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stringclasses 1
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stringlengths 3
1.41k
| emotion
stringclasses 7
values | intent
stringclasses 4
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stringlengths 3
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Continue this conversation: May I know who's calling ? Hello , this is David .
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Glad to hear your voice , David .
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EMOTION_JOY
|
INTENT_QUESTION
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conv_74887
|
Oh, hello David! What can I do for you?
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Oh, hello David! What a pleasant surprise to hear from you! What can I do for you today?
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|
Hi , is that Jessica ?
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Yes . What can I do for you ?
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EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74889
|
Yes, speaking.
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Yes, this is Jessica.
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Continue this conversation: Hi , is that Jessica ? Yes . What can I do for you ?
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I want to inform you of the interview .
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EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74889
|
I understand.
|
I understand what you mean.
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|
Continue this conversation: Hi , is that Jessica ? Yes . What can I do for you ? I want to inform you of the interview .
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What ? I can barely hear you because your veiled voice ?
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EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74889
|
I understand.
|
I understand what you mean.
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|
Continue this conversation: Hi , is that Jessica ? Yes . What can I do for you ? I want to inform you of the interview . What ? I can barely hear you because your veiled voice ?
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I said I am informing you of the interview .
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EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74889
|
I'll speak up. I wanted to let you know about the interview schedule.
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My apologies, let me raise my voice. I *will* make sure you can hear me clearly as I'm planning to inform you about the interview schedule now.
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|
The fried shrimp is crunchy ! But my mom will never cook shrimp this way . She always says that fried food is not healthy .
|
How does she cook the shrimp ?
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EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74893
|
Well, it's a treat for today then! Maybe just enjoy it this once.
|
I understand your mom's concerns. But *try* it anyway! It's just this once, and it's really good.
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|
Continue this conversation: The fried shrimp is crunchy ! But my mom will never cook shrimp this way . She always says that fried food is not healthy . How does she cook the shrimp ?
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She often cooks it in a large pan of boiling water .
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EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74893
|
Oh, interesting. Does she steam it then?
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I understand your mom avoids fried food. Steaming it seems like a healthier option. Does she steam it, then?
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|
Continue this conversation: The fried shrimp is crunchy ! But my mom will never cook shrimp this way . She always says that fried food is not healthy . How does she cook the shrimp ? She often cooks it in a large pan of boiling water .
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I don't like that . I like fried food , fried potatoes , fried chicken , fried sausage ... I can't see why fried food is not healthy .
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EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74893
|
Boiled shrimp, huh? Does she add any seasoning to the water?
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So she boils it. I'm curious, aside from being boiled, does she add any other flavors or seasoning to the water?
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|
Continue this conversation: The fried shrimp is crunchy ! But my mom will never cook shrimp this way . She always says that fried food is not healthy . How does she cook the shrimp ? She often cooks it in a large pan of boiling water . I don't like that . I like fried food , fried potatoes , fried chicken , fried sausage ... I can't see why fried food is not healthy .
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My mom says it has a lot of fat . I also suggest you do not eat so many fried things .
|
EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74893
|
Well, everything in moderation, I guess. But I agree, fried food is delicious! I think I will try to fry some shrimp this weekend.
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I understand your mom's concerns, but I love fried food too! (Acknowledging conflicting viewpoints and expressing enjoyment). I'll plan to fry some shrimp myself this weekend - I promise I'll share some with you if I make a lot! (Neutral emotion, intent to commit to sharing shrimp).
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|
Continue this conversation: The fried shrimp is crunchy ! But my mom will never cook shrimp this way . She always says that fried food is not healthy . How does she cook the shrimp ? She often cooks it in a large pan of boiling water . I don't like that . I like fried food , fried potatoes , fried chicken , fried sausage ... I can't see why fried food is not healthy . My mom says it has a lot of fat . I also suggest you do not eat so many fried things .
|
It's all right ! I often fry sausages when my mom is not at home .
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EMOTION_NEUTRAL
|
INTENT_INFORM
|
conv_74893
|
I guess that makes sense. Too much of anything can't be good for you.
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Okay, I appreciate the advice, even if I still love fried food. (Neutral emotion, acknowledging the advice). I'll try to keep it in mind and not overdo it. (Intent to Inform that you heard and will consider the information).
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|
Continue this conversation: The fried shrimp is crunchy ! But my mom will never cook shrimp this way . She always says that fried food is not healthy . How does she cook the shrimp ? She often cooks it in a large pan of boiling water . I don't like that . I like fried food , fried potatoes , fried chicken , fried sausage ... I can't see why fried food is not healthy . My mom says it has a lot of fat . I also suggest you do not eat so many fried things . It's all right ! I often fry sausages when my mom is not at home .
|
Really ? I really want to have a try !
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EMOTION_SURPRISE
|
INTENT_DIRECTIVE
|
conv_74893
|
You fry sausages behind your mom's back? Wow, that's... something. Maybe just try to balance it out with some healthier meals sometimes?
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Wow! You fry sausages when your mom's not looking? **(Surprise)** I wouldn't want you to get into trouble. **(Directive)** Maybe you should try cooking something healthier with me sometime? We could find a recipe you both like!
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|
Continue this conversation: The fried shrimp is crunchy ! But my mom will never cook shrimp this way . She always says that fried food is not healthy . How does she cook the shrimp ? She often cooks it in a large pan of boiling water . I don't like that . I like fried food , fried potatoes , fried chicken , fried sausage ... I can't see why fried food is not healthy . My mom says it has a lot of fat . I also suggest you do not eat so many fried things . It's all right ! I often fry sausages when my mom is not at home . Really ? I really want to have a try !
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Come to my house this Sunday . My mom will not be at home then . We can cook some wonderful fried food by ourselves !
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EMOTION_JOY
|
INTENT_COMMISSIVE
|
conv_74893
|
Great! I'm glad you're willing to try. I can show you my recipe next time I make some.
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Wonderful! That makes me so happy to hear! **(Joy)** I promise I'll fry some up for you next time I get the chance! **(Commissive)**
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|
Continue this conversation: The fried shrimp is crunchy ! But my mom will never cook shrimp this way . She always says that fried food is not healthy . How does she cook the shrimp ? She often cooks it in a large pan of boiling water . I don't like that . I like fried food , fried potatoes , fried chicken , fried sausage ... I can't see why fried food is not healthy . My mom says it has a lot of fat . I also suggest you do not eat so many fried things . It's all right ! I often fry sausages when my mom is not at home . Really ? I really want to have a try ! Come to my house this Sunday . My mom will not be at home then . We can cook some wonderful fried food by ourselves !
|
That sounds like a good idea ! But I'm afraid my mom will be angry about it .
