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|---|---|---|---|---|---|---|---|---|
1b19e934-5efd-4303-8b02-66913a03edf4 | pending | 2025-01-11T11:20:04.909096 | 2025-01-11T11:20:04.909096 | 40339e66-37c5-4521-8499-efe2abf52273 | I couldnt transfer money from my account. | null | null | null |
d282f20a-d705-4062-824a-7f53457af532 | pending | 2025-01-11T11:20:04.909104 | 2025-01-11T11:20:04.909104 | ca092f01-29c7-4567-a840-8fb1ae781382 | How do you check my identity? | null | null | null |
2d143429-2500-47eb-b2d4-db1c1b7bf43e | pending | 2025-01-11T11:20:04.909111 | 2025-01-11T11:20:04.909111 | 8f344a62-f888-4fc3-9e36-f95a9be63344 | The app says I got cash from an ATM but I didn't | null | null | null |
16286b1b-b45f-4172-afef-d282ca39ddb7 | pending | 2025-01-11T11:20:04.909118 | 2025-01-11T11:20:04.909118 | 11f0ac83-a235-4975-a298-1b3b67a25617 | Which establishments will accept my card? | null | null | null |
a68ff819-041d-4daf-a2e4-6eafa5818e94 | pending | 2025-01-11T11:20:04.909126 | 2025-01-11T11:20:04.909126 | c1732597-0d31-4c74-97df-295e648f4e1e | Why was I charged a random fee for a transfer I made? | null | null | null |
20640b4f-de95-46ed-b1d5-1b1ecc1f1088 | pending | 2025-01-11T11:20:04.909134 | 2025-01-11T11:20:04.909134 | 7fd74c37-6207-4a67-a5cc-f5da37e74f08 | I withdrew some cash and the exchange rate seems to be wrong. | null | null | null |
2ec2b315-a5f4-402a-8ad3-4aacd7682228 | pending | 2025-01-11T11:20:04.909142 | 2025-01-11T11:20:04.909142 | 05c67e8d-f9da-4dee-9d8b-395cedbf64fe | When will my transfer finish pending? | null | null | null |
aa1e9813-0812-4dba-960b-236287fc87a3 | pending | 2025-01-11T11:20:04.909149 | 2025-01-11T11:20:04.909149 | 3266a116-c776-441a-9a1f-4334e72f11d5 | How can I pay for top-ups? | null | null | null |
2205ffff-d739-4648-a9b9-6181f7258cfa | completed | 2025-01-11T11:20:04.909157 | 2025-01-11T11:52:00.573948 | ff025a36-b002-48f3-b61d-8fa80cb5a925 | My American express works with my apple pay, why is top up not working? | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
15beafed-0bad-4ff2-a9dd-bc5069cf645b | pending | 2025-01-11T11:20:04.909165 | 2025-01-11T11:20:04.909165 | 4436b1b4-4652-48f0-be3a-80f696b6c837 | I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is? | null | null | null |
4c70eb6c-b159-428e-af6b-7cff370b92ee | pending | 2025-01-11T11:20:04.909172 | 2025-01-11T11:20:04.909172 | 0b6fa7f5-04f3-465e-8684-012621283823 | My credit card did not go through. Can you see if it has insufficient funds? | null | null | null |
efecc0fc-3c66-47e0-ac72-b82bdb5cde14 | pending | 2025-01-11T11:20:04.909180 | 2025-01-11T11:20:04.909180 | 30b6bf21-fb2f-4eb5-a73e-205c4decde83 | Verifying top-up cards necessary? | null | null | null |
fcc04913-81e1-477f-830c-39af3e307014 | pending | 2025-01-11T11:20:04.909188 | 2025-01-11T11:20:04.909188 | c8c5bc56-d2e5-4d63-8a5b-9ff20fc37314 | How do i top up my google pay? | null | null | null |
8add1c33-6ad8-483e-a791-833c20b6fb7c | pending | 2025-01-11T11:20:04.909196 | 2025-01-11T11:20:04.909196 | fe7e4b10-d69b-4498-958b-bff744b87a84 | can i see money source? | null | null | null |
