text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I don't know what this Direct Debit payment is.
|
{
"text": "I don't know what this Direct Debit payment is."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994798302650452
},
{
"label": "POSITIVE",
"score": 0.0005201519816182554
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
How do I order a new card when my old one is ready to expire?
|
{
"text": "How do I order a new card when my old one is ready to expire?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990490078926086
},
{
"label": "POSITIVE",
"score": 0.0009509242372587323
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
Are there any limits if I use these virtual cards?
|
{
"text": "Are there any limits if I use these virtual cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978411197662354
},
{
"label": "POSITIVE",
"score": 0.002158861607313156
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
Can I add money automatically to my account while traveling?
|
{
"text": "Can I add money automatically to my account while traveling?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977032542228699
},
{
"label": "POSITIVE",
"score": 0.0022967401891946793
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
I didn't get a PIN yet. What gives?
|
{
"text": "I didn't get a PIN yet. What gives?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9947444200515747
},
{
"label": "POSITIVE",
"score": 0.005255572032183409
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 38
}
|
Default
| null | null |
I have a fee for cash withdrawal
|
{
"text": "I have a fee for cash withdrawal"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9963405132293701
},
{
"label": "POSITIVE",
"score": 0.003659547306597233
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
I want to get my hands on one of those virtual cards!
|
{
"text": "I want to get my hands on one of those virtual cards!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9859803915023804
},
{
"label": "POSITIVE",
"score": 0.014019601047039032
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 40
}
|
Default
| null | null |
If my funds are running low, will the app top up automatically?
|
{
"text": "If my funds are running low, will the app top up automatically?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999154806137085
},
{
"label": "POSITIVE",
"score": 0.0008451519533991814
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
How much transactions do I get with a disposable card?
|
{
"text": "How much transactions do I get with a disposable card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986019730567932
},
{
"label": "POSITIVE",
"score": 0.0013980795629322529
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
I made a deposit in the ATM and it has not cleared
|
{
"text": "I made a deposit in the ATM and it has not cleared"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997572302818298
},
{
"label": "POSITIVE",
"score": 0.00024274773022625595
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 46
}
|
Default
| null | null |
I anticipate getting a Visa card
|
{
"text": "I anticipate getting a Visa card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9206555485725403
},
{
"label": "POSITIVE",
"score": 0.0793445035815239
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
How old do you need to be to open an account?
|
{
"text": "How old do you need to be to open an account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995337724685669
},
{
"label": "POSITIVE",
"score": 0.0004663073050323874
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 1
}
|
Default
| null | null |
Please check to see if the band transfer I made a while ago from my UK account has safely arrived.
|
{
"text": "Please check to see if the band transfer I made a while ago from my UK account has safely arrived."
}
|
[
{
"label": "NEGATIVE",
"score": 0.8874479532241821
},
{
"label": "POSITIVE",
"score": 0.11255206167697906
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Why cant I transfer to my account?
|
{
"text": "Why cant I transfer to my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998421311378479
},
{
"label": "POSITIVE",
"score": 0.0015786595176905394
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 7
}
|
Default
| null | null |
My cash withdrawal was short.
|
{
"text": "My cash withdrawal was short."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991281628608704
},
{
"label": "POSITIVE",
"score": 0.0008718992467038333
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?
|
{
"text": "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996529817581177
},
{
"label": "POSITIVE",
"score": 0.00034698285162448883
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
How do I query a payment on my card? It looks like I have paid for the same thing twice.
|
{
"text": "How do I query a payment on my card? It looks like I have paid for the same thing twice."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990045428276062
},
{
"label": "POSITIVE",
"score": 0.0009954319102689624
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
Is there a transaction limit for a disposable card?
|
{
"text": "Is there a transaction limit for a disposable card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990324974060059
},
{
"label": "POSITIVE",
"score": 0.0009674655157141387
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 29
}
|
Default
| null | null |
My latest transfer seems to be missing.
|
{
"text": "My latest transfer seems to be missing."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997665286064148
},
{
"label": "POSITIVE",
"score": 0.00023351692652795464
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Can I use a disposable virtual card for any purchase?
|
{
"text": "Can I use a disposable virtual card for any purchase?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992287158966064
},
{
"label": "POSITIVE",
"score": 0.0007713267114013433
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 37
}
|
Default
| null | null |
My identity isn't being accepted, what should I do?