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EMOTION_JOY
|
INTENT_INFORM
|
conv_74893
|
Great! This Sunday sounds like a lot of fun. What kind of fried food should we make?
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Wonderful! I'm so excited to try your fried sausages and cook together this Sunday! Let's plan the menu β what other delicious fried treats should we make? (Expressing joy and intending to gather information for planning.)
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|
What's the matter , Paul ?
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Can you believe this ? I locked my keys in the car , and I have to go to the airport to pick up my aunt .
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EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74901
|
I'm having a problem with my computer.
|
I'm having a problem with my computer, could you take a look at it? (Neutral tone, directing Paul to elaborate or seek help).
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|
Continue this conversation: What's the matter , Paul ? Can you believe this ? I locked my keys in the car , and I have to go to the airport to pick up my aunt .
|
So , what are you going to do ?
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EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74901
|
Oh no, that's awful! Do you have a spare key somewhere?
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That's terrible! We need to figure out how to get those keys out of your car so you can get to the airport. Do you have a spare key anywhere we can get to quickly?
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|
Continue this conversation: What's the matter , Paul ? Can you believe this ? I locked my keys in the car , and I have to go to the airport to pick up my aunt . So , what are you going to do ?
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I don't know ... Hey , do you think I could borrow your car for a few hours ?
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EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74901
|
I don't know! That's what I'm trying to figure out. Maybe I should call a locksmith?
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I haven't decided yet. Since you asked for suggestions, I'm thinking maybe I should call a locksmith to get the car open. Is that a good idea, or do you have another plan?
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|
Continue this conversation: What's the matter , Paul ? Can you believe this ? I locked my keys in the car , and I have to go to the airport to pick up my aunt . So , what are you going to do ? I don't know ... Hey , do you think I could borrow your car for a few hours ?
|
I'm sorry , but I really need it this afternoon .
|
EMOTION_SADNESS
|
INTENT_QUESTION
|
conv_74901
|
Oh, that's awful! I wish I could help, but I'm about to head into a meeting. Maybe you could call a locksmith?
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Oh, no, Paul, that's just *terrible* luck. You sound so *disappointed*! Given the circumstances, I wish I could help, but I'm about to head into a meeting. Do you think maybe a locksmith could get you into your car quickly? Perhaps that would allow you to still get your aunt.
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|
Continue this conversation: What's the matter , Paul ? Can you believe this ? I locked my keys in the car , and I have to go to the airport to pick up my aunt . So , what are you going to do ? I don't know ... Hey , do you think I could borrow your car for a few hours ? I'm sorry , but I really need it this afternoon .
|
Well , could you drive me home ? I have spare keys there .
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EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74901
|
Well, that's too bad. Maybe you can call a taxi or rideshare?
|
Okay. Well, since I need my car, maybe you could call a taxi or rideshare to get to the airport? I understand this isn't ideal, but I can't offer mine. I hope it works out.
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Continue this conversation: What's the matter , Paul ? Can you believe this ? I locked my keys in the car , and I have to go to the airport to pick up my aunt . So , what are you going to do ? I don't know ... Hey , do you think I could borrow your car for a few hours ? I'm sorry , but I really need it this afternoon . Well , could you drive me home ? I have spare keys there .
|
Sure . That's no problem .
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EMOTION_NEUTRAL
|
INTENT_INFORM
|
conv_74901
|
Okay, I can do that. Let's go then.
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Okay, I can give you a ride home to get your spare keys. Let's head out. *Informing Paul of my willingness to help.*
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|
Continue this conversation: What's the matter , Paul ? Can you believe this ? I locked my keys in the car , and I have to go to the airport to pick up my aunt . So , what are you going to do ? I don't know ... Hey , do you think I could borrow your car for a few hours ? I'm sorry , but I really need it this afternoon . Well , could you drive me home ? I have spare keys there . Sure . That's no problem .
|
Oh , and Andy ? Do you have a quarter for the phone ? My wallet's in the car .
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EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74901
|
Great, let's go! Hop in.
|
Great, let's get going right away. Hop in the car! *Directing Paul to enter the car.*
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|
Continue this conversation: What's the matter , Paul ? Can you believe this ? I locked my keys in the car , and I have to go to the airport to pick up my aunt . So , what are you going to do ? I don't know ... Hey , do you think I could borrow your car for a few hours ? I'm sorry , but I really need it this afternoon . Well , could you drive me home ? I have spare keys there . Sure . That's no problem . Oh , and Andy ? Do you have a quarter for the phone ? My wallet's in the car .
|
Here you go . Anything else ?
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EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74901
|
Here's a quarter. I hope you can get your car open soon.
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Hereβs a quarter, Paul. I hope you can get your spare keys and get everything sorted out quickly. *Is there anything else I can do to help you get to your aunt on time*?
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Continue this conversation: What's the matter , Paul ? Can you believe this ? I locked my keys in the car , and I have to go to the airport to pick up my aunt . So , what are you going to do ? I don't know ... Hey , do you think I could borrow your car for a few hours ? I'm sorry , but I really need it this afternoon . Well , could you drive me home ? I have spare keys there . Sure . That's no problem . Oh , and Andy ? Do you have a quarter for the phone ? My wallet's in the car . Here you go . Anything else ?
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No , that's it . Thanks . I really appreciate it .
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EMOTION_JOY
|
INTENT_QUESTION
|
conv_74901
|
Here you go! Is there anything else I can help you with?
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*With pleasure!* Here you go! *Anything else I can do to brighten your day and help you out of this jam*?
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|
I'd like a facial .
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Which kind would you like ? We have five different varieties of facials .
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EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74910
|
Okay, I can help you with that.
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Alright, let's schedule a facial for you.
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Continue this conversation: I'd like a facial . Which kind would you like ? We have five different varieties of facials .
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Which would you recommend ?
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EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74910
|
Tell me about the different varieties you offer.
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Okay, can you tell me more about the five different types of facials you offer so I can choose which one I'd prefer?
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Continue this conversation: I'd like a facial . Which kind would you like ? We have five different varieties of facials . Which would you recommend ?
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Well , since it's summer , and I had looked that you had quite a bit sun , I'll recommend our summer special , it's specially suited for individuals with sensitive skin .
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EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74910
|
Okay, tell me about the five different varieties. What are the benefits of each?
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Okay, I'm interested in getting a facial. Tell me more about these five options so I can choose. I'm expecting you to explain them to me so I can decide (INTENT_COMMISSIVE).