c9b79af9-53fd-44a7-a87a-159395cc84a0 | pending | 2025-01-11T11:20:04.909204 | 2025-01-11T11:20:04.909204 | 79fafcee-2fef-4059-bab7-e7acbd89298d | What is the basis of your exchange rates? | null | null | null |
68fa9c24-f78d-436d-a7be-33786b023231 | pending | 2025-01-11T11:20:04.909212 | 2025-01-11T11:20:04.909212 | 0927faa1-698d-4a95-b604-70e30a3bb629 | Can I use SWIFT transfers? | null | null | null |
bf77e77a-52f5-4daa-a4ef-cb2ce2d0f5ff | pending | 2025-01-11T11:20:04.909220 | 2025-01-11T11:20:04.909220 | 7ecd9fcf-c906-4511-a385-623dd8f804f0 | I don't recognize this debit transaction in my billing statement? | null | null | null |
c70eebba-6879-4af7-95f4-7d45f25ad62f | pending | 2025-01-11T11:20:04.909228 | 2025-01-11T11:20:04.909228 | e2350474-17e1-47dd-b92c-88c1d24cf302 | I have just read my statement and there is a payment I don't recognise. | null | null | null |
d811094c-d496-4b0e-b6c2-d4d17a50029c | pending | 2025-01-11T11:20:04.909236 | 2025-01-11T11:20:04.909236 | 3799b3ec-03e9-48b9-9908-0d51ba5cd37f | How can you transfer my salary to my correct currency? | null | null | null |
d15d8d2e-8a50-48fa-a160-9e083dbaa0d3 | pending | 2025-01-11T11:20:04.909243 | 2025-01-11T11:20:04.909243 | a1f57130-4ffe-43e9-8fab-e3d8171b841a | how do I get my card to show in the app? | null | null | null |
04e52f9f-8122-43d8-b02a-de7107a7f91a | completed | 2025-01-11T11:20:04.909251 | 2025-01-11T11:59:35.095914 | 71eff6bf-139f-4d9d-83d7-d750fd55f07f | Can you tell me my code to get into the app? | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
a1af900a-dc2a-4092-9183-f9f9b0c22795 | pending | 2025-01-11T11:20:04.909258 | 2025-01-11T11:20:04.909258 | f3dd14a3-f3c0-4203-b7c3-5c74dac214cd | Is it possible for me to give my daughter a second card for this account? | null | null | null |
c8315cd4-4a23-40cf-9f33-85788f366d32 | pending | 2025-01-11T11:20:04.909265 | 2025-01-11T11:20:04.909265 | 82f7b315-00e9-4a11-a7fc-4e6e816f7e1d | Can I get a Visa or does it have to be something else. | null | null | null |
6d285d42-5cb0-4c9d-8e49-ede1267b9fb3 | pending | 2025-01-11T11:20:04.909273 | 2025-01-11T11:20:04.909273 | 7c06d9ce-186e-4ff9-b8a9-6d8319b60078 | Why is there a direct debit fee in the App when I didn't do it? | null | null | null |
1ddfbd54-ac0f-432b-a488-7efd66c36d3f | pending | 2025-01-11T11:20:04.909281 | 2025-01-11T11:20:04.909281 | 3f70d645-e7d5-4e52-a87b-7b61008147c5 | I bought a product a week ago, but may need to return it. | null | null | null |
17149840-4f67-4b20-9fe0-f25c68bcd447 | pending | 2025-01-11T11:20:04.909289 | 2025-01-11T11:20:04.909289 | 1e659640-740a-4098-8bfe-f78d9d5d9f93 | can I choose delivery times to suite me? | null | null | null |
93cb28bd-2479-42e0-8cff-2bd4459d100f | completed | 2025-01-11T11:20:04.909297 | 2025-01-11T12:01:00.521526 | fc01f33c-dfdb-4eab-89de-28c001902cf7 | If someone sends me money, will I be charged? | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
9163c8c8-bd51-4e5c-bb5b-ea6291c7fa94 | pending | 2025-01-11T11:20:04.909306 | 2025-01-11T11:20:04.909306 | 709ed71a-5d2d-46eb-8d5b-51ef8767b945 | My identity hasn't been verified. Can I use my account? | null | null | null |
