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756
Continue this conversation: Hello , Arthur . What seems to be the problem ? Hey doc . Well , I think I might need glasses . I ’ m getting headaches , and I really struggle to see things that are far away . But I have always had 20/20 vision . Sounds like you may be far-sighted . OK , then cover your left eye and read the chart in front of you . Mmm .. . X , E , R , 3 , a question mark , and I can ’ t quite make out the other symbol but I think it ’ s the peace sign . Wow , Arthur ! You ’ re as blind as a bat ! Yeah , I know , my vision is really blurry at times .
Ok then , head on over to the other room and pick out some frames while I fill out your prescription .
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75583
Okay, we'll get you fixed up. Let's check your other eye. Cover your right eye and try reading the chart again.
Alright, Arthur, we'll figure this out. Cover your right eye now, and I'll give you another shot at reading the chart. I'm going to *ensure* we get an accurate measurement for your new glasses prescription.
Continue this conversation: Hello , Arthur . What seems to be the problem ? Hey doc . Well , I think I might need glasses . I ’ m getting headaches , and I really struggle to see things that are far away . But I have always had 20/20 vision . Sounds like you may be far-sighted . OK , then cover your left eye and read the chart in front of you . Mmm .. . X , E , R , 3 , a question mark , and I can ’ t quite make out the other symbol but I think it ’ s the peace sign . Wow , Arthur ! You ’ re as blind as a bat ! Yeah , I know , my vision is really blurry at times . Ok then , head on over to the other room and pick out some frames while I fill out your prescription .
Thanks doc !
EMOTION_NEUTRAL
INTENT_INFORM
conv_75583
Okay, great. I'll get that prescription ready for you now. Let me know if you need any help finding frames.
Fantastic, Arthur. Head over there, and I'll start writing up your prescription based on what we've found today. Also, I wanted to *let you know* to take your time selecting some frames that fit you well!
Continue this conversation: Hello , Arthur . What seems to be the problem ? Hey doc . Well , I think I might need glasses . I ’ m getting headaches , and I really struggle to see things that are far away . But I have always had 20/20 vision . Sounds like you may be far-sighted . OK , then cover your left eye and read the chart in front of you . Mmm .. . X , E , R , 3 , a question mark , and I can ’ t quite make out the other symbol but I think it ’ s the peace sign . Wow , Arthur ! You ’ re as blind as a bat ! Yeah , I know , my vision is really blurry at times . Ok then , head on over to the other room and pick out some frames while I fill out your prescription . Thanks doc !
Arthur , that ’ s the bathroom .
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75583
Great! Take your time and find a pair you like. We have a wide selection.
Alright, Arthur. Since you need glasses and I'm going to fill out this prescription *[INTENT_COMMISSIVE]*, go ahead and pick out some frames in the other room *[EMOTION_NEUTRAL]*. Take your time.
Did you need help with something ?
I don ’ t know where to get my ballot .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75591
Yes, I might. What can you do?
Are you asking if you can assist me with something? *[INTENT_QUESTION]* Yes, I believe I might need some help *[EMOTION_NEUTRAL]*.
Continue this conversation: Did you need help with something ? I don ’ t know where to get my ballot .
I can help you with that .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75591
Oh, okay. Have you checked the official election website for your county?
Alright, I understand you need help finding your ballot. Have you checked the official election website for your county, perhaps?
Continue this conversation: Did you need help with something ? I don ’ t know where to get my ballot . I can help you with that .
How can you help me ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75591
Great! Let's start by finding out your county of residence.
Perfect. To help you find your ballot, let's begin by confirming your county of residence.
Continue this conversation: Did you need help with something ? I don ’ t know where to get my ballot . I can help you with that . How can you help me ?
I work here .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75591
I can look up your polling location based on your address. What is your address?
Okay, since I work here and want to help (neutral tone), what's your address so I can quickly find your correct polling location?
Continue this conversation: Did you need help with something ? I don ’ t know where to get my ballot . I can help you with that . How can you help me ? I work here .
That ’ s great .
EMOTION_JOY
INTENT_QUESTION
conv_75591
Great! Since I work here, I have access to all the information. Do you want me to look up your polling place, or would you prefer I direct you to someone more specialized in ballot information?
Oh, wonderful! (joyful tone) I work here! To help you best (intent to question, guiding), would you prefer I find your polling place right away, or would you like me to connect you with our ballot expert for even more assistance?
Continue this conversation: Did you need help with something ? I don ’ t know where to get my ballot . I can help you with that . How can you help me ? I work here . That ’ s great .
May I see your ID ?
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75591
Okay, just follow me. I can show you where to get your ballot.
Okay, I can definitely help you with that (INTENT_COMMISSIVE). Let's go, I will show you exactly where you need to go to get your ballot (EMOTION_NEUTRAL).
Continue this conversation: Did you need help with something ? I don ’ t know where to get my ballot . I can help you with that . How can you help me ? I work here . That ’ s great . May I see your ID ?
Here it is .
EMOTION_NEUTRAL
INTENT_INFORM
conv_75591
Yes, of course. It helps us verify your information.
Yes, of course, seeing your ID is standard procedure (INTENT_INFORM). It allows us to quickly and accurately verify your registration details (EMOTION_NEUTRAL).
Continue this conversation: Did you need help with something ? I don ’ t know where to get my ballot . I can help you with that . How can you help me ? I work here . That ’ s great . May I see your ID ? Here it is .
All right , here is your ballot card .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75591
Thank you. What do I do with this card?
Okay, thanks. Now, what exactly am I supposed to *do* with this ballot card?
Continue this conversation: Did you need help with something ? I don ’ t know where to get my ballot . I can help you with that . How can you help me ? I work here . That ’ s great . May I see your ID ? Here it is . All right , here is your ballot card .
What do I do now ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75591
Great, thanks! Now where do I go to fill it out?
Wonderful! Thank you for the ballot card. Could you please direct me to where I can fill it out?
Continue this conversation: Did you need help with something ? I don ’ t know where to get my ballot . I can help you with that . How can you help me ? I work here . That ’ s great . May I see your ID ? Here it is . All right , here is your ballot card . What do I do now ?
Go to a voting booth and vote .
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75591
Now you need to take it to one of the voting booths and fill it out.
Now, (with neutral helpfulness) you'll take this to a voting booth and carefully fill it out. I can show you where they are.
Continue this conversation: Did you need help with something ? I don ’ t know where to get my ballot . I can help you with that . How can you help me ? I work here . That ’ s great . May I see your ID ? Here it is . All right , here is your ballot card . What do I do now ? Go to a voting booth and vote .
All right . Thanks for your help .
EMOTION_JOY
INTENT_INFORM
conv_75591
Great! Now just slide it into the machine after you've made your selections.
Wonderful! (with genuine joy) Now, just slide it into the machine after you've made all your selections. I hope you have a great voting experience!
Are you looking for shoes ?
Yes , could you give me some ideas ?
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75602
What kind of shoes are you looking for?
Okay, I will help you find some shoes. To give you the best recommendations, what kind of shoes are you looking for?
Continue this conversation: Are you looking for shoes ? Yes , could you give me some ideas ?
What about this brown one ?
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75602
Sure! What will you be using the shoes for?
Great, I can definitely help with that! To give you some helpful ideas, what kind of activity or purpose are you looking for the shoes for?