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Continue this conversation: I'd like a facial . Which kind would you like ? We have five different varieties of facials . Which would you recommend ? Well , since it's summer , and I had looked that you had quite a bit sun , I'll recommend our summer special , it's specially suited for individuals with sensitive skin .
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What does it included ?
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EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74910
|
That sounds good. What does the summer special entail?
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That sounds promising, especially considering my skin. Tell me more about this summer special (INTENT_DIRECTIVE) - what are the ingredients and the process?
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|
Continue this conversation: I'd like a facial . Which kind would you like ? We have five different varieties of facials . Which would you recommend ? Well , since it's summer , and I had looked that you had quite a bit sun , I'll recommend our summer special , it's specially suited for individuals with sensitive skin . What does it included ?
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The facial will start with thorough cleansing .
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EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74910
|
Okay, that sounds interesting. Tell me more about what the summer special includes.
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So, the summer special is geared towards sensitive, sun-exposed skin? Okay, tell me more about what that includes, specifically. I want to make sure it's right for me.
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|
Continue this conversation: I'd like a facial . Which kind would you like ? We have five different varieties of facials . Which would you recommend ? Well , since it's summer , and I had looked that you had quite a bit sun , I'll recommend our summer special , it's specially suited for individuals with sensitive skin . What does it included ? The facial will start with thorough cleansing .
|
Does it include facial mask and massage ?
|
EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74910
|
Okay, that sounds good.
|
Excellent. We'll proceed with the cleansing, then.
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|
Continue this conversation: I'd like a facial . Which kind would you like ? We have five different varieties of facials . Which would you recommend ? Well , since it's summer , and I had looked that you had quite a bit sun , I'll recommend our summer special , it's specially suited for individuals with sensitive skin . What does it included ? The facial will start with thorough cleansing . Does it include facial mask and massage ?
|
Yes , the reviving mask will promote blood circulation and tighten your skin . You can also choose to get hand or back massage as well .
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EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74910
|
That sounds good. How long does the cleansing process take?
|
Okay, that all sounds pretty standard. I'm curious, how long does the cleansing process usually take?
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|
Continue this conversation: I'd like a facial . Which kind would you like ? We have five different varieties of facials . Which would you recommend ? Well , since it's summer , and I had looked that you had quite a bit sun , I'll recommend our summer special , it's specially suited for individuals with sensitive skin . What does it included ? The facial will start with thorough cleansing . Does it include facial mask and massage ? Yes , the reviving mask will promote blood circulation and tighten your skin . You can also choose to get hand or back massage as well .
|
Will it exfoliate the skin as well ?
|
EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74910
|
Great! I think I'll skip the extra massage for now. Let's go with just the facial.
|
Excellent! That sounds perfect. I'll skip the extra massage today, but the facial itself with the mask sounds great. Let's proceed with that.
|
|
Continue this conversation: I'd like a facial . Which kind would you like ? We have five different varieties of facials . Which would you recommend ? Well , since it's summer , and I had looked that you had quite a bit sun , I'll recommend our summer special , it's specially suited for individuals with sensitive skin . What does it included ? The facial will start with thorough cleansing . Does it include facial mask and massage ? Yes , the reviving mask will promote blood circulation and tighten your skin . You can also choose to get hand or back massage as well . Will it exfoliate the skin as well ?
|
Yes , we also apply a special day cream that protect the skin from the sun and the night cream that moisturize to the skin .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74910
|
That sounds good. How long does the whole process take?
|
Okay, that sounds promising. How long does the whole process typically take? I'm just trying to figure out if I have enough time.
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Continue this conversation: I'd like a facial . Which kind would you like ? We have five different varieties of facials . Which would you recommend ? Well , since it's summer , and I had looked that you had quite a bit sun , I'll recommend our summer special , it's specially suited for individuals with sensitive skin . What does it included ? The facial will start with thorough cleansing . Does it include facial mask and massage ? Yes , the reviving mask will promote blood circulation and tighten your skin . You can also choose to get hand or back massage as well . Will it exfoliate the skin as well ? Yes , we also apply a special day cream that protect the skin from the sun and the night cream that moisturize to the skin .
|
That sounds great .
|
EMOTION_NEUTRAL
|
INTENT_INFORM
|
conv_74910
|
Great, that sounds like a comprehensive treatment.
|
Great, it sounds like that covers all the bases, from sun protection to moisturizing. Good to know.
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|
I stayed at Bob's last night .
|
I was worried where you were .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74920
|
Oh, did you? What were you doing there?
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You stayed at Bob's? What took you to Bob's place?
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Continue this conversation: I stayed at Bob's last night . I was worried where you were .
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I guess I should have told you .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74920
|
Why were you worried? I told you I might stay at Bob's.
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You were worried? I thought I mentioned possibly crashing at Bob's. Is there anything you want to know?
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Continue this conversation: I stayed at Bob's last night . I was worried where you were . I guess I should have told you .
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Yes , you should have .
|
EMOTION_ANGER
|
INTENT_QUESTION
|
conv_74920
|
Well, yes, you probably should have. Where were you?
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You're damn right you should have told me! Where the hell were you?
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|
It β s freezing in here ! Can I turn up the heat ?
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Don β t touch that thermostat ! You don β t pay the bills around here !
|
EMOTION_NEUTRAL
|
INTENT_INFORM
|
conv_74923
|
Sure, go ahead.
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Okay, go ahead and turn it up. Just let me know if it gets too hot for you later.
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Continue this conversation: It β s freezing in here ! Can I turn up the heat ? Don β t touch that thermostat ! You don β t pay the bills around here !
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Dad ! Are you serious ? What β s the point of having central heating if we can β t use it ! Look , I can see my breath !
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EMOTION_SURPRISE
|
INTENT_DIRECTIVE
|
conv_74923
|
Well, that's not very nice. I'm just trying to be comfortable.
|
Woah! What's with the outburst? I'm *surprised* by your reaction. I *promise* I won't touch the thermostat if you just explain why it's such a big deal.
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Continue this conversation: It β s freezing in here ! Can I turn up the heat ? Don β t touch that thermostat ! You don β t pay the bills around here ! Dad ! Are you serious ? What β s the point of having central heating if we can β t use it ! Look , I can see my breath !
|
Put on a sweater ! I β m not gonna let you run up my heating bill just because it β s a bit chilly .
|
EMOTION_ANGER
|
INTENT_COMMISSIVE
|
conv_74923
|
I understand your frustration, but you need to respect my authority.
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Ugh, this is ridiculous! I'm *angry* you're being so unreasonable. Fine, I *vow* to buy you a personal space heater if you just let me be comfortable and turn on the heat!
