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Newer Property We have stayed in some rough Holiday Inns lately. So it was much to our delight to find a newer property (3 -4 years old). The lobby has a huge mosaic waterfall wall. The rooms were updated nicely. Ours had a dead fly here and there and dead lady beetles, but at least they were dead. The bed was clean and comfortable. They used to give Holiday In Priority members a discounted breakfast, but that has gone by the wayside these days. After the Red Roof Inn at this exit disgusted us with their filthy rooms, we were glad to find clean and updated accommodations. Their business center looked nice, but they had the access locked and no way to get online.

A Pleasant Stay My husband decided to surprise me with a week getaway last week which was well overdue. San Francisco was the first stop of several. We arrived on Tuesday and checked out on Tuesday. The hotel was wonderful and quite large. It is located in the heart of San Francisco... Union Square. We had a King size room with a view of the city from the 19th floor which was just astonishing! I couldn't have asked for more. We enjoyed a nice coffee at the cafe before wandering around town. The staff was very friendly (one of them actually turned me on to TripAdvisor) and very helpful. We only came across one rude housekeeper who I assume didn't understand much English. We had seen a housekeeper in the hallway and had asked her for some towels and bathroom items and she continued to walk away like she did not hear us. We had called the Front Desk and explained what had happened and he immediately sent someone up with the items. Other than that, our experience was wonderful.

Poor Poor is the best way to describe an excessively expensive hotel. The only good thing is that it is near the hospitals and harvard medical school. Staff was poor, room was poor, one would think a 5th floor view of Boston would be great, but my view is of a stairwell, so no sunshine in my room for a week. The hallway smells like baby poo or vomit. I received a room with the wrong number of beds and when I called the desk they told me they were full. I am also next to the staff lounge so I get to hear them all hours of day and night, the walls are very thin. No pool and no exercise rooms. This was extremely disappointing.

Very well kept I am long overdue in writing this review. I have stayed at this hotel on many occasions while I am in the Boston area. I work in the hotel industry so I know what is to be expected. This hotel does a wonderful job maintaining their property. The staff is always very friendly and accomadating. I would recommend to anyone. Keep up the good work!

Surprisingly quiet! We have heard about the wine bar at this hotel for a few years so we decided to spend the weekend. Wine Bar was lovely, and bartender very persoanble (we did not find the other staff memebers very warm and fuzzy!). Our room was large and clean. What surprised us both that it was so quiet being right on 95! We slept very well! Location is convenient to historical section of Philadelphia...also, right around the corner from Franklin Fountain Ice Cream and Mac's Tavern...famous for It Is Always Sunny in Philadaphia.

Could have been better The location was great, the bed was good, and everything else was alright. We could hear other people in there rooms above and below us, so that was a fail. Minimally helpful staff. Have a plan rather than asking for help.

Never go back Another bad experience with Westin: I didn't know that the location is in a bad neighborhood, until someone told me so. But that is not Westin's fault. Ok, First of all, I am a SPG Plat member but I was getting nothing(except the points), no room upgrade, no club benefit(no free wifi, no lounge access, no breakfast). and, no fridge in the cabinet where there should be a fridge. Is Westin a 5 star? 4 star?, to me it's a 2. Next time will stay Le Meridian across the river.

Awesome stay! Upon arrival, the front desk was very informative and helpful. I was delighted to see how clean and bright the room was. Room service was very prompt for breakfast and the food was delicious! The restaurant, Sustenio, had the best shrimp cocktail & ceviche...very fresh. The pool is gorgeous and has cocktail servers: that was a plus...pitchers of mojitos were perfect. Overall, great stay...can't wait to go back!

YUCK! I'll give it a zero! Stayed: Tuesday, April 10, 2012 Room#: 204 Paid: 79.80 per night Sorry no pictures. I’ll start by saying my hubby and I are not super picky; we look for cheap, but clean hotels, with hopefully, a comfy bed and pleasant staff; that’s all we really want for the price we can afford to pay... To start off, the two women that greeted us were not friendly at all; in fact they were very abrupt with us, almost as if we were bothering them. The man that checked us out was very nice and offered us “breakfast”; packaged sweet rolls, muffins and coffee~ too bad he wasn’t the one to check us in. Parking is free if you can get a space... probably 12 to 15 spaces at most and very small (we have a PT Cruiser and it just fit). We had to park on Beverly in the evening because all free spaces were filled and had to make sure to move our car by 8AM so we wouldn’t get a ticket, which was actually fine because we couldn’t wait to leave the hotel! So, although the price is one of the best in the area, this place is just disgusting- all of the doorjambs, light switch plates, door knobs, the air conditioning unit... so dirty that you could see the filth; swipe a washcloth over any of these surfaces and there was a huge buildup of grime on the cloth. So gross! The cloth on the chairs was stained and drawers would not stay closed on the furniture. The bathroom had been cleaned, but not well; red makeup (I hope) stains on the walls, dirt build-up in all of the corners and mildew in the shower. The small white towels were obviously old; all of them were stained and didn’t give a clean feeling at all. They did offer shampoo and soap. The smell in the room is some sort of strong perfumed deodorizer, probably their way of trying to cover the smell of the aging room, but it just made it worse. When we tried to turn on the AC unit it took a while because the knob was broken, when we figured it out we had to turn it off right away because of the horrible smell (that same deodorizer smell); good thing it wasn’t summer, we were able to sleep with the window open. Speaking of the window, it had no screen and was covered in dirt and you could hardly see through it. The sheets on the old, hard bed seemed clean but I tried not to think too much about it because of the lack of cleanliness with everything else; I don’t think they do a very good job cleaning anything. The outside of the building was not great either; besides the general filth of the place, a plastic bag and paper towel littered the bottom of the pool when we arrived and was still there when we left. I really could go on and on about the “yuck” of the room and the whole place for that matter but you get my point. We will never return and could never recommend it to anyone.

Expect a genuinely warm welcome (and not too much else)... I booked a room for $54 as I walked in the front door of the hotel using hotel tonight. The check in guy was beyond personable and helpful, he really impressed us with his genuine concern for our comfort and interest in our travel plans. I totally agree with the quote from their head housekeeper (featured on the home page of the hotel website): Expect a genuinely warm greeting when you stay with the Red Lion Hotel Seattle Airport. Pros: The free wireless internet was a plus and the free shuttle to the airport a life saver. They have a huge and rather secluded indoor hot tub in a cabana type building by the outdoor pool. Cons: That said, the place is a bit shabby and run down, a far cry from the much newer and posher Red Lion in downtown Seattle. Our room was 325, as far as humanly possible from the elevator. It was a corner room and quite spacious, although the bathroom was still dark and cramped.

Worst place I have EVER stayed at! This is hands down the absolute worst motel I have ever stayed at. My husband and I decided to stay there, because it was close to the stadium downtown. Now, I wish we had spent the extra $50 to stay somewhere decent. When we first arrived, they checked us into the wrong room. We had reserved a non-smoking king, and they checked us into a smoking room with two doubles. The first room smelt terrible, and there was some serious damage to the walls. We went back to the front desk, and they checked us into the correct room. This room also had some strange odors, and my husband sprayed some "smell good" stuff to try to improve the stench in the room. The first time we used the toilet, it backed up. Not to be crude or anything, but it was just urine. So, that was pretty ridiculous. We also noticed damage to the walls in that room as well, and the plastic lining that goes around the bottom of the walls was falling apart. Later on, we noticed cigarette burns in our sheets. I would honestly have to say the best part of that room was the water pressure in the shower. Other than that, it was a completely gross and unacceptable experience. Please don't waste your money here!

Poor Customer Service When we called we were quoted one price for our room when we arrived it had increased by $40.00 as we had no other accomidations we paid the increased amount, the desk clerk said my money was fake and he could not take it (1985 bill). When we called to reserve the room we asked for a roll away bed that was not put on our ticket. We had a very bad experience with this motel and will look for other accomidations on our next trip to San Antonio.

Nothing short of Great! My kids and I visited in July- August of 2009 , a mere 3 weeks after they opened. we stayed for 21 days!it was a great experience, room was comfortable and modern, the staff were super helpful, the breakfast and cocktails while they were repetitious was always tasty and offered a variety.teh area is not only accessible to everything but really safe. My teenage kids did things on their own and walked to and from the hotel with no problem. It was so good Ia m doing it again this July for 12 days!

Good Location for Shops and Restaurants Just returned from a very welcoming stay at the W Downtown. The views from the rooms are superb. The staff are friendly and welcoming. The breakfasts were good quality with a good range on offer. Overall, a very enjoyable stay.