b912097d-d9ab-4493-b52e-5dd121dfacb0 | pending | 2025-01-11T11:20:04.909315 | 2025-01-11T11:20:04.909315 | 05b12f2b-6fc3-48aa-9405-6cc3c7bb0aad | Why has my payment been declined? I paid by card. | null | null | null |
1f396cb1-bd7c-4ef1-8faa-80708153f23f | pending | 2025-01-11T11:20:04.909323 | 2025-01-11T11:20:04.909323 | a367bac9-8772-4772-b836-8e5282249c7b | What cash stations take this card? | null | null | null |
68cfa3b9-575e-46b1-8298-c96e2aaaccef | pending | 2025-01-11T11:20:04.909331 | 2025-01-11T11:20:04.909331 | 400f1379-5844-4dd3-aaad-396807379c6a | Can I use your app to exchange between USD and GBP | null | null | null |
c1d79852-0ebd-4d22-924a-7004da03875c | pending | 2025-01-11T11:20:04.909340 | 2025-01-11T11:20:04.909340 | 7d62593a-bf07-48ea-a41f-10602a143129 | What countries are getting support? | null | null | null |
db86f133-33c9-4be3-938c-e19d6dbd8e25 | pending | 2025-01-11T11:20:04.909348 | 2025-01-11T11:20:04.909348 | df13a6e9-bdf6-4cfb-ac18-4d2fb6a79f76 | How long until I see a cash withdrawal? | null | null | null |
b323c20d-7762-45f1-ae43-da79d10ebc6c | pending | 2025-01-11T11:20:04.909356 | 2025-01-11T11:20:04.909356 | 3160e3b0-08e8-4f30-8c1b-d1033be9f4c0 | Why check my identity? | null | null | null |
94ef95a6-caa3-4dc6-8ec5-580afcdc25ac | pending | 2025-01-11T11:20:04.909365 | 2025-01-11T11:20:04.909365 | 04f78243-cdc2-40ad-8153-8e19a031ca25 | I sent money and the recipient has not received their money after two weeks. | null | null | null |
0c531994-7a3c-4e80-81fc-6c17d48442dc | pending | 2025-01-11T11:20:04.909373 | 2025-01-11T11:20:04.909373 | 068235e3-a649-4e82-94d3-d1a14d358045 | I tried to make a purchase in the store but my card was declined. | null | null | null |
25acc1b4-9789-4787-a7bb-36dff37fe268 | pending | 2025-01-11T11:20:04.909381 | 2025-01-11T11:20:04.909381 | ec20aeae-f6c5-4d1a-abbf-6239d9a7a7ed | Are there steps to see where my funds come from? | null | null | null |
e53beceb-7428-46ff-800d-7bb2e7e79bc4 | pending | 2025-01-11T11:20:04.909389 | 2025-01-11T11:20:04.909389 | 723a0ade-ab2d-4fcd-9feb-3da1734f8760 | Am I charged more for using the ATM? | null | null | null |
f1f3f4ce-1dbc-4d61-b4c9-1063b9cb97de | pending | 2025-01-11T11:20:04.909398 | 2025-01-11T11:20:04.909398 | 1da25dfd-120b-4ec0-9b2e-e914bdbfebe1 | I want to transfer money from another account into this one. | null | null | null |
983e8bc3-f7a7-4904-b289-aacb6a2a4f85 | pending | 2025-01-11T11:20:04.909406 | 2025-01-11T11:20:04.909406 | e7603e7a-0123-4294-9b43-d7007828159e | I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is? | null | null | null |
346752de-7403-4a9b-9458-1e9aa1103570 | pending | 2025-01-11T11:20:04.909415 | 2025-01-11T11:20:04.909415 | 55c82125-1f34-4d8c-acf8-dbb35cedd830 | I need to know the process to transfer money into my account. | null | null | null |
2318bb39-228a-4685-9692-a51120e5d2e9 | pending | 2025-01-11T11:20:04.909423 | 2025-01-11T11:20:04.909423 | ceb15a76-4e11-4c13-af9d-171d692af0a7 | I am wondering about a transfer from a different country that doesn't show up yet? | null | null | null |
cc6a1555-01e8-4011-a452-31dc92bce45f | pending | 2025-01-11T11:20:04.909432 | 2025-01-11T11:20:04.909432 | 6ef2429f-60a5-4324-ae03-9d627b6d9831 | Can I have more disposable cards? | null | null | null |
