text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
How do I get money from friends?
|
{
"text": "How do I get money from friends?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978938698768616
},
{
"label": "POSITIVE",
"score": 0.0021061289589852095
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 50
}
|
Default
| null | null |
Why can't I buy cryptocurrency on the app?
|
{
"text": "Why can't I buy cryptocurrency on the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992954730987549
},
{
"label": "POSITIVE",
"score": 0.0007044969242997468
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
I am having problems with my contactless.
|
{
"text": "I am having problems with my contactless."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995529055595398
},
{
"label": "POSITIVE",
"score": 0.00044710354995913804
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 23
}
|
Default
| null | null |
On my disposable card, is there a transaction limit?
|
{
"text": "On my disposable card, is there a transaction limit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986289739608765
},
{
"label": "POSITIVE",
"score": 0.001371061080135405
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
i withdraw cash from the ATM and was charged a fee
|
{
"text": "i withdraw cash from the ATM and was charged a fee"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9962324500083923
},
{
"label": "POSITIVE",
"score": 0.0037675336934626102
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
Why is my cash withdrawal still pending?
|
{
"text": "Why is my cash withdrawal still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999234676361084
},
{
"label": "POSITIVE",
"score": 0.0007653722423128784
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
Please explain why my top-up hasn't been processed yet?
|
{
"text": "Please explain why my top-up hasn't been processed yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985048770904541
},
{
"label": "POSITIVE",
"score": 0.0014951297780498862
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
I need to verify the source of funds.
|
{
"text": "I need to verify the source of funds."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975419044494629
},
{
"label": "POSITIVE",
"score": 0.0024581451434642076
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
Was there a way for me to get tracking for that?
|
{
"text": "Was there a way for me to get tracking for that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995321035385132
},
{
"label": "POSITIVE",
"score": 0.00046790213673375547
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?
|
{
"text": "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8968740105628967
},
{
"label": "POSITIVE",
"score": 0.1031259298324585
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
Am I charged a fee to transfer funds?
|
{
"text": "Am I charged a fee to transfer funds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983288645744324
},
{
"label": "POSITIVE",
"score": 0.0016711170319467783
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
How long will it take for my cash withdrawal to stop pending
|
{
"text": "How long will it take for my cash withdrawal to stop pending"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982574582099915
},
{
"label": "POSITIVE",
"score": 0.0017425214173272252
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!
|
{
"text": "WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981778860092163
},
{
"label": "POSITIVE",
"score": 0.0018220760393887758
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
Can another family member hold a card for this account in addition to mine?
|
{
"text": "Can another family member hold a card for this account in addition to mine?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987359642982483
},
{
"label": "POSITIVE",
"score": 0.0012640751665458083
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
why top up is not working even if I got my American Express in Apple Bay?
|
{
"text": "why top up is not working even if I got my American Express in Apple Bay?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99955815076828
},
{
"label": "POSITIVE",
"score": 0.00044184955186210573
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?
|
{
"text": "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986459612846375
},
{
"label": "POSITIVE",
"score": 0.001354082371108234
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
How do I get extra physical cards?
|
{
"text": "How do I get extra physical cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985150694847107
},
{
"label": "POSITIVE",
"score": 0.0014849187573418021
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
I can't see my Google Pay top up. Is it not working correctly?
|
{
"text": "I can't see my Google Pay top up. Is it not working correctly?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997456669807434
},
{
"label": "POSITIVE",
"score": 0.00025436535361222923
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
What documents do I need for the identity check?
|
{
"text": "What documents do I need for the identity check?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981784820556641
},
{
"label": "POSITIVE",
"score": 0.001821531681343913
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
is there a way to change name?
|
{
"text": "is there a way to change name?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988691210746765
},
{
"label": "POSITIVE",
"score": 0.0011308160610496998
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 30
}
|
Default
| null | null |
Is there an auto top up feature?
|
{
"text": "Is there an auto top up feature?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9948765635490417
},
{
"label": "POSITIVE",
"score": 0.0051234569400548935
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
Needed gas, been delayed for half an hour.Please fix it!
|
{
"text": "Needed gas, been delayed for half an hour.Please fix it!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984637498855591
},
{
"label": "POSITIVE",
"score": 0.0015362771227955818
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
I'm happy with Mastercard and want to stick with just that credit card.
|
{
"text": "I'm happy with Mastercard and want to stick with just that credit card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9791716933250427
},
{
"label": "POSITIVE",
"score": 0.02082834579050541
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.
|
{
"text": "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly."