|
{
"text": "My identity isn't being accepted, what should I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992935657501221
},
{
"label": "POSITIVE",
"score": 0.0007064675446599722
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 68
}
|
Default
| null | null |
What do I do? The ATM took my card!
|
{
"text": "What do I do? The ATM took my card!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9936946034431458
},
{
"label": "POSITIVE",
"score": 0.006305413786321878
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 18
}
|
Default
| null | null |
How do I change to AUD from GBP?
|
{
"text": "How do I change to AUD from GBP?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988886713981628
},
{
"label": "POSITIVE",
"score": 0.0011114024091511965
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.
|
{
"text": "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994644522666931
},
{
"label": "POSITIVE",
"score": 0.000535588595084846
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?
|
{
"text": "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992374181747437
},
{
"label": "POSITIVE",
"score": 0.0007625438156537712
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
How come my card payment has been declined?
|
{
"text": "How come my card payment has been declined?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999295711517334
},
{
"label": "POSITIVE",
"score": 0.0007042377255856991
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
Can you tell me the names of the fiat currencies that I can use at your institution?
|
{
"text": "Can you tell me the names of the fiat currencies that I can use at your institution?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980321526527405
},
{
"label": "POSITIVE",
"score": 0.0019678976386785507
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 36
}
|
Default
| null | null |
I have to verify my source of funds.
|
{
"text": "I have to verify my source of funds."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9913182258605957
},
{
"label": "POSITIVE",
"score": 0.008681786246597767
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
What do I have to do to get my virtual card?
|
{
"text": "What do I have to do to get my virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992038607597351
},
{
"label": "POSITIVE",
"score": 0.0007962127565406263
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 40
}
|
Default
| null | null |
I need a hand here, I need to top up cash.
|
{
"text": "I need a hand here, I need to top up cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989940524101257
},
{
"label": "POSITIVE",
"score": 0.001005914411507547
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
There was a direct debit transaction I have don't think should be there.
|
{
"text": "There was a direct debit transaction I have don't think should be there."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9977660179138184
},
{
"label": "POSITIVE",
"score": 0.0022339788265526295
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
app malfunctioning, does not know its me
|
{
"text": "app malfunctioning, does not know its me"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996423721313477
},
{
"label": "POSITIVE",
"score": 0.0003575935843400657
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 68
}
|
Default
| null | null |
In what increments can I top-up my card?
|
{
"text": "In what increments can I top-up my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988574981689453
},
{
"label": "POSITIVE",
"score": 0.0011425218544900417
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
What would be a reason my transfer got declined?
|
{
"text": "What would be a reason my transfer got declined?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991969466209412
},
{
"label": "POSITIVE",
"score": 0.0008030480239540339
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 27
}
|
Default
| null | null |
Please verify my source of funds.
|
{
"text": "Please verify my source of funds."
}
|
[
{
"label": "NEGATIVE",
"score": 0.0343424454331398
},
{
"label": "POSITIVE",
"score": 0.9656575322151184
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
I tried to used my card in a shop and the transaction was declined.
|
{
"text": "I tried to used my card in a shop and the transaction was declined."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994664788246155
},
{
"label": "POSITIVE",
"score": 0.000533571292180568
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 25
}
|
Default
| null | null |
Why was I charged an extra fee when doing a transfer?
|
{
"text": "Why was I charged an extra fee when doing a transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978456497192383
},
{
"label": "POSITIVE",
"score": 0.0021543805487453938
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
How do I get a new expiration date?
|
{
"text": "How do I get a new expiration date?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996956586837769
},
{
"label": "POSITIVE",
"score": 0.00030437554232776165
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.
|
{
"text": "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9934700727462769
},
{
"label": "POSITIVE",
"score": 0.006529916077852249
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
Why does my statement show various transaction times?
|
{
"text": "Why does my statement show various transaction times?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971428513526917
},
{
"label": "POSITIVE",
"score": 0.002857090439647436
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
I don't recognize this debit transaction in my billing statement?
|
{
"text": "I don't recognize this debit transaction in my billing statement?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999595582485199
},
{
"label": "POSITIVE",
"score": 0.00040438451105728745
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 28
}
|
Default
| null | null |
I tried to withdraw $100 but only got $20. What happened?