Polite Service & Historic Hotel, But Rundown Accommodations I was fortunate to visit San Antonio on a business trip in late June. The assigned hotel was the Omni La Mansion, and I was looking forward to experiencing this historic hotel and the Omni brand for the first time. Upon arrival, I was professionally greeted and promptly checked-in. Throughout my stay, service overall was excellent – notably the Bell Staff, Housekeeping and in Food & Beverage outlets (mostly catered events). Everyone in these areas smiled and/or greeted me at every opportunity! Although the layout was odd (I had to walk through the parking ramp to get to my wing), I enjoyed the historic status of the hotel. It does sit “on the River Walk” (as do many San Antonio hotels downtown), so one can walk out the rear door onto the walking path. Unfortunately, the room was well below average, and unacceptable for such an esteemed hotel. The room smelled uncomfortably musty, and every time the ventilation fan was on (which was almost always in Texas), the smell was that of a poorly maintained 1970s motel. On my 2nd day, I explained this to the front desk, and as I sat in the lobby to access the Internet, I heard the guest service member relay my concern by phone (to engineering I presume). However, the 2 follow up messages were related to "your AC is working now". Yes, the AC was always working, but the room smelled (assuming maybe a drainage or filter issue). In regards to the Internet, I never had a working Wi-Fi connection in my guest room. On my first night, I spent nearly 30 minutes with the 800 number support, before telling them I needed to go to bed. They assured me (as did the front desk when I reported the issue the next day) it would be corrected. It never was, and I had to sit in the lobby to use my computer. This was the case for other business associates attending the same meeting. For an Omni Hotel, these 2 events were unacceptable. While I should have requested a different room, by now, it should have been offered. My room (153) didn't even have a work desk/area, so my only option to use my laptop was literally, on my lap! The room featured a nice single serve coffee maker. When I went to use it, it had no power, so I dug the cord out from behind the credenza and plugged it in on a bathroom outlet. One shouldn’t need to do so at such a caliber hotel. Aside from my room issues, the hotel has an outdoor pool, but it didn’t look particularly inviting during my stay. There is a lovely hotel restaurant, but I didn’t dine at it during my visit. When I checked out, I was asked about my stay. When I told the young lady the service was great, but my room was not acceptable, she said she was sorry, then completed the transaction and thanked me for staying. I might expect this at a mid level or economy hotel, but at the Omni, the next step should have been to ask me what was not correct. I would have respectfully shared my concerns with her or a member of management, but no one asked. The history of the hotel was so appealing, however, it is clearly in need of updating. After responding to the hotel survey, I was contacted by phone, and offered a free night on a return visit. This was nice of the hotel, and a sign of their fine customer service. However, with so many other lovely and historic hotels, I would first choose another hotel option.

price gauged us I dont understand why my review wasn't printed first attempt. I was recently there when the storms hit and knocked out electricity across the city. Had to move to a hotel with electricity and this one still had a couple rooms. They doubled their price and would not nagotiate with us. We were stranded and desperate. Next morning moved across the parking lot to Best Western for half the price. Very poor business practice, I felt they were very dishonest.

Good for visiting US Capitol and White House My wife and I visited in early May with two children (one nearly six years old, the other four years old) specifically for the attractions on Capitol Hill. The hotel itself was great and within walking distance to the capitol, but we didn't particularly like the neighborhood if considered by itself. We flew in to the Reagan National airport and used the subway to get to the hotel (subway was disappointing because it wasn't cleaned, and the elevators had been urinated in). The hotel is very close to the subway stop (very convenient for travel) but the overall neighborhood felt a little run down (not terrible, but also not attractive either). However, the hotel itself was nice and included WiFi at no extra cost, and it was a fifteen minute walk (up Jersey Street) to the capitol. We could also have breakfast in the hotel (buffet style) for about thirteen dollars a person (children under six eat free). There was no safe in the room, but the front desk had a security box we could use. The overall price also seemed comparable to other hotels near the capitol. I wish they could use higher quality mattresses and pillows, but what they had was standard for many hotels.

Clean and comfortable in a good, though tourist-focused, location that may not be the best fit for everyone I'm a fairly frequent traveler to SF, and have stayed here several times when I'm driving and need straightforward access to Hwys 1 and 101 (the valet parking system is fast and efficient, and the attendants have great attidudes). The Sheraton provides good access in clean and comfortable surroundings (the beds, commonly used across the Starwood chain, are standouts here). The Starwood Preferred program often runs very good deals for the Sheraton, making the hotel cost-effective in a pricey city, and staff is uniformly pleasant. What's missing are the touches that elevate a hotel into a semi-luxury, luxury or business-focused choice. There are no in-room fridges, the hotel is close to a lot of tourist sites but not close to the city's main business centers, and most of the offerings (restaurant-wise, etc) in the immediate area and recommended by the concierge are very (overly) tourist oriented. In addition, the hotel tends to host a large number of groups of varying sizes, so navigating the lobby and driveway entrance involves navigating through standing clusters of people milling about, and there are always lines to check in, check out, and at the bellman's desk. That crush, in turn, takes its toll on the hotel, which is a bit worn in places, though overall bright and cheerful (and the fire pits are a plus). These are not necessarily all bad things per se - after all, a bulk of guests at the Sheraton are tourists who specifically selected a hotel near Fisherman's Wharf to be in the heart of the tourist district. As long as you keep that in mind, you can have a pleasant enough stay (which I did). If you don't, you are likely to be disappointed or frustrated. Put another way, I'd rate this hotel very differently for those traveling with small children who want ready access to the Wharf and the heart of tourist SF (I'd go up to four stars) than for either couples looking for a more luxurious hotel or those traveling solo, for whom the location perhaps isn't as ideal.

Great Value and good location This hotel is a really good value. Hotel and Grounds: A nice typical Hilton property, with good service, nice amenities. There is a restaurant, small lounge, workout facility, and banquet rooms. The surrounding area is really great... the hotel is located on a man-made lake, surrounded by shops and restaurants. There are also playgrounds in the area. Room: A very nice room, with updated furnishings and a modern bathroom. We had a king bed. Value: We found an excellent deal of about $95 per night... on a Thursday and Friday night. Overall... a very good experience. The hotel was very crowded with family reunions and lacrosse teams.. so the common areas were overrun with guests. But I would immediately recommend this hotel, if someone didn't want to stay in the Uptown area.

A pretty normal stay We stayed here one night for a concert in the city. Metro is right outside the hotel and cabs are always available. Check in was fairly quick and easy. We didn't use any amenties aside from the pub for a late night bite to eat standard bar food. Oh and their business center charged us $6 to print 8 pages. ATM right near front door. Parking ranged from 30+ which is normal for DC but still crazy in my mind. Room was decent but a little small especially the bathroom and we stayed in a king size room in the main tower of the hotel with a view of a roof.

Needs to up its' game Location for the airport is acceptable, 12 minutes in the half-hourly shuttle bus. The price is acceptable as is the breakfast and room layout. What let the place down for us was the miserable staff on the reception and the faults we found in our two rooms. Things like bedside lights with no bulbs, toilets that didn't flush properly and even a TV that didn't work. We had arrived quite late so we didn't bother complaining but why should we have to? Just a quick comment here about the customer care we have found so far on our journey from the UK: The US had a reputation for high service standards but that has dropped steadily in our opinion over the 25 years or so we have been regular visitors. Staff in hotels and on planes are often brusque and can barely raise a smile or make a friendly greeting. Restaurants and bars remain more switched on but the high tipping culture helps to maintain that I guess.

useless service, ok rooms, receptionist good and nice but asking fr a adapter nothing there they all out i said get them charge fr them we are not first guests from europe that forgot the adapters ok great bar on roof small rooms shower messy to use great bed great linen dirty under bed mini bar expensive roomservice took long time but friendly 15 dollar milkshake roomservice great location or supergreat location great night guy

Not close to Beale Street & Not worth the price We booked a room as we were told it was four blocks to Beale Street - not so, it's closer to six-and-ahalf blocks! Also the rooms are old & shabby. The sheets looked clean but also looked like they had been slept in. The bathroom sink was beyond cleaning. WiFi did not work the two days we were there. Would certainly not recommend this place!

Convenient and comfortable The hotel is fine - and with some of the most spacious rooms (really like studios since there are kitchens, so well suited for longer term stays). Conveniently located, the Metro is a block away, and if you need to be around George Washington University, you're there. As you'd expect in the city, there's a fair amount of traffic in the area, and with most rooms having balconies, the sliding doors aren't sound proofed, so the noise level can get elevated. Inside, the humming of the fridge was distracting and the heating system is one that labors on and off. The staff was helpful and considerate.

Great Chicago Hotel If we ever return to Chicago I'd be happy to return to MileNorth. The location is great; my wife was always surprised at how quickly we were already back at the hotel after spending the day up & down Michigan Ave. Our room was large and clean, and in general perfect for what we needed. The bed was super comfortable and we also had a decent view from up on the 16th floor. The only reason I'm not giving the hotel an excellent rating was because the service from our check-in agent was less-than-stellar. The woman seemed to have a bit of a chip on her shoulder. Secondly, the hotel is close to the Chldren's Hospital, so at times the ambulance sirens can be an annoyance, but not enough to ruin the experience. We got such a great deal on the accommodations that it is hard to fault them for a couple minor blips. We did not have a chance to eat or drink at the restaurants within the hotel.

HORRIBLE SERVICE! The hotel may be nice but I experienced nothing but RUDE and SNOBBY employees! Even when I called with a simple question I was hung up on! I've never been treated so rudely but an establishment before; I will never stay at one of their properties or recommend them to anyone.

Good service, but not a typical Marriott property The staff were very friendly, but the facility was not up to the standards I am used to seeing on Marriott properties. The room I stayed in was clean, but appeared "Very" used and in need of a minor update. Bed was fine, TV only had 5 channels and the bathroom reminded me of a $39 a night motel. I tried to use the pool, but the 10-20 young children in there made it almost impossible.

A good bargain the hotel service was excellent. the rooms were clean. the location is in the middle of the city. it is an older hotel but updated.

