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healthcare administratoroperational and staff reorg executive summary highenergy manager analyst and executive assistant successful in building and motivating dynamic teams cultivates a company culture in which staff members feel comfortable voicing questions and concerns as well as contributing new ideas that drive company growth i am naturally compelled to streamline costs boost company moral and revenue through innovative management techniques including all forms of social media organized and diligent with excellent written oral and interpersonal communication skills core qualifications operations management staff development policyprogram development hr experience supervision and training crossfunctional team management codingmultimedia knowledge complex problem solving calm under pressure sound judgment organizational restructurechange root cause analysis professional experience healthcare administratoroperational and staff reorg oct to apr company name － city state responsible for all staff which consisted of office clerks surgeons remote transcriptionists parttime students medical assistants inhouse biller and inhouse transcriptionist negotiated all terms of a new contract to carve out of inhouse billing to an offsite medical billing company ie invoicing payments payment plans collections liaison between sdhs and vendors ie it specialists all credentialed hospitals medical supply vendors osha reps etc created a comprehensive project plan for total relocation of the practice beginning with construction and ending months after the move cut costs substantially by eliminating unreliable staff and bringing in more motivated efficient workers i also issued promotions and raises encouraged more verbal communication from the staff and to each other and assisted them in achieving higher standards in order to move up in their positions this came from implementing employee reviews learned of prior issues sdhs had with osha and immediately put controls in place to adhere to all compliance laws i enforced them via strict communication patience and perseverance created project plans for each staff member to introduce accountability they learned how to regulate their timelines in outlook by reporting their progress through the tasks module implemented mandatory weekly staff and doctors meetings in order to stay on top of ongoingnew situations created all templates for agendasminutes and maintained ongoing task lists distributing them based on their criticality attended monthly offsite meetings for san diego county medical administrators to stay informed of current additionsamendments to policies for sharp scripps etc i also attended seminars on my own time to enhance my ability as an effective communicator and administratorproject manager bookkeeper for the entire corporation plus personal corps i introduced quickbooks to replace the outdated complicated accounting software being used by doing this i synced their reporting system with the accounting firm that handled their umbrella corporation reported all employee payroll to paychex all other checks were cut by me operated in ms office ms project and quickbooks daily project managerproject analystexecutive assistant oct to oct company name － city state responsible for complex projects for the vp of risk solutions and svp of national consumer lending remote employee in office with the svp and other project managers traveled of the time for meetings in various states performed as a project manager on large compliancerelated controls regarding a new database i developed for risk solutions team created reports on data requirements executed gap analysis root cause issues defined project scopes identified best practices created swimlanes and timelines in ms project facilitated dailyweeklymonthly conference calls with resource team members created process flows and compiledanalyzed information uncovered in those meetings reconciled general ledger lines to create monthly variance reports for the svp assisted compliance questions from fulfillment field reps regarding business unit procedures monitored the monthly budget and established new procedures controls and tools concerning it provided research and analytical support in the design development and implementation of projects supporting project managers and project teams researched and maintained timelines problems and concerns analyzed project requests determined requirements and feasibility recommended improvements and completed other projectrelated responsibilities per the vp and svp as needed and instructed used strong communication skills and developed solid relationships with all teams operated in ms office ms project powerpoint and visio daily healthcare administratoroperations and office reorg jun to jan company name － city state supervised a staff of medical clerks doctors and psychologist managed all aspects of payroll including creating a new system of accountability responsible for several large projects that ultimately brought in an additional month reduced the ar from million to by personally reconstructing billing procedures collections enforcement and small debt writeoffs maintained all doctors files recredentialing cme hours and hospital affiliations prepared weekly spreadsheetsreports in excel and access to insure accurate statistical data regarding all sources of income identified ways to lower costs and increase efficiency of all services provided streamlined physical paper flow in the office by implementing email addresses for everyone in the office this eased huge burdens on collectors and increased productivity healthcare administratorbusiness office reorg jan to mar company name － city state supervised a staff of collectors and administrative assistants investigated delinquent accounts and provided reasonable solutions for collectors created and maintained daily reports for cost efficiency of overall collections and for daily income determined the cost of supplies doctors employees etc and then lowered all costs by responsible for all things related to human resources and restructured personnel as needed departed once the reorg was stable and successfully completed logistics supervisor mar to dec company name － city state contracted to supervise a special account with jcrew clothiers which consisted of a staff of createdmaintained all reports manifests bill of ladings etc manually via excel as i learned all aspects of logistics designedsupervised the creation of a database in fox pro that linked to excel to produce a master list of all items en route to our warehouse from overseas it tracked freight from before it entered long beach harbor to leaving on our trucks the database created bill of ladings manifests and several reports within seconds i also added controls that virtually loaded our containers by po and weight enabling workers to load within all legal parameters without error participated in a great deal of problem solving and troubleshooting departed once my contract was successfully completed junior healthcare administratorstatistics coordinator mar to jan company name － city state identified opportunities for lowering costs and increasing efficiency in all services in order to maintain all federal grants worked closely with decision support medical records and several other departments to determine cost frequency and reimbursement patterns of identified services sought resources for obtaining data applicable to newborn careline dept objectives trained assisted and coached clerks techs nurses and doctors in organization of data activities and database operations gathered reviewed and verified all statistics via obstat database and access bridge daily maintained all backup for databases as well as installations coordinated nurses schedules using ansos and modifieddeveloped other simple scheduling programs to ease complications departed due to corporate restructuring resulting in the loss of over employees statistics coordinator jul to mar company name － city state created and implemented the wars database for the pharmacy administration accounts receivable department archived figures for the accounting department to review and cooperated with data management on a daily basis createdproduced six daily reports in excel to substantiate balances for onsite pharmacies and remote infusion centers responsible for all paymentsinvoices and delegated postings to appropriate ar reps created spreadsheets for special projects in excel and microsoft word as needed and was responsible for all offsite storage archives and facilities electronically released all available medicines for billing and collection reps daily worked in pdx desktop specialized clinician services scs ansos pc anywhere daily transferred to the newborn careline department because the position was created for me and i was encouraged to take it education bachelor of arts psychology university of southern california － city state graduated magna cum laude associate of arts social sciences long beach city college － city state graduated with honours skills reorganization procedural evaluations ability to collectanalyzereport data can easily work as a team or independently great ability to lower costsincrease efficiency ms project ms office all windows os all mac os visio advanced coding in fbml css html databases i designed still in use lbmmc obstat wars and nec preload db | 6 |
sales associategolf sales associate executive summary highenergy and focused manager with years of honorable military service posses a wealth of experience which was developed by taking on greater postilions of responsibility and restructuring policies and improving upon the organizational goals mentoring junior leaders and providing direction for all personnel under my charge in addition to takingon and managing new projects with increased demand and responsibility core qualifications years experience in the field of operations management in the us army under various circumstances while deployed to iraq and afghanistan and at various stateside duty stations mentored and developed leadership skills of iraqi and afghan medical officers in order to help them become more selfsufficient in their daily missions developed the staff of various medical clinics in order to elevate the staff performance developed and put into effect policies that contributed in obtaining low numbers of complaints by staff and customers alike developed budgetary policies in order to reduce daily operating costs and analyzed contracts for approval recommendation possess12 years of experience in microsoft office for windows and mac including preparing and managing spreadsheets presentations and various types of documents possess years of experience in adobe acrobatreader and preparing and editing portable document format pdf enabled and formatted documents and converting them to microsoft word transport and shipping of biomedical materials course is iaw the cfr cfr 9cfr cfr and the usps domestic and international mail manuals professional experience sales associategolf sales associate april to current company name － city state provide customer service by analyzing and recommending proper equipment and setup for the golf enthusiast provides support with apparel and footwear equal opportunity advisortrainer january to january company name － city state served as the principal advisor on the special staff and the personal staff to the commanding general of the ameddcs principal duties included presenting briefings on sensitive issues and providing recommendations providing briefings to the chief of staff of the ameddcs supervised subordinate equal opportunity leaders and one equal opportunity advisor within the 32nd medical brigade managed the annual budget for the equal opportunity program which consisted of responsible for over million dollars worth of medical equipment and medical evacuation vehicles in addition to managing an operational budget of for medical supplies and equipment i possess two years and one month experience as a military medical advisertrainer on a military transition team in iraq and afghanistan i was responsible for the planning and coordinating training with us coalition forces at camp taji iraq and wardak province sales associate january to january company name － city state four months experience as a sales associate at bed bath and beyond at e 53rd st davenport ia provided customer support and assisted customers in the selection of products for purchase additional duties included helping as a cashier during high volume customer periods and merchandising other duties included packaging and shipping merchandise to other stores assisted with the balancing and closing of the registers at the end of the night manager january to january company name － city state one year experience as the military manager of the rock island arsenal health clinic rock island arsenal il managed the daily operations of the health clinic with primary supervisory duties over government civilian employees and two contract employees responsible for managing the annual clinical budget of which was used for ordering office and medical supplies official temporary duty travel and training for the maintenance of required licenses and certifications for the clinic physicians and medical staff was responsible for million dollars worth of equipment and facilities in addition to recommending and overseeing the contracts for services provided to the clinic such as regulated medical waste removal radiological equipment services oxygen delivery systems and custodial services sales associate forklift driver january to january company name － city state one year nine months experience as a sales associate at hechingers home improvement centers at fayetteville nc provided customer support and assisted customers in the selection of products in the lawngarden and hardwaretools departments additional duties included merchandising restocking inventory receiving and inventorying truck shipments sending merchandise to other stores and using a forklift this was a part time employment cashier january to january company name － city state commercial retail six months experience as a cashier in addition to helping close the registers in the evening at bed bath and beyond at w ih san antonio tx additional duties included customer support by providing information on various products and helping customers make a decision on their purchases assisted with the balancing and closing of the registers at the end of the night education select one human resources may defense equal opportunity institute － city state usa the alternative dispute resolution mediator course at deomi patrick air force base bachelor of business administration international business university of the incarnate word － city state usa graduated with a gpa deans list fall human resources university of pennsylvania － city state usa master resiliency trainers course level i university of pennsylvania affiliations national society of leadership and success certifications basic life support bls instructor cpr dod certified alternative dispute resolution mediator dod certified sexual assault advocate pk level i emergency medical technician basic lic e1843597 languages i am fluent in english and spanish to include reading and writing with some speaking ability in italian interests my hobbies include team sports like ice hockey and individual sports like golf cycling held a racing license in europe and the us and triathlons scheduled to start a masters degree in organizational development and leadership in august at the university of the incarnate word in san antonio texas additional information i was awarded the military outstanding volunteer service medal for volunteer work performed with the uso in san antonio texas other volunteer work included serving as head coach for a youth ice hockey team and as a mentor at the phillis wheatley middle school in the san antonio public school system skills highly effective leader in extreme situations as well as normal conditions posses the ability to place the correct personnel with the appropriate skills on a project posses the interpersonal skills required to solve conflict within members of the organization posses years of multiunit operations experience with personnel in various circumstances | 10 |
registered nurse professional summary to improve the wellbeing of the patients i serve and to manage illness with skill and compassion to provide a safe and therapeutic environment to all patients and families through assessment and critical thinking to anticipate potential problems to enhance and speed the recovery process of each individual to promote respect positive communication and collaboration among all healthcare teams including patients and families licenses cpr certified through american heart association registered nurse in the state of pennsylvania license number rn645795 skill highlights medication administration skilled orthopedic nurse broad medical terminology knowledge use of hemovacs autotransfusion devices continuous passive motion therapy traction orthopedic braces iv drug therapy management body mechanics knowledge specimen collectionprocessing proficiency professional experience company name february to current registered nurse city state applying nursing knowledge and skills within relationship based care using nursing processes to meet the clinical spiritual and psychological needs of the patients and families serving as a highly engaged partner on the care team and responding to care team member needs for assistance and partnership participating in work that improves patient care and the professional practice environments adapting to changes and demonstrating flexibility within the change processes assisted patients with healing and recovery after surgery utilized strong assessment skills to determine necessary patient care formulating goals and a plan of care that involves the patient as a partner within the healthcare team demonstrates critical thinking in clinical psychological social and spiritual issues for the patient within the care environment creating caring and compassionate patient focused experiences by building healing relationships with patients and their families as well as colleagues providing detailed and appropriate teaching to patients and families to effectively guide them through their care as they transition to another level of care andor home supporting the development of students new staff and colleagues serving as a preceptor performed all tasks with a patientcentered focus while seeking opportunities for improvement of processes and treatments creating an environment that facilitates open communication by asking for feedback and inquiry to improve practice utilizing research and evidencebased practice to support improvement in clinical care implemented new floor assignments based on evaluation of staffing requirements demonstrating accountability for actions enthusiasm motivation and commitment to patients and family members demonstrating an understanding of cultural differences and needs while holding peers accountable for healthy relationships with patients and families maintaining a conscious balance between work and personal life by modeling safe work hours time management and healthy lifestyle practices responsible for hemovac autotransfusion system administration delivering highquality and compassionate treatment to indigent and lowincome patient community monitored postop vitals set up pca fluids reviewed postop orders and orient patients to unit provided quality nursing care in accordance with resident care policies and procedures tested glucose and administered injections company name july to september home healthcare assistant city state read and recorded temperature pulse and respiration completed and submitted clinical documentation in accordance with agency guidelines collected urine and fecal samples assisted with adequate nutrition and fluid intake planned prepared and served meals and snacks according to prescribed diets performed household tasks such as laundry dusting washing dishes and vacuuming facilitated games and other activities to engage clients positioned residents for comfort and to prevent skin pressure problems assisted with transferring residents in and out of wheelchairs and adaptive equipment assisted with adls exhibited compassionate care and communication with regard to issues of death and dying promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided maintained a clean orderly and wellstocked environment company name june to october nursing assistant neurosurgical intensive care unit providing direct patient care as directed by rn which included daily living activities transporting feeding bathing and so on helping to maintain a safe environment conducive to the recovery and safety of each patient in the unit including but not limited to completing safety checks keeping the unit clean and organized cleaning and updating specific equipment such as glucometers changing linens keeping the unit and rooms clear of stray equipment stocking supplies used by the rn throughout unit and in patient rooms to facilitate patient care delivery performing blood glucose monitoring recording and reporting results to rn emptying bedpansfoleys performing foley care recording ios documenting vital signs blood glucose and so on in the medical record according to established procedures providing supervision and companionship to patients as required planning and prioritizing activities and duties as needed such as ct scans complying with safety policies and procedures including standard precautions as well as policies and procedures for bloodborne pathogen exposure continually working to improve knowledge skills and performance ensuring that equipment malfunctions were reported and returned to the appropriate department assisting rn and the unit by responding to call lights telephones passing meal trays and transporting patients as needed company name february to july emergency medical technician city state harmony emergency medical services attending to emergency and nonemergency medical requests as they arose rendering onsite assistance to patients as required performing andor assisting in the initial assessment and management of illness or injury to emergency patients in accordance with specified protocols and procedures providing cardiopulmonary resuscitation opening a patients airway and providing ventilation assistance bandaging wounds stabilizing broken bones controlling bleeding administering oxygen notifying a hospitals emergency department of the nature and extent of the medical treatment provided and giving an account of the patients medical condition preparing and assisting in the preparation of patients for transport cleaning and disinfecting ambulance and equipment after each call replacing supplies necessary to maintain and perform duties and responsibilities in emergency situations inspecting emergency medical equipment to ensure function and compliance with safety and infection control regulations and standards education and training upmc shadyside school of nursing diploma nursing city state community college of allegheny county emt certificationfirst aidcpr september january basic life support city state skills caring for patients with musculoskeletal diseases and disorders assisting with activities of daily living administering intravenous medications using critical thinking skills monitoring and preparing hemovacs autotransfusion devices continuous passive motion therapy casting traction external fixation | 6 |
manager quality engineering executive summary with over years of experience in the fields of class ii and iii medical device manufacturing molecular diagnostics and biotechnology the last of which have been managing engineers technicians as well as supervisors i bring strong technical leadership to any organization i have a solid background in data analysis and statistics that i use to develop and continuously improve all aspects of the manufacturing process with a focus on efficiency and consistency core qualifications proengineercreo minitab ms office suite ms project ms visio injection molding trackwise catsweb professional experience manager quality engineering april to current company name － city state manage the quality engineering team the complaints department and the metrology department at alcons class ii and class iii medical device manufacturing facility responsible for improving site compliance and reducing recurring deviations through ncr investigations and capa implementation investigate customer complaints and interface with regulatory groups to provide feedback to doctors direct the teams to provide calibration support for two medical devicemanufacturing facilities responsible for setting priorities providing direction coaching motivation mentoring and development of both exempt and nonexempt direct reports senior engineer ii managed process engineering and automation groups march to april company name － city state process control lead responsibilities added september managed the process engineering and automation groups at alcons class iiiii surgically implantable optic device and delivery systems manufacturing facility responsible for setting priorities providing direction coaching motivation mentoring and development of both exempt and nonexempt direct reports responsible for the engineering activities and support related to all aspects of the manufacturing process including injection molding assembly curing cnc machining chemical processing and inspection applied technical expertise to improve yield of acrysof® manufacturing helped to reduce the particulate reject rate for wavefront product by reduced dimensional failures from to to and saved the facility 4m in labor and materials led the implementation of multiple automation projects each of which have improved quality increased capacity and reduced cycle time with paybacks realized between and years managed departmental budget automation budget as well as capital projects to achieve savings of at least 100k without sacrificing service levels senior engineer i september to march company name － city state supervised the drafting group custom tool production milling injection molding and clean room engineering support staff for both class ii and class iii medical device manufacturing set priorities provided direction and supervision to direct reports specified developed procured and validated addition of vision inspection systems to the automated milling machines and improved cut quality and consistency of acrysof® singlepiece iols provided technical support for the injection molding process assembly curing machining and clean room operations process engineer ii february to september company name － city state engineer responsible for process development and improvement at alcons class iiiii medical device manufacturing site designed built validated and implemented the next generation automated milling machines for use in acrysof singlepiece iol manufacturing increased output in acrysof singlepiece iol milling by more than while not impacting quality through an iterative process of adjusting key parameters and verifying impact on cycle time and product quality designed built tested and validated the prototype packaging and labeling workstation evaluated prototype for ergonomics and work flow with the help of production personnel modified the design accordingly and built and validating the remaining workstations validated improvements to the software after initial release the resultant stations prevent packaging failures from getting out into the field developed and analyzed proof of concept models to evaluate manufacturing improvements using proe prior to implementation set priorities provided direction and supervision to one direct report research engineer september to february company name － city state designed built and tested an automated reagent packaging system to improve lot homogeneity and increase manufacturing throughput of labinatube liattm technology created original labview programs and amended existing programs to improve functionality for numerous test fixtures and automated systems designed and built a novel spottingdevice for producing protein microarrays compatible with a well microplate format for high throughput applications programmed labview spotting routine for the protein microarray spottingdevice tested numerous concepts to develop design parameters of the liat analyzer ietube tensioning segment length tube diameter assisted in the preparation of patent applications and responses to examiners actions patent examiner july to september company name － city state reviewed patent applications for compliance with the united states code and determined novelty of invention composed reviews of applications and communicated with applicants to assist them through the patent process graduate research assistant september to july company name － city state designed built and tested an apparatus for producing solgel based dna hybridization arrays developed and troubleshot instrumentation for controlling pad size and placement within an array developed a solgel production protocol to provide specific pore size and flow characteristics for use in capillary chromatography created aerogel samples conducted compression testing and measured the internal surface area education master of science mechanical engineering university of virginia － city state bachelor of arts physics and biology colby college － city state skills manufacturing assembly automation budget calibration cnc coaching ms office suite ms project ms visio minitab stat graphics process engineering manufacturing process development and improvement manufacturing yield improvement cip pro engineercreo awards and memberships alcon special achievement award graduated with distinction in physics member of sigma pi sigma physics student honor society | 17 |
am replenishment stocker summary adaptable job title with extensive experience in material handling inspections and shipping and receiving focused on continual process improvement d etailoriented job title highly efficient in operations highlights effective multitasking quality control inventory control procedures strong communication skills proficient in lunix systems knowledge of iso and kaizen ms office proficient osha certified accomplishments planned directed coordinated and assigned manpower to efficiently meet production requirements ensured freshness of food and ingredients by checking for quality keeping track of old and new items and rotating stock performed all transactions in a cordial efficient and professional manner experience september to june company name city state am replenishment stocker answered customers questions and addressed problems and complaints in person and via phone kept the showroom clean and maintained neat orderly product displays unloaded picked staged and loaded products for shipping resolved service issues in a timely manner including coordinating and processing returns rotated stock by code and receiving date maintained visually appealing and effective displays for the entire store june to december company name city state communications technician performed basic fcc proof of performance tests including test point and tests as well as responded to and repaired service interruptions and signal degradation on the twoway distribution plant as required performed requested and nonpay disconnects prewired unit dwellings in order to provide ready hookup capabilities and inspected existing ground and made new ground according to the national electric code nec in order to protect employees customers and equipment from electrical shock or damage october to may company name city state service installation technician assisted in all phases of installing testing and troubleshooting security and access control systems in houston metropolitan area office buildings maintained company owned vehicles tools equipment individual tool issue and building keys to customer buildings documented completed work accurately and consulted with supervisor to resolve discrepancies and interfaced with customers as necessary to install and test equipment education may gulf shores academy city state high school diploma texas state technical college city state associate of applied science information security install configure and support an organizations local area network lan wide area network wan and internet systems or a segment of a network system monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability may monitor and test web site performance to ensure web sites operate correctly and without interruption may assist in network modeling analysis planning and coordination between network and data communications hardware and software may supervise computer user support specialists and computer network support specialists may administer network security measures professional affiliations fall masonic order member abraham grand lodge isaac chapter skills sales software salesforcecom tapscan public relations software bacons mediasource factiva desktop publishing software photoshop illustrator html | 22 |
personal bankersafe and business advocate profile skilled and awarded personal and business banker whose talents shine in a competitive innovative and creative environment track record of exceeding sales goals improving client retention and growing customer base team player who truly believes in providing clients with the utmost client experience has a contagious energy that surrounds the environment she works in e xperienced in highvolume multiunit retail and business operations desires a highlevel position in a professional corporate environment core accomplishments top personal banker and business advocate in the district received the star credit award received the national achiever banker award received numerous awards for exceeding sales goals and customers satisfactions received most balanced performer award received employee of the year award received several employee of the month awards received sales winner awards an mvp award winner a productivity award winner received community top personal banker award received numerous letters of appreciation and recognition from numbers of highly satisfied customers ranked among the top telephone bankers and customer service representatives in the nation received highest quality score award as telephone banker professional experience personal bankersafe and business advocate dec company name － city state consistently a top performing personal banker and business advocate in the district received a star credit award recognized for achieving the highest number of partner referrals which includes mortgages merchant services payroll services and insurance products frequent recipient of customers recognition for providing exceptional customer service experience relationship banker small business specialist investment representative nov to aug company name － city state played a vital role in the customer banking experience built relationships with customers by providing them with products and services to meet their needs acquired retained deepened and managed relationships with customers generated growth in balances through sales marketing promotion and referral of products and services delivered outstanding customer experience and helped branch meet sales objectives contributed to the success of the firm managed maintained and developed assigned portfolio of customers profiled customers uncovered high potential and high balanced customers uncovered customers financial needs and provided them product and service recommendations developed and cultivated existing customer relationships called existing and prospect customers partnered with specialists such as loan officers business bankers and financial advisors to ensure customers get access to experts who can help them with specialized financial needs responsible in opening consumer and business accounts loan applications crossedsells bank products and services and resolved customer service issues participated in and occasionally facilitated daily branch team meetings assisted with coaching and training new bankers tellers and other branch professionals participated in special projects sales campaigns and assignments as requested identified and resolved complex client service opportunities received a national achiever banker award employee of the month award consistently exceeded monthly sales goals received recognition as one of top bankers in arizona market district and community recognized for consistently providing customers with the utmost customer experience and for deepening and sustaining customers banking relationship was licensed in investment series and insurance trained as a small business specialist personal banker jun to oct company name － city state engaged in sales and service activities in a traditional branch setting opened consumer and business accounts loan applications crossedsells bank products and services and resolved customer service issues referred customers to other areas of us bank when appropriate converted service opportunities into sales events acquired retained deepened and managed relationships with customers responsible for generating growth in balances through the sale marketing promotion and referral of products and services provided banking sales solutions for deposit loan and investment products acquired new clients and developed current book of business supported the branch in achieving sales goals provided sales and service assistance to customers developed and maintained broad knowledge of products and services to appropriately support client needs ensured compliance with operational security and audit procedures and policies participated in special projects sales campaigns and assignments as requested trained as a business banker and participated in extensive loan processing role telephone banker customer service representative oct to jun company name － city state answered inbound calls pertaining to customers questions and concerns regarding their accounts serviced customers existing accounts recommended new products and services overcame customers banking concerns which include some escalated issues by recommending solutions and by providing utmost client experience achieved aggressive sales goals which were measured in daily basis maintained a well balanced performancein the field of sales and customer satisfactions referred customers to specialists when necessary assisted supervisors and managers in retaining new and existing employees served as a mentor shadower to other telephone bankers and customer service representatives assisted supervisors in coaching other bankers and customer service representatives provided and shared best practices to fellow employees education bachelors degree social work st bridgets college － city philippines passed the licensing exam in social work skills leadership marketing motivation multiunit operation management negotiation skills new business development operations startup organizational restructure and change outsourcing performance analysis problem resolution project management project planning public relations sales sales analysis service quality improvement staff development staff motivation staff training change implementation communication skills community outreach crosscultural communications customer relations departmental operations management diverse marketindustry knowledge event management and promotion expense control fast learner hardworker interpersonal skills staffretention programs startups and acquisitions team building team leadership team player | 4 |
field hr associate summary reliable hr field associate with a masters of science in human resource management emphasis as a generalist passionate and motivated with a drive for excellence handles tasks with accuracy and efficiency skillsverbal and written communication skills time management and organization skillspowerpoint presentationsflexible recruitinginvestigation trainingemployee engagementability to develop and execute recruitment strategiesanalyze data and recommend opportunities for improvement experience in preparing for auditsassisted in the hiring process by screening resumesselect interview process certified via fedex ground demonstrated ability to interact effectively with employees ability to anticipate and identify problems and use sound judgment and fact based analysis to develop effective and efficient solutions software skills including use of microsoft office software and webbased applications ability to work day evening and overnight hours as business needs dictate i am sending my resume to apply for the position of hr generalist at accruepartners which was posted on linkedin by mr luther hardingsas you can see in my resume i possess over years of experience working as an hr professional at two renowned companies in the us which according to your job requirements are two most important pointsmy qualifications are the exact match to your job descripton capable of carrying out the recruitment process efficiently while maintaining quality standardevidence screened resumes interviewed candidates and hired from this pool for the new call center setup at abc company in only days able to consistently draft new and improve hr policies and procedures to boost staff motivationevidence with new and improved policies and procedures and resolving all staff related issues increased employee motivation which resulted in increased retention percentages over the years that i worked at abc company proficient in executing effective employee performance evaluations and subsequent performance based appraisalsevidence performed employee evaluation process and appraisals on quarterly basis under the supervision of the hr manager at emerson network power incwith my passion for hr work superb management skills and the urge for performing with quality i would be able to contribute to your hr department effectively thank you very much for your consideration i look forward to meeting with you soonbest regardssignaturenathan talovskyenclosuremar human resource coordinator thank you email after interview a thank you letter or email is a business norm which every candidate has to follow behind interview with a prospective employer thank you emails are a courtesy that you should indulge inlet us take the example of a candidate who has given an interview for the position of a human resource coordinator he or she will need to ensure that an email is sent which reiterates his or her interest in the job and thanks the interviewer for his timehuman resource coordinator thank you emailto jennifer miller emailsubject re human resource coordinator kimberly perezdear ms millerplease accept my heartiest appreciation for taking out the time and interviewing me for the position of a human resource coordinator last wednesday it was an absolute pleasure meeting you in person and discussing the possibility of my working with abc companyi am very enthusiastic about joining abc company meeting you at the interview has solidified my interest even further as a keen candidate for this position i have much to offer in terms of meticulous attention to detail while carrying out hr duties organizing and scheduling on boarding activities for new hires and ensuring compliance for fmla my demonstrated ability to work in a fast paced environment will be evident from my work in responding to employee requests and coordinating general administrative tasks responsible for addressing employee relations concerns and recruiting for open positions at assigned facilities must be able to travel up to of the time with overnight stays required as business needs dictate essential functions ensures compliance with all employment laws regulations and fedex ground policies procedures and processes identifies employee relations issues and resolves as appropriate provides human resource hr advice to management and responds to employee inquiries conducts investigations in a timely and appropriate manner identifies the issues and parties involved and provides a thorough and accurate investigative report with appropriate recommendations maintains an hr presence in assigned facilities by engaging all levels of employees through activities to include but not limited to dock walks engagement meetings andor special events leads the development and execution of the recruitment strategies while managing costs to budget this includes but is not limited to recruitment activities peak planning and participating in outreach events builds and maintains effective relationships with schools and communitybased organizations analyzes data and provides recommendations to management for improvement initiatives prepares audits and monitors affirmative action plans screens resumes of internal and external candidates for non package handler positions participates in the panel interview process and makes recommendations to the hiring manager regarding final selection decisions properly and timely dispositions applicants and jobs by effectively utilizing applicant tracking system assists management with development of job offers which includes gaining appropriate approvals ensures all new employees are onboarded effectively manages participation in all governmentsponsored tax credit programs facilitates and conducts training participates in hub and station assessments and assists with strategic planning solutions participates in operations staff meetings minimum education bachelors degree in human resources business communications or related discipline required in addition to the two years minimum experience a high school degree or ged and additional four years hr generalist employee relations or recruiting to include fxgfxsp field hr associate will be considered equivalent to a bachelors degree minimum experience two years professional hr experience in hr generalist employee relations or recruiting to include fxgfxsp field hr associate required or related area required skills abilities and or licensure verbal and written communication skills necessary to explain complex andor confidential information and communicate with all levels of management time management and organizational skills necessary to manage multiple projects appropriately prioritize workload plan for resources to meet deadlines and goals and work independently in responding to daytoday functional needs presentation skills necessary to facilitate training andor deliver informational sessions to groups andor individuals demonstrated ability to interact effectively with employees ability to anticipate and identify problems and use sound judgment and factbased analysis to develop effective and efficient solutions software skills including use of microsoft office software and webbased applications ability to work day evening and overnight hours as business needs dictate professional in human resources phr senior professional in human resources sphr certification preferred of travel for the position address highlights human resource generalist profile avid professional with over years of experience in a fast paced human resource department incomparable ability to prioritize and execute multiple hr projects and deadlines concurrently unmatchable organizational time management and interpersonal skills proficient in administering corporate hr initiatives providing a broad level of counseling on recruitment employee relations retention and training programs and handling complex situations with professionalism and confidentiality expert knowledge of local state district and country laws influencing personnel actions areas of expertise job analysis market pricing salary administration performance review employee orientation hr policies development benefits administration recruitment coordination adp peoplesoft hris systems ms office word excel powerpoint visio experience field hr associate january to current company name ensures compliance with all employment laws regulations and fedex ground policies procedures and processes identifies employee relations issues and resolves as appropriate provides human resource hr advice to management and responds to employeeinquiries conducts investigations in a timely and appropriate manner identifies the issues and parties involved and provides a thorough and accurate investigative report with appropriate recommendations maintains an hr presence in assigned facilities by engaging all levels of employees through activities to include but not limited to dock walks engagement meetings andor special events leads the development and execution of the recruitment strategies while managing costs to budget this includes but is not limited to recruitment activities peak planning and participating in outreach events builds and maintains effective relationships with schools and communitybased organizations analyzes data and provides recommendations to management for improvement initiatives prepares audits and monitors affirmative action plans screens resumes of internal and external candidates for non package handler positions participates in the panel interview process and makes recommendations to the hiring manager regarding final selection decisions properly and timely dispositions applicants and jobs by effectively utilizing applicant tracking system assists management with development of job offers which includes gaining appropriate approvals ensures all new employees are onboarded effectively manages participation in all governmentsponsored tax credit programs facilitates and conducts training participates in hub and station assessments and assists with strategic planning solutions participates in operations staff meetings financial aid counselor may to november company name － city state analyze applicants financial status credit and property evaluations to determine feasibility of granting loans interview applicants and request specified information for loan applications establish payment priorities according to credit terms and interest rates to reduce clients overall costs contact applicants or creditors to resolve questions about applications or to assist with completion of paperwork inform individuals and groups about the financial assistance available to college or university students maintain current knowledge of credit regulations match students needs and eligibility with available financial aid programs to provide informed recommendations review billing for accuracy assist in selection of financial award candidates using electronic databases to certify loan eligibility compare data on student aid applications with eligibility requirements of assistance programs counsel clients on personal and family financial problems such as excessive spending or borrowing of funds financial aid advisor june to may company name － city state check loan agreements to ensure that they are complete and accurate according to policies analyze applicants financial status credit and property evaluations to determine feasibility of granting loans interview applicants and request specified information for loan applications contact applicants or creditors to resolve questions about applications or to assist with completion of paperwork inform individuals and groups about the financial assistance available to college or university students maintain current knowledge of credit regulations match students needs and eligibility with available financial aid programs to provide informed recommendations assist in selection of financial award candidates using electronic databases to certify loan eligibility maintain and review account records updating and categorizing them according to status changes compare data on student aid applications with eligibility requirements of assistance programs counsel clients on personal and family financial problems such as excessive spending or borrowing of funds review accounts to determine writeoffs for collection agencies human resource coordinator november to march company name － city state administered employee benefit plans including new hire orientation program open enrollment process and wellness program prepared presented and distributed employee communications publications and announcements general human resources functions administered policies and programs relating to all phases of human resources activity including hr planning recruitment training and development employee performance evaluation and appraisals firing processes etc along with these maintained knowledge of legal requirements and government reporting regulations affecting human resources administration of employee relocation worked independently with candidates to manage the relocation process and coordinated all arrangements to include house hunting trip travel temporary housing arrangements and movers key accomplishmentsdeveloped and maintained various hris systems to improve management of tracking of employee relations issues leaves corrective actions and unemployment education master of science human resource management july strayer university － state human resource management bachelor of arts human resource management june strayer university － state human resource management bba human resource management university of clifton － city state human resource management phr certification hr certification institute pomona ny hrci certification hr certification institute － city state affiliations member of alpha chi national honor societymember of national society for collegiate scholars personal information please feel free to call me at if you need any further information from me that will assist you in processing my application i am very excited at the prospect of working for your company and look forward to seeing you again soon thank you for your time and considerationbest regardse signatureanthony nelson malard driveclarksville tn auto req id 114760br posting title field hr generalist i ii position type full time skills adp avid benefits administration billing budget interpersonal skills counseling credit clients databases documentation employee communications employee relations special events fast filing financial firing funds government hiring hris hub human resources management human resource human resources hr information systems job analysis leadership legal managing market meetings excel ms office office powerpoint word monitors organizational payroll peak peoplesoft performance appraisals personnel policies presenting pricing processes publications recruitment reporting strategic planning tax phone time management training programs visio written additional information please feel free to call me at if you need any further information from me that will assist you in processing my application i am very excited at the prospect of working for your company and look forward to seeing you again soon thank you for your time and considerationbest regardse signatureanthony nelson malard driveclarksville tn auto req id 114760br posting title field hr generalist i ii position type full time e cleveland road city hutchins state texas zip code search engine description human resources domicile location p753 eeo statement fedex ground is an equal opportunity affirmative action employer minoritiesfemalesdisabilityveterans committed to a diverse workforce | 0 |
sales trading intern professional summary years of management and operational experience built on strong people skills and common sense experience in entrepreneurial process improvement and growth management • substantial exposure to business cultures in north america europe and asia china singapore south korea • understanding the various business elements people operations sales marketing finance legal their interdependence work experience company name july sales trading intern city state worked directly with senior managing directors and associates of the firm assisting them with the introduction of their prime brokerage service lcg primeview provided asset and market analysis conducted cold calls and communicated directly with domestic and international high net worth clients reviewed merger prospectuses and provided daily current events summaries researched particular assets in order to help shape sales pitches for brokers company name july investment banking intern city state worked directly with the senior managing directors and associates of the firm assisting their senior portfolio managers with client relations and account management researched particular assets in order to help shape sales pitches for associates prepared business plans a business pipeline business summaries and performed routine office tasks attended shareholder meetings with senior managing directors company name july associate city state company name july city state education hampdensydney college bachelor of arts economics and commerce city state united states gpa gpa member of sigma chi fraternity member of society of student leadership program interests additional information activitiesmember of sigma chi fraternity rush committee social committee presentmember of society of student leadership program presentcaptain of ridgewood high school basketball team skills account management banking business plans calculus corporate finance clients client relations economics equity financial financial accounting financial modeling forecasting managerial managing managerial accounting market analysis meetings money office prime sales venture capital | 21 |
project assistant professional overview i aspire for a challenging position in a professional organization where i can enhance my skills and strengthen them in conjunction with the organizations goals i am a multitalented respectful assertive and willingtolearn young lady whose primary vision is to improve and positively impact the world in its social economic and political environments this is a multidimensional vision in which any aspect branching thereof i am willing to zoom into i enjoy being part of any team which shares my vision or that which will be a stable stepping stone in helping me achieve this vision core qualifications key competencies flexible and uses practical approach excellent report writing and communication skills highly computer literate on statistical packages inquisitive innovative and results oriented initiative and eye for detail service orientation active listening adminstrative management critical thinking grant writing goal setting and implementation program development public relations team building writing accomplishments project management implemented project with the assistance of the senior advisor which increased the agriculture sector productivity education bachelor of arts development studies midlands state university city state zimbabwe development studies high school diploma monitoring evaluation university of zimbabwe city state zimbabwe executive certificate in project management monitoring evaluation march october overall degree class dissertation distinction executive certificate in project management monitoring and evaluation with the university of zimbabwe achievements certificate in postharvest management and grading of cereals pulses and oil seeds certificate in fish farming as a business aquaculture served in the midlands state university electoral college for students representative council src advanced level denmark training services subjects sociology history and divinity points ordinary level roosevelt girls high o levels thesisdissertation the role played by netherlands development organization in promoting poverty alleviation for smallholder farmers in domboshava using the market based approach the snv case languages english and shona experience project assistant to company name city state company netherlands development organisation snv position project assistant for rural agriculture revitalisation programme commercialisation of smallholder farming project assistant of the rural agriculture revitalisation program being implemented by snv in all the rural provinces this million danida funded program which is coming to an end on december has the following components value chain development oil seeds horticulture and dairy value chain financing matching grant facility for smes eextension agrodealer development and pilots and studies some of my responsibilities include monitoring and evaluation assisting in project monitoring evaluation and timeous reporting on the same as required assisting in the contribution of feedback processes coaching and evaluation of achieved results for client and snv assisting in proposing corrective measures and lessons learnt based on evaluations knowledge development and communication implementing the process of documentation and knowledge development in the project and facilitate sharing with stakeholders developed a concept note of fisheries assisting in ensuring that lessons learned are shared and applied in daily practice ensuring submission of quality reports by local capacity builders support to project administration assisting in facilitation of training workshops and report writing coordinating stakeholder field visits keeping agenda up to date arranging meetings and appointments assisting in the drafting of proposals assisting in the company netherlands development organisation snv agriculture sector intern to company name city state months contract assisting a fao funded project that was aimed at sustaining and improving the livelihoods of vulnerable and emerging rural farming households in zimbabwe and thus reduce their dependency on humanitarian assistance the project was meant to build capacity of farmer groups so that they provide essential production marketing and business development services to their members attache to company name city state i was an attaché under the rarp csf programme in the agriculture sector from may to february during the time i was attached i provided both administrative and programme support and back up assistance for the sector specifically rarp csf whilst working with the agriculture sector i acquired an understanding of development work and my duties included strengthening the documentation process and the process of data collection data entry analysis as well as contributing towards the development of case studies and related articles for publication supporting the development of a data management system to ensure safe and efficient upkeep of rarp programme documents payments compliance and processing assisting with regular field visits for data collection and analysis assist with coordination of stakeholder field visits preparing requests for funds to support project activities maintaining inventory of project assetsresources organizing venues and invitations to project meetings making travel arrangements taking minutes during meetings or key events for dissemination participating in the development and application of monitoring and evaluation tools and reporting systems sharing of project reports and activity plans with key stakeholders personal information date of birth june citizenship zimbabwean national id q24 gender female marital status single fellowships and awards passed with a distinction in my final year dissertation additional information personal details date of birth june citizenship zimbabwean national id q24 gender female marital status single skills administrative approach business development coaching communication skills computer literate concept council client data collection data entry data management documentation drafting english financing funds maintaining inventory marketing meetings oil organizing processes project management proposals publication quality report writing reporting making travel arrangements workshops articles presentations prize giving day headgirl speech presentation on the project to collegues membershipsscholarly societies monitoring and evaluation group sustainable agriculture inclusive business forum | 8 |
coordinator of student personnel services professional summary i am an experienced engaging and dynamic leader seeking an opportunity for growth within ccisds student personnel services department i consistently demonstrate effective communication public relations and interpersonal skills and maintain a personal expectation for positive customerservicedriven interactions with all students parents facultystaff and community stakeholders i possess excellent organizational skills as well as the ability to maintain emotional control under stress and to work with frequent interruptions skills project management conflict resolution process implementation selfmotivated strong verbal communication extremely organized work history company name coordinator of student personnel services city state july to current director of student personnel services suzanne thomas i lead the clear falls high school counseling team to cooperatively plan implement and evaluate campus programs and activities consistent with ccisds expectations for a comprehensive counseling and guidance program i serve as a resource for students parents teachers counselors administrators and community groups with the goal of maximizing each students personal growth and potential it is my primary responsibility to lead the campus counseling team to consistently provide proactive developmentally appropriate personal and group counseling effective crisis management timely access to community health and human services agencies solid academic guidance for high school and postsecondary planning relevant college and career investigations other responsibilities unique to the position include the coordination of campus registration events including course selection verification and final scheduling dual credit enrollment advanced placement sat and act testing student and parent information meetings college and career information programs campus academic awards programs campus commencement ceremony staging and program i am also tasked with the supervision of the campus counseling team members and support staff and management of the departments annual budget company name lead counselordirector of college counseling city state march to june company name counselor city state august to march grades friendswood high school company name english language arts teacher city state august to june grade websterwestbrook intermediate school principal bill dawsprincipal marlene skiba as a professional educator at a middle school i pledged to provide my students with a safe and secure classroom to lead my students through an exploration of traditional and current literature and to coach my students to develop the critical thinking skills characteristic of an empowered and informed lifelong learner to meet these goals i developed and facilitated lessons evaluated written assignments accommodated or modified instruction and assignments for students with special services and conferenced with students and parents i also served as the 7th grade team lead company name english language arts teacher city state january to june grades ed white memorial high school as a professional educator at an alternative high school i pledged to assist atrisks teens with an opportunity to recover failed course work regain confidence in their abilities as a capable learner and refine their personal expectations for future academic success within a safe and secure classroom to meet these goals i developed and facilitated lessons evaluated written assignments accommodated or modified instruction and assignments for students with special services and conferenced with students and parents at the time this was a small school with an inexperienced faculty and i served as the taas coordinator for the high school for the february test dates company name administrative assistant city state july to november as the office manager for clements certified consultants i provided exceptional customer service relations for all clients for the duration of their legal needs to meet this goal i maintained correspondence with four unique law firms through phone calls emails and facsimiles filed all legal documents from pleadings to evidence for approximately clients generated monthly billing statements and prepared various legal documents company name english language arts teacher city state august to june as a professional educator at a traditional high school i pledged to provide my students with a safe and secure classroom to lead my students through an exploration of traditional and current literature and to coach my students to develop the critical thinking skills characteristic of an empowered and informed lifelong learner to meet these goals i developed and facilitated lessons evaluated written assignments accommodated or modified instruction and assignments for students with special services and conferenced with students and parents skills academic advisement billing budget coach community health counselor counseling credit crisis intervention crisis management critical thinking clients customer service educator english instruction team lead law legal legal documents director meetings access office manager personnel sat scheduling supervision phone unique written education master of science counseling university of houston clear city state counseling certified in school counseling ec by the texas state board for educator certification bachelor of arts english and history texas tech university city state english and history graduated summa cum laude certified in english and history by the texas state board for educator certification | 22 |