|
{
"text": "I tried to withdraw $100 but only got $20. What happened?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992799162864685
},
{
"label": "POSITIVE",
"score": 0.0007200989057309926
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
What do I need to bring for identification?
|
{
"text": "What do I need to bring for identification?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9984033703804016
},
{
"label": "POSITIVE",
"score": 0.0015966638457030058
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 68
}
|
Default
| null | null |
Why wasn't my payment accepted by the app
|
{
"text": "Why wasn't my payment accepted by the app"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990741014480591
},
{
"label": "POSITIVE",
"score": 0.0009259290527552366
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
Is there a charge for exchanging foreign currency?
|
{
"text": "Is there a charge for exchanging foreign currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983223080635071
},
{
"label": "POSITIVE",
"score": 0.0016776282573118806
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 31
}
|
Default
| null | null |
Are there any top-up limits?
|
{
"text": "Are there any top-up limits?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9960668683052063
},
{
"label": "POSITIVE",
"score": 0.00393318198621273
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out.
|
{
"text": "Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9958251714706421
},
{
"label": "POSITIVE",
"score": 0.004174795001745224
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.
|
{
"text": "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988924860954285
},
{
"label": "POSITIVE",
"score": 0.0011075008660554886
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 75
}
|
Default
| null | null |
What is wrong with my top-up?
|
{
"text": "What is wrong with my top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993191957473755
},
{
"label": "POSITIVE",
"score": 0.0006808621692471206
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 47
}
|
Default
| null | null |
I got charged twice
|
{
"text": "I got charged twice"
}
|
[
{
"label": "NEGATIVE",
"score": 0.08934663981199265
},
{
"label": "POSITIVE",
"score": 0.9106533527374268
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
What is taking so long on my transfer from the US?
|
{
"text": "What is taking so long on my transfer from the US?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994606375694275
},
{
"label": "POSITIVE",
"score": 0.0005393569590523839
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
Is there somewhere I can send a check to add to my account?
|
{
"text": "Is there somewhere I can send a check to add to my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992583394050598
},
{
"label": "POSITIVE",
"score": 0.0007416842854581773
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
My card payments have stopped.
|
{
"text": "My card payments have stopped."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990479350090027
},
{
"label": "POSITIVE",
"score": 0.0009519947925582528
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
my check or cash deposit has not shown up
|
{
"text": "my check or cash deposit has not shown up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996577501296997
},
{
"label": "POSITIVE",
"score": 0.0003422778390813619
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!
|
{
"text": "My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950491786003113
},
{
"label": "POSITIVE",
"score": 0.004950764123350382
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
When I got cash I believe that the exchange rate was wrong
|
{
"text": "When I got cash I believe that the exchange rate was wrong"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992960691452026
},
{
"label": "POSITIVE",
"score": 0.0007038750918582082
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 76
}
|
Default
| null | null |
I have been charged a fee for getting cash
|
{
"text": "I have been charged a fee for getting cash"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9877439141273499
},
{
"label": "POSITIVE",
"score": 0.012256060726940632
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
When should I expect my card to arrive?
|
{
"text": "When should I expect my card to arrive?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978229999542236
},
{
"label": "POSITIVE",
"score": 0.0021770410239696503
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 12
}
|
Default
| null | null |
When I was transferring money I was charged extra why?
|
{
"text": "When I was transferring money I was charged extra why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991820454597473
},
{
"label": "POSITIVE",
"score": 0.000817999942228198
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 64
}
|
Default
| null | null |
Why am I being charged for withdrawing cash but haven't in the past?
|
{
"text": "Why am I being charged for withdrawing cash but haven't in the past?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9720865488052368
},
{
"label": "POSITIVE",
"score": 0.027913497760891914
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
I need to cancel a transfer I made.
|
{
"text": "I need to cancel a transfer I made."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994947910308838
},
{
"label": "POSITIVE",
"score": 0.0005051943007856607
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?
|
{
"text": "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99616539478302
},
{
"label": "POSITIVE",
"score": 0.0038345938082784414
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 53
}
|
Default
| null | null |
I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.