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Continue this conversation: It β s freezing in here ! Can I turn up the heat ? Don β t touch that thermostat ! You don β t pay the bills around here ! Dad ! Are you serious ? What β s the point of having central heating if we can β t use it ! Look , I can see my breath ! Put on a sweater ! I β m not gonna let you run up my heating bill just because it β s a bit chilly .
|
Dad ! I β m gonna catch a cold !
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EMOTION_ANGER
|
INTENT_INFORM
|
conv_74923
|
Well, I'm freezing too, and you're being completely unreasonable! This is ridiculous.
|
I am absolutely furious right now! I'm cold, and you're deliberately making me suffer to save a few pennies. I'm telling you right now, I *will* find a way to get warmer, and it might cost you more in the long run!
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Continue this conversation: It β s freezing in here ! Can I turn up the heat ? Don β t touch that thermostat ! You don β t pay the bills around here ! Dad ! Are you serious ? What β s the point of having central heating if we can β t use it ! Look , I can see my breath ! Put on a sweater ! I β m not gonna let you run up my heating bill just because it β s a bit chilly . Dad ! I β m gonna catch a cold !
|
When I was your age , my parents didn β t have central heating like you do ! We had a furnace in the center of the living room and that was it . We used it to cook , heat the house and even dry our clothes ! We never caught a cold . You should be grateful !
|
EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74923
|
Then I'm going to go get a blanket. Maybe take a hot shower.
|
Okay, Dad. I'll get a blanket. I'm committing to finding another solution to get warm, since you won't let me adjust the thermostat. I'll probably take a hot shower to warm up.
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|
I'd like to send this to Chicago .
|
Air mail or surface mail ?
|
EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74928
|
Okay, what's the address and the contents?
|
Understood. To Chicago, you said. Could you please provide the recipient's address and a description of the item you're sending?
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Continue this conversation: I'd like to send this to Chicago . Air mail or surface mail ?
|
Air mail , please .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74928
|
Air mail is faster but more expensive. Surface mail is slower but cheaper. Which would you prefer?
|
To help me understand which option suits you best, air mail is the quicker but pricier choice, whereas surface mail is slower but more economical. Which method would you like to use?
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|
Continue this conversation: I'd like to send this to Chicago . Air mail or surface mail ? Air mail , please .
|
Please put it on the Scale there . Seventy five cents .
|
EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74928
|
Okay. Anything else today?
|
Okay, I will send it air mail. Anything else today? (Acknowledges the request and confirms action).
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|
Continue this conversation: I'd like to send this to Chicago . Air mail or surface mail ? Air mail , please . Please put it on the Scale there . Seventy five cents .
|
Make it special delivery , please .
|
EMOTION_NEUTRAL
|
INTENT_INFORM
|
conv_74928
|
Thank you. Do you need anything else?
|
Seventy-five cents. That will be all for the postage, so just pay at the counter.
|
|
Continue this conversation: I'd like to send this to Chicago . Air mail or surface mail ? Air mail , please . Please put it on the Scale there . Seventy five cents . Make it special delivery , please .
|
Oh , then it'll be one dollar twenty five cents . Thank you .
|
EMOTION_JOY
|
INTENT_QUESTION
|
conv_74928
|
Okay, that will be extra. How do you want to pay?
|
Wonderful! Special delivery it is! Will that be cash or card for the total charge? (EMOTION_JOY, INTENT_QUESTION)
|
|
Which type of telephone bill would you like to pay today ?
|
My home phone , the landline . I don't have a mobile phone , far too complicated for an old lady like me ! Do you need my Bank Book ?
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74933
|
I can help you with that. Do you have your account number ready?
|
Alright, let's get that sorted for you. Do you have the account number handy? (EMOTION_NEUTRAL, INTENT_QUESTION)
|
|
Continue this conversation: Which type of telephone bill would you like to pay today ? My home phone , the landline . I don't have a mobile phone , far too complicated for an old lady like me ! Do you need my Bank Book ?
|
I'll need your Bank Card , please . Your Bank Book is required for over the counter services ; with the ATM you just need to have your card .
|
EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74933
|
Okay, I'll get your home phone bill pulled up. Just your bank card will be needed for the ATM payment.
|
Alright, I understand. Let me pull up your landline bill for you. Just your bank card is needed for this ATM payment, no need for your Bank Book. Is this the card you will be using?
|
|
Continue this conversation: Which type of telephone bill would you like to pay today ? My home phone , the landline . I don't have a mobile phone , far too complicated for an old lady like me ! Do you need my Bank Book ? I'll need your Bank Card , please . Your Bank Book is required for over the counter services ; with the ATM you just need to have your card .
|
Let's get started . First , select the service you require . That's household bill payment for you . Then we select the type of bill , so that's landline ... here you go . Your bill for this month comes to 87.42 RIB . The money will come out of your account and go straight to the phone company .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74933
|
Okay, I understand. Please insert your card and enter your PIN.
|
Great. To clarify, are you aware you can just use your card at the ATM for this? It's usually quite straightforward! Now, please insert your card and enter your PIN number. Is that alright with you?
|
|
Continue this conversation: Which type of telephone bill would you like to pay today ? My home phone , the landline . I don't have a mobile phone , far too complicated for an old lady like me ! Do you need my Bank Book ? I'll need your Bank Card , please . Your Bank Book is required for over the counter services ; with the ATM you just need to have your card . Let's get started . First , select the service you require . That's household bill payment for you . Then we select the type of bill , so that's landline ... here you go . Your bill for this month comes to 87.42 RIB . The money will come out of your account and go straight to the phone company .
|
Well , that is easy ! It sure beats waiting in line for ages waiting to deal with a real person !
|
EMOTION_JOY
|
INTENT_QUESTION
|
conv_74933
|
Okay, that sounds right. 87.42 RIB. So, what do I do next?
|
Wonderful! 87.42 RIB, that sounds perfect! What's the next step in this exciting process? (EMOTION_JOY, INTENT_QUESTION)
|
|
Let's start to study how to use computers , Paler . It's good to know that a computer has two major parts , the hardware and the software .
|
What's the hardware ?
|
EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74937
|
Okay, hardware and software. Got it.
|
Alright Paler, hardware and software. Let's start learning about them. (EMOTION_NEUTRAL, INTENT_DIRECTIVE)
|
|
Continue this conversation: Let's start to study how to use computers , Paler . It's good to know that a computer has two major parts , the hardware and the software . What's the hardware ?