}
|
[
{
"label": "NEGATIVE",
"score": 0.45768237113952637
},
{
"label": "POSITIVE",
"score": 0.5423176288604736
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
How can I link my bank to my top up account?
|
{
"text": "How can I link my bank to my top up account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989325404167175
},
{
"label": "POSITIVE",
"score": 0.0010674725053831935
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
I already paid to top-up but the funds aren't available yet, where are they?
|
{
"text": "I already paid to top-up but the funds aren't available yet, where are they?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990586638450623
},
{
"label": "POSITIVE",
"score": 0.0009413545485585928
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
When will a transfer from the US post?
|
{
"text": "When will a transfer from the US post?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987548589706421
},
{
"label": "POSITIVE",
"score": 0.001245109480805695
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
What's a verification code?
|
{
"text": "What's a verification code?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9962058067321777
},
{
"label": "POSITIVE",
"score": 0.003794181626290083
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
I transferred money but the balance did not update.
|
{
"text": "I transferred money but the balance did not update."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987632036209106
},
{
"label": "POSITIVE",
"score": 0.0012367699528113008
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Why haven't I gotten my payment yet?
|
{
"text": "Why haven't I gotten my payment yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991763234138489
},
{
"label": "POSITIVE",
"score": 0.0008236345020122826
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
where do I go to top up with cash?
|
{
"text": "where do I go to top up with cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9932042360305786
},
{
"label": "POSITIVE",
"score": 0.006795770488679409
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
Will you guys charge me for topping up by transfer?
|
{
"text": "Will you guys charge me for topping up by transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.3639678359031677
},
{
"label": "POSITIVE",
"score": 0.6360321640968323
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok
|
{
"text": "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995255470275879
},
{
"label": "POSITIVE",
"score": 0.00047447989345528185
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
I made a purchase but the exchange rate is wrong?
|
{
"text": "I made a purchase but the exchange rate is wrong?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993661046028137
},
{
"label": "POSITIVE",
"score": 0.0006338616949506104
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
How do I know if I will get my card, or if it is lost?
|
{
"text": "How do I know if I will get my card, or if it is lost?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997661709785461
},
{
"label": "POSITIVE",
"score": 0.00023379652702715248
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
Your service is bad. Close my account.
|
{
"text": "Your service is bad. Close my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9998028874397278
},
{
"label": "POSITIVE",
"score": 0.00019715307280421257
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 55
}
|
Default
| null | null |
How can I locate the virtual card?
|
{
"text": "How can I locate the virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988631010055542
},
{
"label": "POSITIVE",
"score": 0.001136861857958138
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 40
}
|
Default
| null | null |
What card types can I choose from?
|
{
"text": "What card types can I choose from?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9929245710372925
},
{
"label": "POSITIVE",
"score": 0.00707540987059474
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
My google top-up pay is not going through
|
{
"text": "My google top-up pay is not going through"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996730089187622
},
{
"label": "POSITIVE",
"score": 0.00032705196645110846
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
I have been charged more than I should for the presents I bought when abroad, the problem seems to be the exchange rate.
|
{
"text": "I have been charged more than I should for the presents I bought when abroad, the problem seems to be the exchange rate."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977249503135681
},
{
"label": "POSITIVE",
"score": 0.002275064354762435
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
What is the age limit?
|
{
"text": "What is the age limit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9846847057342529
},
{
"label": "POSITIVE",
"score": 0.015315305441617966
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
I live in the US and I would like to get a card. How do I go about getting one?