Continue this conversation: Are you looking for shoes ? Yes , could you give me some ideas ? What about this brown one ?
Fine , it's the thing for me . I will take it .
EMOTION_NEUTRAL
INTENT_INFORM
conv_75602
It's a classic style, made of leather, and very comfortable.
It's a classic style, made of leather, and very comfortable. It's a popular choice that many of our customers find suitable.
Hello , who is speaking , please ?
Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75605
This is John from customer service.
This is John from customer service. May I ask who I'm speaking with?
Continue this conversation: Hello , who is speaking , please ? Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you .
Oh , good . Let me get a pencil and take down the information . Well , go ahead , please .
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75605
Thank you for calling to confirm. What are the details?
Excellent. Since you've made the reservations as planned (INTENT_COMMISSIVE), could you please provide me with the flight details? (EMOTION_NEUTRAL, seeking information related to the agreed-upon action).
Continue this conversation: Hello , who is speaking , please ? Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you . Oh , good . Let me get a pencil and take down the information . Well , go ahead , please .
Okay . You'll be travelling on Northwest Airlines , flight number 222 .
EMOTION_NEUTRAL
INTENT_INFORM
conv_75605
Okay, your flight is [flight number] departing from [departure city] at [departure time] and arriving in [arrival city] at [arrival time].
Alright (EMOTION_NEUTRAL), the flight information is as follows: [flight number], departing from [departure city] at [departure time], and arriving in [arrival city] at [arrival time]. (INTENT_INFORM, providing the requested information).
Continue this conversation: Hello , who is speaking , please ? Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you . Oh , good . Let me get a pencil and take down the information . Well , go ahead , please . Okay . You'll be travelling on Northwest Airlines , flight number 222 .
What time does it leave ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75605
Okay, the departure time is 10:00 AM.
Alright, Mr. Stern, since you're ready to write, the departure time is 10:00 AM. *[Neutral tone, providing the directive information directly as requested]*
Continue this conversation: Hello , who is speaking , please ? Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you . Oh , good . Let me get a pencil and take down the information . Well , go ahead , please . Okay . You'll be travelling on Northwest Airlines , flight number 222 . What time does it leave ?
It departs Guangzhou at 10:30 on the morning of July 10 .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75605
The departure time is at 10:00 AM.
Certainly, Mr. Stern, the departure time for Northwest Airlines, flight 222, is 10:00 AM. *[Neutral tone, answering the question directly]*
Continue this conversation: Hello , who is speaking , please ? Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you . Oh , good . Let me get a pencil and take down the information . Well , go ahead , please . Okay . You'll be travelling on Northwest Airlines , flight number 222 . What time does it leave ? It departs Guangzhou at 10:30 on the morning of July 10 .
That is good .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75605
Okay, and what time does it arrive?
Okay, so it leaves at 10:30 AM on July 10th. And what time does it *arrive* at my destination? (Neutral tone, seeking clarification about arrival time)
Continue this conversation: Hello , who is speaking , please ? Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you . Oh , good . Let me get a pencil and take down the information . Well , go ahead , please . Okay . You'll be travelling on Northwest Airlines , flight number 222 . What time does it leave ? It departs Guangzhou at 10:30 on the morning of July 10 . That is good .
You want to fly first class . Is that correct , Mr . Stern ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75605
Okay, continue with the information.
Good. Now, please continue giving me the rest of the flight information, such as the arrival time and connecting flights if any. (Neutral tone, directing the speaker to provide further details)
Continue this conversation: Hello , who is speaking , please ? Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you . Oh , good . Let me get a pencil and take down the information . Well , go ahead , please . Okay . You'll be travelling on Northwest Airlines , flight number 222 . What time does it leave ? It departs Guangzhou at 10:30 on the morning of July 10 . That is good . You want to fly first class . Is that correct , Mr . Stern ?
That's right .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75605
Yes, that's correct. And will that be direct?
Yes, that's correct. And to confirm, is that a direct flight? (Just making sure I have all the details right.)
Continue this conversation: Hello , who is speaking , please ? Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you . Oh , good . Let me get a pencil and take down the information . Well , go ahead , please . Okay . You'll be travelling on Northwest Airlines , flight number 222 . What time does it leave ? It departs Guangzhou at 10:30 on the morning of July 10 . That is good . You want to fly first class . Is that correct , Mr . Stern ? That's right .
Well , I have got you three first class tickets and I have reserved your seats . Your seat numbers are 8A , 8B and 8C .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75605
Alright, and what's the arrival time?
Alright, and what's the arrival time, please? Just want to write everything down accurately.
Continue this conversation: Hello , who is speaking , please ? Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you . Oh , good . Let me get a pencil and take down the information . Well , go ahead , please . Okay . You'll be travelling on Northwest Airlines , flight number 222 . What time does it leave ? It departs Guangzhou at 10:30 on the morning of July 10 . That is good . You want to fly first class . Is that correct , Mr . Stern ? That's right . Well , I have got you three first class tickets and I have reserved your seats . Your seat numbers are 8A , 8B and 8C .
Those are in the non-smoking section , aren't they ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75605
Okay, thanks for the information. What's the cost?
Okay, thank you for confirming all the details. Now, to finalize everything, could you tell me the total cost for those three tickets?
Continue this conversation: Hello , who is speaking , please ? Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you . Oh , good . Let me get a pencil and take down the information . Well , go ahead , please . Okay . You'll be travelling on Northwest Airlines , flight number 222 . What time does it leave ? It departs Guangzhou at 10:30 on the morning of July 10 . That is good . You want to fly first class . Is that correct , Mr . Stern ? That's right . Well , I have got you three first class tickets and I have reserved your seats . Your seat numbers are 8A , 8B and 8C . Those are in the non-smoking section , aren't they ?
Yes , they are . I have charged the tickets to your credit card . They are 630 dollars each , so It is 1890 dollars for all three .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75605
Let me check. Are they?
I understand your concern about the seating. One moment while I check if those seats are in the non-smoking section for you.
Continue this conversation: Hello , who is speaking , please ? Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you . Oh , good . Let me get a pencil and take down the information . Well , go ahead , please . Okay . You'll be travelling on Northwest Airlines , flight number 222 . What time does it leave ? It departs Guangzhou at 10:30 on the morning of July 10 . That is good . You want to fly first class . Is that correct , Mr . Stern ? That's right . Well , I have got you three first class tickets and I have reserved your seats . Your seat numbers are 8A , 8B and 8C . Those are in the non-smoking section , aren't they ? Yes , they are . I have charged the tickets to your credit card . They are 630 dollars each , so It is 1890 dollars for all three .
Fine , thank you very much .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75605
Okay, what is the confirmation number?
Okay, that all sounds correct. To confirm, what is the reservation confirmation number?
Continue this conversation: Hello , who is speaking , please ? Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you . Oh , good . Let me get a pencil and take down the information . Well , go ahead , please . Okay . You'll be travelling on Northwest Airlines , flight number 222 . What time does it leave ? It departs Guangzhou at 10:30 on the morning of July 10 . That is good . You want to fly first class . Is that correct , Mr . Stern ? That's right . Well , I have got you three first class tickets and I have reserved your seats . Your seat numbers are 8A , 8B and 8C . Those are in the non-smoking section , aren't they ? Yes , they are . I have charged the tickets to your credit card . They are 630 dollars each , so It is 1890 dollars for all three . Fine , thank you very much .