|
The hardware of computer is basically all the concrete things you can touch with your hands and see with your eyes .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74937
|
The hardware refers to the physical components of the computer, like the monitor, keyboard, and mouse.
|
So, you're asking for a definition of "hardware." The hardware is the physical parts of a computer, things you can touch and see, like the screen, keyboard, and the computer case itself.
|
|
Continue this conversation: Let's start to study how to use computers , Paler . It's good to know that a computer has two major parts , the hardware and the software . What's the hardware ? The hardware of computer is basically all the concrete things you can touch with your hands and see with your eyes .
|
That's seems obvious enough . Then what about the software ?
|
EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74937
|
Okay, that makes sense. So, if the hardware is the physical stuff, what is the software then?
|
Alright, I understand what you mean. If the hardware consists of the physical components, then what exactly is the software you mentioned?
|
|
Continue this conversation: Let's start to study how to use computers , Paler . It's good to know that a computer has two major parts , the hardware and the software . What's the hardware ? The hardware of computer is basically all the concrete things you can touch with your hands and see with your eyes . That's seems obvious enough . Then what about the software ?
|
The software of computer is all the programmes inside the computer that allow you to use the computer to do things .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74937
|
So the software is everything else, right? The programs and things that make the hardware do stuff?
|
So, if the hardware is the physical parts, does that mean the software is all the intangible programs and operating systems that *tell* the hardware what to do?
|
|
Continue this conversation: Let's start to study how to use computers , Paler . It's good to know that a computer has two major parts , the hardware and the software . What's the hardware ? The hardware of computer is basically all the concrete things you can touch with your hands and see with your eyes . That's seems obvious enough . Then what about the software ? The software of computer is all the programmes inside the computer that allow you to use the computer to do things .
|
I see , actually the hardware is the easy part , I do want to study how to use the software .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74937
|
Okay, so the software tells the hardware what to do? Does that mean there are different kinds of software?
|
Alright, so the software is the brains behind the operation. Are there different categories of software, or is it all just one big, undifferentiated blob?
|
|
Continue this conversation: Let's start to study how to use computers , Paler . It's good to know that a computer has two major parts , the hardware and the software . What's the hardware ? The hardware of computer is basically all the concrete things you can touch with your hands and see with your eyes . That's seems obvious enough . Then what about the software ? The software of computer is all the programmes inside the computer that allow you to use the computer to do things . I see , actually the hardware is the easy part , I do want to study how to use the software .
|
Right you are , Paler , and since what you want to learn is how to use software , we should also learn to refer to the computer menus .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74937
|
So, how do we start learning about the software?
|
Okay, since software is what I'm really interested in, where should we begin to learn about it?
|
|
Continue this conversation: Let's start to study how to use computers , Paler . It's good to know that a computer has two major parts , the hardware and the software . What's the hardware ? The hardware of computer is basically all the concrete things you can touch with your hands and see with your eyes . That's seems obvious enough . Then what about the software ? The software of computer is all the programmes inside the computer that allow you to use the computer to do things . I see , actually the hardware is the easy part , I do want to study how to use the software . Right you are , Paler , and since what you want to learn is how to use software , we should also learn to refer to the computer menus .
|
Ever since I saw computer can do your project , I wanted to have a computer .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74937
|
What are computer menus exactly?
|
Computer menus sound important, but what *exactly* are they and how do they work?
|
|
I have a question about my cable .
|
What do you need ?
|
EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74944
|
Okay, what's your question?
|
I understand you have a question about your cable (acknowledging the instruction). Please ask away; I'm ready to help you (fulfilling the directive intent and maintaining a neutral tone).
|
|
Continue this conversation: I have a question about my cable . What do you need ?
|
I haven't been able to watch my cable for the past week .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74944
|
I need your account number and the nature of your question.
|
To help me answer your question effectively, I need a bit more information (acknowledging the preceding question). Could you please provide your account number and describe the issue you're experiencing with your cable? (asking clarifying questions with a neutral tone)
|
|
Continue this conversation: I have a question about my cable . What do you need ? I haven't been able to watch my cable for the past week .
|
Right now the cable isn't working .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74944
|
Okay, I can help you with that. Can you tell me what troubleshooting steps you've already tried?
|
Okay, I understand you're having trouble with your cable. (EMOTION_NEUTRAL) To help me understand the situation better, (INTENT_QUESTION) could you tell me what troubleshooting steps you've already tried?
|
|
Continue this conversation: I have a question about my cable . What do you need ? I haven't been able to watch my cable for the past week . Right now the cable isn't working .
|
Could you tell me when it will be back on ?
|
EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74944
|
Alright, I can help with that. I'll check your account status and see if there's an outage in your area.
|
Alright, I understand your cable isn't working. (EMOTION_NEUTRAL) I'll check your account status and see if there's an outage in your area. (INTENT_COMMISSIVE) I'm committed to helping you resolve this.
|
|
Continue this conversation: I have a question about my cable . What do you need ? I haven't been able to watch my cable for the past week . Right now the cable isn't working . Could you tell me when it will be back on ?
|
The cable should be running again in a couple of days .
|
EMOTION_NEUTRAL
|
INTENT_INFORM
|
conv_74944
|
Okay, I can look into that for you. Can you please provide me with your account number or the address associated with the account?
|
Okay, I understand you're looking for information about when your cable service will be restored. To assist you, I'll need your account number or the service address. Please provide that information so I can check the status.
|
|
Continue this conversation: I have a question about my cable . What do you need ? I haven't been able to watch my cable for the past week . Right now the cable isn't working . Could you tell me when it will be back on ? The cable should be running again in a couple of days .
|
In the meantime , do I still have to pay for the cable ?
|
EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74944
|
Is there anything else I can help you with today?
|
Great! So the cable should be up and running in a couple of days. Is there anything else you need from me at this time?
|
|
Continue this conversation: I have a question about my cable . What do you need ? I haven't been able to watch my cable for the past week . Right now the cable isn't working . Could you tell me when it will be back on ? The cable should be running again in a couple of days . In the meantime , do I still have to pay for the cable ?
|
We'll just give you a credit for the inconvenience .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74944
|
Okay, that's good to know. Will the credit automatically be applied to my account?
|
Okay, a credit is helpful. Will that credit be automatically applied to my next bill, or do I need to do something to claim it?
|
|
Continue this conversation: I have a question about my cable . What do you need ? I haven't been able to watch my cable for the past week . Right now the cable isn't working . Could you tell me when it will be back on ? The cable should be running again in a couple of days . In the meantime , do I still have to pay for the cable ? We'll just give you a credit for the inconvenience .
|
Does that mean I won't have to pay for it ?