engineering office clerk experience engineering office clerk to company name – city state provides departmental clerical support to engineering staff including typing filing recordkeeping telephone screening primary reception contact and other clerical duties as required researches orders purchases and maintains office equipment and supplies types correspondence and maintains central business files for department processes records for the department creates and maintains accurate records responds to complaints or requests for services in accordance with departmental policies receives and maintains citizen complaint logs relating to drainage and project issues serves as recording secretary for formal and informal bid meetings picks up and delivers documents from other city offices gis data entry for municipal software system scanning engineering drawings and files mailing various correspondences assist administrative assistant to the department head and other engineering employees as needed benefits clerk to company name – city state scan and file various documents onto the company database organize and create online employee files process and file benefits forms and related information maintain benefit records request needed documents for employee benefits mail out employee benefit packages inform employees of benefit eligibility work in reception area as needed greeting and signing in visitors answer phone calls and route to the correct employee or department schedule meetings and reserve conference rooms organize incoming and outgoing mail and packages sales associate to company name – city state ensure that customers receive excellent service through direct salesmanship and prompt and courteous service open new accounts as a means of adding new clients assist customers in finding merchandise deliver results on departmentalstore event goals maintain floor standards including replenishment present product features and benefits in a knowledgeable way assist customers with purchase decisions handle monetary transactions between customer and retail store handle customer related issues work history engineering office clerk to company name – city state provides departmental clerical support to engineering staff including typing filing recordkeeping telephone screening primary reception contact and other clerical duties as required researches orders purchases and maintains office equipment and supplies types correspondence and maintains central business files for department processes records for the department creates and maintains accurate records responds to complaints or requests for services in accordance with departmental policies receives and maintains citizen complaint logs relating to drainage and project issues serves as recording secretary for formal and informal bid meetings picks up and delivers documents from other city offices gis data entry for municipal software system scanning engineering drawings and files mailing various correspondences assist administrative assistant to the department head and other engineering employees as needed benefits clerk to company name – city state scan and file various documents onto the company database organize and create online employee files process and file benefits forms and related information maintain benefit records request needed documents for employee benefits mail out employee benefit packages inform employees of benefit eligibility work in reception area as needed greeting and signing in visitors answer phone calls and route to the correct employee or department schedule meetings and reserve conference rooms organize incoming and outgoing mail and packages sales associate to company name – city state ensure that customers receive excellent service through direct salesmanship and prompt and courteous service open new accounts as a means of adding new clients assist customers in finding merchandise deliver results on departmentalstore event goals maintain floor standards including replenishment present product features and benefits in a knowledgeable way assist customers with purchase decisions handle monetary transactions between customer and retail store handle customer related issues education bs degree progress university of alabama in huntsville city state east limestone high school city state gpa summary to obtain a rewarding position in a field where my skills can be further developed and utilized summary of qualifications three years of experience in customer service performed volunteer work within the community through various service organizations computer literate and a dedicated team player with a strong work ethic dependable motivated detail oriented individual with strong organizational skills excellent verbal and written communication skills highlights experienced with microsoft office word excel outlook sharepoint costpoint administrative assistant benefits clerical clients data entry database features filing forms gis mailing meetings excel mail outlook sharepoint microsoft office word office equipment policies processes reception recording retail scanning telephone phone typing skills experienced with microsoft office word excel outlook sharepoint costpoint administrative assistant benefits clerical clients data entry database features filing forms gis mailing meetings excel mail outlook sharepoint microsoft office word office equipment policies processes reception recording retail scanning telephone phone typing | 17 |
graphic designer summary versatile professional and handson leader who motivates trains and coaches employees to drive progress toward project and company milestones highlights customeroriented employee training and development client and vendor relations invoicing and purchase orders ms office advanced problem solving skills driven strategic thinker superb communication skills detail oriented microsoft word excel powerpoint proficiency in web designing professional demeanor bilingual experience to graphic designer company name city state tracked and evaluated staff performance and handled all promotions and terminations completed purchase orders and customer invoices prepared layouts and drawings in compliance with established templates and design standards adhered to all corporate brand guidelines when preparing graphic materials recommended techniques methods and media best suited to produce desired visual effects to graphic designer company name city state created visuals that appeal to leaders in the big data and hightech world surpassed revenue goals in four consecutive quarters designed unique print materials including advertisements brochures and logo designs prioritized graphic workload and effectively coordinated multiple projects responsible for implementing all businessbuilding and relationshipbuilding expectations with uniquely assigned accounts and customers to clerk company name city state assessed customer needs and responded to questions cleaned and straightened work area issued receipts for purchases and gifts bagged merchandise by following standard procedures organized register supplies unboxed new merchandise updated register logs provided professional and courteous service at all times worked overtime shifts during busy periods education certificate computer technician network specialist fresno city college city state united states skills data entry customer service human resources leadership interpersonal skills inventory control marketing problem resolution project management staff trainingstaffing administrative bilingual english and spanish | 1 |
sr project manager profile information technology professional with a diverse background and years of progressive experience as an experienced it professional consistently delivering exceptional vendor solutions third party development resources project resources and program management results proven track record and experience with multiple large fullscale full life cycle implementations managing both functional and technical teams while provide operations and maintenance support in achieving corporate goals core qualifications web content management business case development leading execution and delivery vendor management contract negotiations product roadmaps financial management sustainable applications management internal and external communication strong analytical skills crosstier components implementation project management information security document management testing excellent problem solving skills content management systems technical skills skills experience total years last used windows vmware sql mobile development professional experience sr project manager to current company name city state responsible for software lifecycle in the cloud realization group manages multiple projects that involve planning development of business and technical requirements testing deployment and operational support of new products and features for atts cloud services leads crossfunctional project team meetings coordinates resources facilitates communication with stakeholders and drives project tasks issues and action items to completion or resolution develops and manages detailed project documentation including project timelines leadership status reports and presentations issues logs and meeting minutes consults directly with clients on business goals tools strategy and best practices for software development participate in consulting engagements with vendors sow rfps responsible for project discovery and planning all aspects of att cloud environment project budgets and financials responsible for all aspects of preproduction lab planning testing deployment and scheduling for att cloud services projects manage all internal and external communications to project team members on project scope improved efficiency and process with change management reducing network latency issues and providing increase response time to identify and fix network errors create detailed ms project plans for project releases to tracked and meet release timeline objectives are met and avoid unplanned risks provide advice and guidance in implementing it security policies and procedures in the development and operations of network systems telecommunication systems wireless wifi integration and security personal computing videoconferencing infrastructure software and server support create onboard processes for internal and external vendor management system provide leadership and formulated action plans to detail roles and set clear expectations among stakeholders maintain sharepoint and wiki sites with detailed project documentation healthcare training nco to current company name city state georgia army national guard healthcare training noncommissioned officer nco68w ensure all clinical procedures such as physical exams immunizations triage iv therapy collection and preparation of lab samples for analysis are executed according to federal guidelines provide case management for injured soldiers train and mentor soldiers to administer firstaid treatment and lifesupport care to sick or injured persons in prehospital setting for troop command according to hippa guidelines nremtb certified e2043432 bls instructor certified implementation engineering manager company name city state managed 3g engineering teams schedules and implementation of cell tower upgrades and downgrades along with assisting in lte projects in atlanta metro area managed changes to scope and priority and evaluating impacts to project timelines due to unplanned changes formulated action plans to address unforeseen delays to minimize the impact to project completion provided leadership to project team members to ensure role clarity and expectations developed project documentation including timelines project meeting minutes escalation and jeopardy notifications and action items project execution coordination of all activities schedule with appropriate engineering work groups provide regular updates using proper tools for internal and external project stakeholders project manager iii to company name city state accountable for planning and managing network infrastructure projects in support of ge technical services group tsg group managed internal workgroups and resource allocations to ensure that project budgets averaging 4mil risks and scope remained consistent responsible for network integration of sites acquired by ge bringing sites up to ge standards led up to multiple pmo projects simultaneously and globally americas uk algeria managing resource labortasks collaborating with procurementsourcing to make purchases keeping schedulestimelines mediating project issuesrisks drove 1mil technical refresh project for the nuclear business division switches routers ablewiring aps project was used to define process for future tech refreshes led multiple parallel tracks in transformative initiatives that include development and deployment of technical solutions lan wan vlan wlan juniper firewalls cisco devices cisco tandberg telepresence voip and working with local electrical companies lec to install ip circuits led firewall implementation project consisted of analyzing network traffic and implementing lockdown policy to improve network security day to day management and oversight of implementation and execution efforts for all tsg managed global infrastructures including project planning developing requirements documentation scheduling communication issue resolution and overall leadership of the engineers implementing the various tasks involved with bringing new global applications into ges global infrastructures in the us asiapacific and europemiddle east collaborated on 3rd party vendor installations for video network implementations performed business analysis duties to gather preliminary requirements to work toward projectend solution network rcdd engineers and project team it project manager to company name city state managed all aspects of infrastructurenetwork project management needs for client base oversaw it projects with circuit and hardware installation acted as a liaison between both internal and external clients and technical staff such as access delivery provisioning and equipment vendors eliminate duplication and simplify processes and created escalation path to eliminatereduce delays tracked all milestones associated with project lifecycle from presales rfp advisement to postsales turnup scheduling and first invoice billing managed all data and wireless products voip sprintlink frame relay frame relay dedicated ip services dsl 3g and 4g products managed all voice services such as knowledge of t1 t3 dsl x sip trucking and frame relay services escalated when needed to ilec and clec providers to ensure timely local loop delivery education master of business administration walden university city state project management certificate course clayton state university city state bachelor of business administration international business marketing american american intercontinental university city state international business marketing skills lte cell tower lanwan ethernet 4g vmware netapp f5 3g advisement aps army billing budgets business analysis business case case management change management cisco hardware installation network systems consulting contract negotiations client clients delivery documentation dsl compliance financial management firewalls firewall firstaid frame relay product life cycle sdlc full life cycle functional hippa immunizations information technology instructor ip lan leadership lifesupport managing meetings mentor access ms project sharepoint network integration network security network policies presentations processes procurement program management project management project planning rfp routers sales scheduling software development strategy switches t1 telecommunication therapy triage upgrades vendor management video videoconferencing visio voip wan wiring x | 6 |
senior vicepresident and chief information officer core accomplishments strategized with various areas of business to develop a proof of concept with an international financial company headed by a worldrenowned nobel peace prize winner to establish the principle of microlending for low income immigrant families professional experience senior vicepresident and chief information officer to current company name － city state industry expert in a wide variety of technology systems business applications and it service management primary focus network security and it operational management using the fundamentals of scalar designarchitecture and business process improvement create living technology that supports strategic vision and goals as well as growing customer needs instituted a technology roadmap to guide the it department with proper business alignment to create measurable efficient and sustainable technology for goodwills various business verticals retail and ecommerce employment and contracts mission services outsourced selected portions of the it process to facilitate the development of additional operational efficiencies to improve the technology infrastructure designed and collaborated with architects engineers and industry technology leaders in the build and operation of second generation data centers and collocated sites designed a business continuity strategy that incorporates all critical aspects of the business to ensure the business remains solvent in the event of service interruption or significant business disruption improved it spend through proper fulfillment and procurement process provisioning capex and opex improvements realized to ease the associated costs of technology growth proper sourcing of selected areas of the it business process through staff augmentation outsourcing insourcing and nearshore opportunities to improve it effectiveness and service delivery provided guidance and expertise on various panels as well as interviewed by various media outlets and corporations for casestudies and dialogues around strategic it cio magazine fierce cio cio zone enterprise mobility enterprise cio forums cio summit cdw cdm cisco splashtop veeam airwatch quantum technologies zdnet vicepresident information technology to company name － city state designed a system to overhaul the entire information gathering and distribution process through the use of portal technology streamlined operations and in doing so foster an atmosphere of empowerment and accountability using the principles of enterprise resource planning outsourced selected portions of the it process to facilitate the development of additional operational efficiencies to improve the technology infrastructure reduce costs improve effectiveness and sharpen internal focus on development activities developed a managed print service mps program with a multifunction printer network to produce copy print email efile and scan at stations within key departments as part of a preliminary document management system the mps significantly reduced costs for developing print materials over traditional copy machine equipment as the roi was seen within months versus years strategized with various areas of business to develop a proof of concept with an international financial company headed by a worldrenowned nobel peace prize winner to establish the principle of microlending for low income immigrant families authored a case study to review nonprofit technologies this study was based on a review of industry leading technologies in comparison to goodwills retention policy as it related to the disaster recovery policybusiness continuity plan realized a savings over the cost of the equipment technology visionary developed the roi gained approval and then guided the development and subsequent redevelopment of a homegrown case management application to improve the future state of mission service and employment business verticals this application has been a proven leader among competitors technology visionary engineered the platform to support goodwills first blade server and data deduplication technology as well as server virtualization to increase performance and availability while reducing management overhead the forerunner to some of the technologies widely used by fortune companies from that time until now managersenior network engineer information technology to company name － city state challenged to secure and improve reliability of wide area network and all future business expansions sites chief architect designed and implemented corporatewide platformindependent personal information manager pim with microsoft exchangeoutlook to replace novell based pegasus email system strategic visionary chief architect designed and implemented the process of a tiered inplace migration from novell netware to ms windows transitioned from netware directory service to microsoft active directory service migrated user and group accounts transitioned from novell based wan to an active directory domain forest migrated file and print services redesigned proprietary databases responsible for overall performance and availability of all aspects of the network analyze network and design upgradeschanges as needed assess the companys current and future network needs using scalable systems responsible for all aspects of email group oversee the design development release and maintenance of email application systems responsible for all aspects software and hardware of organizations network systems recommend implement and maintain network architectures lan and wan assist in the development and maintenance of network communications use knowledge of lanwan systems to help plan and install internal and external networks test and evaluate network systems to eliminate problems and make improvements network administrator to company name － city state network administration install configure and maintain organizations network build networks and maintain external and internal web presence administer the networks perform system backups on its internal and external web network servers design and support server systems and supporting software support monitor test and troubleshoot hardware and software problems pertaining to lan install configure and repair workstations provide end users support for all lanbased applications education bachelor of arts geography state university of new york at stony brook － city state us certifications affiliations bachelor of arts sociology bachelor of science biochemistry associates geography state university of new york at stony brook stony brook new york certifications microsoft certified systems engineer certified information systems security professional cissp certified ethical hacker ceh v8 information technology infrastructure library foundations goodwill industries international executive development program graduate mobile enterprise executive panelist gartner summit panelist enterprise cio forum contributor wall street journal cio contributor candidate skills business continuity technology infrastructure file lan architecture business process improvement cdm cisco contracts ecommerce fulfillment network security opex process improvement procurement provisioning retail retail marketing security case management copy machine disaster recovery document management enterprise resource planning increase lending operations roi server virtualization virtualization active directory databases directory service engineer exchange lanwan maintenance microsoft exchange netware novell outlook backups its network administration workstations certified information systems security professional cissp information technology infrastructure library itil journal systems engineer systems security biochemistry | 2 |
hr manager summary human resources manager extensive background in administrative duties including experience in implementing staff development and training mediation conflict resolution benefits and compensation training hr records management hr policies development and legal compliancedemonstrated success in developing teambuilding programs and writing personnel manuals coordinating special programs job descriptions and online state mandated training highlights university eventsspecial programs prepare agendas fmlaadaeeowc mediation advocacy hris technologies tesol teacher for university staff employee relations web design using reddot and sharepoint hr programproject management microsoft office suites orientation onboarding training development performance management organizational development hr policies procedures publisherindesignquark accomplishments enjoy 5k runswalks of note professional development complete ongoing training in the areas of compensation and benefits employee and labor relations leaves of absence customer service supervisory training and workplace safetysecurity created publications and advertisements for twu and thehra conferences invited as guest speaker for staff development days on the twu houston campus and several affiliated conferences developed online state mandated training for twu employees experience hr manager to current company name city state perform professional administrative work involving the development administration and coordination of a comprehensive series of training and development opportunities for university staff and faculty work is performed with considerable independent judgment and wide latitude under the limited supervision of the director of human resources professional services key results perform professional administrative work involving the development administration and coordination of a comprehensive series of training and development opportunities for university staff and faculty implementation of tesol program teaching english to speakers of other languages conduct exit interviews with staff employees and develops procedures for resolving problems discovered through exit interviews responsible for implementation maintenance and training for the staff performance evaluation system coordinate service awards staff awards and retirement recognition programs responsible for the coordination of new employee orientation maintain the calendar plan for scheduling special events training schedules and new employee orientation schedules web spinner for human resources newsletters using reddot and sharepoint responsible for establishing job standards for subordinate staff and effectively evaluation staff under charge manage and prioritize additional tasks that have been assigned by associate vice president hr representative iii to company name city state promoted to fulfill a broad range of hr functions including training employees on newly implemented peoplesoft time and labor module administering their fmla program and managing hr records key results trained over time keepers on time keeping techniques and best practices conducting workshops and oneonone coaching sessions that contributed to a successful implementation of peoplesoft leadership development training for faculty and staff translated and facilitated training in spanish designed and refined course material to the needs of specific departments assisted in coordination of special programsevents restaurant manager trainer to company name city state responsible for the overall business performance of managing the restaurant and training all new employees key results encouraged guests satisfaction special events responsible for hiring and training wait staff bar staff and kitchen staff translated and facilitated training in spanish designed and refined training material to the needs of specific areas assisted in maintaining the quality and standard of food health service and safety education bachelor of science bs sociology texas womans university city state sociology affiliations society for human resource management shrm north texas society for human resource management ntshrm texas higher education in human resources association thehra international tefl and tesol training membership ittt denton high school girls softball association skills ada administrative skills administrative coaching employee relations training employees english special events hiring hris human resources hr indesign leadership development director managing mediation microsoft office suites publisher sharepoint newsletters organizational development peoplesoft performance management policies project management quality quark managing the restaurant safety scheduling spanish supervision teacher teaching training material web design workshops | 0 |
logistics technician professional summary driven compassionate and allround health care professional with over year practical experience in different paced environment including supply chain management pharmaceutical and research analysis accountable motivated and responsible with a strong focus on dynamic health care delivery that works environmental microbiology food microbiology medical microbiology molecular biology immunology microbial physiology and metabolism proven patience and selfdiscipline confident public speaker conflict resolution personal and professional integrity relationship and team building government relations knowledge cultural awareness and sensitivity critical thinking proficiency fund raising and major donor development effectively influences others hardworking professional summary education and training experience logistics technician december to october company name － city state managed material management activities and systems involved in requirements determination inventory control and receipt storage and issues of supplies and equipment computed requirement determined allowance and researched and identified material requirements performed inventories and ensured timely correction of discrepancies inspected and evaluated inventory management activities developed methods and improved procedures for storing property coordinated with maintenance activities on repairable component actions planned and scheduled material storage and distribution activities acted as a subject matter expert to the commander on the operation of material management systems and operations processed information retrievals using supply system databases developed database retrieval scripts for material management support analysis controlled and operated the remote processing station rps and remote terminal hardware under the standard base supply system sbss customer carepublic relation march to october company name － city state actively involved in customer satisfaction services analyzed company activities and data to properly assess risk management and improve services led branch in customer services and insurance package sale laboratoryresearch assistant august to october company name ibadan oyo state conducted laboratory screen house and field experiments conducted sampling with guidance from research associatemanager maintained a sterile work environment in preparation for and during laboratory work ensured proper organization of isolates in cold storage and work areas conducted other assignment as assigned by supervisors carried out microbiology work involving sample preparation organism isolations isolate storage media preparation ensured proper sampling labeling organization of work area kept proper records and ensure proper data entry into field and laboratory books intern february to july company name － city monitored production and system control in the organization successfully carried out drug processing and packaging procedures ensured quality assurance and engaged in practical laboratory analysis of several company production to test for nafdac compliance regulation inspected industrial equipment professional experience participated in different team projects education public health mental health national university － city state united states public health mental health study focused on community and public health health and human services healthservice policy global health environmental health psychosocial epidemiologyepidemiology and biostatistics bachelor of science healthcare management park university － city state united states healthcare management study focused on principles of accounting economics financial management human resource management principles of management organizational behavior business law principles of marketing legal issues of health care and quantitative research methods associate of arts air university － city state united states logisticsstudy focused on supply management material storage and distribution logistics automated systems logistics maintenance system and stock control bachelor of science ladoke akintola university － state nigeria applied biology microbiologystudy focused on environmental pollution environmental pollution certifications microsoft certified professional mcpsql database administratorsap business objectbusiness intelligence inview skills accounting business intelligence business law hardware customer satisfaction customer services data entry databases database economics financial management human resource insurance inventory management inventory control legal logistics marketing microsoft certified professional mcp organizational packaging quality assurance requirement research risk management sap scripts sql stock control view | 8 |
manager of finance summary experienced certified public accountant cpa with extensive financial and audit experience i have a proven track record to improve monthly financial close processes analyze financial results for areas of opportunity and audit financial activities to identify potential financial misstatements and internal control weaknesses strengths includefinancial analysis reporting financial managementbudget preparation management revenue managementhighly organized detailoriented strong interpersonal skills experience manager of finance january to current company name － city state prepare and manage an annual operating budget of million gross revenue and annual capital budget of oversee financial operations for annual expenses totaling million oversee the daily billing and collection activities with employees for annual patient days of prepare and consolidate hospice monthly financial results and input into the lawson general ledger system for consolidation with the financial results of the trihealth organization analyze financial operations to identify opportunities to increase revenue and reduce cost provide financial updates to senior management hospice board of trustees and the hospice finance committee provide financial guidance leadership to individual unit managers business director ii january to january company name － city state prepared and managed annual operating budget of million gross revenue and ftes for neonatal intensive care unit nicu along with million gross revenue and ftes for other departments managed expenses totaling approximately million monitored nicu monthly productivity metrics prepared and managed capital budget totaling analyzed and monitored monthly financial performance and evaluate variances managed physician professional fee billing for approximately charges totaling approximately million for regional hospitals reduced physician professional fee charge entry to billing days from to business days director of finance january to january company name － city state reduced monthly financial closing process from to business days managed daily operations of the finance department with employees and assisted with managing all financial operations of the hospital assisted with preparation of the annual operating budget for a bed hospital with gross patient revenue totaling approximately million facilitated external audit activities for years with no significant findings implemented the lawson general ledger system assistant cfo january to january company name － city state prepared monthly journal entries reviewed monthly financial results for accuracy and validity and prepared monthly financial schedules for submission to corporate office worked closely with hospital managers to prepare annual operating and capital budgets for bed hospital with gross revenue totaling approximately billion assisted the cfo in managing the daily operations of the finance department and the hospital facilitated completion of external internal audits and developed processes to correct audit issues director of decision support controller of emory january to january company name － city state coordinated the hospital monthly financial close activities managed daily operations of the accounting department including direction to the staff to ensure department and hospital goals were met assisted in analysis and maintenance of hospital staffing levels and productivity assisted the cfo in managing the day to day financial operations of the hospital assisted with annual operating and capital budget processes maintained accuracy and integrity of the alliance for decision support system a fullyintegrated cost accounting and managed care contract modeling system for hospitals utilizing the decision support system performed financial analysis of hospital operations for hospitals including detailed cost information managed care contract information physician profiling and utilization analyzes director company name － city state office instrumental in planning coordinating and implementing sarbanesoxley section test strategy for hospital level processes for approximately hospitals managed annual audit plan and processes related to areas of payroll service centers and physician services created reports of audit results and communicated audit issues to company management oversaw hospital financial audits and evaluated the audit supervisors performance manager company name － city state office supervised and directed the daily progress of audits by managing staff performance discussed audit issues and findings with audit engagement team and hospital managementpresented audit findings and recommendations to hospital senior managementreviewed audit memoranda and working papers for technical accuracy and completenessprepared and conducted performance evaluations for staff assigned to audit engagementsprepared engagement memoranda working papers and summary audit reportsprevious employment history available upon request education bachelor of science accounting university of south carolina － city state accounting certified public accountant cpastate of south carolina skills accounting audit reports billing budgets budget closing cost accounting certified public accountant cpa decision support direction senior management finance financial financial analysis financial audits financial operations general ledger hospice internal audits lawson leadership managing office modeling monthly financial close payroll processes progress sarbanesoxley staffing strategy supervisor | 15 |
safety manager summary safety manager with years construction management experience he is responsible for the safety compliance of the project and all subcontractors he brings extensive experience in various types of construction projects and is currently serving as a safety manager on a power delivery project in southeast texas he has also served as the environmental compliance manager on a usaid funded project overseas and has proven leadership abilities while serving multiple overseas tours with the u s marine corps highlights ms office proficient organized and detailoriented superb management skills site safety coordinator safe job site setup chst certification osha hour osha hazwoper first aidcpraed trainer nccer certification accomplishments over safe man hours over several projects awarded a safety recognition from the usace jacksonville fl district awarded a navy achievement medal while in afghanistan awarded an army commendation medal while in iraq experience safety manager september company name － city state responsible for overall safety and compliance with local state and federal regulations on the project to include subcontractors project includes one new build power substation upgrades to other substations and construction of miles of transmission lines construction manager october to august company name － city state omaha lead project soil sampling and preparation community relations and site sketches smalley piper project oversight of water treatment plant construction temporary several other small sampling events and construction projects environmental compliance manager september to october company name － city state his responsibilities included oversight of the projects environmental impact on the local communities to include the following develop and implement an environmental management and mitigation plan emmp for four project sites develop and submit reports to usaid pertaining to the implementation of the emmp and any actual or potential environmental hazards pertaining to the construction process develop and implement a training plan for all expatriates and local staff oversee the construction of a 450m3 containment cell for the disposal of pcb impacted soils construction manager march to september company name － city state his responsibilities included oversight of the project and all subcontractors on longterm remediation projects to include the following perform the duties of the site safety officer daily safetytailgate meetings inspections etc provide the daily quality control reports to internal and external clients the collection of the perimeter air monitoring samples for various contaminant analysis as well the daily collection of particulate data utilizing various sampling apparatus maintain the daily site logbook and all paperwork associated with materials and equipment to include manifesting of trucks track and maintain all contractor data for epa records and to utilize for the construction completion report provide technical assistance to the contractor as it pertains to the remedial design assist with all community relations issues that arise involving the site oversight of all construction activities including demolition excavation and restoration gunnery sergeante february to march company name － city state gunnery sergeant e retired supervised subordinate marines while acting as the avionics division chief personnel work center supervisor personnel and shift supervisor personnel awarded the navy achievement medal for the management of a combat flown flag program in afghanistan processed over requests for flags and produced over in profit from the program during a month deployment to pay for junior marines tickets to the marine corps birthday ball in awarded the army commendation medal for outstanding leadership and production in the intelligence section of third army while in kuwait in completed non resident courses in leadership training through the u s marine corps while a sergeant and again as a staff sergeant also completed a resident course while a staff sergeant served in the following combat operations operations desert shielddesert storm operation southern watch operation enduring freedom bagram afghanistan and operation iraqi freedom camp arifjan kuwait and baghdad iraq education bs occupational safety and health columbia southern university － city state usa expected graduation june skills community relations construction management environmental management leadership safety management supervisor | 19 |
agriculture advisor and language officer professional summary i successfully completed the years course in agriculture from nangarhar agriculture faculty in and have studied english and computer software program for months at oxford english and computer center jalalabad city i worked as agriculture advisor language officer with provincial reconstruction team usa for afghanistan agriculture development team usa for afghanistan prtadt office and as part of work mandate have gained familiarity and good relationship with local authorities members of provincial assembly and directorates of line ministries participated in different meetings ie provincial development council private sector development technical working group meetings held at provincial level to improve life standards of our community and bring prosperity through implementation of developmental programs filed visit collection of agriculture data monitoring of agriculture projects in addition i have a valuable experience of working as an agriculture coordinator which gave me an opportunity as part of management body to establish adequate support at the community level for the project policies and activities to ensure community participation at all levels traveled to different districts and provinces of the country identify weaknesses and problems during the implementation process and propose appropriate solutions to avoid conflicts social political and cultural attended months training on agriculture new technology in us kansas state furthermore i have participated in several trainings and seminars inside and outside the country including projects planning cycle projects implementation logical framework analysis conducted numerous capacity building and training workshops on various subjects for nangarhar agriculture university students including business development marketing field hands on trainings communication skill and many other food safety and sanitation related issues and have delivered many constructive presentations on different occasions since i have good knowledge of my society and a valuable experience of work at different managerial levels national and international organizations working in community development capacity building agriculture marketing and business i believe i am qualified for the mentioned position core qualifications microsoft package word excel power point installation internet related tasks english pashtodari typing experience jan to jan work as language officer with ipcbs international police coordination board kabul afghanistan responsibilities performing translations from english to pashtodari of various documents presentations letter reports minutes etc simultaneous translations in ipcbs meetings undertaking any other tasks required by the head of ipcbs agriculture advisor and language officer jan to jan laghman prtadt responsibilities establish and maintain strong coordination and good communication channels with governmental as well as non government organizations working for growth of the private sector of afghanistan worked strategic planning with dail office assist dail department of irrigation agriculture and livestock staff for annual planning attend and represent prtadt in relevant meetings and workshops out of the organization at provincial level preparing module need assessment based arrangement of training plan and materials for nangarhar university agriculture students assist and guide dail research department in needs assessments assist the dail research department in assessing the needs of staff for short medium and long term trainings cooperate closely with dial department of irrigation agriculture and livestock office staff in technical and managerial affairs train nangarhar university agriculture faculty students practically in the field train women affair department staff and poor family regarding home gardening and kitchen gardening translate agriculture guidelines and project technical formats in to local languages as required prepared training materials to dail staff and farmers provincial manager jan to jan work as with brac education program for afghanistan responsibilities prepare and implement plan for concerned areas and implement the concerned project activities according to the approved annual work plan supervise the staff and schooling activities in the concerned areas according to the plan take special steps for the development of the female staff build positive and competitive mindset of the staff overall responsible for preparing and submitting all kinds of reports to central office and communicate coordinate with related provincial level offices take necessary steps for enhancing the capacity of the staff in order to administer the all project activities effectively plant protection manager jan to jan company name provided improved seed to farmers worked with farmers on the field to control plant disease gave refresh courses about plant disease to farmers record all plant diseases reports from all districts managed all state agriculture properties for cultivation education bsc hons degree agriculture nangarhar university agriculture baccalaureate from nangarhar high school afghanistan accomplishments driving of small vehicles courses attended training on agriculture new technology usa kansas state studied up to advance two in oxford english language center jalalabad teacher training program in oxford english language center jalalabad conversation class in oxford english language center jalalabad travels and visits to kansas state america as member of an official delegation to participate in a workshop on improvement of agriculture and delivered a presentation of afghanistan agriculture on october i have received recommendations and appreciation letters from different government and nongovernments organizations for the good performance personal information i submit my cv for your kind consideration and hope to hear from you for an interviewbest regards languages fluency in pashto dari english and ordo skills competitive english government irrigation managerial materials meetings excel office power point word police presentations research strategic planning training materials translations typing workshops additional information i submit my cv for your kind consideration and hope to hear from you for an interviewbest regards fayaz ahmad sardarpersonal informationmarried status married usa green card holder | 8 |
fulfillment advocate summary guadalajara jalisco mexico with a year experience on the manufacturing and it companies and knowing materials financesales and supply chain processes where my concern is being in constantly growing today i would like to bring my expertise together with my strong analytical capabilities and excellent communication skills to international company with customer focus i have no fear for changes and that is why i would like to learn new processes and being involved in new areas in order to be a multi skill person that faces every situation with the right knowledge i believe that my substantial skills on materials and finance areas could be seen as valuable assets and would be very helpful in achieving of many business objectives highlights people management finance manufacturing process order entry backlog management customer relationship microsoft office erp sapbaanoracle 4th shift eclipsepricing program accomplishments created critical backlog tracking and improve ontime delivery customer issues and safety statistics kept inventory by system architecture migration from oracle to baan v baan iv to baan v increased services penetration rate from to inventory reduced project from desktops linux converstion into windows experience to current fulfillment advocate company name － city state liaison between sales factory planning customer and logistics coordinate with order management for billing billing accuracy business partner management backlog management customer relationship supply analysis orde entry to business operation analyst company name － city state liaison between sales and customer for analyze the best option for customer customization services coordination and execution for customer services from second touchrework areamanufacturing site coordinate second touch operations such as forecasting production plan process improvements analysis of backlog management responsible for 2nd touch area p people management people shifts suppliers relationship to cssm customer sales support manager company name － city state pricing update new orderable items creation customer relationship anticipates and communicates product pricing updates ensures setup and maintenance of contracts ps utilizes configuration tools to develop valid configurations meeting sales customer reqs create submit manage lifecycle maintenance of pn proactively manages eol npi in offering and catalog propose alternatives for eol products drive catalog setup maintenance in line with sales and customer requirements to inventory control team lead company name － city state inventory control supervision customer service new projects implementation purchase and sales management people management supervise train and provide support to the hubs specialist in charge drive the monthend closing process at end of period ensuring that all hubs specialist complete all their month end close tasks and to detect any issue regarding receipts and sales develop and organize the agenda and work plan for physical inventory at different warehouses in us such as coordinate the process of claim to recover part of the discrepancies reported by the warehouse contact coordinate and follow up for all new set ups within the vmi vendor management inventory schema projects involved to cost accountant company name － city state general ledger inventory control cost analysis customer servicepl expenses analysis revenue recognition financial and fiscal statement preparation presentation and accounting reviews costs control for distribution companies in us europe and mex intercompany financial customer service us gaap knowledge sox audit vmi financial flows set up ppv monitoring and handling expenses analysis pl and balance sheet reconciliation overall inventory control for finance and logistics process to inventory controller hub specalist company name － city state purchase management inventory control customer service sales order management overall inventory control distribution centers logistics criteria management exw ddp ddu flextronics supply chain responsibility purchase sales return orders rma rtv ppv management forecast and cycle count analysis keep the inventory accuracy sales order management purchase order management to replenishment coordinator company name － city state vmi management supply chain management inventory control work with buying staff and store operations to identify salesinventory opportunities confer with vendor contacts to obtain favorable and timely deliveries as well as the best possible pricing waterfall forecast analysis inventory planning supply negotiation vmismi program jit scenario negotiation trough 3pls and in plant store hardware and packing suppliers setup trough ips and tents outside of production buldings for direct point of use delivery supply chain management education diplomado cost accounting university of guadalajara － city state mexico bachelors degree international business university of guadalajara － city state mexico personal information languages english portugues skills customer service self starter team player analytics additional information | 4 |
lead piping designer summary senior mechanical piping designer with over years of progressive design experience in the petrochemical industry this experience has been gained on a variety of projects petrochemical lpg storage facility polyethylene plants pipeline pumping and metering stations pulp paper mill facilities sulfur recovery units storage tanks and fire water systems experience lead piping designer to company name city state lead piping design efforts on the enterprise front range pipeline project utilizing cadworx updated biweekly progress status reports attended meetings with the clients took meeting notes tracked and implemented action items the project ran through states beginning at kiowa colorado and ending at skellytown texas with sites including pumping stations and metering stations assisted with the developing of line list tiein list equipment arrangements pfds and pids during fel2 phase of projects developed piping manhour estimates and schedules for fel3 and detailed design phases of projects principal piping designer to company name city state developed line list tiein list equipment arrangements pfds and pids developed piping manhour estimates and schedules updated biweekly progress status reports attended meetings with the clients took meeting notes tracked and initiated action items lead a team of piping designers using cadworx to model the alky arn scrubber replacement project at prsi in pasadena texas also lead the sterling chemicals water neutralization system whip lite project this project was modeled using bentley autoplant principal piping designer to company name city state lead a team of piping designers to develop a detailed design estimate for the clean fuels project vapor recovery system at the big west oil company refinery in bakersfield california principal piping designer to company name city state developed 2d piping plans for the main fractionator tower piping modifications on the exxonmobil refinery btrf dcu debottleneck project checked vendor drawings for internal interferences took over the lead piping designer position to close out the project wrote change order variances organized purged and created record pdfs to deliver to the client senior piping designer to company name city state designed miscellaneous maintenance projects including drumming manifold modifications at the coatings unit performed field survey routings and shoot elevations developed piping estimate to replace the obsolete cas pumps at the coatings unit lead piping designer to company name city state lead a team of piping designers to relocate a hcukht unit from california to the sinclair refinery in sinclair wyoming visited the site during construction to assist in the replacement of piping that failed inspection due to rapid unit shutdown damage lead piping designer to company name city state lead the premcor task force for the premcor refinery in port arthur texas developed manpower scheduling pids equipment layout field verification and supervised design drafting and checking also lead a team of designers at the motiva enterprises refinery in port arthur texas on the sru4 cope burner project this project required installation of new equipment prior to removal of the existing burner furnace steam boiler and condenser in order to limit the turnaround to two weeks sr piping designer to company name city state lead a team of designers on the htu revamp project simultaneously supervising a second team to include tieins for a new lube train to be built adjacent to the htu and repurpose existing equipment inside the battery limits of the htu served as liaison between matrix engineering motiva and petrocon followed construction for year on the lcdu lube train project site sr piping designer to company name city state developed equipment location plans to replace existing butane spheres and add new butane storage spheres in the south tank farm for the butane storage facilities at motiva refinery sr piping designer to company name city state designed and prepared piping drawings for various firewater systems at mobil oil refinery in beaumont texas sr piping designer to company name city state designed and drafted piping mechanical structural steel and foundations for various maintenance projects and plant expansion also drafted electrical and instrumentation drawings performed field surveys and shoot elevations piping designer to company name city state developed pids for fuel gas conversion of gas fired boilers designed piping and structural steel layouts piping designer to company name city state designed and drafted piping mechanical structural steel and foundations for various maintenance projects and plant expansion also drafted electrical and instrumentation drawings performed field surveys and shoot elevations education piping designing diploma design drafting chenier business college city state design drafting skills autocad bentley autoplant cadworx autodesk vault navisworks microstation flexcad microsoft word excel outlook powerpoint and access | 1 |
cad designer skills catia v5 solidworks inventor proe wildfire creo gdt production floor support design for manufacturability supplier support professional experience april to current company name city state cad designer team member in engine peripheral group 3d design and creation of 2d drawings using creo process engineering change notices in teamcenter pdm and jd edwards software create complex models of engine intakes exhausts style covers etc using surfacing hose routings of engine fluid systems assembly prints prototype build support completed one week advanced surfacing training september to march city state oshkosh defense senior designer team member in armor and survivability group 3d design and creation of 2d drawings using catia v5 pro engineer wildfire and creo process engineering change notices in smarteam pdm and jd edwards software utilized gdt and carried out tolerance stack ups on complex weldments and assemblies utilized catia kinematics work bench to create and prove out various mechanical assemblies such as four bar linkages automotive latches and control cables worked extensively on matv and fmtv truck program proposals worked in two person design team to design fmtv truck cab shell designed numerous aftermarket armor kits in production and fielded on military trucks extensive experience supporting prototype builds and helping production floor launch new products surface modeling of stamped sheet metal parts and plastic parts 3d modeling in large assemblies complete trucks june to august company name city state project engineertechnical customer service representative responsible for cradle to grave design of aftermarket and oem motorcycle accessories specialized in sheet metal and tubing products 3d design using solidworks and inventor 2d drawings using solidworks autocad and inventor responsible for hand fabrication of prototype parts using shop and production machines responsible for design and fabrication of all production tooling and fixtures responsible for finish requirements of parts such as polishing chrome powder coating etc managed production employees during prototype and production stages of projects traveled to trade shows to receive feedback on products and assist sales staff february to may company name city state payroll auditor analyze and fix payroll errors for the chicago public school district use of various computer databases education and training mount mercy college city state usa bachelor of science mathematics mathematics college of dupage city state usa associate of science skills 3d design 3dmodeling assembly autocad automotive cables catia databases jd edwards market mechanical modeling payroll pdm proe pro engineer process engineering proposals sales shell solidworks trade shows | 1 |
community advocate summary dedicated and focused community advocate who excels at prioritizing completing multiple tasks simultaneously and following through to achieve project goals seeking a role of increased responsibility and authority certifications cpr and first aid highlights active listening skills time management courteous demeanor detailoriented energetic work attitude telecommunication skills sharp problem solver adaptive team player strong organizational skills customer service expert flexible schedule experience community advocate nov to current company name － city state made it my goal to promote the independence of disabled individuals managed daily office operations and maintenance of community and consumer relations offeredexceptional customer service to differentiate and promote the companybrand collaborated with customer service team membersto give exceptional servicethroughout the entire educational and joyfulexperience balanced the needs ofmultiple customers simultaneously in a fastpaced retail environment communicatedfairplex policy violations to the leadershipteam in a timely manner offered directionand gave constructive feedback to motivate teammembers held each team member accountable for achieving brand andperformance goals built and maintained effective relationships with peers andupper management lead human resource recruiter may to jan company name － city state answered customers questions and addressedproblems and complaints in person and viaphone helped customers selectproducts that best fit their personal needs maintained visually appealing and effectivedisplays for the entire office offeredexceptional customer service to differentiateand promote the company brand builtcustomer confidence by actively listening totheir concerns and giving appropriatefeedback offered direction and gaveconstructive feedback to motivate teammembers held each team memberaccountable for achieving brand and performancegoals built and maintainedeffective relationships with peers and uppermanagement exhibit creator aug to oct company name － city state maintained visually appealing and effectivedisplays for the entire building offered exceptional customer service todifferentiate and promote the companybrand collaborated with customer service teammembers to give exceptional servicethroughoutthe entire educational and joyful experience balanced the needs ofmultiple customers simultaneously in afastpaced retail environment communicatedfairplexpolicy violations to the leadership team in a timely manner offered directionand gaveconstructive feedback to motivate team members held each team member education and training dietetics calpoly pomona － city state usa minor in psychology associate of science social and behavioral sciences citrus college － city state usa minor in psychology high school diploma general charter oak high school － city state usa skills filing professional and friendly careful and active listener multitasking | 4 |
senior customer service advocate professional profile over ten years of management and customers services skills in retail and call center environment expert computing and technology skills in multiple software applications qualifications leadership sales writing communications customer service training counseling client support multitasking professional microsoft office relevant experience increased client engagement in all active health products and services sales by each quarter experience senior customer service advocate october to november company name － city state provides daily leadership to customer service staff identifies system and workflow improvements to enhance the teams efficiency handles telephone and written correspondence from varied sources explains customermember specific plan of benefits along with members responsibilities in accordance with contracted arrangements documents and tracks all member contacts events and outcomes via appropriate systems accesses information from a variety of systems and references including contracting and network system shift supervisor august to october company name － city state completed day to day operation of the store such as overseeing staff responded to customer inquiries and complaints directed and supervised employees engaged in sales inventorytaking reconciling cash receipts or in performing services for customers monitored sales activities to ensure that customers receive satisfactory service and quality goods assigned employees to specific duties manager of parts sales december to july company name － city state resolved customer complaints regarding services products or personnel monitored sales staff performance to ensure that goals are met conferred with company officials to develop methods and procedures to increased sales expand markets and promote business determined replacement parts required according to inspections of old parts examined returned parts for defects and exchange defective parts or refunded money sales consultant october to june company name － city state •assessed nutritional needs diet restrictions and current health plans to develop and implement dietarycare plans and provide nutritional counseling •consulted with physicians and health care personnel to determine nutritional needs and diet restrictions of patient or client •counseled individuals and groups on basic rules of good nutrition healthy eating habits and nutrition monitoring to improve their quality of life •developed curriculum and prepare manuals visual aids course outlines and other materials used in teaching recovery specialist january to january company name － city state received payments and post amounts paid to customer accounts located and monitored overdue accounts using computers and a variety of automated systems recorded information about financial status of customers and status of collection efforts located and notified customers of delinquent accounts by advised customers of necessary actions and strategies for debt repayment skilled in persuading customers to pay amounts due on credit accounts damaged claims or nonpayable checks or to return merchandise branch manager january to january company name － city state supervised all daily operations of the branch which included hiring firing and maintaining of personnel staff training and schedules established and maintain relationships with individuals and businesses examined evaluated and processed loan applications reviewed collection reports to determine the status of collections and the amounts of outstanding balances responded to all customer complaints and resolved any problems ensured the highest level of customer service branch manager january to january company name － city state supervised all daily operations of the branch which included hiring firing and maintaining of personnel staff training and schedules established and maintain relationships with individuals and businesses examined evaluated and processed loan applications reviewed collection reports to determine the status of collections and the amounts of outstanding balances responded to all customer complaints and resolved any problems ensured the highest level of customer service sr appeal complaints analysts november to current company name － city state review research and respond to complaints within the required time frame established by the better business bureaureview research and respond to regulatory complaints including cfpb state attorney general office and other regulatory agencies ensure received complaints are documented and recorded on the appropriate spreadsheets provide weekly analyst identifying trends by type state and client validate and verify complaints and answered in timely fashion with the appropriate responses identify high risk or problematic complaints and notify compliance management team complete call reviews determine if any disciplinary action should be taken provide coordination for compliance and regulatory related projects effectively communicate levels of risk to specific departments ability to advise senior management on any regulatory charges that may affect risk and provide recommendations to mitigate the potential risk coordinate with legal team to ensure aware of potential cross over between complaints and adls or lawsuits collaborate with compliance management team to ensure that the entire company is aware of compliance requirements and issues support the director of compliance vp of compliance and chief compliance officer in their roles and daily task education bachelors degree business administration may strayer university － city state usa mba health services administration strayer university － city state united states skills basic benefits cash receipts counseling credit client customer service staff training financial firing hiring inventory leadership materials exchange money network personnel quality reconciling sales teaching telephone workflow written | 4 |
