text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Can you tell me why my card payment did not work?
|
{
"text": "Can you tell me why my card payment did not work?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999620795249939
},
{
"label": "POSITIVE",
"score": 0.0003792037896346301
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
How do I activate my new card I just got?
|
{
"text": "How do I activate my new card I just got?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973656535148621
},
{
"label": "POSITIVE",
"score": 0.0026343651115894318
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
Can I choose between Visa and Mastercard?
|
{
"text": "Can I choose between Visa and Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9939250349998474
},
{
"label": "POSITIVE",
"score": 0.006075011100620031
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
Why can't I complete my transfer?
|
{
"text": "Why can't I complete my transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992068409919739
},
{
"label": "POSITIVE",
"score": 0.000793183222413063
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null |
What do I have to do to get my PIN unblocked?
|
{
"text": "What do I have to do to get my PIN unblocked?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988155364990234
},
{
"label": "POSITIVE",
"score": 0.0011845455737784505
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
How can I stop someone from using my card after I lost it yesterday.
|
{
"text": "How can I stop someone from using my card after I lost it yesterday."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992750287055969
},
{
"label": "POSITIVE",
"score": 0.0007249493501149118
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null |
Can you please explain why the exchange rate for the item I bought is wrong?
|
{
"text": "Can you please explain why the exchange rate for the item I bought is wrong?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995864033699036
},
{
"label": "POSITIVE",
"score": 0.00041366080404259264
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
how long does it take for a transfer from Europe to go through?
|
{
"text": "how long does it take for a transfer from Europe to go through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989425539970398
},
{
"label": "POSITIVE",
"score": 0.0010574311017990112
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null |
Is it possible for me to give my daughter a second card for this account?
|
{
"text": "Is it possible for me to give my daughter a second card for this account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993054866790771
},
{
"label": "POSITIVE",
"score": 0.000694483402185142
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
How do I order another card?
|
{
"text": "How do I order another card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998257577419281
},
{
"label": "POSITIVE",
"score": 0.001742442836984992
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
What are the exchange rates you assign?
|
{
"text": "What are the exchange rates you assign?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9888840913772583
},
{
"label": "POSITIVE",
"score": 0.011115942150354385
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 32
}
|
Default
| null | null |
Am I limited to what ATM I can use my card?
|
{
"text": "Am I limited to what ATM I can use my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996859073638916
},
{
"label": "POSITIVE",
"score": 0.0031409035436809063
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 3
}
|
Default
| null | null |
I just bought an item and would like to stop payment can you tell me if the item has been sent yet?
|
{
"text": "I just bought an item and would like to stop payment can you tell me if the item has been sent yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995644688606262
},
{
"label": "POSITIVE",
"score": 0.0004355458077043295
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
Help! I fear that my card was stolen,
|
{
"text": "Help! I fear that my card was stolen,"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985331296920776
},
{
"label": "POSITIVE",
"score": 0.0014668789226561785
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null |
Please provide me with the restrictions of the disposable cards.
|
{
"text": "Please provide me with the restrictions of the disposable cards."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9825519323348999
},
{
"label": "POSITIVE",
"score": 0.017448093742132187
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
How do I get extra cards?
|
{
"text": "How do I get extra cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979705214500427
},
{
"label": "POSITIVE",
"score": 0.0020294515416026115
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
Will a beneficiary not accept a transfer?
|
{
"text": "Will a beneficiary not accept a transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998647153377533
},
{
"label": "POSITIVE",
"score": 0.0013528441777452826
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
What's the process for topping up by card?
|
{
"text": "What's the process for topping up by card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9876277446746826
},
{
"label": "POSITIVE",
"score": 0.012372231110930443
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
I don't recognize some transactions. Is someone else using it?
|
{
"text": "I don't recognize some transactions. Is someone else using it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995397329330444
},
{
"label": "POSITIVE",
"score": 0.0004602712288033217
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
How do I get refills to my card when I'm traveling?