d2d3f897-4234-4b8f-a2bd-b2ac9a4cda9b | pending | 2025-01-11T11:20:04.909440 | 2025-01-11T11:20:04.909440 | dee71a88-563d-43cd-8ae3-924ee5d1e389 | I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card. | null | null | null |
ea7ce76d-67db-4800-a7d2-b0393a361b8e | pending | 2025-01-11T11:20:04.909449 | 2025-01-11T11:20:04.909449 | b675fa9d-ddb2-4339-8fa4-44ec5012b7b9 | Why are top-ups being verified? | null | null | null |
7bd6ce1e-85ff-4cfe-bb94-3e7305c3e689 | pending | 2025-01-11T11:20:04.909457 | 2025-01-11T11:20:04.909457 | 11c7ee06-2300-49ab-8ba5-93a253b9797c | Can i use this card at any store? | null | null | null |
02347baf-a717-4028-b541-7fba9cf45eba | pending | 2025-01-11T11:20:04.909465 | 2025-01-11T11:20:04.909465 | fd1bb81a-d539-45ce-90c7-59fe8ce1dedb | I put some money in my account the other day and it's not gone in yet, can you help with this? | null | null | null |
863eb345-99b4-4087-8409-c538e6dd8567 | pending | 2025-01-11T11:20:04.909474 | 2025-01-11T11:20:04.909474 | b0badd65-f110-479e-9425-fd4e28ac0add | I am having trouble withdrawing cash. | null | null | null |
e4d425f5-768c-46cc-b12e-c79a71ec285f | pending | 2025-01-11T11:20:04.909482 | 2025-01-11T11:20:04.909482 | ac4beff2-6054-4113-9532-5f8507bf97d9 | I deposited a cheque, but the balance hasn't changed yet. | null | null | null |
28325f72-8431-4148-98e0-7d3c872127dc | pending | 2025-01-11T11:20:04.909491 | 2025-01-11T11:20:04.909491 | ee86b1d4-cba1-4582-820f-28f83a8ff11c | I noticed a charge for a transfer. Why is this? Is it because I did an international transfer? | null | null | null |
c05cf450-97f7-4a4b-bd8f-89f5ef6fd3a9 | pending | 2025-01-11T11:20:04.909499 | 2025-01-11T11:20:04.909499 | 36254acd-3c23-4ee7-a182-d5f0094d0be4 | What exchange rate will I receive? | null | null | null |
a8b26c97-ae63-4035-ac31-b66507d06d15 | pending | 2025-01-11T11:20:04.909508 | 2025-01-11T11:20:04.909508 | 521b828b-95f1-4741-b5e3-6ae275f3e0a7 | I need to have an item refunded. | null | null | null |
98e121e7-e256-4715-a8a2-de14a8b1a0a1 | pending | 2025-01-11T11:20:04.909515 | 2025-01-11T11:20:04.909515 | 9accad0e-1f7a-4ea9-89e3-102c5711004d | Can currencies be exchanged on this app? | null | null | null |
56954725-7e35-41b4-a3e3-cd3ae938e80a | pending | 2025-01-11T11:20:04.909523 | 2025-01-11T11:20:04.909523 | ba59c0e6-7843-4a04-a0db-d3514cb08ca2 | Asked for $100 but only got $20. Why would this happen? | null | null | null |
3ea81479-a411-481e-903f-59bd7e86b267 | pending | 2025-01-11T11:20:04.909531 | 2025-01-11T11:20:04.909531 | b0313332-f444-4c17-866e-24979b2678fc | The refund on my account hasn't shown up | null | null | null |
2ff85887-827d-4d4f-8a6d-9cb59db4d708 | pending | 2025-01-11T11:20:04.909539 | 2025-01-11T11:20:04.909539 | 518e90dd-387c-40f1-95b3-9b853456e24e | I don't think I made this transaction on my statement | null | null | null |
ffca39fa-8ee9-4296-8acf-1cd5f77a170b | pending | 2025-01-11T11:20:04.909547 | 2025-01-11T11:20:04.909547 | 19183134-efc5-4ad2-8cd6-80d01e520d40 | Is there a fee for a SEPA transfer | null | null | null |
7941ffcb-c087-472e-8ddd-1f60359a0672 | pending | 2025-01-11T11:20:04.909555 | 2025-01-11T11:20:04.909555 | a72842a3-cae4-4cdc-96d7-ddc2681d9ee4 | How do I exchange currencies using the app? | null | null | null |
