text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Would reinstalling the app solve the problem?
|
{
"text": "Would reinstalling the app solve the problem?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999336302280426
},
{
"label": "POSITIVE",
"score": 0.0006636229809373617
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 23
}
|
Default
| null | null |
I only made one transaction at this place, but it's appearing multiple times.
|
{
"text": "I only made one transaction at this place, but it's appearing multiple times."
}
|
[
{
"label": "NEGATIVE",
"score": 0.988038182258606
},
{
"label": "POSITIVE",
"score": 0.011961814016103745
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
I have a question about fee for cash withdraw.
|
{
"text": "I have a question about fee for cash withdraw."
}
|
[
{
"label": "NEGATIVE",
"score": 0.994281530380249
},
{
"label": "POSITIVE",
"score": 0.005718538071960211
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
what currencies do you accept?
|
{
"text": "what currencies do you accept?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.1606481373310089
},
{
"label": "POSITIVE",
"score": 0.8393518924713135
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
I would like to exchange currencies on the app. How do I do this?
|
{
"text": "I would like to exchange currencies on the app. How do I do this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9954978227615356
},
{
"label": "POSITIVE",
"score": 0.004502190742641687
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
Do you accept Mastercard?
|
{
"text": "Do you accept Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8377870917320251
},
{
"label": "POSITIVE",
"score": 0.16221295297145844
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 54
}
|
Default
| null | null |
There is a fee from a transfer that is not supposed to be here!
|
{
"text": "There is a fee from a transfer that is not supposed to be here!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994828701019287
},
{
"label": "POSITIVE",
"score": 0.0005171127268113196
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
is there a way to do top up with apple pay
|
{
"text": "is there a way to do top up with apple pay"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9941374063491821
},
{
"label": "POSITIVE",
"score": 0.0058626472018659115
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
A transaction shows duplicate times.
|
{
"text": "A transaction shows duplicate times."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990033507347107
},
{
"label": "POSITIVE",
"score": 0.000996708287857473
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?
|
{
"text": "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991915822029114
},
{
"label": "POSITIVE",
"score": 0.0008083658176474273
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
I just want to top-up, why do I need to verify anything?
|
{
"text": "I just want to top-up, why do I need to verify anything?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991045594215393
},
{
"label": "POSITIVE",
"score": 0.0008954133954830468
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.
|
{
"text": "As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far."
}
|
[
{
"label": "NEGATIVE",
"score": 0.0027805068530142307
},
{
"label": "POSITIVE",
"score": 0.997219443321228
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
what amount of time does it take for a transfer to reflect and be available
|
{
"text": "what amount of time does it take for a transfer to reflect and be available"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99444180727005
},
{
"label": "POSITIVE",
"score": 0.005558144301176071
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
The top-up card is verified how?
|
{
"text": "The top-up card is verified how?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9851632714271545
},
{
"label": "POSITIVE",
"score": 0.014836728572845459
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
Why was my transfer charged a fee?
|
{
"text": "Why was my transfer charged a fee?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987001419067383
},
{
"label": "POSITIVE",
"score": 0.0012998497113585472
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
I want to close my account. The service you provide is unsatisfactory to me.
|
{
"text": "I want to close my account. The service you provide is unsatisfactory to me."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996720552444458
},
{
"label": "POSITIVE",
"score": 0.00032791271223686635
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 55
}
|
Default
| null | null |
Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.
|
{
"text": "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back."
}
|
[
{
"label": "NEGATIVE",
"score": 0.994209885597229
},
{
"label": "POSITIVE",
"score": 0.00579012231901288
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
I need to move money to another beneficiary. Why is it not working?
|
{
"text": "I need to move money to another beneficiary. Why is it not working?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997827410697937
},
{
"label": "POSITIVE",
"score": 0.0002173051907448098
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
My phone was left at a hotel and I can't access the app.
|
{
"text": "My phone was left at a hotel and I can't access the app."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997178912162781
},
{
"label": "POSITIVE",
"score": 0.00028210104210302234
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
Why can't I make a transfer?
|
{
"text": "Why can't I make a transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998722493648529
},
{
"label": "POSITIVE",
"score": 0.0012775077484548092
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
Why isn't my refund shown on my statement?
|
{
"text": "Why isn't my refund shown on my statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989312291145325
},
{
"label": "POSITIVE",
"score": 0.0010687547037377954
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
Please help. There is a payment in the app that isn't mine.
|
{
"text": "Please help. There is a payment in the app that isn't mine."