Disappointing Visit at the Wyndham We stayed at this hotel because of participation in a conference being held on the premises. We were able to have a handicapped room. Had I been in a wheelchair, there was not room to negotiate to the beds. The bathroom, located off the entry was ok, but the toilet didn't flush properly and it ran most of the time. We were shorted the number of towels for the second night and the wastebasket wasn't emptied when the room was straighted after the first night. It smelled of stale dill pickels! The walls were very thin and we could clearly hear voices, the TV and a yipping dog all night. It was less noisy the second night. We were offered another room - but the handicapped rooms were all full. Our electronic key cards were rendered void after the first night and we had to have them redone, this regardless of the fact we had pre-paid for two nights and paid the $50.00 per night extra unpublished charge. When we checked in we were informed we would be charged an extra $50.00 per night and when I questioned this, was told it was incase we had room service. Also, we were told it would take several weeks for our bank to credit this amount back after our stay The beds were comfortable. The conference meals were acceptable as was the breakfast we had in the hotel cafe. I don't think we will stay at the Wyndham, even if the yearly state conference chooses this hotel another year.

Heaven in the middle of madness Where to start with this hotel. I decided to go with this hotel after reading the reviews on here and it was definitely the right choice. Stayed for 5 nights. From the moment I stepped foot in the door and got those warm cookies to the moment I left everything went perfect. We had a Time Square view room and i was shocked how quiet it was and the black out blinds truly blocked out the lights. The layout and size of the room were perfect. To get a room that size in NY is rare and the facilities in the room really helped. I filled the fridge with snacks and drinks for myself and having the safe meant you could store any valuables and feel safe. All the staff were so friendly and would help you best they can. And the location is just perfect. Short walk to almost everywhere you want to go including, rockefeller, macys, empire state building, large number of shows, and I guess time square isn't too far away either ;-) My one major complaint would be the bed was too comfortable. I found it hard to get up in the morning :-) It might be the city that never sleeps but all I wanted to do was sleep. Next time I am back in New York this will be the only place I would stay. It made sure it was a perfect break away.

SPG opens all of the right doors so that local properties slam them in your face - especially SPG Platinum Guests I decided to give this Sheraton property another chance being that it is one of my least favorite Starwood properties mostly because as a Platinum guest, this hotel has NEVER tried to earn my business nor even recognize my status. First, parking is still $22.00 for self park in an outdoor lot. The hotel has an outdoor pool and has two towers or wings. I drove up to the main wing where the club lounge is and was told that my reservation was for the other tower and when I arrived at the other tower I was told that I had a room reserved at the other tower and this would have continued if I did not end it and ask both towers to just assign me a room. Needless to say, they put me in the tower that does not have a club lounge nor did they want to compensate with a drink coupon. They did not seem to care and the checkin desk did not have a gold/platinum desk so there are no perks for being platinum. When I got to my room, I had a wonderful view of Harbor Drive and the airport. The other side overlooks N. Island and downtown. I guess that these rooms are still unavailable for platinum guests. The rooms are nicely redone but very small. The rooms all have electronic minibars and I did find one bottle of water was free as per the tag on the bottle. Typically, folks do not open the minibar for fears of being charged up to $5.00 for a bottle of water. Here, the complimentary bottle is free so I recommend getting it. The decor is nautical in nature and colors and they did a good job redecorating the room. The bathroom was also updated and the sink has a white marble top with porcelain sink. The rooms all have motion sensors that tie the cooking and lights together and when you leave, they will shutoff the power as a means of conserving energy. The rooms are dark due to low power energy efficient bulbs.

Losing it Visited couple of times since opening. Seems to me that it's following the typical pattern: start of great, get popular, than develop attitude and stop listening to feedback by guests. After sending in a serious complaint after horrendous stay to GM, all I got was a one line reply by assistant front-desk employee and USD 50 to spend on food on my next stay?! No way! I would say, brace yourself for the party weekends, not being listened to and overpaying. Better value for money to be found nearby.

Sat night, July 21,2012 Our stay was absolutely spectacular. Could not ask for anything more, First class, all the way. Our room was beautiful, spacious, immaculate, fab view . Maybe the best stay experience ever for us. We arrived on Sat afternoon for a 530pm wedding at a nearby museum. Out room was ready for us upon arrival. 20th floor with a north east view. We were so happy to observe the lake, beach and boats.

Nice ....Getaway lots of hotels to choose from in the area..but liked this one...valet on top of their game, front desk..early check in..no problem..all the staff speak when passing..in the elevator etc..room was clean, and comfortable ..the included am coffee and pm wine ( lobby)are crowd pleasers ...out the door there is plenty in walking distance..cafes, shops ( new and consigments, sephora, southmoon under..etc...drug store..and if you really dont mind you can walk a little further and catch macys, city hall, liberty bell etc..just depends on you... i went for the musuems and am very pleased that i narrowed down to this hotel..even short trips are heavily influenced by where you temporarily lay your head and the Palomar..is a nice home away from home..ill be back

Great Place to stay near everything downtown My wife and I stayed at the Indigo Hotel and had a wonderful experience. The hotel is conveniently located within walking distance to PETCO park and 5th Ave in the Gaslamp Qtr (where most of the restaurants, gastro pubs, bars and clubs are located). The rooms are modern, clean and the beds were very comfortable. Reception was professional and efficient checking and out. I highly recommend this hotel to anyone looking for a great place to stay at a reasonable price. The only drawback is the price for parking ($37 a night) which I found steep. I did not ask if there was a discount for multiple night stay as we luckily found a parking spot on the street around the corner from the hotel and did not have to pay. Other than the parking, everything else is great!

Pros and Cons We just got back from a 3 night stay, and have mixed feelings about the hotel; 3 1/2 stars probably right. In the end, I decided on 3 because we wouldn't stay at that property again. However, I'm not sure what other hotel in the same area and comparable pricing would actually be a better choice. When we had made reservations, we had asked for a quiet room. When we checked in, however, this request had simply been ignored, and when I asked the front desk employee checking us in, she didn't know about the request, and simply said they were full and we couldn't be moved. After unpacking most of our stuff, we realized the bed was a queen (had reserved a king). After some delays and confusion, we were relocated to a room with a king bed. Our window was over the street, and between cars and sirens, we had a pretty lousy night's sleep. The next day Jeremy, the front desk manager, was very courteous and helpful, and moved us to a larger room along the interior of the hotel. This was in fact a very nice and quiet room and we did sleep well, although the view out the window (3rd floor) was essentially completely that of large air ducts right outside the window (we were still grateful for the quiet, though). The rooms themselves were very nice, bathrooms were good, and hotel service was great. Room service was expensive ($24 dollars for a coffee and hot tea urn), and the food not that great. The lobby was very attractive, and one of the nicer ones we saw in the area. The gym was small-average, but stocked well enough. Also had a nice looking co-ed spa area, though we didn't use it. Although the staff were for the most part very accommodating and always courteous, we were disappointed with the hotel ignoring our room request, having to choose between noisy street room or room with air duct view, and disappointing room service fare. As I said in the beginning, though, I have no idea what hotel with similar pricing in that area would be any better, so we'd probably stay in a different part of town next time and try our luck.

Too small for two The location of this hotel is terrific. Access to the hotel via public transport was easy via the CTA orange train line, and then a bus or a walk for half a mile. We had a contemporary room with a queen bed and I'd recommend this room for a single traveller only. The bathroom is a tiny box, I could touch opposing walls at the simultaneously. There is no exhaust fan in the bathroom, and the 2 tiny glass shelves were already full. You cannot have the bathroom door open and then open the main door, they block each other. The arconditioner, whilst doing a very reasonable job at keeping the heat level down, is old and wall mounted underneath the window blowing air straight up meaning you can't close the blockout blinds because then the cold air blows up behind the curtains! The bed was comfortable, but the sheets felt like they were almost plastic or been starched to death and are strangely noisy when you move around. As for the in room wireless, I tried connecting 4 times and kept being told that my billing address didn't match AVS records, so I was unable to connect via wifi, and the 3G coverage for my iPad 2 on AT&T was thin. The lobby in the hotel is very modern and has 30 minute sessions of free wifi for free for guests. The elevators are fairly slow and I found myself taking the fire stairs once. The furnishings, location and price all amount to a good offering in theory, but I find the size of the room and space let's it down dismally. Perhaps we'll stay here again but in a larger room.

Terrific hotel, you'll enjoy your stay. Lovely rooms, valet service makes downtown easy. Close to everything! Stayed here for a friends wedding. Great rate, excellent service. Upper end boutique hotel.

very dissapointed Just got done staying here for one night, not a good experience. 3 main complaints, We had 1 coffee pack in our room, only 2 towels and the thermostat would not let us turn the air on as it said it was winter time and if we had to have cool air open the window. I swear our room was 78 degrees when we got there and I tried the window open but the sounds of the city would have kept you from sleeping at all. My wife and I didn't get more than 2 hours sleep all night it was so warm. The outside temp. was probably about 40. We travel a lot probably staying in hotels 60 to 70 times a year and stay in every 3 and 4 star hotel you can think of and this the first time we could not turn the thermostat down to 69 or 70 for sleeping, a very miserable night!! This is the second week in a row at a marriott and strangely we never got coffee or towels the week before either but we could set the thermostat where we were comfortable. Maybe its a corporate decision to cut back on coffee and towels but never run into this problem at other hotels. We are avoiding marriott's from now on and we have to travel back to Detroit in a few weeks and will no way spend another long hot night like we just had. If you don't like hot rooms avoid!!