One more thing . Could you give me the names of the people you'll be travelling with ?
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75605
You're welcome. Is there anything else I can help you with?
You're very welcome, Mr. Stern. Before we finish, is there anything else I can assist you with regarding your travel arrangements? I want to be sure everything is to your satisfaction.
Continue this conversation: Hello , who is speaking , please ? Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you . Oh , good . Let me get a pencil and take down the information . Well , go ahead , please . Okay . You'll be travelling on Northwest Airlines , flight number 222 . What time does it leave ? It departs Guangzhou at 10:30 on the morning of July 10 . That is good . You want to fly first class . Is that correct , Mr . Stern ? That's right . Well , I have got you three first class tickets and I have reserved your seats . Your seat numbers are 8A , 8B and 8C . Those are in the non-smoking section , aren't they ? Yes , they are . I have charged the tickets to your credit card . They are 630 dollars each , so It is 1890 dollars for all three . Fine , thank you very much . One more thing . Could you give me the names of the people you'll be travelling with ?
Sure . They are my kids , Alex and Kathy Stern .
EMOTION_NEUTRAL
INTENT_INFORM
conv_75605
Certainly. One is Alex Stern, and the other is Kathy Stern.
Okay, I understand. You're asking for the names of the other passengers. They are Alex Stern and Kathy Stern.
Continue this conversation: Hello , who is speaking , please ? Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you . Oh , good . Let me get a pencil and take down the information . Well , go ahead , please . Okay . You'll be travelling on Northwest Airlines , flight number 222 . What time does it leave ? It departs Guangzhou at 10:30 on the morning of July 10 . That is good . You want to fly first class . Is that correct , Mr . Stern ? That's right . Well , I have got you three first class tickets and I have reserved your seats . Your seat numbers are 8A , 8B and 8C . Those are in the non-smoking section , aren't they ? Yes , they are . I have charged the tickets to your credit card . They are 630 dollars each , so It is 1890 dollars for all three . Fine , thank you very much . One more thing . Could you give me the names of the people you'll be travelling with ? Sure . They are my kids , Alex and Kathy Stern .
All right . You're all set . Have a nice flight .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75605
Okay. And what are the full names and ages of Alex and Kathy Stern for the passenger manifest?
Okay, I have Alex and Kathy Stern. Just to be clear, and to make sure I have all the required information for the airline, could you please provide their full names and ages?
Continue this conversation: Hello , who is speaking , please ? Hello , Mr . Stern . This is Hao Bo from the International Travel Agency . I have made the plane reservations for you . Oh , good . Let me get a pencil and take down the information . Well , go ahead , please . Okay . You'll be travelling on Northwest Airlines , flight number 222 . What time does it leave ? It departs Guangzhou at 10:30 on the morning of July 10 . That is good . You want to fly first class . Is that correct , Mr . Stern ? That's right . Well , I have got you three first class tickets and I have reserved your seats . Your seat numbers are 8A , 8B and 8C . Those are in the non-smoking section , aren't they ? Yes , they are . I have charged the tickets to your credit card . They are 630 dollars each , so It is 1890 dollars for all three . Fine , thank you very much . One more thing . Could you give me the names of the people you'll be travelling with ? Sure . They are my kids , Alex and Kathy Stern . All right . You're all set . Have a nice flight .
Thanks .
EMOTION_JOY
INTENT_QUESTION
conv_75605
That's fantastic news! Are there any vegetarian meal options available for the flight?
Wonderful! (EMOTION_JOY) To make the trip even better, (INTENT_QUESTION) are vegetarian meals available on that flight, as Alex and Kathy don't eat meat?
It has just occurred to me that there is still another possibility to ensure a prompt delivery of the goods .
And that is ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75621
Please elaborate on this other possibility.
Okay. (EMOTION_NEUTRAL) Tell me about (INTENT_DIRECTIVE) this other possibility you're referring to so we can assess if it's a viable option.
Continue this conversation: It has just occurred to me that there is still another possibility to ensure a prompt delivery of the goods . And that is ?
How about making Hong Kong the port of shipment instead of New York ?
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75621
That's an interesting suggestion. Could you elaborate on that possibility?
Okay, I will commit to considering this alternative. Tell me more about this possibility; I'm willing to explore it.
Continue this conversation: It has just occurred to me that there is still another possibility to ensure a prompt delivery of the goods . And that is ? How about making Hong Kong the port of shipment instead of New York ?
I'm afraid we can't agree to that . We concluded the business with you here in Houston , and the goods you ordered are manufactured in New York . We wish to point out that all orders accepted by us are shipped from New York or Seattle . Hong Kong is out of the question .
EMOTION_NEUTRAL
INTENT_INFORM
conv_75621
Hong Kong instead of New York? What advantages would that offer?
Hong Kong instead of New York? Okay, I'm hearing your suggestion. I need more information about the benefits of that change. Explain the reasoning behind this alternative shipment port.
Continue this conversation: It has just occurred to me that there is still another possibility to ensure a prompt delivery of the goods . And that is ? How about making Hong Kong the port of shipment instead of New York ? I'm afraid we can't agree to that . We concluded the business with you here in Houston , and the goods you ordered are manufactured in New York . We wish to point out that all orders accepted by us are shipped from New York or Seattle . Hong Kong is out of the question .
It's like this . There are only one or two ships sailing a month from New York to Osaka , while sailings from Hong Kong are quite frequent . If shipment were effected from Hong Kong , we could receive the goods much earlier .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75621
Is there any flexibility on your end to consider alternative solutions for faster delivery, given the infrequent sailings from New York?
Understood. To clarify, **(EMOTION_NEUTRAL)** is there any flexibility on your end to consider alternative solutions for faster delivery, given the infrequent sailings from New York? **(INTENT_QUESTION)**
Continue this conversation: It has just occurred to me that there is still another possibility to ensure a prompt delivery of the goods . And that is ? How about making Hong Kong the port of shipment instead of New York ? I'm afraid we can't agree to that . We concluded the business with you here in Houston , and the goods you ordered are manufactured in New York . We wish to point out that all orders accepted by us are shipped from New York or Seattle . Hong Kong is out of the question . It's like this . There are only one or two ships sailing a month from New York to Osaka , while sailings from Hong Kong are quite frequent . If shipment were effected from Hong Kong , we could receive the goods much earlier .
I see . You want to have your goods shipped from New York to Osaka via Hong Kong , where they can be transshipped . Is that the idea ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75621
While I understand your concerns about delivery time, our existing logistics and contractual agreements make shipping from Hong Kong impossible. We are bound by our standard practices and the agreement made in Houston.
I understand your desire for faster delivery **(EMOTION_NEUTRAL)**, but our existing logistics and contractual agreements make shipping from Hong Kong impossible. **(INTENT_DIRECTIVE)** We are bound by our standard practices and the agreement made in Houston, and unfortunately, we cannot deviate from that.
Continue this conversation: It has just occurred to me that there is still another possibility to ensure a prompt delivery of the goods . And that is ? How about making Hong Kong the port of shipment instead of New York ? I'm afraid we can't agree to that . We concluded the business with you here in Houston , and the goods you ordered are manufactured in New York . We wish to point out that all orders accepted by us are shipped from New York or Seattle . Hong Kong is out of the question . It's like this . There are only one or two ships sailing a month from New York to Osaka , while sailings from Hong Kong are quite frequent . If shipment were effected from Hong Kong , we could receive the goods much earlier . I see . You want to have your goods shipped from New York to Osaka via Hong Kong , where they can be transshipped . Is that the idea ?