}
|
[
{
"label": "NEGATIVE",
"score": 0.99874347448349
},
{
"label": "POSITIVE",
"score": 0.0012565972283482552
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
Why haven't I received a refund yet?
|
{
"text": "Why haven't I received a refund yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985095858573914
},
{
"label": "POSITIVE",
"score": 0.001490385620854795
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
I lost my phone. What do I do to block someone else from using my account?
|
{
"text": "I lost my phone. What do I do to block someone else from using my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997187256813049
},
{
"label": "POSITIVE",
"score": 0.0002812588063534349
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
Tell me how to setup a new PIN.
|
{
"text": "Tell me how to setup a new PIN."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969484210014343
},
{
"label": "POSITIVE",
"score": 0.0030516176484525204
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
So, the card PIN?
|
{
"text": "So, the card PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968679547309875
},
{
"label": "POSITIVE",
"score": 0.0031320699490606785
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
What happens when my card expires?
|
{
"text": "What happens when my card expires?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9955293536186218
},
{
"label": "POSITIVE",
"score": 0.0044706715270876884
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
What is the maximum for top-ups?
|
{
"text": "What is the maximum for top-ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.005790358874946833
},
{
"label": "POSITIVE",
"score": 0.9942096471786499
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
How can i make my card active?
|
{
"text": "How can i make my card active?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989171028137207
},
{
"label": "POSITIVE",
"score": 0.0010829231468960643
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
Why won't you take my transfer, I keep getting an error message.
|
{
"text": "Why won't you take my transfer, I keep getting an error message."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992905855178833
},
{
"label": "POSITIVE",
"score": 0.0007093478343449533
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
Why didnt my top up go through
|
{
"text": "Why didnt my top up go through"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9961193799972534
},
{
"label": "POSITIVE",
"score": 0.003880612552165985
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 61
}
|
Default
| null | null |
How can I verify my identity?
|
{
"text": "How can I verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991662502288818
},
{
"label": "POSITIVE",
"score": 0.000833759200759232
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
Please help me! My physical card isn't working right.
|
{
"text": "Please help me! My physical card isn't working right."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997336268424988
},
{
"label": "POSITIVE",
"score": 0.00026639990392141044
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 14
}
|
Default
| null | null |
Why is my deposit still pending?
|
{
"text": "Why is my deposit still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986245632171631
},
{
"label": "POSITIVE",
"score": 0.0013754074461758137
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
Why does it show that my transfer is still pending?
|
{
"text": "Why does it show that my transfer is still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980378746986389
},
{
"label": "POSITIVE",
"score": 0.0019621311221271753
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
I was getting some cash out of the ATM but it cancelled on me without warning.
|
{
"text": "I was getting some cash out of the ATM but it cancelled on me without warning."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983348250389099
},
{
"label": "POSITIVE",
"score": 0.0016652247868478298
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
There is a pending transaction on my account, what does this mean?
|
{
"text": "There is a pending transaction on my account, what does this mean?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9962614178657532
},
{
"label": "POSITIVE",
"score": 0.0037385853938758373
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
I answered so many questions about my identity. Why do you need this info?
|
{
"text": "I answered so many questions about my identity. Why do you need this info?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969834685325623
},
{
"label": "POSITIVE",
"score": 0.003016507485881448
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
Can I get a card in the EU?
|
{
"text": "Can I get a card in the EU?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9927853345870972
},
{
"label": "POSITIVE",
"score": 0.007214667275547981
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
I see I was charged $1 for a transaction.