|
{
"text": "How do I get refills to my card when I'm traveling?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986358284950256
},
{
"label": "POSITIVE",
"score": 0.0013641079422086477
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
A cash withdrawal has been done that I didn't do.
|
{
"text": "A cash withdrawal has been done that I didn't do."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9908202290534973
},
{
"label": "POSITIVE",
"score": 0.009179770015180111
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
I want to get a virtual card!
|
{
"text": "I want to get a virtual card!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9837798476219177
},
{
"label": "POSITIVE",
"score": 0.016220157966017723
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null |
The exchange rate for my withdrawal was wrong.
|
{
"text": "The exchange rate for my withdrawal was wrong."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996151924133301
},
{
"label": "POSITIVE",
"score": 0.0003848077030852437
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
If someone in a different country sends me money, do I have to pay a fee?
|
{
"text": "If someone in a different country sends me money, do I have to pay a fee?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992700219154358
},
{
"label": "POSITIVE",
"score": 0.0007299270946532488
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
My identity verification isn't working
|
{
"text": "My identity verification isn't working"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997515082359314
},
{
"label": "POSITIVE",
"score": 0.00024849080364219844
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 68
}
|
Default
| null | null |
Can I let other people have access to my account in order to top up?
|
{
"text": "Can I let other people have access to my account in order to top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994996786117554
},
{
"label": "POSITIVE",
"score": 0.0005002576508559287
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
How soon will I get my card?
|
{
"text": "How soon will I get my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9967120885848999
},
{
"label": "POSITIVE",
"score": 0.003287860658019781
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?
|
{
"text": "There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969993829727173
},
{
"label": "POSITIVE",
"score": 0.0030006261076778173
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?
|
{
"text": "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999504804611206
},
{
"label": "POSITIVE",
"score": 0.0004951407900080085
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
When I went to $100, all the machine would give me was $20.
|
{
"text": "When I went to $100, all the machine would give me was $20."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975807666778564
},
{
"label": "POSITIVE",
"score": 0.0024192272685468197
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
I am wanting to refill my card, is there a charge?
|
{
"text": "I am wanting to refill my card, is there a charge?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997787594795227
},
{
"label": "POSITIVE",
"score": 0.0022123472299426794
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
A fee shouldn't apply to me if my card was stolen.
|
{
"text": "A fee shouldn't apply to me if my card was stolen."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965100884437561
},
{
"label": "POSITIVE",
"score": 0.003489935304969549
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null |
How do I close my account, since I'm dissatisfied?
|
{
"text": "How do I close my account, since I'm dissatisfied?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996016621589661
},
{
"label": "POSITIVE",
"score": 0.0003983594651799649
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
Can my daughter make an account?
|
{
"text": "Can my daughter make an account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981374740600586
},
{
"label": "POSITIVE",
"score": 0.0018624510848894715
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 1
}
|
Default
| null | null |
why did my account decline a incoming transfer
|
{
"text": "why did my account decline a incoming transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988688826560974
},
{
"label": "POSITIVE",
"score": 0.0011311344569548965
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
There is a refund missing.
|
{
"text": "There is a refund missing."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996024966239929
},
{
"label": "POSITIVE",
"score": 0.0003975644940510392
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null |
Is there a charge for getting more cards?
|
{
"text": "Is there a charge for getting more cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982056617736816
},
{
"label": "POSITIVE",
"score": 0.0017943264683708549
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.
|
{
"text": "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994004964828491
},
{
"label": "POSITIVE",
"score": 0.000599485298153013
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
make my account go away
|
{
"text": "make my account go away"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969141483306885
},
{
"label": "POSITIVE",
"score": 0.0030858670361340046
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
I have a new card. How do I activate it?
|
{
"text": "I have a new card. How do I activate it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9953859448432922
},
{
"label": "POSITIVE",
"score": 0.004614023957401514
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null |
There's a $200 withdrawal on my statement that seems fishy to me.