41ebb1cb-4ac0-4748-a753-721934530dda | pending | 2025-01-11T11:20:04.909563 | 2025-01-11T11:20:04.909563 | fb57d42d-b0cc-418c-8d21-696a04880f5c | My transfer is failing when I try to do it. | null | null | null |
d89c7558-9e13-4189-adb9-10451d4eaece | pending | 2025-01-11T11:20:04.909572 | 2025-01-11T11:20:04.909572 | 2b80bfdd-531a-4067-aa66-6083496f586a | Why was my exchange rate a different amount than usual? | null | null | null |
1d1cc964-4813-4fda-a1f7-8277de044caf | pending | 2025-01-11T11:20:04.909580 | 2025-01-11T11:20:04.909580 | 31ab7a3e-16dd-4512-b299-91bbe1b2cad1 | I tried to make a transfer and it didn't work. | null | null | null |
931b7557-d28d-40d8-8695-69bd7f68d1ce | pending | 2025-01-11T11:20:04.909589 | 2025-01-11T11:20:04.909589 | 8cf0ffca-1eba-4dac-9bc8-70a6f25264bd | What are the steps to change my PIN to something else? | null | null | null |
a71087bd-afed-48d3-bb05-98ef32840d5e | pending | 2025-01-11T11:20:04.909597 | 2025-01-11T11:20:04.909597 | 5520eb1c-33b8-4d56-93f7-29d9d468e148 | I was charged the wrong exchange rate on a purchase | null | null | null |
d30e6624-d538-4f21-bd52-04ff3994661e | pending | 2025-01-11T11:20:04.909606 | 2025-01-11T11:20:04.909606 | 16ec4648-56fa-4210-92b1-7ae312c7da08 | Do you give out Visa or Mastercards? | null | null | null |
61548a56-5235-4777-9bc7-14eaa5105444 | pending | 2025-01-11T11:20:06.672806 | 2025-01-11T11:20:06.672806 | 4ce83d64-e4de-4c02-9402-a044d775da1b | How can I order my card? | null | null | null |
0aa2ad0b-4062-4c27-963f-930f7c4071c0 | completed | 2025-01-11T11:20:06.672821 | 2025-01-11T11:55:49.092278 | f47f0632-58ce-49f2-8f8a-7314d809d533 | I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently. | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
01316401-cbbe-4241-bb9a-ec59960caf90 | pending | 2025-01-11T11:20:06.672830 | 2025-01-11T11:20:06.672830 | 76013f0f-1cd3-46a8-892e-3e4b8abdcd21 | Can i set up an auto top-up? | null | null | null |
7e742993-1f39-474d-90da-290d4d73547d | pending | 2025-01-11T11:20:06.672838 | 2025-01-11T11:20:06.672838 | ab6cdbf4-9845-459e-942a-ce906a043aa4 | I didn't know there was a charge for tranferring. What is the charge? | null | null | null |
648710bf-90dd-4fd5-becf-031bd1573d37 | completed | 2025-01-11T11:20:06.672846 | 2025-01-11T11:37:02.675524 | 47cb4018-cdec-45d4-9352-e37038cf4d8d | I want this fee reversed from my account. | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
e6d7f848-3482-4fb6-984a-7c659d24e31c | pending | 2025-01-11T11:20:06.672855 | 2025-01-11T11:20:06.672855 | f52cfe5a-a92f-49b1-bdec-d6e6af8a9283 | I was unable to transfer money from my account. | null | null | null |
f7048b32-e464-4fe9-b816-7c2a6c7361c6 | pending | 2025-01-11T11:20:06.672862 | 2025-01-11T11:20:06.672862 | c97d977c-3470-4681-ba77-c05e584001a7 | I noticed that my card was charged more than once for one thing. | null | null | null |
2a975762-3c2a-4bfa-bfb5-ab3e4d5399f9 | pending | 2025-01-11T11:20:06.672870 | 2025-01-11T11:20:06.672870 | 32db6578-912b-46c2-8133-fb1cd613e9c9 | The payment for the card did not go through | null | null | null |