Historic? No, dated We stayed for a night to sightsee and shop. This is a grand old building with a great location. Aside from the bellmen and the extremely miserable people who work in the Starbucks outlet in the lobby, the welcome was consistently warm and friendly. We were allocated a very small room on the 15th floor. This was reasonably well-fitted in a very old-fashioned style but was also quite worn in parts. While we could cope with the small bedroom, the boxlike size of the bathroom was much more of a challenge. There really was no room in there at all and, for this standard of property,and given our gold Hilton Hhonors status, we'd have hoped for much better. This hotel trades on its name and its history but for the most part the place just felt dated and in need of a refresh. We moved on to the Conrad at Battery Park which, for the same price, provided a far better experience and a real taste of luxury. Waldorf Astoria next time? No thanks.

Love this place !! We are locals, we take our five year old out to the JW at Christmas for their excellent programs for kids as well as for a few weekends a year to just visit and use the great water park. Staff is excellent, food is excellent, decor is excellent, service is outstanding and just one of the nicest places around. Kind of pricey but for what you get it is pretty reasonable.

Stay any where but Here!! The hotel is old, dirty, and very noisy. Located on a one way street with high traffic. Rooms are very small, look clean, but do not smell clean. I am not sure when or even where the photos of this place are taken. No apparent effort made to up grade anything. Staff was great until I requested an item or asked about the high level of noise in the room. They got very rude and were uncooperative from then on with the only response being all the hotels here are noisy. There are no cups in the room and none to be had at the hotel, so, No cups in room, No ice machine, No soda machine, and no sleep!! Checked out of both rooms that I had booked and paid for after only one night of a three night stay and they will not give a refund of the other two nights on either room even though they are able to rebook them. I am going to be also turning in a complaint to the Better Business Bureau.

Nickled and DIMED, erroneous billing This hotel charged me unfairly on billing, I had to dispute things several times. The person staying in my room before me used the bar in the room. The hotel decided to tack that on to my bill. I had to make several calls to clear this up. Even after requesting the corrected receipt at checkout, a corrected receipt was given to me. However, the billing department continued to charge me on the incorrect bill. The accounting department bills erroneously.

Wonderful!! This hotel was great!! I loved it! The rooms are perfect. They are clean, sleek and stylish. There are restaurants and bars in this hotel so places you can eat if you want to have a meal without leaving the hotel. The room service was great. (of course on the expensive side as most room service is) but the food was delicious. The location is very central, close to Michigan Avenue. This hotel is huge. But overall a great place to stay.

Should Have Listened! So many reviewers told me that this hotel had a lot of street noise. It certainly does. It does amaze me how I am on the 27th floor and can actually hear people on the street below. The amentities include earplugs, when have you ever had ear plugs in the room? How does that happen! The club lounge does NOT offer free drinks with the evening happy hour, strange. The breakfast is ok but not special. I am sitting here wishing I did not pay the extra for the club floor, I would suggest you think about it first. Now the good news, the tolietries are fabulous and I love them so much I am taking them every morning and hiding them so the maid will replenish. The room is nice and comfortable and the staff is very friendly and helpful. The wifi in the lobby is free but the room wifi is expensive and extremely slow, go to the lobby if you're just checking your email. I did send a note to the hotel about all of this but as of today no one answered me. Oh well, San Francisco is beautiful so I am not letting it bother me.

too many problems . Came to San Diego to stay for five nights for a soccer competition. The hotel was listed on the competition website as an approved hotel at, $95 per night, with a direct link from the competition website. We got charged $128 , after three days the front desk had not solved this problem. The hotel is in a run down state, balcony carpets worn through, a/c did not work, so called the maintenance guy, he referred us to the front desk. Hotel keys kept malfunctioning, fridge was not able to cool the drinks. When we spoke with the maid she said and I quote "nothing works here" The competition will be here next year, but we will find another hotel, for our team to stay in. Many other complaints from team members.

A business Trip Over Night I had stayed at this hotel prior to this visit. The first time I had no complaints other than the walls were thin and the bed is rather uncomfortable. The hotel was clean and the staff was friendly. This trip the other issues were still there but the convience of location and cost had me come back this trip. The wireless went in and out and even after being reset it still was not truley usable. I would get on a page and then have to wait for it to reconnect to go to the next page. I am in college online and had homework to complete and this issue made it impossible for me to complete them. The staff seemed unconcerned that the internet was not working properly and the inconvience that it caused me during my stay.

Nightmare! My husband, son, and I was looking forward to our trip to NYC. We only had 2 days. Upon arriving at the Wellington Hotel the manager Jim tried to over charge us on taxes which was already included in our package. Then he tried to charge us for our breakfast that was included in our "Great rate Great Discount breakfast included package". Then the manager Jim tried to tell us that my son was not included with the breakfast that would be $28.00 more. Since I told Jim I wasn't happy because this was supposed to be included in our package. Jim told us if we didn't like it, we could find another hotel. Not knowing a sole in NYC and being 8:30 pm where was I going to find a hotel. We told him to just give us the room and we were only going to pay what was originally quoted. Our travel agent was able to get a hold of another manager the next day that was kind enough to give us the 2 additional coupons for my son to have breakfast with us. We were notified by our agent at 12:30 that he had taken care of the matter for us. The room was nice. The beds had plenty of room to get around them. We had a couch, coffee table, tv, walk in closet, a microwave and a refrigerator. The refrigerator had left over food in it from the people before us. I called the front desk to ask them to please clean the refrigarator for us. Which they did take care of. The bathroom was small, but we weren't expecting anything really fancy either. The price was an awesome price. The hotel was in a great location to see many attractions. We loved the room, but the service Jim gave us wasn't good, it was terrible. Then when we went to check out there was $60.00 added onto our room for breakfast which was included in our package. Luckily we had a different manager that fixed the problem and told us it was a computer glich. We really liked the hotel, but you definately have to make sure that if you go here that you bring your confirmation slip (just like us) with any documentation from your agent and make sure that you are not overcharged. This put a damper on our trip to NYC. The only thing is that we did meet a lot of wonderful people in NYC that were helpful and courteous! You must go to the Empire State Building, even if there is zero visiblity we still had a wonderful time. The men up at the top are very nice to talk to and they point out special areas. I hope that you have a completely wonderful trip if you go to NYC. P.S. the subway was safer than I thought. Wonderful people there to help assist through out the city. If you get a chance go to 810 Deli on 7th avenue. They had the best lemon and wine chicken over rice that I have ever had. You got a big portion for a great price!! I would go back to that deli in a heart beat!!

Great Location This hotel is in a great location - walk to Reading Market, the Convention Center, Walnut Street, Chestnut St, and Broad St. restaurants, Constitution Hall, Chinatown, City Hall - in fact, from our room, we had a great and direct view of City Hall. Loved loved loved the location. The room itself was comfortable, what you would expect from a Residence Inn. Lots of room to move around, 2 queen beds option, full service kitchen... It was also surprisingly quiet, and we appreciated having laundry service downstairs. The bar/coffee area was very strange - it seemed to be a hangout for a LARGE group of men only. We tried the dinner once, but it was a definite pass - worse than hospital cafeteria food. The coffee bar was only available one morning we were there; the rest of the time it always had an Out of Order sign. The security at the hotel is questionable in the evening; we came in with our card around midnight one evening, went to the elevators (the staff never once looked up or greeted us at night - almost like they knew there was a problem and they were deliberately ignoring it). A young man we didn't initially see was sitting the other side of the round seating arrangement by the elevators, and jumped in when we had gone in and already inserted our card. I notified the front desk when we got into our room that we felt this was highly uncomfortable, and they said they would send someone up to the floor to make sure it was safe. We said that wasn't the question; that people hanging around to hop on the elevator should be noticed. Further, this happened two more times! What is going on here? Altogether, the hotel is comfortable, in a great location, and typical of what you would expect in a Residence Inn. Please work on your security; you should know who is hanging around in that small front lounge area in the late evenings.

Perfect!!! Perfect!!! Perfect!!! This Hotel offers everything, location, friendly staff, comfortable room and access to the most wonderful restaurants and cafes. Our view across the bay was stunning. My travelling companion celebrated her 60th Birthday while were in the US and this hotel was the perfect way to commence our celebration. Loved being close to the Pike Marketplace. Shopping was great. A trip to Bainbridge Island is a must. All in all highly recommend this hotel to visitors for a Seattle experience.