|
{
"text": "There's a $200 withdrawal on my statement that seems fishy to me."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995076656341553
},
{
"label": "POSITIVE",
"score": 0.0004923369851894677
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
My transfer failed to a beneficiary
|
{
"text": "My transfer failed to a beneficiary"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996943473815918
},
{
"label": "POSITIVE",
"score": 0.00030568765942007303
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
how many uses are the disposable cards good for?
|
{
"text": "how many uses are the disposable cards good for?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992257356643677
},
{
"label": "POSITIVE",
"score": 0.0007743122987449169
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null |
Do you have an age requirement when opening an account with your service?
|
{
"text": "Do you have an age requirement when opening an account with your service?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9825802445411682
},
{
"label": "POSITIVE",
"score": 0.017419690266251564
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 1
}
|
Default
| null | null |
Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.
|
{
"text": "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9960745573043823
},
{
"label": "POSITIVE",
"score": 0.003925435245037079
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
I need to get visa and mastercard
|
{
"text": "I need to get visa and mastercard"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9954589605331421
},
{
"label": "POSITIVE",
"score": 0.004541086498647928
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null |
How can I top up my account with a cheque?
|
{
"text": "How can I top up my account with a cheque?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989433884620667
},
{
"label": "POSITIVE",
"score": 0.0010565684642642736
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
My app shows a payment I didn't make
|
{
"text": "My app shows a payment I didn't make"
}
|
[
{
"label": "NEGATIVE",
"score": 0.995395839214325
},
{
"label": "POSITIVE",
"score": 0.0046041496098041534
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null |
I need a new PIN number.
|
{
"text": "I need a new PIN number."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993543028831482
},
{
"label": "POSITIVE",
"score": 0.0006456603296101093
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null |
I've been waiting a while for my card, is there a way to know when it will arrive?
|
{
"text": "I've been waiting a while for my card, is there a way to know when it will arrive?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991405010223389
},
{
"label": "POSITIVE",
"score": 0.0008594720275141299
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
Is there anyway to bypass identity verification?
|
{
"text": "Is there anyway to bypass identity verification?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993880987167358
},
{
"label": "POSITIVE",
"score": 0.0006118369055911899
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null |
Can you explain why I was charged extra when I used the card?
|
{
"text": "Can you explain why I was charged extra when I used the card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979019165039062
},
{
"label": "POSITIVE",
"score": 0.002098119119182229
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null |
Is there a discount for multiple currency exchanges?
|
{
"text": "Is there a discount for multiple currency exchanges?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979559183120728
},
{
"label": "POSITIVE",
"score": 0.002044121501967311
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null |
please delete account
|
{
"text": "please delete account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999544084072113
},
{
"label": "POSITIVE",
"score": 0.0004558906948659569
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
I sent a payment but now it's not showing up.
|
{
"text": "I sent a payment but now it's not showing up."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996933937072754
},
{
"label": "POSITIVE",
"score": 0.00030661208438687027
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??
|
{
"text": "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980922341346741
},
{
"label": "POSITIVE",
"score": 0.0019078083569183946
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
My card couldn't pay in a shop.
|
{
"text": "My card couldn't pay in a shop."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988272786140442
},
{
"label": "POSITIVE",
"score": 0.0011727599194273353
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null |
how much does it cost to add money to my card
|
{
"text": "how much does it cost to add money to my card"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973511695861816
},
{
"label": "POSITIVE",
"score": 0.0026487756986171007
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?
|
{
"text": "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985937476158142
},
{
"label": "POSITIVE",
"score": 0.0014061974361538887
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null |
I froze my account, but how do I order a replacement card?
|
{
"text": "I froze my account, but how do I order a replacement card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995688796043396
},
{
"label": "POSITIVE",
"score": 0.0004311419324949384
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null |
They used the wrong rate when I made a purchase with foreign currency.
|
{
"text": "They used the wrong rate when I made a purchase with foreign currency."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996446371078491
},
{
"label": "POSITIVE",
"score": 0.00035530049353837967
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
What are the charges for topping up US card?
