need to cancel a transfer.
|
{
"text": "I made a mistake and need to cancel a transfer."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987391829490662
},
{
"label": "POSITIVE",
"score": 0.0012608093675225973
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null |
can i get a virtual card online
|
{
"text": "can i get a virtual card online"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9806122183799744
},
{
"label": "POSITIVE",
"score": 0.019387783482670784
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 37
}
|
Default
| null | null |
I don't recognize this payment on my app, I am sure I didn't spend any money there.
|
{
"text": "I don't recognize this payment on my app, I am sure I didn't spend any money there."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995825886726379
},
{
"label": "POSITIVE",
"score": 0.00041738656000234187
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?
|
{
"text": "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986376166343689
},
{
"label": "POSITIVE",
"score": 0.0013623519334942102
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
Can you help me track my card?
|
{
"text": "Can you help me track my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.993257999420166
},
{
"label": "POSITIVE",
"score": 0.006741961929947138
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
Could you tell me why my top up isn't showing in my wallet?
|
{
"text": "Could you tell me why my top up isn't showing in my wallet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994421601295471
},
{
"label": "POSITIVE",
"score": 0.0005577683914452791
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
They said I would get a refund but I don't see it on my statement.
|
{
"text": "They said I would get a refund but I don't see it on my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986269474029541
},
{
"label": "POSITIVE",
"score": 0.0013730452628806233
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
i put money on my card and i dont see it on the balance
|
{
"text": "i put money on my card and i dont see it on the balance"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994876384735107
},
{
"label": "POSITIVE",
"score": 0.0005123795126564801
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
Can I get a new pin number at any ATM using my card?
|
{
"text": "Can I get a new pin number at any ATM using my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990986585617065
},
{
"label": "POSITIVE",
"score": 0.000901395280379802
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null |
Do you charge a fee on currency exchange?
|
{
"text": "Do you charge a fee on currency exchange?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9913791418075562
},
{
"label": "POSITIVE",
"score": 0.00862086471170187
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?
|
{
"text": "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996198415756226
},
{
"label": "POSITIVE",
"score": 0.00038012437289580703
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
Why is the ATM not allowing me to get cash?
|
{
"text": "Why is the ATM not allowing me to get cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985625147819519
},
{
"label": "POSITIVE",
"score": 0.0014374464517459273
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
What form of identification is accepted?
|
{
"text": "What form of identification is accepted?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9923960566520691
},
{
"label": "POSITIVE",
"score": 0.00760390842333436
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null |
What's the wait time for European transfers?
|
{
"text": "What's the wait time for European transfers?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979298114776611
},
{
"label": "POSITIVE",
"score": 0.0020701386965811253
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null |
My transfer seems to be too expensive.
|
{
"text": "My transfer seems to be too expensive."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997891783714294
},
{
"label": "POSITIVE",
"score": 0.00021088325593154877
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
What do I do if I completed a money transfer but the recipient hasn't received it?
|
{
"text": "What do I do if I completed a money transfer but the recipient hasn't received it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999639630317688
},
{
"label": "POSITIVE",
"score": 0.00036034794175066054
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
Is my PIN the same thing as my passcode?
|
{
"text": "Is my PIN the same thing as my passcode?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99896240234375
},
{
"label": "POSITIVE",
"score": 0.0010375475976616144
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 38
}
|
Default
| null | null |
I made a payment with my card that was cancelled?
|
{
"text": "I made a payment with my card that was cancelled?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995254278182983
},
{
"label": "POSITIVE",
"score": 0.0004745481419377029
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
How much is it to receive money?
|
{
"text": "How much is it to receive money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989859461784363
},
{
"label": "POSITIVE",
"score": 0.0010140215745195746
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
what countries can i use my card in
|
{
"text": "what countries can i use my card in"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9829009175300598
},
{
"label": "POSITIVE",
"score": 0.017099088057875633
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
My son has just turned 13, is he old enough for an account?
|
{
"text": "My son has just turned 13, is he old enough for an account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977060556411743
},
{
"label": "POSITIVE",
"score": 0.002293906407430768
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 1
}
|
Default
| null | null |
I think someone else is using my card.
|
{
"text": "I think someone else is using my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984546899795532
},
{
"label": "POSITIVE",
"score": 0.001545286737382412
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.