store chef executive profile restaurant professional executive chef sous chef chef manager position proponent leader in healthy cuisine and passionate food service star diamond resorts hotels spa country club customer service team educator multi unit manager skill highlights leadershipcommunication skills budgeting expertise employee relations human resources new product delivery negotiations expert core accomplishments dining clients krogers supermarket nutritional menu development and recipe analysis for improved health results for longterm stay guests developed chef training programs teaching healthy cooking techniques healthpromoting ingredient selection and how to build the foundations of a healthy lifestyle of image options professional experience april to current store chef duties including menu development one on one consultation with customer designing menus as well as work scheduling complete budget for bistro food outlet on and off campus catering successful menu development and execution for clientele resulting in business increase over month prior emphasis on light fare highlighting locally grown ingredients and regional flavors implement staff training program including task competency indexing for increased labor efficiency flavor development cooking techniques and food presentation concepts inventory handling management and rotation in accordance with haccp food cost controls and food quality standards july to january company name executive chef delivers strong operational performance by executing against sodexo and regulatory agency standards and programs continually monitoring operations and completing assessments and necessary action plans to provide optimal food quality and meal service drives customer satisfaction and maintains client relationships through rounding ensures compliance to food safety sanitation and overall workplace safety standards supervises staffs trains conducts applicable rounding and manages the performance of the department to include the food service supervisors andor front line staff regarding food presentation quality cost control and food safety and sanitation manages and controls resources and materials to ensure quality adequacy of supply and cost control within budgetary guidelines responsible for managing the process of purchasing receiving scheduling inventory control and managing food production activities in compliance with sodexo food production systems assist in menu planning precosting and postcosting may to january company name city state executive chef food service manager premium menu design recipe development culinary education for kitchen staff out lining events live cooking demonstrations pairing events and upscale private catering functions for doctor and executive broad culinary nutrition consultant for health improvement results for all patient and staff successful design and implementation of menu that promotes conscious cuisine standards in culinary help development nutritional standards all food outlets high positive guest feedback surveys and sales increase over year period implemented purchasing protocol and procedures resulting in securing competitive pricing from purveyors aggressively fought waste and promoted crossutilization to consistently maintain food cost below budget of by percentage points positive writeups from kindred magazine and tucson newspapers for outstanding clean kitchen outlets by arizona health department development and enforcement of standards and procedures handbook for service and production resulting in consistent standard task execution by team members and reduction of labor costs over year period since implementing program budget development with financial benchmarking experience and contingency planning for preventing business and profit loss daily metrics analysis with financial team including revenuelabor cost and guest satisfaction management november to april company name city state executive sous chef successful assist in direction of million renovation of dining facilities and kitchens including four restaurant culinary learning center bistro retail space and stations buffet budget development and forecasting with focus on lean management through staff cross training and shifting manpower across food and beverage areas according to business requirements education sullivan college and the national center for hospitality city state culinary arts management associate degree culinary arts management diploma professional cookhonors in educational foundation national restaurant association certificationserve safe certification interests chefs collaborative memberalumni association of sullivan universityspotlight personal information recolor no recolor adjustments transparency brightness contrast reset adjustments close preview print recolor no recolor adjustments transparency brightness contrast reset adjustments close preview print additional information chefs collaborative member alumni association of sullivan university spotlight gourmet magazine traveler top ten spas miraval resort bon appetit best of the year food wine recolor no recolor adjustments transparency brightness contrast reset adjustments close preview print recolor no recolor adjustments transparency brightness contrast reset adjustments close preview print skills agency benchmarking budget development budget competitive concept consultant consultation cooking cost control clientele client customer satisfaction designing direction event planning financial focus forecasting indexing inventory inventory control management skills managing materials newspapers pricing profit public speaker purchasing quality receiving retail safety sales scheduling staff training | 14 |
consultant summary as a proud microsoft employee im driven by customer obsession growth mindset and one microsoft principles in every position ive had at microsoft my guiding principle has been taking customer feedback and advocating for crossorganizational initiatives to unite the ecosystem to provide the best possible product services and support experience for our customers combining my technical knowledge and experience with my excellent communication problem solving and strategic planning skills i have been on the front lines providing dedicated engineering support delivered and created services global portfolio offerings architected and delivered cloud migration engagements driven our critical watchlist customers through get to green programs and built proactive outreach scale models to empower the entire microsoft ecosystem from account teams support services and product engineering teams with visibility awareness data and actionable guidance to improve customers skype for business and o365 experience experience to current consultant enterprise communications global practice microsoftaccepted a position in ecgp specifically to help develop and expand the get healthy program as well as act as a solutions architect for presales artefact and delivery activities on these engagements my key contribution to date has been taking the on premises framework and content and developing the hybrid and online frameworks and content the program will go live at the end of july at which point our focus will be around training global delivery resources i have worked on pg escalations with large customers like 3m in their online get healthy efforts as well as engaging with customers like alcoa sfbonline aon o365dedicated lubrizol allstate on premises to scope customize and deliver get healthy offeringsassisted with airlift deliveries as well as conducting technical interviews for consultant and architect level candidates to premier field engineer city state dse workload of at least hours as well as assisting on many transactional engagements specifically risk assessment as a service and office network performance assessments for customers like delta airlines i worked with two dedicated customers and many transactional customers to analyze performance issues and assist with getting their environments healthy using raas but primarily ongoing khi and cqm analysis and scom alert tuning and helping them move to more realtime methods such as statsman and call quality dashboardas part of the aig o365 team who recently achieved a million dollar o365 deal i was the lync dse on the aig account for two years and they have just renewed their lync dse contract for another two years i focused on helping them stabilize their environment and starting to position them for successful hybrid environments as part of their o365 strategy i worked as the dse for multiple other customers helping them transition from im p to replacing att conferencing companywide with enterprise voice capabilities analysis and correction of all performance and call quality issues as well as assisting them with mergeracquisition scenarios and successful consolidationmigration of two lync environmentsassisted on transactional engagements for citrix carnival cruise lines florida hospital diebold kelloggs company and provided back up for other pfes covering amazon visa mastercard humana deloitte king county and state of washington volunteered for myskillsforafrika and assisted the botswana innovation hub with their skype for business deployment to lead application engineer company name responsible for designing and engineering unified communication solutions lead lync application engineer completed migration from ocs r2 user deployment to onpremise lync deployment for 25k user capacity with im presence group chat federation pic audiovideo collaboration and ciscotandberg integration functionality also completed acquisition and integration of morgan keegans lync environment designed lync architecture and completed polycom integration with rmx and dma infrastructure additional responsibilities include mobile device management solutions deign and implementations including blackberry good activesync and mobileiron education and training associate degree university of stellenbosch and nelson mandela metropolitan university matriculation certificate collegiate girls high school mcse communication communication microsoft · license f372mcsa office microsoft · license skills go live architect audio cisco citrix consultant content and developing content delivery designing engineer focus hub innovation office migration enterprise network quality realtime risk assessment sales strategy video additional information mcitp lync server administrator microsoft · license | 11 |
director of pr social media executive profile dynamic and resultsdriven senior public relations executive with over years of experience in impacting brand presence performance and profitability internationally strategic leader with notable success in development and execution of public relations marketing social media campaigns wellconnected individual with an extensive global network of editors journalists stylists producers talent agents and fashion influentials wellversed in multiple social media platforms with a proven track record of establishing social media presence areas of expertise media relations marketing collateral development market launches strategic planning execution internal communications acceleration of social media footprint social media strategy execution budgetary planning client relationship management strategic partnershipsalliances community outreach crisis management event planning fashion show production data analysis professional experience director of pr social media to current company name city state lead the pr social media strategy for the relaunch of delias successfully repositioning the company as a leading teen brand among its competitors managed critical sponsorship opportunities for delias with teen vogues back to school program seconds of summer concert series bearpaw x delias free ads on the geoffrey tron screen in times square secured extensive press social media coverage for delias november catalog cover teen wonderchef and ny times cover star flynn mcgarry spearheaded and managed the pr social media campaigns for alloy apparel that took critical market share and social media footprint from long tall sally as a leader in tall womens clothing in months initiated the use of user generated content ugcon each brands website and paid ads resulting in a substantial increase in positive brand sentiment brand awareness and brand revenue increased brand revenue for both companies through social media efforts that amounted revenue times bigger than the initial investment created a brand ambassador program for both companies that included a series of highprofile bloggers influencers and celebrities at no cost for each brand that served as a continuous form of income and brand awareness collaborated with ecommerce and marketing to support and drive key promotions organically as well as through paid media campaigns provided indepth data analysis and social media reporting for each brand managed budgets and made best use of budgetary funds managed an internal team of an external pr agency an external ad agency ugc management agency nurtured cultivated strong relationships with fashion directors key trade ad and finance publications fashion stylists and bloggers in the contemporary and teen markets pr manager to company name city state primary press liaison for foleycorinna isabella fiore snob essentials charlotte ronson lamband narr managed a staff of employees for the development and execution of global public relations event planning marketing and advertising programs in the us and south korea secured a continuous stream of highprofile celebrity blogger fashion influencer tv print and web placements for each brand secured strategic partnerships with the cfda faberges big egg hunt christies studio in a school covet fashion refinery29 shops celebrity exotics lucky shops springnyc at no cost for the company seasonally collaborated with seventh house pr factory pr hl group autumn communications paul wilmot communications during event fashion show production west coast initiatives and celebrity seeding opportunities initiated and lead the brand revival initiative for isabella fiore managed strategy around the launch of foleycorinna isabella fiore and snob essentials with hsn played an incremental role brand strategy development marketing activation and brand extension initiative responsible for all charitable initiatives assisted in the production of the charlotte ronson and lamb fashion shows and presentations during nyfw served as the official company spokesperson account executive to company name city state managed client accounts jewelry accessories contemporary clothing handbags denim secured numerous highvisibility product placements by maintaining close communications with major celebrity representativesstylists top editors bloggers and highfashion tastemakers brought in new potential client accounts within a month period spearheaded and organizing partnershipscollaborations with charity organizations project camille zarsky charity water introduced a dynamic collaboration initiative and celebrity endorsements for upandcoming designers supervised social media activity for client accounts spearheaded shine medias international service outreach in paris produced a tangible increase in brand awareness and customer demand for each client pr marketing coordinator to company name city state handled all communications with press media stylists and celebrities researched and secured luxury advertising partners covered shows and conducted interviews with designers during new york fashion week september negotiated new highprofile partnership opportunities public relations executive to company name city state managed all client accounts readytowear accessories lifestyle hospitality education secured the most magazine covers and celebrity placements in the history of the agency beyonce rihanna taylor swift vanessa hudgens kelly clarkson scarlett johansson paris hilton etc wrote formatted and disseminated key press materials press and news releases fact sheets bios newsletters in charge of the agencys social media pages website content updates and email newsletter actively seeked secured new partnership and sponsorship opportunities swarovski cfda produced annual reports new client proposals new marketing and advertising material for the agency and its clients communicated daily with major national international publications newspapers stylists and bloggers regarding sample requests and media placements fostered relationships and networking opportunities with colleagues clients and media organized and produced fashion week presentations launch events and press previews for a variety of clients managed the us press for the inaugural event of the burj khalifa tower in dubai public relations associate to company name city state assisted in all aspects of preparation and production of eight fashion shows during new york fashion week mara hoffman alexandre herchcovitch buckler sabyasatchi yigal azrouel araks jeremy scott house of holland preparation and execution of highprofile events and afterparties during fashion week created daily and monthly press clips updated press trade and media contact lists responsible sample trafficking and sample database public relations global communications assistant to company name city state played a key role in the communications for the launch of vera wangs new advertising campaign in greece assisted in the production of vera wangs readytowear and lavender label fashion shows during ny fashion week february responsible for sample trafficking to publications sending monitoring and receiving samples created monthly credit reports marketing intern to company name city state assisted during company presentations to new clients edited press and marketing materials communicated with highend accounts and delivered brand assets as needed barneys selfridges harvey nichols the mandarin oriental handled all sample requests education master of science marketing university of bath city united kingdom bachelor of science international economic political studies university of macedonia city greece minor political studies and diplomacy thesis the phenomenon of brand extension of international luxury brands model of united nations mun general assembly un supreme court of the hague languages greek native english us resident fluent proficiency of cambridge toefl french fluent sorbonne i spanish intermediate basico japanese beginner year technical skills mac os microsoft office word excel powerpoint outlook photoshopcision fashion gps social annex | 16 |
it consultant summary over seven years of software application development application support testing and implementation experience with web based and ntier architectures involving all stages of software development life cycle sdlc experience in developing web applications in sdlc including requirements logical and physical architecture modeling design development implementation and support ability to work in a fast paced collaborative environment and handle multiple concurrent projects collaborate with partners to understand highlevel conceptual flow and develop prototypes to review with business partners functional domain experience involves healthcare life sciences and transportation moved to application support team and leading an offshore team in triaging production related issues since six months experience in using fiddler in post production release validation for monitoring web traffic hands on experience in decompiling the code from the dlls by using dot peek tool achieved masters degree in computer sciences from university of il springfield highlights net framework aspnet c net xml html http ms sql server web services adonet entity framework and linq expertise skills in css java script themes skins user controls custom controls and intrinsic state management functionality in aspnet experience in object oriented analysis design ooad concepts including inheritance polymorphism abstraction expert skills in aspnet web forms state management caching features and securing aspnet web applications technologies aspnet web services wcf mvc net mvc languages cnet xml html javascript core java tsql database access methods adonet odbc databases ms sql server oracle 9i10g11g servers iis web programming aspnet java script html css ajax jquery version control tools team foundation server ibm rational team concert github reporting tools ssrs crystal reports and business objects ide visual studio operating systems windows xpvista ms dos domain skills healthcare life sciences transportation third party tools telerik bootstrap jquery kendo ui postman interceptor fiddler dot peek remote desktop manager experience it consultant july to may company name － city state project document generation services description evicore healthcare provides evidencebased healthcare solutions in the areas of radiology radiation therapy cardiology lab management oncology pain management and sleep management document generation services is a platform comprised of over products that range from ui web services windows services and database systems the day to day maintenance for this platforms entrails building new database scripts creating new web services implementing new customers onto the platform and enhancing existing products the platform is currently utilized by customers and generated over million documents per year responsibilities develops core line of business application software works directly with internal consumers to identify requirements for software development works as a net developer to develop updated code for core internal services works as a sql developer to update internal business logic developed grade level reading enhancements to internal web portals using fleschkincaid algorithm developed plugins for core applications using wcfmvc web api implemented client side scripting using jquery primary developer for internal implementations and enhancements maintains production stability monitors production services servers works on high priority bug fixes in production participates in production software releases actively involved in projects to migrate business logic away from database to a web service layer participated in daily sprint meetings with scrum master recently moved to application support team which is responsible in dealing all kinds of production issues from all applications in the organization and performing root cause analysis fixing the bugs as per priority environment net3 vsnet2010 linq c json aspnet mvc tfs sql server iis6 restful services javascript windows angular js fiddler dot peek postman interceptor it consultant january to april company name － city state project comet description landauer inc is the world leader in personnel radiation monitoring with a third generation proprietary stateoftheart technology optically stimulated luminescence osl landauer is the leading provider of analytical services to determine personnel exposure to occupational and environmental radiation hazards in the workplace and home comet is an agresso erp application which is been developed to automate the manual process of order entry customer service sales finance and laboratory responsibilities developed and support above applications in ajax c jquery and aspnet developed web applications oracle and sql server as data servers developed the web application and all of its components using ntier architecture separated logic for presentation business and data access tiers to accomplish ntier created complicated web interfaces to facilitate creation of reports created a restful wcf service to communicate from net front end application to net service deployed in iis proficient in configuration management setting up company version policies build schedules using team foundation server tfs visual source safe vss and ibm rational team concert implemented data access layer using entity framework database first technology implemented client side scripting using jquery created and consumed wcf services for business logic wrote c classes to generate excel and pdf reports heavily used ajax and ajax controls in several projects used generics in c to accomplish complicated business logic used both client and server side session management as a part of the project used caching to display huge data on the web user interface created classes and core modules in c for implementing business layer created database schema and objects in sql server r2 created ssis packages for data transformation for data staging used cssthemes and master pages to maintain styling throughout the application environment c aspnet css sql server oracle 10g iis jquery kendo ui adonet net framework visual studio javascript restful services tfs linq entity framework software engineer august to november company name － city state csx corporation together with its subsidiaries based in jacksonville fla is one of the nations leading transportation suppliers the companys rail and intermodal businesses provide railbased transportation services including traditional rail service and the transport of intermodal containers and trailers overall the csx transportation network encompasses about route miles of track in states the district of columbia and the canadian provinces of ontario and quebec our transportation network serves some of the largest population centers in the nation nearly twothirds of americans live within csxs service territory responsibilities actively participated in gathering requirements design and implementation designed and developed web forms using aspnet and cnet worked on visual source safe for version controls extensively worked on html dhtml css and java script for web forms designing and validations worked on validation controls user controls custom controls for code reusability and web server controls used ajax xaml for providing rich ui designed and developed the database using sql server and wrote sql queries stored procedures indexes triggers and cursors used adonet and its objects to communicate the sql server database and to access data and worked with ssis ssis was used for creating packages and automating them using sql scheduler these packages are used to move data from and into sql server from various sources like excel ms access database on a scheduled basis wrote web services using soap in the appropriate scenarios to communicate with other applications created program to export and import datasets to xml file implemented web applications like caching services to boost performance and security services to identify users and prevent unauthorized access used global sax files to handle global events which are fired for different reasons performed unit testing for ensuring the reliability of the application development involved in generating management reports on overall status of module using ssrs deployment of the project and the reports are done on the testing and production servers environment visual studio net cnet adonet code dom sql server multithreading xml ajax xaml java script sql server excel ssis web services soap vss crystal reports and ssrs education master of science computer science university of illinois － city state usa computer science bachelor of science computer science and engineering jawaharlal nehru technological university － city state india computer science and engineering accomplishments experience in net security features such as windowsbased webbased authentication authorizing users and roles coded and designed user controls and custom controls and implemented input validation using net input validation controls designed and documented rest apis including json data formats and api versioning strategy experience using source code control systems like microsoft team foundation server tfs ibm rational team concert rtc microsoft github worked extensively on various adonet objects to interact with databases such as sql connection object sql command object data reader dataset and data adapter expert skills in database design and development for creating complex database queries writing constraints indexes views stored procedures and functions using tsql in sql server oracle successfully followed test driven development tdd agile methodologies source code management code application documentation user guide and training manuals preparation experience developed system that automates posting of clearing firm financial data to general ledger using angular js sql server html experience in configuration and setup of iis application servers involvement in all stages of system development lifecycle skills net3 net aspnet cnet c net aspnet third generation ado agresso ajax api application development art automate business objects cardiology client and server configuration management crystal reports css client customer service version control databases database designing dom dhtml erp xml features finance forms html http ibm ide iis iis6 iis iis java javascript java script jquery json logic meetings access ms access c excel windows windows windows works monitors ms dos mvc mvc network object oriented analysis design ooad odbc oncology operating systems oracle oracle developer oracle and sql order entry pain management pdf personnel policies radiology reading reporting sales scrum servers scripting scripts soap software development visual source safe ms sql server sql sql server therapy tsql transportation user interface validation vista visual studio web applications web programming web server additional information visa statushaving a stamped h1b visa | 11 |
administrative assistantsite clerk career overview committed and motivated administrative assistant with exceptional customer service and decision making skills strong work ethic professional demeanor and great initiative but most important to show that i am capable and open for changes skill highlights microsoft office proficiency excel spreadsheets time management dedicated team player selfdirected spreadsheet development selfdirected professional and mature mail management resourceful strong interpersonal skills core accomplishments multitasking demonstrated proficiencies in telephone email fax and frontdesk reception within highvolume environment customer service handled customers effectively by identifying needs quickly gaining trust approaching complex situations and resolving problems to maximize efficiency administration performed administration tasks such as filing developing spreadsheets faxing reports photocopying collateral and scanning documents for interdepartmental use increased office organization by developing more efficient filing system and customer database protocols administration answered multiple phone lines transferred calls to corresponding employees customer interface greeted customers upon entrance and handled all cash and credit transactions assisted customers over the phone regarding store operations product promotions and orders professional experience administrative assistantsite clerk mar to current company name － city state managed the receptionist area including greeting visitors and responding to telephone and inperson requests for information i have entered work order request to building services for maintenance and repairs also have followed up with the department to make sure that these repairs have been fixed maintained the front desk and reception area in a neat and organized fashion answering phones helping parents with any concerns microsoft word excel power point outlook internet explorer general office duties working on spreadsheets for assistant principal also covering other positions such as attendance technician and assisting the nurses office one of my job duties is ordering employee uniforms from aramark i am in charge of filing supply order for school cafeterias keeping track of our supply inventory in the storage room staying up to date with the school cafeteria health inspection reports updating the cacfp and snp site monitoring reviews making employee packets for new hired employees managed the receptionist area including greeting visitors and responding to telephone and inperson requests for information dispersed incoming mail to correct recipients throughout the office maintained the front desk and reception area in a neat and organized fashion organized files developed spreadsheets faxed reports and scanned documents created and maintained spreadsheets using advanced excel functions and calculations to develop reports and lists standardized department filing system to increase efficiency developed more efficient filing systems and customer database protocols made copies sent faxes and handled all incoming and outgoing correspondence organized files developed spreadsheets faxed reports and scanned documents received and distributed faxes and mail in a timely manner receptionisttelephone operator aug to jun company name － city state answering phones helping parents with any concerns microsoft word excel power point outlook internet explorer general office duties working on spreadsheets for assistant principal also covering other positions such as attendance technician and assisting the nurses office enter emergency information into database powerschool updating the ical with dates events ect working on the weekly bulletin that is located on powerschool received and distributed faxes and mail in a timely manner managed daily office operations and maintenance of equipment managed the receptionist area including greeting visitors and responding to telephone and inperson requests for information dispersed incoming mail to correct recipients throughout the office maintained the front desk and reception area in a neat and organized fashion made copies sent faxes and handled all incoming and outgoing correspondence organized files developed spreadsheets faxed reports and scanned documents received and distributed faxes and mail in a timely manner receptionistadministrative assistant apr to nov company name － city state answering phones paging faxing filing invoices distributing mail stamping mail fedex greeting vendors applicants filing out application microsoft word excel keeping track of company directory dispersed incoming mail to correct recipients throughout the office made copies sent faxes and handled all incoming and outgoing correspondence organized files developed spreadsheets faxed reports and scanned documents received and distributed faxes and mail in a timely manner organized files developed spreadsheets faxed reports and scanned documents received and distributed faxes and mail in a timely manner received and screened a high volume of internal and external communications including email and mail created and maintained spreadsheets using advanced excel functions and calculations to develop reports and lists education high school diploma general education valley high school － city state select one general education orange coast college － city state associate of arts general education santa ana college － city state i am currently attending skills database faxing filing general office duties internet explorer excel mail office outlook power point microsoft word repairs spreadsheets supply inventory technician answering phones good customer service multitask management spreadsheets key data entry translator | 22 |
director of pipeline operations executive profile innovative executive operations director with solid experience managing all levels of multiple projects including budgeting and administration skill highlights project management and planning leadershipcommunication skills business operations organization budget administration negotiations public relations quality control project development change implementation project estimating new business development report matrix development customeroriented operations management core accomplishments project management initiated several capital expansion projects which resulted in achieving projects being completed on time and under budget operations management managed pipeline operations including field operations and engineering handled all functions related to new customer interconnects instituted new processes for operational management staff development reorganized hired and mentored staff to manage projects launched wellreceived program of professional development for newly created departments for nonunion and union staff mentored and coached employees resulting in a significant increase in productivity professional experience september to current company name city state director of pipeline operations strengthened companys business by leading implementation of reorganized processes including gas control engineering and design project management pipeline and compression systems integrity management and facility optimization and pipeline fuel process functions directs and ensures the attainment of obligations to customers system reliability safe operations and system efficiency spearheaded and directed the procurement of indirect employees and contractors engaged in the operation and maintenance of natural gas facilities and related equipment across varied work locations headed the operation with a focus to safety compliance reliability efficiency cost management innovation and working together manage construction and om activities to ensure company procedures are followed and that compliance is maintained relative to all applicable local state and federal regulatory requirements successfully built and operated several new interconnects with total new capacity to the overall system of 000mdthd over a period of years and all projects were built on time and on budget successfully implemented built and operated two new expansion compressor stations in and with total hp of and each facility was built on time and on budget 3m even though both were built during winter construction time lines among other challenges total new system capacity of 500mdtd was realized developed network modeling protocol including roll out of validation of former modeling work which enabled to further expand modeling capabilities including operational modeling so gas control can utilize more real time scenarios to further ensure our pipelines reliability lead in improvement of multiyear contract agreements with various partner entities which operate pipeline system including engineering operations commercial legal ehs project management row and other service developed new capital and om budgeting process to ensure accountability of operations and project management groups as projects are developed and managed this helped achieve an over success rate on projects being on budget within years from an average budget success rate when i began worked with executive team on development of a five year business plan to ensure sustained financial growth by developing expansion scenarios of pipeline system that would help sustain said growth to from this three viable expansion projects are in various stages of moving forward one was just approved for ferc prefiling process may with a capital outlay estimate at 8m january to september company name city state senior project manager provided the lead in the development of the team of project managers procurement environmental staff and engineers to deliver results for a variety of clients identify propose develop scope close and manage engineering andor construction projects from conception to closeout introduced a comprehensive business development plan to attract new clients proactively build and sustain relationships with targeted clients negotiated and worked with several confidential clients in work in difficult permitting processes with the ferc federal and state environmental agencies december to january company name city state construction project manager provided senior level lead management oversight for all phases of all construction projects coordinate and guide contractors material and equipment develop costeffective plan and schedule for completion of projects following a logical pattern for utilization of resources selected and coordinated work of contractors working on various phases of the project monitored the performance of all contractors review and approve all architectural and engineering drawings to make sure that all specifications and regulations are being followed implemented and managed proper administration of construction contracts obtain all necessary permits and licenses supervise and mentored assistant managers engineers and support staff manage that all environmental and safety matrixes are met report to president and owners about progress and any necessary modifications of plans successfully took over projects from previous management achieved to build and commission two new expansion compressor stations a station addition and cooling facilities at another on two separate expansion projects total hp installed of and all facilities were built on time and on budget 2m january to december company name city state engineering operations and construction leader employed in several managerial roles including the following leader of construction supervise daily operations in accordance with job specification and customer requirements from handoff from business development and sales work with engineering to develop projects including estimate and design monitor progress of crew for satisfactory job completion achieved construction progress aligned with overall project schedule and cost estimate prepare reports for customers and management interview and hire union employees and custom contractors train evaluate and appraise employee performance damage prevention leader managed and mentored lead operations group that performs underground facility locating and leak detection assured company followed state statutes and other federal and state laws related to underground facility protection and compliance analyzed classify and rate risks exposures and damage expectancies lead investigator in damage claims train others in developed processes and procedures including training certifications managed all planning assign and direct work of subordinate employees engaged in various aspects of work supervisor of engineering managed all work related to design survey estimating costs of capital and om projects short and longterm planning relating to the companys infrastructure supervises a crew of employees including engineering technicians and design engineertechnologists prepare designs specifications and cost estimates for construction and reconstruction projects prepare tender and contract documents and the administration of contract work review subdivision applications site servicing plans for building applications etc for new business development all leadership roles included being on emergency standby for various operational situations emergencies organized and lead a newly formed safety committee as committee president which included executive and union management to meet monthly to discuss key safety and risk management issues and set plans for continual improvement in areas including compliance to all federal occupational safety and health laws and standards helped develop a comprehensive public relations program to better relations with the various municipalities the company served developed and implemented division and companywide damage prevention program to improve activities to reduce locator error and facility damage by excavation reduced division locator error from over to a error rate in two years and maintained a locator error rate for additional years involved in the developed and implemented companywide process to streamline new customer main and service installation from customer connection to sales department to final installation to meter flow of gas to customer this reduced time from first customer inquiry to turning of meter from average of days to average days developed estimation tool for estimating new and replacement mains and services using a method using the cost per foot and construction location matrix reducing the need for tm project estimation and streamlining contractor costs and bid process education cambridge college certificate negotiation and conflict resolution graduate level certificate negotiation and conflict resolution cambridge college awards cambridge college master of education integrated studies and management master of education med integrated studies and management cambridge college porter and chester institute design technology architectural and civil design technology porter and chester institute skills project management operational restructure and change quality management departmental operations management eagle scout | 19 |
engineering technician highlights pc operating systems microsoft office outlook internet experience company name city state engineering technician to current analyze documentation to ensure production accuracy use ms excel and powerpoint to create presentations and spreadsheets engage engineering to resolve production issues create and maintain production training certifications generate training matrix to determine and eliminate training gaps conduct weekly safety audits to reduce accidents and ensure safe workplace use oracle to track material transactions verify vendor and material information and print transfer orders point of contact for vendor ossr pm buyer planner and manager for many part issues initiate stock purge of suspected discrepant material and coordinate the inspection and disposition of the material manage weekly mrb meetings and provide weekly dmr disposition metrics work with suppliers to resolve issues with parts found on the manufacturing floor effectively manage all dmrrts material initiated by test remotes and build activities support the txz cover recycle effort through sr initiation and material preparation for shipment to japan company name city state consultant analyzed and determined factors affecting networking needs including hardware and attenuationinterference set up dual network infrastructure utilizing both wired and wireless routers austin freenet dec assist in the design of deployment server for the distribution of updates to various computer labs company name city state engineering technician to maintain documentation and records analyze documentation to ensure production accuracy managed incoming product and shipping process assist manufacturing engineering team on new product production and quality procedures review production orders and provide updates to ensure production accuracy company name city state manufacturing lead to analyzed production orders and schedules to ascertain types quantities and specifications planned production operations establishing priorities and sequences utilized microsoft office to document and update status reports analyzed production reports and resolved operational and manufacturing problems to ensure scheduling needs provided training supervision and logistics coordination maintain training certification and documentation aligned internal resources to achieve ontime and budget performance objectives analyzed reports and consulted with quality management and engineering personnel to solve problems interface with customer to monitor project progress and cost assisted in administration of software database installation of network systems assisted in implementing production software in a high volume manufacturing environment coordinate product transition and support team education business administration university of phoenix texas business administration professional affiliations information systems security association issa skills budget hardware network systems database dec documentation inspection logistics meetings ms excel microsoft office outlook powerpoint network networking operating systems oracle personnel presentations progress quality maintain documentation routers safety scheduling shipping spreadsheets supervision | 17 |
corporate director of finance summary profitfocused director of finance an expert in cost reduction forecasting and budgeting highly effective at encouraging outstanding performance from team members and colleagues skills budgeting and financial management superior time management lean implementation exceptionally organized advanced financial analysis ms excel expert experience corporate director of finance april to current company name － city state manage yearly budget process for great wolf resorts oversee quarterly production of board book which is distributed to executive committee and owners analyze budgets financial reports and projections for accurate reporting of financial standing proposed and achieved cost savings by reducing labor and operating expenses train and develop a group of analysts assumed ownership of forecasting and strategic planning developed annual budgets in collaboration with eleven properties and executive teams identified and investigated variances to financial plans and forecasts by interpreting financial results managed an annual budget that grew in years forecast operating costs for projects by strategizing with vp of finance regional vice presidents and chief operating officer hold two monthly calls with property director teams and regional vice president to review day forecast and review previous months pl managing team implementing a new budget and forecasting system senior manager of finance june to april company name － city state implemented labor management system manage financial analysts created labor metrics to compare lodges and a dashboard to be published weekly to ensure lodges were operating efficiently and in a profitable manner hold two monthly calls with property director team and regional vice president to review day forecast and review previous months pl senior manager november to june company name － city state created a keyperformanceindicator dictionary for expenses wrote and taught business basics with manager of training in an effort to improve each propertys business acumen worked with finance to create new forecast templates hold two monthly calls with each propertys director team and regional vice president to review day forecast and previous months pl statements operations analyst march to november company name － city state implemented and ran monthly calls to review pls of each lodge with regional vp corporate director of retail corporate director of food and beverage general manager and director of finance for each lodge created pro formas for potential new companies or business ventures and worked with vice president of development to ensure new companies would be run in a profitable manner implemented monthly reviews with new companies reviewed financial statement of companies we were looking to acquire and made suggestions on ways to improve their profitability if we acquired company created a profit and loss statement for our call center along with a forecast income statement and a also put into place monthly pl review with call center and forward looking reviews of forecast to ensure that we were being as efficient as possible reported and summarized information to ceo to be used in earnings quarterly earnings call and board meetings worked with our marketing firms and provided them with information and made suggestions on media placement in each dma looked at booking trends worked with corporate directors of each department to develop addhoc reports when needed budget and reporting analyst february to march company name － city state promoted to budget and reporting analyst a newly created position worked with our business intelligence system datavision to create a new way to budget and forecast maintained excel based forecasting templates and income statements changed forecast and budget templates to help directors of finance at each resort save hours a month when forecasting worked with each lodge general manager and director of finance during budget season put into place process of budget reviews between regional vice presidents and general managers of each lodge worked with corporate director of spa to develop and present a new way to pay spa technicians that would save each lodge on wages and produce higher productivity staff accountant may to january company name － city state record intercompany journal entries participate in monthly close process track activity in balance sheet accounts and perform monthly bank reconciliations interact with companies with whom gwr has joint ventures with to ensure accurate financials worked as a team to start dictionary of expense accounts took on a more active role in monitoring of fixed assets august to may company name － city state enter payments into system cut checks communicate with vendors and review weekly aging cut five hours of work per week through better organization of accounts payable identified areas of opportunity for savings and helped follow through on procedures to keep spending under control general manager august to july company name － city state promoted to regent street mcdonalds to improve its rating of f to an a in august regent street mcdonalds had decreasing sales its yearly net sales were million in august its sales had an increase of by july it had another sales increase of supervised new crewmembers and new nine managers over saw hiring training and firing of employees did annual reviews on all managers and supervised crewmembers review prepared yearly budgets these budgets were reviewed and updated monthly education mba accounting lakeland college － city state accounting bachelors degree accounting upper iowa university － city state accounting skills accounts payable analyst balance sheet bank reconciliations book budgets budget business intelligence call center finance financials financial firing fixed assets forecasting general manager hiring director managing marketing mediaplacement meetings excel profit and loss reporting retail sales strategic planning | 15 |
school library media specialist professional summary my goal is to bring my unique set of skills and experiences from my professional background to the position of college and career coordinator at broken arrow public schools which will allow me to provide an irreplaceable viewpoint and ensure every student receives the highest quality instruction each day remarkably skilled in developing quality activities and presentations to promote career awareness coursework designed for effective education to a culturally diverse audience highly qualified and experienced in developing strategic plans to enable school districts to build community relationships wide range of networking contacts and established relationships with local businesses and local state and national organizations for student intern experiences strong interpersonal and communication skills as well as the ability to work effectively with a variety of stakeholders superior research and development skills as well as organizational project management problem solving and multitasking skills exceptional experience and a proven record of success in writing grants and raising funds for a school from government and nongovernment sources excellent knowledge of current trends in social media web content digital communication platforms and other job related technologies experience company name august to current school library media specialist city state chaired the oklahoma sequoyah award committees which required serving as the liaison to all authors and publishers coordinating all reading teams activities developing promotional material and maintaining organization relationships with stakeholders introduced raised funds and implemented reading programs that allowed a notable author to visit speak and give signed books to students at their school library two different schools using two different authors create and implement college and career instructional units to guide students and their parents in future planning plan and develop annual literacy programs in order to raise awareness of the librarys purpose available resources and the rewards associated with reading assist parents and community with technology needs to develop and maintain relationships with school stakeholders design and present educational programs and lessons reinforcing 21st century skills for 21st century learners using various technology advances analyze data research and collaborate with colleagues to implement instruction supporting common core standards and enhancing curriculum development by integrating instructional technology company name september to august school library media specialist city state wrote grants and developed strategic marketing plans to raise funds for educational programs collaborated with government and nonprofit organizations to establish an integrated work plan to utilize all grant and fundraising opportunities interpreted and enforced provisions of state education and federal justice codes rules and regulations effectively used books internet and current professional journals to generate ideas for library purchases significantly increasing student interest and participation company name august to september english language arts teacher city state prepared course outlines lesson plans and other education material that provided engaging and rigorous learning experiences for students collaborated with team members to plan develop organize and promote integrative instruction assisted with district professional development and teacher training education northeastern state university may masters of education school administration city state school administration university of oklahoma may masters of library city state northeastern state university december bachelor of arts education english city state education english secondary principal test taken library media specialist pk american literature english literature world literature grammar and composition affiliations software information industry association siia codie awards oklahoma library association oklahoma sequoyah award committee administrative team chairman oklahoma sequoyah award intermediate reading team oklahoma sequoyah award young adult reading team intellectual freedom committee american library associationyoung adult library services association outreach to young adults with special needs committee accomplishments federal emergency management agency fema emergency management institute iacp juvenile justice training and technical assistance safe schools community service oklahoma medical reserves corp okmrc jps foundation jenks hometown huddle skills curriculum development educational programs english fundraising funds government grants instruction lesson plans profit promotional material reading research strategic marketing teacher author composition | 22 |
accountant summary to achieve a job as an accountant that utilizes my accounting communication analytical leadership skills highlights ms office excel word powerpoint sap r adobe reader quickbooks lacerte prosystems tax base accounts payable processes management invoicesexpense reportspayment transactions corporate accounting bookkeeping finalization of trial balance balance sheetincome statement spreadsheets accounting reports tax reporting planning filing of returns handle customer relations journal entries general ledger bank reconciliation general ledger teambuilding staff supervision experience to current accountant company name working for all clients in usa implemented quickbooks accounting v and for all the companies including but not limited to chart of accounts implemented quicbooks payroll v from scratch working on processing of journal entries accounts payable receivables using prosystems software bookkeeping of small and midsized companies worked on bank reconciliation cash management and financial statements analysis preparation and finalization of federal and multi state tax returns for individuals corporate using lacerte software worked on preparing and processing payroll returns and sales and use tax returns worked on preparation of w2s and lead in finalizing monthly and yearly accounting closing entries perform ms office excel spreadsheets and databases for financial reporting for financial reporting in process of learning vlookup and pivot table leadforus nonprofit organization apr nov working on processing of accounting entries to sap consultant company name configured gl masters accounts payable accounts receivable cash journals house banks chart of accounts posting keys customervendor accounts groups customer vendor masters creation created input output tax withholding tax company specific code z code copa costing based profitability analysis number ranges defined fiscal year variant posting periods tolerance groups document types number ranges worked on creation of new vendor account vendor master created monthly mis reports posted incoming invoice made payments to financial analyst company name worked with multiple clients performing two part role as an auditor tax preparation conducted audit for various clients identified key operational risk factors of clients and suggested focus approach to mitigate the risk carried analytical procedures like comparing financial ratios to industry standards to evaluate performance reconciled subledger general ledger account balance performed due diligence for a private equity client to understand evaluate a potential business lead for a project of private equity which involved work like setting up companies llps preparing structure of the entities valuation report valuation of funds client coordination prepared finalized filed tax returns prepared reconciled journal entries balance sheets income statement of various clients maintained accurate account data reconciliation including subledgers journals other financial documents lead as a coordinator with the internal auditors of various clients overviewed day to day operations of finance secretarial department involved in recruiting training supervising evaluating department staff to accountant company name reconciled journal entries lead as coordinator with the internal audit team worked on mergeramalgamation prepared agenda notice annual reports to compile annual account prepared balance sheets income statement of various group companies worked as a liaison officer for stock exchange bankers solicitors other external regulatorsgovernment bodies for mergersacquisitions agreements dematerialization of shares worked as a legal member in preparation of code of conduct for a company drafting agreements interacting with clients to resolve their complex issues guide on tax planning business valuations worked as a support officer to redress investor grievances worked as a team leader in preparation of mis reports control charts for shareholding pattern directorship details for foreign companies education pursuing certified public accountant cpa boston ma cpa candidate university of mumbai － state india mar llb law city india law labor laws constitutional law contract act environmental law interpretation of statues public international law business law company law intellectual property rights company secretary jundec courses company law economic laws tax laws cost management accounting information technology systems audit corporate restructuring valuation drafting financial treasury forex management labor law secretarial audit due diligence institute of company secretaries of india icsi － state india mar bachelors commerce university of mumbai － state india commerce financial accounting auditing business management economics management accounting cost accounting export business communication business development tax management business law skills accounting accounts payable accounts payable accounts receivable acquisitions adobe approach auditing trial balance balance balance sheet balance sheets bank reconciliation bookkeeping business communication business development business law business management cash management charts closing corporate accounting cost accounting costing certified public accountant cpa client clients customer relations databases dec drafting due diligence economics equity expense reports filing finance financial financial accounting financial reporting financial statements focus forex funds general ledger government information technology intellectual property internal audit interpretation lacerte team leader teambuilding ledger law legal ma mergers excel spreadsheets excel exchange ms office powerpoint word mis processing payroll payroll v pivot table processes quickbooks quickbooks accounting v recruiting reporting sales sap r secretarial spreadsheets staff supervision supervising tax laws tax planning tax tax preparation tax returns treasury valuation annual reports | 18 |
engineering coordinator summary i desire to work for a company that provides career advancement opportunities in a friendly environment i would like to develop skills that make me proficient in my job and an asset to the company i have a varied skill set and enjoy learning new techniques experience engineering coordinator jul to jul company name － city state proprietary software license administrator created database for internal and external customer tracking sap labor entry and approval for systems rd and destructive technology groups sap io creation and purchase requisitions travel arranger for various group members purchase card for general and project supplies patent meeting organization and award banquet dinners meeting travel scheduling facilities temp nov to jul company name － city state facilities administrator oct to nov company name － city state ordered parts and supplies maintained budget plan received several achievement awards bulk teller jan to oct company name － city state vault commercial account teller bulk teller education associate of arts administrative assistance oklahoma jr college － city state united states gpa skills word sap time approval excel travel arranger access database purchase reqs in sap outlook ios in sap pcard purchases royalty agreement tracking | 17 |
project analyst summary business analyst versed in data mapping and user acceptance testing as well as solving complex problems in highpressure environments excels at cultivating managing and leveraging client relationships highlights business process improvement business requirements matrixes project management advanced problem solving abilities business systems analysis ability to produce executive level reports and presentations user acceptance testing forecasting and planning experience project analyst january to current company name － city state developed and produced weeklymonthlyquarterly business review packages for divisional executive team lead and coordinate quarterly business reviews with various business partners coordinate leadership team meetings by handling meeting logistics preparing agendas and compiling documents coordinate business continuity plans for the region and coordinate with the markets to ensure the plans were complete for the market assist in the planning of department budget and space planning organize and execute divisional leadership offsite meetings portfolio management administrator ii officer january to january company name － city state oversees an assigned portfolio of client credit relationships responsible for administrative aspects of payments capital markets syndicated loans treasury management and letters of credit products proactively monitor portfolio keeping officers apprised of impending actions or events to ensure data integrity and effective mitigation of risk act as a liaison between portfolio management clients and various areas of the bank surfaces and resolves clientrelated issues review legal documentation for pricing and administrativeoperational requirement of the credit offers preclosing guidance to ensure operation efficiency and bank compliance maintain electronic credit files and compliance tracking system to ensure operation efficiency and bank compliance monitors and assists in preparation and activities to comply with internal bank auditcontrol requirements commercial custom analyst january to january company name － city state handled accounts of major clients in excess of 1mm or million process loan paymentsadvances and any needed research or maintenance to loans provide informative cash management information education master of business administration project management keller school of management current project management bachelor of business administration business information system devry university business information system skills administrative budget capital markets cash management closing credit client clients documentation leadership teamlead legal letters logistics lotus notes market meetings access excel microsoft exchange microsoft office microsoft outlook powerpoint word monitors organizational presentations pricing problem resolution processes project management requirement research scripts space planning time management treasury verbal communication skills visio visual basic written | 21 |