Good hotel with faults Let me start off this review by stating I am a frequent visitor to the United States and have visited New York on several occasions, each time staying in a different hotel. My girlfriend and I stayed at The Strand for 10 nights during August 2012. When originally booking the hotel I left a comment asking if they could give us a room facing the Empire State Building. Upon check-in to the hotel I was told there were no rooms with that view available, so our view for the whole 10 nights was... (drum roll) a large water tower. I understand that it is impossible for the hotel to meet all its guests’ requests, but we had booked for 10 nights, longer than average in NYC for tourists, and the staff member on the front desk did not attempt to look on his system or see if anything could have been done to accommodate our requirements. During check-in they asked to swipe our credit card for any possible incidentals or room charges we might incur. What they didn’t tell us was that they actually hold/reserve $50 per night for said incidentals. In total $500 was held on my girlfriend’s credit card by the hotel, making her small-limit card maxed out and unavailable for her additional usage during the trip as planned. This caused a major inconvenience for us as she had to phone the bank back in the UK on a premium number which ended up costing her $70 in international call rates. The whole situation could have been avoided if we had been informed by the front desk at check-in that they reserve the money. After speaking to the bank and discovering this is what the hotel had done I went to the front desk and spoke to a different member of staff about the situation. The staff member was rude, condescending and unprofessional with his responses. I checked the booking confirmation e-mail from the hotel (3 pages worth) where he said it would have information and it doesn’t say anywhere that they hold funds for incidentals. Please let your future guests know about this practice as not everyone has a $5,000+ credit card limit! When I travel to the US I take the majority of my travel money as American Express traveller’s cheques and have never had any problem using them at other hotels. Most mornings I would go to the lobby and exchange a $100 cheque for cash. A female front desk staff member looked at me as if I was exchanging Monopoly money. My girlfriend and I always felt like it was a problem and a burden to them to supply us with cash in exchange for the traveller’s cheque. A smile would have been nice. The roof top bar has a great view but it is a shared bar available to the public and the hotel’s residents. Beware of the daylight robbery prices. Hotel residents get no discount on the over-inflated prices. So after paying over $2500 to stay at The Strand I’m now paying $10 for a cheap imported bottled beer and my girlfriend is paying $15 for a cocktail which is 50% ice cubes… Don’t forget the tips! We also found a waitress who worked in the roof top bar to be very abrupt. We had just ordered two $15 cocktails and after sitting down we asked the waitress if it would be possible to have one glass of water. She said “Sure”, and then took orders from two other tables, served them their expensive wine and spirits (taking percentage in tips of the expensive orders) and had ‘accidentally’ forgotten about our water. I called her over again asking for water and eventually we got it 10 minutes later! I can’t help but think if I had ordered a $100 bottle of wine with her receiving a healthy tip the service would have been good. The ironing board supplied in the hotel room is about as useful as a chocolate teapot. Even carefully packed clothes will require some ironing after been in a suitcase for a 3500 mile trip. We were surprised to find the mini ‘ironing board’ had 4 inch legs, which would have acceptable and useful if I was 1 foot tall. I ended up ironing with the board on the floor crouched over on my knees as there was no other surface to put it. After checking out of the hotel I was given a TripAdvisor business card and was asked to leave a positive review of our experience at the hotel. I was informed that guests who leave positive reviews are rewarded when they next return by a free bottle of wine. This is bribery and shows a lack of class. Other Negatives: - The air conditioning is the loudest I have heard in a hotel. We had to turn it off so we could sleep in peace. - The free wi-fi is unreliable and we were unable to use it during 2 days of our stay. Do not rely on this if you are staying here for business purposes and need a stable connection. - We found long brown hair in our fresh towels several times after the maid had cleaned our room. We both have blond hair. - Very small room, smallest room I’ve stayed in NYC and in the US. Positives - Very good hotel location. - Large comfortable king-sized bed - Good HD TV with good choice of TV channels. - Good iPhone/iPod alarm clock dock - Good secure pin-lock safe for valuables Overall, the hotel itself was nice but the inconveniences mentioned unfortunately outweighed the positives. This was the most expensive New York hotel I’ve stayed in and unfortunately it ended up being my least favourite. Although some of the staff members we spoke to were rude and unwelcoming, others were very friendly and professional. Most notably, Antoine, who worked on the front desk was always very helpful and gave us 2 free drink vouchers for the roof top bar after hearing about the credit card inconvenience.

horrible experience On the 3rd day of our stay (I paid for the room for my friends' stay in NYC), upon return in the afternoon, I discovered that a shopping bag full of stuff were missing. I called security immediately and a lady was sent to take down information. She called the same night and said the report was filed and so far they could not locate the bag. She promised to call back the 2nd day but did not. I went into the hotel to ask for a solution later, and a series of nightmares just began. The "original" report had the number of items wrong (I said 2A, 1D; the report said "1A, 2D" etc.); the security dept repeatedly refused to identify the staff that went into my room; the security refused to talk about what info they found out with their staff. And how about surveillance camera - there is no footage to go through? I am not accusing anyone of misappropriation, my basic logic was: if the stuff were removed accidentally, since when staff could judge "what are personal belongs of guests, what are not". It is an individual HOTEL ROOM, anyone other than the guests SHOULD TOUCH NOTHING except for removing trash!!! I wanted to find out who removed my stuff, while 2-day-old empty bottles were carefully NOT removed from the room. The customer service was horrible. I have stayed at many hotels around the world, and I understand the importance of watching out for your personal belongings - what annoyed me was not that the final compensation cannot fully recover my loss, but the hotel doesn't step out and say: we will use all the resources to find out who removed your belongings and we will apologize properly for the inconvenience. This is a big lesson for me; I hope it can be help to you too.

Nice with Minor Issues This was a funny stay. The room I received was of good size, including both a separate living room and sleeping quarters. The bed was comfortable. The bathroom was quite small, and seemed to be squeezed in without much regard to layout or function. The living room had a kitchenette at one end, a handy point for those who sought to save time and/or money on brought-in food. The location of the property is quite good, within quick striking distance of several subway lines. The HVAC system, however, was an annoyance. Although several speeds were indicated on the room-controlled thermostat, it was, by purpose or mechanical error, always set to high. And high, to my ears, at times sounded like being strapped down to a runway at JFK; it was loud, ceaseless and aggravating. I solved the problem, somewhat, the first night by putting every available spare cushion over the noisy output source. I asked that it be checked during the second day while I was out – no change. So, you might want to think about this little item if you’re lucky enough, like I, to be in New York during 90 degree temps. The other strange thing was probably a matter of timing. Being there in August, I somehow managed to dovetail with enormous numbers of families in the city for full-bore sightseeing. There seem to be only two elevators serving this property, and almost every time I opened the door to step in or out, I was greeted by large numbers of happy faces and chatterers going on and on about sights in the city. I found it odd given the hotel’s supposed emphasis on the business trade. But all in all, it was acceptable for the right price – nothing special..

Good Hotel We stayed at this hotel for two nights as part of a pre-cruise package. The room was large and very clean as were the breakfast rooms. Yes, the the decor is a bit dated but I'm more impressed by cleanliness. When we stayed there were no issues with noise. Location is good too, 20 min walk into centre of Seattle, 2 mins to Space Needle and 10 to the waterfront. There is a Waldgreens round the corner where you can buy beers, wine, snacks. Wi Fi was free, with a good signal. The breakfast was excellent, plenty of choice. The pool and hot tub were very clean and we enjoyed using both of them. The hotel shuttle to the cruise dock is good. We found all the staff helpful during our stay. We would stay there again.

LQ Jax./Baymeadows The room had a funny scent but besides that it was a decent stay. Seemed like it had a few hoodlooms roaming @ night, but nothing were I felt threatened. Brooke and Ashley were very helpful and friendly.

Beautiful until you get to the room I stayed at this hotel recently and was disappointed to say the least. It wasn't so much the aesthetics of the place, because this definitely is a 'grand' hotel. Sweeping lobby, lavish decorations and friendly front desk agents. Their housekeeping, however, needs major improvement. The toiletries in the room were half-used. The shampoo and conditioner were half full or less, and there was BLOOD SPLATTER on the shower wall and curtain. I didn't notice it until I was staring straight at it in the middle of my shower. Suffice to say I bolted from the bathroom and found splatters around the sink and by the garbage can. I'm still trying to tell myself that perhaps it was a shaving incident, but regardless I was totally skeeved out. If you get suckered into stay at this property, do a thorough inspection of your room before you set anything down and sleep/shower in it. For how many properties there are in and around NYC to stay at, you can find somewhere better.

Not an "executive" stay - overpriced and mediocre Booked an "executive" room over the Easter holiday - the "Executive" lounge was filled with noisy children and families - and way over crowded. The "executive" king room was a normal, adequate king room - certainly nothing special. Really didn't like that there were only two sets of towels. The location is somewhat convenient if you want to walk to most attractions - but not really convenient to the subway (The Doubletree on Lexington is much less expensive and next to a subway stop) I will not stay at this hotel again - it is not a good value.

Great Location but tired We stayed here and the location is fantastic. The rooms are old and tired and not overly comfortable. The bathroom was old. The check in staff were efficient but not overly friendly. The rooms are basic and clean. The Hotel is not cheap and I recommend that if you are going to stay at Fisherman's Wharf and other nearby hotels are priced similarly, then go with them.

Terrible is an understatement I'll start this by saying that the guy at the front desk was fantastic. Very friendly - he should be hired by an establishment that is worth his personality and skill. That said, this was the most disgusting place I've ever stayed in my life. Bugs. Smells. Low-rent neighbors. I was glad there were double locks on the doors because I honestly felt I needed them. People knocked on my door at night, before running off. The water was dirty, the shower was dirty, the towels were dirty. I slept on top of the bed and didn't shower during my two night stay because it was so disgusting. I tried to spend as much of my time as possible away from the place while I was in town, only spending 5 hours a night to sleep. Expedia booked this - and I will be seeking a refund if possible. I woke up one morning, turned on the light, and saw roaches scatter. I don't even want to think about what was probably in the bed under me. I'm a pretty resilient guy, but this place had me worn down to my last nerve. Wouldn't recommend to my worst enemy. I agree with previous reports - this place should be shut down ASAP, razed, the wreckage incinerated, and then the ground bleached before ever building on this site again. Atrocious.

great location, not so friendly! first of all, let me say that First impressions are Lasting ones! I booked my stay at the Excelsior through Hotwire and while I realized that I would only be guaranteed the number of beds required for the party, I was not aware that I prepaid for the smallest, twin room size. I asked about the room size and was told that that was the arrangement th hotel had with Hotwire. The hotel was not at ll to capacity. The overall attitude and unpleasantness of the front desk staff did not stop there. Each time I had an inquiry or issue, I was met with no smiles, and an overall sense of coldness. Once at night, I asked the front rest man on duty for a decent restraunts to use for delivery, it was about 9 pm. Th concierge was not there. He told m to ck back tomorrow and the concierge would help me. On a good note, the housekeeping staff and the bellman were all very very nice. The room was so clean and we did have a nice view! I loved this location. This was my 5 th trip to NYC and first time to stay in the Upper West. My daughter and I felt so safe and loved walking the neighborhoods and bfast at Zabars!!!!!