Yes , exactly , because I want these goods on our market at the earliest possible date .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75621
So, you're suggesting a detour to Hong Kong to catch a more frequent ship to Osaka?
So, let me make sure I understand. You're suggesting a detour to Hong Kong to catch a more frequent ship to Osaka? Is that accurate?
Continue this conversation: It has just occurred to me that there is still another possibility to ensure a prompt delivery of the goods . And that is ? How about making Hong Kong the port of shipment instead of New York ? I'm afraid we can't agree to that . We concluded the business with you here in Houston , and the goods you ordered are manufactured in New York . We wish to point out that all orders accepted by us are shipped from New York or Seattle . Hong Kong is out of the question . It's like this . There are only one or two ships sailing a month from New York to Osaka , while sailings from Hong Kong are quite frequent . If shipment were effected from Hong Kong , we could receive the goods much earlier . I see . You want to have your goods shipped from New York to Osaka via Hong Kong , where they can be transshipped . Is that the idea ? Yes , exactly , because I want these goods on our market at the earliest possible date .
Your idea may be a good one , but the trouble is that there are risks of pilferage or damage to the goods during transshipment at Hong Kong . How about shipping them from Seattle instead of network ? You may choose either one as port of shipment . It makes no difference to us . There are more sailings from Seattle than from New York .
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75621
I understand your urgency. Let me see if that is even possible.
I understand that you're committing to getting these goods to market as quickly as possible, and that's why you're suggesting this route. Let me investigate if transshipment in Hong Kong is even a feasible option for us.
Continue this conversation: It has just occurred to me that there is still another possibility to ensure a prompt delivery of the goods . And that is ? How about making Hong Kong the port of shipment instead of New York ? I'm afraid we can't agree to that . We concluded the business with you here in Houston , and the goods you ordered are manufactured in New York . We wish to point out that all orders accepted by us are shipped from New York or Seattle . Hong Kong is out of the question . It's like this . There are only one or two ships sailing a month from New York to Osaka , while sailings from Hong Kong are quite frequent . If shipment were effected from Hong Kong , we could receive the goods much earlier . I see . You want to have your goods shipped from New York to Osaka via Hong Kong , where they can be transshipped . Is that the idea ? Yes , exactly , because I want these goods on our market at the earliest possible date . Your idea may be a good one , but the trouble is that there are risks of pilferage or damage to the goods during transshipment at Hong Kong . How about shipping them from Seattle instead of network ? You may choose either one as port of shipment . It makes no difference to us . There are more sailings from Seattle than from New York .
It sounds all right to me , but I will have to think about it . I'll give you a definite answer tomorrow . If I choose Seattle , will it be possible for you to ship the goods by the end of March ?
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75621
Yes, if you decide on Seattle, we can definitely ship by the end of March. We'll prepare the necessary paperwork and arrangements immediately upon your confirmation.
Yes, we can commit to shipping by the end of March from Seattle. *[Acknowledging Neutral Tone and Committing]* We will prioritize the paperwork and preparations as soon as we have your final decision. This ensures timely delivery as you requested.
Continue this conversation: It has just occurred to me that there is still another possibility to ensure a prompt delivery of the goods . And that is ? How about making Hong Kong the port of shipment instead of New York ? I'm afraid we can't agree to that . We concluded the business with you here in Houston , and the goods you ordered are manufactured in New York . We wish to point out that all orders accepted by us are shipped from New York or Seattle . Hong Kong is out of the question . It's like this . There are only one or two ships sailing a month from New York to Osaka , while sailings from Hong Kong are quite frequent . If shipment were effected from Hong Kong , we could receive the goods much earlier . I see . You want to have your goods shipped from New York to Osaka via Hong Kong , where they can be transshipped . Is that the idea ? Yes , exactly , because I want these goods on our market at the earliest possible date . Your idea may be a good one , but the trouble is that there are risks of pilferage or damage to the goods during transshipment at Hong Kong . How about shipping them from Seattle instead of network ? You may choose either one as port of shipment . It makes no difference to us . There are more sailings from Seattle than from New York . It sounds all right to me , but I will have to think about it . I'll give you a definite answer tomorrow . If I choose Seattle , will it be possible for you to ship the goods by the end of March ?
We'll try our best . Anyway , we assure you that shipment will be made not later than the first half of April .
EMOTION_NEUTRAL
INTENT_INFORM
conv_75621
Yes, shipping by the end of March from Seattle should be no problem. I'll need your final confirmation tomorrow to proceed.
Yes, to confirm, shipping from Seattle by the end of March is feasible. *[Acknowledging Neutral Tone and Providing Information]* Let me know your decision tomorrow so we can finalize the arrangements. We want to keep you informed every step of the way.
I ’ m so sorry to call you on such short notice , but something ’ s come up .
You mean for this afternoon ’ s meeting ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75630
Okay, what is it?
I understand. Please tell me what happened.
Continue this conversation: I ’ m so sorry to call you on such short notice , but something ’ s come up . You mean for this afternoon ’ s meeting ?
That ’ s right I ’ m afraid I have to postpone it . Mr . Scott got sick and I have to attend the Speechmaker ’ s Symposium in his place . I ’ m leaving today , and I won ’ t be back until a week from Friday .
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75630
Yes, I'm afraid so. I won't be able to make it.
Yes, that's right. I promise to reschedule as soon as possible.
Continue this conversation: I ’ m so sorry to call you on such short notice , but something ’ s come up . You mean for this afternoon ’ s meeting ? That ’ s right I ’ m afraid I have to postpone it . Mr . Scott got sick and I have to attend the Speechmaker ’ s Symposium in his place . I ’ m leaving today , and I won ’ t be back until a week from Friday .
That ’ s quite a while . Let ’ s make it the week after you get back , then .
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75630
Oh, that's unfortunate. I understand. Let me check my calendar and see when I'm available after you return.
Oh, that's a shame about Mr. Scott. I understand this is out of your hands. I'll definitely adjust my schedule. Let me look at my availability the week after you return and propose a new time for our meeting.
Continue this conversation: I ’ m so sorry to call you on such short notice , but something ’ s come up . You mean for this afternoon ’ s meeting ? That ’ s right I ’ m afraid I have to postpone it . Mr . Scott got sick and I have to attend the Speechmaker ’ s Symposium in his place . I ’ m leaving today , and I won ’ t be back until a week from Friday . That ’ s quite a while . Let ’ s make it the week after you get back , then .
That will be great . So it ’ s two weeks from tomorrow , same time and place . I ’ m really sorry to do this to you .
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75630
Sounds good. Just let me know the dates that work for you then.
Okay, that works for me. I will commit to rescheduling the meeting for the week after you return. Just send me some dates then and I will confirm.
Continue this conversation: I ’ m so sorry to call you on such short notice , but something ’ s come up . You mean for this afternoon ’ s meeting ? That ’ s right I ’ m afraid I have to postpone it . Mr . Scott got sick and I have to attend the Speechmaker ’ s Symposium in his place . I ’ m leaving today , and I won ’ t be back until a week from Friday . That ’ s quite a while . Let ’ s make it the week after you get back , then . That will be great . So it ’ s two weeks from tomorrow , same time and place . I ’ m really sorry to do this to you .
