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i assumed they had exceptional service , but their reception in my area ( laos angele's ) is horrendous .
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also , their t-zones , although cheap ( $ 4 . 99 / mo . ) never works .
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since i received the phone , i spent countless hours on the phone with customer service reps who promised t-zones would work " in 24 hours " .
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i must have heard this about a dozen times over the span of 2 weeks , when t-zones never worked .
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apparently , t-mobile is heavily back-logged and can 't keep up with demands .
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however , the calls constantly drop in my area and i experience mega-static , to the point where i 'd have to dial numbers 6-7 times to get a clear line .
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the volume level of the phone is not all that good .
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some of the higher pitched rings are very easy to hear , but not easy to listen to .
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the more subtle tones that were included with the phone are hard to hear at times .
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the vibration is not top .
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i am bored with the silver look .
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they are not wow able good .
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it also does n 't have voice activated dialing . big minus ! . ! .
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we got two phones for the t-mobile family plan ( indeed very easy to switch to the family plan ) and one came with a broken headphone ( can hear but can not be heard ) and one died today after less than two weeks of use .
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when i got it home , i discovered that the menu options for sending messages via either text or email simply were n 't there :
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negative : impossibly tiny and difficult to operate , barely visible , power button .
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poor visibility on the keys .
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only con i can think of is no camera . . . .
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only one complaint about the speakerphone , you can only activate the speakerphone feature once the person you are calling answers the phone , not while it is ringing .
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the only problem i had was a small glitch with t-mobile .
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the phone has a few minor inconveniences , but only because it lacks those features , bluetooth and high spend internet , but there are very few problems with things that you expected this phone to do .
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ring tones only come with crazy songs and annoying rings , there is only one ring that sounds close to a regular ring .
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the screen is easily scratched but if you have the warranty you should be able to swap it out .
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games kind of stink and you cant download them you have to get the link cable to get additional games .
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buttons do seem a little sticky tho . . and the hands free kits ' connector might be a problem . .
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the keys are close together , and the layout is a bit funky in relation to standard rectangular layout keypads , but it 's not too weird .
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the fact that the " 0 " key is the space key for text input is a bit confusing , as many phones use the " # " key instead .
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there are some features in the user interface that i find a little inconvenient .
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the menu options appear one at a time , taking up the whole screen , and one has to scroll down one by one , or have memorized where they are in the menu order , to select them by using the number keypad .
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the vibrate setting is loud ! .
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so loud , really , that it does n 't work terribly well as a silent ringer option .
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other things that i miss are voice-activated dialing and a standard 2 . 5 mm headset jack .
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- some features in the user interface
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- no voice activated dialing ( what were they thinking
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- no option for caller-id pictures or individualized ringtones .
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- no proprietary headset jack
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only if we could get one camera in it . .
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the volume key can be hard to press , but i think this may be by design rather than a flaw , perhaps to keep you from pressing it accidentally when you are in a call .
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pc cable is too expensive . . . $ 50 for a usb cable ? .
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the 6610 has the radio function which is utterly useless .
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it also has a stock tracking app built in ( also useless ) and a somewhat useful application which converts all types of metrics ( currency , length , area , etc ) .
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regarding pc software support nokia suite does not work with some versions of xp as i tried to connect my phone via infrared port on my laptop .
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its quiet .
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i do here a constant high-pitched distorted sound , not to mention the volume does not seem to be loud enough .
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although i find it more convenient to use 1-touch dialing , this phone does not have voice dialing .
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the keypad is a decent size , but the power on/off key is small and difficult to press .
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in my opinion the worst issue on this phone is the side-mounted volume control .
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one other issue is that the headphone jack is unique to nokia , so standard headphones will not work .
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one complaint . . . the screen is too easily scratched ! .
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one more thing , the default ringtones that come with the phone are horrible .
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the only problem that i have found with the internet service is that it does not access mils ( real estate broker software ) very well at all .
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i find the lack of entertaining games on this phone quite disturbing .
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my only gripe about the hardware is the buttons .
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this model does have the traditional key arrangement , it 's just that they are really close to one another , and have unconventional shapes , so it takes a big getting used to for someone like me with big hands .
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finally , i reiterate my thumbs-down rating for t-mobile as a carrier .
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their network coverage is very sporadic , and the network always seems overloaded , resulting in very unpleasant calling experience .