freelance it consultant career overview highly skilled resultsdriven information technology specialistconsultant with experience in business operations infrastructure management softwarehardware support highlow end pc and microsoft server administration and software development core strengths excellent critical and analytical skills business process management superior organizational interpersonal and advanced level hardware and software time management testing effective listening and communication content management systems skills mobile application development troubleshooting and problem solving accurate customer needs assessment proficiency exceptional telephone etiquette intelligent project management vast technical knowledge and experience qualifications excellent critical and analytical skills skills activedirectory active directory application development budget business management and development business operations business plan c hardware network and systems consultation consulting client clients client support databases database designing document management graphics html imaging information security information technology java lan director managing access c microsoft office microsoft office products windows windows windows windows microsoft windows xp windows xp migration multimedia network administration network hardware network security network networks novell network operating system organizational pc repair and support copier php printer problem resolution processes project plans reporting servers scripts software design ms sql sql strategic technical support systems support upgrading vista visual basic website design xml work experience freelance it consultant worked closely with technology vendors and distributors to gain access to equipment software and accessories to keep technology costs within budget designed and implemented pc and laptop reimaging process to lower operating system installation and configuration from hours down to hours per computer provided expert technical support and problem resolution to all customers information technology specialist － current company name － city state acting as liaison between all departments to meet and exceed industry standards for technology requirements business operations and network security developing and managing project plans and reporting status updates to the it director coo and executive director increasing efficiency of infrastructural technologies and organizational processes executing a selfcreated business plan designed to lower overall business operations cost by training over employees to use windows professional windows as well as other microsoft office products creating a strategic business plan to join technology and business operations together upgrading network hardware software and accessories advising and assisting in it infrastructure implementation and management processes sharing network and systems management responsibilities overseeing remote client support and services finalizing a migration from a novell network to microsoft active directory on windows server designing and planning to install microsoft system center configuration manager sccm writing batch scripts to allow clients to access microsoft terminal services in an active directory environment information technology consultant network solutionowner － city state provided consultation for appropriate business software and efficient hardware solutions acted as liaison between my clients vendors and product distributors configured lans and wlans designed tested installed and monitored client networks computers home theater and multimedia equipment analyzed system and registry data for infected computers and servers sold and installed highly efficient network equipment for quicker database response times help desk specialist － company name － city state provided technical support for all network applications monitored and advised for standards relating to clientside interfaces website design and graphics development served as an operating system expert and provided advanced technical support for all employees within the school district improved reliability of education software systems and databases worked with clients to analyze computing inefficiencies then recommended and implemented appropriate technologies that fit within the school districts budget maintained composure and patience when faced with difficult customer situations assisted in migrating from a novell network to a microsoft active directory environment on windows server shared the task of reimaging computers with a selfcreated custom built windows professional to complete an operating system migration from windows xp education and training minnesota school of business － city state united states associate of applied science computer science computer science information technology aas with application development android c c java php sql and visual basic development business management and development microsoft network administration microsoft office information technology internship | 2 |
donor advocate professional summary organized professional with a passion to help others backed by four years of classroom teaching experience one year leading an international childrens choir and over two years in donor relations i enjoy working with others in an effort to help them feel valued and successful i am a creative thinker eager to learn and discover new ways to implement strategies in order to successfully reach others skills detailoriented effective time management strong written and oral communication skills strategic thinker goaloriented relationship building crm experience salesforce software work history donor advocate to company name – city state responsible for cultivating relationships and managing giving goals of donors created individualized communication plans and giving goals for each donor as a benchmark marketing strategy ensured donors were properly acknowledged personally thanked and updated on the impact of their gifts worked with internal departments to secure appropriate project information and created offers and proposals that were used to secure gifts executed a specific plan to retain and upgrade donors used crm systems including salesforce team leader for the children of the world choir to company name – city state led a team of individuals including children from the philippines nepal honduras and uganda during a month tour across the united states directed multiple concerts per week for the international childrens choir routinely coordinated concert details venues built professional relationships with partners across the united states responsible for communicating the vision and mission of world help both on and off stage ensured safety and welfare of the children during extensive travel taught dance and instructed children throughout tour presented information about child sponsorship and humanitarian aid needs during concerts elementary teacher to company name – city state increased student interest and participation in the classroom by creating and implementing thoughtprovoking handson activities bolstered student confidence and achievement through structured data driven remediation and enrichment lessons collaborated with colleagues to ensure the most effective instruction practice and assessments were implemented to successfully meet the needs of various learners established a behavior management system to foster a respectful classroom environment reducing distractions and increasing learning time fostered meaningful relationships with students and parents to build trust and collaboration to better meet individual goals achieved pass rate on virginia reading sol test and pass rate two years in a row on virginia math sol test education bachelor of science special and elementary education liberty university city state skills detailoriented effective time management strong written and oral communication skills strategic thinker goaloriented relationship building crm experience salesforce software work history donor advocate to company name – city state responsible for cultivating relationships and managing giving goals of donors created individualized communication plans and giving goals for each donor as a benchmark marketing strategy ensured donors were properly acknowledged personally thanked and updated on the impact of their gifts worked with internal departments to secure appropriate project information and created offers and proposals that were used to secure gifts executed a specific plan to retain and upgrade donors used crm systems including salesforce team leader for the children of the world choir to company name – city state led a team of individuals including children from the philippines nepal honduras and uganda during a month tour across the united states directed multiple concerts per week for the international childrens choir routinely coordinated concert details venues built professional relationships with partners across the united states responsible for communicating the vision and mission of world help both on and off stage ensured safety and welfare of the children during extensive travel taught dance and instructed children throughout tour presented information about child sponsorship and humanitarian aid needs during concerts elementary teacher to company name – city state increased student interest and participation in the classroom by creating and implementing thoughtprovoking handson activities bolstered student confidence and achievement through structured data driven remediation and enrichment lessons collaborated with colleagues to ensure the most effective instruction practice and assessments were implemented to successfully meet the needs of various learners established a behavior management system to foster a respectful classroom environment reducing distractions and increasing learning time fostered meaningful relationships with students and parents to build trust and collaboration to better meet individual goals achieved pass rate on virginia reading sol test and pass rate two years in a row on virginia math sol test | 4 |
accountant summary years of experience in account receivable and account payable field and other related accounting functionsstrengths detail oriented with ability to maintain high level of quality excellent written and verbal communication skills and able to prioritize able to identify and define problem and take corrective measures trustworthy ethical hardworking and meet deadlines ability to work effectively in team and independently flexible and adaptable willingness to learn new skills and accept new tasks ability to maintain confidentiality at all times articulate job title driven to succeed strategic planning and client relationship management expert job title with more than number years of experience planning developing and implementing program or process creative professional with extensive project experience from concept to development talents include areas of expertise analyst with extensive experience in fields proficiencies include skill set and skill set job title with background as job title and job title looking to join a growing entrepreneurial organization as part of the executive team resultsoriented strategic sales professional with number years in the industry industry articulate job title driven to succeed strategic planning and client relationship management expert job title with more than number years of experience planning developing and implementing program or process creative professional with extensive project experience from concept to development talents include areas of expertise skills resultsoriented resultsoriented operations management clientfocused excel in areas of expertise proficiency in area experience accountant company name － city state conducted analysis to address issue which led to positive outcome increased sales by over a twoyear period provided onsite training monitored multiple databases to keep track of all company inventory successfully led key projects which resulted in positive outcome checked the email every day and responded written interaction with brokers bank treasury operations and within the financial department documented receipt of data and checks received and documents and evaluates results and finalize utilizing the accounting system deposited all checks received in financial department to the bank on a daily basis and maintained log for further verification and follow up handled all cash receipts wire transfers and ach entered in accounting system and distributed to accountants for cash applications prepared journal entries for foreign wire transfers and foreign cash receipts and send processes through treasury operations generated cash receipt journal on daily and monthly basis and maintain files with supporting documentation in accordance with company policy and for auditing purpose investigated and cleared any outstanding accounts receivable through bank treasury department for yearend closings in smoothly and timely manner communicated to brokers bank treasury operations and accountants for any discrepancies through phone email and correspondence and rectified performed bank reconciliations monthly resolved and met any queries with in the financial department and help to clear open cash receipts by providing receipt number and supporting documentation in a timely manner accounts payable duties handled and processed all accounts payable checks through treasury operations and mailed with supporting documentation on a daily basis recorded all accounts payable transactions in accounting system and distributed to accountants for cash applications with in the financial department processed all outgoing wire transfers requested by accountants in a timely manner through treasury operations and entered for cash applications generated cash disbursement journal on a daily and monthly basis and file with supporting documents for future reference maintained a log for higher amounts which requires two signatures and prepared spreadsheet and supporting documentation for further analysis of accounting manager developed and maintained relationship with bank claims accounting personnels treasury operations for the smooth handling of account receivables and payables take steps to make assigned job accurately and efficiently education and training associate degree accounting national education center － city state accounting bachelor of science degree accounting university of kerala india accounting skills accounting accounting manager accounting system accounts payable accounts receivable auditing bank reconciliations cash receipts documentation email financial mail payables personnel processes maintain files spreadsheet phone treasury written yearend | 18 |
chef summary experienced catering chef skilled in preparing large volumes of food quickly and efficiently highly skilled ininternational cuisine seeking a position at a restaurant where i can call it home experience chef may to current company name － city state manage daily kitchen operations including inventory purchasing and scheduling ensure proper food handling methods are observed assist kitchen staff in producing food for catering systematically control food quality and costs develop new menu items to enhance catering and retail food service revenue and productivity goals catering chef jun to may company name － city state effectively managed and produced food for catered events enforced appropriate workflow and quality controls for food quality conducted daily inventory and ordering assisted catering staff in setup and delivery managed catering schedule and logistics line cook jan to jun company name － city state set up and prep work for all food items prepared various daily lunch special items assisted in producing food for catered events conducted daily food inventory and ordering skills delivery detail oriented english inventory inventory management logistics producing purchasing quality retail scheduling spanish workflow | 14 |
intern summary motivated responsible personal trainer with extensive training in fitness nutrition and health education highlights cpr and first aid certified lifeguard training fitness equipment operation body mass index bmi knowledge fitness assessments customeroriented understanding of body fat tables and bmi excellent sales skills understanding of human anatomy aed certification fitness equipment expertise experience intern to company name develop or coordinate fitness and wellness programs or services supervise fitness or wellness workers such as fitness instructors recreation workers nutritionists and health educators conduct or facilitate training sessions or seminars for wellness and fitness staff develop fitness or wellness classes such as yoga aerobics weightlifting and aquatics ensuring a diversity of class offerings maintain wellness and fitnessrelated schedules records or reports manage or oversee fitness or recreation facilities ensuring safe and clean facilities and equipment operate and instruct others in proper operation of fitness equipment such as weight machines exercise bicycles benches hand weights and fitness assessment devices organize and oversee health screenings such as flu mammography blood pressure and cholesterol screenings teach fitness classes to improve strength flexibility cardiovascular conditioning or general fitness of participants maintain or arrange for maintenance of fitness equipment or facilities track attendance participation or performance data related to wellness events observe participants and inform them of corrective measures necessary for skill improvement instruct participants in maintaining exertion levels to maximize benefits from exercise routines offer alternatives during classes to accommodate different levels of fitness plan routines choose appropriate music and choose different movements for each set of muscles depending on participants capabilities and limitations teach proper breathing techniques used during physical exertion evaluate individuals abilities needs and physical conditions and develop suitable training programs to meet any special requirements monitor participants progress and adapt programs as needed explain and enforce safety rules and regulations governing sports recreational activities and the use of exercise equipment advise clients about proper clothing and shoes maintain fitness equipment teach and demonstrate use of gymnastic and training equipment such as trampolines and weights plan physical education programs to promote development of participants physical attributes and social skills fitness specialist to company name manage or oversee fitness or recreation facilities ensuring safe and clean facilities and equipment operate and instruct others in proper operation of fitness equipment such as weight machines exercise bicycles benches hand weights and fitness assessment devices maintain or arrange for maintenance of fitness equipment or facilities sports recreational assistant to greet new arrivals to activities introducing them to other participants explaining facility rules and encouraging participation officiate at sporting events games or competitions to maintain standards of play and to ensure that game rules are observed judge performances in sporting competitions in order to award points impose scoring penalties and determine results inspect sporting equipment andor examine participants in order to ensure compliance with event and safety regulations keep track of event times including race times and elapsed time during game segments starting or stopping play when necessary signal participants or other officials to make them aware of infractions or to otherwise regulate play or competition verify scoring calculations before competition winners are announced resolve claims of rule infractions or complaints by participants and assess any necessary penalties according to regulations start races and competitions teach and explain the rules and regulations governing a specific sport verify credentials of participants in sporting events and make other qualifying determinations such as starting order or handicap number confer with other sporting officials coaches players and facility managers in order to provide information coordinate activities and discuss problems report to regulating organizations regarding sporting activities complaints made and actions taken or needed such as fines or other disciplinary actions compile scores and other athletic records direct participants to assigned areas such as starting blocks or penalty areas research and study players and teams in order to anticipate issues that might arise in future engagements to company name confer with customers by telephone or in person to provide information about products or services take or enter orders cancel accounts or obtain details of complaints keep records of customer interactions or transactions recording details of inquiries complaints or comments as well as actions taken check to ensure that appropriate changes were made to resolve customers problems determine charges for services requested collect deposits or payments or arrange for billing refer unresolved customer grievances to designated departments for further investigation recommend improvements in products packaging shipping service or billing methods and procedures to prevent future problems greet customers and ascertain what each customer wants or needs describe merchandise and explain use operation and care of merchandise to customers recommend select and help locate or obtain merchandise based on customer needs and desires compute sales prices total purchases and receive and process cash or credit payment answer questions regarding the store and its merchandise prepare sales slips or sales contracts maintain records related to sales prepare merchandise for purchase or rental watch for and recognize security risks and thefts and know how to prevent or handle these situations inventory stock and requisition new stock ticket arrange and display merchandise to promote sales exchange merchandise for customers and accept returns clean shelves counters and tables help customers try on or fit merchandise estimate quantity and cost of merchandise required such as paint or floor covering advise patients about treatments and foot care techniques necessary for prevention of future problems prepare inserts heel pads and lifts from casts of customers feet measure customers for fitand discuss with them the type of footwear to be made recommending details such as leather quality education high school diploma jun jay m robinson high school concord north carolina united states weight training physical education competed in high school basketball varsity competed in track and field dec belmont abbey college belmont north carolina united states gpa gpa gpa world instructor training school charlotte nc united states jun aug passed both the practical and written exam for a certified personal training certification certifications programming for muscular fitness machines programming for muscular fitness free weights alternative training techniques flexibility training cpr certified aed certified first aid certified skills benefits billing contracts cpr certified credit clients first aid inventory exchange packaging paint programming progress quality record keeping recording research safety sales seminars shipping tables telephone training programs type written composition | 7 |
financial accountant professional summary clientfocused sales representative with years of providing solutions to customers solid understanding of the systems and program areas top producing sales professional and expert in the solar industry dynamic communicator who consistently exceeds goals and company expectations regulatory reporting supervisor with years experience areas of expertise include accountng finance reporting skills skills usgaap principles cash flow analysis accounting operations professional oracle proficiency hyperion financial management specialist account reconciliation specialist ms office suite budget analysis experience with regulatory filings ffiec call reports fry9c filings fiscal budgeting strong in ms word and excel accounting procedures consultant invoice and payment transactions operations analysis consolidations finance and accounting strong banking ethics balance sheet expertise usgaap principles cash flow analysis accounting operations professional oracle proficiency hyperion financial management specialist account reconciliation specialist ms office suite budget analysis experience with regulatory filings ffiec call reports fry9c filings fiscal budgeting strong in ms word and excel accounting procedures consultant invoice and payment transactions operations analysis strong verbal communication selfmotivated budgeting and finance team leadership data management consolidations finance and accounting strong banking ethics balance sheet expertise staff development risk management processes and analysisonflict resolution project management work history financial accountant to company name – city state ensured communication of and compliance with accounting policies and procedures for aaa northeast and subsidiaries club analyzed financial information communicated from various departments and subsidiaries of the club to finance prepared monthly journal entries and accruals for the monthly close process provide and prepare monthly financial statements for executive management prepare monthly reconciliations and account analysis for senior management prepared financial information using vlookup pivot tables updated financial schedules using excel solar energy consultant to current company name – city state called on residential and commercial customers for their solar needs work with networking groups to build relationships to increase sales building sales by utilizing social media marketing trade shows and other techniques to generate sales created self generated leads by going door to door in established neighborhoods using sales techniques acquired from training classes prospected qualified and secured new business with smalltomedium sized clients using strategic selling skills solar energy consultant to company name – city state managing ambassador program created a network of steady referral business educated customers in their homes on alternative clean energy solutions designed solar systems to determine weather or not the customer would be able to benefit from it business analyst iii to company name – city state perform complex general accounting functions including preparation of account analysis and balance sheet reconciliation perform ad hoc analysis with lines of business to ensure proper mapping lines up with all general ledger accounts on a monthly basis provide analysis to lines of business entities to ensure all procedures are being met and maintained during the separation process efficiently and effectively participates in large complex projects across business units product lines or business processes with focus on banking application systems interfacing into general ledgerreporting systems possess a strong understanding of financial statement and accounting concepts including general ledger test environments system processes and balance controls assures transaction flow diagrams and financial data mapping documents identify control points mitigate risks and eliminate nonvalue added processes treasury analyst to company name – city state performed complex general accounting functions including preparation of journal entries account analysis and balance sheet reconciliations proposed and published metrics and kpis to be incorporated into the monthly financials and scorecards collected and reported monthly expense variances and explanations performed periodic budgetingmodeling to project monthly cash requirements established operational objectives and work plans and delegated assignments to subordinate managers analyzed and researched reporting issues to improve accounting operations procedures modified a comprehensive financial reporting package to reflect growing organizational complexity prepared accurate financial statements at end of the quarter derivatives middle office analyst to company name – city state performed complex general accounting functions including preparation of journal entries account analysis and balance sheet reconciliations prepared accurate financial statements at end of the quarter prepared financial pages for presentation to senior management maintained accuracy in calculating discounts interest and commissions facilitated successful internal and external audits through sound and thorough documentation posted receipts to appropriate general ledger accounts balanced monthly general ledger accounts to accurately record cost and month end accruals reconciled debit reports margin reports and trade settlement reports to reach inhouse goals and objectives used investment instruments in complex option hedging strategies and trading scenarios including fixed income and equity securities enhanced the operational risk application to capture regulatory findings from agencies such as sec and occ consolidated financial data and materials for key leadership meetings complied with regulatory requirements including the bank secrecy act anti money laundering ofac usa patriot act privacy act and community reinvestment act maintained strict confidentiality of bank records and client information maintained friendly and professional customer interactions regulatory reporting supervisor to company name – city state trained new team members on applying due diligence procedures and regulatory mandates audited and documented all processes and procedures for the new accounts department wrote procedures for internal and external auditing purposes complied with regulatory requirements including bank secrecy act anti money laundering ofac usa patriot act privacy act and community reinvestment act trained and directed new hires during department orientations enhanced the operational risk application to capture regulatory findings from agencies such as sec and occ modified a comprehensive financial reporting package to reflect growing organizational complexity maintained integrity of general ledger including the chart of accounts analyzed monthly balance sheet accounts for corporate reporting generated financial statements and facilitated account closing procedures each month analyzed and researched reporting issues to improve accounting operations procedures supervised and coordinated projects for external auditors and examiner evaluations articulated audit findings risks and detailed recommendations to upper management reported internal control issues to management and supplied comprehensive recommendations to mitigate the associated risks education bachelor of science accounting rhode island college city state accounting skills account reconciliation budget analysis business processes cash flow analysis due diligence external auditing external audits financial management financial reporting financial statements financial statements general ledger general ledger accounts hyperion oracle pivot tables sales trade shows | 18 |
construction manager project coordinator inspector summary to demonstrate my architectural and construction management skills which will help contribute to anorganizations success skills paradox microsoft office suite work history company name company name experience to construction manager project coordinator inspector company name － city state maintained management information system to provide data essential to planning and control of project development scheduled monitored and reported on the progress of approximately assigned projects ensured adherence to time schedules and compliance with contracts requirements responded to all contractors correspondence on behalf of the agency monitored the contractor performance quality and work progress ensured compliance with plans and specification for construction projects reviewed and identified any necessary changes to the contract based on field conditions provided technical guidance to the development staff maintained accurate records and subsequent authorization of payments to resident engineerconstruction proj mgr company name － city state special projects unit construction manager supervised reconstructionrestoration of million nyc recreational center managed approximately jobs simultaneously coordinated and inspected contractor work daily conducted weekly site coordination meetings and monthly progress meetings coordinated contractor work between local utility companies and city agencies negotiated all change order work and authorized contractor payments managed interpretation of blueprints and specifications for project contracts established job specifications and established project goals and procedures ensured projects compliance with applicable new york city rules and regulations evaluated and approved contractors monthly payments architectural assistant company name － city state prepared construction documents and presentation drawings to support ongoing projects supported all aspects of client service general office assistance drafter company name － city state assisted in development of bids and proposals presentations for clients review prepared construction documents to support ongoing projects education and training may masters historic preservation pratt institute historic preservation bachelor of science architecture city college of new york school of architecture architecture asbestos supervisor certificatelead inspector certificate ati asbestos lead training institute － city state institute of design － city state perspective and rendering certificateinternational design seminar poltechnico of milan italycertificate mechanics institute － city state activities and honors professional women in construction pwc languages bilingual in spanish and english skills ada agency blueprints bi construction manager contracts client clients excellent customer service fluent in english english inspector interpretation meetings microsoft office suite management information system paradox presentations progress project development project management proposals quality rendering spanish specification supervisor team player verbal communication skills written | 19 |
program director office manager summary highly personable tech savvy professional with plus years of experience in administrative and customer service roles including years of nonprofit experience demonstrated ability to develop and maintain relationships through dependability and exceptional service leading to increased repeat and referral business and support effectively communicates with the executive advisory board of directors with the constant ongoing of daily operation job responsibilities include facili tating monthly support group meetings training volunteers for educational awareness programs within the community maintaining donor data with use of sage fundraising donor software mailings of thank you letters and fliers to donors creating marketing materials and social media postings and maintaining website and calendar updates additional qualifications include use of highlights crosoft word excel outlook powerpoint access publisher adobe pro operating systemswindows xp vista and mac skype facebook youtube twitter logmein remote experience program director office manager march to current company name － city state serve as director for a notforprofit corporation tending to the needs of survivors diag nosed with all forms of gynecological cancers their caregivers raising awareness fundraising and hosting local lunch and learns and community events implemented a program with third year medical students at u of l u of k called sur vivors teaching students partnered with the james graham cancer center norton hospital in the design of a new high risk screening clinic for ovarian cancer facilitate monthly support group meetings to gyn cancer survivors and their cargiv ers handle all of the day to day operations in keeping a nonprofit organization healthy and thriving maintain donor mailing lists and send out thank you letters and fliers for upcoming events maintain website and calendar updates create marketing materials and social media postings maintain donor data with use of sage fundraising donor software and virtual termi nal and merchant solutions software personal assistant to director of aviation company name － city state assisted in all daytoday needs of the director made travel arrangements organized office space and hosted meetings for clients to review veneer products assisted in the interior design and implementation of high end private jets personally designed oprah winfreys cirque du soleils rj ups fed ex gulfstream and bom dardiers corporate company jets guest services representative company name － city state flight attendant company name － city state collaborated with customer care inflight managers to create strategic plans to en hance customer satisfaction provided employees with tools to maintain and increase service levels to both internal and external customers increased employee knowledge by assisting with development and implementation of productawareness program served as inflight training instructor emergency safety first aide cpr automated external defibrillator · emergency procedures · crew resource management to line holding pilots flight attendants · security · serving · customer service · aircraft specifics · ioe qualified education bachelor of arts psychology social sciences the university of louisville － city state psychology social sciences high school diploma presentation academy － city state interests enjoy playing tennis skiing flying and photography psi chi member the national honor so ciety of psychology secretarytreasurer the louisville science center twinbrook nursing home the home of the innocence meredith dunn day care center and retreat leader deaf adultyouth community events mini deaf olympics the junior league of louisville ovarian awareness of kentucky advisory board member skills adobe cpr clients customer satisfaction customer service customer care forms fundraising instructor interior design letters mac director marketing materials meetings access excel office outlook powerpoint publisher windows xp word norton operating systems profit quickbooks safety sage strategic plans teaching travel arrangements vista website additional information hobbies and volunteer services enjoy playing tennis skiing flying and photography psi chi member the national honor so ciety of psychology secretarytreasurer the louisville science center twinbrook nursing home the home of the innocence meredith dunn day care center and retreat leader deaf adultyouth community events mini deaf olympics the junior league of louisville ovarian awareness of kentucky advisory board member | 23 |
hr business partner ii summary to obtain a position in the human resources field where i can utilize proven peopleoriented skills to develop and promote a positive work environment this position would leverage my professional experiences and job knowledge to enable me to make an immediate contribution to the organization while providing me with a challenging work environment that will allow me to continue to learn and grow core competencies human capital planning employee engagement change leadership project management hiring and retention training and development performance management strategies experience current company name － city state hr business partner ii experienced hr professional with successful career in banking operationprocedural development and administration excel at interfacing with employees at all levels to ensure organizational goals are attained i support the south florida retail lob approx employees possess excellent communication analytical and organizational skills support the following functions within the retail line of business employee engagement analysis and delivery this including focus groups and listening sessions talent review organizational design performance and talent management cycles and partner with learning to coordination professional skills based training registration and annual compliance training adherence support market manager and regional managers on all hc initiatives recruiting training performance development engagement retention excel within fast paced environments where indirect leaderships skills are the keys to success an effective project manager with the skills necessary to direct train and motivate teams to their fullest potential deposition simplification ocm core team hr project lead change leadership series hr total rewards ambassador work stream company name － city state management driving recordhigh sales propelling store to improve in ranking from the time assigned to a designated store reducing turnover and benchmarking improvement in staff retention by way of employee development and moralebuilding programs elevating stores guestsatisfaction scores by way of swift resolution of customer issues and a strong commitment to superior customer service on all staff levels excel within highly competitive environments where leaderships skills are the keys to success growing sales and customer base while reducing overall expense to effectively manage profit margin on stores pl positions heldjob duties overall store operations marketing administration customer service human resources marketing regional hr specialist talent acquisition consultant mortgage fulfillment consumer collections grand rapids leadership program repossession supervisor consumer collectionsstaff size foreclosure supervisor consumer collections staff size training facilitator consumer collections new hire training class size inboundoutbound collections education kalamazoo grcc community college university of phoenix bsbm business management business management interests project search bank donations committee chair auction to benefit project search planning committee teach a child to save classroom initiative united way donations captain day of caring volunteer contributor kids food basket volunteer habitat for humanity volunteer river bank run runner safety volunteer present additional information employee engagement i am very passionate about employee engagement and working with teams to utilize the skill sets and assets that each team member has to offer skills administrative assistant attention to detail banking benchmarking clerical excellent communication competitive consultant customer service delivery driving fast focus human resources hr leadership listening director market marketing microsoft access microsoft excel excel microsoft office microsoft powerpoint sharepoint microsoft word nursing organizational design organizational skills organizational perioperative profit project lead recording recruiting retail sales scheduling supervisor swift employee development additional information corporate citizenshipcertifications awards horizon award recipient rocks award recipient six sigma yellow belt trained project search project search bank donations committee chair auction to benefit project search planning committee teach a child to save classroom initiative united way donations captain day of caring volunteer contributor kids food basket volunteer habitat for humanity volunteer river bank run runner safety volunteer present additional information employee engagement i am very passionate about employee engagement and working with teams to utilize the skill sets and assets that each team member has to offer | 0 |
radiological control technician professional summary dynamic college student with over years of nuclear experience working as a qualified radiological control technician working in the radiological control department in a variety of areas including limited facility decommissioning and aircraft carrier refueling on the cvn highly enthusiastic self motivating and resourceful professional summary of skills hour current osha cfr hazardous waste quick learner adept multitasker category mixed waste worker training life harness qualified us navy article radiological control technician qualification self disciplined team player respirator qualified microsoft word excel powerpoint self disciplined team player self disciplined team player experience company name city state radiological control technician to current provide radiological controls oversight of the deconstruction and remediation activities perform daily monitoring of radiological work radiological surveying environment sampling and evaluation and aiding in the preparation of documents that support the transfer of materials and equipment for disposal or release provide radiological oversight and leadership for all crew personnel to ensure the highest radiological standards are kept doe l clearence company name city state radiological control technician to provided work coverage and oversight for maintenance operational and routine work that involved radioactive material provided monitoring for radiation contamination and airborne radioactivity in the work place position responsibilities included performing required radiological surveys for free release of material per article of navsea performed surveys for contamination and radiation control airborne radioactivity control and surveys to categorize waste for shipment ensured alara principles are followed during work and respond to radiological emergencies as required survey waste material excess materials vehicles areas and other materials maintained proficiency and qualifications through completion of work selfstudy and training activities obtained a confidential clearance company name city state aviation ordnancemen professionally and thoroughly trained in the areas of explosive ordnance handling and blasters maintained troubleshooting and repair on all weapons elevators onboard specialized in servicing inspecting and handling of all types of weapons and ammunition carried on navy aircraft duties performed included inflight functions such as operating tactical weapons and communication equipment performing inflight maintenance of aircraft electrical and mechanical gear expert in tactical and technical guidance obtained a secret clearance education nuclear engineering technology thomas edison city state usa recipient of thomas edison state university military scholarship coursework in engineering continuing education in nuclear energy engineering technology nuclear energy engineering technology nuclear energy engineering technology thomas edison state city state usa languages bilingual fluent in spanish and english certifications qualified radiological control technician certification doe core card aviation ordnancemen certification | 23 |
marketer administrator professional summary administrative healthcare pharmaceutical salesdedicated and motivated professional with a strong background in medical pharmaceutical dental sales and new business development years of successful experience consulting and training on multifaceted projects developing and implementing effective promotional techniques and facilitating profitable relationships with a wide range of clients and key business partners called on various clinical representatives in the areas of cardiovascular endocrinology respiratory care internal medicine emergency services primary care hospitals and pharmacies consistently recognized for outstanding contributions to the bottom line and solid reputation for surpassing specified sales and revenue objectives commended for organization perseverance efficiency and priority management skills computer savvy and familiar with many modern systems and applications including windows ms office suite and salesforcecomareas of strengthconsultative selling account management business development customer relations client retention training team building networking prospecting clinical administration strategic planning territory management director of marketing process improvement office management revenue generation core qualifications account management creative problem solving territory sales experience leadership training mentoring customer focused experience company name january to july marketer administrator city state managed all internal office employees payroll and then spent of my day as director of marketing answered to president of company called on cardiologists neurologists pain management dental weight loss clinics pcps internal medicine psychiatrists etc transferred with my husbands job from kansas to texas and then had to deal with some family issues that kept me from looking for work til so had been actively looking for only months company name january to october executive dental oral healthcare representative city state effectively promoted a full line of dental healthcare products including sensodyne paste sensodyne isoactive for dentin hypersensitivity pronamel for acid erosion protection adults children aquafresh enamelock aquafresh isoactive and biotene for xerostomia successfully sold to physicians hygienists and other practitioners while consistently increasing regional market share boosting revenues and meeting organizational goalstrained at the dental and hygiene schools championed and established the first sales council leadership team for oral healthcare division ranked in the country for facilitating the most telecons for practitioners within the first year out of reps selected to train and mentor new sales and business development associates in the department presented with the empowerment spirit award in for new ideas to generate revenue as well as the silver spirit award for my hard work in met or exceeded of daily quota for physician calls and increased market share by15 company name january to january executive therapeutic specialty pharmaceutical sales representative city state interacted extensively with physicians and healthcare professionals to promote diabetes cardiovascular high cholesterol and respiratory pharmaceuticals avandiaavandamet avandaryl coreg cr lovaza and ventolin hfa constantly met specified sales quotas and increased market share from to within the first months ranked in the region for overall sales and within the top out of for cardiovascular products recognized as diamond tier winner in in region and ruby tier winner in region and bronze spirit award goal achievement in presented with the geo team awardin region and top sales rep award for the region in company name january to january radiology product specialist city state performed an array of managerial and administrative duties in support of daily departmental operations asked to initiate the first ever employee retention and client satisfaction program at cerner communicated effectively with various clientele helped resolve an array of issues and increased customer satisfaction by met or exceeded of daily and monthly quotas set by management ranked in the company out of within the first months of employment education avila university st joseph healthcare center bachelor of science bs radiologic technology biology city state united states gpa gpa radiologic technology biology gpa interests aart license member american registered radiologic technologists charitable volunteer coordinator radiologic science club skills biotechnology and pharmaceutical sales administrative award winner sales professional additional information certifications affiliations aart license member american registered radiologic technologists charitable volunteer coordinator radiologic science club | 6 |
finance professional summary a versatile highly motivated adaptable and responsible accounting graduate possessing highly analytical skill and ability to manage and complete projects to the highest standards now wish to transition solid background in accounting and finance towards business and property consultancy which is a challenging position that will enable me to capitalise my own knowledge and work experience skills superior time management customer relations selfmotivated professional excellent communication skills strong interpersonal skills multilingual in english and indonesian languange proficient in ms office critical thinking attention to detail creative thinker excellent managerial techniques work history finance to current company name – city state proposed and achieved cost savings by reducing expenses on the company forecasted operating costs for scheduled projects by strategizing with other departments analyzed budgets financial reports and projections for accurate reporting of financial standing worked with management at the project level to ensure expense plans are achieved worked with managers to develop annual expense plan goals collected and reported monthly expense variances and explanations performed periodic budgetingmodeling to project monthly cash requirements calculated commissions for sales stores responsible for petty cash and bank transactions junior auditor to company name – city state analyzed and reviewed cost reports and communicated final results to clients reported internal control issues to management and supplied comprehensive recommendations to mitigate the associated risks gathered data for internal audits through interviews financial research and downloads articulated audit findings risks and detailed recommendations to upper management met with clients to identify and assess business controls risks process gaps and work flow inefficiencies education se accounting kwik kian gie school of business city state high school diploma don bosco senior high school city state certifications instansi perusahaan wall street institute posisi spo sales promotion officer spg penghasilan terakhir job deskripsi menawarkan kursus inggris tahun instansi perusahaan kap ak rahman posisi junior auditor magang penghasilan terakhir job deskripsi membantu membuat dan memeriksa laporan keuangan klien tahun sekarang instansi perusahaan pt mitra manunggal mahardika posisi finance penghasilan terakhir rp skills c english finance access excel word promotion sales additional information jenis kelamin gender perempuan tanggal dan tempat kelahiran date and place of birth jakarta desember status marital marital status belum menikah warga negara nationality wni agama religion katolik tinggi dan berat badan 161cm56kg height and weight hobihobby boxing yoga jogging travelling preferensi pekerjaan job preference bidang pekerjaan yang diminati akuntansifinanceauditormarketing career interest available position riwayat pendidikan dan pelatihan educational and professional qualification jenjang pendidikan | 15 |
hr specialist summary resultsdriven professional with comprehensive experience in human resources customer service and financial services strengths include problemsolving strategic thinking and creativity known as a selfmotivated individual with the ability to work well with others in fastpaced environments with outstanding communication skills highlights recruiting employee relations personnel records maintenance new hire orientation exceptional interpersonal skills workday proficient accomplishments dlodldl experience hr specialist jul to current company name － city state support the hr operations service delivery model by serving as a primary contact for escalated issues related to human resource services eg employee benefits recruiting onboarding relocation leaves of absence workforce administration etc actively listen interpret and articulate the needs of the customer employees human resources team members and management to ensure timely research and resolution of escalated issues monitor and maintain case management ticketing queues to ensure cases are assigned and resolved within stated service levels as well as to ensure accurate documentation of case status and issue resolution seek guidance on more complex issues from senior team members andor internalexternal partners as needed as well as follow established approval processes for all issues requiring resolution outside the standard provide support to sr hr analysts hr analysts and management with special projects as required work with human resources support center to monitor and maintain the highest level of quality service and employee satisfaction handle sensitive employee data with the utmost of discretion preparation and review of specific reports as well as coordinate and assist in the uploading of mass data changes as needed maintain library of process documents sops job aids etc to ensure accuracy efficiency and version control partner with service delivery team members to review and recommend process improvements and enhancements maintain employee records through imaging and indexing documents appropriately assist with invoice reconciliation and processing document preparation review and other similar administrative duties as assigned staffing specialist jun to jun company name － city state onsite point of contact for coopintern program completed applicant tracking in hire systems responsible for onboarding of coopsinternspayrollcreation of identity manager accountsbadging facilitated new hire orientation processed various workflow forms as needed interfaced with coopinterns managers and contractors when appropriate conducted exit interviews with coops terminate them from the system other duties as assigned conducted new employee orientation to foster positive attitude toward organizational objectives staffing coordinator aug to apr company name － city state responded to associate benefit questions researched and resolved assisted with coordinating and conducting hrrelated training and other workshops maintained current knowledge of hr practices laws and regulations addressedescalated customer issues and concernspayrollbenefitsbadging assisted staffing specialists with benefit refunds workers compensation jury duty stdltd form preparation interfaced with candidates managers and associates when appropriate produced daily staffing team reports facilitated new employee orientation conducted phonescreens over the phone with applicants conducted interviews with applicants special projects as assigned recruiting coordinator sep to aug company name － city state conducted phone interviews with applicants developed and enhanced effective relationships with colleges and universities job fair groups business associations advertising and recruitment agencies and other key resources for sourcing candidates to fill internal positions teamed with business line managers to identify recommend and interview the most qualified candidates functioned as a liaison between assigned business lines and human resources to capitalize on companywide recruitment initiatives events opportunities and practices represented us bancorp in the community proactively sought opportunities to source candidates performed many duties involving employee communications such as preemployment screening responded to routine questions regarding human resources policies and procedures identified potential issues etc maintained and distributed current employee information answered questions from employees regarding personnel issues instructed and assisted employees in the completion of forms delivered new employee orientation training recruited and interviewed applicants per week conducted new employee orientation to foster positive attitude toward organizational objectives customer service representative feb to apr company name － city state answered inbound calls for k customers placed outbound calls as a followup to customer concerns pertaining to their k plans processed numerous transactions on k customers accounts ie loans withdrawals exchanges investigated pending issues on k customers accounts ie address changes changes in employment status trustee board member sep to dec company name － city state appointed by the churchs pastor to the board to assist with making decisions for the church served as financial secretary processing payroll checks for those on church payroll assisted with analyzing and amending the churchs budget as necessary conducted quarterly business meetings with other board members providing financial update of the church to the members education masters public administration may northern kentucky university － city state public administration bachelor of arts english writing may northern kentucky university － city state english writing affiliations doldldld skills articulate benefits case management employee communications human resources payroll processing payroll personnel policies processes quality recruiting research staffing phone workflow | 0 |
accountant summary innovative accountant proficient in extracting financial data from various reporting systems and suggesting key operational changes skills budget forecasting expertise analytical reasoning account reconciliation expert strong organizational skills general ledger accounting expert in customer relations flexible team player advanced computer proficiency pc and mac experience to current accountant company name － city state performed debit credit and total accounts on computer spreadsheetsdatabases using specialized accounting software received recorded and banked cash checks and vouchers as well as reconciled records of bank transactions worked with management to document and offset unusual expense variances in their respective areas assisted the cfo with the production of the monthly financials management reports and board packages coded the general ledger and processed vendor invoice payments researched and resolved billing and invoice problems to accounting clerk company name － city state assisted in the creation of vendor contracts for outside vendors revised and streamlined inefficient work procedures with automation software reduced time and costs and increased efficiency by introducing new accounting procedures suggested process improvements to secure prompt and regular receipts for the organization coded the general ledger and processed vendor invoice payments executed accounts receivable reporting enhancements and reconciliation procedures managed accounting operations accounting close account reporting and reconciliations to current church administrator company name － city state plans and implements appropriate annual budget average and accounting systems balance checking account and investment accounts and submit reconciliation monthly for pastors review and approval developed and implemented a microsoft excel financial database system for streamlining all financial and charitable contributions record system for the church prepares annual contribution statements yearend financial reports financial information for committees and the church as needed or requested attend to banking operations for deposit cash handling or more on weekly basis check writing and business banking online maintains the churchs policies and procedures manual administers payroll for church employees on a semimonthly basis and all related payroll functions maintains a church membership database for over members which is keep confidential monitors and maintains inventory of churchs property and equipment making repairs andor replacement as necessary being thoroughly familiar and abreast with the latest computer software used and might benefit the church education and training january masters business administration troy university － city state business administration december bba accounting management columbus state university － city state accounting management skills account reconciliations accounting accountant accounting systems accounting system accounts payable adobe acrobat agency balance banking budget analysis budget bi cash handling clerical contracts cost accounting database fax fds finance financial financial analysis financial management financial operations financial reports financial statements fiscal management forecasting functional fund accounting funds general ledger government grants innovation maintains inventory inventory leadership skills macintosh mainframe managerial managerial accounting access microsoft access microsoft excel excel microsoft office software office outlook powerpoint publisher windows word monitors newsletter payroll ibmpc copier policies processes profit program development proposals quickbooks reconciling record keeping repairs reporting scanner technical support phone time management type written annual reports yearend | 18 |
media specialist ii professional summary i want to continue to embark on a progressive career path building successful public relations and communications programs and have continued success in implementing media relations plans designed to expand market awareness i develop communications strategies that build key relationships with stakeholders and constituents and create innovative initiatives that foster and create strategic partnerships and alliances core qualifications organization image control public relation initiatives information dissemination social media management media production adobe communications experience to current media specialist ii company name － city state as media specialists ii i develop and implement public information programs to inform the citizenry of activities programs services and objectives of the san bernardino probation department i maintain and develop content for the departments website and assist with media requests i also develop and implement electronic and social media policy and practice this position requires that i create and prepare media for public presentations and evaluate the effectiveness and coverage of public information activities and outreach i design coordinate and direct promotional projects and serve as the departments lead photographer and videographer to owneroperator company name － city state officialnxpcom is a freelance marketing and media production firm i coordinate a group of independent freelance production professionals to provide television production marketing materials event coordination and web media modules as owner my main duties include marketing research message customization and media production under this company i also freelance as a camera tech for espn and fox sports south to assistant program director company name － city state as assistant program director i coordinate all the local public access channel programming this includes scheduling programs to run writing and producing original programming marketing the channel to the citizens of pitt county and soliciting and organizing local producers in the creation of programming to public information officer company name － city state as public information officer pio i served as a communications liaison between the media county staff government officials and citizens in order to facilitate the timely dissemination of information about programs services and activities the office was also responsible for maintaining and operating the local peg access channel pitttv as pio i was responsible for creating editing and scheduling all programming for the governmental and education portions of the channel the office coordinates press coverage for all major functions of the county and managed special event planning public information produced county publications for staff and the community including videos newsletters brochures a calendar of events and an annual report i also served as content manager of i managed the administrative functions of the office which included the administration of a annual budget to communications specialist company name － city state increased visibility of county services by developing and producing video radio and web programming that enhanced the vehicles by which information was disseminated coordinated the redesign of the county web site i developed an internship program for college students that focused on media development within the communications field created the first interactive employee electronic newsletter to associate producer videographer company name － city state i organized story schedule for pm and pm newscasts and write story scripts for newscasts and website i also produced video for special projects and promotions education bachelor of science bs mass communications marketingpublic relations east carolina university － city state mass communications marketingpublic relations associate of art and science aas preliberal arts computer science pitt community college － city state preliberal arts computer science professional affiliations capio california public information officers interests my interest and activities are grounded within the creation of audio and visual arts such as photography videography and graphic arts additional information interestsmy interest and activities are grounded within the creation of audio and visual arts such as photography videography and graphic arts skills administrative management functions website management image control governmental relations public information media production marketing publication design event planning cable television franchise coordinator | 12 |