No problem at all . To tell you the truth , I could use the extra time in my schedule to catch up on some paperwork .
EMOTION_NEUTRAL
INTENT_INFORM
conv_75630
Okay, two weeks from tomorrow. I'll mark it on my calendar. Don't worry about it, things happen.
Okay, two weeks from tomorrow. I understand things come up, so no worries at all. I'll mark it on my calendar to avoid any confusion later on. I hope Mr. Scott feels better soon!
Would you show me some table-cloths ?
Certainly . ( Take a table-cloth to her )
EMOTION_JOY
INTENT_INFORM
conv_75635
Certainly! Right this way. We have a wide selection of table cloths.
Absolutely! I'd be delighted to show you our table cloths! Follow me, we have a lovely assortment guaranteed to brighten any table! I think you'll be thrilled with the choices.
Continue this conversation: Would you show me some table-cloths ? Certainly . ( Take a table-cloth to her )
How much is it ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75635
It's $25.
It's $25. Is there anything else I can help you with while you're considering it?
Continue this conversation: Would you show me some table-cloths ? Certainly . ( Take a table-cloth to her ) How much is it ?
A table-cloth of this size and style is 15 Yuan .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75635
It's $25.
It's $25. Is that within your budget for a tablecloth, or were you looking for something more/less expensive?
Continue this conversation: Would you show me some table-cloths ? Certainly . ( Take a table-cloth to her ) How much is it ? A table-cloth of this size and style is 15 Yuan .
That ’ s reasonable .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75635
Do you have it in a different color?
Do you have it in a different color, perhaps in a blue or green? I'm just curious about the other options.
Continue this conversation: Would you show me some table-cloths ? Certainly . ( Take a table-cloth to her ) How much is it ? A table-cloth of this size and style is 15 Yuan . That ’ s reasonable .
If you take good care of it , it will last you quite a number of years .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75635
I'll take it.
Okay, 15 Yuan is a fair price. I'll take it.
Continue this conversation: Would you show me some table-cloths ? Certainly . ( Take a table-cloth to her ) How much is it ? A table-cloth of this size and style is 15 Yuan . That ’ s reasonable . If you take good care of it , it will last you quite a number of years .
Really ? I ’ ll take it then .
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75635
Alright, I will buy it.
Great! Since you say it's reasonable and should last for years, I'll take it. *I commit to buying it based on your description*.
I'm planning to buy a bicycle . As you are quite a cycling enthusiast , I wish you might give me some advice .
With pleasure , chap . But before I start , I need to know what you want a bike for ?
EMOTION_JOY
INTENT_DIRECTIVE
conv_75641
Absolutely! I'd be happy to. What kind of cycling are you planning on doing?
Oh, that's fantastic! *I'm so happy you're getting into cycling!* I'd love to give you some advice. To start, what kind of cycling are you planning on doing? *I'm trying to direct your decision-making process to ensure you get the best bike for your needs.*
Continue this conversation: I'm planning to buy a bicycle . As you are quite a cycling enthusiast , I wish you might give me some advice . With pleasure , chap . But before I start , I need to know what you want a bike for ?
My purposes are two-fold . On the one hand , I've grown bored of commuting on suffocating buses every day and decided to ride to work . On the other hand , bicycling is a sport , and I intend to build up my body through constantly taking a ride over the weekends .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75641
Okay, that's helpful. What kind of distance will you be commuting each day?
Alright, knowing your intended use is key. First, let's discuss your commute: How far will you be riding to work each day?
Continue this conversation: I'm planning to buy a bicycle . As you are quite a cycling enthusiast , I wish you might give me some advice . With pleasure , chap . But before I start , I need to know what you want a bike for ? My purposes are two-fold . On the one hand , I've grown bored of commuting on suffocating buses every day and decided to ride to work . On the other hand , bicycling is a sport , and I intend to build up my body through constantly taking a ride over the weekends .
Cycling during weekends ? Do you me riding on the mountainous countryside just the neighboring towns ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75641
I see. So you need a bike that's both practical for commuting and suitable for longer, more recreational rides.
Two birds with one stone! Commuting and weekend fitness. Given your dual purpose, let's explore bikes that balance practicality and sporty performance.
Continue this conversation: I'm planning to buy a bicycle . As you are quite a cycling enthusiast , I wish you might give me some advice . With pleasure , chap . But before I start , I need to know what you want a bike for ? My purposes are two-fold . On the one hand , I've grown bored of commuting on suffocating buses every day and decided to ride to work . On the other hand , bicycling is a sport , and I intend to build up my body through constantly taking a ride over the weekends . Cycling during weekends ? Do you me riding on the mountainous countryside just the neighboring towns ?
Does that make any difference ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75641
It does make a difference! The type of bike you need will vary significantly depending on the terrain you plan to tackle.
Precisely! That's crucial information. Tell me, will your weekend cycling involve challenging mountain trails or more leisurely rides around nearby towns? This will help determine the best bike for your needs.
Continue this conversation: I'm planning to buy a bicycle . As you are quite a cycling enthusiast , I wish you might give me some advice . With pleasure , chap . But before I start , I need to know what you want a bike for ? My purposes are two-fold . On the one hand , I've grown bored of commuting on suffocating buses every day and decided to ride to work . On the other hand , bicycling is a sport , and I intend to build up my body through constantly taking a ride over the weekends . Cycling during weekends ? Do you me riding on the mountainous countryside just the neighboring towns ? Does that make any difference ?
Can't be greater . If you ride on bumpy , hilly roads , a mountain bike is what you need . But if you just ride comfortably along the city lanes , you might choose a road bike .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75641
Yes, it makes a big difference. The type of bike best suited for mountain biking is quite different from what you'd want for riding around town.
Absolutely, it does! Are you planning on tackling rough terrain and steep inclines in the countryside, or sticking to smoother, paved roads closer to home? Knowing your intended cycling environment is essential for recommending the right type of bicycle.
Continue this conversation: I'm planning to buy a bicycle . As you are quite a cycling enthusiast , I wish you might give me some advice . With pleasure , chap . But before I start , I need to know what you want a bike for ? My purposes are two-fold . On the one hand , I've grown bored of commuting on suffocating buses every day and decided to ride to work . On the other hand , bicycling is a sport , and I intend to build up my body through constantly taking a ride over the weekends . Cycling during weekends ? Do you me riding on the mountainous countryside just the neighboring towns ? Does that make any difference ? Can't be greater . If you ride on bumpy , hilly roads , a mountain bike is what you need . But if you just ride comfortably along the city lanes , you might choose a road bike .
Are they designed differently ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75641
Yes, they are. Mountain bikes have a sturdier frame, suspension to absorb shocks, and knobby tires for better grip. Road bikes are lighter, more aerodynamic, and have thinner tires for speed on paved surfaces.
Yes, they are designed quite differently. (Neutral tone, providing information as a directive) Mountain bikes are built with a sturdy frame and suspension specifically to handle the shocks of rough terrain, plus knobby tires for optimal grip. Road bikes, on the other hand, prioritize speed on paved surfaces with a lighter frame, more aerodynamic design, and thinner tires. Consider what surfaces you'll be riding most often.