a2c0a55c-0299-4fe7-bdc5-38f8c8d806ef | pending | 2025-01-11T11:20:06.672878 | 2025-01-11T11:20:06.672878 | 5e5be566-8afa-413b-bfc9-650cd8d79854 | I need a Visa and a Mastercard from you. | null | null | null |
925270e6-b8bd-442e-990c-d36c92aa9f8f | pending | 2025-01-11T11:20:06.672886 | 2025-01-11T11:20:06.672886 | 705bda63-af60-47ba-b9e7-c87c443c2ffa | My account was charged a fee. When did you start charging extra for card payments? | null | null | null |
23fa6e4c-823f-443d-81cd-2806abf6f8bc | pending | 2025-01-11T11:20:06.672895 | 2025-01-11T11:20:06.672895 | 9b8c3694-6751-47b6-ba15-a79a9426ff01 | I was mistakenly charged a fee for using my card. | null | null | null |
293d47c0-cc43-4268-be89-ac1958221b0d | completed | 2025-01-11T11:20:06.672903 | 2025-01-11T11:54:44.690796 | 55c7a4b7-ceab-445b-86f0-cf5324e43647 | what is the status of my refund | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
c2fa252b-4775-4faf-b695-4a268f9d8df5 | completed | 2025-01-11T11:20:06.672912 | 2025-01-11T11:52:46.915983 | bb185d30-c930-472b-810f-4825794abc04 | Why is it showing that my account has been charged a dollar that is showing as pending? | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
c641abcd-8503-40a9-b79c-19a858bcf7d1 | pending | 2025-01-11T11:20:06.672920 | 2025-01-11T11:20:06.672920 | 63c88145-b6ec-4701-a903-89dafe88c116 | How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there. | null | null | null |
8b685db5-68f7-4a14-8004-3ecd7008e93e | pending | 2025-01-11T11:20:06.672928 | 2025-01-11T11:20:06.672928 | c531aa0d-80cf-4a80-84ce-2301f348f6c9 | How do I know if my top-up went through? | null | null | null |
a9fce49a-a16f-40ef-a8d0-b8ce5eed0a14 | pending | 2025-01-11T11:20:06.672936 | 2025-01-11T11:20:06.672936 | 79e52bd0-78f6-4a46-861b-5823d4d0dee1 | I'm trying to activate the auto-top up function. Where is it? | null | null | null |
f33c43cf-aaee-4499-9e5d-a7375d8ebded | pending | 2025-01-11T11:20:06.672944 | 2025-01-11T11:20:06.672944 | 1f80fb12-bb35-48f1-9b9c-8e9259a1c443 | Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me? | null | null | null |
3091c3ab-eed3-4284-96e2-9ef32b31a581 | completed | 2025-01-11T11:20:06.672952 | 2025-01-11T11:44:31.280640 | a33c74f8-b27b-49ed-a720-b53135bd3f45 | Can you please refund my item? | [
"NEGATIVE"
] | [
"1d85c0fd-7e72-4c75-8bd4-d946b9bf1c17"
] | [
"submitted"
] |
72517d5b-e908-42cd-a04b-fbad7d443fda | pending | 2025-01-11T11:20:06.672960 | 2025-01-11T11:20:06.672960 | fa09392c-1324-4995-bd5f-2a5a1c8881ea | I need to transfer money to my account from another bank | null | null | null |
e8924315-3809-42aa-91bc-cf66fba89bef | pending | 2025-01-11T11:20:06.672981 | 2025-01-11T11:20:06.672981 | 0a4f01c1-f097-4e0e-9dc6-33f690a10fcb | I have lost my card, but need to place an online order! How do I get a virtual card instantly? | null | null | null |
2294aef3-b6a7-40f8-82b5-9452a758ec90 | pending | 2025-01-11T11:20:06.672990 | 2025-01-11T11:20:06.672990 | a0f87a5e-73ec-46c4-b588-03ce6fa7086f | Where can I get a physical card? | null | null | null |
5269ce77-138f-4be4-b594-99ef04071438 | pending | 2025-01-11T11:20:06.672998 | 2025-01-11T11:20:06.672998 | 6e9fd9db-4f0d-41b7-897f-fc3a01deecf3 | What is the age limit? | null | null | null |