reading speech language arts teacher summary designed and implemented four original classroom curricula selfdriven resourceful leader excellent communication and interpersonal skills accomplished public speaker effectively collaborates with all levels of staff members fosters quality relationships with students creates a fun and challenging learning environment for students computer proficient and adaptable to new technology leads a creative yet organized and structured classroom possesses a genuine interest in students cognitive and social growth extremely familiar with 6th and 9th grade language arts common core standards accomplishments four years experience as yearbook advisor transitioned the yearbook creation process to successfully use computers and digital photos selected oversaw and provided technology training to a student staff of organized and supervised production of graduation ceremony video show responsible for yearbook planning budget sales advertising ordering distribution and final editing one year experience teaching psychology elective social studies course for juniors and seniors taught introductory psychology concepts and facilitated independent projects professional development activities and honors active volunteer with saginaw bay riverdawgs travel baseball chaperoned several middle and high school dances host teacher to four preservice education students served on national honor society selection committee coordinated with dow college opportunity program svsu new teacher panel participant nominated students for people to people ambassador program organized absolutely incredible kid day participants addressed svsu board of directors attended several jostens yearbook training seminars coordinated student field trips for english yearbook psychology attended svsus womens leadership forum selected three times to attend top life touch luncheon svsu student teaching seminar mock interview candidate wrote numerous letters of recommendation for coop and college admissions students completed readers workshop with alicia kubacki maisa units completed sign post notice and note reading strategy training with dr anita kepley experience reading speech language arts teacher january to january company name city state currently taking an educational leave of absence four years experience teaching 6th grade english language arts including coteaching experience designed and implemented original reading curriculum around common core standards focused on reading comprehension spelling and vocabulary specifically focused on the three genres of adventure sciencefiction and historical fiction nine years experience teaching speech communication designed and implemented original classroom curriculum focused on communication concepts speech delivery skills and formats integrated individual and group projects and assessment ten years experience teaching sophomore english american literature taught novels short stories plays poetry and research paper process focused on improving students writing vocabulary and reading comprehension three years experience teaching analytical reading elective english course for juniors and seniors analyzed literature poetry and literary devices facilitated two trips to read to elementary school students four years experience teaching freshman english literature survey including coteaching experience taught novels short stories poetry grammar and expository writing focused on improving students writing vocabulary and reading comprehension one year experience coteaching english skills competency course designed to prepare students for ninth grade english focused on reading writing spelling and grammar codesigned an intensive unit covering career awareness and preparation one semester experience teaching creative writing elective english course for junior and seniors designed and implemented original classroom curriculum explored eight different genres of creative writing education master of arts degree secondary classroom saginaw valley state university university city state credits completed secondary classroom teaching credits in progressk literacy specialistrecipient of the us dept of education teach grant program secondary teaching certification communication theater english and psychology saginaw valley state university university city state communication theater english and psychology bachelor of applied arts degree interpersonal and public communication marketing central michigan university city state interpersonal and public communication marketing teaching certificationmichigan secondary professional education certificate speech dramatic artstheater bd english ba psychology ce skills arts ba creative writing delivery english fiction novels poetry progress psychology reading read research short stories speech teaching teaching teaching | 22 |
budget finance specialist senior summary dynamic finance professional with a strong background in all aspects of accounting and financial management successful at managing multiple assignments while meeting tight deadlines highlights financial analysis complex problem solving financial reporting expert account reconciliation selfmotivated professional revenueexpenses management ufars superior time management peoplesoft expert bookkeeping sapms office suite excel budgeting expert business process improvement school finances accomplishments promoted to senior role with added responsibility of managing person team of budgetfinance specialists and senior account clerk successfully managed aging invoices by reducing the number of invoices from invoices to less than in the work flow within days improved cost efficiency of school districts travel system awarded star customer service by recognizing outstanding customer service that goes above and beyond normal duties acknowledging consistent dedication in support of clients and colleagues successfully trained account clerks and secretaries in using sap experience company name october to current budget finance specialist senior city state cosupervise and colead activities for a team of budget finance specialists and account clerk cadre responsible for training any new team members giving work direction to all team members lead the team during fiscal budgeting process ensure fiscal responsibility throughout key areas of organization by reviewing and strengthening efficiencies in financial controls conducting budget analysis and strategic planning to aid in daily business decisions train and advice school officials and administrators on use of public funds and donations to ensure compliance and transparency create financial reports and documents to guide and complete the annual budgeting process for upcoming school year and support organizational objectives manage funded project accounts donations which generate nearly million in revenue annually responsible in creating accounts managing both revenue and expenses carry over any unspent money from one year to the next and communicating the appropriate use of funding to the recipients manage financial record for schoolsprovide financial analysis financial planning and budget oversight to principals in order to effectively make daily operation and annual budgeting decisions train clerks and principals on the appropriate usage of public funds financial management system sap and ufars coding oversee position control and resolve questions on budget and other financial and technical transactions work closely with human resources regarding positions salary and confidential employee information work closely with procurement on approving and or preparing requisitions to po and accounts payable on resolving payment processing issues improved cost efficiency of school districts travel system by ensuring accuracy of budget coding budget availability and authorization company name july to october accounting specialist iii city state responsible for daily accounting transactions in the trust fee unit including processing payments sent by trust clients diligently monitored accounts and worked closely with internal team members and external stakeholders to reduce account delinquency and by utilizing quick and decisive analytical thinking and extensive research produced daily business transactions and monthly financial reports and analysis to upper management for audit and to aid in crucial daily banking operations awarded star customer service award in recognized outstanding customer service that goes above and beyond normal duties acknowledged consistent dedication in support of clients and colleagues company name september to july loan analystcustomer service representative city state reviewed and analyzed financial documents and loan applications for home loans verified compliance with federal requirements and ensured conformity to wells fargo funding and investor requirements conducted extensive research to support loan decisions and resolved complex issues developed in house expertise for aboveaverage knowledge of tax penalties and other fine print liabilities that were crucial to proper loan administration regarded as thorough and courteous professional by peers and clients known for consistent delivery of highlevel customer support particularly through challenging loan applications education supervisor training city state university of wisconsin bachelor of science business administrationfinance city state business administrationfinance skills accounting financial audit general ledger ap purchasing quickbook finance budgeting forecasting financial analysis planning revenueexpenses management financial control process improvement technical presentations people skills customer service oriented resultoriented and goal driven attention to detail flexible selfmotivated problem solver team player dependable initiative dedicated honest passionate multitask | 15 |
editorial assistant summary focused journalist successful in developing feature articles short stories editorial pieces and broadcastscripts strong technical command of the english language and familiarity with a wide range of writingstyles committed to maintaining journalistic excellence and integrity skills proficient with video editing software final cut pro and edius desktop publishing software photoshop illustrator html photojournalism and videography copy editing and proofreading managing skills advanced problemsolving great organizational skills experience editorial assistant company name city state head of submissions department act as the first point of contact for authors questions concerns ect during the submission process update and maintain companys database review samples to determine if suitable for publication production assistant to company name city state provided video production and digitization services to faculty staff and departments at the university of tennessee intern to company name city state contributed articles and photos to sydney local magazine peninsula and northshore living intern reporter to company name city state captured visual content and edited general assignment stories to be shown on air gathered and verified factual information regarding stories through interviews observation and research columnist to company name city state published weekly oped in school newspaper titled school of sarcasm topics covered campus life received highest readership for three consecutive years freelance writer to current company name city state wrote unique articles for wojdylo media pertaining to social media advancements deejay to company name city state presented local news on campus public radio organized playlists for radio and announced song titles education and training bachelor of science journalism the university of tennessee city state bachelor of science in communication and information with a major injournalism and electronic media and a minor in english activities and honors selected to participate in college ofcommunication and information globalscholars study abroad program in sydney australia forspring | 12 |
designer technical designer summary creative fashion designer with background in the catagories of swim intimate apparel loungewear and sportswear experience designing wovens and cut and sew knits creating technical drawings and packages excellent time management organizational skills and work ethic highlights detailed technical sketches technical packages line sheets garment fittings garment specing correspondence with overseas vendors accomplishments cofounded ulihu a mens and womens underwear and loungewear company oversaw design and technical design of all pieces and managed production in new york city experience designer technical designer january to august company name city state responsible for research development and design for each season prepare technical packages for all styles excel illustrator source and place orders for all fabrics and trims for sampling and production oversee domestic development and production all in nyc communicate with factories to ensure proper fit and construction as well as maintaining timelines attend all fittings responsible for overall fit of product review and approve all samples fit prepro and top costume designer and wardrobe supervisor june to august company name city state presented and finalized costumes for all characters purchased andor made all costumes within agreed upon budget fit all garments and made alterations created costume plot from script using synch onset facilitated loans from several designers and showrooms production assistant october to march company name city state assisted in product development at all stages of sportswear daily correspondence with domestic factories in new york city garment district attended fittings and took notes made all updates to sketches for technical packages and relayed changes to vendors created line sheets and mailers to send out to buyers associate designer april to october company name city state ralph lauren sleepwear loungewear responsible for design development of foa and foe loungewear programs as well as assisting head designer in development of lauren sleepwear line research and develop existing and emerging concepts and trends as inspiration for color fabric and silhouette use research to develop seasonal trends and produce product presentations including color boards concept boards printstory boards and full figure flat sketch designs to help sell concepts to buyers partner with merchandising to edit line create detailed flat sketches using illustrator from illustrations or mock ups for tech packs as well as catalog and line sheets prepare and pass design detail sheets and trim sheets for all designs to technical design work with technical design to achieve highest quality and best fit possible responsible for administration and follow up of product design process including daily communication with multiple overseas vendors to ensure product development for all design related questions attend all prototype and pre production sample meetings to review garments and note changes participate in fittings make revisions to sketches and design packages as needed create and manage trim sheets line sheets boards seasonal books and tear books assistant archivist may to august company name city state photographed and described all incoming assets from designers vintageinspiration and prototypeheritage pieces assisted designers in searching and pulling garments to fit a particular theme or query style cut color print or detailing created mood and detail boards from garments in archive for designers as requested assistant designer august to october company name city state assisted designer through all phases of the design process from concept to creation created detailed flat sketches with specs by hand and computer adobe illustrator completed all initial stages of product development including tech packs cutters must and issuing style numbers attended fittings took notes and communicated all updates to patternmakers communicated with head patternmaker and seamstresses on a daily basis to oversee production of orders created line sheets and invoices for wholesale orders and researched new stores for future sales maintained fabric library and sourced new vendors when necessary consulted clients concerning style fit and color oxford li fung march august assistant patternmaker womens sportswear division general assistant to nine patternmakers in large sample room assisted patternmakers in draping and revising patterns after fittings transferred patterns from muslins to paper and ensure guideline specs according to tech packages responsible for specing all incoming sample garments education associate of applied science fashion design fit city state ba eastern european studies saint edwards university city state computer skills adobe illustrator adobe photoshop microsoft excel microsoft office | 1 |
assistant director summary previously doing executive administrative work experienced in multiple work settings maintenance marketing finance health care customer service hospitality educational and instructional also achieving artistic experience work as a choreographer dancer videographer producer and professor culturally aware and diverse having traveled internationally philanthropy work serving as a board member for various nonprofit organizations volunteering at hospitals and being active within the community i annika kay at age now have done and experienced a great deal at a young age i am well equip to take on just about any task presented to me and i am extremely capable and eager to learn that which i do not know yet i am a professional individual who is always able to meet deadlines polite positive considerably responsible and quite astute as well as logical and rational and strive to maintain both humility and kindness in all that i do skills final cut pro proficient motion livetype camera operation editing computer microsoft office excel power point quickbooks creative suite html wpm key proficient online databases filing and backup drives troubleshooting webdesign and graphic design writing copy writing letters grants project proposals spreadsheets cost analysis memos budget reports meeting minutes job descriptions policies and procedures handbooks etc experience assistant director company name － city state march supervisor ed huddleston director of plant operations x2268 may call for reference general description assist in the oversight of plant operation services provide information and serve as a resource to department administrators and staff achieve defined objectives by assisting in planning evaluating developing implementing and maintaining services in compliance with established guidelines codes and regulations and supervising and directing assigned staff detailed description assesses incidents complaints etc as needed andor assigned eg building breakins utility problems etc for the purpose of resolving or recommending a resolution to the situation assists in the development and monitoring of department budget allocations expenditures fund balances and related financial activities for the purpose of ensuring that allocations are accurate revenues are recorded expenses are within budget limits andor fiscal practices are followed assists as needed andor assigned in the personnel management of department employees eg selection of new hires promotions terminations transfers supervision discipline training etc for the purpose of maintaining staffing needs and productivity of the work force collaborates with internal and external personnel eg department and district administrators auditors public agencies community members construction managers architects vendors etc for the purpose of implementing andor maintaining services and programs coordinates hazardous material asbestos containment andor removal for the purpose of ensuring that campus is kept in a safe and effective manner and that all relevant legal regulations and guidelines are complied with facilitates andor participates in meetings and workshops etc for the purpose of identifying issues developing recommendations supporting other staff and serving as a district representative inspects aspects of new construction repair work projects equipment work orders daily maintenance and supplies for the purpose of ensuring that jobs are completed efficiently specifications are within regulatory requirements and inspection reports and payment requests are correct monitors campus and department safety and preventative maintenance programs for the purpose of ensuring school is maintained in a safe condition and in compliance with oshatosha requirements prepares a wide variety of written materials eg correspondence memos reports policyprocedures budget etc for the purpose of documenting activities providing written reference andor conveying information presents information for the purpose of communicating information gaining feedback and ensuring adherence to established internal controls researches new products laws regulations etc for the purpose of recommending purchases contracts and proper maintenance of campus wide services responds to emergency situations during and after standard hours for the purpose of resolving immediate safety concerns sept instructorafter school program specialist idyllwild elementary school jan supervisor sue director of after school program assisted children with their homework planned and supervised activities provided instruction maintain order and safety among children page aug admin assistsubstitute dance instructor dance dept of idyllwild arts academyjuly supervised and tended to all dance students relating to injuries concerns questions and moral support taught dance classes videographer for events and auditions typed filed organized all documents ownerartistic director city state taught and instructed children from ages and adults ages in areas of modern jazz hiphop ballet tap tribal fusion stretch and cardio producer for all performances supervised students book keeping billing maintenance office manager company name － city state company name billing accounts payablereceivable scheduling documentation meet with parents and students regarding any concerns questions explanations with their lessons or instructorsjan videomedia director california institute of the arts calarts valencia camay taught video production courses in dance dept supervised video assistant and crew maintain reorder care instruction organization of all videomedia equipment setup of all equipment and live edit within the theater for performances updating and restoring the archive vault documenting all performances oversight of all videomedia work within the dept smarts program idyllwild elementary school taught art courses for all levels k8th capoeira drumming acting and improv dance styles including hiphop jazz salsa african waltz and swing assisted in fundraiser events and participated in holiday caroling in hospitals education and training mfa masters of fine arts california institute of the arts ba bachelor of arts california state university of fullerton csuf hs diploma orange county educational arts academy interests gave demonstrations and open instruction for multiple dance styles that coincided with the concert in the park series isis theater company · stage manager lighting designoperator audio design videographer fundraising served as board member art alliance of idyllwild · organized setup and help ran events public announcer served as board member page various finnish organizations finnish lutheran church los angeles finlandia foundation los angeles scandinavian foundation national finlandia foundation the ladies of the kalevala finnish club of north hollywood activities and honors golden key international honor society member of deans list and national deans list volunteer for choc hospital los angeles finlandia foundation american scandinavian foundation wellspring wellness association peace of mind mental health additional information community arts network can · gave demonstrations and open instruction for multiple dance styles that coincided with the concert in the park series isis theater company · stage manager lighting designoperator audio design videographer fundraising served as board member art alliance of idyllwild · organized setup and help ran events public announcer served as board member page various finnish organizations finnish lutheran church los angeles finlandia foundation los angeles scandinavian foundation national finlandia foundation the ladies of the kalevala finnish club of north hollywoodawards scholarships honors member of golden key international honor society csuf member of national deans list csuf distinguished scholar award gse recognition in excellence in chemistry and reading high honor roll awarded the ahmanson grant for choreographic work honored a position on the interdisciplinary project committee selects and delegates grant expenditures to project proposals by students at calarts awarded the videomedia assistantship at calarts honored as distinguished scholar presented a speech representing the dance department at the graduation commencement ceremony may awarded a small scholarship fund for the recognition scholarships christine lyon fund dance scholarship csuf fall robert christianson dance scholarship csuf spring edith morgan dance scholarship csuf fall robin johnson dance scholarship csuf spring robert christianson dance scholarship csuf fall richard willis dance scholarship csuf spring front and center scholarship csuf los angeles finlandia foundation scholarship recipient to attend csuf for dance national finlandia foundation to attend csuf for dance skills key accounts payable arts art backup billing book keeping budget ca contracts copy writing cost analysis databases directing documentation editing edit filing final cut pro financial grants html inspection inspects instruction instructor legal letters director materials meetings excel microsoft office power point monitors new construction personnel personnel management camera policies researches new products producer proposals quickbooks safety scheduling spreadsheets staffing supervisor supervising supervision swing troubleshooting type video video production videography videographer webdesign and graphic design workshops written | 22 |
test analystinterncontractor profile years of professional experience in software testing experience in working with agile software development strong scripting skills with good expereince in test automation expertise in manual and automation testing of various web and mobile based applications good programming skills accompanied by excellent analytical and problem solving skills hands on experience in preparing test plans test cases automated tests and executing the same proven experience in testing gis applications experience in working with ecommerce banking and insurance domains experience in user acceptance testing system integration testing performance testing decision table testing and regression testing good experience with developing and maintaining the test documentation self motivated with strong passion for delivering quality software strong project management skills with flexibility and willingness to work on a variety of projects while demonstrating ability to multitask and prioritize effectively excellent verbal and communication skills excellent risk mangagement skills with proven ability to meet the tight deadlines istqb certified tester to pursue a challenging career in the field of software testing and quality assurance and providing the need of the company in the best possible way and enhance my technical logical and problem solving skills skills technical profile programming languages c c c java scripting languages javascript windows powershell mark up language html xml automation tool selenium ide web driver googleuiautomator bug tracking tools jira buganizer office suite microsoft office microsoft project open office database my sql and sql server operating system windows linux and os x mobile operating system ios android professional experience august to february company name test analystinterncontractor responsibilities system testing and functional testing on ecommerce websites this involves testing it against the functional specification and integration testing the system in case of website is integrated conducting cross browser and cross platform testing on different desktop browsers mobile phones and various tablets analyzing the requirements provided by client in functional and technical requirements specification and communicating with ba developers and project coordinators writing functional and nonfunctional requirement test cases based of functional specification performing integration testing in coordination with client for the site which is integrated with external system experience working on both responsive and nonresponsive websites testing the complicated promotions under support and also testing assess the support issues received from client participating in the daily stand up meeting and also involving in the company meeting towards process improvement list of retail domain projects october to february company name quality analyst project description google play is a digital distribution platform operated by google it serves as the official app store for the android operating system allowing users to browse and download application developed with the android sdk and published through google google maps is a google service offering powerful userfriendly mapping technology and local business information including business locations contact information and so on responsibilities responsible for testing google play store and google maps mobile and desktop application functional testing and integration testing of various mobile apps on google play storeinstall and performed a wide variety of androidbased app reviews on play store design test plans and write test cases for new product features to be launched in play store and google maps report generation after manual execution of the test cases developed automation test cases using googleuiautomator testing framework performed google maps testing on various browserschrome firefox ie and safari and mobile andriod and ios devices reviewing the data added by internal team or by external users before going live on to the google maps by conducting proper research performed adhoc testing and did sanity check on the application once the date is live identified reported and tracked bugs using buganizer toolgoogle internal tool managed and mentored team of people and documented all the team members statistics and everyday performance and provided it to my lead guided the team in the absence of my lead participated in meetings with development teams to discuss and suggest improvements for the software testing process september to july company name test engineer responsibilities understanding of the business requirement specifications and system requirement specifications clear understanding of the user requirements responsible for preparation of test data and writing test cases and executing them responsible for developing the qtp scripts in expert view for assigned test cases writing functional and nonfunctional requirement test cases based of functional specification participating in weekly team meetings and suggest improvements in testing process preparation of daily and weekly status reports usa environment windows xp sql server c testing type automation duration feb to jun description the purpose of this project is to automate the activities of insurance management system ie a person or a customer without going to the insurance office manually he is able to see the policy details policy amounts policy premium dates bonus details through online this system is developed to maintain the database about the entire insurance organization details the main advantage of this system is that customers can access it globally with an authorized user id and password and make the payments at any branch and also know their details at any branch banking domain project name ebanking system testing type manual duration sep feb description this banking software is developed for the wide range of banking spectrum especially for savings account type customers as this is a web application the customers can access the system from anywhere with an authorized userid and password through this mode of operation the customers can save a lot of time and avoid risks the user can perform different operations online like applying for checkbook transfer funds and view the details of the account education and training university of auckland software engineering master of engineering university of auckland master of engineering studies software engineering key papers include high performance computing system security project management and risk management jawaharlal nehru technological university information technology bachelor of engineering jawaharlal nehru technological university bachelor of engineeringinformation technology skills testing cases test cases functional testing integration integration testing integrator android android sdk ios mapping safari software testing statistics test plans topo writing functional engineer test engineer writing test writing test cases access c ms sql server sql sql server sql server windows xp process improvement retail retail marketing system testing acceptance testing c documentation gis html java javascript linux microsoft office microsoft project ms office performance testing regression testing scripting self motivated software development structured software system integration user acceptance user acceptance testing windows xml operations database insurance management payments b2b software high performance computing project management risk management security software engineering system security trading | 9 |
accountant summary financial accountant specializing in financial planning reporting and analysis in both private and public sectorscapable accountant successful at managing multiple projects and consistently meeting deadlines under pressure extensive knowledge of accounting software and processes highlights account reconciliation expert general ledger accounting working on sap tool and hfm account payable specialist auditing expert in customer relations flexible team player compliance testing knowledge accomplishments achieved cost reduction by eliminating redundant processes operated computers programmed with accounting software to record store and analyze information extensive experience with financial statements audits reviews compilations and audits for governmental organizations a maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses and line of credit transactions researched and resolved billing problems that had been previously missedreduced the open invoice cycle time from days developing new dispute reporting procedures experience performs routine accounting activities such as maintenance of the general ledger preparation of various accounting statements and financial reports and accounts payable or receivable functions accounts receivable experience with focus in cash application andor adjustments process day to day ap to include matching reviewing for proper approvals and gl coding researching and entering invoices hfm reporting including balance sheet profit and loss statement etc run weekly checks match mail and file copies prepare weekly cash requirements report work closely with other departments and outside vendors maintain vendor files assist with monthend account reconciliations and journal entries cross train with ar to process invoices and deposits relies on experience and judgment to plan and accomplish goals may lead and direct the work of others company name january to january accountant maintain of cash book maintenance and finalization of annual account preparation of bank reconciliation statement billing and realisation from debtors verification of expenditure bills and traveling bills salary jv verification day to day office activity i hereby declare that all the facts mentioned above are true to the best of my knowledge company name january to january consultant prepare journal entries and ensure reconciliation are complete review general ledger to ensure proper accounting is in place process pay application invoice and payment general ledger reconcilation and adjusting entries reconcilation bank account accurately and in a timely manner with attention to unusal items that remain outstanding at monthend upload bank statement and bank revaluation in sap preparing financial reports in hfm balance sheet profit and loss statement gr cycle run reviewing balance sheet and profit and loss statement prepaid and accurual booking in monthed monthend quaterend and year end reporting intercompany reconciliation accounts payable vendor creation edit and reconciliation stock report preparion invoice posting and verification in sap tool collect and maintain vendor w grir clearing automatic payment run in sap way matching inventory control and expensing ixos invoicing with payment create purchase order foreign currency revaluation working as process developer novartis canada gl and ap from company name march to december worked in several sub modules of sap financials accounts receivable accounts payable general ledger banking accounts payable automated payment program app invoice processing idoc miro vendor master customer master general ledger master data having good domain experience related to different functional module order cash otc procure pay p2p buy pay b2p and invoice pay i2p dash board maintenance client handling query resolution bank reconciliation education mba finance and itbcommgt honstechnical qualificationssap fi module diploma computer application computer application personal information date yours sincerely place smruti rekha singh additional information date yours sincerely place smruti rekha singh skills account reconciliations accounting accounts payable accounts receivable ap balance sheet bank reconciliation banking billing book com client edit finance financials financial reports preparing financial reports focus functional general ledger gl inventory control process invoices invoice processing invoicing mba mail office developer profit and loss statement coding reporting researching sap fi sap | 18 |
staff accountant summary flexible accountant who adapts seamlessly to constantly evolving accounting processes and technologies committed to keeping accurate accounting records possesses a natural knack for numerical accuracy and calculating balances highlights account reconciliations cashflow report generation accpac accounting skills accounts receivable professional accounting operations professional knowledge of sage general ledger accounting aptitude complex problem solving great plains knowledge effective time management proficient in sap microsoft office proficiency excel spreadsheets meticulous attention to detail resultsoriented selfdirected time management professional and mature resourceful strong interpersonal skills strong communication skills expert in customer relations accomplishments general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses and line of credit transactions researched and resolved billing problems that had been previously missed training successfully trained staff in all office systems and databases policies and procedures while focusing on minimizing errors and generating superior results professional experience company name december to current staff accountant city state prepares general ledger entries by maintaining coding and processing records and files reconciling accounts responsible for recording journal entries compiles identifies and analyzes changes in account reconciliations researching and resolving variances prepares consolidated internal and external financial statements by gathering and analyzing information from the general ledger system and from sub companies maintains and balances an automated consolidation system by inputting data verifying data analyzes information and options by developing spreadsheet reports verifying information assisting with financial statement review and preparation providing support toward interim and annual financial statement audits receive maintain and control payable for companies for a multimillion dollar corporation using an internal system to process dissimilar documents and refunds audit and reconcile purchase orders with incoming invoices contact vendors to advise them of ordering requirements and to discuss pricing ensuring correctness of billings and supporting documentation record process and reconcile general ledger entries drafting correspondence data entry in various computer systems established a filing systems and record keeping consult with staff to discuss price quotes technical specifications and other matters to purchases work with the requester to justify using certain vendors large business or sole source orders provides immediate staff assistance to my supervisor on a variety of confidential and sensitive matters involving operations identifies activities or situations that may adversely impact company plans process payroll for contract employees performs research and consolidates information from various offices and advises supervisor and senior management on recommended solutions to conflicts or problems company name june to september accounting clerk city state bill sort verify and mail out invoices for over residential and commercial accounts monthly and quarterly in flexibill produce end of month reports compile shut off register for delinquent accounts monthly post payments to accounts answer incoming calls regarding bills reconcile bank statements daily schedule maintenance calls for maintenance team per request make any necessary adjustments to bills or updates to accounts company name july to february accounting clerk human resources city state processed personnel actions such as promotions pay change transfers and new hire personnel researched potential employees and new markets via internet advertising and job fairs screened interviewed qualified counseled hired and facilitating orientations for new employees coordinated payroll demonstrated excellent organization problem solving and negotiating skills communicated persuasively and effectively with highlevel corporate executives and business owners monitored and ensured compliance with applicable employment laws and regulations initiated and maintained communication and coordination of activities with branch manager and area vice president serving as central contact for service issues and resolutions i code and enter personnel data into automated systems for new hires verify and enter time and attendence for all employees into quickbooks for payroll process payroll produce settlements for product received from vendors enter settlements for payment after approval from owner assist plant manager and controller by maintaining electronic calendar and schedule appointments as needed including arranging conferences and various other meetings as well as assisting in procedural aspects of preparing correspondence and reports company name july to june business operations associate city state managed customer accounts including but not limited to invoicing collections purchase order tracking customer service and working with customers to answer questions offer option resolve outstanding issues made routine welcome and maintenance calls to customers and managed total accounts receivable with an aging of million duties also included keeping time and attendance using a timekeeping system i processed personnel actions such as promotions and pay change i applied my knowledge and skills in the use implement principles in securing analyzing and evaluating the essential facts needed for a decision i exercises considerable independence in reviewing the classification of a variety of noncontroversial lowergraded clerical and administrative technician and semiskilled wage grade positions i applied the classification standards criteria in order to determine title pay play series and grade level i applied a knowledge of human resources hr rules procedures and technical methods concerning position classification position management and hr automated systems i reviews the requests for completeness accuracy and the presence of necessary supporting documents retrieves data from the hr automated system i provided information and advice to visitors and callers regarding hr procedures uses multiple office automation software i used word processing software to create copy edit store retrieve and print position descriptions forms i transmitted and received documents and messages electronically using personal computers or workstations that are networked or linked to other computers or workstations and i performed other duties as assigned company name march to july accounting clerk city state classified accounting transactions entered contractors bill able hours and labor for payment pay subcontractors invoices tactfully ascertains purpose of visit or call and referred them to superior or appropriate operating personnel multiline phone system adjusted incorrect invoices prior to entering them in system prepared control documents and other posting documents reflecting the entries to be made reviewed pending items and ensured that followup action is taken on all items pending conduct cycle count for three warehouses input renovation jobs into nxview charge material to jobs in solomon assign job numbers for new contracts enter invoices and entered issuesreturns received from sub contractors serve as a timekeeper for employees using itas as well as perform facilitator and administrative duties including greet and assist clients maintain and update staff calendar for the os director and os hr manager create organization charts schedules and spreadsheets using excel and powerpoint order supplies for staff sort mail schedule coordinate and organize staff meetings and other routineessential meetings as required this is to include confirming a location reserve conference rooms sending invites to all attendees confirmation of attendance updates forwarded to staff via email etc company name september to february accounting clerk city state company name april to august assistant bookkeeper city state company name september to december customer service representative city state education strayer university bachelor of science accounting state united states strayer university associate of applied science business management state united states skills proficient in microsoft office access word excel outlook alpha system application process sap windows xp nt ms dos mas nxview sales logic solomon great plains scrapware scrap dragon oracle people soft iqms laser fichetype wpm | 18 |
sales summary adaptable with extensive experience in material handling inspections shipping and receiving as well as sales focused on continual process improvement and cost reduction highlights self motivated problem solver safetyoriented multitasker background in shipping and receiving accuracy excellent communication skills years forklift experience accomplishments developed layout and plan sequences to improve operational efficiency prepared pallets by following prescribed stacking arrangement and properly tagging pallets used propane forklift to load trailer at warehouse trained numerous employees in day to day jobs in warehouse environment proposed and initiated filing system at mcjunkin redman corporation established cohesiveness between sales team and warehouse team at mcjunkin redman corporation supported all of previous employers policies procedures and safety rules proficient in accuracy and production experience sales july to october company name city state averaged hours per week per hour developed tool to track and monitor personal sales opportunities deals in progress and finished contracts took daily inbound calls and keyentered orders faxes backorders and credit memos for assigned accounts and clients consistently met and exceeded department expectations for productivity and accuracy levels participated in various incentive programs and contests designed to support achievement of production goals developed spreadsheets to track bimonthly billings client proposals contracts subcontracts and subcontractor licenses warehouse lead repdriver january to july company name city state averaged hours per week per hour supervised material flow storage and global order fulfillment years of forklift driving experience both stand up and sit down lifts maintained accurate stock records and schedules unloaded picked staged and loaded products for shipping oversaw special orders and afterhours urgent shipping jobs reported inventory balances and cycle counts in both the erp and wms systems entered data into sims to load and manipulate data and to produce reports oversaw warehousing and storage practices and housekeeping transported goods from racks shelves and vehicles installed protective bracing padding and strapping to prevent shifting and damage to items during transport installed protective bracing padding and strapping to prevent shifting and damage to items during transport worked at a rapid pace to meet tight deadlines verified and recorded the count and condition of cargo received removed pallets freezer boxes and damaged products from returning trailers banded wrapped packaged and cleaned equipment operated powered lift trucks floor sweepers pallet jacks and forklifts safely with a incident rate used propane forklift to load trailer at warehouse loaded flat bed by forklift and hand truck followed proper selection procedures as established by the company coordinated daily delivery schedules based on customer schedules peak delivery times and alternate routes obtained and maintained proper delivery authorization and pickup documentation conducted daily dot pretrip inspections according to a set checklist maintained records required for compliance with state and federal regulations interacted with customers and vendors in a friendly and timely manner transported freight from origin to destination in a safe and timely manner checked load accuracy and stability before each trip receiving stocker inventory assistant september to november company name city state average hours weekly per hour verify orders and ability to interpret instructions specifications and work orders process inbound shipments and stock them using a forklift quickly and efficiently incheck truckload shipments using mds apply and evaluate techniques for the identification of issues concerning the efficiency and effectiveness of quality assurance procedures perform procedure and functions that ensure the utilization of proper methods duties that included conducting audits and inspecting devises development and planning programming and budget execution processes provide assistance and advice to resolve complex quality assurance effectiveness problems accurately established priorities and general procedures for use in planning daily workload present information both orally and in writing extensive knowledge of product characteristics and production maintenance or repair methods and processes knowledge of standard safety and health practices and established policies and procedures interpreting and applying specifications technical data regulations policy and other guideline materials conducted studies investigations problem analysis and developing logical and documented recommendation truck loadercase pack repack august to september company name city state average hours weekly per hour implemented strategic shipping policies to achieve long and shortterm sales targets inspected product load for accuracy and safely transported it around the warehouse loaded trucks proficiently and accurately cross trained in several different departments unloaded picked staged and loaded products for shipping transported goods from racks shelves and vehicles followed proper selection procedures as established by the company worked at a rapid pace to meet tight deadlines education high school diploma general ardmore high school city state usa gpa gpa general member of football and basketball teams gpa university center of southern oklahoma ardmore ok usacompleted on semester at this university prairie view am university prairie view tx usacompleted one semester at this university university of central oklahoma gpa gpa edmond ok usacomplete one full year at this university gpa professional affiliations ymca as a volunteer coach for basketball skills dependable learns new job assignments quickly years of warehouse shipping receiving manufacturing distribution and years of sales experience | 10 |
consultant experience consultant january company name － city state provided programmatic and operational support for audit readiness engagement with the defense logistics agency designed and implemented sops for onboarding security process for new hire contractors transformed difficult client relations into collaborative ones facilitating smooth program management built resource management system to track and maintain contract requirements and sensitive personnel information enterprise sales account manager november to current company name － city state work with director of enterprise sales to develop innovative business plans and sales strategies to build the enterprise sales unit from leverage relationships with engineering marketing and customer support through internal training programs collaborate with account executives to penetrate new accounts identify potential customers and coordinate product demonstrations actively manage the portfolio of all enterprise accounts totaling 40k of monthly reoccurring revenue developed and implemented standard operating procedures for onboarding all new enterprise accounts coordinate and manage major proposal processes from initiation to implementation increased monthly sales by by implementing strategies to develop and expand existing customer base deliver exceptional account service to strengthen customer loyalty coordinator january to march company name － city state conducted expert meetings with companies needing expertise for coverage and adoption of their device technologies resulting in 30k revenue for the center planned and executed annual gi technology summits programming budgeting agenda faculty invitations and logistics such as travel accommodations and honorarium for faculty led to generation of 350k in revenue prepared and managed all contracts budgets and invoices related to industry and physician expert relationships supported medical device registries and manage contracts communications and invoices with clients planned workshop on how to estimate and reward true patientcentric value in innovation in conjunction with the fda to bridge gap between regulators investigators device companies and payers and enhance collaboration leading to better understanding of roles and expectations in support of highvalue healthcare legal assistant january to january company name － city state prepared wills living trusts and other estate documents for clients with 1m net worth generated 250k in revenue managed client accounts on my personal datasafe software advised ceo on best practices issue resolution and user experience to improve performance and reliability of softwares technical architecture executive assistant january to january company name － city state collaborated on a marylandukraine business accelerator proposal designed to facilitate commercialization of innovative ideas from ukrainian entrepreneurs and act as catalyst for new product development researched planned and recruited for a seminar involving russian education organizations around the nation to discuss value of russian language and education consequently mayor katz granted the days of june as the days of russian culture in city of gaithersburg md advised new business owners and facilitated process of registering their companies with their respective states performed bookkeeping and tax return preparation for domestic and international businesses provided customer support for clients with account issues and resolved discrepancies in their accounting records managed accounts receivable for tax clients and collected over 50k in overdue payments collaborated with other administrative team members human resources and the finance department on special projects and eventsserved as a professional representative of the ceo to executive clients investors and board members served as a liaison between company president and clients regarding client accounts and new business investigated red flags for fraud embezzlement money laundering tax evasion false accounting statements organized crime terrorist financing and insider trading created and maintained computer and paperbased filing and organization systems for records reports and documents education master of science technology commercialization may the university of texas at austin mccombs school of business － city state technology commercialization bachelor of arts anthropology biology may university of maryland － city state anthropology biology teaching assistant for upper level anthropology courses languages english and russian interests designated by the aga as a sharepoint super user work eligibility eligible to work in the united states with no restriction additional information designated by the aga as a sharepoint super user work eligibility eligible to work in the united states with no restriction skills accounting accounts receivable agency bookkeeping budgeting budgets contracts client clients client relations customer support english innovation languages logistics director managing meetings ms office enterprise new product development personnel program management programming proposal russian russian language sales strategy summit tax teaching ukrainian vision | 11 |
business development consultant career focus self starter customer focused and detail oriented business professional with multiple industry business development experience complemented by staffing industry and human resources experience specializing in business implementation and recruiting proven track record of consistently exceeding corporate objectives and quotas highly articulate and persuasive communicator able to reach individuals and groups from all organizational levels ability to liaison between clients human resources sales and management strong writing editing and presentation skills extensive background in networking building customer relations presentation sales marketing follow up and project coordination highly skilled strategic thinker able to plan and implement client orientation program that achieve organizational objectives and business development goals summary of skills microsoft office programs sharepoint peoplesoft adp payroll and internet applications and research accomplishments human resources · reduced employee turnover by in one year sales marketing · increased accessoryworlds revenue by in less than months recruiting · developed recruiting plans marketed and hosted job fairs which filled hard to fill building inspector and plans examiner vacancies for the city of houstons permitting center ina period of six months by sourcing and recruiting nationwide business development · promotedto the largest territory for workforcesolutions post exceeding market share and customer loyalty annual goals in just over the first quarter ofthe year in the second largest territory for the organization business management · implemented an attendance disclaimer whichsignificantly decreased hiring event cancellations in current workforcesolutions center employee engagement · earned 2nd highest fill rate in theregion for workforce solutions byimproving quality of job postings and actively encouraging employmentcounselor and staffing specialist teams in aggressive recruitment efforts professional experience company name city state business development consultant to current provide human resources recruiting screening and staffing services to employers in assigned areas maintain and build relationships with new and existing clients by providing services maintaining contact attending networking events and being actively involved with targeted professional organizations network through industry contacts association memberships and online maintain an understanding of employment and business related activities in assigned areas by analyzing data to identify business development opportunities understand clients human resourcebased needs and suggest appropriate products provide advice or otherwise address the issue followup with clients to ensure effective delivery of services and products rendered develop and process client contracts renewals and terminations company name city state recruiting specialist to develop and execute recruiting plans market and advertise to reach a broader and wider market of candidates network through industry contacts association memberships and online implementation of programs policies and procedures towards workforce management new employee onboarding training and development administrative duties and record keeping related to the hiring process company name city state owner to operated a small business selling fashion accessories both locally as well as online direct sales and business to business sales developed excellent rapport with all my clients increased revenue by in less than months company name city state language arts and intensive reading teacher spanish club sponsor to implemented community service to help benefit needy local residents with programs such as coats off our backs can the principal spring school supply drive a christmas carol military shoeboxes and club cleanup successful in advancing students reading level by in a period of one school year developed and taught lessons following the voyager instructional model to improve students reading skills taught all aspects of reading english literature grammar and writing prepared students for the floridas comprehensive assessment test fcat company name city state human resources manager to developed job announcements carried out and coordinated advertising recruitment interview and selection process administration of employee compensation and benefits personnel policies regulatory compliance and performed quarterly reviews investigated documented and resolved personnel issues and complaints at all levels within the hotel conducted final interview reviews reprimands and exit interviews in order to ensure all labor laws were followed prepared and followed budgets for personnel operations education mba business administration management university of houston city state bachelor of arts english literaturespanish university of texas city state teaching certificate with reading endorsement city languages fluent in both english and spanish skills administrative duties adp payroll advertising arts benefits budgets business development contracts client clients delivery direct sales english fashion hiring human resource human resources internet applications regulatory compliance market microsoft office programs sharepoint network networking peoplesoft personnel policies rapport reading record keeping recruiting recruitment research selling sales spanish staffing teacher professional affiliations texas veterans commission houstoneast end chamber of commerce – ambassador – january – present camara de empresarios latinos dehouston – member – august – present governors small business forum committee member september houston hispanic chamber ofcommerce volunteer – october present | 5 |
operations manager professional summary excellent time management abilities with sound relationship and building skills able to manage effectively at all levels strong leadership skills and strong financialanalytical understandings developed and managed monthly and yearly budgets implemented total quality management tqm and empowered staff to maximize their growth potentials profitloss statements graphs to show supervisors ceo president month to month statements on how each department andor company was doing along with recommendations on what should be done to continue or improve on previous months and trends managed multiple sites program development hire and terminations of all employees highlights of accomplishments increase profits by increasing both billing revenue and productivity of employees improve customer satisfaction through education and decreasing scheduling conflicts decrease loss revenue through billing department working with customers and payments educating customers on their responsibilities to pay improve employee production decrease the amount of employee sick time through incentive programs highly analytical healthcare management professional combining more than years of work in healthcare with proficiency in financial management leadership and positive clinical outcomes skills budgeting proficiency strategic planning capability analytical thinker quality improvement competency promotes positive behavior accomplished leader independent judgment and decision making work history to operations manager company name – city state performed all business responsibilities for the rehab department of a physician group practice program development business growth and customer service skillfully developed departmental goals objectives standards of performance policies and procedures led the planning and achievement of goals and objectives consistent with the agency mission and philosophy recruited hired trained and coached on average of new employees per year developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care consistently complied with applicable laws and regulations and ensured facility adhered to medicare and medicaid regulations established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs oversaw private and mcr billing payroll ap and ar and verified that proper procedures were followed developed and achieved financial and growth goals strategically planned methods to achieve operational goals and targets encouraged creative thinking problem solving and empowerment as part of the facility management group to improve morale and teamwork reviewed customer survey information to prioritize areas of improvement achieved high staff morale and retention through effective communication prompt problem resolution proactive supervisory practices and facilitating a proactive work environment cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards conducted monthly patient case conferences inservices and staff meetings to educate staff and facilitate good communication certified that equipment and supplies were properly maintained for quality patient care and safety identified process improvements in the daytoday functioning of the department managed and directed fiscal operations including planning budgets authorizing expenditures accounting establishing service rates and coordinating financial reporting to healthcare business director company name – city state implemented business plans and growth potential through expanding outreach clinics and outpatient facilities increased awareness of hospital to outlying population through free clinics and community education led the planning and achievement of goals and objectives consistent with the agency mission and philosophy skillfully developed departmental goals objectives standards of performance policies and procedures established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs developed and achieved financial and growth goals strategically planned methods to achieve operational goals and targets introduced negotiated and implemented new projects to expand scope of engagement identified process improvements in the daytoday functioning of the department to business director company name – city state performed business duties to increase revenue through higher patient referrals by means of marketing strategies decreased debt and increased overall profit so company could resell clinic for higher profit skillfully developed departmental goals objectives standards of performance policies and procedures developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care interpreted and communicated new or revised policies to staff established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs developed and achieved financial and growth goals to business manager company name – city state led the planning and achievement of goals and objectives consistent with the agency mission and philosophy established and maintained systems that safely met residents needs consistently complied with applicable laws and regulations and ensured facility adhered to medicare and medicaid regulations routinely collaborated with department managers to correct problems and improve services to staffbusiness office company name – city state introduced negotiated and implemented new projects to expand scope of engagement established standards for selection promotion and termination of staff facilitated an ongoing assessment of patientfamily needs and implementation of interdisciplinary team care plan education bachelor of science business managementhealthcare university of south alabama city state business management associate of applied science human services monroe community college city state human services accomplishments ordained minister skills business plans customer service marketing strategies profit program development additional information communityvolunteer services board member greece historical society | 6 |