Bargain luxury in the City We travel with our two young children to New York 5-6 times a year from the UK to visit my wife's family in Long Island. For convenience, we usually book a Manhattan hotel for the first night when coming  in on a late flight via Newark, rather than travel across town. As we are only in the hotel for a few hours we look for a central location, comfort for the whole family and a good deal.  We have consistently found decent value for money midtown hotels using expedia. Our budget for a one night stay is up to £150 per night. In the past we have stayed at Doubletree suites at Times Square which is great for families, this time round it was coming in at £180 so was out of our budget. I was very surprised to find the New York Palace being offered at £150 per night for all of us including rollaway bed and crib for our kids. This was all the more surprising since the Palace is on the approved hotel list for my work which includes such other luxury properties  as The Regis and The Plaza. The room rate was much below the $450-$550 one would expect for property such as this. I was trying to find a catch, and thought I had when I spotted that the Expedia description suggested that the room may not have AC which we found not to be the case,  AC was working brilliantly on the July night we stayed.  This is a great great hotel, immaculately presented, fantastic city views (we were on the 34th floor), and all the facilities you would expect from a hotel in this category. It's very well located being a stone's throw from the Rockefeller centre and numerous other midtown attractions.  The rooms are large and great for families, the toiletries are Molton Brown which pleased my wife, there are many many cable channels available on the large plasma TV.  All of our interactions with the staff, from the the doormen to the room maids to the desk staff were very positive, this is a hotel that does not disappoint.  We requested a late checkout and stayed until 1pm. We didn't opt for the $40 breakfast but instead got the concierge to recommend us a nearby diner. The NY Luncheonette was two blocks over and whilst not amazing value for money served great food and was cheaper than the hotel by a long stretch, especially since the hotel would have charged the full $40 for my two year old's breakfast. Following the huge diner breakfast I worked out in the fitness centre which overlooked St Patrick's and was modern, very well equipped and clean. In summary, although we didn't stay very long we would definitely go back although I very much doubt we will get the same rate again - what a bargain!

Very happy, nearly identical to the Conrad & much cheaper! We stayed here to attend a wedding at the Conrad down the street, so I spent a fair amount of time both at this Hilton and the "flagship" Conrad, and I have to say, there is no discernable difference in quality, luxury or amenities between the Hilton and Conrad. The Hilton Hotel & Suites is extremely nice with a charming lobby, friendly staff, and even nice perks the Conrad was lacking like fruit infused water in the lobby (although the Hilton didn't have a Picasso exhibit in the lobby like the Conrad did, but I digress). We got upgraded to a Junior Suite which was extremely nice of the staff to do, and our room was massive, probably as big as my condo back home. The bed was super comfy, the room nice and quiet, the blackout curtains are always appreciated, and it was also nice to have a separate living room, mini fridge, etc. Overall a great value, great location, and on-par with Conrad and other luxury hotels in the area. I'd definitely stay here again...

Under Construction but Good Location The room was a standard Mariott style room so very good but not great. The hotel is undergoing significant renovation so no nreakfast area or coffee like you normally expect. You could get free coffee next door with a coupon that you requested from the front desk. THe wireless internet connection was very good with hot spots for every floor, and as is usual for Courtyard properties this was free. The location is really great for the major shopping districts the garment district, Times Square, and more. Subway closeby providing easy access to the downtown and financial districts, but there is a lot to see and do within walking distance of the hotel. If you can't get in to the Marriott Marquis, or if this suits your budget, it is certainly an acceptable place to stay (even with the construction..

Nice Hotel, Awful customer Service Hotel is located in a nice location, the rooms are clean, the lobby is nice, but that is where it all ends. I requested a room with 2 queen beds and they claimed they are sold out of them, so gave me king. when I asked for Queen, they asked me to pay $50 to upgrade to deluxe queen. I tried to talk to the manager, but he was not on the premises. they tried calling him and finally they said, "fine, we'll just put you in that room". after 30 minutes I received a call from Manager while he is on his vacation, negotiating with me on how much he is willing to charge me extra for the room. after 30 minutes of discussion and argument, he let it go and i wasn't charged anything extra. next day, I am trying to check out, the valet (mind you it is 47 dollars a day) takes over 45 dollars to bring my car and after complaining, they ended up refunding that as well. then they claimed I had made a call from the room and tried to charge me for it (when it was actually an incoming call from their manager). 2 days later, i see a charge on my card and when i call them, they tell me it was a soda from the bar. long story short, I think the management of this hotel does not understand how to keep customers happy or how to have a decent conversations. some front desk staff are extremely nice and polite and some really need an attitude adjustment. I would avoid if possible

redone but still flawed This is a longtime Denver hotel that has recently been remodeled into a trendy, quirky, hip hotel. The staff is friendly. The location is great for theater or other downtown activities. The floor themes and elevator announcements are entertaining (even being put on hold provides entertainment). Rooms have comfortable beds and a fridge. The hotel does have flaws that the remodel did not fix. The rooms are small. Years of smoking in the rooms is still evident (even flowery room deoderant can't hide it). Street noise and adjoining room noise are above acceptable levels. Air conditioners are noisy and don't work well with the thermostats (lots of cycling on and off running full blast). Other hotels offer better alternatives in the same price range.

Older but nice and good service. Staff interactions were great. Room is older but nice and clean. Great housekeeping everyday I was there. Wireless was fast and worked well. Breakfast buffet was as expected, not great but good. Bartender was really cool. We joked about a girl asking him if the beer was really what the "handle" said or something different, it was classic. I would recommend for business or pleasure.

Too crowded, not good service Granite, we stayed here on the night of the Yankees-Red Sox game. We arrived early in the day to secure our room knowing there could be issues. We were told the room was not ready. We checked our luggage and proceeded with our day. Upon returning to the hotel at about 5 PM before the game, we were told the room was once again not ready. This was after we stood in line for 20 minutes to check in. They said they oversold the place. Long story short, we finally got the room. The breakfast the next morning was a zoo and the lobby was extremely difficult with all the people. It felt like Yawkey Way throughout the hotel. Our view was terrible despite using Hilton points to book the room. Stay at the Hilton at the airport, nicer hotel, nicer rooms, nicer staff, only 10 minutes from downtown!!!

Hampton Inn San Diego - Downtown We choose this hotel because it was conveniently located near the airport, offered a free airport shuttle, and was a five minute walk from the cruise ship pier, which we were arriving in San Diego a day early for. Also, we had high expectations from a hotel with the Hampton Inn (Hilton) brand name, from previous experiences. Best way to review this hotel is to list the pros and cons: Pro: Near airport, with free shuttle. Friendly staff at check-in. Large clean room, with more than adequate breakfast included. Walking distance to center of city, and downtown San Diego attractions (i.e., Harbor walk and museums and excursions, Seaport Village, Horton Plaza, and many fine restaurants. Sounds good so far. So why did we rate our stay "POOR"... Here it comes: CONS: THE CONTINUAL NOISE from the railroad tracks and street crossing guard rails next to the hotel. I seemed that just about every 5 to 10 minutes we heard the clanging of the railroad crossing gates, as they went up and down for every passing Amtrak train, light rail (The Coaster) train, and freight train that went by. Shortly after checking in, I went to the reception desk to ask to be switched to a quieter side of the hotel, and was told that they even hear the noise from the trains in the lobby, and that there were no quieter rooms available! Te worst was yet to come... It seems that freight trains run through the city during the middle of the night (after the passenger trains finally stopped running) not only causing the same noises previously mentioned, but also blowing their whistles and horns that could be heard miles before they arrive, and long after they passed. Needless to say, we did not get much, if any sleep during our stay there, and we heard just about every other guest complain about the noise level, while we were having breakfast.

Beautiful View of The Boston Skyline Once we landed in Logan Airport i was anxious to get to my room and rest. This was my first time staying at this hotel. I knew that I would be having a room facing the Boston Harbor but I did not realize how beautiful it was. We were picked up at the airport and driven directly to this hotel. While I was checking in the Conciere was helping my husband unload the van. The staff was extremely friendly and helpful, they took our luggage to the room for us and on the way up they were pointing out points of interest, restraunts, transportation etc. everything that we may need or want during our stay. The minute he opened our shades and I saw that beautiful Boston skyline I was mesmerized. I have never seen that before and I just stood there staring at how beautiful the city was. The room was georgious, clean and had a great clean smell. Overall this hotel was spectacular. The customer service was outstanding. They go above and beyond what they need to do. The next time that I am in Boston this will certainly be my hotel choice. The van service will not only pick you up at the airport but they will also drive you to your car rental place and if you want to go sightseeing they will drive you to the subway and pick you up when you get back. How is that for fine customer service. You should put this hotel on your list when you are traveling to Boston you will not be disappointed, you will be surprized and amazed at how good they treat you and want to take care of your every need.

A Relaxing Hidden Gem in Austin, TX We have stayed here many times and each visit is like coming home to an old friend. The lady at the front desk was very friendly and checked us in quickly. The hotel has been updated with new carpeting and new beds. The bed and pillows were the most wonderful surprise of all! I can't recall sleeping in a more comfortable bed! The room was spacious and nicely decorated. I enjoyed going out into the open courtyard, sitting by the pool and reading a good book. There's the sounds of running water in a fountain and birds singing in this beautiful courtyard. The hotel has easy access to I-35 & 290. Each floor has a big seating area for family and friends to meet and talk. The bar and grill are very nice, along with the breakfast/lunch area with morning sunlight coming in through the big windows overlooking the courtyard. The food is good and the service is great. This a hidden gem in Austin! We love it!