|
{
"text": "I see I was charged $1 for a transaction."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9939250349998474
},
{
"label": "POSITIVE",
"score": 0.006074913311749697
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
Is there a fee associated with using foreign exchange ATMs?
|
{
"text": "Is there a fee associated with using foreign exchange ATMs?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982439279556274
},
{
"label": "POSITIVE",
"score": 0.0017560799606144428
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 76
}
|
Default
| null | null |
How do I activate my card to start using it?
|
{
"text": "How do I activate my card to start using it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983887672424316
},
{
"label": "POSITIVE",
"score": 0.0016112823504954576
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
How do i top up my google pay?
|
{
"text": "How do i top up my google pay?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987537860870361
},
{
"label": "POSITIVE",
"score": 0.0012462669983506203
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.
|
{
"text": "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9955737590789795
},
{
"label": "POSITIVE",
"score": 0.004426265601068735
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
I just checked my statement and saw a $1 charge, why is it there?
|
{
"text": "I just checked my statement and saw a $1 charge, why is it there?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988120794296265
},
{
"label": "POSITIVE",
"score": 0.0011879542144015431
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
How can I look at where my available cash is coming from?
|
{
"text": "How can I look at where my available cash is coming from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994045495986938
},
{
"label": "POSITIVE",
"score": 0.0005955103551968932
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
My card never arrived.
|
{
"text": "My card never arrived."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997195601463318
},
{
"label": "POSITIVE",
"score": 0.00028040632605552673
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
Can both a Visa and Mastercard be received from you?
|
{
"text": "Can both a Visa and Mastercard be received from you?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9832537770271301
},
{
"label": "POSITIVE",
"score": 0.016746195033192635
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?
|
{
"text": "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982017278671265
},
{
"label": "POSITIVE",
"score": 0.001798215671442449
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
Do you accept cheques for top-up?
|
{
"text": "Do you accept cheques for top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9671803116798401
},
{
"label": "POSITIVE",
"score": 0.03281977400183678
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
Cancelling a transaction
|
{
"text": "Cancelling a transaction"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995524287223816
},
{
"label": "POSITIVE",
"score": 0.00044756638817489147
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
What is the process to change my PIN?
|
{
"text": "What is the process to change my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997957706451416
},
{
"label": "POSITIVE",
"score": 0.002042307984083891
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
My card isn't letting me purchase something and I wanted to know why.
|
{
"text": "My card isn't letting me purchase something and I wanted to know why."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986497759819031
},
{
"label": "POSITIVE",
"score": 0.0013502486981451511
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
My card has an expiration date, will you send a new one automatically?
|
{
"text": "My card has an expiration date, will you send a new one automatically?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999471127986908
},
{
"label": "POSITIVE",
"score": 0.000528911012224853
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
I need to verify my identity. How do I do that?
|
{
"text": "I need to verify my identity. How do I do that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994364380836487
},
{
"label": "POSITIVE",
"score": 0.0005635572015307844
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
why hasn't my cash arrived yet from my cheque?!
|
{
"text": "why hasn't my cash arrived yet from my cheque?!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985223412513733
},
{
"label": "POSITIVE",
"score": 0.0014777261530980468
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
I was charged extra. Was the exchange rate for my payment last Saturday wrong?
|
{
"text": "I was charged extra. Was the exchange rate for my payment last Saturday wrong?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986520409584045
},
{
"label": "POSITIVE",
"score": 0.0013480285415425897
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
How long do I have to wait for my transaction to be completed?
|
{
"text": "How long do I have to wait for my transaction to be completed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997793436050415
},
{
"label": "POSITIVE",
"score": 0.0022065655793994665
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
What are the disposable cards for?
|
{
"text": "What are the disposable cards for?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996011853218079
},
{
"label": "POSITIVE",
"score": 0.00039888411993160844
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 37
}
|
Default
| null | null |
Will there be a charge for exchanging foreign currency?