hr director summary human resource professionalconfident resourceful human resources professional with academic background in human resources management and handson experience hiring training orientating and developing employees that currently serve in a one person role managing employees for a fast growing organization highlights analytical skills good interpersonal skills organizational skills communication skills recruiting and staffing performance management employee relations selectionrecruiting employee orientation training development policy procedure writing detail organization staff supervision employee records system onthejob training job analysis cold calling internet sourcing compensation labor laws labor policies equal employment opportunity interviewing discipline issues social networking recruitment advertising campus recruiting osha standards employee grievance employee verification screenschedule candidates community outreach computer skills microsoft office word excel outlook powerpoint publisher health care is hris systems peoplesoft child care is day care software quickbooks data input accomplishments devised a successful recruiting plan for my employer which resulted in new employees in months experience company name january to january hr director state communicate orally and written with children parents staff volunteers guardians therapist case workers with a variety of economic backgrounds with clear and precise understanding withholding confidential or sensitive information with discretion develop implement and monitor training programs suitable for employee retention skilled in identifying problems and determining accurate and relevance of information by using sound judgment to generate and evaluate an alternative while making a decision develop policies and procedures to include researching drafting editing and revising according to the federal state and county laws as well as assuring these policies and procedures are met prescreen to ensure candidate is a strong fit for the position by matching individuals skills with the needs of the organization knowledge of federal laws eligibility status and procedures pertaining to the full array of benefits in order to provide advice and support to claimants provide facility with classroom training demonstrations onthejob training meetings conferences and workshops and leadership development education ability to interpret and analyze material and make well adjusted decisions from the analysis hiring staff and managing the overall image of the facility developing job descriptions interviewing candidates maintaining staff development and education and as well as managing disciplinary processes ability to work with individuals to access needs provide assistant resolve problems as well as satisfy any expectations ability to use data input software methods and procedures to meet the needs of the consumer input and data retrieval and provide correspondences enter employee data accurately and efficiently into recruiting database employee sick leave vacation work hours pay and annual leave served as liaison between the agency and media advertisingsponsorships create a budget and provide budget reports for events coordinates and administers the new hire onboarding process this includes ensuring all new hires have gone through all preemployment requirements maintains contact through the process with new hires and greets and reviews first day requirements with new hires and conducts new hire orientation responsible for operational and technical hr duties to include computer entry and file maintenance new hire orientation maintenance of confidential personnel files and personnel actions in compliance with applicable legal requirements maintain computer employee data information miscellaneous employee requests assist in exit process makes copies faxes documents prepares and processes mail and performs other clerical functions review for accuracy and completeness all data and documents required to process new hires pay transactions terminations leave of absences and other employee transactions for employees ensure that the appropriate forms and documents have been initiated for all of these transactions in a timely manner contributes to team efforts by accomplishing related results in a cooperative and supportive manner reviewing current organizational effectiveness and making recommendations for improvements answers routine payrollkronos questions for managers and employees and assists with problem solving acts as a liaison between employees and the service center to resolve problems and clarify questions or concerns facilitate updates and random notifications for drug testing programs responsible for overseeing personnel functions including compensation benefits administration fmla and compliance with federalstate employment regulations works collaboratively with the management team to solve problems set directions and respond to health care business challenges ensures the development of departmental plans goals mission policiesprocedures and budget managing and motivating staff to increase productivity and ensure business efficiency practices opendoor policy to encourage employees to discuss grievances facilitates peertopeer and employeemanager discussionmediations recommends and facilitates employee recognition efforts and events analyzed employmentrelated data and prepared required reports developed creative recruiting strategies that met anticipated staffing needs managed all phases of recruitment including defining hiring management needs and posting available positions contacted all job applicants to inform them of their application status thoroughly explained the employee handbook during new employee orientations conducted more than interviews conducted reference and background checks on all job applicants company name january to january administrator farrow state company name january to january event specialist state company name january to january assistant director state south carolina notary public cpr and first aid education webster university financial accounting managerial accounting business statistics business law business applicationssoftware finance business communications business management marketing marketingmanagement quantitative methods human resources management contemporary issues in management organizational theory business policy international business production management microeconomics macroeconomics labor relations accounting information systems entrepreneurship human resources management management and leadership gpa gpa gpa human resources management management and leadership managing human resource organizational behavior basic finance for managers training and development employment law staffing and selection compensation labormanagement relations integrated studies in human resource management management management and strategy managerial leadership organization development and change integrated studies in management benedict college bs business administration business gpa management honors graduate cum laude gpa business administration management honors graduate cum laude gpa business skills accounting advertising analytical skills agency basic benefits benefits administration budget business communications business law business management child care clarify clerical cold calling communication skills interpersonal skills conferences makes copies cpr database drafting editing employee relations faxes documents finance financial accounting first aid forms government hiring hris human resource management human resource hr human resources management image information systems international business job analysis kronos labor relations leadership leadership development law legal managerial managing managerial accounting marketing meetings access excel mail microsoft office outlook powerpoint publisher word works negotiations networking notary public organization development organizational skills organizational payroll peoplesoft performance management personnel policies develop policies pricing problem solving procedure writing processes procurement production management quickbooks file maintenance recruiting recruitment researching sound staff development staff supervision staffing statistics strategy training programs workshops written | 0 |
public relations officer executive summary highly talented professional with more than ten years in accounting and supply operations acquired in the united states navy united states army and corporate environmentspracticed in sophisticated inventorymanagementprogramstrilingual english wafi and igbo global understanding of world politics core qualifications operations management staff development inventory control staff development change management compensationbenefits administration policyprogram development compensationbenefits administration policyprogram development crossfunctional team management staff training staff training professional experience to company name mentored taught trained and advised the afghanistan national police national interdiction unit niu logistics personnel with all aspects of developing organized and effective logistics management systems in accordance with the mois logistics policy the niu is the ministry of interiors strike force for illicit narcotics trafficking advised and coordinated logistics support for the entire sensitive investigative unit siu and national interdiction unit niu regional law enforcement centers throughout afghanistan located in kunduz jalalabad heart and kabul the pae warehouse in kabul afghanistan is responsible for the implementation of logistics matters in accordance with the companys statements of work sow additionally it is also responsible for the development of property accountability issue receipt and recovery of property issued to the afghanistan logistics officers and property custodians trained and advised the programs warehouse sustainment property book logistics plans operations and contract personnel on logistics matters that affect the accomplishment of the missions coordinated logistics sustainment and emergency resupply missions for afghanistan counternarcotic elite police force in regional law enforcement centers located in kunduz and herat coordinates with quality assurance personnel to ensure that the goods meet an acceptable standard and generates positive feedback from clients hands on working experience in requirement gathering reporting documentation process mapping scheduling planning and data analysis to company name logisticssupervisorin support of global war on terrorism gwotensuring the acquisitions shipping and receiving materials for vital missions in afghanistan africa and iraq with expertise in bookkeeping accounting inventoryand management for the united states navy contracting officer for the federalgovernment with purchase up to reviewed and processed all financial transactions on a timely basis ensuring accuracy completeness and compliance with all policies procedures and regulatory requirements supervised and organizedadministrative functions with respect to inspecting locating storing safe keeping issuing preparing shipping rotating materials return and disposal of supplies and equipment as related to ground supply operations resource advisor for the department of defensemanaged and tracked over 3million allocated to the navy seabees procured construction materials and support equipment for the combined joint task force horn of africa to sustain and complete vital projects in different parts of african continent developed logistical spreadsheet to track materials for combined joint special operations task force afghanistan in support of village stabilization operations streamlined efficiency of supply system resulting in 2m reduction in material and equipment for resale utilization by defense reutilization and marketing office facilitated movement of us personnel convoy construction materials office supplies and support equipment to other forward operating bases to public relations officer company name utilized languageand knowledge of local culturein leading team of medical professionals in training nigerian villagers in health and prevention techniques as humanitarian effort employed conflict resolution techniques to assuage resistance and diffuse crisis situations amongst contrasting ethnicities customs and cultures saved us government over 1m by initiating diplomatic relations with afghani tribal leaders brokered vendoring arrangement to procure updated tools and materials to complete construction projects awaiting supplies from united states reduced project downtime from six months to one month enabled continuous workflow and provided winwin diplomatic relationship between afghan government and united states education bachelor of science accounting enugu state university of science and technology accounting bachelor of science microbiology university of nigeria nigeria microbiology interests global war on terrorism operation iraq freedom reading analyzing complex issuesplaying soccer army achievement medal affiliations active secret clearance and moderate risk public trust additional information awards and interests global war on terrorism operation iraq freedom reading analyzing complex issuesplaying soccer army achievement medal skills accounting acquisitions bookkeeping book conflict resolution clients data analysis documentation financial government inspecting law enforcement listening logistics logistics management marketing materials office win navy personnel police policies quality assurance receiving reporting requirement scheduling shipping spreadsheet strategist workflow | 20 |
carpenter apprentice professional summary former construction and carpentry worker committed to highquality workmanship and safe environments over years of handson experience working with remodeling projects in residential and commercial construction dedicated work ethic and exceptional attendance record i am motivated to learn new trades and skills interested in growing career and fostering leadership capabilities professional construction laborer with excellent interpersonal skills works in timely and efficient manner to see tough jobs through to completion skills cabinetry material prepping construction drawing interpretation carpentry techniques oral and written communication materials handling new construction and renovation drywalling safety and compliance work history carpenter apprentice to company name – city state assisted with movement of materials and equipment to job sites worked with master carpenters to install decks for both residential and commercial customers installed and repaired woodwork millwork and cabinetry under supervision of master carpenter kept job site cleaned up properly and all debris disposed of in respective containers interpreted specifications and construction drawings to understand tasks necessary to complete each job accepted feedback from foreman and journeyman carpenter implementing suggestions into later work observed all osha and corporate safety regulations and procedures led variety of projects from start to finish including garages residential homes and additions repaired roofs and flooring and remodeled bathrooms and kitchens to complete projects in satisfactory time effectively used all fasteners such as nails screws pneumatic nailing systems concrete anchors powderactuated fasteners and framing connectors proactively managed projects to obtain customer satisfaction for all custom work installed interior finish items including wall protection doors and hardware toilet accessories cubicle curtain tracks and tv brackets installed drywall ceilings trim and fabricated replacement trim and moldings construction worker to company name – city state supported customer preferences with basic carpentry work such as installing wooden floors and crown molding consulted with customers to understand desires and help each owner meet individual property objectives gathered and disposed of work site debris to remove safety hazards and boost team productivity monitored materials inventory and requested items for restocking for each job loaded and unloaded building materials used for construction safely operated mowers chain saws electric clippers sod cutters and pruning saws to clear construction sites roadbeds and access roads erected and removed temporary structures such as trench liners and scaffolding to meet team needs enhanced team efficiency and multitasking abilities by effectively using hand tools power tools and equipment gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized education high school diploma buffalo high school city state csho certified safety health official teex city skills cabinetry material prepping construction drawing interpretation carpentry techniques oral and written communication materials handling new construction and renovation drywalling safety and compliance work history carpenter apprentice to company name – city state assisted with movement of materials and equipment to job sites worked with master carpenters to install decks for both residential and commercial customers installed and repaired woodwork millwork and cabinetry under supervision of master carpenter kept job site cleaned up properly and all debris disposed of in respective containers interpreted specifications and construction drawings to understand tasks necessary to complete each job accepted feedback from foreman and journeyman carpenter implementing suggestions into later work observed all osha and corporate safety regulations and procedures led variety of projects from start to finish including garages residential homes and additions repaired roofs and flooring and remodeled bathrooms and kitchens to complete projects in satisfactory time effectively used all fasteners such as nails screws pneumatic nailing systems concrete anchors powderactuated fasteners and framing connectors proactively managed projects to obtain customer satisfaction for all custom work installed interior finish items including wall protection doors and hardware toilet accessories cubicle curtain tracks and tv brackets installed drywall ceilings trim and fabricated replacement trim and moldings construction worker to company name – city state supported customer preferences with basic carpentry work such as installing wooden floors and crown molding consulted with customers to understand desires and help each owner meet individual property objectives gathered and disposed of work site debris to remove safety hazards and boost team productivity monitored materials inventory and requested items for restocking for each job loaded and unloaded building materials used for construction safely operated mowers chain saws electric clippers sod cutters and pruning saws to clear construction sites roadbeds and access roads erected and removed temporary structures such as trench liners and scaffolding to meet team needs enhanced team efficiency and multitasking abilities by effectively using hand tools power tools and equipment gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized | 19 |
branch chief information technology specialist profile motivated information technology and cyber security professional with outstanding managerial and customer service skills excellent written and verbal communication skills seeks challenging position with an organization where i can make a big impact with my multifaceted experience training and education excellent record of problem solving and achieving results in highoperationstempo environments successful team leader and highlymotivated mentor with proven dedication to self and subordinate improvement superior knowledge of infosecnetops techniques to determine requirements for information technology equipment and systems excellent knowledge and ability to negotiate in financial control budget systems and security management working knowledge of budget and cost analysis processesthorough knowledge of office of management and budget omb department of defense dod and us air force regulations principles and practices pertaining to logistics infosecnetops installations and mission support functions exceptional ability to recognize and analyze problems conduct research summarize results and make appropriate recommendations recognized expert in dod planning programming budgeting and execution ppbe process expertise in capability planning in it environment enterprise technicalcertification and accreditation standards ccri processes procedures security practices and ia vulnerability tools ie acas ability to apply knowledge of current security tools and techniques to execute authority to connect and authority to operate network systems thorough knowledge of scada systems operations security safeguards and protectionsecurity clearance top secret sci wci polygraph professional experience to current branch chief information technology specialist company name － city effectively oversee manage and evaluate multiple enterprise level it programs serve as senior technicaladvisor and evaluator for programs using cutting edge technology for the headquarters air force haf command control communications computer intelligence surveillance and reconnaissance c4isr establishes develops and maintains effective working relationships with top functional area managers program managers commanders contractors vendors dod and other nondod agencies and communications and information personnel in the national capital region researches and recommends innovative approaches to resolve major it problems performs more complex aspects of the project management evaluation and oversight responsibilities such as feasibility studies systems analysis systems development implementation systems integration and problem resolution to information technology specialist infosecnetops company name － city state developed detailed operations plans and operations orders supporting cyber requirements at the strategic operational and tactical levels of cyber warfare enabled crisis action planning development of strike packages and cyber effects to protect us air land sea space and cyberspace domains collaborated with defense information systems agency and other us government partners to develop and implement directives for global information grid gig operations developed information operations and computer network operations plans including defensive computer operations planning to ensure support geographic combatant commanders intent made recommendations to posture gig to respond to emerging and current threats supported defend the nation dtnchina operation planning team with technical infosec doctrine appropriate technologies techniques and tools coordinated changing mission parameters with usalliedcoalition partners identified and prioritized intelligence community cyber requirements and provide intrusion response planning made substantive recommendations to netops policy doctrine capability developments utilized infosec existing policy guidance as it pertains to threats operating environment and operational requirements provided expert analysis of ongoing netops events malicious activity and trend analysis developed operational plans and orders to counter malicious activity and mitigate identified or potential threats to the gig to senior technical analyst company name technical lead on digital media projects guided teams to solutions that leveraged technical capabilities defined requirements for computerbased systems that supported electronic publishing air force wide achieved accurate and timely publication of electronic publications and forms ensured documentation of requirements for systems administration and information tasking orders served as technical lead on electronic publishing development and integration teams ensured all development was consistent with air force guidance established policies and procedure to manage the air force electronic publishing program analyzed software development configuration management testing maintenance manuals training manuals tutorials procedures reports computerbased training and data management represented the office meetings of interagency and intercommand groups concerned with development and support planning using stateoftheart techniques in electronic publishing areas to it specialist company name － city state managed computer support cost analysis and acquisition to support ang work plans lead teams to execute air national guard budget for computers and associated technologies proven ability to formulate justify and defend assigned programs and projects demonstrated knowledge of cost comparison procedures directives and communications communicated effectively in written and oral mediums provided technical direction concerning the acquisition of hardware and software for the entire air national ang performed analysis and evaluation of hardware and software to provide the best technical solution advised components of the ang on acquisition procurement maintenance and feasibility for adoption of information technology hardware and software education ms public administration government law sul ross university － city state public administration government law bs psychology education morgan state university － city state psychology education jun specialized training security certified ce aug cyber advance continuing education course sep basic computer operations planners course sep disa action officers course decdod information assurance boot camp novcomputer network defensecomputer network threat skills air force art agency basic budget oral hardware computer operations configuration management cost analysis data management dec direction documentation edge feasibility studies forms functional government information systems information technology computer support meetings office enterprise network personnel policies problem resolution procurement project management publications publication software development strategic systems administration systems analysis systems development systems integration training manuals trend written | 2 |
assistant teacher summary energetic childcare provider with years working with children in settings such as a day care center in home nanny and elementary schools works well as part of a team while following all teacherdriven directives proactive and selfsufficient increating innovative ways to deliver curriculum skills positive reinforcement methods professional babysitter and nanny qualified tutor understands developmental disorders active listener infant toddler and preschool curriculum expert skilled in working with special needs children reliable and punctual friendly cheerful and energetic behavior management techniques playful engaging active listening arts crafts and games calm under pressure selfmotivated certifications first aid cpr and cpi certified experience to current company name － city state promoted good behavior by using the positive reinforcement method taught basic education principles while complying with iep and ard goals assisted the lead teacher with snack time arts and crafts and putting the children down for naps administered medication and minor first aid to sick and injured students maintained a childfriendly environment by allowing frequent access to outdoor activities addressed behavioral and learning issues with parents and daycare management staff engaged with children individually to meet their emotional and physical needs sparked imagination by helping children discover new things each day to assistant teacher company name － city state promoted good behavior by using the positive reinforcement method promoted language development skills through reading and storytelling assisted the lead teacher with snack time arts and crafts and putting the children down for naps relieved the head teacher and toddler teacher kept classrooms clean by sterilizing and disinfecting childrens toys and surfaces organized small groups of children while transitioning to and from outdoor play administered medication and minor first aid to sick and injured students dressed children and changed diapers communicated regularly with parents about daily activities and behaviors offered parents detailed daily reports that outlined their childs day maintained a childfriendly environment by allowing frequent access to outdoor activities addressed behavioral and learning issues with parents and daycare management staff engaged with children individually to meet their emotional and physical needs sparked imagination by helping children discover new things each day encouraged child involvement in classroom experiences to in home nanny company name － city state organized activities that developed childs physical emotional and social growth redirected child to encourage safe positive behaviors physically and verbally interacted with child throughout the day made nutritious snacks and meals for child established and maintained a safe play environment for the child monitored childs play activities to verify safety and wellness taught child personal care behaviors including toilet training and feeding education and training high school diploma crossroads college － city state skills being able to work as a a team to help deescalate situations | 3 |
billing accountant summary detailoriented billing professional with years experience applying exceptional customer service and resolving complex billing issues highlights selfstarter problem resolution deadlineoriented microsoft office spreadsheet development employee training and development accomplishments research investigated and analyzed client complaints to identify and resolve issues multitasking demonstrated proficiencies in telephone email fax and frontdesk reception within highvolume environment customer service handled customers effectively by identifying needs quickly gaining trust approaching complex situations and resolving problems to maximize efficiency administration performed administration tasks such as filing developing spreadsheets faxing reports photocopying collateral and scanning documents for interdepartmental use reporting maintained status reports to provide management with updated information for client projects training successfully trained staff in all office systems and databases policies and procedures while focusing on minimizing errors and generating superior results customer service handled customers effectively by identifying needs quickly gaining trust approaching complex situations and resolving problems to maximize efficiency data organization improved office organization by compiling quarterly budget reports financial spreadsheets organizational charts and company data reports using advanced microsoft excel functions experience to billing accountant company name － city state crosstrained and provided backup for other customer service representatives when needed computed accurate sales prices for purchase transactions generated sales and inventory reports in excel with data from a variety of sources maintaining a accuracy rate ranked as most effective billing representative in the department out of representatives prepared a broad range of customized invoices to individuals and commercial accounts expressed appreciation and educate customers on the products and services available managed quality communication customer support and product representation for each client worked under strict deadlines promptly responded to general inquiries from members staff and customers via mail email and fax guaranteed positive customer experiences and resolved all customer complaints to billing representative company name － city state coordinate and complete administrative functions to facilitate and maintain accurate billing for customers perform task associated with processing of all nonstandardstandard billing request maintenance contract consolidations and revisions to supporting documents process all nonstandardstandard billing request which include hardware billing web submittal esoftware shipments process credit cards payment direct shipment proformas consolidated billings and billing due list perform nonrevenue billings as well as credit adjustments contracts and other billing requests as required maintain files of generated billing documents resolution of incorrect information to correctly bill a customer assist manager with administrative functions when necessary to billing specialist company name － city state works a number of detailed revenue based reports and ensures the accuracy of invoicing maintains current business records received and responds to customers inquires as well as sales and services research and resolving billing discrepancies responsible for handling monthly client billing and invoicing interfaces on the phone with customers internal sales and service employees in resolving billing discrepancies interfaces with credit representatives to correct errors identified through the collection process occasional collection calls process manual invoices establishes customer contracts in billing systems support multiple contract types and manage complex billing rate agreements organize invoices by billing type and maintain documentation to facilitate audits assist managers in problem solving invoiced projects periodic maintenance agreement and transactional data consistent with contracts andor purchase orders to billing administrator company name － city state consistently billed customers in a timely manner process manual invoice maintain high level on internal and external customer satisfaction while achieving business objectives provide administrative support in the areas of revenue generation and accounts receivables work effectively with the credit marketing and procurement department executive management and sales personnel to ensure best possible account service validates purchase orders for accuracy occasional collection calls education bachelor degree business administration belize america business administration additional information awardsrecipient of achievement award for exceeding targetreceived special thanks and recognition certificate for participation on team that exceeds objectives skills account management accounts receivables administrative functions administrative support billing billings billing systems clarify hardware consolidations contracts credit client customer satisfaction executive management filing invoicing marketing works organizational skills personnel problem solving processes procurement maintain files maintain documentation research sales phone type | 18 |
business development manager summary understand property insurance policies years experience evaluating and valuing fixed assets and building values within a high volume environment understanding of insurance and accounting capital asset valuation using direct standard and normal costing techniques with consistency and accuracy extensive knowledge of an appraisal and the appraisal review process and its guidelines as it pertains to government specifications such as uspap proficient in gasb csam sacs gaap requirements experience business development manager to current company name developed a west coast presence for cbiz valuation group in the public entity and private sector segments developed and managed a cultivated sales pipeline for the follow sales territory california arizona new mexico utah nevada texas oklahoma alaska and hawaii successfully cold called commercial insurance brokers and risk managers to set sales meetings for new opportunities attended and exhibited in insurance related conferences throughout sales territory and nationally branch manager trainee to company name city state helped achieve branchs sales and margin goals ensured positive customer service experience by effective management of rental process maintained positive individual sales goals and customer service goals grew branch sales using business to business sales tactics maximized sales margin by upselling customers to higherpriced services and ancillary products senior project manager to current company name city state urmia prima agrip and firma signed a risk pool of southern california cities within my first year signed a fortune company for a multiple year contract in talks with multiple other fortune companies for multiyear contracts signed multiple school districts in california to build our brand in the west signed master agreements with national insurance broker for appraisal services over doubled my sales revenue and pipeline year after year project manager staff appraiser assistant appraiser intern account manager for the companys largest west coast client assist with assigning work to appraisers review of projects status log updates maintain positive relationship with client handle all questionsconcerns client has responsible for training staff appraisers on all aspects of their position perform appraisal of buildings for insurance and accounting valuation inspect and analyze construction materials building components and building additions handle all matters such as site visits and address concerns questions or discrepancies regarding the scope of the project responsible for project completion and ensuring client satisfaction perform inventory and valuation of fixed assets for accounting and insurance reporting determine depreciation methods useful lives and valuation of fixed asset able to manage the largest most complex projects inventory and reinventory projects insurance or accounting projects school districts cities risk pools wastewater treatment facilities and infrastructure assets and complete majority of projects in less than the budgeted hours and expenses oversee daily activities of staff allocate projects to project managers and monitor productivity ensure high standards of quality accuracy and safety manage project budgets and project hours to ensure profitable projects proactively improve client relationships with direct involvement with clients and vendors education ba business administration december university of wisconsin city business administration skills accounting budgets business development computer literate concise conferences conflict resolution contracts draw client clients customer service experience customer service detail oriented fixed assets focus inspect insurance inventory leadership management skills materials meetings microsoft office suite windows organizational profit quality relationship building reporting safety sales scheduling sound strategist valuation verbal communication skills wastewater treatment written professional affiliations risk management society rims california association of joint powers authorities cajpa public agency risk management association parma public risk management association prima university risk management insurance association urmia association of governmental risk pools agrip food service industry risk management association firma involved in numerous insurance organizations regionally and nationally including san diego orange county los angeles san francisco nevada oregon and utah chapters of rims san diego rims chapter golf committee member san diegoimperial valley southern california parma chapters | 5 |
hr generalist professional profile responsible administrative support professional with extensive experience in project management and finance environments organized and detailoriented with strengths in project management and inventory control certified professional in human resources phr with additional state certification from us armed forces offering a year hr career distinguished by commended performance and proven results extensive background in hr generalist affairs including experience in employee recruitment and retention staff development mediation conflict resolution benefits and compensation hr records management hr policies development and legal compliance demonstrated success in negotiating win win compromises developing teambuilding programs and writing personnel manuals corporate policies job descriptions and management reports qualifications staff recruitment retention employee relations alternative dispute resolution adr benefits administration hr programproject management orientation onboarding hris technologies training development performance management organizational development hris applications ultipro peoplesoft enterprise human resources adp ms office word excel powerpoint access outlook relevant experience improved department efficiency through implementation of strategic workflow and process improvements managed major office relocation with only one day of downtime improved department efficiency through implementation of strategic workflow and process improvements experience hr generalist to company name city state provides voice and data communications systems for small and midsized companies present recruited to help open new company hr branch in germany guiding the startup and management of a full spectrum of hr operations systems and programs worked with senior management to create hr policies and procedures recruit employees create group benefits databases and develop orientation training and incentive programs manage leave of absence programs and personnel records administer benefits enrollment and programs administer hr budget and handle hr generalist workplace issues key results played a key role in ensuring the successful launch of us army office structured and implemented programs and policies in the areas of training compensation structures benefits packages incentives and new employee orientation fostered a teamworkopen door environment conducive to positive dialogue across the organization personal efforts were cited as the driving force behind branchs employee retention rate of within an industry where high turnover is the norm negotiated approximately salary offers and dozens of sign on bonusesrelocation packages annually at both the exempt and nonexempt level brought workers compensation program into full compliance instituted preferred providers list and trained managers and associates on procedures to follow in case of injury reduced benefits costs by annually through meticulous recordkeeping and ensuring that company did not pay for benefits for which employees were ineligible wrote employee manual covering issues including disciplinary procedures code of conduct fmla policy and benefits information introduced companys first formal performance review program creating a flexible and well received tool that was later adopted company wide revised job descriptions across all levels and categories shadowed and interviewed employees to construct an accurate picture of the duties and skills required for each position supervisor company name city state leading home healthcare company employing professionals hr representative company name hr assistant promoted to fulfill a broad range of hr functions including recruiting and training employees administering benefits overseeing disciplinary action and managing hr records cochaired annual flexenrollment meetings resolved conflicts between employees and insurance carriers coordinated health fairs to promote employee wellness and performed exit interviews key results trained 25member management team on interviewing techniques and best practices conducting workshops and oneonone coaching sessions that contributed to sound hiring decisions codeveloped companys firstever standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair discipline processes devised creative and costeffective incentive and moraleboosting programs including special events and a tiered awards structure that increased employee satisfaction and productivity reworked newhire orientation program to include hr information and company resources saved company thousands of dollars every month by reducing reliance on employment agencies brought the majority of formerly outsourced recruiting functions inhouse to reduce billable hours from to less than per month education associate of applied science business administration ecotect institute city state united states worked concurrently during college as a sales rep and team supervisor for abc video store affiliations complete ongoing training in the areas of compensation and benefits employee and labor relations leaves of absence workers compensation and workplace safetysecurity skills abc adp adr benefits benefits administration budget coaching us army databases driving employee relations training employees special events senior management hiring home healthcare hris human resources hr insurance legal managing meetings access excel ms office office outlook powerpoint word enterprise organizational development peoplesoft performance management personnel policies processes project management recruitment recruiting sales sound structured supervisor teamwork video voice and data workshops | 0 |
administrative assistant summary performancefocused leader eager to offer dynamic customer service administrative assistance business support data recordkeeping and client relations talents toward maximizing your success within a growthoriented role administrative operations account management data recordkeeping billing invoices customer service appointment scheduling supplies ordering inventory control work prioritization business bookkeeping regulatory compliance multiline telephone management process improvement strategic analysis plans integral team player who plans prioritizes and completes tasks within fastpaced environments excellent communicator who seamlessly interfaces among executives business peers and customers solutionsfocused professional who offers a quicklearning nature to succeed in diverse business areas ambitious selfstarter who expertly handles confidential responsibilities while maintaining quality service i am seeking a customer care professional role and am submitting my resume for your review i am excited to build a rewarding career with your company and am confident that my professional skills can help to achieve your objectives i can offer crossfunctional experience in customer service administrative operations account management data recordkeeping business bookkeeping billing invoices supplies ordering and inventory control and am wellversed with customer service workflow prioritization strategic analysis planning process improvement and regulatory compliance among other areas to complement my background please note that i attained a medical assistant certificate from ross medical education center and am certified in cpr bls by the american red cross most recently as an customer care administrative assistant with rollizos information technology services rits i expertly performed all forwardthinking business tasks including scheduling client meetings costeffectively managing office and supply inventories handling billing and data management and providing operational support as this is just a sampling of my job history please refer to my enclosed resume for additional experience you will find me strict and selfdisciplined enough to follow precisely all company policies and to be a solutionsdriven professional who can demonstrate a track record of organizing complex business initiatives defining key priorities and meeting targeted goals in addition i can plan coordinate and complete highlevel projects within fastpaced deadlineoriented environments while streamlining processes to increase overall productivity efficiency and quality of end results for the sum of these aforementioned reasons i believe i will prove to be an incredible asset to your company personal information i look forward to hearing from you and thank you in advance for your careful considerationsincerelytina l gayden skills administrative support bookkeeping counseling cpr clientele client clients customer service data entry data management email image internet applications managing meetings mentoring microsoft office office quality scheduling additional information i look forward to hearing from you and thank you in advance for your careful considerationsincerelytina l gayden experience administrative assistant january to january company name － city state utilized broad scope of industry knowledge and dynamic customer service and administrative support acumen toward performing forwardthinking business tasks including scheduling client meetings costeffectively managing office and supply inventories handling tense client related issues and data management and providing operational support advocate medical assistant january to january company name － city state strategically steered confidential patient pregnancy testing services including objectively counseling and mentoring clients per individual needs as well as accurately maintaining all client records and medical files optimized operations efficiency by performing key data entry bookkeeping and appointment scheduling home healthcare aide january to january company name － city state cultivated a highquality business image with superior services by exceeding home healthcare standards including completing errands and transporting clients to appointments as well as performing housekeeping home healthcare aide january to january company name － city state played a vital role in performing routine housekeeping duties eg washing dishes clothes making beds for diverse clientele including participating in frequent grocery shopping excursions per individual client needs education medical assistant certificate ross medical education centercpr bls certification american red crossmicrosoft office email internet applications | 6 |
executive director professional summary an accomplished skilled leader bringing years of management experience and a willingness to take on added responsibility to meet tight deadlines enthusiastic team player with a strong work ethic and advanced complex problem solving skills proven success in association management including all business skills necessary in leading a small business excellent communicator in both written and verbal form with successful track records acting as both a direct supervisor and as a liaison between staff and association board of directors consistently meets or exceeds both short and long term corporate goals for growth proven leader in conference and meeting management including all aspects from meeting space and hotel negotiations to speaker travel and networking to attendee registration successful track record as a grant writer for projects for nonprofit organizations skills effective leader consistently meet goals project management experienced in legislative processes customer serviceoriented exceptional interpersonal communication budget development accounting software longterm business planning and execution negotiation effective communication staff trainingdevelopment executive presentation development constant contact print advertising public relations special events planning accomplished manager public speaking talent nonprofit management contract negotiations excellent planner and coordinator accurate and detailed advanced ms office suite knowledge conference planning project planning work history executive director to company name – city state created new revenue streams through addition of two new fundraising events including a galadinner and 5k run exceeded company objectives in selling exhibitor booths and in attendance at the annual convention exhibitor booths increased from yearly through the drought years of and similarly in economic downturn for horticulture in while other industry tradeshows and conferences experienced declines nation wide prepared inhouse databases to process conference and training session registration and annual conference registration largest number of attendees was for annual conference however most annual conferences served attendees managed projects for volunteer board of director members committees and regional chapters prepared and distributed payroll for staff of three direct reports complied annual recommendations for end of fiscal year budgets prepared meeting minutes and developed action lists for staff oversaw daily office operations for staff of three employees planned and conducted industry training meetings and association chapter meetings up to two per month including handling all meeting details and registration processes negotiated prices and terms of sales for all meeting space food and beverage purchases and hotel contracts launched new website in october to enhance online presence of association networked and interacted with other professionals through the nursery and landscape association executives of north america to optimize industry connections prepared income statements and balance sheets and projected cash flow managed business finances including paying vendors and suppliers for products services rendered directed planning budgeting vendor selection and quality assurance efforts represented the organization to customers the public government officials and other external sources developed legislative policy with director of public affairs and managed implementation of policy wrote and edited articles web content advertising copy periodicals and publications for internal and external audiences wrote press materials and made presentations to media representatives attended external trade shows each year to preserve company relations with distributors customers and media personnel planned and organized seminars meetings and annual planning retreats created messages position statements and other corporate communications based on companys objectives created new revenue streams through grant writing with both the state of georgia and the united states department of agriculture successful in adding over in grant revenues for the association president owner to company name – city state provided association management meeting planning conference planning and inhouse registration processes for various associations including national association of pond professionals georgia green industry association georgia turfgrass association georgia turfgrass foundation trust georgia vegetation management association as well as providing only registration services to several other organizations responsible for all aspects of association management including staffing budgets apar public relations and public affairs to include lobbying at both the state and national level executive director to company name – city state association management as outlined in ggia position from statistician to company name – city state managed state database of over agricultural professionals prepared programming through martin marietta data services to select survey respondents for agricultural production services in georgia that would ensure mathematically accurate survey results prepared quarterly consumer report index that calculates pricing increasesdecreases in consumer goods such as dairy products meat products etc education bachelor of science marketing education with business electives the university of georgia city state recipient of ty cobb scholarship graduated magna cum laude president of the distributive education clubs of america associate of science core curriculum with business electives abraham baldwin agricultural college city state recipient of george and annie sosebee scholarship served on newspaper staff first abac student inducted into phi theta kappa national honor fraternity hall of fame recipient of the abac student of distinction in business recipient of the abac student of distinction in english president of phi theta kappa national honor fraternity | 8 |
engineering aide professional summary resourceful facilities tech with solid background in preventative maintenance repairtalented facilities tech with more than years of experience developing and executing maintenance programs excellent troubleshooting skillsdetailoriented professional with strong technical skills and the ability to learn concepts quickly highlights q mechanicallyinclined q diagnosis and repair q skilled concrete finisher q preventative maintenance q dexterous with hand tools q suspension and alignment q strong attention to detail q brake systems expertise q troubleshooting q brake repair and replacement q responsible and reliable q strategic thinker q excellent problem solver q selfstarter q decisive q critical thinker accomplishments machine troubleshooting q performed effective troubleshooting of machinessystems number per weekmonthyear repaired broad range of machines or systems including types of machines or systems using toolsproblem diagnosis q used operational knowledge of systems parts and components to solve problems that arose during assembly documentation q reported and documented unsafe conditions equipment andor injury training q responsible for providing vision and guidance to a group of construction employees training them on sufficient project plans and procedures equipment maintenance q performed routine maintenance on equipment on asneeded basis inventory control q restocked and organized items as necessary and as directed machine repair q detected machine malfunctions and problemsolved accordingly q repaired maintained and replaced parts on dies skills work history engineering aide to company name – city state aided other departments in the development of plans and cost estimates on road parking lot and drainage projectscomputed load and grade requirements and material stress factors to determine design specificationswrote daily detailed reports logging work progress for quality assurance purposescompleted all repairs and maintenance work to company standardsplanned work and determined appropriate tools and equipmenttook care of facility equipment grounds roads and fences service technician to company name – city state followed checklists to verify that all important parts were examinedserviced air conditioning heating engine cooling and electrical systemsrebuilt faulty assemblies including steering systems and linkagesexamined vehicles to determine the extent of damage or malfunctionsspecialized in servicing brakes and fuel systemscommunicated with customers regarding vehicle issues and potential repairsrepaired and replaced belts hoses and steering systemsexecuted all phases of power system tear down and repairoperated pneumatic tools and air compressorsremoved and replaced tires shocks struts and brakescontributed to repeat and referral business by using strong customer service and problem solving skillsrepaired and replaced radiators and water pumpsorganized work records and filed reportstransported customers to and from the shop for the customer service program concrete finisher to company name – city state shaped and built roads using large construction equipmentoperated a bulldozer to properly deploy waste products at compactorsdocumented daily equipment inspections and submitted daily inspection forms to supervisorperformed daily maintenance to the machine cab and wheelsoperated equipment safely and efficiently at all timesserviced and maintained vehicles and heavy equipmentcorrectly used aggregate sizes and classifications for all road constructionlistened to warning alarms and responded accordinglyloaded proper materials while abiding by all safety and legal standardsobtained proper signatures as requiredmonitored various gauges during vehicle operation and investigated and repaired any abnormalitiesoperated and maintained a forklift truck in a safe and efficient mannerretained shop order segregation during yard movementset and read grade stakes to construct roads parking lots building pads landfills and sediment pondsexecuted daily pretrip and posttrip inspections and documentation in compliance with dot guidelines and company policiescompleted all repairs and maintenance work to company standardscounted and verified orders picked to ensure accuracyplanned work and determined appropriate tools and equipment to company name followed checklists to verify that all important parts were examinedorganized work records and filed reports education diploma general studies maury high school state general studies industrial maintenance industrial engineering production engineering mechanical engineering andengineering welding fabrication industrial and tool manufacturing technology andprocess technology lamar institute of technology city state gpa gpa industrial maintenance gpa industrial engineering production engineering mechanical engineering andengineering welding fabrication industrial and tool manufacturing technology andprocess technology skills customerservice customer service documentation forklift forms legal materials policies problem solving skills progress quality assurance read repairs safety struts supervisor tear | 17 |
senior digital designer experience to current senior digital designer company name － city state provided designs and creative direction for custom content in best buys digital weekly ad worked as a leader in following brand standards and best practices while exploring new designs designed vendorpaid premium ad space and special promotions led weekly client meetings to review and assess content and plans for the weekly ad built and edited wireframes to lay out product promotional messaging and video content for the best user experience directed product photo shoots onset both with and without talentmodels designed covers and internal pages for best buys weekly newspaper ad and buyers guides directly managed reviewed work of and mentored production artists worked closely with internal project managers and qc team to ensure all deadlines were met and final product was launched and functioning properly collaborated with frontend developers on new animations designs and site functionality served as backup to frontend developer working with basic html and css code to mac operatorprepressplating specialist company name － city state edited and optimized clientprovided digital art files to produce high quality digital lithographic and flexographic print materials worked with csrs and prepared customer and pressroom proofs to ensure accuracy of image quality color text and layout operated and maintained multiple plating machines and software calibrations to prepare plates for a range of different sized lithographic presses and substrates verified both plates and pressroom proofs for quality and accuracy before sending to press to production artistgraphic designer company name － city state partnered with best buy mobile marketing team to design refine and produce instore signage weekly flyers traditional and digital billboards and other quickturn promotional materials produced printready art for store grand openings and special promotion flyers and coupons designed icons representing brand promises to be used in retail stores created concepts for cover and interior pages to monthly buyers guide catalog provided design and production assistance for presentation materials as needed to freelance production artist company name － city state designed and created customized products using a variety of resources and media to meet customer specifications and timelines prepared digital art files including reviewing text checking image quality fonts and crop marks to ensure print integrity for projects using largeformat flatbed and rollfed printers managed email accounts and ftp site for incoming orders downloaded artwork wrote up job tickets and communicated directly with customers regarding file issues and project specifications created programmed and executed dielines for digital cutterrouter using a variety of software to ensure precise cutting on the finished product provided graphic design services to customers in need of artwork to production artist company name － city state effectively managed multiple projects and timelines for temporary and permanent instore and pos signage built final print ready files in alignment with best buys brand strategy collaborated with art directors and project managers for event and special promotion signage ensured vendorprovided artwork fit current templates brand standards and style guides by reviewing layout and adjusting as necessary while maintaining the integrity of the vendors images preflighted files for proper resolution layout and specifications and created hires pdfs according to current standards to send to print vendor packaged and sent files to international print vendor for translation and approval provided direction on layout as necessary to comply with international corporate standards built design mock ups and presentation boards as needed to digital prepress operator company name － city state managed time and workflows to preflight and process digital files for directtoplate directtoscreen and digital presses to maintain productivity and quality worked crossfunctionally with production artists designers job planners and outside vendors to troubleshoot and prepare artwork for production and ensure high quality store signage performed color calibration and adjustment for largeformat digital press ensuring accurate reproduction of best buy brand colors both pantone and process provided prepressproduction support to inhouse press operators designers and external vendors software expertise adobe creative suite cc microsoft office suite quarkxpress omnigraffle professional extensis suitcase sharepoint linotype font explorer education bachelor of fine art university of wisconsin － city skills adobe creative suite photo ad art backup brand strategy calibration catalog color content creative direction css client direction email ftp graphic design basic html image explorer layout marketing materials meetings messaging microsoft office suite sharepoint newspaper developer pos prepress press printers promotion promotional materials quality quarkxpress quick retail router translation troubleshoot video | 1 |
construction engineering supervisor summary skilled security professional with years providing security services in federal buildings corporate settings apartment complexes retail facilities and construction sites security officer accomplished in securing and protecting governmental science and technology facilities brings techniques gained from a background in law enforcement training protective services professional with strong law enforcement background approaches each case with a high level of professionalism offering each case its proper due diligence highlights department of state secret security clearance natural leader weapons training first aid training security personnel training windows vista accomplishments awarded by management with several official commendations for personal achievement and contributions to the team promoted to staff supervisor after years of employment experience construction engineering supervisor january to january company name － city state supervised the construction repair and utility of buildings warehouses and fixed bridges port facilities and petroleum pipelines read and interprets construction drawings estimate material time labor and equipment requirements inspects structures and facilities to ensure compliance with specifications combat engineer january to current company name － city state detailed understanding of the interrelationships of circuits perform such tasks as making circuit analyzes and tracing relationships in signal flow use complex test instruments such as high frequency pulse generators frequency synthesizers distortion analyzers and complex computer control equipment reads interprets and plots maps overlays and photos develops and uses engineering tools determines limiting slopes curves stream velocity and gap widths assembled structural parts and components to meet requirements for preserving structural integrity and low observable qualities posted entries and maintained maintenance and inspection records provide the us army with handson and overtheshoulder radio and communications maintenance training utilizing aero flex analyzers fluke multimeters bird watt meters marconi signal generators and bkp frequency counters boonton modulation meters and tek 4ch oscilloscopes assist in developing communication system maintenance management and repair program advise maintenance personnel on the basic and intermediate maintenance troubleshooting repair and service of lmr hf vhf communications equipment combat engineer january to january company name detailed understanding of the interrelationships of circuits perform such tasks as making circuit analyzes and tracing relationships in signal flow use complex test instruments such as high frequency pulse generators frequency synthesizers distortion analyzers and complex computer control equipment reads interprets and plots maps overlays and photos develops and uses engineering tools determines limiting slopes curves stream velocity and gap widths assembled structural parts and components to meet requirements for preserving structural integrity and low observable qualities posted entries and maintained maintenance and inspection records provide the us army with handson and overtheshoulder radio and communications maintenance training utilizing aero flex analyzers fluke multimeters bird watt meters marconi signal generators and bkp frequency counters boonton modulation meters and tek 4ch oscilloscopes assist in developing communication system maintenance management and repair program advise maintenance personnel on the basic and intermediate maintenance troubleshooting repair and service of lmr hf vhf communications equipment education diploma university of strong vincent hs － city state intermediate electronic principles keesler afb ms telephone central office repair hazmat familiarizationsafety transport forward area alerting radar repairer personal information performed and supervised maintenance on manual semiautomatic and transportable communication systems excellent teaming skills ability to work independently and without direct supervision excellent written and verbal communication skills excellent organizational administration and computer skills microsoft office suite able to show past pattern of success in influencing candidates to show interest in an organization ability to evaluate process compliance writereview capa reports perform root cause analysis and validate quality processes responses and plans familiarity of iso as9100 interests active dod secret clearance jan and current us passport jan us army 12b combat engineer us army 12h construction engineering supervisor years handson experience installing hardware and software programs to enable integrated communication systems used to accommodate command control and information purposes subject matter expert sme at developing vertical road bridges and airfield construction and rigging bridging and demolition activities experienced with electronic integrated communications radar and navigational systems working knowledge of forward area targeting systems target alert data display systems and iff experienced utilizing tmde equipment to include voms oscilloscopes af rf generators transceiver analyzers frequency counters fdrs tdrs swr meters and antenna analyzers experienced supervising personnel to complete mission indepth knowledge of electronic switching systems experience with special test equipment advanced diagnostic interface tool aditportable maintenance aid pmabased deployed automated test set dats and bus interface global monitor and control bigmac skills army basic bridges inspection inspects marconi office radar multimeters oscilloscopes personnel radio read safety signal generators telephone troubleshooting vhf additional information summary active dod secret clearance jan and current us passport jan us army 12b combat engineer us army 12h construction engineering supervisor years handson experience installing hardware and software programs to enable integrated communication systems used to accommodate command control and information purposes subject matter expert sme at developing vertical road bridges and airfield construction and rigging bridging and demolition activities experienced with electronic integrated communications radar and navigational systems working knowledge of forward area targeting systems target alert data display systems and iff experienced utilizing tmde equipment to include voms oscilloscopes af rf generators transceiver analyzers frequency counters fdrs tdrs swr meters and antenna analyzers experienced supervising personnel to complete mission indepth knowledge of electronic switching systems experience with special test equipment advanced diagnostic interface tool aditportable maintenance aid pmabased deployed automated test set dats and bus interface global monitor and control bigmac performed and supervised maintenance on manual semiautomatic and transportable communication systems excellent teaming skills ability to work independently and without direct supervision excellent written and verbal communication skills excellent organizational administration and computer skills microsoft office suite able to show past pattern of success in influencing candidates to show interest in an organization ability to evaluate process compliance writereview capa reports perform root cause analysis and validate quality processes responses and plans familiarity of iso as9100c aviation standards and practical experience with quality management qms internal audit processes experience in inspection of aerospace ground equipment agegse hazardous waste management programs tool fod industry standards equipment calibration procedures general security procedures experienced in inspection of aircraft ground handlingservicing component removalreplacement scheduled and unscheduled maintenance time compliance technical directives tctd execution prepares quality documentation and reports by collecting analyzing and summarizing information and trends including failed process recalls corrective actions and validations able to identify and understand nonconformities procedural breakdowns andor program process audits awards and accomplishments good conduct medals achievement medals oversees deployment ribbons f oxygen sensor modification | 17 |