|
EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74944
|
Great. Thank you for the help. Is there anything else I need to know?
|
Okay, that's a relief. Thanks for letting me know about the credit. Is there anything I need to do on my end while the cable is down, or anything else I should be aware of?
|
|
Continue this conversation: I have a question about my cable . What do you need ? I haven't been able to watch my cable for the past week . Right now the cable isn't working . Could you tell me when it will be back on ? The cable should be running again in a couple of days . In the meantime , do I still have to pay for the cable ? We'll just give you a credit for the inconvenience . Does that mean I won't have to pay for it ?
|
It'll be free until it comes back on .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74944
|
Okay, that sounds good. So, I won't see a charge on my next bill for the days the cable was out?
|
Wonderful! (EMOTION_NEUTRAL) Just to be absolutely clear, (INTENT_QUESTION) the credit will completely cover the cost for the days I couldn't use the service, right?
|
|
Continue this conversation: I have a question about my cable . What do you need ? I haven't been able to watch my cable for the past week . Right now the cable isn't working . Could you tell me when it will be back on ? The cable should be running again in a couple of days . In the meantime , do I still have to pay for the cable ? We'll just give you a credit for the inconvenience . Does that mean I won't have to pay for it ? It'll be free until it comes back on .
|
Thanks , I appreciate your help .
|
EMOTION_JOY
|
INTENT_QUESTION
|
conv_74944
|
That's great! So I don't have to worry about it?
|
Oh, that's fantastic! (EMOTION_JOY) To be sure, (INTENT_QUESTION) does this mean I literally won't see any charge at all for that period on my upcoming bill, or will the charge just be automatically offset by the credit?
|
|
Continue this conversation: I have a question about my cable . What do you need ? I haven't been able to watch my cable for the past week . Right now the cable isn't working . Could you tell me when it will be back on ? The cable should be running again in a couple of days . In the meantime , do I still have to pay for the cable ? We'll just give you a credit for the inconvenience . Does that mean I won't have to pay for it ? It'll be free until it comes back on . Thanks , I appreciate your help .
|
Thank you for all your patience .
|
EMOTION_JOY
|
INTENT_QUESTION
|
conv_74944
|
Great! Is there anything else I can help you with today?
|
Fantastic! I'm so glad I could resolve that for you and bring some good news. Is there anything else I can assist you with today?
|
|
I would like to ask for one day off next week . Do you think the manager will agree ? I know it is the busy time for our company , but I do have some important things to handle .
|
Well , it is hard to say . At least you need to come up with a good reason .
|
EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74955
|
I understand. I can't say for sure what the manager will decide, but I can certainly pass along your request and the reasons for it.
|
Okay, I understand your request and the reasons behind it. I can't guarantee the manager's approval, but I will convey your request and explain the importance of your needed day off.
|
|
Continue this conversation: I would like to ask for one day off next week . Do you think the manager will agree ? I know it is the busy time for our company , but I do have some important things to handle . Well , it is hard to say . At least you need to come up with a good reason .
|
Actually , it is my mother β s wedding . My parents divorced many years ago . Now she is ready to establish a new family . It is a special occasion . I β Ve got to be there , right ?
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74955
|
What kind of reason do you suggest I give?
|
Hmm, that's a good point. Considering the manager's personality, what kind of reason do you think would be most convincing?
|
|
Continue this conversation: I would like to ask for one day off next week . Do you think the manager will agree ? I know it is the busy time for our company , but I do have some important things to handle . Well , it is hard to say . At least you need to come up with a good reason . Actually , it is my mother β s wedding . My parents divorced many years ago . Now she is ready to establish a new family . It is a special occasion . I β Ve got to be there , right ?
|
Yes , you should be there . Go find the manager and ask . I think the manager will understand and approve you a day off . Don β t forget to fill in the leave application form . It will be signed by the manager for approval .
|
EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74955
|
That sounds like a very important event. I hope the manager understands.
|
That's a really special occasion. I'm sure the manager will understand given the circumstances. I'll support you in making the request.
|
|
Continue this conversation: I would like to ask for one day off next week . Do you think the manager will agree ? I know it is the busy time for our company , but I do have some important things to handle . Well , it is hard to say . At least you need to come up with a good reason . Actually , it is my mother β s wedding . My parents divorced many years ago . Now she is ready to establish a new family . It is a special occasion . I β Ve got to be there , right ? Yes , you should be there . Go find the manager and ask . I think the manager will understand and approve you a day off . Don β t forget to fill in the leave application form . It will be signed by the manager for approval .
|
Thank you so much .
|
EMOTION_NEUTRAL
|
INTENT_INFORM
|
conv_74955
|
Okay, I will go and ask the manager now. Thank you for your advice. I will fill out the leave application form afterward.
|
Okay, I understand your advice and will ask the manager about the day off, emphasizing the importance of my mother's wedding. Then I'll fill out the leave application form, knowing that your information about the process helps me handle this smoothly.
|
|
Hello .
|
Hello . Is Steve there ?
|
EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74959
|
Hello there!
|
Hello. What would you like me to do or tell you?
|
|
Continue this conversation: Hello . Hello . Is Steve there ?
|
I'm sorry . He's not here right now .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74959
|
Oh, okay. Do you know when he'll be back?
|
Okay, that's alright. Do you happen to know when he might be available?
|
|
Continue this conversation: Hello . Hello . Is Steve there ? I'm sorry . He's not here right now .
|
What time will he be back ?
|
EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74959
|
Okay, thanks for letting me know. Can I leave a message?
|
Understood. Thanks for informing me. Could I possibly leave him a message?
|
|
Continue this conversation: Hello . Hello . Is Steve there ? I'm sorry . He's not here right now . What time will he be back ?
|
Around five thirty .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74959
|
Okay, thanks.
|
Thank you for letting me know. I'll try calling back around then.
|
|
Continue this conversation: Hello . Hello . Is Steve there ? I'm sorry . He's not here right now . What time will he be back ? Around five thirty .
|
This afternoon ?
|
EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74959
|
Okay, I'll call back then.
|
Great. Please have him call me when he gets in. My number is...
|
|
Continue this conversation: Hello . Hello . Is Steve there ? I'm sorry . He's not here right now . What time will he be back ? Around five thirty . This afternoon ?
|
Yes . May I ask who's calling ?
|
EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74959
|
Yes. I'll call back then. Thank you.
|
Yes, I will definitely call back at five thirty this afternoon then. Thank you for the information.
|
|
Continue this conversation: Hello . Hello . Is Steve there ? I'm sorry . He's not here right now . What time will he be back ? Around five thirty . This afternoon ? Yes . May I ask who's calling ?