|
{
"text": "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994851350784302
},
{
"label": "POSITIVE",
"score": 0.0005148699856363237
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
should i contact customer support if i can't edit details
|
{
"text": "should i contact customer support if i can't edit details"
}
|
[
{
"label": "NEGATIVE",
"score": 0.995859682559967
},
{
"label": "POSITIVE",
"score": 0.00414035702124238
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null |
Why am I being charged again?
|
{
"text": "Why am I being charged again?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9937611222267151
},
{
"label": "POSITIVE",
"score": 0.006238917354494333
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
can you tell me where to find the top-up verification code?
|
{
"text": "can you tell me where to find the top-up verification code?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993708729743958
},
{
"label": "POSITIVE",
"score": 0.0006291251047514379
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null |
People are using my debit card - help!
|
{
"text": "People are using my debit card - help!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9926294088363647
},
{
"label": "POSITIVE",
"score": 0.00737058324739337
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
Why was my cash withdrawal cancelled at the ATM?
|
{
"text": "Why was my cash withdrawal cancelled at the ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991416931152344
},
{
"label": "POSITIVE",
"score": 0.0008583393646404147
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
Please tell me why I was charged additionally when I used the card.
|
{
"text": "Please tell me why I was charged additionally when I used the card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9937323927879333
},
{
"label": "POSITIVE",
"score": 0.006267576478421688
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
My phone has been stolen.
|
{
"text": "My phone has been stolen."
}
|
[
{
"label": "NEGATIVE",
"score": 0.996890127658844
},
{
"label": "POSITIVE",
"score": 0.003109920769929886
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
Can you tell me what this fee is on my statement?
|
{
"text": "Can you tell me what this fee is on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997623860836029
},
{
"label": "POSITIVE",
"score": 0.002376094926148653
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
Why has my transfer been declined?
|
{
"text": "Why has my transfer been declined?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969490170478821
},
{
"label": "POSITIVE",
"score": 0.003051056293770671
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null |
My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?
|
{
"text": "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997172951698303
},
{
"label": "POSITIVE",
"score": 0.0002827235439326614
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
Several items I have charged this week are appearing twice. Please review my statement and remove any duplicate charges.
|
{
"text": "Several items I have charged this week are appearing twice. Please review my statement and remove any duplicate charges."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9796727895736694
},
{
"label": "POSITIVE",
"score": 0.020327240228652954
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
Why is it taking so long for a transfer to complete!
|
{
"text": "Why is it taking so long for a transfer to complete!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982859492301941
},
{
"label": "POSITIVE",
"score": 0.0017140548443421721
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null |
I entered the pin incorrectly too many times and now it is blocked. Can you help?
|
{
"text": "I entered the pin incorrectly too many times and now it is blocked. Can you help?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997001886367798
},
{
"label": "POSITIVE",
"score": 0.00029981578700244427
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
i didnt make these transactions, i think my card details might be stolen
|
{
"text": "i didnt make these transactions, i think my card details might be stolen"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992127418518066
},
{
"label": "POSITIVE",
"score": 0.0007872837013565004
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
Why is the exchange rate different on my recent purchase?
|
{
"text": "Why is the exchange rate different on my recent purchase?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9961054921150208
},
{
"label": "POSITIVE",
"score": 0.003894526744261384
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.
|
{
"text": "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9102195501327515
},
{
"label": "POSITIVE",
"score": 0.08978042751550674
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
My transfer didn't work how come?
|
{
"text": "My transfer didn't work how come?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.0003754181961994618
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
What commission do you take for currency exchage?
|
{
"text": "What commission do you take for currency exchage?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986202716827393
},
{
"label": "POSITIVE",
"score": 0.0013797290157526731
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
I logged in wrong and am blocked, how do I log in?
|
{
"text": "I logged in wrong and am blocked, how do I log in?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995597004890442
},
{
"label": "POSITIVE",
"score": 0.0004402749764267355
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
let me know how many disposable cards I can have?
|
{
"text": "let me know how many disposable cards I can have?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995052814483643
},
{
"label": "POSITIVE",
"score": 0.0004946925328113139
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
What is the refund process?
|
{
"text": "What is the refund process?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972679615020752
},
{
"label": "POSITIVE",
"score": 0.0027320096269249916
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
I am having trouble withdrawing cash.
|
{
"text": "I am having trouble withdrawing cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985052347183228
},
{
"label": "POSITIVE",
"score": 0.0014947644667699933
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.
|
{
"text": "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues."