consultant career overview ten years of experience with cerner implementations as a consultant and employee experience with all phases of implementation from current state workflows to conversion for inpatient and outpatient hospitalsclinics skilled in initiating and leading implementations involving rollout of multiple ambulatory clinics within a month timeframe skilled in implementations for inpatient hospitals experience in designing and building multiple components of powerchartpowerchart officeenhanced view applications to include inboxmessage center schedule viewer powerorders powerplans zynx auto space caresets charges task lists easyscript mar all profiles powerforms clinical notes powernotes dynamic documentation bedrock data collection worksheet change control process workflow process eprescribe and setup of all reference and privileges determine estimate cost for various projects qualifications computer skills cerner applications powerchart enhanced view powerchart office carenet clinical documentation surginet documentation powernote document viewing production support of all cerner millennium applications cerner applications tools hna user dcptools scd editor tool powerplans powerorders cvnet tool order management tools announcement tool reference text tool content manager tool cmt nomenclature tool charge viewer cs pricing tool cem tool core code builder tool explore menu bedrock message center eprescribe data collection spreadsheets ops view scheduler pref main tool priv tool pm launch tool citrix reflections other applicationssoftware windows windows microsoft office applications novell sql tcpip protocols unixaix groupwise work experience consultant november to current company name － city state consultant lead a team of analysts for several clients through implementations of powerchart powerchart office and enhanced view from current state to conversion that involves ambulatory clinics lead implementation of nursing documentation for inpatient hospitals and outpatient clinics powerforms powernote and clinical notes templates ect lead implementation of physician documentation for inpatient hospitals and outpatient clinics powerforms powernote and clinical notes templates lead and facilitate meetings with physicians nurses and management teams worked on designbuild process for cpoe projects powerplans ordersets zynex autospace etc worked on designbuild for message center and eprescribe determine estimated costs for various projects define systems specifications and conduct business specifications walkthru for powerchart office and enhanced view applications manage and coordinate demonstration sessions for providers and clinical staff on various components within powerchart powerchart office and enhanced view trained hospital is staff on different functionality within powerchart train endusers on functionality of powerchart powerchart office and enhanced view support endusers in powerchart powerchart office and enhanced view create requirements and functional design documentation for testing writing test scripts for code upgrades worked with trainers updating training documentation for endusers analyze research and troubleshoot outstanding issues with the application production support completed change control process worked with quickbase application recommend suggestions to improve process workflows assisted client to resolve open production issue with cerner covered oncall for client conducted testing system regression integration and documenting for upgrades to a higher code level consultant november to november company name － city state as a consultant i worked with clients who were implementing powerchart or powerchart office as well as other components within total cerner package or ones that were upgrading to a higher code level in this role i assisted the clients with all aspects of the design build testing and conversions additional responsibilities assisted client to resolve open production issue with cerner performed design and build within powerchart and powerchart office conducted testing system regression integration and documenting for upgrades to a higher code level completed additional build for nursing and physician documentation systems analyst october to november company name － city state responsibilities were implementation of the cerner millennium powerchart office software application using cim cerner implementation methodology on client sites assisted the client in all aspects of the design build and testing for powerchart office and powerchart applications this included building and demonstrating the proof of concept build guiding clients thru very specific design consideration with regards to the electronic health record system as well as helping the client to prepare for testing training and updating policies and procedures additional responsibilities performed clients with analyzing current state of department workflow developed future state design of department workflow developed appropriate policies and procedures and managed departmental practices and operations changes preformed database querying and updates using cerner command language based on sql uploadeddownloaded csv xml via prebuild tools troubleshooting powerchart officepowerchart orders build through various front and backend tools as well as working with corporate headquarters to resolve technical issues cycled servers for specific modifications and troubleshooting purposes helped to develop and execute comprehensive test scripts for system unit integration and regression testing conducted various training and validation workshops for the client conducted software solution demonstrations venena hutchersons resume financialdata analyst september to october company name － city state lead finance department in performing monthly statistical analyses and provided summary of techniques used assisted with monthly qa testing within the production domain trained new hires on various computer software used by the health plan assisted data warehouse team on special projects such as redesigns reconfiguration business architect define rules performed monthly statistical analyses provided summary of techniques used performed qa testing on production data production loads monthly loads instrumental in quality testing and validating accuracy of production data analyzed claims expense to determine trends and provide key information to senior management account managers and provider network specialists created requirements and functional design documentation tested cases and scripts executed test plans monitored health plan operating performance against benchmarks and worldclass standards recognized basic financial issues researched issues properly weighed theoretical and practical considerations in addressing issues responsible for financial reporting monthend closing and financial analysis trainer for educating health plan employees on various computer software in a classroom setting education and training mba business point park university － city state us minor in information technology bachelor of arts business point park university － city state us minor in information technology skills testing cerner clients documentation integration integrator design documentation test scripts training documenting change control designbuild outpatient training documentation writing test cim database millennium operations regression testing sql systems analyst workflow xml cases claims class closing comprehensive large array data stewardship system data analyst data warehouse educating finance financial analysis financial reporting new hires qa qa testing test plans aix cem citrix clinical documentation collection data collection groupwise healthcare microsoft office ms office novell order management pricing rollout tcp tcpip unix unixaix windows windows | 11 |
it director accomplishments cxa citrix xenapp basic administration it security essentials spiceworks foundations lab introduction to sql military ua army ukraine senior sergeant experience it director august to current company name － city state formulate and deploy longterm strategic plans for acquiring and enabling efficient and cost effective information processing and communication technologies manage it department operational and strategic planning including business requirements project planning and organizing and negotiating the allocation of resources operational management where necessary reengineer applications support to ensure it aligns with business processes tactical planning and strategic vision define and communicate project milestones service level agreements and resource allocation to executive team department leads support staff and end users develop and review budgets for and from it department divisions and ensure they comply with stated goals guidelines and objectives review performance of it systems to determine operating costs productivity levels and upgrade requirements benchmark analyze report on and make recommendations for the improvement of the it infrastructure and it systems develop bid requirements for all hardware and software upgrades reviews submitted bids for compliance with stated requirements and makes the appropriate award authorize and oversee the deployment monitoring maintenance development and support of all hardware and software based on department needs develop business case justifications and costbenefit analyses for it spending and initiatives direct research on potential technology solutions and implementations in support of new initiatives opportunities and procurement efforts oversee provision of end user services including help desk and technical support services develop and implement all it policies and procedures including those for architecture security disaster recovery standards purchasing and service provision oversee negotiation and administration of vendor outsourcer and service agreements business application specialist august to august company name － city state support major components of distributed business applications pivotal crm sage mas100 movetrack emc crystal reporting scribe salesforce paas improve standards and techniques used to provide security in clientserver environment diagram components at each tier of clientserver environment for disaster recovery create and maintain product and training documentation conduct technology and application training assessments to ensure staff preparation provide field application support and respond to technical inquiries coordinate with project team resources for timely delivery implementation of support tasks investigate options and ways to improve products and services lead tech for application implementation development testing and enhancements conduct data analysis mapping extraction conversion and migration performance monitoring analysis and bottleneck detection for microsoft sql databases information technology specialist february to august company name － city state completive experience of vmware vsphere environment install configure manage provide expertise and support for citrix infrastructure xenapp access gateway and netscaler perform support and administrative tasks pertaining to enduser environment manage backups and restores using emc avamar and arkeia backup solution adjust dhcp dns and internet protocol settings to access the network and the internet deploy and support microsoft exchange and office365 administer the installation and support for all enterprise hardware software and applications maintain network firewalls windowslinux serverscomputer system security to ensure optimal performance train users on the proper use of hardware and software respond to and resolve technical issues in a timely matter administrate and maintain mitel ip pbx and multitech faxfinder faxing system maintain howto documentation for resolving network phone and mobile issues oversee multifunction printercopier configurations and network connectivity utilize help desk management tools to create and resolve enduser support tickets information technology specialist i october to january company name － city state information technology specialist i experience in imaging machines using norton ghost macrium reflect acronis fog clonezilla handson resolution at the desktop level including installing configuring and upgrading software systems and applications utilize microsoft management console to administrate computers and user accounts define security policies for user and computers compliance adhere to best practices when administrating user password controls and management upgrade standalone servers to roles of domain controllers using active directory tools manage active directory based user security and group membership accounts maintain campuswide intranet lan and wifi hardware organize physical cabling of computer server rooms and infrastructure provide policies and procedures training and information to scholars and staff develop document and maintain hardware inventory processes for campuses network assistant february to july company name － city state workstudy assess network performance set up and observe network system recommends upgrades or improvements support development of technical standards and application uses resolve network problems and offer technical assistance to users general manager july to january company name － city state trained and coordinated office personnel provided supervision supported and motivated employees organized maintenance features inventory control and ordered necessary materials formulated daily sales reports participated in development of company advertisement education associate of applied science network administration hennepin technical college － city state network administration ndash applied science aas gpa gpa gpa business management it security essentials certificatebuchach university of business and management － city ukraine bachelor of science elementary teacher zaporizhzhya pedagogical college － city ukraine skills active directory dhcp dns wins gpo backups budgeting citrix xenapp vmware hyper v dynamic crm dynamic gp erp crystal data analysis databases disaster recovery documentation financial management firewalls imaging inventory controllan wan linux microsoft exchange office365 office microsoft sql windows migration negotiating enterprise network pbx printer processes procurement improve products project planning project management purchasing reporting research sage sales reports servers strategic plans strategic planning supervision technical support cloud azure | 2 |
business development career overview detailoriented professional with a business mindset and an extensive operational background obtained through diverse industry experience in banking loss prevention health and wellness and retail offering innovative methods of efficiency meant to benefit individuals at all levels of business technical skills skills experience total years last used microsoft office excel word pp expert google analytics intermediate sql intermediate outlook intermediate accomplishments quality control increased database ease of use and efficiency by operational management identified recommended and prioritized new database features stored various sql query statements and applications in conjunction with business leaders department managers and administrative staff developed implemented tested debugged and documented various systems ie live chat updated database applications ivr and automated telephone dialers client interface collaborated with programmers to create various forms and account interfaces that are easy to navigate and are mobile friendly improved client relationships and performance predictability through shared business and technical perspectives and agreed expectations team collaboration weekly brainstorm on how to increase efficiency at all levels of business such as appropriate system upgrades and team best practices work experience to current business development company name － city state identify areas of opportunity within the business to create solutions to increase efficiency and productivity including the improvement of the internal process and increasing revenue strategic planning of content promotion and engagement monitor and report on website and ads traffic and performance worked with clients to analyze advertising needs and applied appropriate solutions within each organizations budget current project working handinhand with website owner for a complete website overhaul includes website redesign and upgraded functionality development of a brand new directory utilizing an original database and the development of an application framework that will serve as an accompanying mobile app to the website create and update media kits comprehensive and one sheet coordinate seasonal markets assist in vendor selection monitor payments of tables direct table placement at venue and coordinate all sound and lighting checks to operations manager company name － city state establish and maintain all operational procedures and systems including the development of an inhouse crmdatabase via excel sales strategy brand development and company wide best practices broken down by department strategic budget planning by measuring and managing key operating metrics and sales kpis positively impact the business by effectively increasing the bottom line through decreasing business costs oversee all daytoday operations formulate incentive plans for the sales team implement changes requested by owners to enhance the brand to systems coordinator company name － city state maintain the flow of information through the databases used including importing of information analyzing information entered into the system using sql to obtain data and validate all users on a bimonthly basis to ensure quality project manager of live chat implementation of wazagua for use to our clients install new clients into various databases and monitor all legal documents being sent by our offices assist in creating a variety of new reports within the main database used collex by storing sql statements endorse and deploy various automations to increase efficiency and productivity by evaluating systems performance problem solve whenever necessary by troubleshooting office systems facilitate communications between departments and enforcing the policy and procedures as set forth by the zellman group support a variety of company needs on a daytoday basis including but not limited to assisting in all departments whenever called upon aid in developing new business ideas maintain company policy and procedure manual and validating expense reports to sales service specialist company name － city state provide sales and service support to customers with extreme care refer all clients to appropriate partners including business financial advisory and mortgage solutions earning the rank in the market with a range between customer engagement rate on a weekly basis goal is deepen relationships by meeting and exceeding sales goals assist in communicating key priorities and company initiatives to all staff members during staff meetings mitigate risk through account analysis successfully prevented numerous fraudulent checks from entering the system perform soft audits to help prepare associates prepare for quarterly reviews enhance the brand through an elite level of customer service – successfully raised banking centers level of professional treatmentcustomer engagement from the teller line and increase number of quality referrals by approximately graduate of the tos development program a program for banking operations graduate of the signature series a program for personal and career branding to assistant manager company name － city state open and close store involving responsibilities of securityloss prevention and cash handling develop daily planners by generating daily gross and itemized goals along with an hourly projected analysis of the business manage stores cash handling including but not limited to purchases returns voids and no sales perform safety and loss prevention audits on a daily basis developed a sales and service leader tracker to observe productivity made on a monthtodate and yeartodate basis that was rolled out metrowide improved key performance indicators all around ads ipc sph and decreased ratio of returns to sales from to facilitate proper communication between all levels of management corporate and store and sales staff consistently motivate and drive the sales staff to exceed store goals through the delivery of performance reviews and evaluations schedule shifts for sales associates and managers oversee all hiring and training of new sales associates with a careful intent for maintaining company expectations lead seasonal store meetings involving educating sales staff on new product while revisiting and reaffirming core values of the company direct all merchandising and marketing of the store including floor moves every weeks along with additional seasonal changes education bachelor of arts sociology stony brook university － city state usa member of leg legislationschick resident safety program monitor telefund operator intramural sports soccer indoor soccer basketball skills data analysis excel office outlook power point works google sql strategic strategic planning tables troubleshooting wpm advertising budget planning content management contract negotiation clients and customer service pricing | 5 |
sales representative summary ambitious yard manager with more than years of management experience in the oil and gas and transportation industry applies strong analytical and critical thinking skills to solve complex operational problems highlights inventory management employee development and management expense control materials accountability scheduling customer serviceoriented safe driver shipping and receiving heavy industrial equipment vendor management superior negotiation skills motivated selfstarter cost reduction current cdl license map reading and navigation skills heavy hauling experience may to july company name city state sales representative established new customer accounts delivered products to customers in timely manner efficiently addressed issues with customer accounts to ensure quick resolution updated database with customer and sales information completed documentation for product and service sales maintained productive relationships with existing customers through exceptional followup after sales informed management of special sales and service issues coldcalled prospective customers to build relationship processed all sales transactions accurately and in a timely fashion guaranteed positive customer experiences and resolved all customer complaints confirmed that appropriate changes were made to resolve customers problems built and maintained effective relationships with peers and upper management answered customers questions and addressed problems and complaints in person and via phone trained new employees on company customer service policies and service level standards recommended and helped customers select merchandise based on their needs attended local regional and national trade shows for product development training as defined by territory needs helped customers select products that best fit their personal needs november to may company name city state truck driver maintained telephone and radio contact with supervisor to receive delivery instructions checked load accuracy and stability before each trip hooked and unhooked trailers from the tractor and converter dollies recorded expenses and maintained receipts connected air hoses and electrical lines installed and removed tire chains and manually cranked dolly wheels submitted reports on the condition of the truck at the end of each trip operated a tractortrailer combination in urban suburban and rural environments and in all types of weather conditions picked up customer loads in a timely and accurate manner interacted with customers and vendors in a friendly and timely manner wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges retained valid proof of insurance and registration in vehicle at all times conducted daily dot pretrip inspections according to a set checklist june to november company name city state sales representative maintained productive relationships with existing customers through exceptional followup after sales established new customer accounts updated database with customer and sales information landed new customer accounts through a consistent combination of perseverance dedicated cold calling and exceptional service greeted store customers promptly and responded to questions with knowledgeable service generated high volume of referrals delivered products to customers in timely manner crosssold additional products and services to purchasing customers delivered products to customers in timely manner delivered products to customers in timely manner coldcalled prospective customers to build relationship built customer confidence by actively listening to their concerns and giving appropriate feedback february to june company name city state sales internet sales led sales calls with team members to establish sales and customer retention goalsgrew number of customers by in monthsdetermined merchandise price schedules and discount ratesmonitored customer preferences to determine focus of sales effortsmaintained friendly and professional customer interactionsidentified prospective customers using lead generating methods and performing an average of plus cold calls per dayparticipated in various incentive programs and contests designed to support achievement of production goalstook daily inbound calls and keyentered orders faxes backorders and credit memos for assigned accounts and clients july to august company name city state project manager dispatched assigned workloads assigned projects and tasks to employees based on their competencies scheduled routes and job duties documented daily equipment inspections and submitted daily inspection forms to manager coached and mentored supervisors and dispatchers reviewed and approved all truck repairs and reviewed and approved all fuel reports bid on jobs also handled customer orders also went over drivers logs and dvrs and turned in to manager june to july company name city state yard manager select energy services cleburne texas qualified competitive subcontractor bids prior to execution of contracts monitored the safety of all construction activities making on site personnel safety the top priority managed the daytoday tactical and longterm strategic activities within the business reduced and controlled expenses by improving resource allocation reviewed and approved billing invoices and expense reports coached and mentored all supervisor and dispatch members by offering constructive feedback and taking interest in their longterm career growth offered feedback to executivelevel management on the effectiveness of strategies selling programs and initiatives assigned projects and tasks to employees based on their competencies and specialties assisted the project manager with bidding new jobs and projects reviewed and approved all payroll and fuel reports made and submitted all monthly allocation sheets documented daily equipment inspections and submitted daily inspection forms to manager june to june company name city state supervisor reviewed and approved billing invoices and expense reports maintained account plans for top client accounts recruited and hired new drivers and operators documented daily equipment inspections and submitted daily inspection forms to manager dispatched trucks and met with company men to get invoices signed june to june company name city state forklift and loader operator maintained operator logs forms and records in accordance with company policies and dot regulations operated equipment safely and efficiently at all times obtained proper signatures as required operated and maintained a forklift and loader in a safe and efficient manner executed daily pretrip and post trip inspections and documentation in compliance with dot guidelines and company policies june to june company name city state supervisor selected the most efficient routes in compliance with delivery instructions and fuel policy presented customers with bills and receipts and collected payments for goods delivered operated heavy equipment including forklifts stair climbers and pallet jacks evaluated customer needs and determined appropriate action referring their questions to management when necessary coordinated daily delivery schedules based on customer schedules peak delivery times and alternate routes july to june company name city state supervisor coordinated daily delivery schedules based on customer schedules peak delivery times and alternate routes processed shipment documents neatly and efficiently for each load obtained and maintained proper delivery authorization and pickup documentation interacted with customers and vendors in a friendly and timely manner may to july company name city state trainer processed shipment documents neatly and efficiently for each load obtained and maintained proper delivery authorization and pickup documentation conducted daily dot pretrip inspections according to a set checklist communicated the duties compensation benefits and working conditions to all potential candidates contacted all job applicants to inform them of their application process education castleberry city state usa ged general general castleberry river oak texas usa i also have commercial driver training heavyequipment operator certificate forklift operator certificate operations and qualitymanagement coursework i also have a certificate for attending a alcohol and drugbehavioral awareness class as well as a cpr and firstaid class skills benefits billing competitive contracts cpr client delivery dependable documentation drivers equipment operator expense reports first aid firstaid forklift forklifts forklift operator forms inspection communicator payroll peak personnel policies procedure development qualitymanagement relationship building repairs safety selling selfstarter strategic supervisor | 10 |
mechanical design engineering intern summary to secure a full time combustion engineer position applying strong fundamentals for application research anddevelopment in the areas of combustion and fluids and thermal sciences and other allied mechanical engineering relatedfunctions highlights autocad mechanical proengineer proe matlab ptc creo revit autodesk inventor gdt solidworksmicrostation ansys mechanical and microsoft office word excel powerpoint project tools experience mechanical design engineering intern to company name city state familiarized with utilized asme engineering design drafting documentation standards provided support to the engineering team in developing conceptual layout drawings and performed various engineering studies to obtain the simplest and the most efficient engineering solution for pressure vessel design and piping design and specification developed drawings schematics and pids using autocad mechanical and microstation according to ansi document control management system for electronic as well as hard copy documents coordinated the organizing scanning retrieval and distribution of engineering documents for project managers manufacturing engineering intern to company name city state designed and successfully operated a compact inserts drying machine researched past techniques used for drying of inserts to identify the flaws and consolidated ideas in a team of three people on how to eliminate theses flaws designed a pneumatic cylinder to lift the cabinet door using a direction control valve modelled an aesthetically good looking cabinet head using proengineer proe calculated the required heat transfer rates and air flow rates for the appropriate selection of silvent air nozzle and kanthal air heater increased the production rate by and reduced the cycle time by minute and floor area by reduced the overall power consumption thereby increasing the profit by rs per annum mechanical engineering intern to company name state opportunity to learn more about fixed and rotary wing aircraft engines and their thermodynamics exposed to different kinds of turbo machines for eg gas turbines and the application of the concepts of fluid mechanics and heat transfer to their working the training also involved a knowhow of avionics and accessories and mro manufacture maintenance repair and overhaul activities handson experience with lathe drill mill and cnc machine to company name sponsored by new york state energy research and development authority nyserda as a part of advance innovative energy solutions reviewed the existing literature on the different pyrolysis models used to characterize biomass performed heating experiments using a dsctga to study the pyrolysis of bioblock using tga calculated the kinetic parameters like activation energy and rate constant from the obtained mass vs temperature and derivative of mass loss vs temperature curves determined the heat of pyrolysis and specific heat using the heat flow vs temperature and derivative of heat flow vs temperature curve obtained from the dsc finally created a decomposition model based on the experimental results solving nonlinear euler equation for gas dynamics using cfd tools november december solution for the euler equation for gas dynamics was obtained using first order lax friedrich scheme runge kutta fourth order tvd scheme and lax wendroff method fundamental properties of the schemes were compared and discussed in detail solution obtained by each numerical method was presented along with a conclusion on which of the methods was more accurate numerical solution to the prandtlglauert equation for inviscid nonheat conducting perfect gas free flow september october in this project the wave equation is solved using two different numerical methods namely successive over relaxation and alternating direction grid generation is discussed in detail and results obtained using analytical as well as numerical methods were compared fbg sensors in oilgas permanent downhole measurement applications january may analyzed how fbg sensors are used for permanent downhole measurement applications studied the sensing mechanism of fbg sensors summarized the findings in the form of report and power point presentation closedended oscillating heat pipe october presented a seminar on closedended oscillating heat pipe as a part of coursework discussed in detail the basic concepts principle of operation advantages limitations and unique applications of the nonconventional heat pipe education master of science mechanical engineering december suny university at buffalo gpa gpa mechanical engineering gpa bachelor of engineering mechanical engineering may university of pune gpa gpa mechanical engineering gpa academiccombustion heat transfer fluid mechanics computational fluid dynamics applied thermodynamicsturbomachines combustion laser diagnostics industrial fluid power metallurgy machine design mechanical systemdesign advance material science and material science corrosion publications student member society of automotive engineers may may presented a paper on alternate fuels in ic engine at pvg college of engineering pune presented a paper on removal of toxic metals from wastewater by activated carbon from agroindustrial by product at mmm college of engineering pune skills academic ansys autocad basic cnc direction documentation drafting dsc engineer laser lathe layout matlab mechanical excel microsoft office powerpoint power point word microstation mill oil organizing profit research scanning schematics scheme solidworks specification systemdesign unique | 17 |
teacher skills e ducator people skills enthusiasti c problemsolve r great organizational skills encouraging technology savvy eager to learn communicates great with colleagues and parents sets high and clear expectations for students eager to teach loves to teach students how to love to learn always looking for ways to grow as a person and educator education university of redlands elementary credentials education city state united states california baptist university bachelor of arts liberal arts city state united states teaching experience company name teacher city state long term substitute for fifth gradehired as a probationary teacher and taught second grade for two years became tenure and taught fifth grade for one year trained as a trainer or trainees for the write institute grade level lead for one year promoted language development skills through reading and storytellingapplied the positive reinforcement method to redirect negative behaviorsassisted children per station during small group learning periods during system instruction conducted small group and individual classroom activities based on differentiated learning needshelped prepare daily lesson plans for activities and lessonscommunicated effectively with educators from various grade levelssupported students in developing strategies for individual needs and classroom group dynamicswrote daily and weekly lesson plans tutored after and before school twice a week all four years company name teacher city state taught second grade for one year promoted language development skills through reading and storytellingapplied the positive reinforcement method to redirect negative behaviorsconducted small group and individual classroom activities based on differentiated learning needs tutored after school twice a week organized field trips to local parks fire stations and zooshelped prepare daily lesson plans for activities and lessonsencouraged students to be understanding of and helpful to otherssupplied oneonone attention to each student while maintaining overall focus on the entire groupphysically and verbally interacted with students throughout the day to keep them engagedcommunicated effectively with educators from various grade levelssupported students in developing strategies for individual needs and classroom group dynamicswrote daily and weekly lesson plans conducted familyconnection home projects company name teacher city state fourth grade teacher for two years looped with my fourth graders from last year and now teach fifth grade teach critical thinking and close reading strategies through common core grade level lead for two years meet with the rcd team and write the math units tutor after school for two years lead gate students to writing our school newspaper apply the positive reinforcement method to redirect negative behaviorsconduct small group and individual classroom activities based on differentiated learning needsobserve students to supply teachers with feedback regarding potential learning blocks and opportunities for supportencourage students to be understanding of and helpful to otherssupply oneonone attention to each student while maintaining overall focus on the entire groupphysically and verbally interact with students throughout the day to keep them engagedcommunicate effectively with educators from various grade levelssupport students in developing strategies for individual needs and classroom group dynamicswrite daily and weekly lesson plansimplement programs to encourage student participation communicate with parents on a weekly basis of student progress assess students monthly on star reading and star math give weekly comprehension assessments both oral and written incorporate technology in the classroom ie ipads professional development write institute get ahead writing english language development common core math common core language arts combination class support leadership grade level lead for three years trainer of trainees for the write institute trainer of trainees for common core rcd unit writer at my current site other accomplishments last year i was asked to administer the gate after school program together the gate identified students and i created a school newspaper we named it the jr journal and invented five topics that would be in every issue i helped create an outline and template that our reporters could follow and eventually do independently each student chose a different topic every month and would either interview or research to write an article for that section they would then write a rough draft that i would edit and then they would type the final draft and put it into the newspaper template students would also have a chance to find graphics or take pictures that fit their topic it turned out great and we were able to publish four issues this will be our second year this was a great accomplishment for me as an educator because i love to write and was in my school newspaper in high school i had the chance to share a passion of mine and see students enjoy coming in after school and put their advanced brains to work it was such a great experience and cant wait to have that again this year | 3 |
lighting designer professional summary computer savvy and proficient with design tools for architecture and electromechanical design job title who continually searches for new inspiration and stays savvy on current design trends proficient in adobe indesign sketchup and rhino job title whose multifaceted specialty ranges from design of accessories and furniture to lighting design motivated visual merchandising designer involved in all stages of design from product inception and development to production resultsoriented job title who delivers cutting edge and creative designs within strict time frames organized interior designer adept at multitasking and developing creative solutions successfully coordinates with vendors and manages construction teams with ease skills building codes knowledge complex problem solving strong analytical ability excellent attention to detail commercial interior design working drawings and procedures space planning methodology design process carpentry sketching rendering digital drafting 3d rendering software proficient in sketchup work history lighting designer to company name – city state interfaced with design team members including contractors consultants fabricators architects and regulatory agencies specified proper products and materials for each project carefully reviewed contractor submittals of finish materials specified proper products and materials for each project prepared construction documents and details to implement design concepts originated and developed creative design concepts architectural and electrical designdrafter to company name – city state architectural and electrical designdrafting successfully resolved complex technical design issues interfaced with design team members including contractors consultants fabricators architects and regulatory agencies carefully reviewed contractor submittals of finish materials specified proper products and materials for each project originated and developed creative design concepts prepared construction documents and details to implement design concepts architecture intern to company name – city state consulted with clients to determine architectural preference to meet overall design goals interfaced with design team members including contractors consultants fabricators architects and regulatory agencies carefully reviewed contractor submittals of finish materials specified proper products and materials for each project facilitated requests regarding product information installation methods and product upgrade options originated and developed creative design concepts prepared construction documents and details to implement design concepts senior electromechanical designer ceo to company name – city state raytheon esystems motorola cadence consulted with clients to determine architectural preference to meet overall design goals researched industry in the area of green building and environmental design assisted clients with budget considerations regarding products and materials successfully resolved complex technical design issues interfaced with design team members including contractors consultants fabricators architects and regulatory agencies facilitated requests regarding product information installation methods and product upgrade options originated and developed creative design concepts prepared construction documents and details to implement design concepts senior electromechanical designer to company name – city state successfullyresolved complex technical design issues interfaced with design team members including contractors consultants fabricators architects and regulatory agencies specified proper products and materials for each project originated and developed creative design concepts prepared construction documents and details to implement design concepts designdrafter to company name – city state consulted with clients to determine architectural preference to meet overall design goals successfully resolved complex technical design issues interfaced with design team members including contractors consultants fabricators architects and regulatory agencies specified proper products and materials for each project originated and developed creative design concepts prepared construction documents and details to implement design concepts education bachelor of fine arts interior architecture the university of north carolina city interior architecture bim and design graphics coursework continuing coursework in sustainable design architecture coursework color theory and perspective course historic conservation adaptive reusesustainable design practicesenergy efficiency in the building envelope historic preservation sustainable design practices energy efficiencies in the building envelope associates applied science architecture technology wake technical community college applied science architecture technology recipient of home builders association scholarship recipient of merit scholarship building construction seminar bim and design graphics coursework architecture coursework officer of architectural club construction materials methods building codes solar technology civil engineering construction estimating project management drafting certificate electrical and mechanical island drafting technical institute city state accomplishments lighting design for rex hospital and duke stadium press tower skills autocad cadence client documentation drafting estimating leadership team lead lighting materials meetings motorola presentations press project management | 1 |
accountant professional summary accountant with more than years accounting experience with profit making non for profit and nongovernmental organizations ngos possess solid knowledge of gaap gasb and ifrs proficient in automated systems such as quickbooks sun system and peachtree accounting core qualifications general ledger accounting balance sheet account reconciliation bank office account reconciliation financial data analysis financial statements audit support generate various reports adjusting entries and periodic closing review and monitoring of accounting event financial planning budgeting reporting grants management contractual agreement and modification donor reporting monitor and manage subgrantee fund release for subs system improvement and recommendations externalinternal reporting project closing accounting systems sage accounting quickbooks sun system peachtree accounting and most presentation software microsoft powerpoint spreadsheets advanced excel with pivot tables lookups references and consolidation database microsoft access email outlook and lotus note experience accountant feb city state responsible for account coding accuracy record and reconcile accounts payables on a monthly basis review and reconcile online corporate credit card transactions and documentation actively participate in improvement of procedures and processes review and report excess and obsolete inventory prepare the invoices state and federal grant funders for reimbursable expenditures prepare the invoices state and federal grant funders for reimbursable expenditures prepare companies bank reconciliation accuracy of fim tables financial integration module assist with preparation of budgets provide status of financial condition by collecting interpreting and reporting financial data prepare special reports by collecting analyzing and summarizing review all variances exceptions explain and resolve responsible for assisting with weekly monthly yearly closing activity responsible for journal entries and general ledger analysis prepare internal reports regarding production capacity and efficiencies accounts payable and accounts receivable functions as directed credit card reconciliation all department processes and procedures documented and the appropriate individuals trained and crosstrained as necessary delegated finance and admin manager and finance officer jan to aug company name prepared standardize monthly quarterly biannual and annual finances and review overall financial reports and follow up financial status over viewed organization finance and administration as a delegate documented the process by which ngos are selected for awards and notify applicants and other stakeholders of awards granted where open solicitations are sought identified and assisted grantees in developing work plans monitoring progress tracking expenses preparing reports and facilitating grantees compliance with the terms of their agreements conducted field visits to monitor grantees and provide onsite support with respect to financial grant management collaborated with program staff to assist in developing and revising mechanisms for making payments and monitoring and reporting financial performance of subgrantees reviewed several grantee monthly financial reports including invoices budgets and up keeping databases led a team through the entire process for sub grantees selection from preaward assessment to project closing facilitated the processing of modification of subagreements maintain and update grants contract document followedup contribution and recording of identified cost share expenses with subgrantees contributed to the development of grants management manual materials and resources controlling and processing of account receivable payable and reconciling of account ensured adherence to the organizations global financial policy domestic financial procedures and guidelines related to disbursement activities general accounts and grants engaged in maintaining monthly and annual fixed asset inventory registration ensured document tracking paid stamp and filling are done in tact ensured that financial transactions are recorded as per the chart of accounts and with proper source documents reviewed and ensure the accuracy and quality of financial statements prepared managed grant projects and fund release from donors control budget utilization ensured that all financial documents and reports are well documented safely placed facilitated internal and external audits and led development of action plans based on audit recommendations and monitored progress led supervised guided and supported staff members including accountant cashier and storekeeper participated in proposal budgeting when new projects are initiated senior accountant oct to dec company name produced periodic financial reports for both internal organization and external use donors government and interpret and analyze the reports and actual results against budgets and recommend program management team and budget holders ensured that financial transactions are recorded as per chart of accounts with proper source documents reviewed and initiated approval for disbursements including contracts and sub contacts payment managed grant projects and fund release from donors control budget utilization ensured that procurements are made per the organization procurement policy and donor requirement ensured that fixed assets registration and facilitated the annual inventory count ensured bank reconciliation is made timely reviewed payroll and ensure that government taxes are paid regularly and timely controlled staff benefits like insurance medical pf etc accountant feb to sep company name ensured that financial transactions are recorded as per the chart of accounts and with proper source documents followed up annual budgetcash flow controlled the timely disbursement and settlement of different expenses ensured that procurements are made as per procurement protocols prepared checks and initiate bank reconciliation prepared payroll and prepared income and other government tax payment controlled petty cash and availability of cash on hand for daily activity record financial transactions per world vision chart of accounts document them record grant projects financial activities expense settlement produce grant financial report record fixed assets per world vision policies and facilitate annual inventory of project inventories make ready financial documents for internal external audit education mba degree business administration foundation for academic excellence ethiopia completed credits business administration ba accounting haramaya university ethiopia accounting skills academic account reconciliation accounting accountant accounting systems accounts payable accounts payables accounts receivable balance sheet bank reconciliation benefits budgeting budgets budget cash flow cashier closing contracts credit data analysis databases database documentation email external audits filling finance financial financial planning financial report financial reports financial statements fixed assets general ledger general ledger accounting government grants information technology insurance inventory lotus materials microsoft access excel office outlook microsoft powerpoint payroll peachtree accounting pivot tables policies processes procurement program management coding progress proposal protocols quality quickbooks reconciling recording reporting requirement sage spreadsheets sun tables tax taxes vision | 18 |
sales associate summary punctual customerfocused professional focused on exceeding expectations and building customer loyalty flexible schedule andstrong communicator who consistently meets and exceeds customer service goals reliable team player with an enthusiastic outgoingattitude highlights interpersonal communication high customer service standards adapt to diverse groups excellent people skills skilled problem solver consistently meets sales goals personable motivated team player conflict resolution proficiency strong problem solving ability active listener exceptional organizational skills experience sales associate to company name city state priced merchandise stocked shelves and took inventory of supplies alerted customers to upcoming sales events and promotions identified potential shoplifters and alerted management determined customer needs by asking relevant questions and listening actively to the responses answered customer telephone calls promptly and in an appropriate manner followed merchandising guidelines to present visually appealing displays followed merchandising guidelines to present visually appealing displays resolved all customer complaints in a professional manner while prioritizing customer satisfaction childcare professional to city state carefully monitored childrens play activities prepared meals per employers instruction or om my own if instruction was not provided disciplined children and recommended other measures to correct behavior incorporated music and art activities to encourage creativity and expression routinely picked children up from school and activities escorted children on outings and trips to local parks and zoos upheld all cpr and first aid certifications cashier to company name city state operated a cash register for cash check and credit card transactions with accuracy cleaned and organized the store including the checkout desk and displays alerted customers to upcoming sales events and promotions identified potential shoplifters and alerted management completed all point of sale opening and closing procedures including counting the contents of the cash register handled all customer relations issues in a gracious manner and in accordance with company policies welcomed customers into the store and helped them locate items used time efficiently when not serving customers including folding clothes and cleaning out fitting rooms education high school diploma prospect mountain high school city state member of history club winter carnival planning committee cofounder of mr and mrs prospect mountain charity competition expanded functions dental assistant certificate dental assistant dental assisting new hampshire technical institute city state skills professional and friendly careful and active listener multitasking organizational skills great telephone and computer communication skills | 10 |
operations manager executive summary a highly accomplished versatile and respected professional with over years in terminal operations at the port of los angeles terminal operations is a time sensitive high pressure and diverse environment which you collaboratively work with customers the union work force and internal management along with federal state and local agencies to navigate a myriad of contract rules regulations lease agreements and laws as an operations manager i have advanced knowledge in working with all facets of terminal operations customer service rail vessel terminal planning and yard functions initiated cost reductions streamlined dock work functions and similar to an industrial designer reconfigured and maximized the use of terminal space to accommodate the growth in volume consistently achieves outstanding results in complex situations while building and maintaining strong loyal relations with clients colleagues and staff being a leader in this environment challenges you to think beyond the simple choice and reach for the impossible answers while maintaining the integrity of all the moving parts core qualifications extensive knowledge of all operating aspects of vessel rails yard and terminal operations dynamic leadershipteam building and staff training strategic planning cross departmental communications service quality improvement customers relations budgeting analysis forecasting and cost reductions productivity reporting contract compliance professional experience operations manager to current company name city state managed yard and terminal operations center superindendent of railroad department vessel operations and customer service solicited operational feedback from union and implemented those recommendations improved by improvements in productivity thus reduced operating budget from 52m to 48m a year us customs and coast guard grade of for scanning and inspection of cargo within hrs of discharge reduction in turntimes averages industry metric measuring efficiency from minutes to minutes vessel operations managed to union bosses and indirectly clerks and longshoremen redesigned traffic patterns to improve safety and cargo movement crosstrained staff on operational goals payroll accuracy policies and interdepartmental communication creates a supportive team environment where all ideas valued management assistant to company name city state fleet service clerk to company name city state personal fitness trainer to company name city state responsible for developing detailed exercise dieting and nutritional plans to help clients reach their fitness goals my goals were to develop and maintain my client list to interact with new and existing members to encourage and engage them to develop my business education mba alternative dispute pepperdine university city state alternative dispute the emphasis of my mba is in alternative dispute resolution which focuses on leadership business negotiations collective bargaining arbitration and mediation and conflict resolution ba business administration whittier college city state business administration peter d veazey accomplishments hazardous materials training awareness weber readiness john s gibson san pedro ca to the course discusses awareness to hazardous chemicals and when combined or in close proximity can create deadly results driving change ddi ports america so cal regional office this course helps leaders implement change in the workplace so they can avoid the problems that plague of failed change initiatives driving change provides the skills and resources leaders need to accelerate the process of implementing change with their team members and to create an agile work environment where people are more open to change leaders learn how to use three change accelerators to turn resistance into commitment and inspire team members to take ownership of change conflict resolution the works consulting ports america so cal regional office communication dynamics emotional intelligence houston partners international ports america so cal regional office communication for leadership success ddi ports america so cal regional office this course introduces leaders to the essential interaction skills that are critical to leadership success these interaction essentials are the core behaviors that leaders need to be effective in the many situations they handle on a daily basis such as coaching delegating and driving change leaders learn how to meet the personal and practical needs of their team members and how to communicate to spark action in others to achieve business results the goal is that leaders learn how to provide positive feedback that recognizes and motivates individuals and teams as well as developmental feedback that helps others get back on track performance management the works consulting ports america so cal regional office reasonable suspicion training prince consulting doubletree hotel san pedro ca provides awareness to the physical effects of drugs and alcohol and how to witness the symptoms helps front line managers to reasonably suspect an employee of being under the influence volunteer orange county makos defensive coordinator fullerton ca the opportunity to coach opened up my eyes to the benefits of encouragement and leading thru adversity the team was wrought with internal struggles because of the lack of trust in team ownership as the defensive coordinator i was challenged to convince the defensive players to trust the work ethic of the offensive players and to verbally encourage their play in we had a head coach and ownership change and with of the previous team returning we reshaped expectations and built confidence thru competition we finished the year as cfl champions ayso coach long beach ca coaching young children has helped me to simplify instructions gauge motivation in each child and tailor my approach to build their confidence these key points i learned coaching young and older athletes crosses over to employees people need consistent and helpful direction to improve their performance and ability to hone their craft athletes and employees look to their coach or boss for leadership and motivation to help them reach their full potential skills arbitration automation budgeting budget concise conflict resolution client clients customer service delivery forecasting government leadership mba mediation negotiations payroll pick policies reporting safety scanning staffing strategic planning | 7 |
natural resource specialist gs position applying realty specialist generalist department of interior interior bureau of indian affairs rocky mountain region division of real estate services announcement number stimpcw objective i have over twenty years of experience as a student and at a professional level in natural resources as a professional it has always been my goal and intention to serve and protect federal andor trust lands i have fulfilled bureau of indian affairs mission and goals in the protection and management of our trust resources i have demonstrated good sound conservation practices in which i have obtained from my educational and professional experiences in the natural resources field i am knowledgeable in conservation practices bia agriculture and range management policies procedures and practices i am familiar with the crow land use bill wind river reservations grazing resolution northern cheyennes grazing laws and the three affiliated tribes grazing resolution through my experience i am very knowledgeable with code of federal regulations and i feel i have established or improved management practices for the agencies i have served i am devoted to my organization and am committed to the indian trust land owners and tribes during my tenure with the federal agencies i have served education montana state universitybozeman city state range science bachelor of science little bighorn college city state natural resources associate of science hardin high school city state high school diploma experience january to current company name city state natural resource specialist gs i manage approximately range units which consists of tribal allotted government tracts and taken area duties require me calculate animal unit months aums determine accurate acreage establish conservation plans invoice modify and adjust yearly rental rate in taams issue day show cause letters for nonpaymet and cancellation letters should it be necessary i am required to work cooperatively with the tribal natural resource staff members of the natural resource committee and mandan hiidaatsa arikara tribal council i am required to provide technical assistance as requested to the three affiliated tribes updating or amending grazingnatural resource resolutions assist in noxious weed projects determining taken area acres nontrust onoff acres most recently worked in a partnership with the tribe under a contract to complete rangeland inventory providing technical assistance in grazing study the completed inventory determined accurate range unit boundaries and allotments updated stocking rates animal unit months aums and identified noxious weed infested areas this prepared for a new permit period required updating grazing resolution sending out over authorities to grant grazing prividges to individual indian interest owners application and allocation process establish year range unit permits once allocated prepare and write notices for noncompliance nonpayment trespass livestock day notice of removal of allotment from range unit and other notices to permittees land owners and the tribe i direct staff in inspecting sending notices and taking corrective action on trespass livestock on the range units and farm and pasture leases currently there are producing wells on fort berthold approximately are in the range unit or farm and pasture leases i am responsible in identifying planning and withdrawing oil gas rightofway from existing surface leases responsible for sending day notice and withdrawing individual allotments by majority consent from range units investigate determine trespass take corrective action and assess penalties on oil or salt water spills on trust property assist with oil and gasenvironmental mitigation locate and investigate trespass scoria pits water depots pipeline take corrective action and assess as necessary mediate consult and give recommendations when there is a dispute or conflict within the range unit or farm and pasture lease involving permittees landowners and oil companies provide assistance in locating allotments to landowners using arcgis and in the field determine idle farm and pasture tracts using taams query and assist realty staff in advertising assist realty staff in meeting deadlines when necessary determine and locate current and potential homesite leases review acquisition and disposal conveyance documents for accuracy assist acquistion and disposal staff with estate planning land exchange or gift conveyances respond to data calls from the regional office and central office gather and compile documentation when in litigation thoroughly and promptly as requested provide documentationpackets for appeals as requested by solicitor assigned as alternative coordinator for the agency freedom of information act foia this requires me to gather documents files and correspondences monitor taams lockbox system for pending payments and disburse to individual interest holders supervise and direct duties to natural resource staff supervise and direct duties to agency staff when acting as superintendent other supervisory duties include updating position descriptions and rating performance appraisals take corrective action on insubordinate nonperforming andor misconduct employees should it be necessary act as superintendent in her absence supervisor kayla danks superintendent october to january company name city state soil conservationist gs i was responsible for the managment and development of conservation plans for trust lands allotted and tribal on the crow reservation responsible for accurate land classifications for farm and pasture leases rightsofway and conveyance using arcgis i work cooperatively with other federal agencies state agencies and crow tribe on conservation projects and the protection of trust lands updated established and implemented conservation plans for expiring farm irrigated and dry farmland and pasture leases this required me to determine access and nonaccess acres for irrigable land this also included inspecting monitoring utilization and proper management of all farm and pasture leases assisted and recommends improvements on farm and pasture leases i developed trichomoniasis requirements which would be amended into the crow land use bill provided technical services to andor field inspections until issue is resolved i coordinated a biocontrol project on leafy spurge provide maps legal descriptions and technical assistance to indian trust land owners and lessees perform fire duties when needed supervisor debbie scott deputy superintendent june to october company name city state rangeland management specialist gs i conducted the rangeland inventory in conjunction with the natural resource conservation services this required the identification of plants and ecological sites i digitized range data which included scanning appoximatley aerial photos which contained the similarity index the calculation of animal unit months aums and determining stocking rates was required using arcgis involved in conversion of irms and taams this required me to encode aums rental rates tracts and legal descriptions for the range units wrote conservation plans to meet goals and objectives for the range program i was responsible for monitoring several range units determining use and trend i was responsible for asssisting the general public for general information or creating maps i updated and created maps for approximatley range units using arcgis i worked on conservation projects with other local government agencies and permittees supervisor ramon nation deputy superintendent august to june company name city state range technician gs compliance and monitoring of the range units on the northern cheyenne reservation required to count and identify brands when cattle andor horses are in trespass or in violation of range units gps inspect and monitor fencline range unit boundaries and the tongue river pipeline project assist the public and agency staff in land status questions and map request i was responsible for creating maps for range units i was assigned natural resource conservation service liason assisting in managment plans with area ranchers assist range manager in calculating aums and determine surplus aums for leases supervisor gabe morgan june to august company name city state soil conservationist gs conducted approximately line transects for various big horn county ranchers this required identifying clipping and weighing native grasses forbs and shrubs within ft transect after documenting data and taking photo points the data was then entered into the system this determines the trend and condition of the pasture and range units the data is then used for conservation plans and practices once the aums and stocking rates were determined supervisor jodi hastings may to september company name city state natural resource specialist student trainee gs responsible for conducting compliance checks on bureau of land management blm administered gravel pits responsible for writing environmental assessment ea for application to drill adp for oil and gas wells in which i concurred with natural resources specialist participated in joint effort with oil company blm personnel and surface landowner to discuss and alternate planning methods for the cleanup and rehabilitation of oil well disaster responsible for rehab of abandoned oil wells which included reseeding and erosion control participated in range improvement projects such as planning for fencing pipeline installation spring development water catchment pits and possible sites for water wells processed federal grazing applications this required assurance of aums responsible in conducting rangeland health assessments on federal grazing permits to needed renewal this required evaluating and determine the condition of allotments duties included identifying plant species determine plant diversity vegetative cover and erosion control when needed participated in blm wild horse adoption participated in fire duties other duties include general office work assisting the general public and other agency personnel when needed supervisor sandra brooks skills taams arcgis trimble unit garmin atv personal computer microsoft excel powerpoint microsoft word write and read legal descriptions read and translate title status reports identify plants forbs and weeds general are you a us citizen yesdo you claim veterans preferance nowere you ever a federal civilian employee yes gs step from january to presentare you eligible for reinstatement based on career or careerconditional federal status yes referances austin gillette fiduciary trust officer office of special trustee edward lone fight former superintendent wind river agency thomas wells retired deputy superintendentformer supervisor | 8 |