Nice but distracted communication I have stayed at other Kimpton Hotels and I have had need of dry cleaning in a pinch. Usually it get's done. This time I was never told that it could not be done until it was too late and I had asked three times if it was going to happen. I ended up going to a business meeting with clothes that I had to wash in the hotel sink and hoped the with wrinkles would fall out by the heat of the shower in the morning

Horribly Outdated That's the best way to describe this hotel. You're fooled by the lobby into thinking you've just checked yourself into a pretty decent hotel. Well, I'm here to tell you to run. Run fast. But not down the loooong hallways that lead to the rooms which are reminiscent of bad 1980's horror films - complete with the faded orange paisley-ish carpet and all. Once we reached our room the horror show didn't end, unfortunately. The curtains, crumbling walls, dirty ironing board, paper thin walls, falling-apart bar, and poorly renovated shower worked in unison to give us the authentic feeling of being in the horror film we didn't sign up for. Check-in at your own risk...

Very happy with everything at this hotel. We stayed here for one Saturday night because this was the host hotel for my daughter's sporting event. We got a great rate and I was more than happy with our stay here. We arrived early at 1:00 pm and were still able to check in to our room without a wait. All the staff members we encountered were very helpful. This hotel is not the atrium type that the other Embassy Suites I have stayed at have been, but I think this may have helped keep the noise level down in our room during the late evening. Our room was very nice, clean and spacious. The only negative I can think of was that the pool was very small and crowded. Breakfast was advertised as starting at 7:00 a.m., but everything was ready at 6:45 when we went down. This helped us tremendously since we would have had to rush through breakfast otherwise. Which I must say was fantastic. Perfectly cooked omelettes, crispy bacon, and plenty of other selections were available. I wouldn't hesitate to stay here again if I were in the area.

Perfect That is the secont time I had been on a Omni. First time was in Orlando. Then in L.A. All was just perfect, the Bed is great, the room. the location is also good. The only small glitch is the shower can have a little more pressure, may be was at my room only, not bad, but can be better. We had the FASTEST check in I ever had. Just perfect.

Can't do better than the Commonwealth Everything about our stay was top-flight. Staff was attentive and friendly. Room was large, immaculate with an elegant, luxurious feel. Unlike any experience I've had at a hotel , like being transported back in time to a different world. Will only be staying here from now on in Boston!

Affinia 50 Gold We had our first trip to NY as a family and stay at Affinia 50. The rooms were very spacious with plenty of room to move as well as a kitchenette which we did expect. The concierge staff were absolutely awesome. The local knowledge, direction and generally friendly and helpful nature were the best i've ever experienced. Without question, the next time we're in NY we will be staying at Affinia 50. The Midtown location is in relative close proximity to all the most exciting tourist destinations without being right in the middle of the hussle & bussle. Thank you to the friendly staff at Affinia 50 who help make our first trip to the Big Apple one to remember.

A pleasant experience at the Sheraton, Downtown Denver The Sheraton Downtown Denver is by comparison to other hotels in which we have stayed absolutely massive and occupies both sides of the street. The hotel is welcoming and the hotel staff were charming and very polite. The standard of the room could not be criticised as was clean and in good repair with an extremely comfortable bed. There was no exterior to noise nor for that matter any noticeable interior noise. A good nights sleep was had by both my wife and I. We found the car parking to be very good and easily accessible from the hotel.

Better than expected! My assistant booked a last minute business trip to San Francisco for me here and I was a little concerned. No need to worry though - Hotel was excellent! Stylish, comfortable, well located, nice bar/restaurant and a GREAT value! Room was a good size and very clean and comfortable.One negative - the valet parking situation on weekday mornings is utterly chaotic. It took about 30 minutes to get our car even though we had called down beforehand. Just plan in enough time - all in all a very nice choice in S.F.

hotel was ok, great location! the hotel needs renovation refridirator in the rooms and better cleaning but it has friendly helpfull staff ,they upgrated us from petite to standard room(extra space) without pay nothing! the hotel is 5 min walking to times square and grand central station.a lot of good places to eat in the area.! the metro station was only 3 blocks away! i recommend this hotel but you should not have to have great expectations! i would also stay in this hotel again in a better price because we pay 1700$ for one week!

Not worth your time Was here for a business convention and compared to others I've been to, this was the worst. the property is old...very old. It is going through renovations but they'd be better off knocking down and starting over. The rooms had no wi-fi, were dated and in need of TLC. This is not a location I would choose for a vacation.

Not worth the price I agree with other reviewers. The lobby and initial presentation feel 5 star but the rooms have seen better days. The rooms are small especially the bathroom. There is no room for toiletries and the bathtub was repainted and peeling. The "extras" were few and unimpressive. They provide one bar of soap, shampoo, conditioner, and lotion. That's it. It would be nice if they provided a single serve coffee maker and a complimentary bottle of water. The a/c is noisy, oooooold, and ineffective. It was disappointing for the price. They nickle and dime you for wireless access, long distance phone calls, and internet access. The gift shop does not accept credt cards for purchases under $10. I pre-ordered a $30 bagged lunch that contained a granola bar, hummus and veggies, and a yogurt!! I think you can find better value for your money.

Dirty with pictures to prove it This is the first time I feel like I was steered wrong by Trip Advisor reviews. This hotel was dirty at every turn, and I took a few pictures to prove that I'm not exaggerating. The building itself is gorgeous. We received great service from the doormen, the concierges and the maintenance staff (when the shower head fell apart). The floor to ceiling windows gave us amazing views and ambience that I haven't had in any other hotel room (15th floor). We didn't use any other hotel services so the positives end there. We walked alot to save on transportation costs and walking to the hotel at night is a no-no. There were a couple of times I felt like I was in peril and just about everyone we talked to, including the hotel staff, told us that it is not safe. The neighborhood is gross and there is a lot of dog poop around the sidewalks. The carpets in the hotel are dirty, probably from cheaper vacuums or vacuums that are not being emptied frequently. There is a patch of chewing gum on the carpet right in front of the concierge desk that has become one with the rug and it's a nasty turn off. The shower and window curtains have stains and the quality of towels is the lowest I've had since I stayed in a Motel 8. Toilet paper is also of lower quality. The inside shower curtain had mildew and there was dirt and hair in the tub. There was an old french fry on the carpet by the bed that we discovered upon arrival. When we checked out the desk person did not ask us how the stay was. I called 511 from the room to find out about public transportation and they charged us $1.50 for the phone call. I will not stay here again.

just for stay perfect location, in the hearth of Old Town. easy access to every location safe place. free parking lot and free internet at all location. poor breakfast desk, they would improve the breakfast desk. the bathrooms need to renew.

Other reviewers are right I have to agree with most of the other reviews. There was trash under both beds and dirty linens behind our sofa bed when we arrived. The carpet in the room was very stained. The elevators & common areas looked very rough. This place needs a good cleaning and a coat of paint at least. They were out of orange juice at breakfast both days. Our room keys didn't work the second night when we came back after a long tiring day, and it too, 2 visits to the front desk to get keys that worked. The water pressure in the shower was good. The mattress was comfortable, although the miniature pillows were hard to get used to. The hotel was fairly quiet on the floor we stayed on. As far as the parking goes, thanks to the Trip Advisor reviews, we knew not to park in the lot next door, but the Sleep Inn lot was completely full! I realize Sleep Inn can't control what Comfort Inn does, but they could put up better signs to let guests know where the Sleep Inn lot ends & the Comfort Inn lot begins, since the lots are connected. At least one car was towed overnight while we were there & I feel terrible for the guests that had to deal with that. Can you imagine having that happen when you're on vacation A prior response from the manager makes it sound like Sleep Inn guests don't want to be bothered to walk from the far ends of the parking lot, That is not the case! All their lots were full when we were there. We drove around and around the front, back & both sides of the hotel and there were no empty spaces. Cars were also lined up along the curbs also. It was very stressful trying to figure out where to park, for the least chance of being towed. . If the people who book the park & fly or park & cruise packages also leave their cars there, then 145 spaces is not enough for 200 rooms! Perhaps a visit from Hotel Impossible to get things cleaned up, and not overbooking parking and this hotel might be ok for an affordable option outside of Baltimore

This is a MOTEL, not a HOTEL I am *dumbfounded* by the other tripadvisor reviews of this hotel. It is motel, not a hotel - the kind of place you would find on the side of the highway in the middle of nowhere. It is not appropriate for business travelers, not appropriate for women on their own, and not where you would want to stay as part of a vacation. To be clear, it is located on the industrial side of the airport - my window view is of a cement plant. It is surrounded by a five foot decorate fence that even I could get over if I wanted to - and yet, the presence of this pathetic fence justifies the management of this hotel NOT locking the two doors that lead to the parking lot. This is a SERIOUS security threat, in my opinion. My room smelled like mold mixed with pesticides. The beer drinking stories are oddly true - six packs of empty beer bottles littered the parking area when I checked in.