}
|
[
{
"label": "NEGATIVE",
"score": 0.99052494764328
},
{
"label": "POSITIVE",
"score": 0.009475065395236015
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!
|
{
"text": "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9938285946846008
},
{
"label": "POSITIVE",
"score": 0.00617139833047986
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
I want to reactivate my card, I found it after thinking it was lost.
|
{
"text": "I want to reactivate my card, I found it after thinking it was lost."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992746710777283
},
{
"label": "POSITIVE",
"score": 0.0007253515650518239
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
I can't enter my passcode.
|
{
"text": "I can't enter my passcode."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989614486694336
},
{
"label": "POSITIVE",
"score": 0.001038526650518179
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null |
Why isn't my google pay top up working?
|
{
"text": "Why isn't my google pay top up working?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990191459655762
},
{
"label": "POSITIVE",
"score": 0.000980850774794817
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null |
I received my new card. Where is it in the app?
|
{
"text": "I received my new card. Where is it in the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991200566291809
},
{
"label": "POSITIVE",
"score": 0.0008799650240689516
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
What are the currencies and cards that are supported with my account?
|
{
"text": "What are the currencies and cards that are supported with my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9954797029495239
},
{
"label": "POSITIVE",
"score": 0.004520256072282791
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null |
Why do I need to verify my account?
|
{
"text": "Why do I need to verify my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991627931594849
},
{
"label": "POSITIVE",
"score": 0.0008372327429242432
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
Please let me know how to place an order for a virtual card
|
{
"text": "Please let me know how to place an order for a virtual card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9099322557449341
},
{
"label": "POSITIVE",
"score": 0.09006772190332413
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null |
I have a cash withdrawal that I don't recognize.
|
{
"text": "I have a cash withdrawal that I don't recognize."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990237951278687
},
{
"label": "POSITIVE",
"score": 0.000976162904407829
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
Do you accept cash?
|
{
"text": "Do you accept cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8701165318489075
},
{
"label": "POSITIVE",
"score": 0.12988346815109253
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
I need to close my account. Your company is terrible!
|
{
"text": "I need to close my account. Your company is terrible!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997199177742004
},
{
"label": "POSITIVE",
"score": 0.00028003391344100237
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
How much does top up fees cost?
|
{
"text": "How much does top up fees cost?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971193075180054
},
{
"label": "POSITIVE",
"score": 0.002880687825381756
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
Is it possible to track the card you sent me?
|
{
"text": "Is it possible to track the card you sent me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969335794448853
},
{
"label": "POSITIVE",
"score": 0.0030663858633488417
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
I need a number of disposable cards everyday.
|
{
"text": "I need a number of disposable cards everyday."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989745616912842
},
{
"label": "POSITIVE",
"score": 0.001025511766783893
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
Is my card activated?
|
{
"text": "Is my card activated?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9889229536056519
},
{
"label": "POSITIVE",
"score": 0.011077100411057472
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
Can you please tell me why my transfer failed?
|
{
"text": "Can you please tell me why my transfer failed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997029900550842
},
{
"label": "POSITIVE",
"score": 0.00029701885068789124
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?
|
{
"text": "Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997262358665466
},
{
"label": "POSITIVE",
"score": 0.0002737381437327713
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
Could you tell me what your exchange rates are?
|
{
"text": "Could you tell me what your exchange rates are?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980323910713196
},
{
"label": "POSITIVE",
"score": 0.0019675621297210455
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 32
}
|
Default
| null | null |
How does someone else top up my account
|
{
"text": "How does someone else top up my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998065173625946
},
{
"label": "POSITIVE",
"score": 0.0019347913330420852
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
Why did they charge me an extra $1?
|
{
"text": "Why did they charge me an extra $1?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991576671600342
},
{
"label": "POSITIVE",
"score": 0.0008423079852946103
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
i needed money for a night out with the girls but i was declined, why?