outbound sales career overview call center representative versed in customer support in high call volume environments superior computer skills and telephone etiquette core strengths exceptional communication skills microsoft outlook word and excel ms windows proficient adherence to high customer service skilled in call center operations standards adheres to customer service procedures customerfocused customer service award quick learner accomplishments customer service award quick learner work experience outbound sales june to june company name － city state answered an average of calls per day by addressing customer inquiries solving problems and providing new product information described product to customers and accurately explained details and care of merchandise politely assisted customers via telephone answered product questions with uptodate knowledge of sales and store promotions ensured superior customer experience by addressing customer concerns demonstrating empathy and resolving problems on the spot built longterm customer relationships and advised customers on purchases and promotions routinely answered customer questions regarding merchandise and pricing effectively managed a highvolume of inbound and outbound customer calls evaluated consumer reports on a monthly basis managed customer calls effectively and efficiently in a complex fastpaced and challenging call center environment resolved service pricing and technical problems for customers by asking clear and specific questions receptionist march to december company name － city state scheduled appointments registered patients and distributed sample pharmaceuticals as prescribed professionally and courteously verified appointment times with patients adeptly managed a multiline phone system and pleasantly greeted all patients verified patients eligibility and claims status with insurance agencies prepared patient charts accurately and neatly for the clinic diligently filed and followed up on third party claims coordinated luncheons with pharmaceutical representatives researched cpt and icd coding discrepancies for compliance and reimbursement accuracy resourcefully used various coding books procedure manuals and online encoders precisely evaluated and verified benefits and eligibility updated patient financial information to guarantee accuracy treated all patients their families visitors peers staff and providers in a pleasant and courteous manner provider rep may to march company name － city state assisted in the maintenance of medical charts andor electronic medical record filing op reports test results home care forms meticulously identified and rectified inconsistencies deficiencies and discrepancies in medical documentation prepared patient charts accurately and neatly for the clinic prepared patient charts preadmissions and consent forms as necessary researched questions and concerns from providers and provided detailed responses updated patient financial information to guarantee accuracy organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal organizational and medical staff guidelines participated in facility surveys and inspections made by authorized governmental agencies confirmed accurate completion of formsreports for the admission transfer andor discharge of each resident initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards cole manage vision twinsburg oh effectively managed a highvolume of inbound and outbound customer calls accurately documented researched and resolved customer service issues managed customer calls effectively and efficiently in a complex fastpaced and challenging call center environment managed high call volume with tact and professionalism educational background high school diploma general north marion high school high school diploma general north marion high school mannington wv diploma paralegal webster college － city state us diploma paralegal webster college fairmont wv office technology webster college － city state us degree office technology webster college fairmont wv diploma medical office brown mackie college － city state us diploma medical office brown mackie college akron oh skills pricing sales inbound and outbound audit documentation filing inspections maintenance medical records basis receptionist customer inquiries of sales sales and telephone benefits claims coding cpt icd icd icd9 coding icd coding multiline multiline phone multiline phone system phone system customer service retail sales award call center representative customer support etiquette excel microsoft outlook operations outlook word paralegal | 10 |
srtooling designer professional profile experienced mechanical designer creating high quality cad models and engineering drawings in a variety of technical manufacturing industries with experience working in manufacturing and advanced technology industries designing detailing assembling debugging and utilizing a strong machine shop background design drafting experience includes equipment for tooling fixtures automated machines structural steel detailing sheet metal design engineering change order as well as red line drawing changes weldment fixtures and hands on fabrication autodesk inventor experience release through and solidworks experience release plus certified trained in current work experience with drawing standards include compliant with ansiasme ansiaws as well as itar good understanding of both english metric geometric dimensioning and tolerancing techniques qualifications inventor modeling drafting techniques creating bills of materials detailoriented interpersonal skills negotiation skills experience srtooling designer to current company name city state using autodesk inventor and autocad to produce original tooling designs and working drawings support of domestic and foreign manufacturing facilities in troubleshooting tooling design issues processed engineering change requests to prepare and update drawings to current standards gdt taskforce member working with a cross functional group to make drafting changes and standard for the metal packaging division mechanical design engineer to company name city state processed drawing changes for the ion beam coating chambers on both standard and custom configuration chambers original design work to simplify and reduce the interior shielding to a establish a standard for future configurations design and drawing software was solidworks mechanical design engineer to company name city state retrofitted existing tooling and designed additional features for the leybold coating chamber for production work created original part designs solid models detailing iges or step files for solid model geometry and pdf files for inhouse data file management revised and updated electronic drawing files providing hard copies of the latest revisions to production teams used standard methods to insure work was checked back into the projects correct file location design and drawing software included solidworks mechanical design engineer to company name city state worked on design improvements for existing environmentally controlled disk drive test chamber to prepare for a production processed engineering changes for 3d cad solid model designs and corrections of existing solid models design and drawing software included autodesk inventor mechanical design engineer to company name city state created a new tooling assembly fixture design for to improve production efficiency original design of two test prototypes and one working model fabricated assembled and demonstrated use of working prototype for proof of concept design iteration of prototype for higher capacity assembly fixture to be used in high volume production new part design design reviews solid modeling 3d stereolithography file detailing iges or step files for solid models design and drawing software included solidworks mechanical design engineer to company name city state original design work on new parts and fixtures for diode array as well as the bak and msp coating chambers support and processing of design reviews solid models and detailed drawings processed iges or step files for solid model geometry and created pdf files for inhouse data file management worked on revisions to update the electronic drawing files and created hard copies for production use design and drawing software included solidworks mechanical designer to company name city state supported project work with the director of engineering to process engineering changes to the custom coating chambers for the solar panels production line working according to a tight schedule for deadlines on new part design creating solid model changes detailed drawings of weldments and revisions updates of electronic drawing files processed eco paper work printing out the latest revisions responsible original design of new selfcontained solar panel custom mobile storage and transportation cart design and drawing software included autodesk inventor and vault senior mechanical designer to company name city state designed and detailed custom coating fixtures tooling for the bak leybold and msp coating chambers designed original parts creating solid cad models detailed drawings iges or step files for solid model geometry pdf files for inhouse data file management into sap processed revisions and updates for electronic drawing files created hard copies of the latest revisions for production use supported machine shop manager as the assistant manager for all inhouse machining work backup operator and maintainer for 3d printing operations using invision s2 created cad models and downloaded solid model parts to create working 3d stereolithography rapid prototype parts for engineering test work and analysis aided with the mechanical fixture and tooling equipment for assembly of rear projection light engines direct design assistant to the head bak leybold coating engineers for two and half years design and drawing software included autodesk inventor education associate of applied science machine drafting technology may front range community college city state united states machine drafting technology skills 3d assistant manager autocad backup cad concept drafting features file management functional drawing machining director mechanical modeling packaging pdf process engineering sap solidworks transportation troubleshooting | 1 |
business solution project manager skills plm ptc and enovia sql crystal reports google analytics jira hpqc qlikview cognos advanced microsoft access advanced excel sas power point sharepoint visio microstrategy aspen microsoft project jcl jobtrac tso ca7 tivoli maestro telnet ftp group1 unix exceed citrixmetaframe altiris experience business solution project manager to company name city state technical and process expert on all webbased marketing systems resolved complex business issues adhoc reporting and analysis for all departments such as design operations product managers sourcing warehouse and international markets consisting of over employees pivotal in the product creation lifecycle to ensure product was retailed to markets on time implemented competitive advantages through quick and easy to use tools and training guides for product creation ecommerce site management product lifecycle management ptc flex plm digital merchandising asset management and range segmentation application worked with off shore team to implement these changes trained and supported digital merchandising tool to analyze completive purchases distinguished user requests from the underlying true needs and provided options and recommendations on how best implement solutions to drive results used google analytics and other homegrown applications to analyze user behavior collaborated with the regional store replenishment managers to reduce ordering lead times to achieve the target goals by providing store specific ordering data responsible for analyzing business issues that span across the entire supply chain drive impactful decisions through modeling optimization varying complexities benchmarking and vendor score cards improved operational effectiveness and efficiency by driving speedtomarket components into the seasonal marketing process framework to reduce warehouse capacity and product liquidations of product followed change management procedures compliance guidelines sdlm which includes gathering user requirements gap and risk analysis systems landscape asis and tobe work streams write and review functionaltechnical specifications create and execute system integration sit and user acceptance test scripts uat stress testing process flowcharts developed sql reporting queries develop training documentation release notes cutoverdeployment go live activities it service ticket management conduct training sessions lead data migration analyst to company name city state lead systems expert to review all systems and process to be moved over to new infrastructure for entire company played a critical role to move off existing network recruited to lead the migration implementation of sap accelerated sap methodology crm sd mm wm fico and plm enovia moved all existing platforms to new system landscape reviewed and recommended several software vendors to determine best application to fit the business needs executed data analysis cleanup and validation reports utilizing relational databases sql and sas to migrate to new structure developed and wrote sop database and process flowcharts to document asis and tobe processes quality assurance data analyst to company name city state worked closely with quality engineers for new product launch and inspections reviewed known defects with engineering when developing new product avoiding costly redesigns ability to understand changes in trends in both company and category performance and identify and elevated potential issues collected raw data to analyze interpret and generated reports and graphs to upper management escalated issuesdefects as required to enforce corrective action senior forecast analyst to company name city state responsible for direct marketing research and all levels of sales demand forecasting and identify opportunities where the organizations can become more profitable and increase revenues determined and executed decisions on forecast quantities per style for production ramp up and authorize tooling molds to ensure objectives are achieved or exceeded prepared key information for monthly forecast and buy meetings analyzed and distributed forecasting information to production groups sales production and costing teams provide functional excellence in the area of supply chain data kpis send reports on regular basis to team marketing budget forecast and circulation analyst to company name city state developed technology efficiencies to track and forecast weekly sales demand expectations inventory levels and resource planning to generate catalog profitability comprehensive data mining customer segmentation and statistical analysis to produce catalog mailings analyzed customer performance and target promotions catalog vs ecom sales to generate sale profitability forecasted weekly and total program sales by catalog using historical data analyzed click through rates bounce tracking abandon rates and event driven emails to understand user internet behavior optimized to strengthened customer file master and recommend changes to marketing plans to improve the business sales education and training bachelor of science information systems northeastern university city state information systems sas business intelligence client tools sas training center new york nyadministering microsoft windows nt new horizons training center braintree mafundamentals of solaris sun microsystems massasoit community college city state introduction to software design development massasoit community college boston university center for information technology city state concepts facilities of emerging technologies skills asset management benchmarking business intelligence citrix cognos costing crystal reports data analysis data mining database management direct marketing ecommerce forecasting google analytics inventory levels merchandising sharepoint microstrategy relational databases sales sap sap sas software design development solaris sql system integration tivoli unix validation | 16 |
accountant summary financial accountant specializing in financial planning reporting and analysis in both private and public sectorswellinformed accountant adept at supplying quick responses to financial inquiries from internal management and potential clientscreative accountant equipped with a broad knowledge of concepts and strategies to yield the best possible financial outcomes highlights periodic financial reporting expert invoice coding familiarity strong communication skills general ledger accounting skills complex problem solving account reconciliation expert experience accountant july to october company name － city state i have worked at shantilal gala company nairobi kenya which is an audit firm since 2nd july i was employed as an accountant in the firm maintained accounts receivable documentation electronically and on paper processed bank reconciliations and financial reports to verify practice of p weekly and monthly increased efficiency and alleviated work loads by creating a new excel financial recording system collaborated extensively with auditors during preliminary and yearend audit processes entered weekly sales and customer count sheets for review by management processed payroll electronic deposits and employee pay adjustments collaborated extensively with auditors during preliminary and yearend audit processes education select one bachelor of arts business studies university of greenwich － city kenya completed the bachelors degree in business of arts ba honors business studies achieving a second upper class honors the units included in the academic session are as follows managing strategy involves the formulation and implementation of the major goals and initiatives taken by a companys top management on behalf of owners based on consideration of resources and an assessment of the internal and external environments in which the organization competes international business management involves the understanding for an international career in various industries todays world revolves around business networking on a global scale and recognising opportunities or creating them yourself international business management brings one a step closer to success on an international level the units included in the academic session are as follows small business development involves the process of how to own corporations be into partnership and become a sole proprietors these kind of developments are common in many countries depending on the economic system in operation ppd3 thematic independent study the research and critical thinking skills from personal and professional development ppd and build upon their research proposals this unit helped me to understand the intricate relationship between theory and practice improved my selfmanagement in terms of time planning behaviour and motivation association of business executive business oshwal college － city kenya completed the association of business executive this associate had levels and units as follows certificate in business level includes the following units introduction to business introduction to quantitative methods introduction to accounting introduction to business communication diploma in business management higher level includes the following units human resource management managerial accounting marketing policy planning and communication organisational behaviour the business environment economic principles and their application to business financial accounting quantitative methods for business and management diploma in business management graduate level includes the following units corporate finance corporate strategy and planning international business case study managing in organisation strategic marketing management interests associate member of the association of business executives most disciplined girl outstanding performance as a class monitor participated in the expedition camp awarded by the westlands scouts local association extracurricular awarded for outstanding performance for the prize day variety show in awarded for reaching the national finals in the kenya music festival in i am a professional ramp model i have worn and exhibited clothes of international and local designers personal information place of birth nairobi kenya date of birth 23rd of may present resident in nairobi kenya sex female status single hobbies traveling hiking reading additional information leadership associate member of the association of business executives most disciplined girl outstanding performance as a class monitor participated in the expedition camp awarded by the westlands scouts local association extracurricular awarded for outstanding performance for the prize day variety show in awarded for reaching the national finals in the kenya music festival in i am a professional ramp model i have worn and exhibited clothes of international and local designers skills organization managing responsibilities in a particular manner and keeping track of those responsibilities time management good timemanagement skills go handinhand in with strong organizational capabilities budgeting time will give the allowance of managing the work efficiently adaptability its always the best for me to adapt quickly and easily as my way of understanding the procedures is through planning everything in my mind as the work is being allocated communication allows me to interact best with the colleagues clients and receive the best feedback from their side after completing the conversation | 18 |
sales summary extremely loyal ambitious and a hard working individual looking to leverage my high level ofcustomer service skills to excel in a professional sales environment experience sales january company name － state care wear uniforms ·replenish product bins and product racks loadunload vans a various hospitals set up retail type stores in said various hospitals inform customers about new product assist customers with their purchases receiving and preparing product maintaining the grocery floor and displays and selling product in support of regional grocery standards providing courteous friendly and efficient customer service ·give every customer immediate and undivided attention surprise and delight the customers with consistent delicious food ensure a fresh and appealing display by keeping cases and shelves clean and well stocked by frontfacing checking codes rotating and removing outofdate products maintain accurate department signage and pricing stock and clean grocery shelves bulk bins frozen and dairy case keep grocery department clean sweep floors and maintain sweep logs assist with sampling program keeping sample areas full clean and appealing follow and comply with all applicable health and sanitation procedures and adhere to safe work practices operate and sanitize all grocery equipment in a safe and proper manner road safety ·controls movement of vehicular traffic through construction projects discusses traffic routing plans and type and location of control points with superior distributes traffic control signs and markers along site in designated pattern directs movement of traffic through site using sign hand and flag signals warns construction workers when approaching vehicle fails to heed signals to prevent accident and injury to workers informs drivers of detour routes through construction sites warehouse january company name － city state memorize system pavers minute sales presentation ·visit potential customers at their homes and helped design their dream yards and hard scape ·provided accurate designs estimates and payment plans to homeowners on first visit rancho murieta community services district ·performs a variety of unskilled and semiskilled labor tasks in the construction and maintenance of water distribution and wastewater collection systems drainage systems roads pipelines and other district facilities ·works in or around hazardous electrical panels and equipment assists operations staff as needed ·reads residential and commercial meters maintains simple records and logs ·maintains districts open channels and ditch systems january company name participates in the installation operation and repair of sewer mains and appurtenances ·as needed operate light construction equipment tractors and easement mowers ·working under direction assist cctv assessment of sanitary sewer main lines and service lines using mini cam and main line cameras paragon productsel dorado hills ·assembly of inverters including soldering capacitors modifying boards assembling hardware hipot testing and frequency setting mixing and pouring of epoxy to pot electronics assemblies validate troubleshoot and repair pumps using predefined passfail criteria ·installs inverters on pump assemblies ·record completed serial numbers in macola database relish burger barel dorado hills ·inspect arrange and run food in an uptempo environment ·assist managers and other staff members in the upkeep of the restaurant ·interact with customers and ensure customer satisfaction while upselling seasonal and promotional items red robin ·inspect arrange and run food in an uptempo environment ·assist managers and other staff members in the upkeep of the restaurant ·interact with customers and ensure customer satisfaction while upselling seasonal and promotional items courtesy clerk january company name maintained a neat and well organized area ·product orginization and stocked new products as needed ·responsibile for customer satisfaction education bachelor of science degree sport management culver stockton college － city state sport management associates degree sacramento city community college stockon college sac city college gpa academic recognition of excellencedeans listcumberland university ·cdl class b w tanker endorsement accolades ·first team second team allconference baseball culver academic recognition of excellencedeans listcumberland university ·cdl class b w tanker endorsement osha forklift certified · atssa flagger certified skills assembly hardware customer satisfaction customer service database direction drivers electronics forklift macola works neat cameras pricing receiving retail routing safety selling sales soldering troubleshoot type well organized | 10 |
physical therapist technician education glencoe high school gadsden state community college skills customer satisfaction softwareword outlook word as400 knowledge of medical equipment physical therapy advanced problemsolving enthusiastic people person great organizational skills multitask management experience current company name － city state physical therapist technician assist physical therapists in daily patient treatments and care set up orthopedic equipment assist in ultrasound and estem treatment along with wound care and patient activities company name － city state construction worker operated heavy machinery assisted in home and business modificationcleaning and preparation for the site company name － city state floor workercashier assisted customers with any questions or concerns they hadchecked the customers in for their workouts cleaned workout equipment answered phones and handled money transactions summary my objective is to obtain a successful career with your company by bringing enthusiasm dedication responsibility good work ethic and customer service combined with a desire to utilize my skills obtained through my experience | 19 |
associate vice president for college advancement public relations executive profile ive worked in higher education administration for years predominately in advancement and public relations at both the university and community college level in addition ive taught or authored over unique college courses primarily in the business discipline currently i have the privilege of serving mississippi delta community college as the associate vice president for college advancement and public relations in this role i serve as the chief advancement chief communications officer reporting to the college president a member of the colleges senior administrative team since i also serve on the presidents cabinet as the executive director of the mdcc alumni foundation inc i have overall responsibility for advancement at the college including alumni affairs annual giving major gifts records planned giving donor relations and events i also have responsibility for public relations including college marketing communications and news professional experience company name city state associate vice president for college advancement public relations to current responsible for college wide public relations marketing and advertising executive director of the mdcc alumni foundation inc company name city state director of development to major gifts fundraiser and responsible for the multimillion dollar comprehensive campaign coordinate fundraising efforts among academic deans university vice presidents board members and prospective donors significantly increased overall fundraising success while cultivating the largest gift in the universitys history 1m company name city state adjunct instructor to courses taught principles of management undergraduate level students per class international business graduate level team teacher company name city state instructor assistant basketball coach webmaster to courses taught – economics personal finance advanced computer web design business law for college credit other duties assistant coach basketball webmaster and creator of school website student council advisor school newspaper advisor certified mpsa teacher education mba management and marketing delta state university city state united states gpa bba management and marketing delta state university city state united states graduated with honors summa cum laude received the first diploma having the highest grade point average of the undergraduate class gpa overall gpa major doctor of education degree higher education administration delta state university city state united states coursework and comprehensive exams completed december core accomplishments mississippi delta community college alumni foundation inc increased annual contributions by since becoming executive director total annual giving averaged for the five year period prior to my employment in the fiscal year annual contributions exceeded as of june total pledges receivable anticipated through exceeded prior to pledges receivable had not exceeded instituted the following new programs through private donations the staff appreciation fund the robert w steinriede faculty development fund the emergency student support fund the school support fund and the athletic improvement fund increased the alumni directory from known constituents to over delta state university alumni foundation inc cultivated and secured the largest single gift in the history of delta state university with a million bequest matriculating in secured funding for two professorships each totaling initiated and coordinated the first phases of the universitys million campaign developed and implemented the corporate scholarship program resulting in an immediate enrollment increase of students the first year skills personal effective written and verbal communication skills effective managerial and administrative skills ability to adapt and respond to various situations ability to maintain high level of confidentiality ability to work with diverse staff faculty students and donors institutional advancement experience in working with a nonprofit board of directors and volunteers working knowledge of budget development fiscal administration and foundation fiduciary responsibilities including accounting contracts budgeting and cost control principles including generally accepted accounting principles and automated financial reporting systems knowledge of federal and state financial regulations ability to analyze financial data and prepare financial reports statements and projections working knowledge and skill involved in the bookkeeping processes associated with receiving acknowledging and recording contributions working knowledge of development practices including annual campaigns major gifts campaigns endowments investment policies scholarship programs donor recognition and community relations ability to maintain relationships with significant and influential individuals ability to solicit gifts public relations proven ability to lead and manage a comprehensive strategic communications media relations and marketing program to advance an organizations mission and goals experience in planning writing editing and production of newsletters press releases annual reports marketing literature and other print publications and directories experience in planning promoting and facilitating events experience in creating and maintaining institutional websites and social media platforms experience in developing and disseminating information in relation to a crisis or emergency event technology literacy banner ellucian inc database including the advancement module for prospect management the raisers edge fundraising software blackbaud quickbooks for nonprofits findwealth wealthengine adobe creative cloud programs and applications including photoshop illustrator muse and premire pro all standard microsoft office programs including word excel access and others styleguard editing software joomla for web development certifications local project agency lpa project development management training – ms dept of transportation graduate of the mississippi community college leadership academy fema certified in ics introduction to the incident command system fema certified in ics ics for single resources and initial action incident fema certified in isa national incident management system fema certified isb national response framework completed specialized training in planned giving through the council for advancement support of education community service curriculum committee adviser delta state university college of education present volunteer firefighter bolivar county volunteer fire department present county fire chief assistant chief training officer captain firefighter board member clevelandbolivar county crime stoppers present board member delta center for community and economic development affiliations delta human resource management association council for advancement support of education district iii roles mentor annual conference volunteer session moderator association of fundraising professionals mississippi chapter college public relations association of mississippi role elected in may to a threeyear board appointment as association vicechair chair pastchair adviser publications abraham dr gibson mc novicevic mm robinson rk becoming an outstanding management historian in the usa biographical research of wrens and bedeians pathways journal of management history novicevic m williams l abraham d gibson m smothers j crawford a principles of outstanding leadership dale carnegies folk epistemology the journal of applied management and entrepreneurship | 20 |
mortgage banking executive analyst summary focused operations manager successful in contract negotiation and process improvement remains calm and poised even in highpressure situations leverages indepth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion highlights change management policyprogram development crossfunctional team management staff training supervision and training skilled negotiator sound judgment computersavvy calm under pressure complex problem solving operations management accomplishments business development successfully grew business by action project management initiated project which resulted in positive outcome people management describe accomplishment describe accomplishment financial management describe accomplishment describe accomplishment research conducted research which led to the development of program leadership served as key contributing member to leadership team experience company name january to current mortgage banking executive analyst city state responsible for escalated issues and problem solving providing support by answering inquiries for internal and external partners senior management and third party customers relating delinquent mortgage accounts with the intent to bring delinquent accounts current responsible for researching and providing customized documentation to senior executives and management on servicing and default related issues ability to work with servicing systems as well as accurately analyze information from the system with in depth knowledge of chase products and services participation in various initiatives and initiate improvement in departmental projects collaborated with legal and compliance to ensure accurate resolutions are provided on escalated mortgage issues monitor and research government agencies concerns pertaining mortgage lending practice for customers and communicate a response either by telephone and or written response create reports for senior management for monthly volume of correspondence received from the office of consumer financial protection bureau and the office of the comptroller built and maintained relationship with internalexternal partners communicate with customers either by telephone communication and or written response to assist them with their concerns about their mortgage issues handle cases weekly from loss mitigation including cases involving suspicious activity tracked and communicated business goals for team to meet weekly monthly matrix and provided daily report to upper management of teamdepartment performance and sla selfauthored written responses adhering to chases business letterwriting guidelines and within respa guidelines company name january to february business manager analyst research accounts when needed to resolve delinquency payment issue that has been applied incorrectly and issue credits when needed term employees from group life plan when needed also groups for nonpayment salary changes and collection calls send delinquent letters on account day take inbound customer relation calls from brokers and clients assisting with resolving issues pertaining to problems from billing enrollment credits terminations etc responsible for accurate and timely processing of new firm installation of new sold cases small large voluntary selfadministered benefit changes and maintenance for administration collaborate with clients ar and sales to increase speed of receivables and prevent interruption of service to clients work extensively with executive directors management on escalated cases with billing discrepancies for test plans and cases for the business process of applications manage workflow of supervisors and upper level management responsible for various project management gathering information and documentation for test plans and cases for the business process of applications supervise a staff of people vera perry cont managed team of company name january to january deposit recovery collector city state risk management deposit recovery collector was responsible for customer communications to make to scheduled payment arrangements to bring past due accounts current worked on an quantrax auto dialer system recorded customer communications and document accounts within the department metrics and company policy for collection and accounts receivable efforts to keep accounts within company current status company name january to january senior tax preparer manager city state served as executive assistant to the management team handled a busy phone system functioned as primary liaison to customers and ensured a consistently positive customer experience helped drive a increase in customer satisfaction as measured by a customer survey in created automated daily stats report that reduced inaccuracies and provided management with an important decisionmaking tool quickly became a trusted assistant to the company president executive staff and office manager and earned a reputation for maintaining a positive attitude and producing highquality work trained new tax preparer and audited processed work to assure the accurate information was being reported to the irs in behalf of the customer individual and business taxes managed a staff of ten plus tax preparers skills accounts receivable billing business analysis business process cms clients customer satisfaction decisionmaking documentation senior management fast financial government imaging legal letters lotus excel office powerpoint microsoft word office manager oracle peach tree phone system problem solving producing project management quality researching research risk management sales sla solomon tax taxes telephone workflow written education san francisco state university bachelors of science management city state management cal state hayward bachelor of business administration accounting city state accounting ba bs | 21 |
operations manager summary my goal is to utilize my years of banking experience and education in business management and human resources in order to expand on my management experience skilled in financial reporting account balancing and reconciliation project management and analytics highlights quantitative analysis metrics account reconciliation balancing complex problem solving staff leadership and development expert in ms office suite conflict resolution strong interpersonal skills procedure development experience operations manager october to current company name city state manage the daily functions of real estate and oil gas and mineral apaccounts payable and araccounts receivable transactions manage a team of staff members who perform duties across multiple lines of business conduct employee performance reviews and individual development plans for success daily and monthly account reconciliation of internal house suspense accounts accurately document and report items out of sla to senior management with correspondence to field partners provide training to team members on job responsibilities and crosstrain opportunities research and resolve complex variances review daily work for quality control and errors conduct yearend tax and statements for real estate assets and loans personal banker business champion july to october company name city state profile and analyze clients financial situation in order to provide a proper recommendation of bank products and services coach teller line to send over referrals to bankers to achieve sales goals interact with clients and bank personnel on a daily basis in order to reach branch team and individual goals originate applications for personal mortgage and business loans to meet customer needs exceed sales goals by maintaining a strong book of business provide hands on system training for new bankers oversee daily operations of branch compliance regulations wealth management group relationship associate iii june to may company name city state provide administrative support to private bankers financial consultants trust advisors and investment bankers to ensure all client needs are met with the highest quality of service assist private banker in the management of their book of business which held over clients account reconciliation of private banking general ledger accounts submit large commercial and consumer loan applications schedule appraisal appointments order loan documentation assist clients with the closing of loan requests and ensuring that all documents are properly recorded receive incoming client contacts and handle client request and inquiries in a timely and efficient manner identify client needs and revenue enhancement and crosssell opportunities prepare personal financial statements for clients annually and request updated tax returns to maintain client files maintain accurate record of incoming personal client information via excel spreadsheets deposit risk operations fraud manager june to june company name city state perform complex research and quick shot analysis on suspected fraud accounts managed a team of fraud analysts in the daily process and review of suspicious account activity and new account fraud provide job training facilitated team meetings and participate in associate development and reviews avert over one million dollars in potential loss to the bank recruit and conduct interviews for open analyst positions cross train new employees on fraud database systems create monitor and process database and paper files using ms access and excel maintain statistics and prepare month end reports provide support for special projects analysis and presentations restrict customer accounts for customer identification policy compliance place foreign currency orders and balancing general ledger accounts to ensure accuracy of currency received and disbursed monitor work flow and staffing needs to ensure service levels and deadlines were met daily assignment of job duties create and maintained department work schedules education bachelors of business management human resources university of phoenix university of phoenix bachelors of business management with a minor in human resources skills software applications peoplesoft commercial electronic office filenet hogan microsoft outlook quickbooks sei trust trust real estate management system trust mineral management system sharepoint kronos lexisnexis lotus notes computer skills proficient in microsoft excel word powerpoint publisher access kspm tenkey accurate typing wpm professional skills strong analytical skills ability to effectively multitask dependable outstanding customer service skills leadership skills excellent problem solving skills | 21 |
quality control inspector summary southeast region veterans preference point preference based on disability from military service availability full time permanent profile highly qualified aerospace inspector with over years of rotary and fixed wing aircraft maintenance inspection and modification experience on military and commercial aircraft during my civilian aerospace experience i have prepared and retained records documentation and reports required by customer contract andor instruction tasked to review and verify technical data to customer requirements and correct data when nonconforming in my military career i am required to work independently repairing andor manufacturing components for military aircraft i interpret blueprints and engineering drawings and then initiate processes or work instructions to manufacture specific components after initial setup i audit and qualify technical data using aerospace quality assurance principles before production is performed experience quality control inspector － current company name city state supervisor hunter reed completes classroom and onthejob training to acquire exercise and maintain knowledge of the duties required to perform all inspection task ranging from first article inspections to process inspections reviewing written quality or inspection procedures for adequacy and evaluating the implementation and effectiveness of qualityinspection systems including work plans reviewing production activities and capabilities considering contract quality requirements analyzing quality data to detect unsatisfactory trends or weaknesses in the qualityinspection system reading interpreting and applying technical data such as blueprints engineering drawings product specifications or technical manuals to ensure overall customer satisfaction is being adhered verifying by test or inspection using sampling inspection or intensive product inspection techniques that products comply with requirements prior to acceptance aviation structural mechanic － company name city state supervisor john sherman performs acceptance inspection on all inbound aircraft to assess the total damage before beginning overall reset orders necessary components to complete aircraft reset prioritized workload and preliminary mechanical inspection of critical flight controls fabricated processed and installed aircraft critical components that were damaged from hostile flight operations assisted electrical runs and ring outs to ensure the turnaround time was achieved aviation structural mechanic － company name city state supervisor robert macks qualified to perform various inspections on a periodic basis to include phase hydraulic landing gear and flight control inspections implements risk management techniques while performing quality maintenance and inspections on the fa aircraft trains and supervises personnel at all experience and skill levels to ensure a cohesive working team continuously reviews and interprets blueprints and technical drawings to gather customer requirements needed for manufacturing utilize technical manualsdirectives to enable proper work instructions while performing aircraft phase maintenance aviation structural mechanic grade e － company name city state eight years of active duty service in the navy honorable discharge installedreplaced pneumatic actuators and servos landing gear and flight controls on the fa hornet on board the uss nimitz cvn aircraft carrier for a sixmonth deployment during operation iraqi freedom collateral duty inspector inspecting day day daily and turnaround inspections ensuring aircraft airworthiness prior to flight education and training bs riddle aeronautical university professional aeronautics complete professional aeronautics us navy aviation fa hydraulicstructural repair schoolus navy aircraft paint touch up and markingscatia v skills blueprints catia v inspecting inspection inspector risk management technical manuals | 23 |
leasing consultant summary microsoft office years sales years quickbooks years performance management yearsaccounting years market research years marketing strategy years marketing communications years financial analysis years public relations years accomplishments to whom it may concernmy name is vincent hall and i hate the onesizefitsall approach to business when marketing doesntfeel like marketing and people organically connect to your message youve birthed a movement gone are the days of the s where individualism rooted in autonomy allowed one to be labeled as the lonewolf and heroically conquer the corporate ladder similarly business entities cannot survive the currentglobalized hypercompetitive market through what i call corporate isolationism a business whether astartup or an established titan of industry must always find relevant ways connect and communicate withits audience my interest in business started when my friends stepfather told me the only road to success is the oneyou build through work and creativity this statement has birthed a passion and drive to not only understandhuman behavior in what motivates one to buy but also the mechanics behind product positioning what aboutthe product makes it appealing how can a business increase delivery efficiency how does a business driveup profit margins while driving down production costsin conclusion between my experience in accounting marketing research marketing strategy productpositioning market communication and public relations has led me to believe two key things first individualsdesire to buy hinges on the appealing presentation it has to be palatable to all five senses within secondsor less second the product must serve a customers need longer than the next fade of products in otherwords the product must withstand a competitors product in offering versatile utility and adaptability optionsto every customer it is my hope that my communication skills along with my experience in marketing sales and accounting willassist in your companys profitability in product positioning experience to current leasing consultant company name － city state greet assist and screen prospective clients by collecting demographic information via questionnaire actively listening to concerns of prospective clients in order to offer consultations in regards to product valuebenefits and functionality follow up with prospective clients within hours with a followup call hours with an email summary ofvisit and request for return visit insure all copies of confidential documentation regarding application process such as banking social securitynumbers and government issued ids are safely secured within applicants individual file screen prospective clients according to established company policy and follow up with client within hoursto discuss results create and insure all outstanding contracts have captured time sensitive signatures and initials within hours of approval market business via social media facebook instagram twitter flyers to vendors community rotary mixersutacc record information legibly and with technical accuracy proofread for spelling number and typing errorsalphabetize file and maintain various financial records for arap prepare reconcile interpret and analyze all preliminary documentation ap ar liens billing payrollcredit card purchases for contract department ability to work unilaterally between various departments relating to purchasing contracts auditor controlleradministration and human resources follow complex verbal and written instructions while interoperatingtranslating information with people ofvarious educational and socioeconomic backgrounds to counselor company name － city state assist clients in finding medical housing nutritional educational and career development county and stateassistance programsassisted in demonstrating the benefits of nutritional dieting in regards to psychological and physical healthfor differing clientele demographicsassisted in developing establishing and implementing infrastructure necessary to expand citizenry accessto organic food venues within impoverished communities through legislation and subsidized delivery servicesfrom local famersassisted clients with medical enrollment and reenrollment procedures interpreting medical codes switchfrom medicaid to public exchangeproficient in microsoft office word excel power and outlook programsdemonstrates knowledge of correct spelling grammatical structure and arithmeticability to correctly translate all documentation into spanish to finance consultant company name － city state established business relationships and presence in local chamber of commerce rotary and lion clubsworked with small business administration office and commercial lenders to secure loans credit linesand investor capital for business ownersbank reconciliation project cost projection presentations bonding and insurance requirements formultimillion contracts for city state and private projects oversight of accounts payable via arap preparing expense trial balances and budget analysis reportsusing quickbooksquicken in regards to payroll vendor sales invoices collections company loansliensleases and credit card accountsinteract and prepared with accountant with rfp documentation s ws w s to ensureirs monthly quarterly and yearend close out deadlines are metcreated project budget proposals for marketing and sales departmentmonitored new client established client retention ratioscreated best practice memorandums for marketing and sales departmentsmonitored seo and smp conversion ratios for all online marketing vehiclesconducted market surveys to capture clientele purchasing attitudescreated marketing plan based on surveys to construct platforms for price elasticity brand recognition andnew market product exposure education and training april associate business marketing city state business marketing december associate business administration college of the se － city state business administration skills accountant accounts payable ap ap ar bank reconciliation banking benefits billing budget analysis budget business administration contracts controller conversion credit clientele client clients delivery documentation email financial government human resources insurance listening marketing plan market marketing and sales access excel exchange microsoft office office outlook word online marketing payroll presentations proposals purchasing quickbooks quicken rfp sales smp spanish surveys switch translating typing written yearend additional information kind regardsvincent hallauthorized to work in the us for any employer | 11 |
sales consultant summary talented sales professional who effectively multitasks and balances customer needs with company demands efficiently builds loyalty and longterm relationships with customers while consistently reaching sales targets accomplishments golden eagle award winner golden eagle award winner awarded service star award for providing excellent customer service trained in business development proven sales track record accomplished in relationship selling adept at closing sales ms office proficiency iowa territory specialist north american monthly sales mvp experience sales consultant november to current company name － city state proactively manages daytoday activities and supervision of a team of customer service representatives responsible for targeted results in customer retention route sales and ar collection answered customers questions regarding products prices and availability responded to all customer inquiries in a timely manner collaborated with members of other departments to complete sales transactions golden eagle award winner march north america sales mvp time 2k club member proactively sought out new customers and secured new sales for the company expanded market share by converting prospective clients into new customers through providing solutions to all of their business needs efficiently prospected and landed new customers while securing a strong presence for the company within the assigned area operations supervisor november to april company name － city state delighted the customer by offering a simple yet superior level of personalized and professional service ensured an inviting environment for customers and fellow team members by maintaining a neat and clean store that exemplified the clean instock store priorities maintained proper procedures for cash handling and back end processing of merchandise led the stores shrink and safety awareness program and advised store team leaders of any unusual activities or unsafe practices directed associates and participated in setting store planograms and validated that store merchandising standards including data integrity were maintained at all times monitored operational reports to identify opportunities for improved execution for implementation senior communications consultant february to june company name － city state provided immediate supervision to a group of employees assigning tasks checking work at periodic intervals and maintaining schedules possessed the enthusiasm necessary to motivate a dedicated sales team to meet and exceed sales objective while maintaining a competitive and fun work environment responsible for all operations of a sprint nextel retail store familiar with all aspects of wireless retail including hiring scheduling training marketing loss prevention team leadership and keeping up to date with all local competitor services primary point of contact for all employees of the retail store as well as the customer requiring extra attention to achieve sales goals led team in inside sales outside events and outbound marketing developed a team approach to problemsolving encouraged personal development in their employees and led by example responsibilities also included ensuring that all employees are trained and uptodate on the features and operation of all equipment and accessories worked as a member of the management team in a high traffic retail environment created outbound sales and marketing presentations for prospective business clients awarded service star award for providing excellent customer service performed opening and closing retail duties including reconciliation of cash tills education bachelors marketing university of nebraska － city state us bachelors degree marketing may university of nebraska lincoln nebraska bsba marketing bsba marketing professional affiliations time 2k club presentations created outbound sales and marketing presentations for prospective business clients skills sales award clients marketing market share modelviewpresenter mvp new sales sales consultant sales for solutions retail retail marketing operations cash exceed inside sales loss prevention problemsolving sales goals sales team scheduling training wireless wireless retail and marketing closing customer service receptionist reconciliation retail sales sales and ar collection customer inquiries route sales service center business development closing sales monthly sales ms office sales professional sales targets territory back end cash handling data integrity merchandising | 16 |
marketing manager summary to use my skills knowledge and enthusiasm to advance the public image and credibility of abusinessdriven company in a manner consistent with its existing core values almost twenty years of experience in providing topquality customer service office management marketing and public relations both for private corporations and nonprofit organizationsthis includes the ability to execute a successful event or project from vision to completion highlights customer servicefocused relationship building expert deadlinedriven exceptional multitasker microsoft office suite expert selfdirected excellent written and verbal communicator multimedia marketing experience marketing manager nov to oct company name － city state drive strategic marketing planning as well as tactical execution for the regions manage marketing communications including website collateral b2b content marketing webcasts advertising proposal content digital marketing and media relations in collaboration with central marketing build relationships with regional marketing sales and technology vendors work with executive sales and engineer teams to run annual summit manage marketing department staffing foster relationships with potential customers drive brand awareness and create effective sales and marketing opportunities pursue and coordinate sponsorship speaking tradeshow and event opportunities to enhance reputation and increase exposure with target audience manage market development funds and create events that pay for themselves utilize crm to execute effective marketing programs support activity tracking data maintenance and mailing list management provide input and insight into large complex sales pursuits and written proposals as requested special events coordinator feb to jun company name － city state generate an annually growing source of event revenue and participants for franciscan health system fhs objectives and increase community involvement in and support for fhs by managing seven successful special events st francis st clare and franciscan hospice golf tournaments and the brett erickson and spectrum golf tournaments and the franciscan hospice luncheon st joseph ball and st francis gala interact with fhs administrators and lead community volunteers to develop schedule and determine fhs special event goals procedures and budgets manage the ongoing activities of approximately volunteers in seven event committees in tacoma lakewood federal way and gig harbor direct report of administrative assistants and up to volunteers per event prepare and present reports of special event financial attendance etc results to event committees and to the franciscan foundation board of trustees liaison between the franciscan foundation and a variety of corporate and individual donorsvendors who financially support special events solicit corporate sponsorships and gifts from individuals and vendors in support of these fhs special events research and cultivate prospective event sponsors manage event ticket sales reservations and registration oversee bank transactions credit card processing and all other postevent reconciliations maintain and manage special event software public relations and event contact for outside organizations wishing to support the franciscan foundation ticket office manager nov to feb company name managed as many as performances a year in different theaters managed a person ticket office team and front of house staff senior level administrative experience provide customer service via phone and inperson assist patrons and rental organizations with season subscriptions single ticket purchases and donations provided year round financial and statistical reports to board members and executive committees accurate development accounting reporting of ticket office budget and sales database manager for patrons and donors using artsoft event selection committee member for the seasons assist with board functions member of supervisory team which met to plan and provide oversight for the operations of the broadway center and its historic downtown theaters initiated website and online ticket sales assisted with the creation of promotional advertising that affect ticket sales and public relations training artsoft box office manager in wallingford ct education associate of arts general pierce community college high school diploma woodrow wilson high school technical skills operating systems windows and below databases constant contact connectwise raisers edge auction tracker auction pay artsoft resnet graphics tools adobe photoshop elements microsoft publisher additional information one of marketing managers chosen in for a national month training board member west sound roller girls roller derby team franciscan foundation scholarship award winner | 22 |
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