|
{
"text": "I live in the US and I would like to get a card. How do I go about getting one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9823435544967651
},
{
"label": "POSITIVE",
"score": 0.01765645109117031
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 24
}
|
Default
| null | null |
How do I get another card
|
{
"text": "How do I get another card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976677298545837
},
{
"label": "POSITIVE",
"score": 0.0023322405759245157
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 39
}
|
Default
| null | null |
Why didn't my friend's transaction arrive yet?
|
{
"text": "Why didn't my friend's transaction arrive yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984374642372131
},
{
"label": "POSITIVE",
"score": 0.0015625436790287495
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
Someone else made a Direct Debit transaction on my account
|
{
"text": "Someone else made a Direct Debit transaction on my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983577132225037
},
{
"label": "POSITIVE",
"score": 0.001642307499423623
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
Can I get a refund on an item?
|
{
"text": "Can I get a refund on an item?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989493489265442
},
{
"label": "POSITIVE",
"score": 0.0010506699327379465
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
I need an ATM right now!
|
{
"text": "I need an ATM right now!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952195286750793
},
{
"label": "POSITIVE",
"score": 0.004780505783855915
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
Verifying the top-up seems like a hassle.
|
{
"text": "Verifying the top-up seems like a hassle."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999224066734314
},
{
"label": "POSITIVE",
"score": 0.0007758861756883562
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
What do I do if I still have not received my new card?
|
{
"text": "What do I do if I still have not received my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993577599525452
},
{
"label": "POSITIVE",
"score": 0.0006422109436243773
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
How do I replace my card before it expires next month?
|
{
"text": "How do I replace my card before it expires next month?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984661340713501
},
{
"label": "POSITIVE",
"score": 0.0015339524252340198
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
new customer and filling gas for the first time today, not working,
|
{
"text": "new customer and filling gas for the first time today, not working,"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99793541431427
},
{
"label": "POSITIVE",
"score": 0.0020646201446652412
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
How can I Use thereto-top option?
|
{
"text": "How can I Use thereto-top option?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989269375801086
},
{
"label": "POSITIVE",
"score": 0.0010730476351454854
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
Apple pay is not accepting my American Express card, can you assist me with this problem?
|
{
"text": "Apple pay is not accepting my American Express card, can you assist me with this problem?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996556043624878
},
{
"label": "POSITIVE",
"score": 0.0003443551540840417
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
The app has rejected my top up.
|
{
"text": "The app has rejected my top up."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997175335884094
},
{
"label": "POSITIVE",
"score": 0.0002824183029588312
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
Canceling my order is what I need to do right now.
|
{
"text": "Canceling my order is what I need to do right now."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996151924133301
},
{
"label": "POSITIVE",
"score": 0.00038480956573039293
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
If I don't have all my documents can they still verify my identity?
|
{
"text": "If I don't have all my documents can they still verify my identity?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995594620704651
},
{
"label": "POSITIVE",
"score": 0.0004405359213706106
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 69
}
|
Default
| null | null |
There's a payment with my card that I definitely didn't create. I don't know anyone by that name.
|
{
"text": "There's a payment with my card that I definitely didn't create. I don't know anyone by that name."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980567097663879
},
{
"label": "POSITIVE",
"score": 0.0019433089764788747
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?
|
{
"text": "I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996860027313232
},
{
"label": "POSITIVE",
"score": 0.00031405925983563066
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
What is the fee to top-up my account
|
{
"text": "What is the fee to top-up my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9914637207984924
},
{
"label": "POSITIVE",
"score": 0.008536312729120255
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 56
}
|
Default
| null | null |
Do I have to go somewhere to activate my card?
|
{
"text": "Do I have to go somewhere to activate my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992921352386475
},
{
"label": "POSITIVE",
"score": 0.0007078317576088011
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
How do I exchange currencies using the app?