Continue this conversation: I'm planning to buy a bicycle . As you are quite a cycling enthusiast , I wish you might give me some advice . With pleasure , chap . But before I start , I need to know what you want a bike for ? My purposes are two-fold . On the one hand , I've grown bored of commuting on suffocating buses every day and decided to ride to work . On the other hand , bicycling is a sport , and I intend to build up my body through constantly taking a ride over the weekends . Cycling during weekends ? Do you me riding on the mountainous countryside just the neighboring towns ? Does that make any difference ? Can't be greater . If you ride on bumpy , hilly roads , a mountain bike is what you need . But if you just ride comfortably along the city lanes , you might choose a road bike . Are they designed differently ?
A road bike features skinny tires and a light-weight frame . Its riding position puts you bent over the handlebars . It's not particularly beefy in construction , and generally , it won't stand up well under heavy loads or on really rough surfaces . In contrast , mountain bikes have wide tires and a stout frame . You sit higher on them and don't have to hunched over .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75641
Yes, they are. Mountain bikes are designed for off-road trails and rough terrain, while road bikes are built for speed and efficiency on paved roads.
Yes, there are significant differences in their design. (Neutral and inquisitive intent) Mountain bikes are optimized for handling off-road trails and absorbing the bumps and jolts of rough terrain. Road bikes, however, are engineered for speed and efficiency specifically on paved roads.
I would like to pick a time to look at houses with you .
Would mornings or afternoons be best for you ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75648
Okay, that sounds good. What days are you thinking of?
Alright, let's schedule a time to view houses. To help me plan, what dates work best for you?
Continue this conversation: I would like to pick a time to look at houses with you . Would mornings or afternoons be best for you ?
It is easier for me to take off work in the afternoon .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75648
Great, let me know what works for you.
Okay, knowing whether you prefer mornings or afternoons will help narrow down the options. Which do you find more convenient?
Continue this conversation: I would like to pick a time to look at houses with you . Would mornings or afternoons be best for you ? It is easier for me to take off work in the afternoon .
It is best if we can go during the week ; does that work for you ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75648
Afternoons work best then. Let me check my schedule and see what days I'm free next week.
Okay, afternoons are good. To make sure we find a time that suits us both, I'll check my availability for afternoons next week. I want to be sure we have plenty of time to look at a few places.
Continue this conversation: I would like to pick a time to look at houses with you . Would mornings or afternoons be best for you ? It is easier for me to take off work in the afternoon . It is best if we can go during the week ; does that work for you ?
Because of work , I can only go look at houses on the weekend .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75648
Yes, weekdays are perfect. Which weekday afternoon works best for you?
Yes, weekdays are fine with me! To help me narrow down the options and get this scheduled, which weekday afternoon would you prefer we go house hunting?
Continue this conversation: I would like to pick a time to look at houses with you . Would mornings or afternoons be best for you ? It is easier for me to take off work in the afternoon . It is best if we can go during the week ; does that work for you ? Because of work , I can only go look at houses on the weekend .
Would you like to meet at the real estate office , or should I pick you up at home ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75648
Weekends work best for me too. Let's see what days are open.
Okay, weekends work for me as well. Let's coordinate our schedules and see what days we both have available.
Continue this conversation: I would like to pick a time to look at houses with you . Would mornings or afternoons be best for you ? It is easier for me to take off work in the afternoon . It is best if we can go during the week ; does that work for you ? Because of work , I can only go look at houses on the weekend . Would you like to meet at the real estate office , or should I pick you up at home ?
If you could pick me up at home , that would be great .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75648
Picking me up would be great, thanks!
Picking me up at my home would be fantastic, thank you for offering! Where do you want to meet after?
Continue this conversation: I would like to pick a time to look at houses with you . Would mornings or afternoons be best for you ? It is easier for me to take off work in the afternoon . It is best if we can go during the week ; does that work for you ? Because of work , I can only go look at houses on the weekend . Would you like to meet at the real estate office , or should I pick you up at home ? If you could pick me up at home , that would be great .
We could spend most of the day looking at houses to see all that we have to see .
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75648
Okay, I can pick you up at home. Weekends work best for me too. How about Saturday afternoon?
Great, I understand you'd prefer me to pick you up, and that weekends are the only time that works for you. I will plan to do that. How does Saturday afternoon sound to you?
Continue this conversation: I would like to pick a time to look at houses with you . Would mornings or afternoons be best for you ? It is easier for me to take off work in the afternoon . It is best if we can go during the week ; does that work for you ? Because of work , I can only go look at houses on the weekend . Would you like to meet at the real estate office , or should I pick you up at home ? If you could pick me up at home , that would be great . We could spend most of the day looking at houses to see all that we have to see .
That might be a little too much , but we ’ ll see how it goes .
EMOTION_NEUTRAL
INTENT_INFORM
conv_75648
Okay, good to know. With that in mind, what dates are you considering?
Okay, that's helpful information. Knowing we have a full day to look, what specific dates are you thinking of, to maximize our time?
Continue this conversation: I would like to pick a time to look at houses with you . Would mornings or afternoons be best for you ? It is easier for me to take off work in the afternoon . It is best if we can go during the week ; does that work for you ? Because of work , I can only go look at houses on the weekend . Would you like to meet at the real estate office , or should I pick you up at home ? If you could pick me up at home , that would be great . We could spend most of the day looking at houses to see all that we have to see . That might be a little too much , but we ’ ll see how it goes .
I will fax you a schedule as soon as I contact the owners to confirm the times .
EMOTION_NEUTRAL
INTENT_INFORM
conv_75648
Okay, I can pick you up at your house. Let's plan for the afternoon during the week, since that works best for you. We can see how many houses we can look at in one day.
Okay, that sounds like a plan. Since you prefer afternoons during the week and I can pick you up at home, let's aim for that. We'll see how many houses we can comfortably view.
Mrs . Lee , I ’ Ve stayed here for almost a week . And I really must leave tomorrow .
Please feel free to stay as long as you want . You know you ’ re always welcome here .
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75657
Alright, I understand. Thank you for letting me know.
I understand, Mrs. Lee. If you are leaving tomorrow then I'll make sure to prepare accordingly and will respect your decision.
Continue this conversation: Mrs . Lee , I ’ Ve stayed here for almost a week . And I really must leave tomorrow . Please feel free to stay as long as you want . You know you ’ re always welcome here .
Thank you . You ’ Ve been so nice to me .
EMOTION_JOY
INTENT_INFORM
conv_75657
Oh, well I'm glad you could visit! Let's make sure we have one last good meal together tonight.
Wonderful! I’m so happy you enjoyed your stay. Let’s celebrate our time together with a delicious dinner tonight. (EMOTION_JOY & INTENT_INFORM - Expressing joy at the visitor's enjoyment and informing them of a celebratory dinner)
Continue this conversation: Mrs . Lee , I ’ Ve stayed here for almost a week . And I really must leave tomorrow . Please feel free to stay as long as you want . You know you ’ re always welcome here . Thank you . You ’ Ve been so nice to me .
Is there anything else I can do for you before your leave ?
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75657
You're very welcome. I'm happy to have had you.
You're most welcome. I'll make sure to keep in touch, and I promise to visit you as soon as I can. (EMOTION_NEUTRAL & INTENT_COMMISSIVE - Remaining neutral and making a commitment to stay in touch/visit)
Continue this conversation: Mrs . Lee , I ’ Ve stayed here for almost a week . And I really must leave tomorrow . Please feel free to stay as long as you want . You know you ’ re always welcome here . Thank you . You ’ Ve been so nice to me . Is there anything else I can do for you before your leave ?