|
{
"text": "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995762705802917
},
{
"label": "POSITIVE",
"score": 0.0004236983077134937
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 76
}
|
Default
| null | null |
When will my deposit post to my account?
|
{
"text": "When will my deposit post to my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990703463554382
},
{
"label": "POSITIVE",
"score": 0.000929680303670466
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 6
}
|
Default
| null | null |
I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?
|
{
"text": "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993274211883545
},
{
"label": "POSITIVE",
"score": 0.0006726416177116334
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
Will there be a fee to receive a physical card?
|
{
"text": "Will there be a fee to receive a physical card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9953977465629578
},
{
"label": "POSITIVE",
"score": 0.004602261818945408
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 43
}
|
Default
| null | null |
I want to use my account before identity verification
|
{
"text": "I want to use my account before identity verification"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992349147796631
},
{
"label": "POSITIVE",
"score": 0.0007651326013728976
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 74
}
|
Default
| null | null |
Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire.
|
{
"text": "Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991135001182556
},
{
"label": "POSITIVE",
"score": 0.0008865275885909796
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
Tell me about the limit for top ups.
|
{
"text": "Tell me about the limit for top ups."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9056495428085327
},
{
"label": "POSITIVE",
"score": 0.09435046464204788
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 60
}
|
Default
| null | null |
When will I get a new card when I order it, and how much will it cost.
|
{
"text": "When will I get a new card when I order it, and how much will it cost."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983252882957458
},
{
"label": "POSITIVE",
"score": 0.0016746512847021222
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 9
}
|
Default
| null | null |
I completed a payment with my card a while ago. It's still showing up as pending. What time frame does this normally take? It doesn't appear to have worked.
|
{
"text": "I completed a payment with my card a while ago. It's still showing up as pending. What time frame does this normally take? It doesn't appear to have worked."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996682405471802
},
{
"label": "POSITIVE",
"score": 0.00033174603595398366
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 45
}
|
Default
| null | null |
What is the estimated date for delivery to US?
|
{
"text": "What is the estimated date for delivery to US?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987161159515381
},
{
"label": "POSITIVE",
"score": 0.0012838580878451467
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 12
}
|
Default
| null | null |
I paid with my card and was charged extra
|
{
"text": "I paid with my card and was charged extra"
}
|
[
{
"label": "NEGATIVE",
"score": 0.1181999072432518
},
{
"label": "POSITIVE",
"score": 0.8818000555038452
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 15
}
|
Default
| null | null |
You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.
|
{
"text": "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9252826571464539
},
{
"label": "POSITIVE",
"score": 0.07471738755702972
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 0
}
|
Default
| null | null |
Where can I find Mastercard ATMs?
|
{
"text": "Where can I find Mastercard ATMs?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998731791973114
},
{
"label": "POSITIVE",
"score": 0.0012681643711403012
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 3
}
|
Default
| null | null |
How long will my transfer be pending for?
|
{
"text": "How long will my transfer be pending for?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976769089698792
},
{
"label": "POSITIVE",
"score": 0.002323063090443611
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 48
}
|
Default
| null | null |
Where do I go to add a new card?
|
{
"text": "Where do I go to add a new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979217648506165
},
{
"label": "POSITIVE",
"score": 0.0020783136133104563
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 13
}
|
Default
| null | null |
I want to top up my account with a cheque
|
{
"text": "I want to top up my account with a cheque"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950088262557983
},
{
"label": "POSITIVE",
"score": 0.0049911136738955975
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 58
}
|
Default
| null | null |
Several items I have charged this week are appearing twice. Please review my statement and remove any duplicate charges.
|
{
"text": "Several items I have charged this week are appearing twice. Please review my statement and remove any duplicate charges."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9796727895736694
},
{
"label": "POSITIVE",
"score": 0.020327234640717506
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 63
}
|
Default
| null | null |
If I make a mistake can I cancel the transaction?
|
{
"text": "If I make a mistake can I cancel the transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996024966239929
},
{
"label": "POSITIVE",
"score": 0.0003974812861997634
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
I no longer want this can i cancel my purchase?