27fb6fe3-812a-48b1-8e71-6da832baa0fa | pending | 2025-01-11T11:20:06.673005 | 2025-01-11T11:20:06.673005 | 4be5d994-f5a0-4724-b346-f4a3dccaa05c | Is it possible for me to change my PIN number? | null | null | null |
fbe1a6f2-c631-4676-bbd6-6a84f96b01a1 | pending | 2025-01-11T11:20:06.673014 | 2025-01-11T11:20:06.673014 | b57e5d84-0737-4664-a0d6-0f52255e155d | Account topping up bank transfers to my account assistance please? | null | null | null |
1e434d81-9a78-4e97-b560-8d75be57ef43 | pending | 2025-01-11T11:20:06.673021 | 2025-01-11T11:20:06.673021 | 2fe785ce-b827-4ffb-9ef1-9d5f3c7b2210 | My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already. | null | null | null |
1874e075-466c-492a-ba89-654bf8f6f935 | pending | 2025-01-11T11:20:06.673029 | 2025-01-11T11:20:06.673029 | 3a99667e-ba79-4d6b-a50f-365aec2c6b74 | Let me know what the steps for the identity checks are | null | null | null |
597985a8-b006-4778-9764-679ffe291b2d | pending | 2025-01-11T11:20:06.673038 | 2025-01-11T11:20:06.673038 | b40621ac-b8a2-486d-b84a-8f13e77e393e | What would cause a transfer failure? | null | null | null |
f06471aa-33d0-43ab-80a9-5460e4fca021 | pending | 2025-01-11T11:20:06.673046 | 2025-01-11T11:20:06.673046 | 3d6a8d54-6205-4d3b-8e4a-6409d0650cfa | Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please? | null | null | null |
07d4221e-d23a-4f7c-ac75-de1fdc11c568 | pending | 2025-01-11T11:20:06.673054 | 2025-01-11T11:20:06.673054 | f716190b-b767-4b62-a117-1529479b2073 | I think that somebody is utilizing my card without my authorization! | null | null | null |
ab9c17dd-801b-4a55-9937-937822b3f0c3 | pending | 2025-01-11T11:20:06.673063 | 2025-01-11T11:20:06.673063 | 3d7ba482-1137-433a-90bf-d5af973edc17 | My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help. | null | null | null |
5dc12f6f-d69c-431c-8fbe-fc77dd731f7d | pending | 2025-01-11T11:20:06.673071 | 2025-01-11T11:20:06.673071 | b0bf8dbe-a620-4cad-8ecb-df534e3f0ff1 | How to I switch my money for the money used in another country? | null | null | null |
74bb11a5-8495-4267-ab84-48e60f3e65dd | pending | 2025-01-11T11:20:06.673079 | 2025-01-11T11:20:06.673079 | 66b67c47-ec9e-444e-9f16-58d612538113 | I have been charged a fee for getting cash | null | null | null |
156ba11e-7609-4222-9e05-c7adfa389e6f | pending | 2025-01-11T11:20:06.673087 | 2025-01-11T11:20:06.673087 | ec7da2ea-1bc6-4876-82c3-f65e383c5291 | I was given the wrong amount of cash | null | null | null |
e9c8ccc3-7020-4d38-b867-e02155d2cfd1 | pending | 2025-01-11T11:20:06.673095 | 2025-01-11T11:20:06.673095 | 56b5c906-2dc0-4239-90f6-7b5109fcfab0 | how much for topping up by card? | null | null | null |
ea8155d0-cac4-493b-aae5-434941812399 | pending | 2025-01-11T11:20:06.673104 | 2025-01-11T11:20:06.673104 | 3415c42a-19ba-481a-b915-3311505676cf | Will you help me unblock my pin after putting in the wrong pin too many times? | null | null | null |
14e5e2c1-dcdd-47c6-a4eb-68c061b30327 | pending | 2025-01-11T11:20:06.673112 | 2025-01-11T11:20:06.673112 | 798a7637-e192-45fe-bb46-f536b0b09764 | What are the charges if I exchange foreign currency? | null | null | null |
Subsets and Splits