|
{
"text": "What are the charges for topping up US card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9936671853065491
},
{
"label": "POSITIVE",
"score": 0.006332791410386562
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null |
I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?
|
{
"text": "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997033476829529
},
{
"label": "POSITIVE",
"score": 0.00029664329485967755
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 65
}
|
Default
| null | null |
This debit is not my transcation. How do I get my money out back?
|
{
"text": "This debit is not my transcation. How do I get my money out back?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993269443511963
},
{
"label": "POSITIVE",
"score": 0.0006731051835231483
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
I can't get cash from the ATM!
|
{
"text": "I can't get cash from the ATM!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992467164993286
},
{
"label": "POSITIVE",
"score": 0.0007533101015724242
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null |
How can I exchange currencies with this app?
|
{
"text": "How can I exchange currencies with this app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983986020088196
},
{
"label": "POSITIVE",
"score": 0.0016013530548661947
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null |
Whats the max I can top up
|
{
"text": "Whats the max I can top up"
}
|
[
{
"label": "NEGATIVE",
"score": 0.000345562060829252
},
{
"label": "POSITIVE",
"score": 0.9996544122695923
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null |
When will my new card arrive?
|
{
"text": "When will my new card arrive?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975282549858093
},
{
"label": "POSITIVE",
"score": 0.002471743617206812
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null |
After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.
|
{
"text": "After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996634721755981
},
{
"label": "POSITIVE",
"score": 0.0003364809090271592
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null |
Where do your cards get delivered to?
|
{
"text": "Where do your cards get delivered to?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986417889595032
},
{
"label": "POSITIVE",
"score": 0.0013582153478637338
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
I think I was charged by mistake on my debit statement.
|
{
"text": "I think I was charged by mistake on my debit statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996531009674072
},
{
"label": "POSITIVE",
"score": 0.00034694120404310524
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
How do I get my card?
|
{
"text": "How do I get my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9976215958595276
},
{
"label": "POSITIVE",
"score": 0.0023783938959240913
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null |
Can I have a second card issued to another family member?
|
{
"text": "Can I have a second card issued to another family member?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988040924072266
},
{
"label": "POSITIVE",
"score": 0.001195912016555667
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null |
I made a transfer and was charged an extra fee!
|
{
"text": "I made a transfer and was charged an extra fee!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.09067977964878082
},
{
"label": "POSITIVE",
"score": 0.9093201756477356
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null |
I am still waiting for a transfer I did
|
{
"text": "I am still waiting for a transfer I did"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9939014911651611
},
{
"label": "POSITIVE",
"score": 0.0060985335148870945
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null |
I think my card payment has been reverted
|
{
"text": "I think my card payment has been reverted"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994878768920898
},
{
"label": "POSITIVE",
"score": 0.0005120438290759921
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null |
What is the exchange rate for EUR?
|
{
"text": "What is the exchange rate for EUR?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952380657196045
},
{
"label": "POSITIVE",
"score": 0.004761929623782635
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 32
}
|
Default
| null | null |
Help me! When I was abroad, the exchange rate was wrong.
|
{
"text": "Help me! When I was abroad, the exchange rate was wrong."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996732473373413
},
{
"label": "POSITIVE",
"score": 0.00032681753509677947
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null |
Why is the transaction not posting?
|
{
"text": "Why is the transaction not posting?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975048899650574
},
{
"label": "POSITIVE",
"score": 0.0024950727820396423
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null |
I would like to better understand why my pass-code is not working.
|
{
"text": "I would like to better understand why my pass-code is not working."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997547268867493
},
{
"label": "POSITIVE",
"score": 0.00024525978369638324
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null |
Can I get a card that works in other countries like Africa and Indonesia?
|
{
"text": "Can I get a card that works in other countries like Africa and Indonesia?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9934284090995789
},
{
"label": "POSITIVE",
"score": 0.0065716044045984745
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null |
What is the daily limit on my card?