|
{
"text": "I no longer want this can i cancel my purchase?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996397495269775
},
{
"label": "POSITIVE",
"score": 0.0003602521028369665
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
Give me a refund
|
{
"text": "Give me a refund"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9835544228553772
},
{
"label": "POSITIVE",
"score": 0.016445569694042206
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 52
}
|
Default
| null | null |
How long does a European transfer take?
|
{
"text": "How long does a European transfer take?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979996085166931
},
{
"label": "POSITIVE",
"score": 0.002000360982492566
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 67
}
|
Default
| null | null |
The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?
|
{
"text": "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992254972457886
},
{
"label": "POSITIVE",
"score": 0.0007744716131128371
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 26
}
|
Default
| null | null |
Help me with a PIN change.
|
{
"text": "Help me with a PIN change."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9916207790374756
},
{
"label": "POSITIVE",
"score": 0.008379265666007996
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 21
}
|
Default
| null | null |
How do I top-up automatically?
|
{
"text": "How do I top-up automatically?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9837538599967957
},
{
"label": "POSITIVE",
"score": 0.016246171668171883
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 4
}
|
Default
| null | null |
How do I re-order a damaged card?
|
{
"text": "How do I re-order a damaged card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999714195728302
},
{
"label": "POSITIVE",
"score": 0.0002857709478121251
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 14
}
|
Default
| null | null |
How can I receive my salary with a different currency?
|
{
"text": "How can I receive my salary with a different currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987813830375671
},
{
"label": "POSITIVE",
"score": 0.0012186121894046664
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 50
}
|
Default
| null | null |
Why am I being charged for getting cash?
|
{
"text": "Why am I being charged for getting cash?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974752068519592
},
{
"label": "POSITIVE",
"score": 0.002524722833186388
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 19
}
|
Default
| null | null |
I was wondering if you will take any fees in exchange for top ups?
|
{
"text": "I was wondering if you will take any fees in exchange for top ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988711476325989
},
{
"label": "POSITIVE",
"score": 0.0011288136010989547
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 57
}
|
Default
| null | null |
They said I would get a refund but I don't see it on my statement.
|
{
"text": "They said I would get a refund but I don't see it on my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986269474029541
},
{
"label": "POSITIVE",
"score": 0.0013730425853282213
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 51
}
|
Default
| null | null |
Can you tell me how transferring money into my account works?
|
{
"text": "Can you tell me how transferring money into my account works?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985242486000061
},
{
"label": "POSITIVE",
"score": 0.0014757475582882762
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 65
}
|
Default
| null | null |
I would prefer a Mastercard.
|
{
"text": "I would prefer a Mastercard."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9788035750389099
},
{
"label": "POSITIVE",
"score": 0.02119644172489643
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 73
}
|
Default
| null | null |
I transfered my balance a while back. Why doesn't my account reflect this?
|
{
"text": "I transfered my balance a while back. Why doesn't my account reflect this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987433552742004
},
{
"label": "POSITIVE",
"score": 0.0012566641671583056
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 5
}
|
Default
| null | null |
What do I need to see my source of money?
|
{
"text": "What do I need to see my source of money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993313550949097
},
{
"label": "POSITIVE",
"score": 0.0006686347769573331
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 70
}
|
Default
| null | null |
Why does top-up need to be verified?
|
{
"text": "Why does top-up need to be verified?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986924529075623
},
{
"label": "POSITIVE",
"score": 0.0013075192691758275
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 71
}
|
Default
| null | null |
What currencies can be exchanged in the app?
|
{
"text": "What currencies can be exchanged in the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9951541423797607
},
{
"label": "POSITIVE",
"score": 0.004845890682190657
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 33
}
|
Default
| null | null |
Since I just got married I need to change my name.
|
{
"text": "Since I just got married I need to change my name."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991996884346008
},
{
"label": "POSITIVE",
"score": 0.0008002952672541142
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 30
}
|
Default
| null | null |
I would like to cancel a transfer
|
{
"text": "I would like to cancel a transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996904134750366
},
{
"label": "POSITIVE",
"score": 0.0003096046857535839
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 8
}
|
Default
| null | null |
The app says I got cash from an ATM but I didn't
|
{
"text": "The app says I got cash from an ATM but I didn't"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9948344230651855
},
{
"label": "POSITIVE",
"score": 0.005165618844330311
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false
| null | null |
{
"category": 20
}
|
Default
| null | null |
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