|
{
"text": "Will there be a charge for exchanging foreign currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976692795753479
},
{
"label": "POSITIVE",
"score": 0.002330671064555645
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
Can I use google pay for topping -up
|
{
"text": "Can I use google pay for topping -up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973395466804504
},
{
"label": "POSITIVE",
"score": 0.002660505473613739
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
I have one of your cards, but I don't know how to link it.
|
{
"text": "I have one of your cards, but I don't know how to link it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988157749176025
},
{
"label": "POSITIVE",
"score": 0.001184222404845059
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
What do I do if my card is stolen?
|
{
"text": "What do I do if my card is stolen?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979279041290283
},
{
"label": "POSITIVE",
"score": 0.0020721438340842724
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 41
}
|
Default
| null | null |
I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?
|
{
"text": "I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996705055236816
},
{
"label": "POSITIVE",
"score": 0.00032954051857814193
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 42
}
|
Default
| null | null |
Can I give a second card for this account to my daughter?
|
{
"text": "Can I give a second card for this account to my daughter?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984498023986816
},
{
"label": "POSITIVE",
"score": 0.0015502084279432893
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
I tried to withdraw cash and got declined, why is that?
|
{
"text": "I tried to withdraw cash and got declined, why is that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981106519699097
},
{
"label": "POSITIVE",
"score": 0.0018893822561949492
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
How do I order my card?
|
{
"text": "How do I order my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976457953453064
},
{
"label": "POSITIVE",
"score": 0.002354213735088706
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
how to exchange currencies
|
{
"text": "how to exchange currencies"
}
|
[
{
"label": "NEGATIVE",
"score": 0.0013130113948136568
},
{
"label": "POSITIVE",
"score": 0.9986869692802429
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
How do I reactivate a card I thought I lost?
|
{
"text": "How do I reactivate a card I thought I lost?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998988687992096
},
{
"label": "POSITIVE",
"score": 0.0010113500757142901
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
In my app, a direct debit payment I didn't do shows in my app
|
{
"text": "In my app, a direct debit payment I didn't do shows in my app"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956508278846741
},
{
"label": "POSITIVE",
"score": 0.004349230322986841
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?
|
{
"text": "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986384510993958
},
{
"label": "POSITIVE",
"score": 0.0013615809148177505
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
How can I top up with Google play?
|
{
"text": "How can I top up with Google play?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9885315895080566
},
{
"label": "POSITIVE",
"score": 0.011468450538814068
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
How do I add cash to my account?
|
{
"text": "How do I add cash to my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978118538856506
},
{
"label": "POSITIVE",
"score": 0.0021881964057683945
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
Your exchange rates are coming from where?
|
{
"text": "Your exchange rates are coming from where?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977703094482422
},
{
"label": "POSITIVE",
"score": 0.0022297154646366835
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?
|
{
"text": "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996778964996338
},
{
"label": "POSITIVE",
"score": 0.0003221587394364178
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
I didn't cancel my card payment.
|
{
"text": "I didn't cancel my card payment."
}
|
[
{
"label": "NEGATIVE",
"score": 0.021615879610180855
},
{
"label": "POSITIVE",
"score": 0.9783841371536255
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
Please help my find out why there is an odd direct debit in my records.
|
{
"text": "Please help my find out why there is an odd direct debit in my records."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970512390136719
},
{
"label": "POSITIVE",
"score": 0.0029487060382962227
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
Can a friend top up my account
|
{
"text": "Can a friend top up my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.04764330014586449
},
{
"label": "POSITIVE",
"score": 0.9523566961288452
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
I would like to transfer money into my account.
|
{
"text": "I would like to transfer money into my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980304837226868
},
{
"label": "POSITIVE",
"score": 0.001969460165128112
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
When will I get my new card?
|
{
"text": "When will I get my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968063831329346
},
{
"label": "POSITIVE",
"score": 0.0031936592422425747
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
Why do I need to verify my identity?
|
{
"text": "Why do I need to verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992850422859192
},
{
"label": "POSITIVE",
"score": 0.0007149618468247354
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
Why would a cash withdrawal be pending?
|
{
"text": "Why would a cash withdrawal be pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992088675498962
},
{
"label": "POSITIVE",
"score": 0.0007911907741799951
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
How can I get a virtual card for a one-time transaction?
|
{
"text": "How can I get a virtual card for a one-time transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992247819900513
},
{
"label": "POSITIVE",
"score": 0.0007752033998258412
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 37
}
|
Default
| null | null |
I would like to know why a withdraw I made for some cash shows up as pending.
|
{
"text": "I would like to know why a withdraw I made for some cash shows up as pending."