|
{
"text": "What is the daily limit on my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9914900660514832
},
{
"label": "POSITIVE",
"score": 0.008509853854775429
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null |
Why can't I add any beneficiary I choose?
|
{
"text": "Why can't I add any beneficiary I choose?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999254047870636
},
{
"label": "POSITIVE",
"score": 0.0007459514308720827
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 7
}
|
Default
| null | null |
I'd like to have it delivered on Saturday. Is that possible?
|
{
"text": "I'd like to have it delivered on Saturday. Is that possible?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.4980018436908722
},
{
"label": "POSITIVE",
"score": 0.5019981265068054
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 12
}
|
Default
| null | null |
I am seeing in the app, some cash witdhrawals that I did not authorize.
|
{
"text": "I am seeing in the app, some cash witdhrawals that I did not authorize."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9921233057975769
},
{
"label": "POSITIVE",
"score": 0.007876722142100334
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
Why have I not received my PIN
|
{
"text": "Why have I not received my PIN"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9959989786148071
},
{
"label": "POSITIVE",
"score": 0.004001009743660688
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 38
}
|
Default
| null | null |
My wallet is empty even though I topped it up an hour ago.
|
{
"text": "My wallet is empty even though I topped it up an hour ago."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995895028114319
},
{
"label": "POSITIVE",
"score": 0.0004105370899196714
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null |
Can you tell me why my pop-up is still pending?
|
{
"text": "Can you tell me why my pop-up is still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999366819858551
},
{
"label": "POSITIVE",
"score": 0.0006332158809527755
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 47
}
|
Default
| null | null |
terminate my account please
|
{
"text": "terminate my account please"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996522665023804
},
{
"label": "POSITIVE",
"score": 0.00034774953383021057
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null |
Your foreign exchange rate is wrong.
|
{
"text": "Your foreign exchange rate is wrong."
}
|
[
{
"label": "NEGATIVE",
"score": 0.999718964099884
},
{
"label": "POSITIVE",
"score": 0.00028097874019294977
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null |
Why i'm I being charged an extra pound
|
{
"text": "Why i'm I being charged an extra pound"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9929543137550354
},
{
"label": "POSITIVE",
"score": 0.00704572070389986
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null |
Explain why my top up has been reverted please.
|
{
"text": "Explain why my top up has been reverted please."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9546733498573303
},
{
"label": "POSITIVE",
"score": 0.045326679944992065
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
Will the duplicated payment be refunded?
|
{
"text": "Will the duplicated payment be refunded?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983432292938232
},
{
"label": "POSITIVE",
"score": 0.0016567386919632554
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null |
Can I auto top-up as much as I want?
|
{
"text": "Can I auto top-up as much as I want?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972514510154724
},
{
"label": "POSITIVE",
"score": 0.0027485108003020287
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null |
The app shows a withdrawal that I did not make or authorize.
|
{
"text": "The app shows a withdrawal that I did not make or authorize."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996083378791809
},
{
"label": "POSITIVE",
"score": 0.0003916558634955436
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null |
How can I add physical money to my card?
|
{
"text": "How can I add physical money to my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999258816242218
},
{
"label": "POSITIVE",
"score": 0.0007411246770061553
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null |
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?
|
{
"text": "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995589852333069
},
{
"label": "POSITIVE",
"score": 0.00044104919652454555
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null |
The app does not recognize who I am.
|
{
"text": "The app does not recognize who I am."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997168183326721
},
{
"label": "POSITIVE",
"score": 0.00028321321588009596
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 68
}
|
Default
| null | null |
Is there a reason for my top up to be cancelled?
|
{
"text": "Is there a reason for my top up to be cancelled?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996059536933899
},
{
"label": "POSITIVE",
"score": 0.0003941008180845529
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null |
Can you please help me in canceling my order.
|
{
"text": "Can you please help me in canceling my order."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992483258247375
},
{
"label": "POSITIVE",
"score": 0.0007516192272305489
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null |
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