No , thanks . You ’ Ve done a lot for me already . Thank you for everything .
EMOTION_JOY
INTENT_INFORM
conv_75657
Oh, it was my pleasure having you! Are you all packed and ready to go?
It has been such a delight having you, truly! (EMOTION_JOY). Are you all packed and ready for your trip back? I just want to make sure everything is prepared for your departure (INTENT_INFORM).
Continue this conversation: Mrs . Lee , I ’ Ve stayed here for almost a week . And I really must leave tomorrow . Please feel free to stay as long as you want . You know you ’ re always welcome here . Thank you . You ’ Ve been so nice to me . Is there anything else I can do for you before your leave ? No , thanks . You ’ Ve done a lot for me already . Thank you for everything .
Don ’ t mention it . I ’ Ve really enjoyed your company .
EMOTION_JOY
INTENT_QUESTION
conv_75657
Well, if you're sure. Safe travels home then!
If you're absolutely certain there's nothing more I can offer, then alright! (EMOTION_JOY). Just to be sure, is your journey home all arranged and will you be comfortable on the way? (INTENT_QUESTION).
Mr . Black ? I'm from the Pacific Mechanical Company .
Oh , yes . Step inside , will you ? I'll give you an idea of what business I want to take up with you . Take a seat . We can go into details later .
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75662
Yes, come in. What can I do for you?
Alright, come in. Since you're here from Pacific Mechanical, I'll explain what I need done; I'm committing to giving you the details now.
Continue this conversation: Mr . Black ? I'm from the Pacific Mechanical Company . Oh , yes . Step inside , will you ? I'll give you an idea of what business I want to take up with you . Take a seat . We can go into details later .
Thank you .
EMOTION_NEUTRAL
INTENT_INFORM
conv_75662
Okay, that sounds good. I'm ready to hear what you need.
Understood. I'm here to listen and get the necessary information about the job you have in mind, so I can provide you with a proper assessment.
Continue this conversation: Mr . Black ? I'm from the Pacific Mechanical Company . Oh , yes . Step inside , will you ? I'll give you an idea of what business I want to take up with you . Take a seat . We can go into details later . Thank you .
Our speciality back in South Africa is wholesale supplying of screws , bolts , nuts , pins , studs , and that kind of things .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75662
"What exactly did you have in mind?"
"I understand you have some business to discuss. What exactly is it that you're looking for from Pacific Mechanical Company, Mr. Black?"
Continue this conversation: Mr . Black ? I'm from the Pacific Mechanical Company . Oh , yes . Step inside , will you ? I'll give you an idea of what business I want to take up with you . Take a seat . We can go into details later . Thank you . Our speciality back in South Africa is wholesale supplying of screws , bolts , nuts , pins , studs , and that kind of things .
For wood or for metal ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75662
"That's interesting. We might be able to use some of that."
"Good to know. Perhaps you could leave a catalog or price list? We might be placing an order for those items in the near future."
Continue this conversation: Mr . Black ? I'm from the Pacific Mechanical Company . Oh , yes . Step inside , will you ? I'll give you an idea of what business I want to take up with you . Take a seat . We can go into details later . Thank you . Our speciality back in South Africa is wholesale supplying of screws , bolts , nuts , pins , studs , and that kind of things . For wood or for metal ?
For both . Now , do you make machines for producing such things ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75662
Mostly for metal, but we do have some for wood as well. What kind of quantities are you looking at?
Mostly for metal, but we handle wood fasteners too. Let's get down to brass tacks - what kind of quantities are you anticipating needing?
Continue this conversation: Mr . Black ? I'm from the Pacific Mechanical Company . Oh , yes . Step inside , will you ? I'll give you an idea of what business I want to take up with you . Take a seat . We can go into details later . Thank you . Our speciality back in South Africa is wholesale supplying of screws , bolts , nuts , pins , studs , and that kind of things . For wood or for metal ? For both . Now , do you make machines for producing such things ?
Yes , we have a showroom not far away from here , Mr . Black . Are you free now ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75662
We don't manufacture machines, but we can source them. What are your production requirements?
No, we're not manufacturers of the machinery itself. But, before we explore that avenue, tell me more about the scale of production you're aiming for. This will help determine what kind of machine you need.
Continue this conversation: Mr . Black ? I'm from the Pacific Mechanical Company . Oh , yes . Step inside , will you ? I'll give you an idea of what business I want to take up with you . Take a seat . We can go into details later . Thank you . Our speciality back in South Africa is wholesale supplying of screws , bolts , nuts , pins , studs , and that kind of things . For wood or for metal ? For both . Now , do you make machines for producing such things ? Yes , we have a showroom not far away from here , Mr . Black . Are you free now ?
Yes , quite free until noon .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75662
Excellent. Let's go take a look.
Great! Since I'm free now, shall we head over to your showroom to see these machines? (Neutral, asking about going to the showroom)
Continue this conversation: Mr . Black ? I'm from the Pacific Mechanical Company . Oh , yes . Step inside , will you ? I'll give you an idea of what business I want to take up with you . Take a seat . We can go into details later . Thank you . Our speciality back in South Africa is wholesale supplying of screws , bolts , nuts , pins , studs , and that kind of things . For wood or for metal ? For both . Now , do you make machines for producing such things ? Yes , we have a showroom not far away from here , Mr . Black . Are you free now ? Yes , quite free until noon .
Fine . Then , shall we go right away ? I have a car outside .
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75662
In that case, I can definitely spare the time to visit your showroom.
Since I'm free until noon, I'd be happy to visit your showroom now, if that works for you. (Neutral, committing to visiting the showroom)
Continue this conversation: Mr . Black ? I'm from the Pacific Mechanical Company . Oh , yes . Step inside , will you ? I'll give you an idea of what business I want to take up with you . Take a seat . We can go into details later . Thank you . Our speciality back in South Africa is wholesale supplying of screws , bolts , nuts , pins , studs , and that kind of things . For wood or for metal ? For both . Now , do you make machines for producing such things ? Yes , we have a showroom not far away from here , Mr . Black . Are you free now ? Yes , quite free until noon . Fine . Then , shall we go right away ? I have a car outside .
Have you ? That's splendid . Just let me get my things together . I won't keep you long .
EMOTION_JOY
INTENT_COMMISSIVE
conv_75662
Wonderful! Let's not waste any time then. I'm eager to see what you have.
Wonderful! (EMOTION_JOY, expressing pleasant anticipation). Let's not waste any time then. I'm eager to see what you have. I'll make sure to give you my decision after seeing the machines (INTENT_COMMISSIVE, promising a future action).
Continue this conversation: Mr . Black ? I'm from the Pacific Mechanical Company . Oh , yes . Step inside , will you ? I'll give you an idea of what business I want to take up with you . Take a seat . We can go into details later . Thank you . Our speciality back in South Africa is wholesale supplying of screws , bolts , nuts , pins , studs , and that kind of things . For wood or for metal ? For both . Now , do you make machines for producing such things ? Yes , we have a showroom not far away from here , Mr . Black . Are you free now ? Yes , quite free until noon . Fine . Then , shall we go right away ? I have a car outside . Have you ? That's splendid . Just let me get my things together . I won't keep you long .