|
This is his friend , Greg .
|
EMOTION_NEUTRAL
|
INTENT_INFORM
|
conv_74959
|
This is John Smith.
|
This is John Smith. Just letting Steve know I called so he's informed about my call.
|
|
Continue this conversation: Hello . Hello . Is Steve there ? I'm sorry . He's not here right now . What time will he be back ? Around five thirty . This afternoon ? Yes . May I ask who's calling ? This is his friend , Greg .
|
Okay . I'll tell him you called .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74959
|
Okay, thanks. Could you please ask him to call me when he gets in?
|
Okay, thanks. *Because I'm trying to reach Steve with a question*, could you please ask him to call me when he gets in?
|
|
Continue this conversation: Hello . Hello . Is Steve there ? I'm sorry . He's not here right now . What time will he be back ? Around five thirty . This afternoon ? Yes . May I ask who's calling ? This is his friend , Greg . Okay . I'll tell him you called .
|
Thanks .
|
EMOTION_JOY
|
INTENT_QUESTION
|
conv_74959
|
Oh, that's fantastic! Could you please tell him Greg called and it's good news?
|
Oh, that's fantastic! *I'm so happy he'll be back soon, and I want to share good news with him*. Could you please tell him Greg called and it's good news?
|
|
Hi , I would like to purchase a one way ticket to Brussels , please .
|
Certainly sir , this is our train schedule . We have an express train departing every morning and an overnight train that departs at nine pm .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74968
|
Okay, one way ticket to Brussels. When would you like to travel?
|
I understand you'd like to purchase a one-way ticket to Brussels (INTENT_QUESTION). To help me find the best option for you (EMOTION_NEUTRAL), when would you like to travel?
|
|
Continue this conversation: Hi , I would like to purchase a one way ticket to Brussels , please . Certainly sir , this is our train schedule . We have an express train departing every morning and an overnight train that departs at nine pm .
|
How long does it take to get there ?
|
EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74968
|
Which train would you prefer, the morning express or the overnight train?
|
Since you're interested in a one-way ticket to Brussels (following the conversation) (EMOTION_NEUTRAL), I need more information to assist you further (INTENT_DIRECTIVE). Would you prefer the morning express or the overnight train I mentioned previously?
|
|
Continue this conversation: Hi , I would like to purchase a one way ticket to Brussels , please . Certainly sir , this is our train schedule . We have an express train departing every morning and an overnight train that departs at nine pm . How long does it take to get there ?
|
About twelve hours . We currently have tickets available only for first class on the express train . If you β d like , you can choose a sleeper on the overnight train which is a bit less expensive .
|
EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74968
|
How much will that be?
|
Okay, thanks for the information. I'll take the express train. How much will that be, please?
|
|
Continue this conversation: Hi , I would like to purchase a one way ticket to Brussels , please . Certainly sir , this is our train schedule . We have an express train departing every morning and an overnight train that departs at nine pm . How long does it take to get there ? About twelve hours . We currently have tickets available only for first class on the express train . If you β d like , you can choose a sleeper on the overnight train which is a bit less expensive .
|
Yeah , I think that is the best option . Do you serve food on the train ? Twelve hours is such a long time !
|
EMOTION_NEUTRAL
|
INTENT_INFORM
|
conv_74968
|
Okay, how much are each of those options?
|
I see. Thanks for the detailed information. Can you tell me how much each of those options costs?
|
|
Continue this conversation: Hi , I would like to purchase a one way ticket to Brussels , please . Certainly sir , this is our train schedule . We have an express train departing every morning and an overnight train that departs at nine pm . How long does it take to get there ? About twelve hours . We currently have tickets available only for first class on the express train . If you β d like , you can choose a sleeper on the overnight train which is a bit less expensive . Yeah , I think that is the best option . Do you serve food on the train ? Twelve hours is such a long time !
|
Yes , of course . There is a dining car towards the front of the train where they serve meals at all times . We do provide complimentary water and coffee for all of our passengers .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74968
|
Yes, there is a dining car. You can purchase meals and snacks there. Is there anything else I can help you with?
|
Okay, the overnight train it is. To answer your question, yes, there's a dining car where you can purchase food. So, are you ready to book that overnight sleeper train ticket?
|
|
Continue this conversation: Hi , I would like to purchase a one way ticket to Brussels , please . Certainly sir , this is our train schedule . We have an express train departing every morning and an overnight train that departs at nine pm . How long does it take to get there ? About twelve hours . We currently have tickets available only for first class on the express train . If you β d like , you can choose a sleeper on the overnight train which is a bit less expensive . Yeah , I think that is the best option . Do you serve food on the train ? Twelve hours is such a long time ! Yes , of course . There is a dining car towards the front of the train where they serve meals at all times . We do provide complimentary water and coffee for all of our passengers .
|
Great ! I β ll take it .
|
EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74968
|
Great. I can book that sleeper car for you now. Do you have any seat preferences?
|
Excellent! I'm glad to hear that solves your food situation. Let me confirm the booking for the overnight sleeper train. Are you ready to finalize this transaction now?
|
|
Continue this conversation: Hi , I would like to purchase a one way ticket to Brussels , please . Certainly sir , this is our train schedule . We have an express train departing every morning and an overnight train that departs at nine pm . How long does it take to get there ? About twelve hours . We currently have tickets available only for first class on the express train . If you β d like , you can choose a sleeper on the overnight train which is a bit less expensive . Yeah , I think that is the best option . Do you serve food on the train ? Twelve hours is such a long time ! Yes , of course . There is a dining car towards the front of the train where they serve meals at all times . We do provide complimentary water and coffee for all of our passengers . Great ! I β ll take it .
|
Here you are sir . Your train leaves from platform number nine at nine on the dot . Remember to be here at least thirty minutes before your scheduled departure time or else you might miss your train !
|
EMOTION_NEUTRAL
|
INTENT_INFORM
|
conv_74968
|
Excellent! One moment while I print your ticket. Do you have any luggage to check?
|
Wonderful! (EMOTION_NEUTRAL expressed through "Wonderful!"). Let me just print that for you. (INTENT_INFORM confirmed by providing the next step in the purchasing process). Just to confirm, do you have any luggage you'd like to check? (INTENT_INFORM via question)
|
|
Continue this conversation: Hi , I would like to purchase a one way ticket to Brussels , please . Certainly sir , this is our train schedule . We have an express train departing every morning and an overnight train that departs at nine pm . How long does it take to get there ? About twelve hours . We currently have tickets available only for first class on the express train . If you β d like , you can choose a sleeper on the overnight train which is a bit less expensive . Yeah , I think that is the best option . Do you serve food on the train ? Twelve hours is such a long time ! Yes , of course . There is a dining car towards the front of the train where they serve meals at all times . We do provide complimentary water and coffee for all of our passengers . Great ! I β ll take it . Here you are sir . Your train leaves from platform number nine at nine on the dot . Remember to be here at least thirty minutes before your scheduled departure time or else you might miss your train !
|
I understand . Thank you very much !