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unfortunately , the 6610 does not offer voice dialing like my previous phone , but the other features it packs outweighs this shortcoming .
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one downside : as of this writing , t-mobile has n 't updated their t-zone system to fully support the 6610 .
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the one huge disappointment is that the phones manufactured for t-mobile lack many of the menus and functions that a nokia straight from the manufacturer should have .
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the internet functions of the phone - wap and gprs - will only work through t-mobile 's services , because they have deleted the menu options that would enable you to configure the phone to be used on a different network .
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however , the main problem that i think is the with the sound quality .
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when talking the voice is not very clear .
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there isn 't much features on the ipod at all , except games .
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it has an equalizer , but the iriver h10-20gb has a lot more presets than the ipod .
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durability : not good . first problem , if you haven 't seen the news recently , the ipods are being recalled for battery problems and not lasting the advertised 18 months .
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also , the battery 's aren 't user replaceable .
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another thing you should know , the metal on the flip side of the ipod is very tacky , and scratches very easily .
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also , not liking the gel case .
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features : really , there aren 't any features , unless you call the games a feature .
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there is no fm tuner , while there is no fm tuner on the creative zen ( on the micro version of the zen there is a tuner ) , the iriver h10-20gb , the rio karma , and the audio x5 have fm tuners .
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there is also no voice recording , something most if not all mp3 players have that the ipod doesn 't .
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there is no photo viewing option , however , there is a 20 gb photo ipod , but it costs $20 more .
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i 'm probably the only person that dislikes the itunes software .
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customer service : awful . listen to this one , remember the battery statement i made earlier .
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there technical service isn 't helpful either ; . they just read what 's on their website and charge you $50 ( + toll fees ) to do it .
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doesn 't have alot of good games on it .
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the back of the ipod is in a chrome finish , and this surface is prone to scratches .
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but i had to give you four because the service for my brand-new ipod was terribly slow .
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the interface took a little getting used to .
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one caveat i have is that i understand the ipod does not save the photos in such a way that the quality of the image is preserved .
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cons : no am/fm radio tuner -- something a large number of compete tors are doing
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3 no voice recorder -- this has also become an important and popular feature that the ipod unfortunately doesn 't have .
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no memory stick slots -- although a rare feature , it would be nice to have extra storage , not that it needs it built-in lithium battery -- a huge hassle to bring this back ; . draining the battery once you get it helps , but removable/replaceable ones are a lot more convenient
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no in box accessories -- an arm strap , belt strap , case , or anything would be nice , but nope . . . moveable parts -- this makes me almost want to keep my 3rd gen over a 4th ; . with moveable parts , its easy to damage an ipod at a gym , so this is for more casual listeners ; . note the ipod mini doesn 't have moveable parts and is made of titanium .
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the battery issue is superficially a concern , but any reasonable solder-jockey ( such as myself : - ) can pop in a new one when the time comes ( based upon the plentiful info gained from a go ogle for 'ipod battery replacement ' ) .
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first , let me say that i got the 20gb ipod for christmas , and i most likely would not have spent the $300 myself .
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in addition , i do not think the battery lasts much more than eight to ten hours , and it can take four hours for a full charge .
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*the ipod is overly sensitive to just about everything and gets scratched easily .
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the battery does not last 12 hours .
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you can 't change the battery , so i don 't know what i 'm going to do in a year or so .
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*
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my ipod freezes occasionally , which is especially annoying when you 're in the middle of a game of " brick . " *
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if you call apple and tell them your ipod has been damaged , they charge you roughly $105 . 50 per minute and blame you for " abusing " your ipod .
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the user support service isn 't too great either .
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the ipod comes formatted for the mac , but within seconds of plugging it into a pc , is automatically reformatted for windows . ( the hp version comes with windows formatting , and takes seconds to change to mac . ) although the ipod can be changed from one format to another , you will lose all of your music and data when doing so .
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its steel backing picks up fingerprints and scratches easily , not great from a cosmetic standpoint .
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holy cow ! . it really does scratch easily ! .
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the thing has survived plenty of falls with little or no damage , except the inevitable scratches .
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apple closed their island to anything that resembled microsoft , and clearly let napster know it could not use their products with napster 's services .
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as a windows user , i had to install the software including drivers and itunes on my desktop , and this is the only area where i encountered a nuisance .
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