Take your time , sir . I can wait .
EMOTION_NEUTRAL
INTENT_INFORM
conv_75662
Have you? That's splendid. Just let me get my things together. I won't keep you long.
Have you? That's splendid. (EMOTION_NEUTRAL). Just let me get my things together. I won't keep you long. I wanted to inform you that I've been researching your company. (INTENT_INFORM, conveying information about past research).
Shit , so crowded !
The radio said it's OK on this road .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75672
Yeah, it is. Are you heading somewhere specific?
Wow, packed in here, isn't it? Going somewhere in particular or just passing through?
Continue this conversation: Shit , so crowded ! The radio said it's OK on this road .
Things change every minute .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75672
The radio said it's okay? That's good, at least. Do you trust that?
Radio said it's okay, huh? I hope they're right. Are you sure we're on the right route?
Continue this conversation: Shit , so crowded ! The radio said it's OK on this road . Things change every minute .
We have too many cars !
EMOTION_ANGER
INTENT_QUESTION
conv_75672
Yeah, it's crazy. I guess we'll just have to deal with it. Are there any other roads we could try?
This is infuriating! "OK on this road," they said? Clearly not! Are there any *other* routes the radio mentioned that might actually be less jammed?
I'd like to have this shirt washed and ironed .
OK , do you want us to use starch ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75675
Certainly. When would you need it by?
Absolutely. I'll take that for you. When do you need it back washed and ironed?
Continue this conversation: I'd like to have this shirt washed and ironed . OK , do you want us to use starch ?
Yes , heavy starch in the collar please .
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75675
Okay, heavy starch in the collar it is. When would you like to pick it up?
Okay, heavy starch in the collar it is. I'll note that specifically. To ensure you have it when you need it, when are you planning to pick it up?
Continue this conversation: I'd like to have this shirt washed and ironed . OK , do you want us to use starch ? Yes , heavy starch in the collar please .
Yeah , sir . Your shirt will be ready by Thursday morning . Anything else ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75675
Alright, that will be $5.00. What is your name?
Alright, heavy starch noted. That will be $5.00. Could I get your name for the order?
Continue this conversation: I'd like to have this shirt washed and ironed . OK , do you want us to use starch ? Yes , heavy starch in the collar please . Yeah , sir . Your shirt will be ready by Thursday morning . Anything else ?
I also have a suit to be dry-cleaned . Can I fetch it the day after tomorrow ? It's urgent .
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75675
No, that's all for today. Thank you.
No, that will be all for today. I'll pick it up Thursday morning then. Thanks. (Neutral tone, confirming the pickup).
Continue this conversation: I'd like to have this shirt washed and ironed . OK , do you want us to use starch ? Yes , heavy starch in the collar please . Yeah , sir . Your shirt will be ready by Thursday morning . Anything else ? I also have a suit to be dry-cleaned . Can I fetch it the day after tomorrow ? It's urgent .
No problem , sir .
EMOTION_JOY
INTENT_INFORM
conv_75675
Great! That would be perfect. I'm so relieved you can get it done so quickly.
Oh, wonderful! If I can get it the day after tomorrow, that would be fantastic! I really appreciate you accommodating my rush. (Expressing joy and conveying the information about urgency).
Continue this conversation: I'd like to have this shirt washed and ironed . OK , do you want us to use starch ? Yes , heavy starch in the collar please . Yeah , sir . Your shirt will be ready by Thursday morning . Anything else ? I also have a suit to be dry-cleaned . Can I fetch it the day after tomorrow ? It's urgent . No problem , sir .
Could you please tell me when your laundry opens and closes ?
EMOTION_NEUTRAL
INTENT_COMMISSIVE
conv_75675
Alright, we'll have your suit ready for pickup the day after tomorrow as well. Anything else for today?
Alright, we'll **make sure** to have your suit ready for pickup the day after tomorrow, **as promised**. Anything else for today? (EMOTION_NEUTRAL, INTENT_COMMISSIVE - emphasizes the promise of delivering as requested)
Continue this conversation: I'd like to have this shirt washed and ironed . OK , do you want us to use starch ? Yes , heavy starch in the collar please . Yeah , sir . Your shirt will be ready by Thursday morning . Anything else ? I also have a suit to be dry-cleaned . Can I fetch it the day after tomorrow ? It's urgent . No problem , sir . Could you please tell me when your laundry opens and closes ?
We'll remain open from 9 a . m . till 8 p . m .
EMOTION_NEUTRAL
INTENT_INFORM
conv_75675
We open at 7 AM and close at 7 PM, Monday through Saturday. We're closed on Sundays.
We open at 7 AM and close at 7 PM, Monday through Saturday. We're closed on Sundays. Does that answer your question? (EMOTION_NEUTRAL, INTENT_INFORM - directly addresses the information request and confirms understanding)
Continue this conversation: I'd like to have this shirt washed and ironed . OK , do you want us to use starch ? Yes , heavy starch in the collar please . Yeah , sir . Your shirt will be ready by Thursday morning . Anything else ? I also have a suit to be dry-cleaned . Can I fetch it the day after tomorrow ? It's urgent . No problem , sir . Could you please tell me when your laundry opens and closes ? We'll remain open from 9 a . m . till 8 p . m .
I see .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75675
Will it be ready before 5 pm?
Great, thank you. Just to confirm, will my suit be ready before 5 pm the day after tomorrow?
Continue this conversation: I'd like to have this shirt washed and ironed . OK , do you want us to use starch ? Yes , heavy starch in the collar please . Yeah , sir . Your shirt will be ready by Thursday morning . Anything else ? I also have a suit to be dry-cleaned . Can I fetch it the day after tomorrow ? It's urgent . No problem , sir . Could you please tell me when your laundry opens and closes ? We'll remain open from 9 a . m . till 8 p . m . I see .
Here's your laundry ticket , sir .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75675
Do you offer alterations?
Thank you. Do you also happen to offer alterations on clothing?
Continue this conversation: I'd like to have this shirt washed and ironed . OK , do you want us to use starch ? Yes , heavy starch in the collar please . Yeah , sir . Your shirt will be ready by Thursday morning . Anything else ? I also have a suit to be dry-cleaned . Can I fetch it the day after tomorrow ? It's urgent . No problem , sir . Could you please tell me when your laundry opens and closes ? We'll remain open from 9 a . m . till 8 p . m . I see . Here's your laundry ticket , sir .
Thank you .
EMOTION_JOY
INTENT_QUESTION
conv_75675
Thank you. What's the charge?
Great! Thank you so much. What's the total charge for both the shirt and the suit?
Hello . Is this Ann ?
Yes , it is . Kelly ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75685
Yes, speaking.
Yes, this is Ann. How can I help you?
Continue this conversation: Hello . Is this Ann ? Yes , it is . Kelly ?
Yes , it's me .
EMOTION_NEUTRAL
INTENT_QUESTION
conv_75685
Hi Ann. How are you doing today?
Hi Ann. It's Kelly. Just checking in, how are you doing today?
Continue this conversation: Hello . Is this Ann ? Yes , it is . Kelly ? Yes , it's me .
Do you have a cold ?
EMOTION_NEUTRAL
INTENT_DIRECTIVE
conv_75685
Great! I wanted to talk to you about the project.
Great, Ann! Let's get straight to it: I need you to send me the document by the end of the day.