|
{
"text": "How do I exchange currencies using the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976045489311218
},
{
"label": "POSITIVE",
"score": 0.0023954289499670267
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
$1 charge in transaction.
|
{
"text": "$1 charge in transaction."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9591082334518433
},
{
"label": "POSITIVE",
"score": 0.04089182987809181
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 34
}
|
Default
| null | null |
What ATMs will allow me to change my PIN?
|
{
"text": "What ATMs will allow me to change my PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984872341156006
},
{
"label": "POSITIVE",
"score": 0.0015127452788874507
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
Is my card activated?
|
{
"text": "Is my card activated?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9889229536056519
},
{
"label": "POSITIVE",
"score": 0.011077121831476688
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
I would like to terminate my account.
|
{
"text": "I would like to terminate my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996976852416992
},
{
"label": "POSITIVE",
"score": 0.00030233024153858423
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 55
}
|
Default
| null | null |
I cant transfer money into my account
|
{
"text": "I cant transfer money into my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973028898239136
},
{
"label": "POSITIVE",
"score": 0.0026970405597239733
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
How much can I top up in a day?
|
{
"text": "How much can I top up in a day?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9500780701637268
},
{
"label": "POSITIVE",
"score": 0.04992196336388588
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
I did not get all the cash at ATM.
|
{
"text": "I did not get all the cash at ATM."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995390176773071
},
{
"label": "POSITIVE",
"score": 0.0004610537725966424
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
Why didn't my transfer get to the recipient?
|
{
"text": "Why didn't my transfer get to the recipient?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.994441568851471
},
{
"label": "POSITIVE",
"score": 0.005558388773351908
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 66
}
|
Default
| null | null |
I want to transfer some money from my other bank account into this one.
|
{
"text": "I want to transfer some money from my other bank account into this one."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999355137348175
},
{
"label": "POSITIVE",
"score": 0.0006448132335208356
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.
|
{
"text": "I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977983832359314
},
{
"label": "POSITIVE",
"score": 0.0022016442380845547
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 59
}
|
Default
| null | null |
My card payment failed.
|
{
"text": "My card payment failed."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997550845146179
},
{
"label": "POSITIVE",
"score": 0.00024487145128659904
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
How many purchases can I make with one disposable card?
|
{
"text": "How many purchases can I make with one disposable card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982239603996277
},
{
"label": "POSITIVE",
"score": 0.001776007586158812
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
What was the extra charge for withdrawing money?
|
{
"text": "What was the extra charge for withdrawing money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985112547874451
},
{
"label": "POSITIVE",
"score": 0.001488766516558826
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
How do I order a disposable virtual card?
|
{
"text": "How do I order a disposable virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993133544921875
},
{
"label": "POSITIVE",
"score": 0.0006865926552563906
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 37
}
|
Default
| null | null |
I can't get my actual card to work
|
{
"text": "I can't get my actual card to work"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997650980949402
},
{
"label": "POSITIVE",
"score": 0.0002349063433939591
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 14
}
|
Default
| null | null |
Can I have a discount if I exchange currency often?
|
{
"text": "Can I have a discount if I exchange currency often?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9942649006843567
},
{
"label": "POSITIVE",
"score": 0.005735072772949934
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
Why does my identity need to be verified?
|
{
"text": "Why does my identity need to be verified?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989656209945679
},
{
"label": "POSITIVE",
"score": 0.0010343415196985006
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
This stupid system is not letting me prove my identity.
|
{
"text": "This stupid system is not letting me prove my identity."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997772574424744
},
{
"label": "POSITIVE",
"score": 0.00022280370467342436
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 68
}
|
Default
| null | null |
I've never been to that store. That's a fraudulent charge.
|
{
"text": "I've never been to that store. That's a fraudulent charge."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9956272840499878
},
{
"label": "POSITIVE",
"score": 0.004372658208012581
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
Soon my card will expire, how do I get a new one?
|
{
"text": "Soon my card will expire, how do I get a new one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9924426674842834
},
{
"label": "POSITIVE",
"score": 0.007557294797152281
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
Is there a top-up fee if you add money in USD?