|
{
"text": "i needed money for a night out with the girls but i was declined, why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998481810092926
},
{
"label": "POSITIVE",
"score": 0.001518223318271339
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
On my disposable card, is there a transaction limit?
|
{
"text": "On my disposable card, is there a transaction limit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986289739608765
},
{
"label": "POSITIVE",
"score": 0.001371058402583003
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help.
|
{
"text": "Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988211989402771
},
{
"label": "POSITIVE",
"score": 0.0011788377305492759
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
how much will I be charged for making a transfer?
|
{
"text": "how much will I be charged for making a transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974508881568909
},
{
"label": "POSITIVE",
"score": 0.002549064112827182
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null |
What locations are cards delivered to?
|
{
"text": "What locations are cards delivered to?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976683259010315
},
{
"label": "POSITIVE",
"score": 0.002331643830984831
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
How many active transactions can I make with a disposable card?
|
{
"text": "How many active transactions can I make with a disposable card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983299374580383
},
{
"label": "POSITIVE",
"score": 0.001670127734541893
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
Can I get a card in the US?
|
{
"text": "Can I get a card in the US?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9955087900161743
},
{
"label": "POSITIVE",
"score": 0.004491185303777456
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
There is a direct debit payment on my account that I didn't authorize.
|
{
"text": "There is a direct debit payment on my account that I didn't authorize."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9824802279472351
},
{
"label": "POSITIVE",
"score": 0.017519690096378326
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?
|
{
"text": "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994200468063354
},
{
"label": "POSITIVE",
"score": 0.0005800253711640835
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
What is this extra fee that I got when I used my card to pay?
|
{
"text": "What is this extra fee that I got when I used my card to pay?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970136880874634
},
{
"label": "POSITIVE",
"score": 0.0029862611554563046
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.
|
{
"text": "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.0002797977067530155
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
What is the most that I can top-up to a card?
|
{
"text": "What is the most that I can top-up to a card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.156954824924469
},
{
"label": "POSITIVE",
"score": 0.843045175075531
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null |
What is with the need to have all my ID information?
|
{
"text": "What is with the need to have all my ID information?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995328187942505
},
{
"label": "POSITIVE",
"score": 0.000467153440695256
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
Where can I find top up by cash deposit?
|
{
"text": "Where can I find top up by cash deposit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986605644226074
},
{
"label": "POSITIVE",
"score": 0.0013394386041909456
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
How long do you have to wait to see your virtual card your ordered?
|
{
"text": "How long do you have to wait to see your virtual card your ordered?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981909394264221
},
{
"label": "POSITIVE",
"score": 0.0018090886296704412
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null |
My card has been found. Is there any way for me to put it back into the app?
|
{
"text": "My card has been found. Is there any way for me to put it back into the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995023012161255
},
{
"label": "POSITIVE",
"score": 0.0004977367352694273
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null |
is a transfer to a beneficiary allowed?
|
{
"text": "is a transfer to a beneficiary allowed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9936006665229797
},
{
"label": "POSITIVE",
"score": 0.006399262696504593
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?
|
{
"text": "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994996786117554
},
{
"label": "POSITIVE",
"score": 0.0005002538673579693
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
At which locations can I order a card?
|
{
"text": "At which locations can I order a card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9957982897758484
},
{
"label": "POSITIVE",
"score": 0.0042017013765871525
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
I deposited cash into my account and I'm having trouble seeing it on my account.
|
{
"text": "I deposited cash into my account and I'm having trouble seeing it on my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995449185371399
},
{
"label": "POSITIVE",
"score": 0.00045506664901040494
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
I may have entered the PIN wrong and the account is blocked. What do I have to do to get it unblocked.
|
{
"text": "I may have entered the PIN wrong and the account is blocked. What do I have to do to get it unblocked."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997947812080383
},
{
"label": "POSITIVE",
"score": 0.00020525728177744895
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
How do I exchange currencies using the app?
|
{
"text": "How do I exchange currencies using the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976045489311218
},
{
"label": "POSITIVE",
"score": 0.0023954289499670267
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null |
How can I link my bank to my top up account?
|
{
"text": "How can I link my bank to my top up account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989325404167175
},
{
"label": "POSITIVE",
"score": 0.0010674732038751245
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null |
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