}
|
[
{
"label": "NEGATIVE",
"score": 0.998992383480072
},
{
"label": "POSITIVE",
"score": 0.001007563667371869
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
My card was declined at a restaurant today and I am not sure why.
|
{
"text": "My card was declined at a restaurant today and I am not sure why."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989526271820068
},
{
"label": "POSITIVE",
"score": 0.0010472942376509309
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 14
}
|
Default
| null | null |
I don't think I made this transaction on my statement
|
{
"text": "I don't think I made this transaction on my statement"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969423413276672
},
{
"label": "POSITIVE",
"score": 0.003057685913518071
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
Why was my transfer request decline?
|
{
"text": "Why was my transfer request decline?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999243974685669
},
{
"label": "POSITIVE",
"score": 0.0007560249068774283
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
Where do I go for a refund?
|
{
"text": "Where do I go for a refund?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985336065292358
},
{
"label": "POSITIVE",
"score": 0.0014664395712316036
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
What do I do if someone used my card without my permission?
|
{
"text": "What do I do if someone used my card without my permission?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994982481002808
},
{
"label": "POSITIVE",
"score": 0.0005017208168283105
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 22
}
|
Default
| null | null |
What exactly is the exchange fee?
|
{
"text": "What exactly is the exchange fee?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9947992563247681
},
{
"label": "POSITIVE",
"score": 0.005200708284974098
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
I'm waiting for the ID verification to go through still, so is it too soon to use my account?
|
{
"text": "I'm waiting for the ID verification to go through still, so is it too soon to use my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996069073677063
},
{
"label": "POSITIVE",
"score": 0.00039313052548095584
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
I don't think my top up worked
|
{
"text": "I don't think my top up worked"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99958735704422
},
{
"label": "POSITIVE",
"score": 0.00041267811320722103
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
Is it possible to dispute a debit payment from a couple of months ago.
|
{
"text": "Is it possible to dispute a debit payment from a couple of months ago."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9934821724891663
},
{
"label": "POSITIVE",
"score": 0.0065177795477211475
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
Can I setup top ups in advance?
|
{
"text": "Can I setup top ups in advance?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973529577255249
},
{
"label": "POSITIVE",
"score": 0.002647095825523138
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
I wasn't allowed to transfer to my account
|
{
"text": "I wasn't allowed to transfer to my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9927244782447815
},
{
"label": "POSITIVE",
"score": 0.007275515701621771
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
My card hasn't been working for even small transactions today.
|
{
"text": "My card hasn't been working for even small transactions today."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9961251616477966
},
{
"label": "POSITIVE",
"score": 0.003874890273436904
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 14
}
|
Default
| null | null |
I see a direct debit that I didn't authorize
|
{
"text": "I see a direct debit that I didn't authorize"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9844927787780762
},
{
"label": "POSITIVE",
"score": 0.015507245436310768
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
Account topping up bank transfers to my account assistance please?
|
{
"text": "Account topping up bank transfers to my account assistance please?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9605910181999207
},
{
"label": "POSITIVE",
"score": 0.03940898925065994
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
Where do I pay with my debit or credit card?
|
{
"text": "Where do I pay with my debit or credit card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992260932922363
},
{
"label": "POSITIVE",
"score": 0.000773930863942951
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 10
}
|
Default
| null | null |
Can a credit card be used to transfer money?
|
{
"text": "Can a credit card be used to transfer money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992897510528564
},
{
"label": "POSITIVE",
"score": 0.0007101710070855916
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 62
}
|
Default
| null | null |
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