|
{
"text": "Is there a top-up fee if you add money in USD?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9889405369758606
},
{
"label": "POSITIVE",
"score": 0.011059458367526531
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
Transfer declined.
|
{
"text": "Transfer declined."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993591904640198
},
{
"label": "POSITIVE",
"score": 0.0006407754262909293
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
I returned something to a store but can't see my refund.
|
{
"text": "I returned something to a store but can't see my refund."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989470839500427
},
{
"label": "POSITIVE",
"score": 0.0010529697174206376
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
My card hasn't arrived.
|
{
"text": "My card hasn't arrived."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995445609092712
},
{
"label": "POSITIVE",
"score": 0.0004554363840725273
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 11
}
|
Default
| null | null |
I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.
|
{
"text": "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992977380752563
},
{
"label": "POSITIVE",
"score": 0.0007022757781669497
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
I think there's a purchase at a store that I didn't go to.
|
{
"text": "I think there's a purchase at a store that I didn't go to."
}
|
[
{
"label": "NEGATIVE",
"score": 0.98739093542099
},
{
"label": "POSITIVE",
"score": 0.012609029188752174
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 16
}
|
Default
| null | null |
Tell me how to top up my account using bank transfer.
|
{
"text": "Tell me how to top up my account using bank transfer."
}
|
[
{
"label": "NEGATIVE",
"score": 0.992708146572113
},
{
"label": "POSITIVE",
"score": 0.007291886489838362
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
When exchanging, how much are the rates?
|
{
"text": "When exchanging, how much are the rates?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952031373977661
},
{
"label": "POSITIVE",
"score": 0.004796819295734167
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 32
}
|
Default
| null | null |
Where can i find the virtual card?
|
{
"text": "Where can i find the virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990919828414917
},
{
"label": "POSITIVE",
"score": 0.0009080241434276104
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 40
}
|
Default
| null | null |
Does the fee for exchange change?
|
{
"text": "Does the fee for exchange change?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983164072036743
},
{
"label": "POSITIVE",
"score": 0.0016836164286360145
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 17
}
|
Default
| null | null |
I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money.
|
{
"text": "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989394545555115
},
{
"label": "POSITIVE",
"score": 0.0010605382267385721
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
I saw there is a cash withdrawal from my account via the app which I did not complete.
|
{
"text": "I saw there is a cash withdrawal from my account via the app which I did not complete."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999700665473938
},
{
"label": "POSITIVE",
"score": 0.0002993236994370818
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
Can you please tell me how long it takes for the transfer to be available.
|
{
"text": "Can you please tell me how long it takes for the transfer to be available."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987040758132935
},
{
"label": "POSITIVE",
"score": 0.0012959570158272982
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
Why verify the top-ups?
|
{
"text": "Why verify the top-ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9886930584907532
},
{
"label": "POSITIVE",
"score": 0.011306971311569214
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long. I know that I have the correct account details, so that isn't the problem.
|
{
"text": "I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long. I know that I have the correct account details, so that isn't the problem."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9842060804367065
},
{
"label": "POSITIVE",
"score": 0.01579386554658413
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
The attempted transfer failed.
|
{
"text": "The attempted transfer failed."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995729327201843
},
{
"label": "POSITIVE",
"score": 0.0004270140780135989
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 35
}
|
Default
| null | null |
What do I do if my card is about to expire?
|
{
"text": "What do I do if my card is about to expire?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979149699211121
},
{
"label": "POSITIVE",
"score": 0.002085002837702632
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
My Google pay top up isn't working. Help.
|
{
"text": "My Google pay top up isn't working. Help."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999754011631012
},
{
"label": "POSITIVE",
"score": 0.0002460371470078826
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 2
}
|
Default
| null | null |
My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately.
|
{
"text": "My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987648725509644
},
{
"label": "POSITIVE",
"score": 0.0012351289624348283
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 22
}
|
Default
| null | null |
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