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EMOTION_JOY
|
INTENT_QUESTION
|
conv_74968
|
Fantastic! That's one ticket to Brussels on the overnight train, leaving from platform nine. Will you need any help with your luggage?
|
Excellent! I'm so glad we found something that works for you! (EMOTION_JOY expressed through "Excellent!" and "I'm so glad"). Will you need any assistance with your luggage on the platform? (INTENT_QUESTION focused on providing helpful assistance).
|
|
Continue this conversation: Hi , I would like to purchase a one way ticket to Brussels , please . Certainly sir , this is our train schedule . We have an express train departing every morning and an overnight train that departs at nine pm . How long does it take to get there ? About twelve hours . We currently have tickets available only for first class on the express train . If you β d like , you can choose a sleeper on the overnight train which is a bit less expensive . Yeah , I think that is the best option . Do you serve food on the train ? Twelve hours is such a long time ! Yes , of course . There is a dining car towards the front of the train where they serve meals at all times . We do provide complimentary water and coffee for all of our passengers . Great ! I β ll take it . Here you are sir . Your train leaves from platform number nine at nine on the dot . Remember to be here at least thirty minutes before your scheduled departure time or else you might miss your train ! I understand . Thank you very much !
|
Have a great trip .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74968
|
Thank you for your purchase. Have a pleasant journey!
|
(Neutral tone, trying to be helpful) You're very welcome, sir. I hope you have a comfortable and safe trip to Brussels. Is there anything else I can help you with before you go?
|
|
Hi , is this the Bread and Cheese Deli ?
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Yes , ma β am . How may I help you ?
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EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74977
|
Yes, it is.
|
(Neutral and direct, acknowledging the question and preparing to help) Yes, this is the Bread and Cheese Deli. How can I help you today?
|
|
Continue this conversation: Hi , is this the Bread and Cheese Deli ? Yes , ma β am . How may I help you ?
|
I need to place an order for a couple of sandwiches and drinks . Can you deliver ?
|
EMOTION_NEUTRAL
|
INTENT_COMMISSIVE
|
conv_74977
|
Okay, I'd like to place an order.
|
Okay, I'd like to place an order. I will need this order completed, so please listen carefully.
|
|
Continue this conversation: Hi , is this the Bread and Cheese Deli ? Yes , ma β am . How may I help you ? I need to place an order for a couple of sandwiches and drinks . Can you deliver ?
|
Yes , we do deliveries for orders over $ 15 , ma β am .
|
EMOTION_NEUTRAL
|
INTENT_INFORM
|
conv_74977
|
Yes, we deliver. What would you like to order?
|
Yes, we deliver. To confirm that I'm properly providing information, what is your delivery address and what would you like to order?
|
|
How big is this parking lot in our community ?
|
It has fifty parking spaces .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74980
|
I'm sorry, I don't have the dimensions of the parking lot.
|
You're asking a question about the size of the parking lot. I don't currently have that information available.
|
|
Continue this conversation: How big is this parking lot in our community ? It has fifty parking spaces .
|
So you guys should be always busy .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74980
|
Okay, thanks for letting me know. Is that enough for the community?
|
So the parking lot has fifty spaces. Now, based on the fact that you initiated the conversation with that question, are you trying to determine whether the number of parking spaces are sufficient for the community?
|
|
Continue this conversation: How big is this parking lot in our community ? It has fifty parking spaces . So you guys should be always busy .
|
Why ?
|
EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74980
|
Yeah, we're usually pretty occupied, especially during peak hours.
|
Okay, with fifty spaces, we should be quite busy managing traffic. Can you tell me what times of day are typically the busiest so we can plan accordingly? (Acknowledges the assumption of busyness and directly asks for more information for planning.)
|
|
Continue this conversation: How big is this parking lot in our community ? It has fifty parking spaces . So you guys should be always busy . Why ?
|
I bet it is always full of cars .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74980
|
Well, because fifty spaces is a lot, so you must have a lot of people parking there.
|
You're wondering why fifty spaces suggests we should be busy? It's because a parking lot that size usually indicates a significant number of people visiting the area or needing to park their vehicles, leading to frequent turnover and potentially high occupancy. What specifically makes you question the relationship between parking spaces and busyness?
|
|
Continue this conversation: How big is this parking lot in our community ? It has fifty parking spaces . So you guys should be always busy . Why ? I bet it is always full of cars .
|
Quite the contrary , sir . Plenty of the spaces here are free when people drive their cars out to work .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74980
|
Is it mostly during work hours that it's empty?
|
So, are you saying it's usually only full outside of typical work hours?
|
|
Continue this conversation: How big is this parking lot in our community ? It has fifty parking spaces . So you guys should be always busy . Why ? I bet it is always full of cars . Quite the contrary , sir . Plenty of the spaces here are free when people drive their cars out to work .
|
Ah ... I see .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74980
|
So, what time of day is it busiest then?
|
I see. So, if it's not full during work hours, when *is* it typically busiest around here?
|
|
Continue this conversation: How big is this parking lot in our community ? It has fifty parking spaces . So you guys should be always busy . Why ? I bet it is always full of cars . Quite the contrary , sir . Plenty of the spaces here are free when people drive their cars out to work . Ah ... I see .
|
We plan to rent some of them out at the hourly rates .
|
EMOTION_NEUTRAL
|
INTENT_QUESTION
|
conv_74980
|
That makes sense. So, what time does it usually empty out?
|
I understand. So, at what time of day are most of the spaces available, out of curiosity?
|
|
Continue this conversation: How big is this parking lot in our community ? It has fifty parking spaces . So you guys should be always busy . Why ? I bet it is always full of cars . Quite the contrary , sir . Plenty of the spaces here are free when people drive their cars out to work . Ah ... I see . We plan to rent some of them out at the hourly rates .
|
What is the hourly rate for a car like this ?
|
EMOTION_NEUTRAL
|
INTENT_DIRECTIVE
|
conv_74980
|
That's a good idea. How much do you plan to charge?
|
I see. That's a smart way to make use of the extra space. Please let me know when you're ready to start the rentals so I can tell my friends and family.
|
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