Excellent location but watch out for the extra costs! Stayed at the Sheraton from July 6-9. The location is perfect!. It's right in the heart of downtown. Close to some serious shopping and walking distance to the Pike Place Market and an abundance of restaurants. The rooms are plain and clean, they're nothing special to write home about, but who cares when all you do is sleep in them anyways. The electrical outlets were old and worn. I tried to plug in my blowdryer and straightener and couldn't, they just kept falling out. I was charged an extra 10.95 for Wi-fi access that barely worked. I called the front desk and was told they would waive the 10.95 charge. Parking is NOT included in the room rate. Be prepared to cough out an extra 36.07 per day plus 7.93 WA state parking tax. My estimated total when i booked online for 3 nights was was 508.86 including taxes. My actual charge was 652.01 > 145.00 per night, room tax 22.62 pn, Seattle Tourism tax 2.00 pn and the parking fees pn.! Also i was still charged 10.95 for the Wi-fi that was supposed to be waived.. an error on the hotels part that they corrected.

NOT a San Francisco treat. San Francisco is overpriced, that's just the way it is, but this property was definitely NOT a good value for its location. Reserved an "executive room" on the 5th floor and found that it was the identical room to the one I paid $70 less for per night in LA. The room was a standard issue HI room. Add $40/day for parking and the value is extremely less. Add internet that made dial-up look fast and the value diminishes even more. We tried to eat breakfast in the restaurant but walked out after waiting 15 minutes for our server to come to our table; at $22+ for the buffet this was probably a blessing, we found a little breakfast place across the street and paid less than that for 2. The location is great for the touristy attractions, but with a little shopping, I'm sure you can do better.

Staff couldn't be more accommodating! The staff really have the art of hospitality down! This positive attitude is in tune with the hotel's wish for visitors to 'relax'. Excellent location near the park, walking distance to lots of great places, easy to get on transportation system (T) for other excursions. Fantastic home base for great time in Boston.

Adorable, charming, retro fun My sister and I spent two nights here and really enjoyed it. It was so adorable. The beds were comfortable, the food was great, staff was pretty good. Clean, and had everything we needed. There were only two negatives: 1. When I signed up for this online they offered a breakfast at $15.00pp. I purchased two assuming that it was a deal. It was a ripoff because their most expensive dish with coffee doesn't even equal that amount. That was annoying and deceiving. I still don't see the point. 2. The bath was stopped up. Not a big deal but taking a shower was tricky near the end. The valet parking was good and we really enjoyed the complimentary sweet potato smoothies we received at checkin. Yum.

NOT a Value This property reminds me of a converted rooming house, and NOT a motel. While it may have had a slight facelift within the past 10 years, it could use a good cleaning. The rates are competitive with other properties in the neighborhood, but a far lesser quality of room. Add to the fact that all rooms are on the 2nd and 3rd floors, so bags must be carried up the stairs.

don't stay here I have been to other W properties and stay at the W in Miami all the time. the staff there are amazing and the manager (Dennis) is the best! However the W in DC I cannot even believe it's owned by the the same group. Th staff is so unfriendly beyond rude! the place looks cheap. the only thing positive is the roof top bar and BEWARE: Oh my they are abusive. there are lines. They I.D. some and not others. RUDE. believe me its not worth it. nothing that great to see better off walking around and seeing the sights or staying at another hotel. there are so many great hotels by the white house where you get treated amazing. I stayed at the Hay adams -top notch with a great bar called "off the record at least your not getting pushed around there, standing in lines, and having security pick and choose who they harass. also another great place to stay is in georgetown four seasons is great... ritz carlton.. georgetown inn. and as I mentioned hay adams by white house. stay away from the W. I travel all the time. believe me the staff is RUDE and security to get to the rooftop are racist. they will pick and choose. who needs it.. It will ruin your vacation.

Old worn out old rooms I have stayed in many Hyatts and this property is way below the level of every other Hyatt I have ever stayed at. Although the property has a good location and the service was average for a Hyatt, the rooms in particular are not well maintained. I stayed four nights. My first room had a TV from the 1990's and a bathroom from probably the 1980s with a tub drain that was so slow the tub would be overflowing before you finished your shower. I requested to be switched rooms and my second room was identical except for a flat screen TV, but this one had a toilet that would not flush. There is something wrong when the basics aren't being delivered. Hyatt needs to complete a major renovation of this property and should have done it a decade ago. I wouldnt be surprised if in the future this property is no longer branded a Hyatt. There are better places to stay in Jacksonville.

Nice stay and close to bay bridge Conveniently located with impeccable service. The room was clean, although a bit small. I enjoyed my stay and I will be back. Many good restaurants within walking distance.

Nice Stay I had never been to San Jose, CA and didn't really know where to stay, and traveling solo. I wanted to stay close to the airport. I looked at reveiws on tripadvisor and stayed here. The hotel is nice. The inner courtyard is beautiful. The rooms are VERY basic, but clean. It had a small refigerator which was nice to store food and drinks. The little bar called bambo island, was very nice in the evening. Martinez was a great bartendar and kept my drinks coming with out asking. The breakfast every morning was nice. Your basics...eggs, sausage, pancakes and some fruit. I would stay here again. I felt safe the staff was nice. I would recommend a room facing the courtyard. The outside rooms are very plain. IT is NOT luxury by any means was it nice.

Great Location, Great Hotel, Great Staff This weekend I stayed at the Beacon in Washington to attend a friends wedding. The hotel was wonderful, the location was perfect, and the staff (especially Mohammed and Patty Deleon) were wonderful.

Small is an understatement There are two excellent things about this hotel. The location and the staff. What one pays for in a room is the room. The rooms are inadequate in size and finish. There is no place to store anything except small bags. If you are planning to do any computer work, forget about it. There is no desk in the room. The room has only one accesible electric outlet. There is no nightstand on one side of the bed. You end up putting stuff on window sill and on the floor. The bathroom has a pedestal sink with no stopper, and no vanity so there is only a tiny ledge over the sink to put stuff. So you end up putting stuff on the window sill. You end up also storing stuff in the place where they place the towels. There was a TV in our room but it is perpendicular to the bed, so you can't actually watch it without getting a sore neck. The bottom line: don't bother until you hear they have redone the rooms.

Wonderful Hotel Great service, well appointed rooms lots of eating spots 2 blocks up on 9th. room available early for check in which was helpful. Room Service was good. Did not go up to roof deck bar but seemed very active. No Ice machines on floor....need to contact front desk,for delivery of ice.

Great Location - uncomfortable amenities The hotel is beautiful. It is directly located across the street from Lincoln Center. We got to see all the goings on for Fashion Week. Thank goodness for a great location. There is so much to do on the west side of the city. The room was less than desirable. It was very small with a terrible view. The heating unit was very loud and made the room sweltering hot. The room was supposed to have a queen bed. This was not a queen bed but a full. My husband's feet fell over the edge of the bed. The bed was extremely uncomfortable. It felt as though I was sleeping on a concrete slab. The pillows were quite flat and hard as well. The bathroom was tiny. Our sink did not drain properly when the drain plug was in place - we had to take it out for the water to go down. The sink was so shallow that water splashed out of it every time I ran the water. The individuals at the front desk did not assist us at all when we asked for a place to have breakfast or dinner.

Great hotel, great location! We stated here for 3 nights around July 4th, and really enjoyed it. The hotel was clean, modern, and the location was outstanding. Except for the price (>$250/nt) and the lack of restaurant choices, it was fantastic. The room was fine, but no free wifi in the room, which is a small negative. There is wifi in the lobby, but sometimes you just want to chill in your room and surf the net (aka troll on Facebook or edit reviews on TripAdvisor). Loved the small fridge in the room, and the beds are always comfy at the Marriott. Easy check in and out, no complaints there. Nice view of Boston, but not a river view on this trip, oh well. The elevators were a bit slow, but nothing too annoying. The rest of the hotel was good. Nice gift shop with snacks and souvenirs. There's a starbucks in house, for you coffee drinkers, and the restaurant was fine if you enjoy sports bars. The pool was very nice, but a bit crowded. The location however, was outstanding. Right next to the prudential center and just a short walk to the Back Bay sights. The river was close by and we hung out all day for the fireworks and festivities then walked back to the hotel. Not a bad walk and oodles of fun! We're going back in September, and will definitely stay here again, as long as I can save up enough $$. :)

Disappointing I had high hopes for this hotel, knowing full well the bathroom privacy issues, it was a VIP hotel with Expedia, of which I am an Elite member, so I thought I'll even be getting an upgrade because of that. Not so........ Without going into boring details what you need to know is this hotel's staff has all pat answers, they are totally booked at all times and have no ability to upgrade you. I would tell you I knew the rooms in this hotel were going to be small, but didn't expect closet size. Horrible design in the standard and deluxe rooms, the frosted glass door didn't bother me, but no, dressers, very little closet space and the shower situation is ridiculous, water everywhere after your shower. After kicking and screaming, they amazingly had a grand deluxe room that I should have been upgraded in the first place. They wanted to charge me a extra $50, although that room was the next upgrade from my deluxe room category. I threatened to leave and as a one time only deal they gave me the room I should have had from the beginning without charging me the $50 extra per night. I don't think this was the VIP experience Expedia thought this hotel would give, and they should take this hotel off their list. Grand deluxe room was much more acceptable, and this category and above is the only way you can stay here. The architects on this designed this very European, but not practical. Is it a great location, yes, and the food and bar were very good. But, I also had problems with housekeeping giving us towels and there was no hairdryer in our room, it's just those little things that can make or break a hotel. I was expecting so much more, chic and modern only go so far, this hotel has a long way to go. I don't like playing games at check-in especially, after I've done research and when are these hotels going to realize that those of us that travel alot know what can and can't be done and what is and isn't the truth. Couldn't wait to leave unfortunately.